Hello everyone!
I am about to buy a SH note 8. The single problem about the phone is that some months ago, the screen and the battery were changed at some official Samsung partner phone service.
I heard something like - if you end up changing your screen, the phone will lose it's IP68 properties. Is this real?
Also, is there any other problem that can appear if the screen&battery were changed with original products?
Thank you in advance!
Have a nice night!
bodeaalexandru said:
Hello everyone!
I am about to buy a SH note 8. The single problem about the phone is that some months ago, the screen and the battery were changed at some official Samsung partner phone service.
I heard something like - if you end up changing your screen, the phone will lose it's IP68 properties. Is this real?
Also, is there any other problem that can appear if the screen&battery were changed with original products?
Thank you in advance!
Have a nice night!
Click to expand...
Click to collapse
Depends on who fixed it. If it's an official Samsung partner, such as UBreakIFix, then you will not lose the IP68 rating. They use the exact same materials and tools that Samsung uses when building the phone.
Related
Fairly new buyer here. As in title, what should I immediately check when planning on buying out a Note 5? For example, I'm on the store and want to avoid a faulty unit as much as possible. Is there any suggested run through tests? Like, I think some Samsung phones before had an issue whether or not it had a Samsung or Sony camera sensor (not sure if it applies to Note 5 though).
Thanks!
bloodfire1004 said:
Fairly new buyer here. As in title, what should I immediately check when planning on buying out a Note 5? For example, I'm on the store and want to avoid a faulty unit as much as possible. Is there any suggested run through tests? Like, I think some Samsung phones before had an issue whether or not it had a Samsung or Sony camera sensor (not sure if it applies to Note 5 though).
Thanks!
Click to expand...
Click to collapse
None. Just pull the trigger.
Um, brand new from a store you should have no issue. I know mine only had 3% charge when I opened the box, so there was little I could do in store anyways.
dtaylorr said:
Um, brand new from a store you should have no issue. I know mine only had 3% charge when I opened the box, so there was little I could do in store anyways.
Click to expand...
Click to collapse
its like a buying a watermelon you only find out its faulty when you take it home and eat it.
if phone is faulty take it back to shop and replace the faulty phone.
phone shop should let you change or swap or refund phones. check terms and conditions returns Policies before buying.
umbrokhan said:
its like a buying a watermelon you only find out its faulty when you take it home and eat it.
if phone is faulty take it back to shop and replace the faulty phone.
phone shop should let you change or swap or refund phones. check terms and conditions returns Policies before buying.
Click to expand...
Click to collapse
Ya, that is the annoying part. Don't ask about our rotten on the inside Halloween pumpkin that we attempted to carve. I think I can still smell it.
Hey guys, so out of nowhere my Note 5 had a patch of ink on the screen that grew overnight, and now the entire screen is black, but the phone works normally it seems. My warranty is still good, so I need to send it to Samsung, but I worry that they notice I rooted it. Wat do?
Can I unroot blindfolded?
thenetvines said:
Hey guys, so out of nowhere my Note 5 had a patch of ink on the screen that grew overnight, and now the entire screen is black, but the phone works normally it seems. My warranty is still good, so I need to send it to Samsung, but I worry that they notice I rooted it. Wat do?
Can I unroot blindfolded?
Click to expand...
Click to collapse
I'm pretty sure there are 2 kinds of warranty, software and hardware, just tell them you need a new screen and that's it, i might be wrong so search for the software and hardware warranty thing
This is why you shouldn't buy Samsung phones. I was overseas when this happened to me, and because I didn't buy it there - they said no..
Just replace the screen yourself. Samsung support is among the worst for warranties.
Bought a Samsung Galaxy Tab S2 9.7 10 days ago and have noticed a sporadic fault which I have discovered other of Samsung tablets can also suffer from.
The screen will go black and there seems no apparent reason for it though I feel that moving the tablet is the main cause. It can happen at anytime and nothing needs to be open so I doubt it is a app.
I said earlier that movement might be the cause yet I have tried t replicate the fault with little success and the screen will usually come back on after a few seconds. I am concerned it may get worse so feel that I should get it replaced or a refund under our UK consumer law.
I found this elsewhere.
https://www.ifixit.com/Answers/View/348612/Why+Samsung+galaxy+tab+a+10.1+2016+goes+black+some+time
Hi,
Where did you buy it from? Samsung have stores in the uk http://www.samsung.com/uk/storelocator/
You can take it to Samsung and let them repair it or depending where you bought it just send it back to the retailer.
I bought from A O and talking to Samsung via Facebook yesterday they did not seem to be particularly interested even though I suggested that there was a Support Centre in Edinburgh but they would need to be able to find the fault in the first place.
MrFraggle said:
Bought a Samsung Galaxy Tab S2 9.7 10 days ago and have noticed a sporadic fault which I have discovered other of Samsung tablets can also suffer from.
The screen will go black and there seems no apparent reason for it though I feel that moving the tablet is the main cause. It can happen at anytime and nothing needs to be open so I doubt it is a app.
Click to expand...
Click to collapse
If you've got a problem after only 10 days, I would definitely return or exchange it. I currently own 3 Samsung tablets, including an S2 8.0, and have never seen this problem. I did have a problem on a Tab S 10.5 that would cause the screen to freeze and required the cover to be closed and opened or the power button pushed to unfreeze it.
MrFraggle said:
I bought from A O and talking to Samsung via Facebook yesterday they did not seem to be particularly interested even though I suggested that there was a Support Centre in Edinburgh but they would need to be able to find the fault in the first place.
Click to expand...
Click to collapse
In the UK normally the first years warranty is with the retailer you bought it from. Contact A O and just let them know it is faulty and you want to return it for a replacement or a refund. If they sound like they don't want to help just remind them about the consumer rights act 2015.
dinkmack said:
In the UK normally the first years warranty is with the retailer you bought it from. Contact A O and just let them know it is faulty and you want to return it for a replacement or a refund. If they sound like they don't want to help just remind them about the consumer rights act 2015.
Click to expand...
Click to collapse
Think you are getting the wrong end of the stick here, I have no doubt A O will replace or refund the the tablet as they have excellent customer service whho I have used in the past. I only approached Samsung and posted here in the hope there was a simple fix.
As it happens and I saw this posted elsewhere, I swapped the case I was using to a Smart Cover for Samsung Galaxy Tab S2 from a Folio Case Cover for Galaxy Tab S2 and the issue has seemingly gone away. Unfortunately I cannot remember where I saw this tip posted but it is certainly a strange one.
Sorry about that . Glad you got it sorted :good:
I'm having major camera problems with my Note 9. I suspect it's a hardware issue. I've made a video explaining all my problems so it can better be demonstrated.
https://www.youtube.com/watch?v=juxDhu9gHnU
Send for repair
raul6 said:
Send for repair
Click to expand...
Click to collapse
Questions I need answered if I go that route:
Will I get charged? I don't want to be charged for a defective phone. And what will I use for a phone in the mean time? How long does a repair usually take? Is my phone still gonna be ip68 certified after they open the phone? They won't factory reset my phone will they? I don't want to lose everything I have on the phone from a factory reset. At least if they gave me a new phone I can smart switch.
No charge of course if camera is faulty as result of manufacturing defect, then at a guess at least a week possibly longer before returning; another guess that the ip68 could be negatively affected; doubt it requires factory reset but having backup always recommended; not impossible but unlikely a new phone would be sent. That said, if you can bear the camera being the way it is then all is well.
Send it to Samsung directly for repair or stop by at one of their youbreakifix affiliated repair centers .
Sent from my SM-N960U1 using Tapatalk
My Note 9 did the exact same thing. Sent to Samsung last Monday and they replaced the camera. It is replaced under warranty. Just make sure you have a backup phone because they are slow and offer no other option to prevent you from being phone-less.
Thanks everyone. I see they have a repair center here in Manhattan, I'll bring it there.
If you have a UBreakIFix store near you, go there! They use the same equipment as Samsung, have Samsung OEM parts, and it will still be IP68 when they repair it. Depending on the issue, it usually only takes them an hour or so. And since they are a Samsung official partner, it won't affect your warranty. My local store here is AWESOME. They fixed my son's Pixel XL for free since they are a Google partner as well. Highly, highly recommend.
i have the same exact problem and as i typed i just came from ubreakifix to pick up my phone and they assured me that ip68 still retain but i still have a very little doubt. but yes they got it fixrd really good.
oldmoney said:
i have the same exact problem and as i typed i just came from ubreakifix to pick up my phone and they assured me that ip68 still retain but i still have a very little doubt. but yes they got it fixrd really good.
Click to expand...
Click to collapse
Why do you doubt it retained it's IP68 rating?
Hi, after the March update, I found my Galaxy Note 9 screen turned yellow..
I turned off the screen, unlocked the screen and the screen back to normal..but the yellow screen will reappear...
Some people say it's a hardware problem and replace their LCD, but some people assume that Samsung technicians don't want to get dizzy and just say "you have to replace the LCD"
There is someone who brought this to the Samsung center, the technician just looked without checking further and said "the LCD has been broken" and he fixed it via safe mode (IDK the detail)
And some people solve this problem with FW flash via Odin..
I'm curious, do custom ROM users experience yellow screen too? is this really a hardware problem?
Thanks, and sorry for bad English
madthinker said:
Hi, after the March update, I found my Galaxy Note 9 screen turned yellow..
I turned off the screen, unlocked the screen and the screen back to normal..but the yellow screen will reappear...
Some people say it's a hardware problem and replace their LCD, but some people assume that Samsung technicians don't want to get dizzy and just say "you have to replace the LCD"
There is someone who brought this to the Samsung center, the technician just looked without checking further and said "the LCD has been broken" and he fixed it via safe mode (IDK the detail)
And some people solve this problem with FW flash via Odin..
I'm curious, do custom ROM users experience yellow screen too? is this really a hardware problem?
Thanks, and sorry for bad English
Click to expand...
Click to collapse
Already discussed but i don't know the details.
https://forum.xda-developers.com/galaxy-note-9/help/samsung-note-9-display-discoloration-t4083389
Using custom rom no issue with mar update but now using may base.
Rosli59564 said:
Already discussed but i don't know the details.
https://forum.xda-developers.com/galaxy-note-9/help/samsung-note-9-display-discoloration-t4083389
Using custom rom no issue with mar update but now using may base.
Click to expand...
Click to collapse
have we made a petition?
Because it's not only Galaxy Note 9, but also Note 8, S7, S9..
Do all Samsung flagship problems with hardware?
But my friend's Galaxy Note FE and Note 8 with OneUI ver 1 is fine
madthinker said:
have we made a petition?
Because it's not only Galaxy Note 9, but also Note 8, S7, S9..
Do all Samsung flagship problems with hardware?
But my friend's Galaxy Note FE and Note 8 with OneUI ver 1 is fine
Click to expand...
Click to collapse
Those affected should. Samsung is greedy to force for hardware replacement instead of fixing their software. Samsung hardwares are expensive. In my country screen replacement for note 9 is about half of the second hand value of this phone.
Have you tried wiping the Cache Partition in Recovery Mode?
Rosli59564 said:
Those affected should. Samsung is greedy to force for hardware replacement instead of fixing their software. Samsung hardwares are expensive. In my country screen replacement for note 9 is about half of the second hand value of this phone.
Click to expand...
Click to collapse
Yeah, and my device has no warranty at this time
iceepyon said:
Have you tried wiping the Cache Partition in Recovery Mode?
Click to expand...
Click to collapse
Not yet, because I have read someone who did it but it still has no effect.
Note 9 yellowish scree
hi I've faced the yellowish screen problem recently. My phone is 1 year and 7 months old. I visited samsung service center in my city in India. 1st they told me it was your fault that because of your mishandling this has happened and some brainless person told me to go for replacement which cost around 21000 rs(300$) in India. But then i asked them to find any dent, crack or even a scratch on body or glass if its mishandling. Then i showed them this article. https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
Manager head technician accepted the fact that this wasn't my fault any kept phone with him. After 20-25 days now i have my phone with screen replaced without giving a single penny. Samsung is such greedy company that pushes such faulty updates and loot consumers like they haven't looted us enough with such heavy priced phones.
gunjanadhvaryu said:
hi I've faced the yellowish screen problem recently. My phone is 1 year and 7 months old. I visited samsung service center in my city in India. 1st they told me it was your fault that because of your mishandling this has happened and some brainless person told me to go for replacement which cost around 21000 rs(300$) in India. But then i asked them to find any dent, crack or even a scratch on body or glass if its mishandling. Then i showed them this article. https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
Manager head technician accepted the fact that this wasn't my fault any kept phone with him. After 20-25 days now i have my phone with screen replaced without giving a single penny. Samsung is such greedy company that pushes such faulty updates and loot consumers like they haven't looted us enough with such heavy priced phones.
Click to expand...
Click to collapse
Which city ?.
Because in Bangalore they kept for my phone for a week and returned it without doing anything.
Same issue not a single scratch, dent or bump. Mint phone. But Audio Dead.
They told me to my face and in writing that no Note 9 users have reported any problems after the update.
I told them to visit XDA and their own company community pages but they ignored me.
They demanded that the only way they would help is if I paid 26500 to replace the board. ANd even that would take weeks. Due to present situation.
Another guy in another city was quoted 18K for his Note 9 main board. So it seems they can charge what they want.
There is no fixed rate. They cant even match the rates on their own web site.
Lets just say you got very lucky or you have good contacts.
RonChinoy said:
Which city ?.
Because in Bangalore they kept for my phone for a week and returned it without doing anything.
Same issue not a single scratch, dent or bump. Mint phone. But Audio Dead.
They told me to my face and in writing that no Note 9 users have reported any problems after the update.
I told them to visit XDA and their own company community pages but they ignored me.
They demanded that the only way they would help is if I paid 26500 to replace the board. ANd even that would take weeks. Due to present situation.
Another guy in another city was quoted 18K for his Note 9 main board. So it seems they can charge what they want.
There is no fixed rate. They cant even match the rates on their own web site.
Lets just say you got very lucky or you have good contacts.
Click to expand...
Click to collapse
I am in Surat. I didn't have any contacts in Samsung service center. I went there and requested to look upon my problem. 1st the illiterate girl at the desk ignored me but when the manager/chief engineer came to know about the problem he peacefully heard me. I used my "Being A Doctor trump card" to further make him believe that i was no joking and lying. And ultimately I was lucky. Though i was very much prepared to go in consumer court if that failed.
They just returned my phone and told me to come back when I was willing to pay 26500 for a new board.
I have started a new Face Book Page Called Samsung India worst company.
Come join it
Hi bro .
I seen some clue regards this issues .
If we play hdr video . Screen turn normal like before
So I think some issues in hdr setting in March update
Try this hdr video u can see real screen comes
jagdishchennai said:
Hi bro .
I seen some clue regards this issues .
If we play hdr video . Screen turn normal like before
So I think some issues in hdr setting in March update
Try this hdr video u can see real screen comes
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Click to collapse
did not work! can you give more information !?
Looks weird but its working for me, tap to switch on always on display then open the phone with fingerprint or other methods, screen becomes normal !!
So I opted to fix my own phone.
WHat I found was that the over heating had cause some microscopic balls of lead to have melted during the over heating and these were all over the main board. I suspect some got under the Amplifer 98512 IC. So I purchased the part form china for 2$. Purchased a microscope and fix it myself.
I also cleaned the main board in ultrasonic machine to make sure all the small balls were dislodged. Its been over a week and my phone is working fine.
I suspect if you try all the software options and nothing works. Open the back cover and look for these tiny balls. If you see them clean the board and put it back it may start working. If it has shorted something off course you will see the damage. May times just a clean and re-seating the flex cable solves the problem.
I wonder if Samsung return your old board if they charge you for a new one.
Hey, download this app PWMfree by going to this link https://forum.xda-developers.com/showpost.php?p=78953726&postcount=48 this will resolve your problem. Once downloaded scroll down then allow access, that's it. I hope this help.
Hi , i also have a screen problem with my Galaxy Note 9 Edge but i don't know if it is the same as the above problems. The problem started when i turned on the "always display on" option and set the clock to orange. I don't know if this is a coincidence but as soon as i turned that option 2/3s of my screen turned to orange as seen on the attached picture. I tried reverting the options but with no luck. Anyone have any idea what's going on? Did i messed some some settings? I have the latest update installed.
Finally yellow screen fixed in 13 July 2021 update
From what I have heard if you use the gesture navigations instead of the on-screen button navigation method. You should not experience the green screen issue.
madthinker said:
Hi, after the March update, I found my Galaxy Note 9 screen turned yellow..
I turned off the screen, unlocked the screen and the screen back to normal..but the yellow screen will reappear...
Some people say it's a hardware problem and replace their LCD, but some people assume that Samsung technicians don't want to get dizzy and just say "you have to replace the LCD"
There is someone who brought this to the Samsung center, the technician just looked without checking further and said "the LCD has been broken" and he fixed it via safe mode (IDK the detail)
And some people solve this problem with FW flash via Odin..
I'm curious, do custom ROM users experience yellow screen too? is this really a hardware problem?
Thanks, and sorry for bad English
Click to expand...
Click to collapse
If it's an LCD display they don't just turn yellow.
Flash it back to the firmware it was running on.
Rule #1 if the phone is running fast and stable, leave it be.