Internet cuts for some apps randomly - Samsung Galaxy Note 9 Questions & Answers

Hi everyone
I have a weird problem, when I'm using my phone and let's say on Instagram sometimes when i refresh the feed it's just doesn't.. i doesn't say you don't have internet connection it just won't load the new posts and keeps the loading indicator rotating
Another app is Spotify when it's randomly playing songs that haven't being played before (not cached) it's stops suddenly of loading the next song and resumes after a couple of minutes
Same problem with tinder not loading the incoming messages
Only can be solved by disconnecting and reconnecting WIFI or using cellular data
My phone is fully stock with the least official update
I've checked:
Background restrictions.
When Spotify or Instagram stuck I swhich to another app say YouTube and it's perfectly working and loading, going back to Instagram and it's still stuck and not loading.
WiFi router is not far away from me so the Signal is strong.
Do you have any idea how can I solve this without resetting the phone ?
Thanks

Did it start with csd1 update?

Thanks for the reply
I actually don't remember but here's the version I'm on now
Current version: N960FXXS2CSBA/N960FOXM2CSA2/N960FXXU2CRLT

Having same issue. One UI. Has been an issue since latest update.
Sent from my SM-N960U using Tapatalk

In Android Pie v9.0 in app settings you can turn off battery optimization and it should prevent the app from being put to sleep. Maybe this may help. Or if wifi data saver is turned on this can cause issues also. There is one other menu/screen that allows you to change settings of when/why/which apps and how they are controlled by Android to save power and allows apps to be put to sleep after a certain amount of app unused time, or when it predicts that you are not normally using a particular app at a particular time. I cant seem to recall where I saw it or how I got to it but if I track it down I'll be sure to post the info because I think it may be a likely cause or fix for your issue. Only other thing I could figure it could be the modem firmware that your on is buggy and hopefully it will be fixed in a future update.
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Here is what I was looking for. You go to settings>device care>tap on battery>tap three dots top right>tap settings. In there is some stuff that may help with your issue.

Thanks for the reply, I've actually already done that I've disabled all the settings related with putting apps to sleep at device care/battery which doesn't solve the issue
Yet i still have to try un-optimizing the apps surly this would lead to battery drain but let's see what happens.
I'll keep you updated with the results

So I have disabled all of power efficiency related settings in device care/battery section
And also disabled doze optimization for the effected
İ can say it's a lot better now but the issue still occurs

Related

High Battery Draining

So in the last two couple days i've been having a very high android usage even at night. and it's not letting the cpu go into sleep.
Can anyone help me find out what's causing this?
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Sent from my GT-N7000 using XDA App
Some device on your network is waking the Note through the wifi. Try sniffing the traffic to find out which and why.
Sent from my superior GT-N7000 using Tapatalk
Thank you.
What app do you advise me for the sniffing thing?
Sent from my GT-N7000 using XDA App
go to settings settings>privacy and see if both boxes are unchecked. it does backup of stuff into google server. we don't need that really.
anjath said:
go to settings settings>privacy and see if both boxes are unchecked. it does backup of stuff into google server. we don't need that really.
Click to expand...
Click to collapse
I understand it wastes battery, but my problem isn't related to that because it's ON since day one and i only experienced this drain 2 days ago..
Just reseted the phone and installed apps again it fixes the problem!
Your top three wakelocks are all WiFi related - svnet, wlan_rx_wake and wlan_wake.
Your fourth is sec-battery-monitor - some kind of battery monitor/saver app?
There were lots of cases of people reporting battery app savers/monitors/whatever actually causing notable battery drains, particularly if users don't set their sync policy right.
Let me give you an example: let's say you use some battery saver, and set it to disconnect WiFi when screen locks. Let's also say that you have some app configured to sync at all times. The app tries to connect, but can't, because the battery saver won't allow WiFi connection to be established, so the app tries to sync again and again and again....
And your phone can't get to deep sleep, hence the high battery drain.
Hope this helps.
Dial *#9900# then disable "fast dormancy" and press close.
Monitor your drain over a day and see if its better...
Sent from my GT-P7500 using XDA App
anjath said:
go to settings settings>privacy and see if both boxes are unchecked. it does backup of stuff into google server. we don't need that really.
Click to expand...
Click to collapse
anjath, do you have Scott Adams' permission to reproduce that comic strip of his? I would not post it in your sig if you do not. It would be a breach of copyright, as well as being quite rude.

[Q] Mystery "streaming media" app using data

Hey all,
Droid 3 using Minimoto 1.7 (Safestrap install) here. I've been using the phone as normal for almost a year before this happened -
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Can anyone help me figure out what this "streaming media" app is? I was using the internet as normal one day and suddenly I noticed it had gulped 100MB in a very short time. At that point I thought it might have been the Youtube app (which Advanced Task Killer reported was running in the background) streaming crap so I deinstalled the app (also turned off 'allow apps from unknown sources'), rebooted the phone, and very carefully browsed for a bit while checking the data usage frequently. Suddenly it had taken another 130 MB.
I only have 500MB per month which is my only non-work internet access and I watch it like a hawk. This "thing" has now eaten half of that. Extremely annoyed!
Right now the only thing I have installed that might be considered "streaming media" is Soundcloud, which I haven't even run in a couple months. I'm getting worried about malware, etc. as I have no idea what this is nor what it's doing. I've never seen that show up in the data logger before. BTW the data logging app is My Data Manager but I have confirmed the extra data use appears on my bill, i.e. it is 'real' data and not just a bug in the app. I have "auto update apps" turned off in the Play Store and the "system updates" screen comes up blank (didn't think Minimoto would 'pull in' updates anyway?)
Also, I put my SIM card back in my old phone (HTC Dream running Android 1.5) and it works just as it always did with no unexplained data. At this point I don't want to get the Droid online at all for fear that it would gobble up the rest of my data and go over. (I thought of running something like Avast or Malwarebytes but it seems they are only legitimately available from the play store which means the phone must be online - argh!)
Any help appreciated - thanks in advance!

[Q] Terrible Battery Life of I-9295

Hi there, I have been struggling from terrible battery life for a long time. Even calibration didn't make any changes. So today I bought a brand new battery and calibrated it but it didn't work very well.
Here are the statistics:
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Anyone can help?
Don't believe in battery calibration. It's a hoax. When turning on all lights and power consumers at home 24/7 the power bill usually get large numbers.
Focus on active/running apps and features you seldom or never use. They are sucking the battery and keeping the phone awake.
Ask your self - do I need GPS, WiFi, Bluetooth on always, Email check inbox each 15min, Calendar and background sync, Social forum updates Tw** Fa** Sna** anytime?
Enable when YOU need them, else off.
Android KitKat 4.4.x allow you to deactivate many apps without un-install.
This category of apps is usually called bloatware - the ones Samsung decided you must have but never use.
O-T said:
Don't believe in battery calibration. It's a hoax. When turning on all lights and power consumers at home 24/7 the power bill usually get large numbers.
Focus on active/running apps and features you seldom or never use. They are sucking the battery and keeping the phone awake.
Ask your self - do I need GPS, WiFi, Bluetooth on always, Email check inbox each 15min, Calendar and background sync, Social forum updates Tw** Fa** Sna** anytime?
Enable when YOU need them, else off.
Android KitKat 4.4.x allow you to deactivate many apps without un-install.
This category of apps is usually called bloatware - the ones Samsung decided you must have but never use.
Click to expand...
Click to collapse
Thanks for your reply. But, I have even bought Greenify and I rarely use those battery-draining features of the phone.
Mine's been doing that for a while now too. It's always 'Android OS' and 'Android System' taking the top 2 spots in the battery stats. I've just gotten used to always keeping it on the charger.

Google Play Services battery drain

I assume that others are having this issue, and wondering if there is some fix I may be missing short of turning off location services (find them helpful and don't feel I should have to cripple my device for battery savings). I believe it is linked to it using WiFi networks to search for my location, although my WiFi is toggled off. This across all ROMs I have tried, though randomly it doesnt happen but always returns.
Thought it would be helpful to have a place to have open discussion on this issue and see others impressions.
Thoughts, suggestions, fixes?
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1. Settings > WiFi > Advanced > WiFi Scanning Always Available (disable)
2. Settings > Location > Google Location Reporting > Off,off
3. Use App Ops (built into roms known as "Privacy Guard") and go to Google Play Services and deny permission to Keep Awake (Read more, http://forum.xda-developers.com/oneplus-one/general/guide-google-play-services-battery-t2832525 )
Why thank you!! I have done this, and will see how it goes. GPS wasn't in privacy guard within SlimLP but accessed it from settings>apps>all>google play services>permissions>modify
hlxanthus said:
Why thank you!! I have done this, and will see how it goes. GPS wasn't in privacy guard within SlimLP but accessed it from settings>apps>all>google play services>permissions>modify
Click to expand...
Click to collapse
When you go into Privacy Guard, go to Menu (top right) and enable Show Built-in apps or something similar to that. Then you'll see GPS in Privacy Guard
Indeed!! Thanks boss [emoji106]
How do I do this with stock 5.0.1 / rooted
I really hate to bring this thread back to life and I apologize for that but I'm suffering from this bug and it's nasty. I'm barely getting 2h of SoT while other dudes are getting 3~5h of SoT. I did what this thread said and after tweaking with app ops freaking Google Play Services is going nuts crashing every 2 seconds, sometimes one right after another with that annoying message making the phone unusable. I'm on Pure Nexus 5.1.1, no CPU tweaks nor kernel mods. As far as I go with battery related apps/tweaks is greenify. Any ideas?
Did you make a backup before applying any changes in privacy guard? Have you reverted the changes you made back to the default? Also, try going to settings - applications and clearing data for Google play services

Galaxy Note 8 pop up ads

Beginning this morning I started receiving full screen pop up ads every 60 seconds. Its been continuous for the last 6 hours. They pop up regardless of any ap I may be using at the time. A few ad examples are attached. My Note 8 is Model SM-950U1, version 4.4.78
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Factory reset
I was having similar issue some days back. Please go to settings>Apps and check if there is any application installed at the end of list with no name. Uninstall that one and see if that fixes your problem.
An app u recently installed.. Or visited.. It happened to me.. I l
Cleaned uo history in browser and went through apps
Solved
In my case it was a Call Recorder that I downloaded yesterday. I didn't like it so I uninstalled it about an hour later. However, it seems to have left one program behind, called Phone Services. I uninstalled it today and at the beginning of the uninstall, I got an error message that warned phone services was needed by call recorder. All was well after I uninstalled phone services. Thanks for all the inputs. I appreciate them.
Good you could find the culprit
vince220 said:
Beginning this morning I started receiving full screen pop up ads every 60 seconds. Its been continuous for the last 6 hours. They pop up regardless of any ap I may be using at the time. A few ad examples are attached. My Note 8 is Model SM-950U1, version 4.4.78
Click to expand...
Click to collapse
I have helped people with this before and had a few of these on my note. First, diagnostics.
1. Hold down your power button to bring up your power menu.
2. Hold down on the Power Off icon and it will prompt you to restart your phone in safe mode. Do so and see if the problem goes away.
3-A. If it persists, then you may need to go to your samsung internet browser and clear out all website data.
3-B if the problem stops. Then its a 3rd party app and I would need more information to help you track it down. PM me with your results or questions.
Resolved
Shadow Assassin said:
I have helped people with this before and had a few of these on my note. First, diagnostics.
1. Hold down your power button to bring up your power menu.
2. Hold down on the Power Off icon and it will prompt you to restart your phone in safe mode. Do so and see if the problem goes away.
3-A. If it persists, then you may need to go to your samsung internet browser and clear out all website data.
3-B if the problem stops. Then its a 3rd party app and I would need more information to help you track it down. PM me with your results or questions.
Click to expand...
Click to collapse
Hello Shadow Assassin, Please see my post #5 describing what I found. I sure do thank you for the steps you outlined above and will file them away. Good stuff.

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