Stuck Pixels everywhere - But only on a special grey tone :( - One (M7) Q&A, Help & Troubleshooting

Hey guys, have a look at these stuck pixels. The occur only on a special grey tone but they happen... Especially on the flashlight app or the topbar of the (old) playstore... I made some pictures of it.
The funny or strange about them are that they dont appear on various pixel tester apps. That means: On a clear Black, White, Red, Green, Blue, Yellow, Cyan OR Magenta colored screen they are not visible. Just only on some special grey mixture which i couldnt clearly reproduce because the screenshots the htc make are very low quality.
If you look closely, especially the foto of the playstore. the stuck pixels are only in special rows
Here you go:
https://www.dropbox.com/sh/2grh2gjwvud0sli/P_0O7jhs1J
what do you think about that? fixable or not?
The SN begins with HT343

I would do a factory reset and if that does not help ask for an exchange.

Factory Rest didnt help and i made one earlier this morning. I'll change it. I dont know what it is and it seems that this kinda problem never occured anywhere so the safest way is to send it back and get a new one

if it was a computer i would say the problem is at the hardware on graphics chipset. in this case looks like hardware fault too but hope you can handle it with software.

Kukubski said:
I would do a factory reset and if that does not help ask for an exchange.
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Click to collapse
fethi2 said:
if it was a computer i would say the problem is at the hardware on graphics chipset. in this case looks like hardware fault too but hope you can handle it with software.
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Click to collapse
I send it back one hour ago. If it makes things like that after a day, what will it do after a year?

Related

bad pixel repairing

in the middle of the screen i have a very annoying one (blue) bad pixel
i can see it only with a black background
i rty to fix it according to the following instruction....with no success
http://www.wikihow.com/Fix-a-Stuck-P...an-LCD-Monitor
the bad pixel color is blue and can be shown only on a black background
can someone recommend a different action ???
or maybe a software that can help with this issue ???
thanks
ori
ori_lavee said:
in the middle of the screen i have a very annoying one (blue) bad pixel
i can see it only with a black background
i rty to fix it according to the following instruction....with no success
http://www.wikihow.com/Fix-a-Stuck-P...an-LCD-Monitor
the bad pixel color is blue and can be shown only on a black background
can someone recommend a different action ???
or maybe a software that can help with this issue ???
thanks
ori
Click to expand...
Click to collapse
I have the same thing and tried the different methods (including playing a video that is supposed to help) but nothing worked. Mine is in the corner so I have learned to live with it but it sounds like you might need to get the unit swapped out. Will be interested to hear if HTC obliges.
matt sb said:
Mine is in the corner so I have learned to live with it but it sounds like you might need to get the unit swapped out. Will be interested to hear if HTC obliges.
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Click to collapse
yeah, my single pixel shows light blue down on the lefthand corner as well. it doesn't bother me in the least.
I got my screen repaired UNDER WARRANTY! You should at least try it.
I heard awful stories how HTC refused to swap devices/screens under warranty, because of dead/stuck pixels, if there isn't like 4-6 there.
But still, at least I got my Kaiser repaired under warranty, just by calling HTC official support. Got a statement there that my provider should fix it, then took down the reference number from HTC case and called my provider, and they agreed to swap it! (gave the reference number, and told that the screen is supposed to be swapped!) I am so happy right now! *Knocking the wood*. Hope I'll really get it back after 2 weeks with no stuck pixels on it anymore.
Of course I needed to tell them at HTC that I think itäs totally unacceptable to have 1 stuck pixel on the screen. As in comparison to 19 inches screen that equals to 15 stuck pixels! Don't know if that affected the decision, or maybe the customer support technician was one of the nice kind.
I had a blue dot on left corner also, i could see only on black screen ! so ... Accidentally i found a solucion... note: in my case works ! with my finger, i just press a little bit hard on the right down corner, and the blue dot Disappeared... but when i press hard on the corner with blue dot, it came back... so, I presume that is a bad connect in same way... i order a new screen anyway, but still use the old one Without blue dot .
p.s sorry my
i have a white dot in my splash screen
and i adore it!!!!

broken display?

I purchased the TyTN-II two days ago, and all went well until this evening. I installed from the CDs, and it started to misbehave; the text became unreadable, and the colours would change by themselves, turning the interface into red with stripes of green, and then more in blue. I begin to suspect the problem originated from Microsoft MediaPlayer11, which might have tampered with the video driver. I tried a hard reset, but had no luck with it. Could you please share your view on this? What you suggest to try before demanding a new one from the reseller?
Bob

Problem with HTC Kaiser...Quite weird...

Hello everyone!I flashed TCP Elite V1 three days ago...Everything perfect the ROM worked like a charm...I also installed djkoa 3g dialer v2...Everything fine...After a few days i noticed that the pureblack theme which is installed inside the rom and it is fully black was changed....The background was black and now is black and purple!!Well i didn't bother and then i saw on people tab of manila very blur photos and like they were having sepia effect...Still no concern for me...But then i opened today my camera and saw that my camera screen was like using thermal googles!!!Like sepia effect was the default...Well i tried to find out what's going on but no luck...I soft reseted hard reseted even changed 4 roms but the problem still persists...A changed theme and the same issue with camera...Also i noticed in the tri color sreen that the green color is not fully green but has some differences but only in the green line......Any ideas???
Any problems with a specific rom after a flash should be posted in that specific rom thread!!!
sure thing i did that but this is a general problem...Every rom i flash from now on keeps doing this...So any thoughts?
Sounds like a general problem that should be asked about in the general forum for Kaisers, not ROM developement. Not to seem harsh, but non-rom related posts clutter up the ROM forum and make it hard to find the right info.
It sounds like a hardware problem with your screen.
ok then if a mod thinks it's wrong placed please move it...
Zogito said:
sure thing i did that but this is a general problem...Every rom i flash from now on keeps doing this...So any thoughts?
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Click to collapse
Hmmm are all other colors in the ROM look ok? Maybe LCD giving out?
sounds like its an issue with your phone, not the software.
well i think it's the lcd...Because when i try to capture a photo the screen looks like it's sepia effected.Although i took a photo...In my mobile it looked like sepia and couldn't see a thing...When i transfered the photo to my pc the picture was clear....
Zogito said:
well i think it's the lcd...Because when i try to capture a photo the screen looks like it's sepia effected.Although i took a photo...In my mobile it looked like sepia and couldn't see a thing...When i transfered the photo to my pc the picture was clear....
Click to expand...
Click to collapse
that is definitely your LCD then, you can get a new one on ebay. though changing it is not fun
well yes i found an lcd for 25 pounds but now i'm in dilemma i don't know if i should buy it since i don't know if i can't replace it...And since you say it is not fun i am much more discouraged because it will be difficult...
Zogito said:
well yes i found an lcd for 25 pounds but now i'm in dilemma i don't know if i should buy it since i don't know if i can't replace it...And since you say it is not fun i am much more discouraged because it will be difficult...
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Click to collapse
There are guides on how to do it some of them show you strip whole thing but there is also a way to just unscrew the 4 x screws on back of display undo ribon cable carefully attach new and slip screen screen in do up screws "i haven't done it" but read it on XDA will be worth finding guide as has pics
Screen replacement is too bad... find a youtube video and watch that first so you have a good idea.
All you gotta do is remove the back of the panel that holds the screen, no need to take the whole thing apart... 4 screws, 2 top and 2 on the bottom outer edges. You do need to get a Torx head driver in the right size... it can be kinda hard finding them that small, but Sears should have a Craftsman set of micro torx head drivers.
As long as you are methodic and careful with what you do, you will be just fine.
maybe radio?
Zogito said:
Hello everyone!I flashed TCP Elite V1 three days ago...Everything perfect the ROM worked like a charm...I also installed djkoa 3g dialer v2...Everything fine...After a few days i noticed that the pureblack theme which is installed inside the rom and it is fully black was changed....The background was black and now is black and purple!!Well i didn't bother and then i saw on people tab of manila very blur photos and like they were having sepia effect...Still no concern for me...But then i opened today my camera and saw that my camera screen was like using thermal googles!!!Like sepia effect was the default...Well i tried to find out what's going on but no luck...I soft reseted hard reseted even changed 4 roms but the problem still persists...A changed theme and the same issue with camera...Also i noticed in the tri color sreen that the green color is not fully green but has some differences but only in the green line......Any ideas???
Click to expand...
Click to collapse
Tried a different radio version?
changing lcd
please please be EXTRA careful with the flew cable, one in the kaiser got slightly bent and pulled by the slider and now I have a white screen on good days, and very thin earthy-toned vertical rainbow or rain on resets...

Note 8 Screen suddendly turn full flicker green !

Hello Guys !
I have a big massive Problem with my Note 8 SM-N950F.
I was watching Youtube and my Phone has worked fine no Problem no Green Screen till suddendly my Screen went full Green Flickering mode and I dont know what the Reason is. I restarted the Phone and it worked again no problem for 30min then it went back to Green flickering screen.
I have try : Restore the Phone as New completly Wipe out / Result = Negative
Installed a Custom Rom / Result = Negative
I did not dropped the Phone nor does it has a Water Damage.
The Green Flickering screen only comes when Im in the System but while I am on TWRP it never shows up so I think it has something to do with the system and not Hardware.
Problem still there still need a Help
LuxyFlex said:
Problem still there still need a Help
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Click to collapse
A full wipe and flashing the latest official firmware usually solves non-hardware issues. If you tried that and the issue is still there, then it sounds like a hardware issue that would need repair (hopefully within warranty).
sefrcoko said:
A full wipe and flashing the latest official firmware usually solves non-hardware issues. If you tried that and the issue is still there, then it sounds like a hardware issue that would need repair (hopefully within warranty).
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Click to collapse
But how can it be a Hardware problem, i didnt drop nor does it have any Damage and if im on TMRW or Download mode i dont see the green flickering only after I boot
LuxyFlex said:
But how can it be a Hardware problem, i didnt drop nor does it have any Damage and if im on TMRW or Download mode i dont see the green flickering only after I boot
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Click to collapse
Motherboards can be faulty, etc. It doesn't have to be caused by the user. If you flash stock with full wipe and the issue persists then the only remaining variable is hardware. Either that or maybe you didn't do the full wipe when flashing latest firmware. Not sure what else to suggest beyond those two possibilities. Hope you get it working.
I had this also on my N950F. It happened very suddenly while I was using it:-
* Greenish tint
* Reduced brightness capability
* Flickering
* ~half-inch border of more intense tinting on all four sides
Cut a long story short - couldn't fix it with a complete factory reset.
Today, the problem has suddenly disappeared and the screen is perfect after four days with this issue. Just out of the blue - screen back to normal.
I'm guessing it was either a dodgy board connection which righted itself, or a temporary light sensor issue.
it is a hardware fault relating to the lcd. this is usually seen when the phone has been dropped. and is a broken lcd. i know its stated it wasnt dropped but that is the issue
galaxys2Tav said:
it is a hardware fault relating to the lcd. this is usually seen when the phone has been dropped. and is a broken lcd. i know its stated it wasnt dropped but that is the issue
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Click to collapse
Utter nonsense. It hasn't been dropped and it doesn't have an LCD screen. Know-it-alls spoil it for others by making unfounded comments.
aZooZa said:
Utter nonsense. It hasn't been dropped and it doesn't have an LCD screen. Know-it-alls spoil it for others by making unfounded comments.
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Click to collapse
unfortunatly i missed judged and put lcd as infact its an O-LED screen! my bad, and as i fix samsung screens on a daily basis weather they would be LCD or O-LED screens this is infact the fault. never sujested you had dropped it im saying that this is the probblem with it weather it has been dropped or become faulty. know-it-all spoil sports are here to help on xda and unfortunatly its not the right answer you are looking for but i posted the right answer to the question that was asked in the Q&A section. just thought i would help out but, but hey
Thread cleaned
Please keep it on topic
FSadino
galaxys2Tav said:
unfortunatly i missed judged and put lcd as infact its an O-LED screen! my bad, and as i fix samsung screens on a daily basis weather they would be LCD or O-LED screens this is infact the fault. never sujested you had dropped it im saying that this is the probblem with it weather it has been dropped or become faulty. know-it-all spoil sports are here to help on xda and unfortunatly its not the right answer you are looking for but i posted the right answer to the question that was asked in the Q&A section. just thought i would help out but, but hey
Click to expand...
Click to collapse
Yes, that's it, if not droped, then a faulty screen, just like that, many people wish that all problems can be fixed by some trick, clever app or hidden setting, but, in true, a very little number of troubles are fixed this way, so my advice would be to take the device to an authorized samsung service center
aZooZa said:
Utter nonsense. It hasn't been dropped and it doesn't have an LCD screen. Know-it-alls spoil it for others by making unfounded comments.
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Click to collapse
Be nice to people trying to help you.
There is two causes to this. Software or hardware. Next time it happens try screen capture. If appears on screen shot it's software buggy. Although highly unlikely but if it does usually a reboot or factory reset solves it.
Other more likely scenario is hardware. If you used a crt tv you'll know as its the same symtom of failing picture tube.
And it's definitely not connector issue.
Sent from my SM-N950F using Tapatalk

New problem with the screen, horizontal line with bright pixels

https://imgur.com/a/EYhSX0V
I have this line in my screen, I try to update and restart the phone and nothing work...
This line can dissappear for a few seconds but appears again, I call Huawei and they will repair the phone, but... anyone with the same problem?
(Sorry English, I'm Spanish)
Regards.
The line isn't clear at least when looking at your pic on my tablet. You might want to post a shot against a dark background so it's easier to see.
If it's a vertical line from top to bottom that is always in exactly the same place I have seen that type of thing when a phone was repaired but the display wasn't reattached to the motherboard properly.
jhs39 said:
The line isn't clear at least when looking at your pic on my tablet. You might want to post a shot against a dark background so it's easier to see.
If it's a vertical line from top to bottom that is always in exactly the same place I have seen that type of thing when a phone was repaired but the display wasn't reattached to the motherboard properly.
Click to expand...
Click to collapse
This line always see in the same place.
If I use a dark background this not show, because AMOLED system don't turn on pixels.
This show in vivid colors, I can't shot better photo because this is very difficult.
Sorry.
tatin1998 said:
This line always see in the same place.
If I use a dark background this not show, because AMOLED system don't turn on pixels.
This show in vivid colors, I can't shot better photo because this is very difficult.
Sorry.
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Click to collapse
I think only a black background doesn't turn on pixels--dark backgrounds still emit light. In any case that sounds like a defect but I haven't read about others having that issue. I did read that Huawei swapped out the displays on some phones returned with LG displays and put in BOE displays. If there's any chance you have a refurb instead of a brand new phone that would make the problem you are describing a lot more likely. You could try doing a factory reset but it probably won't help. If you have a warranty you should return your phone or get it serviced.
tatin1998 said:
This line always see in the same place.
If I use a dark background this not show, because AMOLED system don't turn on pixels.
This show in vivid colors, I can't shot better photo because this is very difficult.
Sorry.
Click to expand...
Click to collapse
Is it green line on the right edge of the phone on light and white backgrounds?
jhs39 said:
I think only a black background doesn't turn on pixels--dark backgrounds still emit light. In any case that sounds like a defect but I haven't read about others having that issue. I did read that Huawei swapped out the displays on some phones returned with LG displays and put in BOE displays. If there's any chance you have a refurb instead of a brand new phone that would make the problem you are describing a lot more likely. You could try doing a factory reset but it probably won't help. If you have a warranty you should return your phone or get it serviced.
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Click to collapse
This is not a software problem, it is a hardware problem.
I asked to my friends, and they tell me that curved screens have this problems.
I called Huawei and they will go to send me a new device.
Mosman12 said:
Is it green line on the right edge of the phone on light and white backgrounds?
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Click to collapse
It's not green gate problem, this is other problem.
I can't test more because I sended the mobile to Huawei Care.
tatin1998 said:
This is not a software problem, it is a hardware problem.
I asked to my friends, and they tell me that curved screens have this problems.
I called Huawei and they will go to send me a new device.
Click to expand...
Click to collapse
Are you talking about folded amoled displays because slightly curved displays have been around for years and I never heard of what you described being a common problem.
In any case at least you're getting it resolved.
jhs39 said:
Are you talking about folded amoled displays because slightly curved displays have been around for years and I never heard of what you described being a common problem.
In any case at least you're getting it resolved.
Click to expand...
Click to collapse
A friend told me that in your samsung galaxy S7 (folded amoled display) haved the same issue, but he didn't have a warranty, as I do ...
Huawei confirmed me that they will send me a new phone.

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