Access to Mate 10 Pro with brocken display - Huawei Mate 10 Guides, News, & Discussion

Hi there...
I destroyed half of my phone som days ago Display is completely dead.. the rest seems ok. The backside has not a single scratch. Sensor is working, its charging, can find it via google so gps / data working, its ringing and so on...
Problem: usb debug is off, phone is locked (fingerprint works but is not sufficient, I need to enter a password to start). When I connect it to my pc, the HiSuite CD is loading but nothing else. ADB doesn't find a device.
It seems like I can bring it in recovery mode (Vol-Up+Power) because it vibrates than but doesn't come to the normal system (fingerprint sensor is not active). But here also no adb.
Is there any way to access my data? Firmware is stock 9.0.

It happened to mine, I ended up having the screen replaced, as even with HDMI output, keyboard and mouse, the password screen requires on screen input (at least for digit password).
Envoyé de mon MI 9 en utilisant Tapatalk

Hm.. my password consits only of letters. What did you mean exactly? Its impossible to unlock via external keyboard? Or only if the password contains numbers?
How did you conncet mouse / keyboard and screen? did you use a docking station or something? Because there is only one usb c connector ;D

Phone has video output through most usb C to HDMI cables. Don't know about the password

Xda909 said:
Hm.. my password consits only of letters. What did you mean exactly? Its impossible to unlock via external keyboard? Or only if the password contains numbers?
How did you conncet mouse / keyboard and screen? did you use a docking station or something? Because there is only one usb c connector ;D
Click to expand...
Click to collapse
I suppose with a powered usb hub it could work for both mouse and HDMI.
Because lockscreen does not allow input... You'd have to use mouse to select and click on numbers/onscreen keyboard.
Though, I can't get my keyboard/mouse to work on Mate 10 Pro for some reason, it's fine on Mate 9 on Pie but not on 10P.

Phone is back from repair and like a new one. Unfortunatelly also the memory... I told them to not reset it but they did.
Any chace to recover something of the data? I guess its encrypted but maybe there is a chance to recover with the original password?

Chances are slim... Should have asked them to make a backup before.

Related

Cracked Screen And I Can't Enter Pin Code - Remote PIN Change??

Hi Guys, today I managed to drop my phone, cracking my screen, and this now means I cannot type in my PIN number to access my phone. Also means I cannot back up all my info before sending the phone for repair/replacement.
I read it is possible to bypass/change the screenlock PIN, however I've not worked out how.
Can anyone assist on this???
Thank you.
Maybe you can connect a mouse to the phone using USB OTG cable and then be able to access the screen easily.
Use another phone to remove sim security or you can use, as said before, the OTG function with a usb mouse

Problem with OTG&USB N950F

Hi everyone
here I've got a terrible issue with my note 8 and SAMSUNG USB OTG.
When I connect my otg and a flash memory to phone, nothing happens, unless you force restart the phone while the otg is connected. After booting I can access to my flash memory but after removing the otg and reconnecting it, again nothing happens unless force restarting.
I've tried everything possible. Downgrading, upgrading, 4 files rom, pit file, rom from different zones, but still have the problem. I have no other issues regarding the USB port and charging, fast charging, connection to computer and any other stuff works fun but this OTG.
I wanted to know if anyone have any solutions for my problem or if anyone had the same issue or not.
it is also worth to mention that I have not rooted my phone due to warranty issues, and for that I haven't tested any kernels.
thanks for everyone
Sent from my SM-N950F using Tapatalk
That isn't right... As soon as I plug in my OTG USB key it detects it, no restart required.
alex00006 said:
Hi everyone
here I've got a terrible issue with my note 8 and SAMSUNG USB OTG.
When I connect my otg and a flash memory to phone, nothing happens, unless you force restart the phone while the otg is connected. After booting I can access to my flash memory but after removing the otg and reconnecting it, again nothing happens unless force restarting.
I've tried everything possible. Downgrading, upgrading, 4 files rom, pit file, rom from different zones, but still have the problem. I have no other issues regarding the USB port and charging, fast charging, connection to computer and any other stuff works fun but this OTG.
I wanted to know if anyone have any solutions for my problem or if anyone had the same issue or not.
it is also worth to mention that I have not rooted my phone due to warranty issues, and for that I haven't tested any kernels.
thanks for everyone
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
did you take the device correctly? download the strip and remove the sorage USB and reconnect
ultramag69 said:
That isn't right... As soon as I plug in my OTG USB key it detects it, no restart required.
Click to expand...
Click to collapse
So thanks god you don't have this terrible issue, but in your idea what's wrong with my phone? cause I connect the usb nothing happens
Sent from my SM-N950F using Tapatalk
would it make any difference to enable the usb debugging in developer options maybe
j_hansen said:
would it make any difference to enable the usb debugging in developer options maybe
Click to expand...
Click to collapse
allow file transfer .... possible
Nope, I have developer options enabled but debugging isn't on. never had to enable file transfer.
When I plug in the OTG device I see a usb icon in the notification panel. Swipe down and pick explore. Mind you it only opens in the stock file explorer, I did have another file explorer that picked it up too but can't think what it is and it has been lost myriad of other apps I test and play with...
Just be aware that it may take a few seconds to scan the device,depending on size, and then display the icon.
ultramag69 said:
Nope, I have developer options enabled but debugging isn't on. never had to enable file transfer.
When I plug in the OTG device I see a usb icon in the notification panel. Swipe down and pick explore. Mind you it only opens in the stock file explorer, I did have another file explorer that picked it up too but can't think what it is and it has been lost myriad of other apps I test and play with...
Just be aware that it may take a few seconds to scan the device,depending on size, and then display the icon.
Click to expand...
Click to collapse
I test another file manager with OTG
example solid manager or Es ....and not work for me
also I waiting 5minute but not work ...
Only force restart and after
boot phone I see icon otg in notification panel.
And when connecting OTG only charge device enabled for me
Sent from my SM-N950F using Tapatalk
i know it sounds weird but from past experience flaky USB drives are more trouble than they are worth, from first hand experience i know patriot, corsair and sandisk work well as OTG drive
also you neglected to mention the file system the USB was formatted with, i believe only FAT, FAT32 and exFAT are supported
SteelPicori said:
i know it sounds weird but from past experience flaky USB drives are more trouble than they are worth, from first hand experience i know patriot, corsair and sandisk work well as OTG drive
also you neglected to mention the file system the USB was formatted with, i believe only FAT, FAT32 and exFAT are supported
Click to expand...
Click to collapse
I use USB SanDisk (USB3 ) and format fat32
Sent from my SM-N950F using Tapatalk
also possible that the phone doesn't like your OTG adapter. I bought a usb 2.0 to type C adapter which doesn't even work on the phone - when I plug it in usually the moisture sensor error comes up saying water is in the device and I should let it dry. Unplug the OTG and the error goes away.
So... I bought a USB 3.0 A to type C OTG adapter and that one works fine with everything I've tested (usb flash drives, keyboard, usb ethernet adapter, etc)
I believe the USB-C to USB-A adapter that came with the phone is actually an OTG adapter (tested xbox360 controller and keyboard)
I also believe that the note8 can host usb flash drive native (no need for OTG cable) as i have a dual head USB-C and USB-A flash drive which is recognized once the USB-C end is plugged in
bassgenerator said:
did you take the device correctly? download the strip and remove the sorage USB and reconnect
Click to expand...
Click to collapse
I'm test with any OTG cable or.....not work
also reconnect and again connected but no answer
only with force restart
Sorry to dredge up a semi old thread, but has anyone found a fix for this?
I'm having almost the same issue, I finally decided to try out the OTG adapter from the box and nothing works, it isn't even recognized. Tried ps4 controller, mouse, keyboard 2 different thumb drives. Can't figure out what the deals is.
Other than that pc connection seems to work and charging works fine. TIA
I'm having a similar problem. A month ago, used both OTG adapters (original from Samsung and a generic one) it detects my memory sticks as a hard-disk and was able to manage my files. But since a couple of weeks ago it does not detect them anymore. Is like it did not supply charger to them anymore. I have tried the USB debugging menu and no difference at all. Even I got back to factory reset expecting to solve the issues but nothing happened. The port as such is working perfectly because I'm able to charge through it. On the other hand, Samsung DEX is not working as well. It just charges the phone but never boot-up.
I'm just waiting for Oreo and hopes this will sort the problems out.
Pechan_uvas said:
I'm having a similar problem. A month ago, used both OTG adapters (original from Samsung and a generic one) it detects my memory sticks as a hard-disk and was able to manage my files. But since a couple of weeks ago it does not detect them anymore. Is like it did not supply charger to them anymore. I have tried the USB debugging menu and no difference at all. Even I got back to factory reset expecting to solve the issues but nothing happened. The port as such is working perfectly because I'm able to charge through it. On the other hand, Samsung DEX is not working as well. It just charges the phone but never boot-up.
I'm just waiting for Oreo and hopes this will sort the problems out.
Click to expand...
Click to collapse
That sounds like a bodged port to me man
Is there any dust or dirt in there that you can see?
I really don't think Oreo's gonna fix that for you
Ripthulhu said:
That sounds like a bodged port to me man
Is there any dust or dirt in there that you can see?
I really don't think Oreo's gonna fix that for you
Click to expand...
Click to collapse
Seems to be a little bit dusty. Anyway, the other thing is that, when the Usb is detected it ask to choose between transfer files, images, midi device and so on, even if I choose "transfer files" mode it always get stuck as "charge connected device".
Hi i have the same problem... my note 8 can connected mith my notebook, but my otg with an usb stick cant recognize my note8. I test the same otg with usb stick on my friends phone example S8 and it detects promptly all.
I hope the fixing take not long time. I waiting for help. Greets
Well, adding one more case here, my native file manager doesn't recognize any memory connected via the original otg conector, but, using x-plore file manager, problem solved, as I use x-plore since my symbian days, I never gave this issue much importance, this problem was present also with my note 7
cleric05 said:
Sorry to dredge up a semi old thread, but has anyone found a fix for this?
I'm having almost the same issue, I finally decided to try out the OTG adapter from the box and nothing works, it isn't even recognized. Tried ps4 controller, mouse, keyboard 2 different thumb drives. Can't figure out what the deals is.
Other than that pc connection seems to work and charging works fine. TIA
Click to expand...
Click to collapse
This. I have exactly the same experience. I bought a couple of months ago a new Note 8, and finally decided to try the OTG adapter that came in the box. Nothing worked. I tried the adapter with a friends phone and it worked like magic (USB drives, mice, keyboards, controllers, etc.).
Would really apreaciate if anyone can provide help on this issue... Cheers!

Screen completely non-functional need to backup phone

So my Galaxy Note 9 ended up in the middle of a busy intersection for a while, needless to say the screen is completely destroyed. The phone is still operational in regards to it powers on and can receive calls and such. What I need to do is backup my device or transfer data to my new device. I tried connecting it up to a monitor via HDMI however there's a pop-up screen that it says I need to touch to activate Dex on the phone which I obviously cannot do. Anyone have any other ideas on how to backup all my settings from one phone to the other with a completely non-functional screen on the donor device?
You're probably just better off restoring the new phone from your cloud backup, assuming you set that up.
You could try getting DEX to work on your TV/monitor then backup through that using a bluetooth/wireless keyboard and mouse...
Shouldn't matter if you cant use touchscreen as it is mirrored on the TV...
If you connect to the DEX and still don't see anything then it's not just you screen that's dead...
Or if you have a usbc to multiport adaptor you can connect to the screen through HDMI and control DeX using a wired mouse through the USBA port.
Alternatively, download Samsung Smartswitch on PC and try connecting through that.
Sent from my SM-N960F using Tapatalk
DukeofPhone said:
So my Galaxy Note 9 ended up in the middle of a busy intersection for a while, needless to say the screen is completely destroyed. The phone is still operational in regards to it powers on and can receive calls and such. What I need to do is backup my device or transfer data to my new device. I tried connecting it up to a monitor via HDMI however there's a pop-up screen that it says I need to touch to activate Dex on the phone which I obviously cannot do. Anyone have any other ideas on how to backup all my settings from one phone to the other with a completely non-functional screen on the donor device?
Click to expand...
Click to collapse
USB on the go cable, and keyboard mouse
Sent from my SM-N960U using Tapatalk
ultramag69 said:
You could try getting DEX to work on your TV/monitor then backup through that using a bluetooth/wireless keyboard and mouse...
Shouldn't matter if you cant use touchscreen as it is mirrored on the TV...
If you connect to the DEX and still don't see anything then it's not just you screen that's dead...
Click to expand...
Click to collapse
This is exactly what I was trying to do but I had not used DEX previously and there is an initial screen that you MUST touch the phone screen to get past. I was able to see the phone screen on the monitor however I could not see the Prompt that was only on the phone screen. Anyway I have moved forward with using google to restore most of my apps, thanks for the suggestions.

Broken screen, how to access phone?

Just a few days after taking the case off my phone because it was interfering with wireless charging, I dropped it. Was in excellent condition after several years of use. So, how can I access the phone either via rebooting it with the sd or wired? With the screen cracked, I cannot turn on USB debugging through the system>about> method.
Yes, well... good luck.
Maybe you can try it with Samsung Dex or if just the touch is broken you can connect a mouse with an USB-C Adapter.
Buy a usb-c to hdmi with at least one usb, then you can use dex mode or while in dex clicking on the right bottom you can switch from dex mode to "phone-mirror" mode and use your phone.
GamingSoldier said:
Buy a usb-c to hdmi with at least one usb, then you can use dex mode or while in dex clicking on the right bottom you can switch from dex mode to "phone-mirror" mode and use your phone.
Click to expand...
Click to collapse
If they can navigate to that setup with a dead display... it's going be a tall order if it doesn't automatically connect.
blackhawk said:
If they can navigate to that setup with a dead display... it's going be a tall order if it doesn't automatically connect.
Click to expand...
Click to collapse
Here with mine galaxy s10 it automatic connects to the hdmi out, so ¯\_(ツ)_/¯
Seems that few people has the issue of wanting something with a broken screen phone, here i'm trying to install a rom that has Aroma graphic interface to install, and i get it how hard can it be.

Question Is there any way I can enter my PIN without the touch screen??

Parts of Redmi Note 10 Pro Max display suddenly became unresponsive to touch. Before I send it to some mechanic I wanted to remove sensitive data & apps. But I can only click 3 of the 4 number of my PIN.
Is there any other way I can enter my PIN without the touch screen? TIA
Use a keyboard, either Bluetooth (if you had paired it already) or a USB keyboard on an OTG adapter.
If you've used ADB and authorized your PC's ADB key on your device, there is a way to use ADB to do it...but I forget where I saw it.
V0latyle said:
If you've used ADB and authorized your PC's ADB key on your device, there is a way to use ADB to do it...but I forget where I saw it.
Click to expand...
Click to collapse
But is ADB enabled before you log in? I don't know.
If it is, just:
Code:
C:\>adb shell
$ input text 1234
I've even got a way to swipe a pattern without a screen.
You need another rooted and easily hackable other Android.
It's all a bit complicated, but it works fine and you can easily test it on a third Android.
But then again, who doesn't have three Androids?
Renate said:
Use a keyboard, either Bluetooth (if you had paired it already) or a USB keyboard on an OTG adapter.
Click to expand...
Click to collapse
Thank you for the suggestion. An OTG adapter and a mouse solved the issue.

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