Database Develop

[Q] MTP USB Device won't install on Windows

When I connect my Galaxy S to my PC it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc after installing Kies and also tried alternate drivers for Windows 7 x64.
When I connect my phone in Kies mode I get an error saying:
FsUsbService64
Service Initiali Failed
(screenshot attached)
Anyone familiar with this problem and/or it's solution?

kashmir83 said:
When I connect my Galaxy S to my PC it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc after installing Kies and also tried alternate drivers for Windows 7 x64.
When I connect my phone in Kies mode I get an error saying:
FsUsbService64
Service Initiali Failed
(screenshot attached)
Anyone familiar with this problem and/or it's solution?
Click to expand...
Click to collapse
I have the same problem, however using Windows XP 32 bit SP3
And I get:

Try this, its good for win7 32bit and 64bit also. (My girlfriend and I both have our own SGS, and her win7 32bit is working flawlessly with this driver just like my win764bit.)

Aylarth said:
Try this, its good for win7 32bit and 64bit also. (My girlfriend and I both have our own SGS, and her win7 32bit is working flawlessly with this driver just like my win764bit.)
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Click to collapse
Yeah I've tried this package. Same error.

RagnarIceblood said:
I have the same problem, however using Windows XP 32 bit SP3
And I get:
Click to expand...
Click to collapse
Thanks a lot! I will try this later on when I'm able to connect to my pc.
If this doesn't work, could it have something to do with the firmware version?

RagnarIceblood said:
Yeah I've tried this package. Same error.
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Click to collapse
dang... then this is something I cant help in, I'm really sorry
kashmir83 said:
Thanks a lot! I will try this later on when I'm able to connect to my pc.
If this doesn't work, could it have something to do with the firmware version?
Click to expand...
Click to collapse
All I know is that this usb driver package helped me and my gf either, without this pack I got the same error like you did, and since then everything works properly. If this package cant help you then I have to admit this is beyond my knowledge.

Just found our that i left my usb cable at work
Thanks again for your suggestion. I will try this after the weekend.

Aylarth said:
dang... then this is something I cant help in, I'm really sorry
Click to expand...
Click to collapse
Some more info.
The last one is from Event Viewer, where it claims that this version of Windows does not support Windows Portable Device drivers.
What a bunch of bollox, my HTC HD2 synced just fine. Must be Samsung crappy driver I guess.
And yeah, I got v 4.5 of windows installer.

update: after lots of googling, I've solved the issue.
re-installed Windows Mediaplayer 11 !

RagnarIceblood said:
update: after lots of googling, I've solved the issue.
re-installed Windows Mediaplayer 11 !
Click to expand...
Click to collapse
huh?.. mediaplayer? wierd solution ..

I had this issue too, on my moms pc.
I installed kies befor plugging my phone to the pc, it worked perfectly then, installed the drivers and all. could not see if you had tried that. so its worth a shot

another thing to keep in mind
open TASK Manager in Windows
and make sure ADB.EXE is not running
if ADB.exe is there just end task it
when ADB.exe is left in memory, it locks up the USB connection with the phone, and Kies goes into dumb mode

drhonk said:
huh?.. mediaplayer? wierd solution ..
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Click to collapse
Not really, WMP 10 is the one responsible for the stock MTP driver.

My old computer worked fine with kies, but this new 64 bit one just wont insall the mtp driver, even if i try manually.

Just a quick note on what I discovered last night when trying to get my SGS connected.
Bluetoothe needs to be off
It has to be using the stock Home screen I was as ever using LauncherPro. As soon as I switched back to stock it connected.

rocketpaul said:
My old computer worked fine with kies, but this new 64 bit one just wont insall the mtp driver, even if i try manually.
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Click to collapse
try what I did, re-install WMP 10 (or 11)

I don't know if this is obvious or not... but if your running a downloaded Launcher such as Launcher Pro... make sure you revert back to the stock launcher when trying to connect to KIES. This has been my problem until I stumbled across it last week.

TeamSancheZz said:
I don't know if this is obvious or not... but if your running a downloaded Launcher such as Launcher Pro... make sure you revert back to the stock launcher when trying to connect to KIES. This has been my problem until I stumbled across it last week.
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how do you do that btw?

reinstall wmp11
hey ive got the same problem..
but how do you reinstall windows media player 11 on vista?

AllGamer said:
another thing to keep in mind
open TASK Manager in Windows
and make sure ADB.EXE is not running
if ADB.exe is there just end task it
when ADB.exe is left in memory, it locks up the USB connection with the phone, and Kies goes into dumb mode
Click to expand...
Click to collapse
Unfortunately, this did not fix it on my droid X

Need help guys!

I just got my Note last week. I am trying to sync my phone to laptop. But somehow, it gets stuck on "connecting". Any tips or other alternatives? Thanks in advance. I plan on rooting my phone. Thats why I need to back up my phone first. Thanks in advance!

What OS are you using? Did you install the USB drivers?

Windows. Yes I in stalled it. But somehow it says that its not properly installed. And problems may occur. I dont know the reason. I tried, reinstalling it, but still same problem. Can I sync it wirelessly?

Hi.
I had the same problem, but it worked after I unchecked the USB Debugging.
Regards

Your problem is most probably the usb debugging uncheck it and your phone is in kiesmode
Sent from my GT-N7000 using XDA App

Try uninstalling, downloading from the country website your phone is from. Or your csc is from. Download from the N7000 page kies. Then install and run as admin. If it doesnt connect perform the connection wizard, or connection troubleshooting. that will reinstall drivers. These steps work for me everytime.
Sent from my GT-N7000 using Tapatalk

bchehab said:
Hi.
I had the same problem, but it worked after I unchecked the USB Debugging.
Regards
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where can I find the USB debugging? Sorry for newbie question. Thanks again!

gokenong said:
where can I find the USB debugging? Sorry for newbie question. Thanks again!
Click to expand...
Click to collapse
Settings -> Applications -> Development

ok, thanks! i'll try that one.

jeromepearce said:
Settings -> Applications -> Development
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Click to collapse
already tried. But when i plug my note to my laptop, still same problem. It says that not installed properly. The USB debugging is already unchecked. What should I do now? Should I try it in another computer?

Do a software update over wifi for your phone and downdload the latest kies from official website.
Sent from my GT-N7000 using xda premium

Sorry if this is a stupid answer but I was having a lot of trouble connecting my note to the PC. I was using a cable I used for all my phones that worked fine. Someone told me to try it with the cable Samsung supplied and after that it all worked fine. I just thought it might be worth trying.
Sent from my GT-N7000 using xda premium

RReckless said:
Sorry if this is a stupid answer but I was having a lot of trouble connecting my note to the PC. I was using a cable I used for all my phones that worked fine. Someone told me to try it with the cable Samsung supplied and after that it all worked fine. I just thought it might be worth trying.
Sent from my GT-N7000 using xda premium
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Not a stupid answer at all i see that happening a lot at work.
But wait, are you connecting via kies air? Kies wifi? Or kies usb?
As someone said, dl latest kies software via samsung.com and try.. If it doesnt work, try Use kies wifi.
Sent from my GT-N7000 using xda premium

zahix said:
Do a software update over wifi for your phone and downdload the latest kies from official website.
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Click to collapse
The wifi software update from settings . Not the kies one
Sent from my GT-N7000 using xda premium

gokenong said:
already tried. But when i plug my note to my laptop, still same problem. It says that not installed properly. The USB debugging is already unchecked. What should I do now? Should I try it in another computer?
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Click to collapse
Uninstall kies from your pc and install it again.Also try different usb port

RReckless said:
Sorry if this is a stupid answer but I was having a lot of trouble connecting my note to the PC. I was using a cable I used for all my phones that worked fine. Someone told me to try it with the cable Samsung supplied and after that it all worked fine. I just thought it might be worth trying.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Yes, I am using the samsung provided USB cable already.

ngocdao said:
Not a stupid answer at all i see that happening a lot at work.
But wait, are you connecting via kies air? Kies wifi? Or kies usb?
As someone said, dl latest kies software via samsung.com and try.. If it doesnt work, try Use kies wifi.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I am using the Kies usb. i already downloaded the Kies via the samsung website. And After I opened it, it says a newer version is available. So I updated. I also tried the Kies air, I can see the apps on my phone, but I seem cant find where is the sync button for me to make a back up for my phone. How do i use Kies wifi? Sorry again for these noob questions. First time to use android phones. Thanks again!

Kies wifi needs phone and computer to be on same router
Sent from my GT-N7000 using xda premium

ngocdao said:
Kies wifi needs phone and computer to be on same router
Sent from my GT-N7000 using xda premium
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I already tried that one, the kies air. I can connect. But I can't find as to where the tab is for me to backup my phone. Thanks!

gokenong said:
I already tried that one, the kies air. I can connect. But I can't find as to where the tab is for me to backup my phone. Thanks!
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Click to collapse
Kies Air doesn't do that. The main (PC) KIES app does. But, even if you connect through KIES, it will only allow you to back up things like contacts, photos, ringtones etc. It won't be a full backup of your system.
What can help if KIES doesn't see your phone:
1. Installing the latest version of KIES (which you already did)
2. Making sure your phone is in the MTP (not USB memory) mode. It should be as a default, unless you actually click on "USB memory" button when connecting to PC
3. Unchecking "USB debugging"
4. Running the connection repair wizard in KIES (I have a local language version, so I don't know the exact English name) - this reinstalls drivers - and then connecting again.
5. Trying a different USB port or cable
6. Rebooting both the phone and computer
If all fails, then probably this is a problem with Windows drivers. Repairing this would require a bit of expertise and involves booting Windows in safe mode, checking which devices and drivers are actually installed and removing any that seem suspicious. If you have never done that, an easier option would be installing KIES on another computer and doing the backup there.
Theoretically, running the connection repair wizard in KIES should clean and reinstall the right drivers for your phone, but in practice this doesn't always work as it should.

USB not recognized

Hello, got an issue that I cannot seem to figure out. Got a nexus 6 on factory stock LMY47E that will not recognize any of my computers via usb. I've tried everything, uninstalling the drivers (as per the Wugfresh toolkit), complete factory restore - nothing. Windows doesn't show anything connected in device manager, or doesn't make any connection sound. I have another Nexus 6 that works with the usb no problem, and shows in device manager. Now, if I reboot into the bootloader, windows makes the connection sound but nothing shows up in device manager. It does have usb access in fastboot, and will write factory image with the toolkit. But when I try and install TWRP with the tool kit it reboots the phone and the usb doesn't recognize so it cannot finish. I've tried un-checking/re-checking MTP, tried un-checking/re-checking usb debugging - nothing. Is something possibly corrupt? Am I missing something?
I have read through the help and tried this guide here with still the same results, no usb connection in windows after everything is completed.
Appreciate any help
Thanks

anyone?? even a nudge in the right direction would help lol

in the developer options, did you go ahead and set what you want your usb to do? if not, it has no idea..

I'm thinking possible bad cable. Had that happen to me and my 6 until I changed out the cable. After that, worked like a charm.
Also, is it windows 8 or 10?
Sent from my Nexus 6 using XDA Free mobile app

having the same issue here

simms22 said:
in the developer options, did you go ahead and set what you want your usb to do? if not, it has no idea..
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Click to collapse
Yeah, I've tried MTP, PTP, RNDIS, AUDIO, and MIDI. Computer won't show anything in Device manager as well :/
jeffrohurt said:
I'm thinking possible bad cable. Had that happen to me and my 6 until I changed out the cable. After that, worked like a charm.
Also, is it windows 8 or 10?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Also tried this too, just forgot to mention it. I am running Windows 10, and tried using not just another cable, but other computer and OS as well. I am beginning to think that it a hardware issue.
Thank you for your replies!

honor 5c USB drivers

Hi everyone im just in the process of rooting my honor 5c NEM-L51 but cannot find USB drivers anywhere for them all the ones I could find on google didn't work when trying to install them through device manager I just get the message "windows could not find driver software for your device (im manually browsing for the drivers I download).
Any help would be greatly appreciated thanks :good::good:

You don't need an extra driver. Try to change your USB cable.
Sent from my Honor 8 using XDA Labs

Yeah ive tried with a couple of usb cables (along with the one that came with the phone) but it appears in device manager with a warning sign on it and in description says "need to install drivers manually". Plus when I run adb reboot bootloader it stops and reads device not found.

threeeyedparrot said:
Yeah ive tried with a couple of usb cables (along with the one that came with the phone) but it appears in device manager with a warning sign on it and in description says "need to install drivers manually". Plus when I run adb reboot bootloader it stops and reads device not found.
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Click to collapse
Do you habe adb drivers installed?

Yeah ive git ADB drivers installed and ill try install hisuite soon and see if that helps thanks

Let us know.

Yeah that seems to have worked phone is now being recognized by the pc thanks :good:

threeeyedparrot said:
Yeah that seems to have worked phone is now being recognized by the pc thanks :good:
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Glad you fixed it.
Sent from my Honor 8 using XDA Labs

Connecting Maze Alpha to MacBook

Hi Guys,
anyone tried Connecting Maze Alpha to MacBook through the USB cable? Could you please advise if i need to install any app on the Maze Alpha or on the MacBook for the connection to happen? at the moment my MacBook doesn't detect the phone. i need to transfer some movie files from my Macbook to the Phone. Bluetooth could be an option but i would like to connect through the USB cable. Any Suggestion is greately appreciated.
Cheers
Kiran Chaganti

Try to enable USB debugging first and see if that help.

Thanks for the reply. This has been suggested by my colleague at work. we both tried this USB debugging option, but it didn't work. Has any one tried to connect to Windows and if it worked for you, could you please suggest how you got it working. i will try a similar procedure on Mac and see if that helps.
Cheers
Kiran

catchkiran said:
Thanks for the reply. This has been suggested by my colleague at work. we both tried this USB debugging option, but it didn't work. Has any one tried to connect to Windows and if it worked for you, could you please suggest how you got it working. i will try a similar procedure on Mac and see if that helps.
Cheers
Kiran
Click to expand...
Click to collapse
It works in Windows - Windows 10 to be precise. After plugging your phone's cable to your system port go to your Maze Alpha an slide down the notification area and select ' Transfer Files' option.

pja1985430 said:
It works in Windows - Windows 10 to be precise. After plugging your phone's cable to your system port go to your Maze Alpha an slide down the notification area and select ' Transfer Files' option.
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Thanks for the reply mate

catchkiran said:
Thanks for the reply mate
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You are welcome.