Jide Remix Mini refund - Remix Mini General

Hello,
I've heard that Remix Mini was offering a refund to all people who purchased it, given the fact that they immediately stopped support and production.
Anybody ever received a refund? Are you aware of how to contact them?

deeniel said:
Hello,
I've heard that Remix Mini was offering a refund to all people who purchased it, given the fact that they immediately stopped support and production.
Anybody ever received a refund? Are you aware of how to contact them?
Click to expand...
Click to collapse
This would be good to know as well

deeniel said:
Hello,
I've heard that Remix Mini was offering a refund to all people who purchased it, given the fact that they immediately stopped support and production.
Anybody ever received a refund? Are you aware of how to contact them?
Click to expand...
Click to collapse
yeah i would like to know as well

Tag! Thing was a brick really quick.

Related

Do not buy from zukmobile.cc

I recently ordered a the Z1 from this site and it never actually got shipped. They don't reply to their contact us form which now doesn't work at all and I had to wrestle PayPal to re-open my ticket to get my money back. Order from somewhere reputable, I have been talking to a user on XDA who's friend sells imported chinese phones.
Link to the user's friend Turned out to be most expensive due to English to Polish translation error.
These are for one, cheaperr. Two are reputable and three, no turnaround waiting for overseas shipping outside Europe.
I bought mine from AliExpress in the end.
Breadcrust said:
I recently ordered a the Z1 from this site and it never actually got shipped. They don't reply to their contact us form which now doesn't work at all and I had to wrestle PayPal to re-open my ticket to get my money back. Order from somewhere reputable, I have been talking to a user on XDA who's friend sells imported chinese phones.
Link to the user's friend
These are for one, cheaper. Two are reputable and three, no turnaround waiting for overseas shipping outside Europe.
Click to expand...
Click to collapse
The price on Allegro after conversion is £267 so..umm, you must be joking.
You can get this phone for £200.
MUG3NHC said:
The price on Allegro after conversation is £267 so..umm, you must be joking.
You can get this phone for £200.
Click to expand...
Click to collapse
Yeah, I noticed as I was about to place my order it's 1,614 but because it's a Polish site Google Translate breaks the formatting and I thought it said 1 641 as in 1 x 641 Zloty.
I bought mine from AliExpress in the end.
Breadcrust said:
Yeah, I noticed as I was about to place my order it's 1,614 but because it's a Polish site Google Translate breaks the formatting and I thought it said 1 641 as in 1 x 641 Zloty.
I bought mine from AliExpress in the end.
Click to expand...
Click to collapse
Cool.
The phone is not released yet tho, so you'll wait a while.
Im waiting for the grey one.
MUG3NHC said:
Cool.
The phone is not released yet tho, so you'll wait a while.
Im waiting for the grey one.
Click to expand...
Click to collapse
I bought the Chinese one with CM flashed. It's exactly the same phone under the hood.
Breadcrust said:
I bought the Chinese one with CM flashed. It's exactly the same phone under the hood.
Click to expand...
Click to collapse
I know, i just really hate white phones
I spotted your order from Ali! Please let me know, how fast was the delivery, feelings on the phone etc
I just opened a case with Paypal (thank space/time that i used paypal and not my debit card) hopefully they can refund me my money.
AliExpress is awesome i didn't even think of them!
thanks for the suggestion; has anyone received one yet or have they been given an ETA on the shipment?
and btw,
if anyone is not concerened with the price and want to try the phone for it's features;
ebay has a bunch of them up right now....
also there is one guy selling for cheaper than anywhere else i've seen
$303 for a shipped Zuk Z1 White says it is running Cyanogenmod OS 12
http://www.ebay.com/itm/Lenovo-ZUK-...M-Quad-Core-/271983509715?hash=item3f537b00d3
mcgangsta said:
I spotted your order from Ali! Please let me know, how fast was the delivery, feelings on the phone etc
Click to expand...
Click to collapse
Came this morning! I was jumping up and down infront of the DHL man! It's a great device and it's bloody quick having a few issues with Windows and ADB but I am working them out. Delivery was a tad slow but the seller was shipping it to someone in the UK first which explains why. BUY IT!
solidus636 said:
I just opened a case with Paypal (thank space/time that i used paypal and not my debit card) hopefully they can refund me my money.
AliExpress is awesome i didn't even think of them!
thanks for the suggestion; has anyone received one yet or have they been given an ETA on the shipment?
Click to expand...
Click to collapse
Did you order from Zukmobile.cc? As far as I know, no one has.
Breadcrust said:
Came this morning! I was jumping up and down infront of the DHL man! It's a great device and it's bloody quick having a few issues with Windows and ADB but I am working them out. Delivery was a tad slow but the seller was shipping it to someone in the UK first which explains why. BUY IT!
Click to expand...
Click to collapse
Good to hear! I noticed that the item is gone
I did order from ZUK.cc but they are fake they refunded my money Cuz I opened dispute on PayPal. Bought some from an ebay seller so I have 3 in stock they are shipped already expedited will have them in stock october 5 f anyone wants them I'm legit I love Android and I'm an honest business person I run a business in San Jose, CA PayPal verified . pm me if you want to buy one
Breadcrust said:
Came this morning! I was jumping up and down infront of the DHL man! It's a great device and it's bloody quick having a few issues with Windows and ADB but I am working them out. Delivery was a tad slow but the seller was shipping it to someone in the UK first which explains why. BUY IT!
Click to expand...
Click to collapse
Good to hear.
I ordered a black one with Cyanogen from Pandawill.
I will probably wait a while tho :/
MUG3NHC said:
Good to hear.
I ordered a black one with Cyanogen from Pandawill.
I will probably wait a while tho :/
Click to expand...
Click to collapse
Grey released about a week ago in China because I was watching the website for the annoucement so I don't know when it ships.
Breadcrust said:
Grey released about a week ago in China because I was watching the website for the annoucement so I don't know when it ships.
Click to expand...
Click to collapse
Well, i ordered it on 1st and there's some Chinese holiday from 1st to 5th anyway, so hopefully they will post it around Tuesday.
How do you like yours?
MUG3NHC said:
Well, i ordered it on 1st and there's some Chinese holiday from 1st to 5th anyway, so hopefully they will post it around Tuesday.
How do you like yours?
Click to expand...
Click to collapse
I love it, latest CM build is a bit buggy but nothing that makes it not usable. You'll see how good it is when yours comes. Best budget phone definitely.
Sent from my Z1 using Tapatalk
Breadcrust said:
I love it, latest CM build is a bit buggy but nothing that makes it not usable. You'll see how good it is when yours comes. Best budget phone definitely.
Sent from my Z1 using Tapatalk
Click to expand...
Click to collapse
Awesome. Got a case and tempered glass screen protector ready
What are the bugs btw?
Latest build makes double tap to wake intermittent and sound through speaker has issues but they'll be patched very soon.
*EDIT* People are reporting sound issues but after some tests I haven't found anything wrong.
Sent from my Z1 using Tapatalk
may I add gearbest to the offenders of sales? I have ordered the zuk z1 with a promotional code from android headlines, paid through paypal. First they said that I'm in rural part of Australia (I live in the second biggest city in WA) and I have to pay extra if I wanted to use DHL. Ok , I paid , a day after they came back and said (I quote): "I'm so sorry that item Lenovo ZUK Z1 International Edition Android 5.1 5.5 inch 4G Phablet is stop production." And they asked me to choose something else..... Needless to say they are still selling the Zuk but I think they just do not want to give me the discount? Anyway, it seems to me that they are willing to pay my money back but I lost trust in that shop big time.....

Get A Free Wireless Charging Pad From Samsung

When You Register Your Qualifying Card On Samsung Pay On Your Galaxy S6, S6 Edge, S6 Edge+ Or Note5
Now for a limited time only, activate Samsung Pay on your Galaxy S6, S6 edge, S6 edge+ or Note5 with your Samsung Account ID and register a qualifying card with Samsung Pay, and receive a free Wireless Charging Pad.** Offer expires 11/08/2015. Not all credit or debit cards are compatible with Samsung Pay. Your card must be compatible with Samsung Pay in order for you to register it with Samsung Pay and qualify for this offer. http://www.samsung.com/us/explore/latest-galaxy-smartphones/
You're late to the party man lol, this is old news.
Sent from my SM-N920T using Tapatalk
Didn't that offer expire a few weeks ago?
Sent from my SAMSUNG-SM-N920A using Tapatalk
I did see one a few weeks ago. Seems to be a new one. Maybe since verizon just rolled out samsung pay.
Do you know how long til they confirm you will get it?
I got mine today.
Samsung sent me 2 of them, both black. Not sure how this happened, but I am not going to argue, that's for sure.
The weird part is I got an email yesterday telling me it was still on back order. Maybe that is for the other 5 they are going to accidentally send me?
InFiD3ViL said:
I got mine today.
Samsung sent me 2 of them, both black. Not sure how this happened, but I am not going to argue, that's for sure.
The weird part is I got an email yesterday telling me it was still on back order. Maybe that is for the other 5 they are going to accidentally send me?
Click to expand...
Click to collapse
how long did it take from submitting form to receiving the unit?
skchan2 said:
how long did it take from submitting form to receiving the unit?
Click to expand...
Click to collapse
I ordered it the same day that the full version of Samsung Pay came out, which I think was the 28th of September.
Come to think of it, I had a lot of issues getting the order to complete since I think the site was getting hammered with requests for the offer. I am thinking that may be how I wound up getting 2 of them. I remember having to try and re-submit the order multiple times because it would time out on almost each step.
So 30 days from order to front door. That's not too bad for that kind of promotion. Faster than most rebates too.
Has to be a new offer.
Offer valid 10/28/15 – 11/8/15
Anyone know if you used the previous promotion if you will be able to use this one again? cant check right now so if someone has let us know. thanks
ErickF said:
Anyone know if you used the previous promotion if you will be able to use this one again? cant check right now so if someone has let us know. thanks
Click to expand...
Click to collapse
The T&C say no.
I put in for each of our phones.... so 3 of them should be delivered.
I got the phone on 9/29 signed up the same day. Rooted it and said goodbye to samsung pay 10/29. Coincidentally the same day they shipped me the free charger.
The new offer is not working on my wife's note5. She just signed up and added a card today but the app says the promotion is expired. WTF Samsung!
I noticed the dates on the app are dofferent. Maybe try their website. What cards are yall using? I'm having trouble just trying to find a correct card
ErickF said:
Anyone know if you used the previous promotion if you will be able to use this one again? cant check right now so if someone has let us know. thanks
Click to expand...
Click to collapse
Its worth a shot anyways. This time they don't provide a promo code that is on your phone like they did with the first promo. Samsung got smart and are tracking it by IMEI and Wifi MAC Address this time around so it should only be a 1 time thing now.
954wrecker said:
I got the phone on 9/29 signed up the same day. Rooted it and said goodbye to samsung pay 10/29. Coincidentally the same day they shipped me the free charger.
Click to expand...
Click to collapse
Why are you surprised? Once you do the offer and get the promo code and make the Samsung order, Samsung doesn't check to see if you are still using it.
bagged00 said:
I noticed the dates on the app are dofferent. Maybe try their website. What cards are yall using? I'm having trouble just trying to find a correct card
Click to expand...
Click to collapse
Really dude? Check the link below it tells you all the cards it supports.
http://www.samsung.com/us/samsung-pay/
USA only, ****in hell.
ericdabbs said:
Really dude? Check the link below it tells you all the cards it supports.
http://www.samsung.com/us/samsung-pay/
Click to expand...
Click to collapse
Awesome reply. However I've already been on their website along with their app. I have 2 of the 5 cards they say to have and they don't work. Hence my question what cards are you guys using?
I had 5 different Amex cards linked and working for a month before i got rid of it and finally rooted it a few days ago
I've been able to sign up for it but the status has been "pending" for like over a week now.
Sent from my SM-N920S using Tapatalk
cajunaggie87 said:
I've been able to sign up for it but the status has been "pending" for like over a week now.
Sent from my SM-N920S using Tapatalk
Click to expand...
Click to collapse
It took me almost a month, but I finally got mine delivered this week. Works and was completely free. Can't complain.

No Replacement Program for Note 8 bought from Samsung!

After going thru the Note 7 fiasco twice, preordered a Unlocked note 8 from Samsung. It has a hardware issue that prevents it from automatically charging when connected.
SAMSUNG HAS NO REPLACEMENT PROGRAM FOR A NEW NOTE 8 THAT IS MALFUNCTIONING, SO BUYER BEWARE.
They will offer a full refund if you send back the phone with the included SD card and wireless charger. Unfortunately, I have already sent them the phone I bought in the meantime (Pixel XL) for a trade in.
I now will have to send the brand new phone in for repair. Lovely support for direct buyers who supported Samsung during the exploding note 7 events.
Last Samsung phone I will ever buy. What a disappointment.
F1nman said:
After going thru the Note 7 fiasco twice, preordered a Unlocked note 8 from Samsung. It has a hardware issue that prevents it from automatically charging when connected.
SAMSUNG HAS NO REPLACEMENT PROGRAM FOR A NEW NOTE 8 THAT IS MALFUNCTIONING, SO BUYER BEWARE.
They will offer a full refund if you send back the phone with the included SD card and wireless charger. Unfortunately, I have already sent them the phone I bought in the meantime (Pixel XL) for a trade in.
I now will have to send the brand new phone in for repair. Lovely support for direct buyers who supported Samsung during the exploding note 7 events.
Last Samsung phone I will ever buy. What a disappointment.
Click to expand...
Click to collapse
Well, i have heard the same thing.. return it, then, order again and we will send a new one. Weird. Anyone would feel it should be an even exchange, where they send a replacement, and we should send the defective one back.
myechophone said:
Well, i have heard the same thing.. return it, then, order again and we will send a new one. Weird. Anyone would feel it should be an even exchange, where they send a replacement, and we should send the defective one back.
Click to expand...
Click to collapse
They should be covered under warranty instead call claims dept?
If I want to send my Note 8 back to them with the included wireless charger freebie, I threw the box of the charger out, any issues? Also my micro SD card is on back order. I am aware that all freebies need to be sent back also.
I tried to get them to fix my broken wireless charging, they say thier own quick charger is not compatible. Lol. I am sending the info to the Qi alliance..
Sent from my SM-N950U using Tapatalk
Didn't you folks who did the N7 promo pre-order get the Samsung Premium Care included free? It came with my pre-order. That service claims they repair/replace the phone very quickly, "hand delivered" to your home, etc. I thought I got 2 months for free, but maybe it's only 1.
doesn't the cc you bought it with have some kind of a warranty?
jejb said:
Didn't you folks who did the N7 promo pre-order get the Samsung Premium Care included free? It came with my pre-order. That service claims they repair/replace the phone very quickly, "hand delivered" to your home, etc. I thought I got 2 months for free, but maybe it's only 1.
Click to expand...
Click to collapse
I selected that just in case something went wrong the first couple of months. It's 2 months free.
F1nman said:
After going thru the Note 7 fiasco twice, preordered a Unlocked note 8 from Samsung. It has a hardware issue that prevents it from automatically charging when connected.
SAMSUNG HAS NO REPLACEMENT PROGRAM FOR A NEW NOTE 8 THAT IS MALFUNCTIONING, SO BUYER BEWARE.
They will offer a full refund if you send back the phone with the included SD card and wireless charger. Unfortunately, I have already sent them the phone I bought in the meantime (Pixel XL) for a trade in.
I now will have to send the brand new phone in for repair. Lovely support for direct buyers who supported Samsung during the exploding note 7 events.
Last Samsung phone I will ever buy. What a disappointment.
Click to expand...
Click to collapse
I am NOT a lawyer.
Is that situation legal? I have never heard such a case, not even in this country where customer care is an unknown concept! Customers here are simply a disruption to to the life of sales staff! If I have a problem I ALWAYS ask for the manager even then its hit and miss.
That is a disgrace and you simply MUST protest and speak with a manager, not the person who answers the call lines etc. Write a letter of complaint, keep all copies. Samsung should receive your faulty mobile and simply ship you a new one as all outlets do in person.
Have you read your order contract? It may well be where you live 'all' Samsung must do is refund you? If that is the case and I have no idea, you maybe stuffed? I do know that no company can write regulations that are contrary to the law of the land.
Absurd situation. You must not let this rest. Fight for your rights. Please let us know how you progress and the very best of luck.
Ryland :good:
Still no help from Samsung.
SAMSUNG HAS NO REPLACEMENT PROGRAM FOR A NEW NOTE 8 THAT IS MALFUNCTIONING, SO BUYER BEWARE.
My guess: Samsung has no stock to swap out with yet - they shipped them all.
F1nman said:
Still no help from Samsung.
SAMSUNG HAS NO REPLACEMENT PROGRAM FOR A NEW NOTE 8 THAT IS MALFUNCTIONING, SO BUYER BEWARE.
Click to expand...
Click to collapse
As painful as it might be, can you tell us what you have done to date? Have you written to Samsung, sent an email, spoken to a manager or the customer services department? Your original post is disturbing and you MUST not accept such a situation BUT i'm afraid its you that has to sort it out.
If you are dealing with phone reps you are wasting your time. Are you in the USA? In Europe there are numerous consumer help offices that will willingly and freely take such cases on your behalf and do their best to sort things out.
In most countries in Europe at least one of those such consumer bodies have legal teeth. Use one.
A massive multi national like Samsung will have a way of ensuring your faulty mobile is replaced with a new one without it affecting your pre sale offers. You 'just' need to contact the right person and that IS a problem.
Ryland
---------- Post added at 11:59 AM ---------- Previous post was at 11:47 AM ----------
pouelle said:
My guess: Samsung has no stock to swap out with yet - they shipped them all.
Click to expand...
Click to collapse
I agree but Samsung could, if they wished, get a replacement from a store that has overstocked then replace the OP's mobile. One has to insist and fight and that's also unacceptable.
Samsung in this country have a very cleaver way of passing the buck. Samsung don't sell direct to the customer despite they have their Samsung site BUT Samsung here use sub contractors as distributors so if one has a problem all Samsung do is suggest the customer contact said distributor!
Experts at covering themselves by passing the buck and dodging responsibility. Such practices are not illegal either.
WE have actual Samsung shops here. Everything Samsung from the carpet to the sales staff uniforms etc blah blah. They will sell you anything Samsung BUT if a problem arrisses they will inform you they are 'just' a franchise and cant help you!
When Nokia was big it was exactly the same situation, still is for the fruity brand! No idea how they get away with it?
Ryland
Almost makes me want to cancel my pre order and pay $300 more to get it from Best Buy or Sprint :/. I don't want to send my Note 5 to Samsuck and be without a phone. I actually can't, I work from home and use my phone for work. Sucks that Sprint and Best Buy don't honor Samsung's promotion.
Thanks for all the replies. I finally reached high enough in the ladder at Samsung for them to offer a replacement in 2-3 weeks. I can live with that, as the phone is usable, just a PITA to charge (phone often has to be restarted b4 charging. We will see how this turns out.
F1nman said:
Thanks for all the replies. I finally reached high enough in the ladder at Samsung for them to offer a replacement in 2-3 weeks. I can live with that, as the phone is usable, just a PITA to charge (phone often has to be restarted b4 charging. We will see how this turns out.
Click to expand...
Click to collapse
Good news, well done. :good:
Ryland :highfive:
F1nman said:
Thanks for all the replies. I finally reached high enough in the ladder at Samsung for them to offer a replacement in 2-3 weeks. I can live with that, as the phone is usable, just a PITA to charge (phone often has to be restarted b4 charging. We will see how this turns out.
Click to expand...
Click to collapse
Hey who did you contact up the chain? My wife's has touchscreen issues. Where the phone becomes unresponsive by touch randomly than start working again. It is definitely either a software or hardware issues so I'm gonna have to contact them. Will you PM me the email address, phone number, or name of the person you spoke with?
Sent from my SM-N950U using Tapatalk
I do not have a name or email. I finally reached a support tech willing to bump it up the chain, after having them turn me down previously. Reached a supervisor, who was willing to try to help me. Looked up my account to see I am a long time note user. At least he gave me a ticket number for the problem, I will keep you posted after any change.
(If you let them call you back when talking to the e-commerce division, they seem to be a little less rattled, and more willing to deal with you). YMMV
F1nman said:
I do not have a name or email. I finally reached a support tech willing to bump it up the chain, after having them turn me down previously. Reached a supervisor, who was willing to try to help me. Looked up my account to see I am a long time note user. At least he gave me a ticket number for the problem, I will keep you posted after any change.
(If you let them call you back when talking to the e-commerce division, they seem to be a little less rattled, and more willing to deal with you). YMMV
Click to expand...
Click to collapse
I didn't get that far with them. I even talked to Executive Customer Relations and they said they would not send a replacement if I had not already sent it in for repair which is ridiculous because it is a brand new freaking phone. The only option they gave me was refund and reorder.
That opened up a whole other can of worms where the freebies aren't available anymore and had to complain about that till they let me keep the freebies from the defective phone order, but I'm still having to wait for a brand new link to get the $425 off due to being an old Note 7 user.
All they simply had to do was return and replace but they have absolutely no mechanism to do that. Ridiculous for a company that big.
Sent from my SM-N950U using Tapatalk
I’m in the same boat, lost my note 7 trade in promo and they have my trade in since sept 15th. Will issue a so called coupon 6-8 WEEKS, WHEN all the note 7 promotions will be over with.
---------- Post added at 06:38 AM ---------- Previous post was at 05:41 AM ----------
I have premium care and it offers no deductible so I’m thinking about going this route to get a exchange replacement but that replacement could be a refurbished unit, highly unlikely this early. Need to call Samsung direct tomorrow and get this figured out .
Consumer Credit Act 2015 (UK)
If you purchase online you has the distance sales protection of reurting the item as per the suppliers terms and condition which is usually within 14 days for a no question/reason refund. Please check the returns policy.
if the product develops a fault within 30 days you have two options.
1. Request a full refund
2. Request a brand new replacement
if after 30 days and before 6 months of the purchase date your product develops a fault the company has only 1 oppertunity to fix the product. If the phone has a further fault then you can request a full refund.
If after 6 months but before 12 months you can request a refund but they can deduct for fair wear and tear.
hope this helps!

Note 8 Return no more promotion??

So I returned my Note 8 on September 26 to get a replacement for LTE issues. Today I went n checked my promo status which was claimed on Sep. 12 and it's not there anymore. Any ideas?
Did you return it or exchange it for another Note 8?
Dodge DeBoulet said:
Did you return it or exchange it for another Note 8?
Click to expand...
Click to collapse
Yes I did
alfamega190 said:
Yes I did
Click to expand...
Click to collapse
I also tried another claim and it got rejected
alfamega190 said:
Yes I did
Click to expand...
Click to collapse
I don't think you understood the question? With an exchange your gift should not be affected. If you started a new order process no free gift will be available. What option did you take?
Ryland :good:
alfamega190 said:
I also tried another claim and it got rejected
Click to expand...
Click to collapse
Here's what I learned the hard way: Samsung does not do exchanges. It does returns and re-orders. I have just had to do this and probably will not get the incentive items that I had to return with the first phone (pre-ordered 8/24). In addition, it was their web page that had problems and made re-orders impossible. And good luck talking to their sales department, which made promises and assurances that were not true. Dealing with them has been a nightmare and I will NEVER AGAIN order directly from Samsung. It's beyond me how they can make the electronics they do and not be able to make a web page that works. They told me over and over they were aware of the web problems and were working on it. But of course by the time it got resolved, incentives were over. Just a word to the wise so you know what to expect.
Ryland Johnson said:
I don't think you understood the question? With an exchange your gift should not be affected. If you started a new order process no free gift will be available. What option did you take?
Ryland :good:
Click to expand...
Click to collapse
I did the SD card n charger
alfamega190 said:
I did the SD card n charger
Click to expand...
Click to collapse
I thought maybe it disappeared cuz I exchanged my phone for another.
kat3k said:
Here's what I learned the hard way: Samsung does not do exchanges. It does returns and re-orders. I have just had to do this and probably will not get the incentive items that I had to return with the first phone (pre-ordered 8/24). In addition, it was their web page that had problems and made re-orders impossible. And good luck talking to their sales department, which made promises and assurances that were not true. Dealing with them has been a nightmare and I will NEVER AGAIN order directly from Samsung. It's beyond me how they can make the electronics they do and not be able to make a web page that works. They told me over and over they were aware of the web problems and were working on it. But of course by the time it got resolved, incentives were over. Just a word to the wise so you know what to expect.
Click to expand...
Click to collapse
That's a very clever tactic Samsung used. From a profitable point of view. This was my first direct order from Samsung, think next time I'd stick with my own provider. Least returns and replacement is easier. Not that I've sent anything back to Samsung , wife and I ordered a Note 8 each.
Sent from my SM-N950U using Tapatalk
alfamega190 said:
So I returned my Note 8 on September 26 to get a replacement for LTE issues. Today I went n checked my promo status which was claimed on Sep. 12 and it's not there anymore. Any ideas?
Click to expand...
Click to collapse
Call customer support ASAP and request promotional item(s). Samsung has extended their promotion to October 15th, based on a friend of mine who showed me his order placed AFTER September 24th and had spoken to customer support. I saw the shipment tracking info, so I'd try again.
Gerbowski said:
Call customer support ASAP and request promotional item(s). Samsung has extended their promotion to October 15th, based on a friend of mine who showed me his order placed AFTER September 24th and had spoken to customer support. I saw the shipment tracking info, so I'd try again.
Click to expand...
Click to collapse
U was checking through the app and it giving me nothing. So I went to the Samsung browser and my claim is still there. So I think I'm good
alfamega190 said:
U was checking through the app and it giving me nothing. So I went to the Samsung browser and my claim is still there. So I think I'm good
Click to expand...
Click to collapse
Jus got shipping confirmation today. Expected Thursday. I claimed wireless charger and SD card.
alfamega190 said:
Jus got shipping confirmation today. Expected Thursday. I claimed wireless charger and SD card.
Click to expand...
Click to collapse
Ooh man. Maybe that means ill get confirmation soon. I submitted mine info the 15th. But what about the tmobike BoGO deal? Anyone got info on how long that takes?
Says up to 8 weeks for the bogo promo, but I also had to return a device and resumitted a third claim in case the first one got cancelled or anything due to the exchange, I checked yesterday on Sammy website and it showed my first two were about to be shipped and the third newest claim got denied saying it was out of the date or something but I know it wasnt.

AT&T Branded S6 Active Network Unlock Code

Hello.
Im not really experienced in the topic of smartphones. Pls excuse me for that
I recently purchased a phone on ebay as, according to description, unlocked. It has an AT&T branded OS and when i start the phone i get asked for the network unlock code. I went to AT&T hp and received the code via e-mail. But it seems like, it isnt working.
Which kind of lock is that and how can i bypass it?
I contacted samsung and they will only help me out if i can give them a bill of the purchase. But i didnt got anything.
https://s15.directupload.net/images/181213/msnmd83r.jpg (Image BB-Code didnt work for some reason, mh)
I hope, you guys can help me. Phone wasnt that cheap and in my view its scam, but i dont want to spend money on court. Its not really worth, but still is a big loss in terms of cash.
Thank you very much
RCEPaul said:
Hello.
Im not really experienced in the topic of smartphones. Pls excuse me for that
I recently purchased a phone on ebay as, according to description, unlocked. It has an AT&T branded OS and when i start the phone i get asked for the network unlock code. I went to AT&T hp and received the code via e-mail. But it seems like, it isnt working.
Which kind of lock is that and how can i bypass it?
I contacted samsung and they will only help me out if i can give them a bill of the purchase. But i didnt got anything.
https://s15.directupload.net/images/181213/msnmd83r.jpg (Image BB-Code didnt work for some reason, mh)
I hope, you guys can help me. Phone wasnt that cheap and in my view its scam, but i dont want to spend money on court. Its not really worth, but still is a big loss in terms of cash.
Thank you very much
Click to expand...
Click to collapse
You should contact seller and ask for the pin unlock code. If they cannot provide, file a dispute and get your money back.
Sent from my SM-N960U using Tapatalk
I already tried to contact him. Ebay support tried to contact him. Both times. No response. Lawyer contacted him. No response. And court will cost, probably. So, no chance to succeed on this way.
And i payed with bank account, not paypal, cuz this seller (mh, i wonder why...) didnt allow to pay via paypal.
So, i need a technical solution. :-/
RCEPaul said:
I already tried to contact him. Ebay support tried to contact him. Both times. No response. Lawyer contacted him. No response. And court will cost, probably. So, no chance to succeed on this way.
And i payed with bank account, not paypal, cuz this seller (mh, i wonder why...) didnt allow to pay via paypal.
So, i need a technical solution. :-/
Click to expand...
Click to collapse
I can unlock the phone remotely using team view on your PC, shoot me an email. [email protected]
thanks for acknowledging

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