Honor Play Bluetooth Call problem - Honor Play Questions & Answers

I have an issue with my honor play
i connect my Bluetooth headphone and i worked fine with media but on calling become not working
i tried many Bluetooth headphones and they all have the same problem and also i tried all those Bluetooth headphones with other phones and works fine
also i tried to unpair them and pair again and the problem still present and tried to reset my phone to factory settings and still no improvement
any one please know a solution for this issue, thanks

memogyn22 said:
I have an issue with my honor play
i connect my Bluetooth headphone and i worked fine with media but on calling become not working
i tried many Bluetooth headphones and they all have the same problem and also i tried all those Bluetooth headphones with other phones and works fine
also i tried to unpair them and pair again and the problem still present and tried to reset my phone to factory settings and still no improvement
any one please know a solution for this issue, thanks
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How did you fix this issue

Related

[Q] Headphones not working...

All was working fine this morning then in the afternoon plugged in my headphones (I have the Sony Noise Cancelling headphones made to work with the Z3) and they were not recognized.
Got home, plugged in another pair and not working.
Tried the earbuds that came with the phone and also not working.
Did some research, cleared cache and data of Smart Connect app but no change.
Did a factory reset, still not working.
Updated Smart Connect and got headphone sound but it was VERY quiet. The phone was picking up the headphones as a headset.
Finally, downloaded the third part app Soundabout and I can connect my regular (non-noise cancelling) headphones if I let that program override the phone settings.
So, seems this is not a hardware issue but a software issue? Can't seem to find any info about this anywhere else besides a couple of forums on the sonymobile site, but doesn't offer a fix that is working for me.
Advice or tips?
got worse...
And now the headphones are VERY quiet even when using the Soundabout app...
Wretchard said:
All was working fine this morning then in the afternoon plugged in my headphones (I have the Sony Noise Cancelling headphones made to work with the Z3) and they were not recognized.
Got home, plugged in another pair and not working.
Tried the earbuds that came with the phone and also not working.
Did some research, cleared cache and data of Smart Connect app but no change.
Did a factory reset, still not working.
Updated Smart Connect and got headphone sound but it was VERY quiet. The phone was picking up the headphones as a headset.
Finally, downloaded the third part app Soundabout and I can connect my regular (non-noise cancelling) headphones if I let that program override the phone settings.
So, seems this is not a hardware issue but a software issue? Can't seem to find any info about this anywhere else besides a couple of forums on the sonymobile site, but doesn't offer a fix that is working for me.
Advice or tips?
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Click to collapse

Bluetooth Headset Not Working

Hi Team,
I installed the ROM update to B853 on my P7 and my Jabra stealth stopped working. It is connecting OK but I cannot hear the caller. I have tested the device with other phones and it is working OK. The Jabra stealth was working when I was on B830. Has anyone experienced this. How can I resolve the issue?
Thanks,
Kabuti
Kabuti said:
Hi Team,
I installed the ROM update to B853 on my P7 and my Jabra stealth stopped working. It is connecting OK but I cannot hear the caller. I have tested the device with other phones and it is working OK. The Jabra stealth was working when I was on B830. Has anyone experienced this. How can I resolve the issue?
Thanks,
Kabuti
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Hi! Have you tried to use another bluetooth headset in your phone?
Reyse said:
Hi! Have you tried to use another Bluetooth headset in your phone?
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I Tested another Bluetooth headset and the result is the same. The caller can hear me but I cannot hear the caller. This is pointing to the B853 update. Assistenace will be appreciated.
Thanks,
Kabuti
I've the same problem with the car's bluetooth.
I have same problem past year from the beginning I have P7. Actually this is first time I came across same problem through internet.
Not exactly sure what version was phone originally since that still same with B609 and now B852. I was hoping to improve through updates but with no change. Since this thread I was getting to conclude that this is mechanical problem of my device (girlfriend has P7 from another distribution with no problem).
Testing let me know that it is only related to hearing caller. Streaming audio and others sound related bluetooth services works fine. Met this with various headsets headphones and cars. Still same at one time of ten works fine than nothing with no clue on repetition or pattern.
If we can gather more details may be this worth while to post to Huawei
Any solutions for this problem until now?
I have the same bluetooth issue on Huawei P7 (B852). The issue first appeared with upgrading to Lollipop. Before everything was fine.
Now - as CADAC described above - bluetooth connection seems fine: audio streaming, sync with fitness tracker - everything is ok.
But regarding phone calls I can't here the caller, I even can't here it ringing if I call somebody.
After factory reset / wipe data it first seemed ok, but after a second phone call the problem was there again. I've tested on my car (Mercedes A-Class, Audio 20 System of September 2015) and also with a regular bluetooth headset.
Yesterday I've installed the app "Bluetooth Auto Connect" --> https://play.google.com/store/apps/details?id=org.myklos.btautoconnect&hl=de
Just a little configuration inside the app.
It is currently working!!!! Until now ... Let's see for how long.
Anyone else with this bluetooth audio issue who can share experiences???
UPDATE: The no-audio-issue is back again. Bluetooth Auto Connect doesn't resolve the issue!
Fix Bluetooth Audio - For Calling or Answering Via HandsFree
This is the solution:
https://forum.xda-developers.com/showpost.php?p=71527189&postcount=4
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Google Now is not the problem as I do not have it installed and still cannot call or answer hands free on the P7. Blue Tooth Auto Connect doesn't solve it either.
Julian

Serious problems with bluetooth

Hi,
I hope to get here some suggestions....
I change from a SONY XPERIA XZ Premium to Huawei P30 Pro. With my SONY device I have never a problem with my Fossil Smartwatch and BT-Headset.
Now, with the Huawei my smartwatch is not able to connect the phone. Only once I got a connection, after I make a factory reset of the smartwatch. After going in flight-mode an reenable the connection, the phone see my smartwatch, but does not connect to it.
Does anyone have an idea what's going wrong?
Is there a serious support-page from Huawei to get a real support?
Thank you
In all honesty I've had three Huawei/Honor phones and they all have had issues with connecting to my Fitbit. It's very intermittent sometimes takes a while to connect. Some days it doesn't at all.
Sent from my VOG-L09/Huawei P30 Pro
ephumuris said:
In all honesty I've had three Huawei/Honor phones and they all have had issues with connecting to my Fitbit. It's very intermittent sometimes takes a while to connect. Some days it doesn't at all.
Sent from my VOG-L09/Huawei P30 Pro
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I'm checking and testing some powersave-options - it is very unclear. I think there must be the reason for it. Must make exeptions for wearOS and maybe the problem could be solved.
Never had this "problems".
Never really had any problem with my Mate 9 Pro and so far my P30 Pro works well too. Only tried my car and Bose Quiet Comforts so far thought.
jacobtf said:
Never really had any problem with my Mate 9 Pro and so far my P30 Pro works well too. Only tried my car and Bose Quiet Comforts so far thought.
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You have connected only one device. Smartwatch AND headset/caraudio at the same time is/was the problem.
As I said, I've make some changes in the power-setting regarding the WearOS-app.
Using 3 Garmin Smartwaches/Tracker, a car hands free, bluetooth speakers and headphones without any problem so far.
Also did not had any problems using multiple at the same time of these together
i had problem connecting my P30 Pro to my car, it can identify the device but prompt for password that P30Pro never response!!
Huge problem
connects to a Bluetooth headset but there is so much stutter that's only one problem! The major problem is that it will not make Facebook or Whatsapp calls via Bluetooth and even if I click the Bluetooth icon it switches back to local speaker. I tried everything
Unpair and reconnect
Reset network settings
Clear Bluetooth cache memory and data
Everything!!! Still no solution, I even factory reset the phone and still same problem, I tried 5 different Bluetooth headset also. Please help with any suggestions
tareqyounis said:
connects to a Bluetooth headset but there is so much stutter that's only one problem! The major problem is that it will not make Facebook or Whatsapp calls via Bluetooth and even if I click the Bluetooth icon it switches back to local speaker. I tried everything
Unpair and reconnect
Reset network settings
Clear Bluetooth cache memory and data
Everything!!! Still no solution, I even factory reset the phone and still same problem, I tried 5 different Bluetooth headset also. Please help with any suggestions
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did you looked in the pairing options, whether the device is using phone AND media protocoll? Doesn´t seem like that
Yes I have, YouTube works via the Bluetooth, phone calls work, pretty much everything else does except calls via apps like Whatsapp and Facebook messenger, Skype etc
Did you try changing to 5g wlan instead of the 2,4g I never had that problem in 13 years apple. There also it worked perfect at 2,4ghz.
Dont ask me why that does not work for huawei p30pro. Btw. Samsung s9 also does not do a good job at 2,4.so maybe a android10 thing. Bluetooth also works at 2,4ghz...but how can that work for apple??
Had this Bluetooth issue since day 1.
Using Bluetooth to anything works fine for 20ish mins then stops.
Disabled all battery restrictions like we have to do with the apps to keep them open (in both places) I did a general one, still the same issue.
It's stupidly frustrating and so damn annoying.
I've been gutted about this phone since I got it, sadly stuck in a contract for another 12 months

Bluetooth issues Zui 11

Dear XDA-devs,
I am having issues with the stock version of Zui 11 (made possible by SrCDA)
When i connect Bluetooth headphones or in-ears, audio does not come through, no sound at all (i tried several all have the same issue). YouTube also keeps stuttering after connecting headphones.
Can anybody help?
PS the phone is not rooted
Kind regards
Same thing happen to me, no solution yet?
Sheep888 said:
Dear XDA-devs,
I am having issues with the stock version of Zui 11 (made possible by SrCDA)
When i connect Bluetooth headphones or in-ears, audio does not come through, no sound at all (i tried several all have the same issue). YouTube also keeps stuttering after connecting headphones.
Can anybody help?
PS the phone is not rooted
Kind regards
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Did you try this https://forum.xda-developers.com/pr...de-fix-bluetooth-audio-a2dp-aptx-gsi-t3950938 ?
Yes i did. But what finally helped was clearing the cache of the Bluetooth and bluetooth midi system apps. But i am still having issues with the notifications :s
Sheep888 said:
Yes i did. But what finally helped was clearing the cache of the Bluetooth and bluetooth midi system apps. But i am still having issues with the notifications :s
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Which issue?
Good point, i forgot to explain the issue
I eventually received notifications for Whatsapp and Gmail, but the phone would not vibrate or ring. I checked the notification settings for the apps and i checked the settings for ZUI security and the vibration settings but nothing worked. The phone would not vibrate or ring when i received an app or email.
I use Sony WH1000XM3, for bluetooth problem I finally solve it by entering developer option and change the bletooth codec to Qualcomm aptX HD
Bluetooth issue is fix on latest ZUI 11 update to Android 10

Bluetooth microphone stopped working for everything except phone calls

Hi,
Since a few weeks I have a very annoying issue with my Note 9. The phone stopped using the microphone of a bluetooth device for all apps. It still uses the mic of BT for phone calls...
I have tested it with the following apps: Zoom , Teams, Skype and Whatsapp (voice). And also for recording video and the Samsung voicerecorder.
All of these apps worked perfect until a few weeks ago.
I have tested to following devices: my Sony MX1000 headphone, an old Jabra earset, a new JBL in-ear set and also my bluetooth carkit in the car.
All of these devices still work perfect with the phone of my wife.
And all of these devices use their microphones making phone calls.
Around the time it stopped working I started to use a Huawei GT2. So I installed their Health app. On the same day I recieved my JBL earphones. Not sure if that has anything to do with this issue.
I have done a factory reset twice. No luck...
The helpdesk of Samsung can't help. They advise to do a reset... Again...
It drives me totally crazy!
Is their anyone that can provide me some help?
Kind regards,
Peter
PS. I heard that Android 11 has a microphone switcher... Unfortunately the Note9 will never receive this version of Android.
same issue with my mi 10t pro,i think there is also some issue with your phone's mic

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