Related
Had some fun trying to get my XDA2s unlocked by o2, the only reason I now find it hilarious is because I managed to get it unlocked elsewhere! I emailed them on the 1st of Feb, explaining that my device was an insurance replacement, therefore I had no 12 months contract to worry about, and no 'subsidised' phone. Here's a transcript of my emails to and fro, starting with their reply:
Dear Daniel,
Thank you for contacting O2 Customer Service.
The unlatching code is only available to customers who have had their mobile for 12 months since its activation. It is not policy for the code to be issued prior to this period, in accordance with rules approved by OFTEL. This is because prepay mobiles are heavily subsidised to reduce the purchase price for the customer, and it would not be commercially viable for us to provide the code prior to the 12 month period having elapsed.
There is an administration charge of £15 for the unlatching code, either payable by credit or debit card or debited from your call time credit, which covers the costs incurred by O2 in obtaining the code for the customer. The manufacturer of the mobile provides the unlatching code, and there are some models of mobile for which an unlatching code is unavailable, due to technical constraints.
Please understand that the unlatching code will enable you to use another SIM card in conjunction with your existing mobile, THIS NEXT SENTENCE SHOULD ONLY BE INSERTED FOR BRITE CUSTOMERS but will not allow the use of your SIM card in a different mobile.
If you meet the criteria as described above and would like us to obtain the unlatching code for you, please provide the following information, and I will deal with your request as soon as possible.
Name
Mobile Number
Address (including Postcode)
Mobile Model
Date of activation
IMEI Number
Contact number - so we can contact you to take credit or debit payment for the unlatching code. Credit balance on mobile (needs to be at least £15 if you wish payment to be taken from your call time credit)
As this is not a secure connection, please do not send credit or debit card details via email.
I hope to hear from you soon.
This information is also on our help pages. Please click on the link below, enter your mobile number and 'Network locked' in the search field.
www.o2.co.uk/help
If you need further information regarding this matter, please reply to this email.
For further details about O2, please visit our online Help Centre at:
http://www.o2.co.uk/help
Kind regards,
Siddhartha Ludbe
O2 Customer Service.
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And my reply to that:
Hi,
Like I said in my original contact with you, I only have an o2 PAYG SIM card, my XDA2s was an insurance replacement for a stolen XDA2. Therefore there is no "12 months since activation" to wait, no "subsidy" to consider.
I am happy to pay the £15, please contact me ASAP to unlock the phone.
Name - Daniel xxx
Mobile Number - xxx
Address - xxxx
Mobile Model - Xda2s
Date of activation - n/a
IMEI Number - xxxx
Contact number - xxx
Many thanks
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Their reply:
Dear Daniel,
Thank you for contacting O2 Customer Service.
I would like to appreciate the efforts that you have taken to forwards us the information asked from you in the previous email.
I have forwarded the details provided by you to the relevant department. Please note that it will take Up to 28 working days to complete your request.
If you need further information regarding this matter, please reply to this email.
For further details about O2, please visit our online Help Centre at:
http://www.o2.co.uk/help
Kind regards,
Siddhartha Ludbe
----------------------------------------
Looking promising, I thinks, perhaps I will get it unlocked after all! Anyways, I get bored of waiting a few days, and email them thus:
Hi,
I know it was stated that the unlatching key could take up to 28 days, but I'm getting quite desperate. I'm going to America on Friday for work reasons [lie], and could really do with using my XDA2s whilst over there, hence me needing to use the work SIM card which isn't o2.
Any help greatly appreciated
----------------------------------------
At this stage, I'd already got the phone unlocked anyway, but wanted to see if I could actually get anything out of o2. They replied:
Dear Daniel,
Thank you for contacting O2 Customer Service.
I am sorry to inform you that your request for an unlatching code for your phone cannot be processed, as your phone is under 12 months.
Even if you have a replacement phone, the replacement phone should be of minimum 12 months old.
I realise that this was not the answer you were hoping for, but I am sorry we cannot forward your request to the manufacturer for an unlatching code as per the business rules.
Please accept my apologies for any inconvenience this may have caused.
If you need further information regarding this matter, please reply to this email.
For further details about O2, please visit our online Help Centre at:
http://www.o2.co.uk/help
Kind regards,
John Chettiar
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Talk about going around in bloody circles, I've never ever had the misfortune of dealing with such crappy customer services, and I've been an NTL customer! I sent them this reply:
Please explain to me how this makes a difference? My phone is not tied to any o2 contract anyway! To be honest, I'm not arsed. I've just paid somebody else to unlock it, quicker than you, and I'd rather give them the money. I'm now happily using a decent network.
Dan
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I didn't expect a reply, but I got one, the same guy saying that he was glad I'd found a solution to my particular problem!
All in all, a completely terrible experience from o2 CS. I hope I never have to deal with them again.
Just thought I'd provide a laugh!
Dan
efcmandan said:
The unlatching code is only available to customers who have had their mobile for 12 months since its activation. It is not policy for the code to be issued prior to this period, in accordance with rules approved by OFTEL.
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As its now OFCOM - doesnt this statement constitute a failure in O2 procedures. I.e. quoting a now defunct body's procedures effective renders them null and void!
Please understand that the unlatching code will enable you to use another SIM card in conjunction with your existing mobile, THIS NEXT SENTENCE SHOULD ONLY BE INSERTED FOR BRITE CUSTOMERS but will not allow the use of your SIM card in a different mobile.
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Please tell me this is exactly what O2 mailed you as this has to be a severe insult to O2 customers (including myself), especially since the person writing the standard template must appear to be having problems themselves with writing!
Num
Hahaha
Yea o2 Cs is really bad. So far i have spent about an hour arguing with these people trying to get my phone unlocked since i bought it from ebay.
I have given them every possible excuse to unlock the phone but got the phone same reply that i will have to wait 12 Months even though i dont even have a contract with o2.
I was wondering if u could tell me how and where did u unlock your phone from?? I Dont have a vodafone contract and it would be nice to use the phone on their network
http://www.imei-check.com
Will be unlocking them generally from Monday from what I've read. Price is 20 GBP
You can get access to this before then, but you have to sign up to http://www.modaco.com/index.php and pay for the PLUS service to get details.
Please tell me this is exactly what O2 mailed you as this has to be a severe insult to O2 customers (including myself), especially since the person writing the standard template must appear to be having problems themselves with writing!
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That is exactly what they emailed me! They really are a bunch of wasters. I am dreading the day when every customer service call-centre is outsourced to these kind of places....
Re: Hahaha
faizanowais said:
I was wondering if u could tell me how and where did u unlock your phone from?? I Dont have a vodafone contract and it would be nice to use the phone on their network
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If you can wait until Monday, you'll be able to get it done on www.imei-check.com. It's painless, it works, and it's only £20!
by end of the 12month, the XDAIIs already Out-date.... and we all using XDA 6 lol but the time O2 still didnt want to unlock the xdaIIs for us because is such a hard work them
AH, at last a chance to ***** about O2 (not such a fine smelling breath of fresh air).
About 2 months ago I noticed that the stylus pen wasn`t working very well on my XDA2, and then I noticed a few small scratches around the bottom of the screen, around the area that you write lower case letters. Now, its my fault I know, I should have used protection, but I though that I couldn`t be the first person to have this problem and that they might fix it under warranty, so I called Customer service (OH NO).
2 days later, after many phone calls, a walk to the local O2 shop, a few e-mails that have never been answered and numerous yes, no and maybe answers to my question, I got the definitive no.
Okay I thought, I have tried and failed, so I carried on using the old XDA2 for the past months.
Now it that time of year again, upgrade time (WOOHOO), been reading reviews and decided on the XDA2s, phoned customer services again.
I was given a price of £148 by a very nice lady, who did actually know what she was talking about, but because it was a weekend and the sales department was closed, asked if I could pfone back on monday.
I did call back the customer services on monday, I spoke with someone else who gave me a price of £199 and explained that it couldn`t possibly be £148 as they all have the same price list, the person went looking for the reason the prices would be different and cut me off in the process.
I called back again, different person again (I had been noting peoples names, but they were always on another call when I called back, which was within a minute of been cut-off), the price quoted was 200 quid again, but then he tried to transfer me to the sales team, and he cut me off in the process.
Called back again, different person, who gave me the direct number to call the sales team, I called it but the sweet lady who answered had never heard of a XDA2s as she worked for a company called alison windows.
I called the sales team number again to make sure I had dialled it correctly....."Hello, thank you for calling alisons windows...how can I help you".
I called customer services again, different person again, but this time I managed to get transfered, successfully, to the sales team where the deal was done and was told I`d have it in 2 days, that was monday, its now wednesday, just gone home for dinner, no new phone and no note from parcelforce saying "we tried to deliver".
If this is how a company respondes when I`m trying to give them money, I dred to think how they will respond should I have a technical question or problem.
I might forward this onto O2, anyone know an e-mail addresss that they read and respond to ?
Feel a lot better now I got that off my chest.
Cheers
Nikki
OH MY GOD
its now thurday, just been home for lunch, no phone and no ticket saying "we tried to deliver", spoke to another peron at O2 customer services, "Yes we show that you have ordered a XDA2s but as yet no consignment number is shown"
We will see what happens.
Starting to get a little annoyed again.
I`m now waiting for them to get back to me.
The odds are:
1/1 that I`ll never hear from them again, ever
10,000,000,000,000,000/1 that I get a call before the end of the day
i have read a post recently saying that they are out of stock i had to wait 2 months for my xda II last year and i waited a week for my IIs 2 weeks ago
keep your fingers crossed birdog
well, 1715 at the mo, no phone, and no phone call, I`m gonna give them 20 mins and then call back.
This is a disgrace.
oh...and someone ows me ten thousand trillion pounds
Oh pen6uin, your right
Called them up, and a moderatly heated discussion tells me I might get one a week tomorrow, which the lady didn`t tell me when she was taking my money.
This is a real disgrace.
Told them I want it for free or I`m taking my business elsewhere, and I was told they might knock 20 or 30 quid off as a good will gesture.
Again we will see,
They said they call back today.
Just tell them yor cancelling your contract and Moving to Orange as they have offered you an MPV for free. Thel'yy beg you to stay and match it.
Got my IIs for free doing this, only a £25 a month contract as well
got another call earlier, he offered 30 quid off, I told him to cancel the contract, then he suggested that he get his department manager to call me tomorrow.
we will wait and see what happens tomorrow.
birdog
I don't usually get involved with soaps but this story has got me hooked!!!
Please keep us updated!
Dom
Next time on 24
Bing...bong...bing..bong
Somebody owes me another ten thousand trillion pounds, they didn`t call
Just phoned them and they told me (again) they`d have someone call me before the end of business.
For more interesting stories goto www.blagger.com and type o2 under search by company.
Is peter erskine still the CEO at O2 ? If so this site gives his email address too.
Not that difficult to guess, ends in O2.com and has a dot in the middle.
getting bored of this now.
nikki
Hello,
I am new to the forum and just wanted to take a brief moment to share my experience regarding sim unlocking my HTC HD2 from TMobile USA.
I read throughout the forum that the unlock code can be obtained through TMo but seeing that I'm in Canada, that wasn't an option. After reading through the forums, i noticed one of the senior members had recommended HTCCODE.COM so I thought I would use their services.
After paying the fee and sending my phone's info, I did not receive any response for several hours and I thought it was bit odd considering they advertised "instant unlock", "unlocked in under a minute". So I followed up with a couple more emails to the administrator of the site but once again, no response. I figured I would turn to site's forum for some solution or help... unfortunately, it was littered with perverted posts, spam, and former disgruntled customers. Seeing that I had obviously gotten myself into a dead-end situation, I thought it best to file a dispute through Paypal. After doing so, surprise, surprise, I finally received a response from the admin saying he was just about to process my code but noticed I had filed a grievance... and he was in the midst of exams and that's why he couldn't moderate the forums So after some back and forth conversation he finally replied saying that the "most up-to-date" (advertised on homepage) database failed to come up with the code but if I (only) pay an additional $15 (total would be now be $35 USD) he can probably procure the unlock from the newest greatest most-most up-to-date omnipotent database! ... I called BS and demanded a refund!!!
Anyways, I'm not going to belabor my story as I'm sure you can figure out where this is going... long story short, after making a few additional requests for a refund, they finally credited my account today.
Finally, just to bring closure to the story, I went to ebay and used CELLSFORLESSNYC ($24.99), where I contacted the person before paying and he was good about replying quickly and answering my questions. In the end, he sent me a working code within about 30mins!
All in all, my recommendation is NOT to use HTCCODE.COM under any circumstance, if you want to be hassled, send ME the money instead and I can give you the run-around for a few days You're better off spending a couple extra bucks and use a faster, reliable service!
As an editorial, I think the whole sim-unlock system is a joke. Personally, I don't think there's an "old database" ~$10, "new database" ~$25, the rule of thumb through my experience (esp on ebay) is, if you have a new phone (up to a year old), expect to pay $20+ regardless of what the adverts say.
Good Luck, and remember:
HTCCODE.COM SCAM
HTCCODE.COM WARNING
HTCCODE.COM SUCKS
HTCCODE.COM TERRIBLE SERVICE
HTCCODE.COM DO NOT USE
HTCCODE.COM NOT MY RECOMMENDATION
HTCCODE.COM AWFUL
Thank you for sharing your story. I'm sure it'll help some people.
Same problem with htccode.com!
First I've sent 15 eur from their site (via Monyebookers), and then he asked for additional 11.55 eur as for "new exclusive database, bla bla", beside that on site is stated:
Unlock any HTC phone locked to any network worldwide instantly!
All phones cost €15 (20% off - normal price €18) to unlock.
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Click to collapse
I've sent that difference via moneybookers to his e-mail address. Then I've received some unlock code that was bad. After few days he sent me some application that will 'digg' in phone to find code, because my "network are using different codes, bla bla". App not worked, I've tried it on 3 different computers so asked for refund. After days and days waiting and asking for refund, he finally refunded just 15 eur, and did not want to refund that additional 11.55 eur "as it was not sent from site"...
I'll try to make claim with Moneybookers.
My recommendation is NOT TO USE it as they are very unprofessional with this price rising!
Edit: finally today (13. feb) I've received full refund from them!
i guess u deserve it
buy it from ebay , u can get a refund if it doesnt work out
souljaboy said:
i guess u deserve it
buy it from ebay , u can get a refund if it doesnt work out
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Do you like hate everyone on this forum?
xdunlapx said:
Thank you for sharing your story. I'm sure it'll help some people.
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I hope so... it's too bad this site didn't have a user approved rating system for unlockers (a la eBay) to help weed out the frauds.
...and souljaboy... seriously, why you hatin'?!?!?
Same story
Same problem, totally and utterly unresponsive after getting the money. I opened a dispute on Paypal and even then the guy didn't respond. One hopes nothing serious has happened to him. In any case, Paypal refunded to me. I recommend GSMLiberty instead.
mine wasnt even $9 on ebay , how u guys come up with these fools is beyond me
ive had the same problem with http://unlockcellphonecode.com, its been 10 days and ive sent numerous emails asking for a refund but they have not responded. Google checkout should be sending me a refund soon though so im not stressing about it.
souljaboy said:
mine wasnt even $9 on ebay , how u guys come up with these fools is beyond me
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Ha ha, this guys funny. At least when we get to see posts, we can identify idiots such as yourself.
Back on topic, I think there are quite a few warnings about this site scattered around XDA. I had him asking for more money after his claim of 'We unlock all HTC' and I asked for a refund immediately, which I had to go through PayPal to get.
PayPal should just close this guys account, it's basically a scam.
AndyCr15 said:
Ha ha, this guys funny. At least when we get to see posts, we can identify idiots such as yourserf
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paying triple price for something and still acting around like that shows ur a potentional apple fanboy, maybe just without the money
Ha ha, see. I think maybe he drinks when he posts.
So I had about $200 to spend on a cell and wanted something with a key bored.
Long story short, I won a my touch 3g slide on ebay for $144.50 from "bigpetesales" and I paid on the 16 of April. Well its not May 11 and still nothing.
I tried to contact him threw ebay 2 weeks ago to see if he had a tracking number for me and didnt hear anything back which I thought was weired since every other time I asked him a question he would respond asap. Any ways I filed a clam with paypal but fell Im not gonna get money back and in the end, get the shaft.
Just wanted to let you peeps know of my transaction with "bigpetesales" from ebay and give a warning to the community.
just try dispute on paypal =)...all will be solve
mistamikel said:
So I had about $200 to spend on a cell and wanted something with a key bored.
Long story short, I won a my touch 3g slide on ebay for $144.50 from "bigpetesales" and I paid on the 16 of April. Well its not May 11 and still nothing.
I tried to contact him threw ebay 2 weeks ago to see if he had a tracking number for me and didnt hear anything back which I thought was weired since every other time I asked him a question he would respond asap. Any ways I filed a clam with paypal but fell Im not gonna get money back and in the end, get the shaft.
Just wanted to let you peeps know of my transaction with "bigpetesales" from ebay and give a warning to the community.
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is he/she on this forum?
I'd say **** on their feedback, and dispute on PayPal and eBay.
charlieb620 said:
is he/she on this forum?
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Not sure. Hope so, so maybe I can get this sorted out.
As for the dispute on paypal. I allready did but, because the sale price was not over $150 paypal dose not require signature verification to prove it was delivered.
I paid $144.50 without shipping so Im up ****s creek without a paddle.
mistamikel said:
Not sure. Hope so, so maybe I can get this sorted out.
As for the dispute on paypal. I allready did but, because the sale price was not over $150 paypal dose not require signature verification to prove it was delivered.
I paid $144.50 without shipping so Im up ****s creek without a paddle.
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I should think it is up to the seller to prove it wasn't delivered. Your dispute should work.
On a side note, T-Mobile is offering these for free with 2 year activation, through 12 May:
http://www.t-mobile.com/shop/Phones...zygt*VAygtzlw*VyBpAgf+mA55Byf*VyBpAgf+mA55Byf
mistamikel said:
Not sure. Hope so, so maybe I can get this sorted out.
As for the dispute on paypal. I allready did but, because the sale price was not over $150 paypal dose not require signature verification to prove it was delivered.
I paid $144.50 without shipping so Im up ****s creek without a paddle.
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Don't worry. If he doesn't prove the tracking is moving, paypal will be in your favor.
He sold stuff before but wasn't active in ebay for couple months now. Maybe his account got hacked.
Either way, you're protected by eBay buyer protection and paypal too.
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=bigpetesales&ftab=AllFeedback
Is it just me or does this thread have nothing to do with the XDA Marketplace?
eBay can solve all of your problems, they always have for me. They side with the buyer 99% of the time unless it's obvious otherwise.
chambo622 said:
Is it just me or does this thread have nothing to do with the XDA Marketplace?
eBay can solve all of your problems, they always have for me. They side with the buyer 99% of the time unless it's obvious otherwise.
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It is a cell phone transaction and since many of us use eBay and market for sales/trade, its nice to have a heads up on him. I appreciate the info.
Sent from my A70S using Tapatalk
stevedebi said:
I should think it is up to the seller to prove it wasn't delivered. Your dispute should work.
On a side note, T-Mobile is offering these for free with 2 year activation, through 12 May:
http://www.t-mobile.com/shop/Phones...zygt*VAygtzlw*VyBpAgf+mA55Byf*VyBpAgf+mA55Byf
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I am in Canada and need an AWS cell to use on the Wind network, but thanks for the tip any ways.
Also I know that this has nothing to do with a transaction on xda but as stated I just wanted to give a heads up in case some one from here was shopping on ebay and came across that seller.
As for paypal, I could win but get nothing if he withdrew his funds out of his account, this is what I was told by paypal yesterday when I called them.
if you win, paypal will get all money for you.....
if user don't have money in him account, we will have a negative money on him account...and paypal will persue him to revenge xD loool
Sooo I got an update from ebay/paypal, the seller updated the tracking info.... "usps #1111111111111111111"
Yup I think I got screwed.
mistamikel said:
Sooo I got an update from ebay/paypal, the seller updated the tracking info.... "usps #1111111111111111111"
Yup I think I got screwed.
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Wow, that's pretty a messed up/ballsy thing to do. Needless to say if you file a claim that you'll get your money back with ease simply based on that.
hazard666 said:
Wow, that's pretty a messed up/ballsy thing to do. Needless to say if you file a claim that you'll get your money back with ease simply based on that.
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He didn't even try to fake it.
Sent from my MB860 using Tapatalk
Nope, all 1's. It is what it is. I just hope I get my money back.
If a paypal rep looks at it, they would probably look at the tracking # and say something. Wish you the best of luck on that one.
Surprised. A hundred and something positives, no neg feedback on that user. That sucks to get shafted like that.
Good luck on getting it back from Paypal, though it should be a pretty easy claim.
Thanks guys. I dont know whats gonna happen as I was told by a person from paypal that I can win the claim but there could be no funds in the sellers account, so I would get nothing back.
I just had a paypal dispute close a little while ago for $250. seller took out all the money in his account, won the case, pay pal put his account into the negative and gave me my money back asap. told me it was there problem not mine. so its worth a shot... and this was a pay pal dispute that was from a forum not a eBay purchase which they are more willing to help with because of image. good luck
Matty Mo said:
I just had a paypal dispute close a little while ago for $250. seller took out all the money in his account, won the case, pay pal put his account into the negative and gave me my money back asap. told me it was there problem not mine. so its worth a shot... and this was a pay pal dispute that was from a forum not a eBay purchase which they are more willing to help with because of image. good luck
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If the seller don't got a credit card or bank account linked, there's no funds to take from. . Best of luck on getting your money back OP.
Guys can you help me? I bought a phone which was on AT&T but seller promised it is paid off. Well, it came on instalment plan. AT&T refuses to unlock at least becasue I don't know the real owner)))Any chance I can unlock it through Odin or somehow else? I did previously unlock from Google but this thing happened first.... The reason I'm asking - I can't return, there is uneligible to get refund item..... I didn't see that first. I would be happy if you can tell that it can be unlocked))) Please help.
unlocked for other networks probably yeah, but you'd need a paid service for that. might as well take it to the kind of shop that does that stuff (assuming you have those where you are). there's online unlock sites too but I know nothing about them other than they're not free either.
Probably have to pay balance. Have seen this happen to others
butchieboy said:
Probably have to pay balance. Have seen this happen to others
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the balance remaining on the phone could be dozens of times more than the cost of paying an unlocking service. plus the network now knows the phone was sold, if they were going to blacklist it they would've done it already.
Ok. Just saying what I have heard happen to others
butchieboy said:
Ok. Just saying what I have heard happen to others
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yes it's good for people to know, it's unfair on those who buy phones in good faith.
If you used a Visa or MC to buy the phone, send it back insured/signature required and take detailed photos of it and packaging. Double box it.
Then file a claim with the card company for a full refund. Call the card company today and get it started instead of being part of the scam.
You can also file a complaint with your state attorney general if it's in the USA. Most states will go after the perp. That is also mail fraud if ship by USPS and well as wire fraud.
Don't play the game... beat it to death so others don't get scammed☠
Some people just suck..lol. hope it all works out.
Hi folks , I bought this Samsung S21 Ultra from EBay US ( I wanted the snapdragon version). I’m confused as to the message that I am receiving . I have checked Swappa, checkmend and it is a perfectly clean phone with no issues or anything outstanding . So why would it present me this message ? I’ve been on chat with Xfinity live agent , who have said they can’t just unlock it from the IMEI but they need the account number that it was purchased , the sim/number used associated with the account in order to submit an unlock request . (Person who sell it to me is just a general reseller) . The phone is not stolen or has outstanding finance , so why would it present this issue .
I can’t provide the agent with the details as o don’t have them and I can’t get them . Do I have any options here at all ?
You need to contact the seller through ebay and file dispute immediately. The phone is carrier locked. Meaning they have a balance due on the phone or they were to lazy to call xfinity and ask for it to be unlocked or couldn't show proof of purchase. Either way, the phone is useless until xfinity unlocks it.
Return it.
You can't do anything with it
Simply raise dispute with eBay and get refund.
You can unlock it with third larty but phone will miss some features if unlocked this way it will coat 120$
That's just one of the risks associated with purchasing a used device. Disputing it with Ebay or PayPal is the best option at this point.
varcor said:
That's just one of the risks associated with purchasing a used device. Disputing it with Ebay or PayPal is the best option at this point.
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Indeed. I don't like ebay.
A lot of scamming going on in general now.
Best to talk to the vendor on the phone before buying. Ask the right questions and feel them out. Avoid vendors that won't talk by phone.
I paid $800 for a new N10+ Snapdragon 3 weeks ago. Sounds high, but it was a factory sealed box and the 10+ that was in perfect condition. It was worth the extra $200-400. The vendor was easy to contact and seemed trustworthy. The phone arrived 3 days after ordered, free shipping, shipped day of order. Good to their word.
Dstu10 said:
You need to contact the seller through ebay and file dispute immediately. The phone is carrier locked. Meaning they have a balance due on the phone or they were to lazy to call xfinity and ask for it to be unlocked or couldn't show proof of purchase. Either way, the phone is useless until xfinity unlocks it.
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I chekced on SWAPPA and CHeckmend but there wasnt anything that showed as any finance owed or any blacklisting or sorts. Im not sure if i have grounds to raise a dispute as the seller said it would only work on xfinity .,Is there anything whatsoever i can do , via rooting etc ?
blackhawk said:
Indeed. I don't like ebay.
A lot of scamming going on in general now.
Best to talk to the vendor on the phone before buying. Ask the right questions and feel them out. Avoid vendors that won't talk by phone.
I paid $800 for a new N10+ Snapdragon 3 weeks ago. Sounds high, but it was a factory sealed box and the 10+ that was in perfect condition. It was worth the extra $200-400. The vendor was easy to contact and seemed trustworthy. The phone arrived 3 days after ordered, free shipping, shipped day of order. Good to their word.
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I chekced on SWAPPA and CHeckmend but there wasnt anything that showed as any finance owed or any blacklisting or sorts. Im not sure if i have grounds to raise a dispute as the seller said it would only work on xfinity .,Is there anything whatsoever i can do , via rooting etc ?
123hugga said:
I chekced on SWAPPA and CHeckmend but there wasnt anything that showed as any finance owed or any blacklisting or sorts. Im not sure if i have grounds to raise a dispute as the seller said it would only work on xfinity .,Is there anything whatsoever i can do , via rooting etc ?
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If bought with a card, call the bank and file a charge back request. The phone must be returned before they can do anything.
If things really go south file a complaint with your state attorney general's office.
That sounds like theft by wire fraud to me, a felony.