phone randomly reboots itself . - Nokia 8 Questions & Answers

hi , since i have updated my phone to android P , my nokia is acting a bit weird , every now and then the phone reboots itself without warning . i know it is a software issue so i thought i could use a custom rom but strangely there aren't any roms , why is that ??
anyways , can anyone help me with my reboot problem ??
it would be nice to tell me where i can find some custom roms ??
thank you in advance.

Mine did those as well, just factory reset it and you ll be fine. Good luck finding custom roms.

Problems that i have with my nokia 8 (Pie / February Security Patch):
* Sometimes WiFi doenst work. disable/re-enable WiFi, then it works again
* Sometimes Bluetooth doesn't work with my Nokia/Withings Steel HR. Disable/re-anable, then it works
* My fingerprints are always lost after a day or so. I lost the desire to do it all the time new.
Hardreset solved this issue. :'(

Ya, got all of the above...the worst thing is, it forgets fingerprints...but also wont allow you to use the same finger again (which was forgotten...but wasnt)...after all 10 fingers and the phone "forgetting" about them...I could not add an "old" finger, hence I wasnt able to use fingerprint unlock anymore...wow.
The random restarts + WiFi loss are rare, but very annoying.

I am facing the same issue on Nokia 8 of losing fingerprints.
Random reboots are happening a couple of times in a week, without indication as to what rebooted the phone.

Related

Shuts down when incoming calls

Well ,it has happened before but I didn't want to exaggerate it ,so I left it just as it was until today .It's completely stock ,with custom recovery .It has happened to me since 5.0 and up until now 5.1 .
It doesn't happen always ,just "occasionally" when there is an incoming call ,Nexus 6 turns off itself .It happened now that I didn't even hear that it rang ,it just turned off ,but I know that my dad called me .
Has anyone ever experienced such issue ,is there a fix ?
To mention that it also gives an odd sound befire turning off :/
Same thing happening for me also with Nexus 6
And this keeps happening more frequently over recent months. This also happens when battery is below 30% and I am taking HDR+ photo. Maybe related to aging battery and apps getting more and more power hungry..?
@pauliusz: First, kudos for actually searching for a thread related to your problem. Too many don't bother. Second, replace your battery, as the shutdowns are in fact a direct result of the battery's age.

touch screen not working properly.

Hey guys, my touch screen is acting really weird. multiple clicks, sometimes stops working at all so I have to block my phone and wake it so it works. Sometimes it works right for 10 minutes, sometimes every damn second. It is a real pain.
I have taken it appart to check the screen flex cables but they were both perfectly tight.
Any help?? It is becoming a problem and maybe one day it will stop working at all
Do you have Facebook app installed ? If you do uninstall it and see if the problem is still there,i have the same problem,but when i uninstalled the app it happens less often and its not that bad when it happens.
gonna try that. But I dont think thats the problem because when I tried flashing new roms the problem persisted even when in TWRP

Nokia 8 Sudden Restart occurred Randomly

To all Nokia 8 users, have you ever had any issues that sometimes your Nokia 8 starts to freeze seconds and then restart by itself? It doesn't happen once but multiple times. It happens sometimes when you are trying to do something like playing game or opening Google play app. However, since booting to OS and if you leave it be until like many hours later, it won't go sudden restart. Only when you do activities, will it suddenly restart.
Why is this happening? The ROM and app are the same as it be and didn't happen long ago. It only happens like two days ago.
I hope users of Nokia 8 experts have solution to this issue. Thank you
EDITED: I found out the real cause. Although this is hypothesis, it seems GOOGLE PLAY SERVICES is the culprit. I noticed it just force closes and then whenever I launched any apps that have something to do with play services, it just goes into bootloop.
Can anyone confirm this?
godofknife said:
To all Nokia 8 users, have you ever had any issues that sometimes your Nokia 8 starts to freeze seconds and then restart by itself? It doesn't happen once but multiple times. It happens sometimes when you are trying to do something like playing game or opening Google play app. However, since booting to OS and if you leave it be until like many hours later, it won't go sudden restart. Only when you do activities, will it suddenly restart.
Why is this happening? The ROM and app are the same as it be and didn't happen long ago. It only happens like two days ago.
I hope users of Nokia 8 experts have solution to this issue. Thank you
EDITED: I found out the real cause. Although this is hypothesis, it seems GOOGLE PLAY SERVICES is the culprit. I noticed it just force closes and then whenever I launched any apps that have something to do with play services, it just goes into bootloop.
Can anyone confirm this?
Click to expand...
Click to collapse
I don't have this problem but you can try to clear the cache and data of play services in application setting.
Sent from my TA-1012 using XDA Labs
Toedwarrior said:
I don't have this problem but you can try to clear the cache and data of play services in application setting.
Sent from my TA-1012 using XDA Labs
Click to expand...
Click to collapse
Did that. Didn't work. Only by freezing this Google play services, does the Bootloop stop happening. The consequences are the any app that uses Google play services like YouTube will not run well.
Also, I tried installing Gapps using TWRP flashing via zip. But that doesn't solve the problem. Why.....
I've came from a Nexus 5x and a Nexus 6p and the word bootloop gives me goosebumps
Does your phone reboot when you open the stock camera ?
Just_Rise said:
I've came from a Nexus 5x and a Nexus 6p and the word bootloop gives me goosebumps
Does your phone reboot when you open the stock camera ?
Click to expand...
Click to collapse
No. Never open Stock camera. Just any apps that have something to do with google play services.
Do you use sd card? because i have the same problem here
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Haleytheslayer said:
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Click to expand...
Click to collapse
I got the same problem. When my phone's battery drops to 60% or lower it restarts whenever I spend some time surfing the net or opening up the stock camera, with the addition of removing my fingerprint scan every time it restarts that way. However, these issues immediately stop when I plug my phone to its charger. I thought the security update fixed these but sadly it didn't.
I have the exact same issue.
I got my Nokia 8 (ta-1012) one month ago and it occurred about 10 times.
It occurs frequently when I'm using the UI too much, for example, lower volume and hiring it too fast, touching many UI elements and swapping quickly between apps etc..
It freezes for like 10seconds and it restarts quickly, that is, just the UI.
I'm on Oreo BTW. Can anyone confirm having that issue on nougat ?
This happens with me..on camera and games
---------- Post added at 08:13 AM ---------- Previous post was at 08:12 AM ----------
Haleytheslayer said:
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Click to expand...
Click to collapse
Exactly my issue
JistunB said:
I got the same problem. When my phone's battery drops to 60% or lower it restarts whenever I spend some time surfing the net or opening up the stock camera, with the addition of removing my fingerprint scan every time it restarts that way. However, these issues immediately stop when I plug my phone to its charger. I thought the security update fixed these but sadly it didn't.
Click to expand...
Click to collapse
I solved my problem, i brought my phone to Nokia care center and they replaced my battery with the new one. Thats battery problem, thats all.
May I ask what was the cost of battery?
I just downgraded to Nougat 7.1.1 and for now, the issue of restarting is gone !
Please confirm that if someone is on Nougat.
Even i have the same problem for my nokia 8. Is there any solution to rectify it.
vinslin said:
Even i have the same problem for my nokia 8. Is there any solution to rectify it.
Click to expand...
Click to collapse
I was on Pie, from where I downgraded to Oreo the problem persisted, then I downgraded to Nougat and the issue is the same, I play a game or video it starts to stutter, even if the video is streaming online or downloaded and being played from memory/rom. I initially thought it was software issue but it seems that I was wrong, I wasted too many hours and bandwidth just downgrading. Now the issue is that I have voided my warranty by unlocking the bootloader, what are my options? as someone said they have gotten the battery replaced. How much does it costs? I am 100% convinced that its battery related issue as when I plug my phone in the charger then all goes fine.
Using Nokia 8 (TA-1004)
My phone started having the same trouble a couple of months ago, it all started with the camera app. Now things are so bad that as sOon as I enter security pin and the home screen appears, the phone restaerts...and it keeps happening until I plug in the charger. This happens even when the battery is 95%. Can't even touch it!!!
I was so excited to get this phone, although everyone told me not to... but I was in love with it... and "Grief is the Price we pay for Love", right?
How could the battery get so weak with average use in just 9-10 months? And how could so many users start experiencing the same problem all at once?
Any help shall be appreciated!
To be sure about your battery , First put your mobile on safe mode for 7 days and notice if restart will happen again or not? also notice battey consumption and charging rapidly mode.-
I was having same problem for last few months , when I put my nokia 8 on safe mode (Restart while pressing down volume button) ,the Restarting problem did not happen even once for 7 days, So I discovered that it is software problem that cause system to hang and restart and consume battery.. Then I discover that " many months ago on android Oreo" I was making changes in Devoloper mode To stop and prevent application from running in background , This was nice on oreo but on Android Pie it cause conflect and system hang with some application that refuse to stop causing system restart.. All problem had gone after allowing application to work again in background normally .. Till now for about one month no single restart >> Also , Rapidly charging mode working nice but unfournatly battery consumption Still high.
I have the same problem with Nokia 8 . Sudden restart and issue with sound at times. Anyone knows the reason, and the fix for it would be appreciated
restart proble
yozil said:
I have the exact same issue.
I got my Nokia 8 (ta-1012) one month ago and it occurred about 10 times.
It occurs frequently when I'm using the UI too much, for example, lower volume and hiring it too fast, touching many UI elements and swapping quickly between apps etc..
It freezes for like 10seconds and it restarts quickly, that is, just the UI.
I'm on Oreo BTW. Can anyone confirm having that issue on nougat ?
Click to expand...
Click to collapse
i have the same problem and after having knowledege about it,i came to a point that this is a software issue as it contains bugs. .
I have the same problem too .
I noticed it a couple of months ago but It could've start long before and I just didn't noticed it.
With Oreo I'm quite sure it never happened.
Reboots randomly once a day (more or less) it happened just 10 min. ago,the phone was on the desk close to me so I had the opportunity to observe it "live"...it was in standby and no app was apparently running .
Quite strange anyway,I'm pretty sure it's a software issue;the battery seems still in health (no unmotivated drain).
Nothing dramatically serious anyway,just strange...there must be a way to fix it...
---------- Post added at 05:14 PM ---------- Previous post was at 05:03 PM ----------
midomashkel said:
To be sure about your battery , First put your mobile on safe mode for 7 days and notice if restart will happen again or not? also notice battey consumption and charging rapidly mode.-
I was having same problem for last few months , when I put my nokia 8 on safe mode (Restart while pressing down volume button) ,the Restarting problem did not happen even once for 7 days, So I discovered that it is software problem that cause system to hang and restart and consume battery.. Then I discover that " many months ago on android Oreo" I was making changes in Devoloper mode To stop and prevent application from running in background , This was nice on oreo but on Android Pie it cause conflect and system hang with some application that refuse to stop causing system restart.. All problem had gone after allowing application to work again in background normally .. Till now for about one month no single restart >> Also , Rapidly charging mode working nice but unfournatly battery consumption Still high.
Click to expand...
Click to collapse
Following your advice,I just tried changing at the voice" app/backgroud processes" in Developer mode from "standard" to " allow max 4 processes";I don't know what's intended for "standard" value but something should change...let's see and x fingers

Question Broken FPS?

Hey,
so a few days ago, I've downloaded some app and ever since thing something strange happened - my WiFi wouldn't turn on.
Everything else did work - my fingerprint sensor among them.
So I've tried resetting my phone - didn't work.
I tried to flash xiaomi.eu rom - didn't work.
I tried to flash chinese rom - didn't work.
Eventually I was back to the original 12.0.9 global rom and it worked.
In all mentioned roms and this one too, my fingerprint wouldn't work anymore. If I tried to add fingerprint it would just fail with "could not add fingerprint, try again".
Once I added a a lock to my screen, in a short time(an hour at most), my phone would just get stuck, restart itself and then my WiFi stopped working again.
Once I removed the lock, my WiFi worked again after a few restarts.
I also noticed in CIT that I get "CALI test result: false" for the Fingerprint sensor check.
My guess is that if there's a lock, it tests security in some kind of cronjob and the FPS throws an exception and so the WiFi can't turn on.
Anyone has an idea what might work this out?
By the way, I have root with magisk and TWRP if it helps.
Thanks
UPDATE: it randomly rebooted and now the WiFi doesn't turn on again even though it has no screen lock..
Another update: so the first time it happened to me was after I installed power shade(and then every time I installed it). Now it happened after I installed notifix which also handle notifications. I did countless restarts and nothing helped. Then I uninstalled notifix, rebooted and WiFi is back to work.
Like magic. I really don't get why would it happen. . .
Any thoughts?
That's not software issue.
Seems like your WiFi chip burned.
This problem happen more frequently in China version of Mi 11.
Go return it back to the manufacturer and they will replace you a new one.
Because the excessive heat generation of Qualcomm Snapdragon 888 will cause the soldering failure at the bottom of the chip, thus losing the function of the WiFi chip.(or other random function. Like in yours case, it's fingerprint.)
Raymond.William said:
That's not software issue.
Seems like your WiFi chip burned.
This problem happen more frequently in China version of Mi 11.
Go return it back to the manufacturer and they will replace you a new one.
Because the excessive heat generation of Qualcomm Snapdragon 888 will cause the soldering failure at the bottom of the chip, thus losing the function of the WiFi chip.(or other random function. Like in yours case, it's fingerprint.)
Click to expand...
Click to collapse
Really? Even though wifi does work when I don't do certain things?
ben_yaa said:
Really? Even though wifi does work when I don't do certain things?
Click to expand...
Click to collapse
I am less certain now. If you can reproduce it or fix it with certain software install and uninstall. Will you use your Mi 11 to play some 3D games?
Because that's how my Mi 11 died. It sudden black screen when I played Honkai3rd, and phone's WiFi is gone after I turn it back on.
Raymond.William said:
I am less certain now. If you can reproduce it or fix it with certain software install and uninstall. Will you use your Mi 11 to play some 3D games?
Because that's how my Mi 11 died. It sudden black screen when I played Honkai3rd, and phone's WiFi is gone after I turn it back on.
Click to expand...
Click to collapse
Well, as I wrote it suddenly wifi stopped working again. Why would it work only sometimes? Could it be something else that burned?
I mean, currently, the only constant here is that the fps never works..
ben_yaa said:
Well, as I wrote it suddenly wifi stopped working again. Why would it work only sometimes? Could it be something else that burned?
I mean, currently, the only constant here is that the fps never works..
Click to expand...
Click to collapse
I think that things happen because of poor contact just like you keep plugging/unplugging it.
Soc chips has many contacts. More random function dead is possible when there is multiple solder joint failure.
Raymond.William said:
I think that things happen because of poor contact just like you keep plugging/unplugging it.
Soc chips has many contacts. More random function dead is possible when there is multiple solder joint failure.
Click to expand...
Click to collapse
But wouldn't bluetooth fail as well if the chip was burnt?
So, after my wifi turned off once again, I searched for anything I can do to fix it.. Then I decided to copy my current MIUI persist.img to phone, then booted up TWRP & ran in "adb shell" using my PC: "dd if=/dev/block/by-name/persist of=/sdcard/persist.img". It fixed the WiFi back to work!
I wanted to flash xiaomi.eu instead of this lousy ROM, however I worry that it might not work and I'll have to reset my phone again..
I didn't get the FPS to work though..
EDIT:
Now I see I actually did the opposite & copied the persist partition from my phone to this file instead of doing the opposite... So everything is random and life is meaningless. JK, anyway I have no idea what is the pattern of the WiFi to work or not to work.
Meanwhile, I locked my screen again to check if it happens again.. Will update
Anyway, my phone turned off and won't turn on again.. Tried to charge it all night and nothing happens, tried to connect it to my PC, still nothing. Back to my Samsung S10..
Never again Xiaomi...

Question Redmi Note 10 Pro started to occasionally unlock itself when receiving notifications

Since the 13.0.4.0 update there were a couple of times when a notification opened the phone's home screen without me unlocking it rather than just lighting up the screen.
Is anyone else having this too?
Yes, I too have the same problem with MIUI 13.0.3.0
Giovy52845 said:
Yes, I too have the same problem with MIUI 13.0.3.0
Click to expand...
Click to collapse
That's basically one version before the current one? Because I don't think I had this bug on the MIUI previous to 13.0.4.0.
Has it started to happen only during the last couple of weeks for you or ever since you've installed 13.0.3.0?
I don't know if it's the penultimate version, because it doesn't show me any available updates, so for me this is the latest version available
Yes I have this problem since the update... Besides this problem the phone also started to be terribly slow, it freezes, the screen lights up for no reason, and besides I have some problems also with the vibration due to the pressing the keys, it stops working and then starts again when a notification arrives.
Worst update ever.
Giovy52845 said:
I don't know if it's the penultimate version, because it doesn't show me any available updates, so for me this is the latest version available
Yes I have this problem since the update... Besides this problem the phone also started to be terribly slow, it freezes, the screen lights up for no reason, and besides I have some problems also with the vibration due to the pressing the keys, it stops working and then starts again when a notification arrives.
Worst update ever.
Click to expand...
Click to collapse
Strange, do you have some local version of the phone? The latest update available for me was MIUI Global 13.0.4.0 Stable (SKFMIXM).
I don't know about the rest of your issues, stuff like Netflix hanging up occasionally already happened on earlier versions, perhaps it's a bit better now actually.
Also it seems the grey uniformity of the screen is slightly less blotchy now, which doesn't make sense for a software update to improve. Maybe the OLED getting older reduced differences in voltage response between groups of pixels?
good evening ,
Giovy 52845:
I would recommend resetting the phone to see if that fixes the problem.
Yes i have the same issue on miui 13.0.3
Hello there, registered an account just to write here, I had the same issue, trying to change the notifications, unlock mode, even reseting my phone and all settings I could to fix the unwanted unlock, nothing worked.
But lately, I uninstalled the Vanced Y*utube apps, wich is no longer suported since late march if i remember right, and boom, after a restart of my Redmi Note 10 pro (MIUI 13.0.4), didn'tunlock on notification since 2 weeks!
Hope this help.
I have the same issue, and I am currently on MIUI Global Stable 13.0.8.0 (SKFMIXM). The problem is intermittent, but it happens often enough to be VERY TROUBLING. I reset my phone to factory settings but the problem persists. Looking at this thread as well as other forums, I see this has been an issue since MIUI 13 was first launched.
Note, THIS IS A VERY SERIOUS ISSUE !!! IT IS ESSENTIALLY A SECURITY FLAW !!! Xiaomi should treat this with the HIGHEST PRIORITY !!! I use NFC for payments. If my phone gets stolen, then there is no immediate protection against fraudulent use of my Wallet since it can be unlocked without any form of authentication ! If this ever happens, and Xiaomi is not proactively and very expeditiously resolving this issue, I will hold that company responsible !
Frustrated_Angry said:
I have the same issue, and I am currently on MIUI Global Stable 13.0.8.0 (SKFMIXM). The problem is intermittent, but it happens often enough to be VERY TROUBLING. I reset my phone to factory settings but the problem persists. Looking at this thread as well as other forums, I see this has been an issue since MIUI 13 was first launched.
Note, THIS IS A VERY SERIOUS ISSUE !!! IT IS ESSENTIALLY A SECURITY FLAW !!! Xiaomi should treat this with the HIGHEST PRIORITY !!! I use NFC for payments. If my phone gets stolen, then there is no immediate protection against fraudulent use of my Wallet since it can be unlocked without any form of authentication ! If this ever happens, and Xiaomi is not proactively and very expeditiously resolving this issue, I will hold that company responsible !
Click to expand...
Click to collapse
Yup, it's still happening and I realized eventually that the issue is the phone itself simply doesn't lock itself sometimes although the display is turned off. When it happens the fingerprint sensor won't open the screen as it's not actually unlocked, you need to press the button and you can see the screen lights up without actually going through the unlock process.
+1
Currently, I am facing the same issue on the latest Xiaomi.eu ROM V13.0.12.
Earlier I faced it on the stock MIUI after the V13 update.

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