Z3+ sudden turn off ? - Xperia Z4/Z3+ Q&A, Help & Troubleshooting

Hi,
My Xperia Z3+ keeps turning itself off even with a band new battery and a Hard reset. Is there a known problem with the phone ?
The battery has a charge of 50% or more and it would suddenly turn itself off with no shut down sequence. I can get it back by plugging it into the wall with a short charge and starting it up as normal, I can even go on using the phone (video, browsing etc) with the same battery level after I start it back up, so its like the phone is either overheating or has some software problem.
Its 3 years old now and it feels like an old phone, maybe its a lost cause but I wanted at least know what the problem is.
It's out of warranty and Sony told me to send it back to 'their' repair shop but they won't tell me how much it will cost to fix, only that its €20 just to take a look at it.
Does anyone know what exactly the problem is ? Maybe its a simple device trying to do too much.

aindriu80 said:
Hi,
My Xperia Z3+ keeps turning itself off even with a band new battery and a Hard reset. Is there a known problem with the phone ?
The battery has a charge of 50% or more and it would suddenly turn itself off with no shut down sequence. I can get it back by plugging it into the wall with a short charge and starting it up as normal, I can even go on using the phone (video, browsing etc) with the same battery level after I start it back up, so its like the phone is either overheating or has some software problem.
Its 3 years old now and it feels like an old phone, maybe its a lost cause but I wanted at least know what the problem is.
It's out of warranty and Sony told me to send it back to 'their' repair shop but they won't tell me how much it will cost to fix, only that its €20 just to take a look at it.
Does anyone know what exactly the problem is ? Maybe its a simple device trying to do too much.
Click to expand...
Click to collapse
Try reflashing the stock ROM using Flashtool with FULL Wipe and after reflashing the stock ROM, charge it to 100% and calibrate the phone using Battery Calibration App. If still the problem occurs, then you need to contact the Sony service centre or buy a new phone.

[email protected] said:
Try reflashing the stock ROM using Flashtool with FULL Wipe and after reflashing the stock ROM, charge it to 100% and calibrate the phone using Battery Calibration App. If still the problem occurs, then you need to contact the Sony service centre or buy a new phone.
Click to expand...
Click to collapse
Hi,
Thanks for the help, I think its working !
I did the above, hard reset, then calibrate battery by running it down to 1%, turning it off, full charge to 100%. I think that solved one problem.
One thing I didn't try until this morning is taking out the SDCARD since I got a new battery. I did that today and I went through a full day today without the phone switching off. My Sandisk Ultra SDCARD is 6 years old now and even though you get a lifetime guarantee I think its finished. I was just reading how technology has moved on (the read write speeds and A1 App Performance).
The SDCARD must have been causing 1 internal error with the Xperia Z3+ and the reduced cells in the battery causing another.

Related

[Q] My Note cannot work without charger! Im Panicking!!

I bought a galaxy note GT-N7000 on March 10th, 2012. Today while using the phone, it automatically switched off. I thought "ok fine...just an android glitch" and switched it back on. But as soon as it turned back on and the home screen appeared, not even 3 seconds later, the phone screen flickers for half a second and the phone instantly turns off. This keeps on happening if i turn the phone on again and again as it switches off, but when I connect it to the charger and turn on the power, the phone doesn't turn off. So now, I cannot remove the phone from the power supply and Im freaking out! :crying: Oh and I tried factory resetting the phone twice but it doesnt solve the problem! ANY help would be a life saver! I have not rooted my phone and it runs samsung's stock ICS and I dont even have any launchers. I use my phone as clean and careful as possible; its been 9 months and I still havent removed the laminations on the back panel or the charger, so you can imagine what kind of guy I am! Please HELP ME, im panicking!! Thanx in advance!
First of all stop doing a factory reset on stock ICS kernel as dont know when your phone will get bricked.
It could be a pins contact probelm in the battery compartment. Remove the battery and check if the pins are fine and touching the right places. Clean it ... or the battery just died on you and need a new battery.
Sent from my GT-N7000 using xda premium
1st. Do not factory reset or format anything if you still on stock ICS kernel.. You phone will brick.
2nd. Try new battery or borrow from you friends.
omg! I didnt know that factory resetting on stock ICS can brick your phone!! Thanks for the precious info! I checked the terminals...they look brand new...so does the terminals on the battery (I rarely had the need to open the back panel). I will try another battery and get back to you guys. Thank you so much for your help!
Id bring it back for warrantee if I were you
I am also having same problem, my problem arrived once I flashed my note with 4.1.1 JB ROM.
My note powers off even it is above 90% of battery, if I try to connect 3G data.
If I start it same it powers off after 3-5 seconds on home screen.
If I connect it to charger and start it; it works fine even if I disconnect charger once note starts.
It works normal until I connect again to 3G data ot battery drains below 40 -30 %
After 40% it randomly power off or some time works till full battery drain.
If any one have solution please share.
Thanks in advance
Back from service center. Dead Battery and replaced mother board.
Hey guys, I gave my phone to the service center on 26th and got it back yesterday. They said that they replaced the main board and said that the battery is dead and they had lost 2 screws of the mother board which I found only when I came home and opened the back body by myself (opened cause there was a minute misalignment on the back body). I replaced them with 2 screws from the back body for now and have to take the phone to them again or buy those screws from some electronic shop. They also said that they don't have a Galaxy Note N7000 battery in stock and so did the other service centers here in Chennai, India. I tried searching for it in almost 7 to 8 cellphone shops but surprisingly nobody has stock of it! Can a year old phone's accessories just disappear so fast? I also tried ebay.in but all of them sell it in loose packing with seller warranty which makes me think twice about the genuineness of the product. Any advice as in what direction I must proceed now?
desaipa said:
I am also having same problem, my problem arrived once I flashed my note with 4.1.1 JB ROM.
My note powers off even it is above 90% of battery, if I try to connect 3G data.
If I start it same it powers off after 3-5 seconds on home screen.
If I connect it to charger and start it; it works fine even if I disconnect charger once note starts.
It works normal until I connect again to 3G data ot battery drains below 40 -30 %
After 40% it randomly power off or some time works till full battery drain.
If any one have solution please share.
Thanks in advance
Click to expand...
Click to collapse
It might be a problem with your battery. My phone gives the problem described above because its battery is completely dead but works fine with a different battery. But my friend who has our same phone has a puffed battery and has the problem that you described. Also his battery drains faster than a normal GT-N7000 battery and sometimes switches off while playing games or doing other tasks that consume more power. Just try to use it with another battery and see if the problem still persists.
guys check the accessory section, there are some batteries suggested as well as vendors if you want new batery.
If warrantee covers it try that first. If like in above example they dont have in stock demand an alternative, especially if its covered by warrantee. You have rights you know.
A couple of days ago I ran into the same issue with my 10 month old note...
Not able to fully boot up phone... After 3 seconds since the power up
It was shutting off.
Battery was showing charge.
Got a new battery... Everything perfect now
Youve got a problem on your battery..you can try that using a new battery that should fix your problem if the problem still there,take your phone to the ssc
Sent from my GT-N7000 using xda premium

[Q] Battery problem

Well, have been so many months reading this forum, I had never need to post anything cuz everything was on there. Now I´m facin a problem, my Galaxy Note 1 GT-N7000 from 2 weeks battery level drops fastly, like 1% per minute, when was at +-5% the screen starts flickering. Then, this problem continued until it just didnt charge. I bought a new battery and works for 2 days, then the same problem. Did a factory reset, reinstall ROM, calibrate battery, clean caché, data... EVERYTHING for discard software issue, im using Android 4.1.2 Stock ROM with Root acces.
Firts I thought it was the battery, after getting the new one (seems to be original) and the problem continued I think about the USB mini port. Then I switched my uncles GT-N7000 battery, and his battery works fine on my phone, the only detail is that it didnt reach 100% and it was connected for hours, it just reach 92% and when reached 61% it stops for some 30 minutes. Meanwhile my Note's battery on his phone reach 100% but the charge just lasts for 90 minutes.
My questions are:
Can my phone be damaging all the batteries that get connected with it?
Can it be the USB mini port with a short circuit or may it be my motherboard?
PS: Te performance of the device is OK, smooth, fast, opens everything (camera, flash, sounds great), its just the battery level and uncharging. Its out of warranty Would thank any help or suggestions.
Your battery is old. You need to change it to new one and everything will be OK
kurnik_94 said:
Your battery is old. You need to change it to new one and everything will be OK
Click to expand...
Click to collapse
He changed it already. Read the OP please.
aymenseb said:
Well, have been so many months reading this forum, I had never need to post anything cuz everything was on there. Now I´m facin a problem, my Galaxy Note 1 GT-N7000 from 2 weeks battery level drops fastly, like 1% per minute, when was at +-5% the screen starts flickering. Then, this problem continued until it just didnt charge. I bought a new battery and works for 2 days, then the same problem. Did a factory reset, reinstall ROM, calibrate battery, clean caché, data... EVERYTHING for discard software issue, im using Android 4.1.2 Stock ROM with Root acces.
Firts I thought it was the battery, after getting the new one (seems to be original) and the problem continued I think about the USB mini port. Then I switched my uncles GT-N7000 battery, and his battery works fine on my phone, the only detail is that it didnt reach 100% and it was connected for hours, it just reach 92% and when reached 61% it stops for some 30 minutes. Meanwhile my Note's battery on his phone reach 100% but the charge just lasts for 90 minutes.
My questions are:
Can my phone be damaging all the batteries that get connected with it?
Can it be the USB mini port with a short circuit or may it be my motherboard?
PS: Te performance of the device is OK, smooth, fast, opens everything (camera, flash, sounds great), its just the battery level and uncharging. Its out of warranty Would thank any help or suggestions.
Click to expand...
Click to collapse
I suspect a hardware issue, you'll have to go to Samsung Service Centre to check it out... use Triangle Away and unroot before sending it to repair though.
Sent from the one and only Note 2 w/ AOSB
Sent from dat small country named Singapore.
Smack that "Thanks" button if I helped you!
Yes a dodgy USB daughter board can damage your battery.
The daughter board manages the charge rate under the oversight of the kernel.
I have replaced the daughter board on my N7000.
See here for the full story.
There are a lot of cheap copies out there that don't work well.
The safest solution is to get it replaced at a Samsung Service Centre.
If you're under warranty, flash a stock ROM and unroot.
If you're not under warranty then just unroot.

[q] xperia v. Sod??

Last night i am charging my xperia V it shuts down automatically and then it doesnt boot up again. I try flashing the firmware but my pc cant detect it. I try flashtool and Emma flashtool nothing happens. The Led lights up if i charge it with no battery. If there is a battery it lights up like only for 4-8 seconds and then the light turns off again. I cannot use it now. Hard reset doesnt work. I also try holding the power button and the volume down or up. still the same. Pls help me. Thank youuuu. -,- the phone wasnt rooted nor bootloader unlocked. it doesnt boot what ever i do. i also charge it for almost a day.
akosirenzo23 said:
Last night i am charging my xperia V it shuts down automatically and then it doesnt boot up again. I try flashing the firmware but my pc cant detect it. I try flashtool and Emma flashtool nothing happens. The Led lights up if i charge it with no battery. If there is a battery it lights up like only for 4-8 seconds and then the light turns off again. I cannot use it now. Hard reset doesnt work. I also try holding the power button and the volume down or up. still the same. Pls help me. Thank youuuu. -,- the phone wasnt rooted nor bootloader unlocked. it doesnt boot what ever i do. i also charge it for almost a day.
Click to expand...
Click to collapse
To me it seems like it is a sudden death problem.... You should send it to sony for repair.
Does the LED blinks bright red? If so, it could be either battery problem or hard brick...
For battery problem, charging the phone while turned off for a few hours should fix it. But then you said you had charged it for almost a day. Most likely a hard brick..... Sony would just charge you hundreds of $$ for swapping the motherboard...
Sent from my Xperia V using Tapatalk
St.Jimmy90 said:
To me it seems like it is a sudden death problem.... You should send it to sony for repair.
Click to expand...
Click to collapse
naufalhadyan said:
Does the LED blinks bright red? If so, it could be either battery problem or hard brick...
For battery problem, charging the phone while turned off for a few hours should fix it. But then you said you had charged it for almost a day. Most likely a hard brick..... Sony would just charge you hundreds of $$ for swapping the motherboard...
Sent from my Xperia V using Tapatalk
Click to expand...
Click to collapse
Is it possible that the phone has been hard brick even it wasnt rooted at all? Yeah i try to bring it to sony center they say that it is a software problem. if its a software problem maybe they will just flash the stock rom on it. I am trying to fix it but no luck....
akosirenzo23 said:
Is it possible that the phone has been hard brick even it wasnt rooted at all? Yeah i try to bring it to sony center they say that it is a software problem. if its a software problem maybe they will just flash the stock rom on it. I am trying to fix it but no luck....
Click to expand...
Click to collapse
It may be possible, because Xperia V's battery problem is really widespread. The voltage control inside the battery can be easily fried after prolonged overheating (yes I learnt it the hard way) and XV is very prone to overheating.
My XV's battery died after a night of continuos overheating caused by normal charging... then the phone would suddenly turn off without any warning. The problem gets worse each day and only disappears when I bought a new battery.
I would suggest trying a new battery pack and see if it fixes... because if you do bring it to Sony, they would charge you insane amount of $$ if it's no longer covered by warranty
Sent from my Xperia V using Tapatalk
naufalhadyan said:
It may be possible, because Xperia V's battery problem is really widespread. The voltage control inside the battery can be easily fried after prolonged overheating (yes I learnt it the hard way) and XV is very prone to overheating.
My XV's battery died after a night of continuos overheating caused by normal charging... then the phone would suddenly turn off without any warning. The problem gets worse each day and only disappears when I bought a new battery.
I would suggest trying a new battery pack and see if it fixes... because if you do bring it to Sony, they would charge you insane amount of $$ if it's no longer covered by warranty
Sent from my Xperia V using Tapatalk
Click to expand...
Click to collapse
if its that so, why the sony charging me if the problem was on the device. Maybe i need to find a new battery for xperia v to test on. maybe the next day. Thank you by the way. =)):good::good:
akosirenzo23 said:
if its that so, why the sony charging me if the problem was on the device. Maybe i need to find a new battery for xperia v to test on. maybe the next day. Thank you by the way. =)):good::good:
Click to expand...
Click to collapse
Don't worry mate, as long as you have warranty they won't charge you. If it will cost you anything they will give you a cost estimate

[Q] Xperia Z1 dead please help URGENT`

Hye guys, I searched all over the internet, couldn't find anything similar.
My Xperia Z1 was all fine today, until it suddenly turned off, and when i turn it back on, it shows the Sony Logo, boots and suddenly turns off.
I tried connecting the charger, and for the first time ever, it shows the battery logo with the amount of charge on it, and it doesn't charge, the LED doesn't light up.
I had around 50 percent battery, so i decided to flash my phone using the software updater, and it wont update, the process freezes and says unable, and now when i turn my phone on, it says some message about update failing and connect to pc.
Guys, my questions are:
1. why the hell doesnt it charge and shows up a battery with charge amount on it?
2. Why does it keeps turning off after boot?
Please help me guys, i really need it and its urgent. Im running Kitkat 4.4.4 and not rooted. Never did anything, but used it as it is. Never had previous issues.
Guys, I just flashed it using the software updater, it did flash but still it boots and dies off, and doesnt charge. Please help. Just shows the amount of battery on it.
It seems that your battery is totally empty or has hardware problem. If you have dock to charge your device use that over night and try again to boot it up.
kulvertti said:
It seems that your battery is totally empty or has hardware problem. If you have dock to charge your device use that over night and try again to boot it up.
Click to expand...
Click to collapse
Right, I will try the dock tomorrow and see, but I wonder why it shows the battery with the amount of charge in it. I still don't understand why the phone recognizes the charger but doesn't charge,
What if i replace the battery? Will it be worth doing so?
Anyone?
May I ask in where exactly it boot up? Whole OS or Sony logo or something else? Also if it show amount of battery how much it show in it?
kulvertti said:
May I ask in where exactly it boot up? Whole OS or Sony logo or something else? Also if it show amount of battery how much it show in it?
Click to expand...
Click to collapse
well, it boots up to that wave thing, u know? Sony logo comes up, then Xperia and the waves keep going on, and everything fully loads upto where the brightness level also falls to the level set and it just turns off.
The battery icon has like 8 - 10 bars, and around 5 bars were filled, but now it has like 2 bars because the battery eventually died as i tried different stuff, but it never charged,
thanu12345 said:
well, it boots up to that wave thing, u know? Sony logo comes up, then Xperia and the waves keep going on, and everything fully loads upto where the brightness level also falls to the level set and it just turns off.
The battery icon has like 8 - 10 bars, and around 5 bars were filled, but now it has like 2 bars because the battery eventually died as i tried different stuff, but it never charged,
Click to expand...
Click to collapse
You said you previous post that you successfully flash it using software updater so I think you better go to Sony service center and use your warranty.
kulvertti said:
You said you previous post that you successfully flash it using software updater so I think you better go to Sony service center and use your warranty.
Click to expand...
Click to collapse
Yes, i was able to flash it successfully,
I just bought a new Xperia Z1, I did not have warrenty for my phone here in Srilanka, plus got one of the water indicators red ages ago. I'll try give it to some repair center and get it repaired, but I still don't understand whats up with it, and why nobody else had this issue, like ever.
Thanks for all your support.
sounds like some kind of boot loops!
don`t worry bro. this issue some times happened with a bunch of reasons but always its simply fix by flashing an .FTF of stock ROM on it. so don`t worry about it and if they couldn't repair your phone come back here and tell me to help you.
I am afraid that his problem ain't the bootloop. Problem is that his device won't charge. If one have hardly any battery left flashing any ROM would be problem.
thanu12345 said:
Yes, i was able to flash it successfully,
I just bought a new Xperia Z1, I did not have warrenty for my phone here in Srilanka, plus got one of the water indicators red ages ago. I'll try give it to some repair center and get it repaired, but I still don't understand whats up with it, and why nobody else had this issue, like ever.
Thanks for all your support.
Click to expand...
Click to collapse
Hi,
did you try to hard reset your phone?? http://www.android.gs/hard-reset-xperia-z1/
kindest regards, kuzibri
kulvertti said:
I am afraid that his problem ain't the bootloop. Problem is that his device won't charge. If one have hardly any battery left flashing any ROM would be problem.
Click to expand...
Click to collapse
Exactly, because bro my phone doesn't charge. If it charges I would be able to do something with it. But when the battery is dead its gone forever probably.
I did the hard reset, flashed the phone, tried different chargers, it still doesnt CHARGE, but shows a battery icon with the battery level on it.
How are charging it, may be the USB ports are damaged, try the magnetic port or a dock
bimjunk said:
How are charging it, may be the USB ports are damaged, try the magnetic port or a dock
Click to expand...
Click to collapse
Tried both the dock and the charger, still connects and shows the battery icon with the level on it. Its so annoying because nobody has ever had this issue.
I handed it over to some repair shop and bought a new Xperia Z1. I will update you guys with the fault of the phone as soon as i can.
hey guys,
I just sent my phone to Sony Center, I gave it to a local shop and he said it seem to be a software issue, but it doesnt still work.
thanu12345 said:
Yes, i was able to flash it successfully,
I just bought a new Xperia Z1, I did not have warrenty for my phone here in Srilanka, plus got one of the water indicators red ages ago. I'll try give it to some repair center and get it repaired, but I still don't understand whats up with it, and why nobody else had this issue, like ever.
Thanks for all your support.
Click to expand...
Click to collapse
You say you had a water indicator red. I'm no expert but to me it sounds like water damage. Sometimes a phone damaged by water can take a long time to show symptoms.
Bear in mind though like I said I am not an expert
rorrism said:
You say you had a water indicator red. I'm no expert but to me it sounds like water damage. Sometimes a phone damaged by water can take a long time to show symptoms.
Bear in mind though like I said I am not an expert
Click to expand...
Click to collapse
Exactly what i thought, It might be water damage, but the stupid thing keeps turning on until it boots, and the worst thing is it shows the battery with a set of bars on it as the battery level when the charger it pluugged and no LED indication is shown.

OnePlus 3T stuck on 50% battery

Hi
I have a OnePlus 3T stuck on 50% battery it doesn't go up or down, I tried letting the battery drain and then restarting, but it still displays 50% even after factory reset.
Is this a problem that can be resolved? I am not sure what else to try, I tried battery re-calibration apps and charging the phone a few times etc. but it did not work.
Hope you can help.
Thanks
Infinite Battery life? COOL!
Or did you mean the Indicator is stuck on 50% even when the Battery itself runs out and dies? If that, i can see it being an issue. We should start with the basics. What ROM? Bootloader state? Recovery? Kernel? Firmware? Mods? Length of time since last clean install. etc.
A Factory Reset seems like a good first step for now.
Haha, yes the indicator is stuck on 50%.
If I let it run out then recharge fully as they say to do to recalibrate, then even doing this overnight, it is still (apparently) charging in the morning - so I turn it on and it is still the same thing stuck on 50% and not recalibrated (if calibration is indeed the problem).
I moved to Lineage OS 15.1 (OFFICIAL) using latest TWRP recovery. Bootloader is unlocked.
It is now back on stock (latest build downloaded from oneplus) after full wipe of data/cache/dalvik, with stock recovery (bootloader still unlocked). The problem remains.
So as you can see a factory reset did not work I am afraid.
sumade said:
So as you can see a factory reset did not work I am afraid.
Click to expand...
Click to collapse
When it's been on charge long enough that it should have fully charged, it's still showing 50%, right? If you use it long enough to discharge completely, are you getting half the Battery life? (This is the difference between the indicator being faulty and the Battery being faulty).
If the indicator is correct and the Battery is refusing to charge beyond 50%, that's your Battery about to die. Send it to Oneplus for a replacement.
Thanks, yes if I leave it on overnight or otherwise more than enough for a full charge, it shows 50%. It is difficult for me to say if it lasts a full charge as I only just purchased the phone, so I have nothing to compare to.
However, the indicator does not slowly increase to 50%. I can fully discharge the phone until it turns off, and whilst doing so the indicator stays at 50%. I then go to charge the phone whilst turned off, and it doesn't matter how long I charge it for, almost always I turn it on and it is stuck at 50% (very rarely it looks like it's working, it starts lower and the level even seems to increase a few percentage points, going to say 15%, then it stops and I wait a while until it is clear it is not going to change, and eventually restart the phone, turn it back on and it's the same old deal, stuck at 50% no matter what).
I am not sure if this is very helpful, it's difficult to describe, I guess the bottom line is, no matter how long or little I charge it, almost always I turn it on and it is stuck at 50%, which made me think it was some sort of indicator problem, but I am not sure. I guess I should try and send it back as there's clearly a problem and I have tried reasonable steps to resolve.
Probably battery is fried
Damn, that's a shame, if that's the case I guess I should send it back then (although I can see the seller disputing it, I've barely used the device and it doesn't seem to be resolvable so I don't have a choice really).
I suppose I will rebuy OnePlus 3T unless there is an alternative, wasn't happy with recording quality which is a shame as I like to record guitar/singing, but everything else seemed great - I guess a new Xiaomi is another option as no trouble with battery, but I hear recording quality not so good.
sumade said:
Damn, that's a shame, if that's the case I guess I should send it back then (although I can see the seller disputing it, I've barely used the device and it doesn't seem to be resolvable so I don't have a choice really).
I suppose I will rebuy OnePlus 3T unless there is an alternative, wasn't happy with recording quality which is a shame as I like to record guitar/singing, but everything else seemed great - I guess a new Xiaomi is another option as no trouble with battery, but I hear recording quality not so good.
Click to expand...
Click to collapse
I'm sure the seller was perfectly aware of this defect when they sold it. If the phone is in good condition otherwise, and if you got a good deal on it, you might consider getting Oneplus to service it. It's a gamble but it's still a great phone and a new Battery would give you at least two more good years with it. I'm sure we'll still be getting custom ROM support that long too.
Any other 3T you buy used now could face a similar issue any time soon and then you'd be in the same boat.
If it still has a warranty, then it's easily solved through official service.
If not, then if u bought it from a private seller, than good luck with convincing him about the problem
Sent from my ONEPLUS A3003 using Tapatalk
You need to have it serviced. I had that issue shortly after I purchased my 3T. I had tried all sorts of apps to see if it was charging and they all said it was, just not dash charging. Everything showed 50%, every app, any ROM, recovery, everything. Also, if I remember right, the battery wasn't exactly charging while plugged up, it just wasn't drawing juice from the battery. I know they replaced the motherboard but I can't tell you how much that would cost as it was under warranty.
if you are on OOS try *#808* check battery charging .if you get -40C its a problem with the motherboard
kopap said:
if you are on OOS try *#808* check battery charging .if you get -40C its a problem with the motherboard
Click to expand...
Click to collapse
You mean *#808#
Sent from my OnePlus3T using XDA Labs
I had this issue just recently. See if the message "battery temperature is too low" appears when you try to charge when the phone is off. If yes you either have a broke battery or motherboard.
I had to get a replacement motherboard and battery to get my issue fixed.
BillGoss said:
You mean *#808#
Sent from my OnePlus3T using XDA Labs
Click to expand...
Click to collapse
yea sorry *#808# and check under charger
FIX
Did you fix it?
I had the same problem and fixed it by flashing a new KERNEL, is not battery issue nor mother board just flash a diferent KERNEL bro, hope it helps
vseehua said:
I had this issue just recently. See if the message "battery temperature is too low" appears when you try to charge when the phone is off. If yes you either have a broke battery or motherboard.
I had to get a replacement motherboard and battery to get my issue fixed.
Click to expand...
Click to collapse
Same problem facing by me to
Gigiomd said:
Did you fix it?
I had the same problem and fixed it by flashing a new KERNEL, is not battery issue nor mother board just flash a diferent KERNEL bro, hope it helps
Click to expand...
Click to collapse
For oxy? On custom roms used holy kernel
There are 3 possible solutions for this issue.
1: replace battery.
2: change the ROM for one that changes the Kernel for a version without this temperature protection.
3: fix or replace the main board.
To fix the main board you need to check 2 things on it.
On the left side of the battery connector (under a double sided glue tape foam), there are some SMD. The lowest two are related with this problem. I fix my board resoldering the one on the right (nearest to the connector). Be aware that the SMD is small and when are desoldered, it gets sticked on the double sided glue tape foam. I took a picture of it, but i don't know how to insert here.
If someone is reading this thread today and wants to know the solution,
This problem occurs when battery wire is connected loosely to motherboard or that connector has gone bad.
It has nothing to do with ROMs, kernel etc non-sense.
It's true, had the same problem after switching the battery of my OnePlus3T.
After reopening the device and reattaching the cable by CAREFULLY using more pressure and using a bit duct tape to fixate everything, it worked just fine.
Charging now works as it's supposed to and I'm again able to see the actual charge level.
Thanks lockhrt999!

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