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ok it doenst happen when i lay the phone down on the surface and click on the screen it works perfectly
however when i hold it with my right hand and touch the middle of the screen with my thumb
it opens up phone dialer, or appdrawer or vibrante cause it clicks the capacitive button.
when i hold it with my left hand it gets a little bit better but it still does.
if i hold the nexus carefully and touch the screen , it works, when i hold it like this
the things gets better when i put a thick case like otterbox..
is this a hardware issue? ( found similar video on youtube)
my phone is rooted but can i still get a replacement phone?( already put everything back to stock)
and if i do get a replacement, are they going to charge me with anything?
my current nexus one trackball doenst scroll up but everything else works.
How many of you guys got a replacement even though your phone was rooted?
Make sure part of your hand doesn't touch the screen.
Sent from my Google Phone
it's a hardware issue...
all you can do is not grip the phone too closely to the edge of the screen. It registers touches even if you are not touching the screen completely. But that to be a problem you have to have giant hands
I've had this happen to me once since I had it from launch day. It did happen with my Otterbox commuter series, and a clarivue screen protector. But I turned it off and on again and it was fine.
anyway as stevio jobsio whould say, you're holding it wrong
ChongoDroid said:
Make sure part of your hand doesn't touch the screen.
Sent from my Google Phone
Click to expand...
Click to collapse
ok so it is a hardware issue?
no i am not touching any part of the screen. i made sure i wasnt touching the screen.
but it does happen when i hold my phone closely to the edges.
i never had this kind of issues with other touch screen phones..
Well I dunno... One finger at a time and your good to go unless you got fat hands lol
Sent from my Google Phone
I can confirm that my device too does this. When lying in bed I browse the net with one hand and try and scroll....the edges of the touchscreen seem to register depression when the chassis is pushed or gripped too hard also.
It's a minor irritation to me, but I agree it is a hardware issue.
Hi guys,
Just got my IS in the mail (on a saturday thank you tnt)
Anybody noticed the extremely cool rotating buttons not working at the camera app.
Its kind of stupid because the setting buttons of the app itself DO rotate
Is it just me, or are you guys noticing the same thing? In all the other apps they work fine.
Cheers,
DaanJordaan
Correct, they don't.
Have to admit tho, I've been taking quite a few pictures last few days, and I hadn't even noticed this lol.
o noes a failing app/ IS, havent seen that in a while
Didn't noticed before indeed, kinda weird. Made me laugh a little
Rotating buttons
The buttons on my phone only rotate when the phone is turned anti-clockwise. Camera rotate doesn't work either.
fbassett said:
The buttons on my phone only rotate when the phone is turned anti-clockwise. Camera rotate doesn't work either.
Click to expand...
Click to collapse
Yep... Bad news for lefties
Hi guys I'm running into problem that the capacitive buttons sometime do not behave and failed to respond. I have seen a guy on youtube also complaining about the same thing and have it fixed by updating to 1.29. However mine's already on 1.29. Anyone else have the same issue?
Do you use a screen protector that covers the buttons?
henrybravo said:
Do you use a screen protector that covers the buttons?
Click to expand...
Click to collapse
Not facing any such issue, however it does require to hit at correct place on the bar. I observed lot of times in initial days I was hitting slightly above the back button
raundown said:
Hi guys I'm running into problem that the capacitive buttons sometime do not behave and failed to respond. I have seen a guy on youtube also complaining about the same thing and have it fixed by updating to 1.29. However mine's already on 1.29. Anyone else have the same issue?
Click to expand...
Click to collapse
My Xperia S has similar problem... There is point which you need to search and find ( it's easy once u get used to it)
always touch on that pt and the phone should always respond..
I've been trying to get accustomed to swiping through whichever button I need. I put my thumb on the HTC logo (not using any HTCLOGO tweaks), and then swipe over the back or over the home button depending on which I need. It rarely if ever fails this way and it feels pretty slick using a pseudo-gesture to navigate :good:
The only issue with the buttons i'm facing is bringing up the menu on back button long press. Probably works about 75% of the time but that 25% where I inevitably exit the app is frustrating
henrybravo said:
Do you use a screen protector that covers the buttons?
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Click to collapse
Yea I do. Is it really the screen protector that is causing the problem tho?
KY Wildcats said:
I've been trying to get accustomed to swiping through whichever button I need. I put my thumb on the HTC logo (not using any HTCLOGO tweaks), and then swipe over the back or over the home button depending on which I need. It rarely if ever fails this way and it feels pretty slick using a pseudo-gesture to navigate :good:
The only issue with the buttons i'm facing is bringing up the menu on back button long press. Probably works about 75% of the time but that 25% where I inevitably exit the app is frustrating
Click to expand...
Click to collapse
Same. The swiping doesn't work for me sometimes. I'll have to keep tapping and swiping until it finally works. Double tap on the home button is not really a good idea IMO. Sometimes it doesn't register as double tap and brings you back to home.
raundown said:
Yea I do. Is it really the screen protector that is causing the problem tho?
Click to expand...
Click to collapse
Yes your screen protector could be causing the problem. There are multiple posts in this thread where people are complaining about their screen protectors (especially the official HTC branded ones) that are causing the capacitive buttons to be considerably less sensitive and problematic.
raundown said:
Hi guys I'm running into problem that the capacitive buttons sometime do not behave and failed to respond. I have seen a guy on youtube also complaining about the same thing and have it fixed by updating to 1.29. However mine's already on 1.29. Anyone else have the same issue?
Click to expand...
Click to collapse
So myself and a buddy of mine are both having issues with the capacitive buttons as well. We both have screen protectors. I wish someone could confirm if they are having issues even without screen protector. The guy at the tmo store put it on perfectly and I suck at putting these damn protectors on my phone
i am sure this is screen protector problem , i had no screen protector before and i faced none of those problems and now i have one ... its all problematic.
Switching my screen protectors from fosman to amfilm helped me. I'm assuming because the amfilm is thinner than the fosman. It's been about a day since I switched and the back key hasn't failed me once.
Sent from my Nexus 4 using Tapatalk 2
disc0rdian said:
So myself and a buddy of mine are both having issues with the capacitive buttons as well. We both have screen protectors. I wish someone could confirm if they are having issues even without screen protector. The guy at the tmo store put it on perfectly and I suck at putting these damn protectors on my phone
Click to expand...
Click to collapse
I have no screen protector and I am having the same problem although it is worse when a screen protector is on.
I think the button detect area needs to be bigger and the sensitivity needs to go up or they need to respond immediately regardless of whether the app has frozen, especially the home button.
biffsmash said:
I have no screen protector and I am having the same problem although it is worse when a screen protector is on.
I think the button detect area needs to be bigger and the sensitivity needs to go up or they need to respond immediately regardless of whether the app has frozen, especially the home button.
Click to expand...
Click to collapse
And you have also updated to 1.29?
darkgoon3r96 said:
And you have also updated to 1.29?
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Click to collapse
yes, mine is Trickdroid 5.5.1 with ElementalX 0.10, but once I putted my tempered glass protector on, those capacitive buttons not even work at all...
angelky said:
yes, mine is Trickdroid 5.5.1 with ElementalX 0.10, but once I putted my tempered glass protector on, those capacitive buttons not even work at all...
Click to expand...
Click to collapse
I was having a problem with this as well without a screen protector but I have a tempered protector on it now and it is considerably worse now.
what's funny is that I think the screen's touch sensitivity actually needs to come down for me and the button sensitivity needs to go up.
Maybe there's an app for that.
Anyone notice their proximity sensor is very flaky?
The screen will not shut off when I close my wallet cover over it. It will shut off when I start talking on the phone, but then will not "wake" when I move it away to hang up. I actually couldnt find anyway to wake it up so i just waited until the other side hung up (it was a recorded msg).
Any ideas? I may just shut off the proximity sensor and wait till I can swap it in store. Of course this was right after i installed a tempered glass screen .... would that impact it at all??thx!
http://forum.xda-developers.com/showthread.php?t=2922645
It seems that certain brands of tempered glass screen protectors are causing the same issue that you describe.
k2buckley said:
http://forum.xda-developers.com/showthread.php?t=2922645
It seems that certain brands of tempered glass screen protectors are causing the same issue that you describe.
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Click to collapse
thanks. mine was from extremeguard. i removed it. wait and see until the next person calls me. i contacted ATT and they said i have 11 days to return it (no exchanges available), and to try a master reset first
didnt seem to work after moving the glass. did a full reset and now it works....
ill try the glass again tomrrow and see if it stops working again. bizarre.
k2buckley said:
http://forum.xda-developers.com/showthread.php?t=2922645
It seems that certain brands of tempered glass screen protectors are causing the same issue that you describe.
Click to expand...
Click to collapse
this fixed the problem. thank you for saving me time and anguish returning the phone
eb50 said:
this fixed the problem. thank you for saving me time and anguish returning the phone
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Click to collapse
You're welcome. I'm glad you got it straightened out
k2buckley said:
You're welcome. I'm glad you got it straightened out
Click to expand...
Click to collapse
My tempered glass has a cutout for the 2 sensors on the left, are there any sensors on the right of the speaker? My proximity sensor also is not working. I will probably return my tempered glass also if this is the case...
This is happening to me and I don't have a screen protector. It's really getting annoying.
I'm having issues as well.... Not using any screen protector or whatsoever...
Yeh same here.. Looks like the sensor is maybe too sensitive. Hope sw can fix this.
+1 for the issue.
Cannot hang up after a call because the screen is black. Have to push the power button to wake it up first.
No screen protector.
mikkelwe said:
+1 for the issue.
Cannot hang up after a call because the screen is black. Have to push the power button to wake it up first.
No screen protector.
Click to expand...
Click to collapse
I just restored a backup of the original rom and the problem went away. So it's probably an issue with cm. Was on cm nightly from 01-13-2014
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
Is there a way to turn off proximity sensor without rooting? Looked through setting and must have missed it. Thanks in advance.
Still having this issue as well. I tried toggling the power button option then restarting my phone, it seems to help for a very short period of time (few hours maybe). I have tried several different screen protectors, the most recent ones having a cut out for the sensor and there is a decent gap between the two. Reloaded my phone several times and installed 5.0.1
The sensor doesn't really work to turn on the display when I go to pickup the phone and is spotty when making a call. In the first minute or so of the call, I can take the phone away from my head and it will register, illuminating the screen, after that it stops working.
I can't understand how it could be the screen protector at this point, it's no where close to obstructing the sensor.
Guess it's time to send this thing back. I must be nuts because I keep trying this power button suggestion and it just doesn't work for me longer than a few hours.
Same here, using a plastic rinkage screen protector no bubbles in it and the edge falls a good few MM from the sensor.
CM12 nightly builds still do it I'm on the 2/19th build with Franco kernel.
Best solution is get rid of the junk and get a Note 4. Mine is such a crap phone. It doesn't even do anything special except be big.
Hi,
Just to tell that I've got this pb since I installed the Spigen crystal protection, not even a tempered glass.
Before that I still had the original cheap film you get when you unbox, with the white corner.. the crystal is really nicer but it screws the sensor...
I believe it is software related. I have a tempered glass screen protector that does not cover the proximity sensor. I have noticed that about 60% of the time the screen does not turn back on when I move the phone away from my head. It seems to happen more when the phone call is longer than one minute. I also had a tempered glass protector that covered the sensor and had the same behavior. I did use an app to test the proximity sensor and with both screen protectors it worked 100% of the time using the app.
Sent from my Nexus 6 using XDA Premium HD app
Anyone else seem to have a problem with the ambient light/proximity sensor on their N6? I've noticed that a lot of times when i make calls, the screen won't shut off when i put the phone to my head... often with that resulting in my cheek touching something, and the person on the other end not being able to hear me. If i leave the phone at an angle against my ear so my cheek doesn't touch the screen, eventually the screen will shut off, but won't come on when i take the phone away from my ear, resulting in me having to press the power button to turn the screen back on.
Had that happen to me yesterday ... Rebooted and it hasn't happened today.
Sent from my Nexus 7 using Tapatalk
I'm having a issue now. Phone call comes in and screen stays on. I did a reboot, factory reset even installed custom ROM. It was working the other day. Anyway to calibrate this thing? Or do we have a bad sensor.
Also now my phone won't rotate screen.
Sent from my Nexus 6 using Tapatalk
Do any of you happen to have a screen protector on? As there have been some users that have been reporting issues with certain screen protectors. I believe most are tempered glass protectors that are the cause of the problems.
I took mine off and still nothing.
Sent from my Nexus 6 using Tapatalk
v4npro said:
I took mine off and still nothing.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
We own two new Nexus 6 devices that are rooted and decrypted. We have the same issue where the phone screen stays on during a call. Rebooting fixes for a short period (hours or so) but the problem comes back. Other threads show this to be an issue with other phones (nexus 5) with Lollipop. Not sure of a fix. These devices are only a few weeks old so it is not a dust issue.
Having the same issue that just suddenly started. Rebooting does not seem to help.
Happening here too. Frustrating.
My screen turns off when taking the phone to the ear but it doesn't turn on again after i take it away from my ear.
It's pretty bad on my phone. The screen turns on when I am on a call making the notification bar drop down. Also, the phone doesn't wake up when I pull the phone away from my fasce 80% of the time. When I am on a call the phone randomly vibrates like I am getting a notification and when I look I have nothing. With all of this going on, making phone calls on this device is a nightmare.
Restore clean wipe did nothing.
nexus 6
The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
aditya2529 said:
The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
Click to expand...
Click to collapse
I'm using an app a Dev created just for this issue and it's fixed.
Nexus 6
Krunk83 said:
I'm using an app a Dev created just for this issue and it's fixed.
Nexus 6
Click to expand...
Click to collapse
What app
Orzly works fine... It doesn't cover the sensor. The Slimwrap orange vinyl (leather) face was a problem for me, had to enlarge the cutout to get suitable performance. I believe the sensor is longer than it is wide, the opposite of the factory cutout? It frames the face of the phone nicely with this screen protector on and I didn't want to take it off. The 24mm added height changes the profile of the phone alot, it no longer rests on the speaker bars/guards. This must also have effected placing the wrap on as well. The larger cutout box for the sesnor is a detractor, but the sensor works 100%. This is good , as it is my intention to run nekid with this phone but its size precludes using a case with any of the pockets I currently own.
fazbender said:
Orzly works fine... It doesn't cover the sensor. The Slimwrap orange vinyl (leather) face was a problem for me, had to enlarge the cutout to get suitable performance. I believe the sensor is longer than it is wide, the opposite of the factory cutout? It frames the face of the phone nicely with this screen protector on and I didn't want to take it off. The 24mm added height changes the profile of the phone alot, it no longer rests on the speaker bars/guards. This must also have effected placing the wrap on as well. The larger cutout box for the sesnor is a detractor, but the sensor works 100%. This is good , as it is my intention to run nekid with this phone but its size precludes using a case with any of the pockets I currently own.
Click to expand...
Click to collapse
Thanks I was just having a crazy time trying to install the front, similar case (glass protector in front) and ended up cutting a hole for the proximity sensor about 2 times the factory height, everything (seems) normal now. I used this program to help make the minimum cut, and align correctly. Did you run into any issues with the thin left & right vertical part of the front cover? Mine seems to "wrap" around the glass protector, not sure if it will stay there though