Locked out b/c of Factory Reset Protection (FRP) - Nexus 6 Q&A, Help & Troubleshooting

Hi guys,
I forgot to reset my phone before flashing a new image (latest Beltz), and triggered FRP. I changed the password, waited over 96 hours, but still got the "sign in with device owner's account" when I try to log in and set it up.
Thinking it's a ROM issue, I flashed Google's official OTA images (6.0.0 and 7.1.1), waited over 72 hours and it still wouldn't allow me to log in. Small change is that on the 7.1.1, I get the "you have to wait 24 hours because of password change" message. I waited over 80 hours and still get the same message.
I can log into my Google account just fine from a browser. I validated all the security notifications to confirm I was the one trying to log in.
When I click "review devices" under the "device activity", I am unable to remove the device (or any other for that matter!).
This is a brand new phone (my 3rd N6). I love this phone so much. Any help would be very much appreciated, as I have been living without a phone for over 2 weeks now.
Thanks,
SFX

I done the same thing you did awhile back. Did you turn off the device and not touch it for 24+ hrs before you attempted to log in? I was without my N6 for about week. I even called Google and they told me to not touch my device for 24hrs and after that time then I could log in. If you have tried what I was talking about, then do that... Also be 100% sure that you are entering the correct Pw.
I'm pretty sure when you change your Google password you have to wait 24hrs before you can factory reset with twrp.

I had the same problem but I could never get back in. The only way I fixed it was to flash a old factory rom before the advent of FRP. 5.0 rom I believe.

Tried the earliest available Factory image (not OTA this time) which turned out to be 6.0, waited a week but still get the silly "24 hours" FRP message. I emailed the Google support three weeks ago, but no answer.
I'm very close to giving up and buying a new phone.

Somehow I doubt it when you write "this is a brand new phone". No new N6 has been produced for several years.
Maybe your phone is actually used, and now needs the previous owner's login.

runekock said:
Somehow I doubt it when you write "this is a brand new phone". No new N6 has been produced for several years.
Maybe your phone is actually used, and now needs the previous owner's login.
Click to expand...
Click to collapse
+1:good:

Use fastboot commands to wipe everything, then fastboot flash new system images. Other than that use Wug's Nexus Toolkit to help you do all that. **** if I had your device in hand I could fix your problem, I am a pro at fixing these issues, personal experience.

Rondeau79 said:
Use fastboot commands to wipe everything, then fastboot flash new system images. Other than that use Wug's Nexus Toolkit to help you do all that. **** if I had your device in hand I could fix your problem, I am a pro at fixing these issues, personal experience.
Click to expand...
Click to collapse
curiosity, would "fastboot format userdata" fix this issue? If I plan to sell mine, I'd hate to be stuck with this issue too!

H4X0R46 said:
curiosity, would "fastboot format userdata" fix this issue? If I plan to sell mine, I'd hate to be stuck with this issue too!
Click to expand...
Click to collapse
You just need to log out of the Google account before you factory reset the phone and that's it.
You can flash stock img after that or do whatever you want.

How about you quit being a troll? His story sounds credible, and you can find any phone that didn't sell like pancakes brand new in many places.

The lack of good faith around here is a severe disappointment. I hated to believe that such a thing is possible myself, which is the reason I stayed without a working phone for over a month (yes, in 2018!). That's how much I love the Nexus 6!
I will admit that I left out a detail from my story for the sake of clarity and brevity (but we're past that now I guess...). I had decided to create a new throwaway Google account when I flashed the latest Beltz (I had random daily reboots which drove me crazy, so I thought about doing a clean slate). For some of you it might be hard to believe, but I had never heard of FRP and didn't think about resetting. Anyway, I might have triggered something strange through a very unlikely sequence of events.
Not to get preachy but this got me thinking about phone ecosystems and how one has little recourse in the face of almighty Google. At least, it's clear that they don't bother answering. It is extremely frustrating not to be able to log into a device you own (and did I mention love?). I just got a OnePlus 6, and it's nice, but no wireless and I have to upgrade all my micro-USB cable with USB-C. That said, it's snappy, has an extra-customizable OS, and a very bright screen. I overcome the awkward aspect ratio by using the pinch-to-fill in YouTube Vance. The earpiece can turn into a speaker using some Magisk module. Apart from that, it's crazy small and the lack of wireless is unforgivable, but I'll admit that it charges very fast.
Frankly, it was a coin toss between another Nexus 6 and the OnePlus 6. The only reason I went for OnePlus is that I wanted to also get the Bullets Wireless headphones (apparently, the magnetic play/pause feature was only OnePlus-compatible for now). Ironically, they're out of stock in my region.
H4X0R46, I don't plan to try the "fastboot format userdata". I did more than enough format userdata through TWRP when I still had hope. If you deem the information important enough, let me know and I can try it. Otherwise, I'll just sell it (for parts I guess) on eBay.
Thanks everyone for trying to help. A lesser thank you to the ones who didn't assume good faith (you're still trying to help out I'm sure!).
Cheers!

Crossvxm said:
How about you quit being a troll? His story sounds credible, and you can find any phone that didn't sell like pancakes brand new in many places.
Click to expand...
Click to collapse
Most of the classic phones that are sold as new are in fact refurbished used ones. There is whole cottage industry in refurbishing old phones, and not all sellers are honest about it.

runekock said:
Most of the classic phones that are sold as new are in fact refurbished used ones. There is whole cottage industry in refurbishing old phones, and not all sellers are honest about it.
Click to expand...
Click to collapse
Fair point. But it's mostly a semantics argument as far as our discussion is concerned.
I got my Nexus 6 on Amazon.de where it's advertised as new. I have been using the phone with a newly created Google account since I got it months ago.

Related

FML! Left my N7 on a plane.

So United has a horrible Lost and found system. I called them less then 30 minutes after walking off the plane. I wanted someone to walk to my seat and physically grab it. Since i was near the rear of the plane and the last one out of my row im pretty sure no other passenger would of grabbed it. All they could do is basically tell me to report it on the website and i "might" get a call. The thing is I know and have talked to a few flight attendants and it seems like a lot of the time there co-workers hide the stuff and keep it for themself. So instead of united actually doing a physical check it is pretty much as good as gone at this point. I really have no faith i will get it back. It was a flawless N7 16gb too!. Doubt I will buy a new one to replace it even though i really loved the device, I just have too much other things going on to afford it atm. So if I dont get a call/email in the next few days, it was nice being a part of these forums and loved the vibe here.
That sucks. Hope you able to get it back. Good luck!
This reminds me when I lost my old GBA case on a plane. It had so many good games in there, and the GBA itself. I still had my SP case though, that had the SP and games as well, so I didn't lose everything.
I miss you Nightmare in Dreamland.
Anyway, sorry to hear about losing your Nexus.
omg that is so sad. i almost cried reading your post.. I would hate to loose mine right now . It will come in handy starting next week. Wed i have to have a bicep tendon surgery..
boohooo
i so hope they do the honest thing and get it back to you
Get a case or sleeve that you can tether to your bag, belt, etc. Also, Case Logic LNE07 comes in red so it's hard to visually miss it.
Scythe024 said:
So United has a horrible Lost and found system. I called them less then 30 minutes after walking off the plane. I wanted someone to walk to my seat and physically grab it. Since i was near the rear of the plane and the last one out of my row im pretty sure no other passenger would of grabbed it. All they could do is basically tell me to report it on the website and i "might" get a call. The thing is I know and have talked to a few flight attendants and it seems like a lot of the time there co-workers hide the stuff and keep it for themself. So instead of united actually doing a physical check it is pretty much as good as gone at this point. I really have no faith i will get it back. It was a flawless N7 16gb too!. Doubt I will buy a new one to replace it even though i really loved the device, I just have too much other things going on to afford it atm. So if I dont get a call/email in the next few days, it was nice being a part of these forums and loved the vibe here.
Click to expand...
Click to collapse
United Airlines is the worst. From the most cramped planes with the worst seats in the industry, to the worst customer service there is. I used to fly Continental exclusively, but since the merger, no more. Good luck.
Any chance you had Lookout or some other tracking service installed? Sucks man. My wife is a flight attendant and she has turned in several Kindle's and what-not in, so perhaps there is a chance. Best of luck!
ExploreMN said:
Any chance you had Lookout or some other tracking service installed? Sucks man. My wife is a flight attendant and she has turned in several Kindle's and what-not in, so perhaps there is a chance. Best of luck!
Click to expand...
Click to collapse
yes i have lookout installed.
You never know, I found someone's kindle on a Southwest flight and took it right up to the counter. They said they had already hear from the passenger and knew whose it was. Messing with other people's gadgets is bad mojo.
Scythe024 said:
yes i have lookout installed.
Click to expand...
Click to collapse
Can you tell if it's still at the airport? If yes, that is a very good sign that it's probably been turned in (and someone turned it on and connected to wifi...but lets hope that was in an effort to identify you for good reasons). If it pops up online anywhere outside of the airport...it's pretty much gone. Hopefully you changed all your passwords to all your accounts too...notified any credit cards you have tied to any of those accounts, etc.
ExploreMN said:
Can you tell if it's still at the airport? If yes, that is a very good sign that it's probably been turned in (and someone turned it on and connected to wifi...but lets hope that was in an effort to identify you for good reasons). If it pops up online anywhere outside of the airport...it's pretty much gone. Hopefully you changed all your passwords to all your accounts too...notified any credit cards you have tied to any of those accounts, etc.
Click to expand...
Click to collapse
it wasnt able to locate it which leads me to believe it wasnt turned on and connected to wifi. I had google wallet active on there but no credit card tied to it, just the $10 that came free.
Scythe024 said:
So United has a horrible Lost and found system. I called them less then 30 minutes after walking off the plane. I wanted someone to walk to my seat and physically grab it. Since i was near the rear of the plane and the last one out of my row im pretty sure no other passenger would of grabbed it. All they could do is basically tell me to report it on the website and i "might" get a call. The thing is I know and have talked to a few flight attendants and it seems like a lot of the time there co-workers hide the stuff and keep it for themself. So instead of united actually doing a physical check it is pretty much as good as gone at this point. I really have no faith i will get it back. It was a flawless N7 16gb too!. Doubt I will buy a new one to replace it even though i really loved the device, I just have too much other things going on to afford it atm. So if I dont get a call/email in the next few days, it was nice being a part of these forums and loved the vibe here.
Click to expand...
Click to collapse
If you bought it with a credit card you might have some buyer protection like, replacement for stolen or broken items. I buy everything with American express, I have a 90 day window in which they will replace if lost, stolen, broken, etc.... Plus they extend any warranty an additional year...
Visa has something like this on a few of the cards...
Scythe024 said:
it wasnt able to locate it which leads me to believe it wasnt turned on and connected to wifi. I had google wallet active on there but no credit card tied to it, just the $10 that came free.
Click to expand...
Click to collapse
you need to input your passcode anyway, unless you have it stored in your tablet for someone to find out
I am really surprised that Google doesn't have an easy way to register our devices. Every Android device has numbers associated with it that can't be changed. The MAC addresses for both the WiFi and Bluetooth interfaces are unique, so every device that has either of these radios could be identified. It should be part of the OS that these tablets can't install any software if the registered owner reports it lost or stolen. If the device has cameras, a picture should be taken when it's connected to the internet. These pictures could be retrieved when a valid case number or subpoena is provided. At least a warning should appear on the tablet saying it has been reported lost or stolen. Make it a pain to use a misappropriated tablet.
Yes, I know there are programs out there that do this for you, but they are easily circumvented by doing a full factory reset of the device. Come on Google! Take a bite out of crime!
Jroyd said:
I am really surprised that Google doesn't have an easy way to register our devices. Every Android device has numbers associated with it that can't be changed. The MAC addresses for both the WiFi and Bluetooth interfaces are unique, so every device that has either of these radios could be identified. It should be part of the OS that these tablets can't install any software if the registered owner reports it lost or stolen. If the device has cameras, a picture should be taken when it's connected to the internet. These pictures could be retrieved when a valid case number or subpoena is provided. At least a warning should appear on the tablet saying it has been reported lost or stolen. Make it a pain to use a misappropriated tablet.
Yes, I know there are programs out there that do this for you, but they are easily circumvented by doing a full factory reset of the device. Come on Google! Take a bite out of crime!
Click to expand...
Click to collapse
Someone on another thread said that somebody sold them a Nexus 7 that was apparently known to Google as stolen, and I guess Play access was disabled or something, I don't know the exact details though...
An app is only easily removed if it is loaded as a user app. If it is am system app a standard reset went be enough. On the other hand maybe they will be smart enough to take it further.
Sent from my Nexus 7 using Tapatalk 2
A very similar thing happened to me on a BA flight inbound to heathrow years ago. On that occasion i left a case containing some sennheiser noise cancelling headphones and an ipod nano in the seat pocket. I realized just a short distance from the gate and went back but they wouldn't let me back on. They never found for me either. I was eventually told that "I think someone has add it mate".
Jroyd said:
... If the device has cameras, a picture should be taken when it's connected to the internet. These pictures could be retrieved when a valid case number or subpoena is provided. At least a warning should appear on the tablet saying it has been reported lost or stolen.
Click to expand...
Click to collapse
I have my devices set to take front and rear photos on evey boot and on multiple incorrect passcodes which are uploaded staight to dropbox and google plus. They also text each other with gps coordinates on every boot. Again, this is only useful if the thief doesn't factory reset or flash a new rom.
I wonder if devs could implement a passcode for cwm et al to secure the flashing process?
Sent from my GT-P7500 using xda app-developers app
goto play.google.com and install plan B remotely, youll be able to track it once it's online, as long as it's still tied to your google account
---------- Post added at 06:15 AM ---------- Previous post was at 06:14 AM ----------
drhunter said:
I have my devices set to take front and rear photos on evey boot and on multiple incorrect passcodes which are uploaded staight to dropbox and google plus. They also text each other with gps coordinates on every boot. Again, this is only useful if the thief doesn't factory reset or flash a new rom.
I wonder if devs could implement a passcode for cwm et al to secure the flashing process?
Sent from my GT-P7500 using xda app-developers app
Click to expand...
Click to collapse
This was discussed before but i think they said they couldn't because it could lock you out of your device
Slate on a plane!!
Sorry, just had too
I read on Google's help pages that they can remotely lock a device so might be worth calling them. If someone can't use it they might put it back in lost property or something.

this device was reset ( Google Account )

Hello, I have a big problem with my note 5 I have always this message : this device was reset. To continue, sign in with a Google Account that was previously synced on this device
I flashed it with Odin but I have the same problem !!
That is not a problem. Simply sign in using the Google account that you used before you reset the phone.
CodeNameRedNeck said:
That is not a problem. Simply sign in using the Google account that you used before you reset the phone.
Click to expand...
Click to collapse
That's not working, Even when I flashed new Rom
Zakwa said:
That's not working, Even when I flashed new Rom
Click to expand...
Click to collapse
Maybe reactivation lock was on when it was reset.Did you buy second hand?
Changed my mind.
Thanks, Toskabab!
Zakwa said:
Hello, I have a big problem with my note 5 I have always this message : this device was reset. To continue, sign in with a Google Account that was previously synced on this device
I flashed it with Odin but I have the same problem !!
Click to expand...
Click to collapse
This is a Google security feature designed to protect against theft and personal data loss. If you have changed your Google password and then done a factory reset, you must wait 72 hours before you can log back into your device with your new password. If you have purchased the device in this condition, you must return it to the seller and have them unlock the device.
Since the onset of Android 5.1 and up, you must remove your Google account first, prior to a factory reset if you are planning to sell your device. Otherwise, when the new owner starts up the device they will see the same message you are. If you have stolen this device, this prevents you from getting their information and also being able to use the device.
There may be ways around this, but that falls into a gray area of what is allowed on XDA and what isn't. Please be mindful going forward with this discussion.
Thank you.
The_Merovingian
Forum Moderator
jtOttawa said:
Why would you help someone bypass a security feature to prevent the use of a stolen phone? If he had the proper Google account credentials, he wouldn't need to bypass this feature.
Click to expand...
Click to collapse
I understand where you're coming from. And I in no way condone theft of any kind. But I do also realize that I am unaware of the situation at hand and tend to give people the benefit of the doubt. What if someone sold it to him in that condition? What if he genuinely did screw something up and get locked out of his Google account? There could be any number of situations and yes, theft can be one of them. I just don't like to assume the worst. But maybe I'm just naive.
Sent from my SM-N920V using Tapatalk
toskabab said:
I understand where you're coming from. And I in no way condone theft of any kind. But I do also realize that I am unaware of the situation at hand and tend to give people the benefit of the doubt. What if someone sold it to him in that condition? What if he genuinely did screw something up and get locked out of his Google account? There could be any number of situations and yes, theft can be one of them. I just don't like to assume the worst. But maybe I'm just naive.
Sent from my SM-N920V using Tapatalk
Click to expand...
Click to collapse
Fair enough, but my view is that if the device was acquired legally, it would be a simple matter to go back to the seller to rectify the situation. We have had a number of people on here recently trying to find ways past locked/blocked phones etc., when the simplest (and most logical) solution if the phone was acquired legally would be to go back to the seller for help, and not seek a way past such security measures here - as such, and to avoid the risk of potentially aiding and abetting phone theft, I prefer to see such discussions shut down.
Theres actually a work around thats very simple and requires a otg cable
jtOttawa said:
Fair enough, but my view is that if the device was acquired legally, it would be a simple matter to go back to the seller to rectify the situation. We have had a number of people on here recently trying to find ways past locked/blocked phones etc., when the simplest (and most logical) solution if the phone was acquired legally would be to go back to the seller for help, and not seek a way past such security measures here - as such, and to avoid the risk of potentially aiding and abetting phone theft, I prefer to see such discussions shut down.
Click to expand...
Click to collapse
While I understand your point, there are many instances where individuals have purchased devices legal (e.g., via eBay or Swappa) and the seller is either unwilling or unable or not knowledgeable enough to help. Many of these instances have been reported here on XDA. Hence there are indeed valid reason for threads like this to exist. That said, any indications or suggestions of fraud will not be tolerated.

Mi8 went black

hello
my mi8 (10.3.2.0) went black after i downloaded a big picture file. it will not start any more. There is not option to join fastboot. The only possible thing is that qualcom usb was shown in USB setting in Computer. I changed battery and charging port already. There is no change... The phone will not start.
The only sign of life is: sometimes the led near ear hearing lits 2 times if i push power button. The same reaction when i plug power in or connect to Computer. This behavior changes. Sometimes the led goes 1 per 2sec all the time if i push power or connect/charge it. Sometimes no led reaction was Seen. What happened?
Sondrine
Sondrine said:
hello
my mi8 (10.3.2.0) went black after i downloaded a big picture file. it will not start any more. There is not option to join fastboot. The only possible thing is that qualcom usb was shown in USB setting in Computer. I changed battery and charging port already. There is no change... The phone will not start.
The only sign of life is: sometimes the led near ear hearing lits 2 times if i push power button. The same reaction when i plug power in or connect to Computer. This behavior changes. Sometimes the led goes 1 per 2sec all the time if i push power or connect/charge it. Sometimes no led reaction was Seen. What happened?
Sondrine
Click to expand...
Click to collapse
First, I have helped many people unbrick their phones using the following steps. But I have not yet had the need to do these steps on a Mi8. So if this works please report back and click thanks.
You need to get the phone into EDL mode, in a worse case scenario you can do that by using a EDL cable
Assuming that your Device is a Global Device
Download this Fastboot Rom : http://en.miui.com/download-346.html Download the Full Stable fastboot version and not the Recovery version.
if your device is the China version : Here is the link for the Stable China Rom
Your bootloader may be relocked, I am not sure. But as long as the device is registered to you, you should not have any issues unlocking it again.
Use a PC
Make sure that you enable system wide ADB privileges.
Next download the fastboot rom and unpack it.
Unpack rom
Look for the file called flashall.bat ( see screenshot)
Double click, wait for it to finish
when it completes, the software on your phone will be wiped and restored to like new
As long as the phone is registered to you and you can sign into your account , I don't expect that you will have any issues.
Hello,
thanks a lot. I have some questions:
tsongming said:
....You need to get the phone into EDL mode.....
Click to expand...
Click to collapse
I have Qualcom connection, is this the EDL mode?
tsongming said:
....Assuming that your Device is a Global Device...
Click to expand...
Click to collapse
Yes Version 10.3.2.0
tsongming said:
....[*]Make sure that you enable system wide ADB privileges..
Click to expand...
Click to collapse
I had enabeld my mi8 before. Or do you mean the computer?
tsongming said:
...Look for the file called flashall.bat (see screenshot) ....
Click to expand...
Click to collapse
where is the screenshot?
tsongming said:
...when it completes, the software on your phone will be wiped and restored to like new ...
Click to expand...
Click to collapse
And my data will be wiped to? the most important thing is my data. Is there a way without loss of data?
Thanks
Sondrine
Sondrine said:
Hello,
thanks a lot. I have some questions:
I have Qualcom connection, is this the EDL mode?
Yes Version 10.3.2.0
I had enabeld my mi8 before. Or do you mean the computer?
where is the screenshot?
And my data will be wiped to? the most important thing is my data. Is there a way without loss of data?
Thanks
Sondrine
Click to expand...
Click to collapse
I have Qualcomm connection, is this the EDL mode?
If you mean that you see Port 9008 in the system device manager then yes you are in EDL
I had enabled my mi8 before. Or do you mean the computer?
Yeah. You will likely need systemwide ADB privileges.
where is the screenshot?
I guess that the screenshot didnt upload, I am adding it again to this reply.
And my data will be wiped to? the most important thing is my data. Is there a way without loss of data?
Your Data is gone, my steps are for fixing the phone, if you absolutely must have the data, you will need to take your phone into a shop that has the tools to read the chip and recover your data. Yes, the steps that I mentioned will fully wipe your device.
Read the Signature: Click the thanks button, or be ignored. Clicking Thanks, is my only motivation, unless you can send cash.
tsongming said:
Download this Fastboot Rom : Download the Full Stable fastboot version and not the Recovery version.
Click to expand...
Click to collapse
I can not find the file you mentioned in the screenshot. I downloades MI8Global stable rom. Or do you mean developer rom?
tsongming said:
Your Data is gone, my steps are for fixing the phone, if you absolutely must have the data, you will need to take your phone into a shop that has the tools to read the chip and recover your data. Yes, the steps that I mentioned will fully wipe your device.
Click to expand...
Click to collapse
That also means, that after it, the phone is out of order..... There is not other way in EDL to read the data? There was TWRP before on the phone. Is there a way only to flash the bootloader of phone, after it i can use fastboot with twrp image and then i get connection to my data?
Thanks a lot
Sondrine
Sondrine said:
I can not find the file you mentioned in the screenshot. I downloades MI8Global stable rom. Or do you mean developer rom?
That also means, that after it, the phone is out of order..... There is not other way in EDL to read the data? There was TWRP before on the phone. Is there a way only to flash the bootloader of phone, after it i can use fastboot with twrp image and then i get connection to my data?
Thanks a lot
Sondrine
Click to expand...
Click to collapse
I downloaded the Stable rom ( FASTBOOT ROM ) from the link that I posted, and then took a screenshot. The name of the fastboot is : dipper_global_images_V10.3.2.0.PEAMIXM_20190508.0000.00_9.0_global
It sounds like you downloaded the Recovery rom. (AS mentioned it needs to be the fastboot rom)
Regarding Data, you need to take it to a shop for that. there is absolutely no conventional way to recover data from a bricked device, you need a special tool for that, and if the data is encrypted the tool will not work either
Edit:
One last things, its possible that your battery has and issue, or there may be a problem with the usb port. Did you experience any issues with power spikes, excessive heat, or liquid damage?
tsongming said:
... data is encrypted the tool will not work either
One last things, its possible that your battery has and issue, or there may be a problem with the usb port. Did you experience any issues with power spikes, excessive heat, or liquid damage?
Click to expand...
Click to collapse
Thanks
the data was never encrypted. i changed batterie and the charging port already. I wonder also, why this happend. I did not do anything like flashing or something else. just downloaded a picturefile. Ok batterie was low. But why i only got edl mode in the end, i never will know.
ok try to find a shop. Here in germany there is no xiaomi shop for this.
Thanks again
Sodrine
Sondrine said:
Thanks
the data was never encrypted. i changed batterie and the charging port already. I wonder also, why this happend. I did not do anything like flashing or something else. just downloaded a picturefile. Ok batterie was low. But why i only got edl mode in the end, i never will know.
ok try to find a shop. Here in germany there is no xiaomi shop for this.
Thanks again
Sodrine
Click to expand...
Click to collapse
Sorry to hear about your troubles, I have never filed a warranty claim with Xiaomi so I am not sure if their service is good or not. Hopefully they are good to their customers. On the other hand, parts for this phone are actually inexpensive, I am so shocked by the low prices, I will go ahead and by some parts just in case ( we have 3 Mi'8s in our house)
When you take the phone to the shop, have them test the flex cable. It looks like this : https://www.ebay.com/itm/Motherboar...508657?hash=item1ef9a74831:g:1g0AAOSwCgFcx~Ar I have seen similiar issues on other phones and in some cases the issue was just the flex cable, or simply reseating the cables will sometimes work. Just test it before reassembling the phone. Are you sure that you didn't damage the amoled screen when you removed it?
tsongming said:
. not sure if their service is good or not. Hopefully they are good to their customers.
Click to expand...
Click to collapse
Let me say it in this way: Xiaomi customer support said: We can not help you, please contact your purchase office..... The problem is that they do no react since the beginning. No mail answer, no ebay answer, no facebook answer.....
tsongming said:
..When you take the phone to the shop, have them test the flex cable....... Are you sure that you didn't damage the amoled screen when you removed it? .
Click to expand...
Click to collapse
Well i think the screen is ok. I just remember one fact. Once, why i did not know, the mobile started and went black after 3 min. The mobile was lying in the sun at the windows. I try to give the mi8 to a friend, who is going to china next month. There are no shops or repair services here in germany. The only thing the others do, is chaging batterie or charging port for about 70€ each.
The most thing i rembember when i will buy a new one is that i will have to buy a mobile with extra SD slot. The time i spended is much more worth than the mobile will ever be. My last phones of samsung had never such problems, even if i bricked them by trying to bypass know while rooting...
Thanks
Sondrine
Sondrine said:
Let me say it in this way: Xiaomi customer support said: We can not help you, please contact your purchase office..... The problem is that they do no react since the beginning. No mail answer, no ebay answer, no facebook answer.....
Well i think the screen is ok. I just remember one fact. Once, why i did not know, the mobile started and went black after 3 min. The mobile was lying in the sun at the windows. I try to give the mi8 to a friend, who is going to china next month. There are no shops or repair services here in germany. The only thing the others do, is chaging batterie or charging port for about 70€ each.
The most thing i rembember when i will buy a new one is that i will have to buy a mobile with extra SD slot. The time i spended is much more worth than the mobile will ever be. My last phones of samsung had never such problems, even if i bricked them by trying to bypass know while rooting...
Thanks
Sondrine
Click to expand...
Click to collapse
Unfortunately you have had some really bad luck, and from what I have read and been told, it's pretty unusual for a Xiaomi phone to fail so soon. I am left questioning whether or not Xiaomi's reaction is based on how long you have owned the phone? It's really strange to tell you to contact the vendor for warranty service, unless you have owned the phone for less than 90 days. In addition, I am really disappointed in Xiaomi for giving you such poor service. If you end up buying another phone, One Plus would be a good option, I have read that they are slow but that they do offer decent product support. Your experience will definitely influence my next purchase, incredible!
It's great to hear that you have a friend visiting China. Especially if your friend plans to visit southern China. He could easily find someone in a Szechuan tech market that would repair it while he waits and it would be dirt cheap. ( I spent 3 months in China about 12 years ago ) and it's a very awesome place to visit. In my experience there, vendors will quote a foreigner a high price at first. I would usually offer them 75% less, and most of the time they will usually take it., If not, I would so okay no thanks, and walk away, and they would usually come after me and agree to the price. However, if I was quoted a really reasonable price, I would not try to negotiate.
Good Luck, maybe the solder on your motherboard shorted from the heat, i that is the case your existing components can be reballed and the phone would be good as new. I actually had a solder issue on my last phone, but it was my fault.
Good Luck
tsongming said:
.......for a Xiaomi phone to fail so soon. I am left questioning whether or not Xiaomi's reaction is based on how long you have owned the phone?
It's really strange to tell you to contact the vendor for warranty service, unless you have owned the phone for less than 90 days.
Click to expand...
Click to collapse
You are right, my other xiaomi last since 4 Years without any problem. I dropped them several times and also the fell in the water, without any problems.
My Mi8 was from October 2018. I used a "lovemei" Cover, never dropped it until it went black. If you look at it, there no sign of any use.
Here in Germany we have no official service. I have to contacted the Shop where I bought for several times. The is no answer until now. No facebook, no email and no ebay answer. Until now the are not selling any phones anylonger. I think they do not exist anymore. Perphaps the just changed their name. Though the sell it per UK shop, they are from Hong Kong. So the is not possible to get any solution with them.
tsongming said:
.....buying another phone, One Plus would be a good option, I have read that they are slow but that they do offer decent product support.
Click to expand...
Click to collapse
I had several Samsung mobiles until now. Never had any problems with them. Once I broke my note4 and i wrote to Samsung. After paying 80€ the mobile was fixed... Though i rooted it before and the KNOX status was 1. In october I decited to buy Xiaomi MI8 after a long decision. Until it broke I liked it. There is no one to blame, that it broke. And even when the would be no chance of getting my data back or get it repair... Things just happen. But I will never acept the behavior of the vendor. Never.
tsongming said:
... quote a foreigner a high price at first...the solder on your motherboard shorted from the heat, i that is the case your existing components can be reballed ....
Click to expand...
Click to collapse
He is a chinese man, so I think he should handle it, in his own country.
But the internal SD card is on the motherboard I think, so all my data will be lost...
Thanks
Sondrine
P.s. I think, perhaps I buy a Samsung again, because I never had problems in the last 10 Years
Sondrine said:
You are right, my other xiaomi last since 4 Years without any problem. I dropped them several times and also the fell in the water, without any problems.
My Mi8 was from October 2018. I used a "lovemei" Cover, never dropped it until it went black. If you look at it, there no sign of any use.
Here in Germany we have no official service. I have to contacted the Shop where I bought for several times. The is no answer until now. No facebook, no email and no ebay answer. Until now the are not selling any phones anylonger. I think they do not exist anymore. Perphaps the just changed their name. Though the sell it per UK shop, they are from Hong Kong. So the is not possible to get any solution with them.
I had several Samsung mobiles until now. Never had any problems with them. Once I broke my note4 and i wrote to Samsung. After paying 80€ the mobile was fixed... Though i rooted it before and the KNOX status was 1. In october I decited to buy Xiaomi MI8 after a long decision. Until it broke I liked it. There is no one to blame, that it broke. And even when the would be no chance of getting my data back or get it repair... Things just happen. But I will never acept the behavior of the vendor. Never.
He is a chinese man, so I think he should handle it, in his own country.
But the internal SD card is on the motherboard I think, so all my data will be lost...
Thanks
Sondrine
P.s. I think, perhaps I buy a Samsung again, because I never had problems in the last 10 Years
Click to expand...
Click to collapse
Good luck, I just bricked my Mi8 yesterday for the first time. By testing something for a friend. I had a similar issues to yours but in my case I was able to restore the phone by using the flashall.bat method that I mentioned earlier.
Top tier Samsung and iPhones may be pricy but without a doubt they last seemingly forever. In fact I still have every Samsung and Apple device that I have ever owned and every single unit still works flawlessly!
Both of those companies use Grade A1 components, which are much less likely to fail, so at the end of the day the cost is truly justified. On the other hand, Xiaomi uses quality components as well and they too have a fairly excellent reputation, so maybe in your case it's just a case of bad luck. I also use the lovemei case, and it's heavy but extremely protective, it reminds me of the old Galaxy S5 Otter cases. I watch my thermals like a hawk and never overclock and my phone stays very cool in this case, I will bet that when you phone is finally fixed that it will be a simple solution such as static electricity.
Now that I have remembered about the effects of static , if you still have the phone, unplug the battery. Press and hold the power for 10 seconds the plug the battery back in again. That may enable your phone to work again. I can't believe that I forgot about that option.
Good luck ?
tsongming said:
...by using the flashall.bat method that I mentioned earlier. ..
Click to expand...
Click to collapse
Because the most important thing is my data, i will use flashall.bat at the end of all possibilities. (If I am able to find the file
tsongming said:
...I will bet that when you phone is finally fixed that it will be a simple solution such as static electricity..
Click to expand...
Click to collapse
I hope I can fix it soon.... But I have no hope.... Since yesterday there is no EDL connection any longer.....
tsongming said:
....the phone, unplug the battery. Press and hold the power for 10 seconds the plug the battery back in again...
Click to expand...
Click to collapse
Well i will try after working...
Thanks
Sondrine
P.s. I tried to restart after unplugging battery... No effect

If you purchased this phone on eBay, the phone might be compromised.

This just hit me like a tank. I was clearing up some app permissions and access due to not having used several apps on months. I went into Twitter to see what was accessing my app... Imgur, Tweetcaster, Twitch, etc.
And there it was. Shows the Asus phone I have not owned for months with having recently accessed my Twitter account hours ago.
I'm logging the phone out of that account, and am now changing every password I have on every account on every online app. When it failed safetynet, I formatted the phone and retuned it. I have a Pixel 4XL now.
This was a phone that came to me via eBay, had a version of the OS that wouldn't update, so I got a refund.
Check your phones! If I find anything else, I'll post here. I don't remember much about the phone setup, but look at my previous posts and you'll see what versions and stuff it had.
You bought a Tencent Games Phone from eBay which was badly converted to WW.
Device Fingerprint was not changed from CN to WW - Hence you were not getting any updates.
Then while you sold it, You just did a factory reset (Maybe not) and sold it without revoking the device authorizations in the apps you used.
JazonX said:
You bought a Tencent Games Phone from eBay which was badly converted to WW.
Device Fingerprint was not changed from CN to WW - Hence you were not getting any updates.
Then while you sold it, You just did a factory reset (Maybe not) and sold it without revoking the device authorizations in the apps you used.
Click to expand...
Click to collapse
I agree that it was a bad conversion. I wasn't willing to fix what they tried to do. They also acted astonished that they could receive an already converted phone without being told that it was converted before selling it to me. I didn't believe them.
I did perform the correct factory reset, and sent it back to the original seller. It came direct from China.
Twitter showed access by that phone and model 23 hours before I downloaded and logged into Twitter. Other phones tied to that account I have not used were LAST logged in several months to a couple of years ago. This one was actively logging in.
So, not compromised. Just user error.
standupdad said:
This just hit me like a tank. I was clearing up some app permissions and access due to not having used several apps on months. I went into Twitter to see what was accessing my app... Imgur, Tweetcaster, Twitch, etc.
And there it was. Shows the Asus phone I have not owned for months with having recently accessed my Twitter account hours ago.
I'm logging the phone out of that account, and am now changing every password I have on every account on every online app. When it failed safetynet, I formatted the phone and retuned it. I have a Pixel 4XL now.
This was a phone that came to me via eBay, had a version of the OS that wouldn't update, so I got a refund.
Check your phones! If I find anything else, I'll post here. I don't remember much about the phone setup, but look at my previous posts and you'll see what versions and stuff it had.
Click to expand...
Click to collapse
Bro, honestly, you just freaked out. Nothing wrong there. Just a mistake.
BTW, bar photography & screen, there is not a single department the pixel 4XL trounces ROG 2. And I believe no one interested in a great camera goes for ROG 2. That means initial reason may have been battery, power, uniqueness, gaming (air-triggers), accessories, great audio etc.
So, IMHO, you met a problem which got you worried - rightfully but then you knee-jerked into a rash and wrong decision which made you settle for less.
zayidhs said:
Bro, honestly, you just freaked out. Nothing wrong there. Just a mistake.
BTW, bar photography & screen, there is not a single department the pixel 4XL trounces ROG 2. And I believe no one interested in a great camera goes for ROG 2. That means initial reason may have been battery, power, uniqueness, gaming (air-triggers), accessories, great audio etc.
So, IMHO, you met a problem which got you worried - rightfully but then you knee-jerked into a rash and wrong decision which made you settle for less.
Click to expand...
Click to collapse
Settle for less? I loved the RP2! I rolled back to my Moto Z force after getting rid of the Rog. I got the 4XL about 2 months ago for 75 bucks from TMo bc they screwed something up on my account, and now pay $64 a month for 3 lines. Dafuq does my 4XL have anything to do with the RP2 showing that it logged into my Twitter account a day B4 I downloaded Twitter and logged in? I don't brag that the Pixel is better. It's a mediocre mid range with a good camera. RP2 was hands down the hw winner! The video, audio, the battery, etc.
I would trade this 4XL over to a band equivalent RP2 in a second, and still give a couple bills on top of it. But it's coverage in Dayton was sub par, hence the need for a band equivalent.
Do whatever y'all want. Call it knee jerk, call it whatever. Comment away. I thought that I was doing the appropriate thing by coming back and telling y'all since y'all were so helpful in helping me better understand my RP2 in the first place. Nothing should have shown that it logged in sans my tablet and current phone.
Night y'all
Merry Christmas
Sheesh
standupdad said:
Settle for less? I loved the RP2! I rolled back to my Moto Z force after getting rid of the Rog. I got the 4XL about 2 months ago for 75 bucks from TMo bc they screwed something up on my account, and now pay $64 a month for 3 lines. Dafuq does my 4XL have anything to do with the RP2 showing that it logged into my Twitter account a day B4 I downloaded Twitter and logged in? I don't brag that the Pixel is better. It's a mediocre mid range with a good camera. RP2 was hands down the hw winner! The video, audio, the battery, etc.
I would trade this 4XL over to a band equivalent RP2 in a second, and still give a couple bills on top of it. But it's coverage in Dayton was sub par, hence the need for a band equivalent.
Do whatever y'all want. Call it knee jerk, call it whatever. Comment away. I thought that I was doing the appropriate thing by coming back and telling y'all since y'all were so helpful in helping me better understand my RP2 in the first place. Nothing should have shown that it logged in sans my tablet and current phone.
Night y'all
Merry Christmas
Sheesh
Click to expand...
Click to collapse
Lol, take it easy bro.
First of all, it makes no difference what I think. So if you prefer Pixel 2, then there's no option out there like the Pixel 2. I'm not shooting down your choice or decision, I was giving a subjective view.
Furthermore, I can assure you that a log glitch/mistake tied to time or zone difference caused that log but there's no way they would log into your twitter account. Even so, with a phone you bought from them a day before it gets to you.
Not forgetting the fact that it was flashed with a WW ROM over there in China and shipped to you.
And I'm sure it did not take a day to get to you. Also, it did not arrive with twitter installed.
In that case, then the delivery service (UPS, FEDEX, DHL, Singapore Post etc) may have been the ones who logged in just before dropping it off at your doorstep - which is next to impossible.
Either way, it's just an error in log.
BTW, your fears are justified and it's better to be safe than sorry.
Cheers mate.

Set up Google Pixel 5 after factory reset without the previous owner.

HI,
I bought a pixel 5 a couple of years back, because the screen had a crack in it and I couldn't find anyone to repair it where I live, I decided to buy a new phone. The pixel 5 was still fully functional.
A friend of mine needed a temporary phone, so I lend him my pixel 5. After a fallout, I asked my pixel 5 phone back and forgot about it.
This weekend, my main Samsung phone got stolen, so I decided to pick up my Pixel 5 phone and factory reset it. When setting up the phone, it kept asking me for the email of a previous owner. I would need his permission to use the phone, even though it's my phone and I have the invoice and ID to prove that I bought it.
I talked to google, and they tell me there is no other way around it without my friends' permission. My friend fell mentally ill (drug induced), and he is unable to comprehend what I would ask from him. I broke the friendship because he was unpredictable and quite honestly a danger, not only for himself, but everyone around him.
After I kept pushing google if there is no other way around this, they kept persisting that only my friend could help me set up my phone. It is also only the last user that can help set up the phone. So if a previous owner would die, for example, the phone would be for the bin?
I can hardly believe this is true. This is my last resort, if you guys say the same I'll take my loss and throw my fully functional phone in the bin, which would be a shame. Also, a disclaimer for people that lend out a pixel phone, the moment you get it back reset it with the person you lend it out with because if that person would die, disappear, or decided not to help you. You would have no way to ever get into the phone again. I even told them I could provide them with a power of attorney and a picture of his ID, but this was not sufficient. I wonder if they don't want to help or that it really is the only way.
Any thoughts?
You're asking about bypassing Factory Reset Protection. This is generally not possible, unfortunately. This happens because someone, probably your friend, performed a factory reset on the device without removing his Google account. Having an invoice doesn't matter and Google won't help you; the only thing you can do is try to get your former friend to enter his information so that you can unlock it and perform another factory reset, this time via the system settings.
Zebsky said:
HI,
I bought a pixel 5 a couple of years back, because the screen had a crack in it and I couldn't find anyone to repair it where I live, I decided to buy a new phone. The pixel 5 was still fully functional.
A friend of mine needed a temporary phone, so I lend him my pixel 5. After a fallout, I asked my pixel 5 phone back and forgot about it.
This weekend, my main Samsung phone got stolen, so I decided to pick up my Pixel 5 phone and factory reset it. When setting up the phone, it kept asking me for the email of a previous owner. I would need his permission to use the phone, even though it's my phone and I have the invoice and ID to prove that I bought it.
I talked to google, and they tell me there is no other way around it without my friends' permission. My friend fell mentally ill (drug induced), and he is unable to comprehend what I would ask from him. I broke the friendship because he was unpredictable and quite honestly a danger, not only for himself, but everyone around him.
After I kept pushing google if there is no other way around this, they kept persisting that only my friend could help me set up my phone. It is also only the last user that can help set up the phone. So if a previous owner would die, for example, the phone would be for the bin?
I can hardly believe this is true. This is my last resort, if you guys say the same I'll take my loss and throw my fully functional phone in the bin, which would be a shame. Also, a disclaimer for people that lend out a pixel phone, the moment you get it back reset it with the person you lend it out with because if that person would die, disappear, or decided not to help you. You would have no way to ever get into the phone again. I even told them I could provide them with a power of attorney and a picture of his ID, but this was not sufficient. I wonder if they don't want to help or that it really is the only way.
Any thoughts?
Click to expand...
Click to collapse
Sam fw software site has what you are looking for, or a little youtube search
Zebsky said:
HI,
I bought a pixel 5 a couple of years back, because the screen had a crack in it and I couldn't find anyone to repair it where I live, I decided to buy a new phone. The pixel 5 was still fully functional.
A friend of mine needed a temporary phone, so I lend him my pixel 5. After a fallout, I asked my pixel 5 phone back and forgot about it.
This weekend, my main Samsung phone got stolen, so I decided to pick up my Pixel 5 phone and factory reset it. When setting up the phone, it kept asking me for the email of a previous owner. I would need his permission to use the phone, even though it's my phone and I have the invoice and ID to prove that I bought it.
I talked to google, and they tell me there is no other way around it without my friends' permission. My friend fell mentally ill (drug induced), and he is unable to comprehend what I would ask from him. I broke the friendship because he was unpredictable and quite honestly a danger, not only for himself, but everyone around him.
After I kept pushing google if there is no other way around this, they kept persisting that only my friend could help me set up my phone. It is also only the last user that can help set up the phone. So if a previous owner would die, for example, the phone would be for the bin?
I can hardly believe this is true. This is my last resort, if you guys say the same I'll take my loss and throw my fully functional phone in the bin, which would be a shame. Also, a disclaimer for people that lend out a pixel phone, the moment you get it back reset it with the person you lend it out with because if that person would die, disappear, or decided not to help you. You would have no way to ever get into the phone again. I even told them I could provide them with a power of attorney and a picture of his ID, but this was not sufficient. I wonder if they don't want to help or that it really is the only way.
Any thoughts?
Click to expand...
Click to collapse
Check on YouTube. There's ways to get around anything these days. Big corporations won't help and most people on XDA will just accuse you of being a thief

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