https://imgur.com/a/EYhSX0V
I have this line in my screen, I try to update and restart the phone and nothing work...
This line can dissappear for a few seconds but appears again, I call Huawei and they will repair the phone, but... anyone with the same problem?
(Sorry English, I'm Spanish)
Regards.
The line isn't clear at least when looking at your pic on my tablet. You might want to post a shot against a dark background so it's easier to see.
If it's a vertical line from top to bottom that is always in exactly the same place I have seen that type of thing when a phone was repaired but the display wasn't reattached to the motherboard properly.
jhs39 said:
The line isn't clear at least when looking at your pic on my tablet. You might want to post a shot against a dark background so it's easier to see.
If it's a vertical line from top to bottom that is always in exactly the same place I have seen that type of thing when a phone was repaired but the display wasn't reattached to the motherboard properly.
Click to expand...
Click to collapse
This line always see in the same place.
If I use a dark background this not show, because AMOLED system don't turn on pixels.
This show in vivid colors, I can't shot better photo because this is very difficult.
Sorry.
tatin1998 said:
This line always see in the same place.
If I use a dark background this not show, because AMOLED system don't turn on pixels.
This show in vivid colors, I can't shot better photo because this is very difficult.
Sorry.
Click to expand...
Click to collapse
I think only a black background doesn't turn on pixels--dark backgrounds still emit light. In any case that sounds like a defect but I haven't read about others having that issue. I did read that Huawei swapped out the displays on some phones returned with LG displays and put in BOE displays. If there's any chance you have a refurb instead of a brand new phone that would make the problem you are describing a lot more likely. You could try doing a factory reset but it probably won't help. If you have a warranty you should return your phone or get it serviced.
tatin1998 said:
This line always see in the same place.
If I use a dark background this not show, because AMOLED system don't turn on pixels.
This show in vivid colors, I can't shot better photo because this is very difficult.
Sorry.
Click to expand...
Click to collapse
Is it green line on the right edge of the phone on light and white backgrounds?
jhs39 said:
I think only a black background doesn't turn on pixels--dark backgrounds still emit light. In any case that sounds like a defect but I haven't read about others having that issue. I did read that Huawei swapped out the displays on some phones returned with LG displays and put in BOE displays. If there's any chance you have a refurb instead of a brand new phone that would make the problem you are describing a lot more likely. You could try doing a factory reset but it probably won't help. If you have a warranty you should return your phone or get it serviced.
Click to expand...
Click to collapse
This is not a software problem, it is a hardware problem.
I asked to my friends, and they tell me that curved screens have this problems.
I called Huawei and they will go to send me a new device.
Mosman12 said:
Is it green line on the right edge of the phone on light and white backgrounds?
Click to expand...
Click to collapse
It's not green gate problem, this is other problem.
I can't test more because I sended the mobile to Huawei Care.
tatin1998 said:
This is not a software problem, it is a hardware problem.
I asked to my friends, and they tell me that curved screens have this problems.
I called Huawei and they will go to send me a new device.
Click to expand...
Click to collapse
Are you talking about folded amoled displays because slightly curved displays have been around for years and I never heard of what you described being a common problem.
In any case at least you're getting it resolved.
jhs39 said:
Are you talking about folded amoled displays because slightly curved displays have been around for years and I never heard of what you described being a common problem.
In any case at least you're getting it resolved.
Click to expand...
Click to collapse
A friend told me that in your samsung galaxy S7 (folded amoled display) haved the same issue, but he didn't have a warranty, as I do ...
Huawei confirmed me that they will send me a new phone.
Related
in the middle of the screen i have a very annoying one (blue) bad pixel
i can see it only with a black background
i rty to fix it according to the following instruction....with no success
http://www.wikihow.com/Fix-a-Stuck-P...an-LCD-Monitor
the bad pixel color is blue and can be shown only on a black background
can someone recommend a different action ???
or maybe a software that can help with this issue ???
thanks
ori
ori_lavee said:
in the middle of the screen i have a very annoying one (blue) bad pixel
i can see it only with a black background
i rty to fix it according to the following instruction....with no success
http://www.wikihow.com/Fix-a-Stuck-P...an-LCD-Monitor
the bad pixel color is blue and can be shown only on a black background
can someone recommend a different action ???
or maybe a software that can help with this issue ???
thanks
ori
Click to expand...
Click to collapse
I have the same thing and tried the different methods (including playing a video that is supposed to help) but nothing worked. Mine is in the corner so I have learned to live with it but it sounds like you might need to get the unit swapped out. Will be interested to hear if HTC obliges.
matt sb said:
Mine is in the corner so I have learned to live with it but it sounds like you might need to get the unit swapped out. Will be interested to hear if HTC obliges.
Click to expand...
Click to collapse
yeah, my single pixel shows light blue down on the lefthand corner as well. it doesn't bother me in the least.
I got my screen repaired UNDER WARRANTY! You should at least try it.
I heard awful stories how HTC refused to swap devices/screens under warranty, because of dead/stuck pixels, if there isn't like 4-6 there.
But still, at least I got my Kaiser repaired under warranty, just by calling HTC official support. Got a statement there that my provider should fix it, then took down the reference number from HTC case and called my provider, and they agreed to swap it! (gave the reference number, and told that the screen is supposed to be swapped!) I am so happy right now! *Knocking the wood*. Hope I'll really get it back after 2 weeks with no stuck pixels on it anymore.
Of course I needed to tell them at HTC that I think itäs totally unacceptable to have 1 stuck pixel on the screen. As in comparison to 19 inches screen that equals to 15 stuck pixels! Don't know if that affected the decision, or maybe the customer support technician was one of the nice kind.
I had a blue dot on left corner also, i could see only on black screen ! so ... Accidentally i found a solucion... note: in my case works ! with my finger, i just press a little bit hard on the right down corner, and the blue dot Disappeared... but when i press hard on the corner with blue dot, it came back... so, I presume that is a bad connect in same way... i order a new screen anyway, but still use the old one Without blue dot .
p.s sorry my
i have a white dot in my splash screen
and i adore it!!!!
Hey guys, have a look at these stuck pixels. The occur only on a special grey tone but they happen... Especially on the flashlight app or the topbar of the (old) playstore... I made some pictures of it.
The funny or strange about them are that they dont appear on various pixel tester apps. That means: On a clear Black, White, Red, Green, Blue, Yellow, Cyan OR Magenta colored screen they are not visible. Just only on some special grey mixture which i couldnt clearly reproduce because the screenshots the htc make are very low quality.
If you look closely, especially the foto of the playstore. the stuck pixels are only in special rows
Here you go:
https://www.dropbox.com/sh/2grh2gjwvud0sli/P_0O7jhs1J
what do you think about that? fixable or not?
The SN begins with HT343
I would do a factory reset and if that does not help ask for an exchange.
Factory Rest didnt help and i made one earlier this morning. I'll change it. I dont know what it is and it seems that this kinda problem never occured anywhere so the safest way is to send it back and get a new one
if it was a computer i would say the problem is at the hardware on graphics chipset. in this case looks like hardware fault too but hope you can handle it with software.
Kukubski said:
I would do a factory reset and if that does not help ask for an exchange.
Click to expand...
Click to collapse
fethi2 said:
if it was a computer i would say the problem is at the hardware on graphics chipset. in this case looks like hardware fault too but hope you can handle it with software.
Click to expand...
Click to collapse
I send it back one hour ago. If it makes things like that after a day, what will it do after a year?
Hi
I am using HTC One M7 from last 6 months. I bought it new and never had any issue so far.
i tried to draw something but i am unable to draw horizontal lines in the RED MARKED AREA of the screen. I can draw vertical lines easily. I even tried it in other app but i am unable to use this touch screen area for horizontal lines. Sometimes i face touch issues at this marked place in different apps. Please tell me any solution.
A glass protector is applied on screen and its very neat.and I have done factory reset as well.
thanks.
idhabib said:
Hi
I am using HTC One M7 from last 6 months. I bought it new and never had any issue so far.
i tried to draw something but i am unable to draw horizontal lines in the RED MARKED AREA of the screen. I can draw vertical lines easily. I even tried it in other app but i am unable to use this touch screen area for horizontal lines. Sometimes i face touch issues at this marked place in different apps. Please tell me any solution.
A glass protector is applied on screen and its very neat.and I have done factory reset as well.
thanks.
Click to expand...
Click to collapse
looks like a faulty digityzer, you'll need to replace it
alray said:
looks like a faulty digityzer, you'll need to replace it
Click to expand...
Click to collapse
What do you say about it?
https://www.youtube.com/watch?v=VERfODYHX3g
idhabib said:
What do you say about it?
https://www.youtube.com/watch?v=VERfODYHX3g
Click to expand...
Click to collapse
I say lol
Even if its real, its not a permanent fix, only replacing the digityzer is. Its not something really rare.
Hello Guys !
I have a big massive Problem with my Note 8 SM-N950F.
I was watching Youtube and my Phone has worked fine no Problem no Green Screen till suddendly my Screen went full Green Flickering mode and I dont know what the Reason is. I restarted the Phone and it worked again no problem for 30min then it went back to Green flickering screen.
I have try : Restore the Phone as New completly Wipe out / Result = Negative
Installed a Custom Rom / Result = Negative
I did not dropped the Phone nor does it has a Water Damage.
The Green Flickering screen only comes when Im in the System but while I am on TWRP it never shows up so I think it has something to do with the system and not Hardware.
Problem still there still need a Help
LuxyFlex said:
Problem still there still need a Help
Click to expand...
Click to collapse
A full wipe and flashing the latest official firmware usually solves non-hardware issues. If you tried that and the issue is still there, then it sounds like a hardware issue that would need repair (hopefully within warranty).
sefrcoko said:
A full wipe and flashing the latest official firmware usually solves non-hardware issues. If you tried that and the issue is still there, then it sounds like a hardware issue that would need repair (hopefully within warranty).
Click to expand...
Click to collapse
But how can it be a Hardware problem, i didnt drop nor does it have any Damage and if im on TMRW or Download mode i dont see the green flickering only after I boot
LuxyFlex said:
But how can it be a Hardware problem, i didnt drop nor does it have any Damage and if im on TMRW or Download mode i dont see the green flickering only after I boot
Click to expand...
Click to collapse
Motherboards can be faulty, etc. It doesn't have to be caused by the user. If you flash stock with full wipe and the issue persists then the only remaining variable is hardware. Either that or maybe you didn't do the full wipe when flashing latest firmware. Not sure what else to suggest beyond those two possibilities. Hope you get it working.
I had this also on my N950F. It happened very suddenly while I was using it:-
* Greenish tint
* Reduced brightness capability
* Flickering
* ~half-inch border of more intense tinting on all four sides
Cut a long story short - couldn't fix it with a complete factory reset.
Today, the problem has suddenly disappeared and the screen is perfect after four days with this issue. Just out of the blue - screen back to normal.
I'm guessing it was either a dodgy board connection which righted itself, or a temporary light sensor issue.
it is a hardware fault relating to the lcd. this is usually seen when the phone has been dropped. and is a broken lcd. i know its stated it wasnt dropped but that is the issue
galaxys2Tav said:
it is a hardware fault relating to the lcd. this is usually seen when the phone has been dropped. and is a broken lcd. i know its stated it wasnt dropped but that is the issue
Click to expand...
Click to collapse
Utter nonsense. It hasn't been dropped and it doesn't have an LCD screen. Know-it-alls spoil it for others by making unfounded comments.
aZooZa said:
Utter nonsense. It hasn't been dropped and it doesn't have an LCD screen. Know-it-alls spoil it for others by making unfounded comments.
Click to expand...
Click to collapse
unfortunatly i missed judged and put lcd as infact its an O-LED screen! my bad, and as i fix samsung screens on a daily basis weather they would be LCD or O-LED screens this is infact the fault. never sujested you had dropped it im saying that this is the probblem with it weather it has been dropped or become faulty. know-it-all spoil sports are here to help on xda and unfortunatly its not the right answer you are looking for but i posted the right answer to the question that was asked in the Q&A section. just thought i would help out but, but hey
Thread cleaned
Please keep it on topic
FSadino
galaxys2Tav said:
unfortunatly i missed judged and put lcd as infact its an O-LED screen! my bad, and as i fix samsung screens on a daily basis weather they would be LCD or O-LED screens this is infact the fault. never sujested you had dropped it im saying that this is the probblem with it weather it has been dropped or become faulty. know-it-all spoil sports are here to help on xda and unfortunatly its not the right answer you are looking for but i posted the right answer to the question that was asked in the Q&A section. just thought i would help out but, but hey
Click to expand...
Click to collapse
Yes, that's it, if not droped, then a faulty screen, just like that, many people wish that all problems can be fixed by some trick, clever app or hidden setting, but, in true, a very little number of troubles are fixed this way, so my advice would be to take the device to an authorized samsung service center
aZooZa said:
Utter nonsense. It hasn't been dropped and it doesn't have an LCD screen. Know-it-alls spoil it for others by making unfounded comments.
Click to expand...
Click to collapse
Be nice to people trying to help you.
There is two causes to this. Software or hardware. Next time it happens try screen capture. If appears on screen shot it's software buggy. Although highly unlikely but if it does usually a reboot or factory reset solves it.
Other more likely scenario is hardware. If you used a crt tv you'll know as its the same symtom of failing picture tube.
And it's definitely not connector issue.
Sent from my SM-N950F using Tapatalk
*****Please help******
Hello every one, 2 days before i noticed a line on my m31s. I have done nothing in my phone not even charging. Just i wake up at morning i see lines through my display. Actually the out side of the screen not even had a scratch. Some thing happened on the inside of my screen and i dont know why.And today the lines had developed into pink and black colours on bottom of display. It is manufacturing defect. Phone is only 25 days old. What can i do. If i go to service centre will they replace my phone? What will be the reason for this and what parts of phone needs to be replaced for this. Please help.....
kirans7 said:
*****Please help******
Hello every one, 2 days before i noticed a line on my m31s. I have done nothing in my phone not even charging. Just i wake up at morning i see lines through my display. Actually the out side of the screen not even had a scratch. Some thing happened on the inside of my screen and i dont know why.And today the lines had developed into pink and black colours on bottom of display. It is manufacturing defect. Phone is only 25 days old. What can i do. If i go to service centre will they replace my phone? What will be the reason for this and what parts of phone needs to be replaced for this. Please help.....
Click to expand...
Click to collapse
https://postimg.cc/gallery/SyXbYwY
Hey man whether u solved your problem or not (For me also the problem occurred in galaxy m31 i given my mobile to service center they tell me to wait for some days)
Hello, Did you solve the problem, if yes how, if no why ?
kirans7 said:
*****Please help******
Hello every one, 2 days before i noticed a line on my m31s. I have done nothing in my phone not even charging. Just i wake up at morning i see lines through my display. Actually the out side of the screen not even had a scratch. Some thing happened on the inside of my screen and i dont know why.And today the lines had developed into pink and black colours on bottom of display. It is manufacturing defect. Phone is only 25 days old. What can i do. If i go to service centre will they replace my phone? What will be the reason for this and what parts of phone needs to be replaced for this. Please help.....
Click to expand...
Click to collapse