Database Develop

[Q] Samsung Galaxy Note Camera Problem - Pink Spot

Hi,
Bought a new Samsung Galaxy Note a few days ago.
Turn out it has a big problem with its camera - a big pink or red spot appears on all pictures I take.
I'm attaching an example image.
Is there a solution for this issue? Setting? Firmware update?
Or am I stuck with this?
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randomletters said:
Hi,
Bought a new Samsung Galaxy Note a few days ago.
Turn out it has a big problem with its camera - a big pink or red spot appears on all pictures I take.
I'm attaching an example image.
Is there a solution for this issue? Setting? Firmware update?
Or am I stuck with this?
Click to expand...
Click to collapse
Sorry to hear that. If only you knew and checked b4 buying... Galaxxy S2 or Galaxy Note. Because it is considered as characteristic of the SS product, not consider as errors. SO, you CAN'T fix it completely.
To my knowleage, there are some shipments of Galaxy Note have this "Pink spot", other shipments may not. Also some heavy "Pink spot", some lighter.
Usually, it appears in some fixed conditions, as: low (not enough) light... So many posts out there on interrnet talking about this matter.
You should reset all your settings in camera/video recorder to default options to limit it:
- Exposure value: 0
- Screen Mode: None
- Effects: None
- White balance: Auto
- Outdoor vissibility: off
- ISO: Auto
- Auto contrast: Off
- Blink detection: Off

Thanks, this seems to reduce the spot to the mininum. But it's still there. Is it a problem with the matrix?
I knew they had this problem on SGS2 but I thought they have fixed it since. It's amazing that they didn't fix it on a high end device like the note..
Sent from my GT-N7000 using XDA App

randomletters said:
Thanks, this seems to reduce the spot to the mininum. But it's still there. Is it a problem with the matrix?
I knew they had this problem on SGS2 but I thought they have fixed it since. It's amazing that they didn't fix it on a high end device like the note..
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
i had this pink spot on all my devices more or less. i agree that it can be reduced to minimum and wont appear on all pictures (depending on light and/or white balance), but it is definitely there.
if i remember right this is due to optics quality, some sort of chromatic aberration perhaps? also on the SGS2 there were at least 3 different cam module manufacturers: one was sony, one samsung and the 3rd i do not remember. sony's modules were the best ones! you could see which module you have by analyzing the cam-fw names!
if the note also has different cam manufacturers i do not know, but this would perhaps also explain why such things are different...

There is still a chance I can have the phone replaced in the shop I have bought it from.
Is there a way to know what camera versions there are on the note? Which one is better?
Sent from my GT-N7000 using XDA App

Cant blame him for not knowing, its not even on the box that says this 'feature' and also big review sites dont really cover this as they might not receive sample units for making 'unfavorable' reviews.

TML1504 said:
if the note also has different cam manufacturers i do not know, but this would perhaps also explain why such things are different...
Click to expand...
Click to collapse
Like how some of us have bonky auto-focus problems. Updating firmware doesn't seem to do the trick.

To check the camera version
*#34971539# and then press Phone/CAM FW Ver Check.
Click to expand...
Click to collapse
This has been going on since the Galaxy S2 days and Im not really surprised if this continues upto the Galaxy S3, a lot of people are spreading the B.S. that this is 'normal' just like the screen issues.
So anyway reference thread from the Galaxy S2:
http://forum.xda-developers.com/showthread.php?t=1443658
http://forum.xda-developers.com/showthread.php?t=1098834
I never really checked the camera firmware on my friend's note but his does not have any pink spot at all after taking a similar picture on a white piece of paper with limited lighting.
Consider this as a hardware limitation or a pure defect, I dont really care this is just a minor issue for me but I understand this is a major concern for others.

Wow. The issues described in the GSII forum linked below are exactly the troubles I am having with the Note's camera.
It's minor in the broad scheme of things but major considering a premium device such as this should not have such a glaring weakness.
EarlZ said:
To check the camera version
This has been going on since the Galaxy S2 days and Im not really surprised if this continues upto the Galaxy S3, a lot of people are spreading the B.S. that this is 'normal' just like the screen issues.
So anyway reference thread from the Galaxy S2:
http://forum.xda-developers.com/showthread.php?t=1443658
http://forum.xda-developers.com/showthread.php?t=1098834
I never really checked the camera firmware on my friend's note but his does not have any pink spot at all after taking a similar picture on a white piece of paper with limited lighting.
Consider this as a hardware limitation or a pure defect, I dont really care this is just a minor issue for me but I understand this is a major concern for others.
Click to expand...
Click to collapse

^^^ The S2 and Note use the SAME CAMERA, that explains why the pink-spot returned on a newer model.

If this issue is known since sgs2 and wasn't fixed in sgn samsung just don't give a damn about their clients.
Sent from my GT-N7000 using XDA App

Im just finding out about this problem - didnt know it had been an issue on the S2 until now. My Note has the pink tint, Im not happy about it. It should not be still happening on a £500 device!

No longer a problem?
As there have been no further responses since Feb....does this mean...
- the problem is not widespread
- the problem has been resolved with later firmware
- current devices don't have this problem
Anyone know what the likely scenario is?

As far as I know there was no fix for the problem.
I'm not sure how widespread this is but its really annoying me. I have no Idea what I can do about it.
Ir really does feel like Samsung just don't give a damn about their customers.

Hi! I just bought a note and it has Even in not too dark rooms.. I think samsung will change the cam in warranty.. https://docs.google.com/folder/d/0B4HRrrESrIu1ejFHbHg0a1Y3eWc/edit# - photos

Me too
i read in S2 forum that if you put the phone on "Movie" mode it will decrease the pink spot and it does but stills there and its very very annoying
I hope we all send to Samsung about the problem and they may solve it, Nokia did solve it with firmware. Source #

Same problem on my white i717.
Going to contact Samsung for a warranty claim.

SAlmighty said:
^^^ The S2 and Note use the SAME CAMERA, that explains why the pink-spot returned on a newer model.
Click to expand...
Click to collapse
pfarro72 said:
As there have been no further responses since Feb....does this mean...
- the problem is not widespread
- the problem has been resolved with later firmware
- current devices don't have this problem
Anyone know what the likely scenario is?
Click to expand...
Click to collapse
IMHO, the problem is in every gnote unit, and it's not firmware problem, but hardware, current devices do have this problem, until now, i've checked every units my friends own, and the demo unit in the store, but still, i can't help but to notice the pink spot, i think, maybe it will be fixed in note 2.
IMHO, to samsung, this isn't really a problem, because it's not really that visible, and who will take a picture in a plain white object anyway?but we do right, lol, if you take picture on low light room, you'll see the spot, and i've tried to take my gf picture, on the face, and it has that blushing effect on her, the only solution is taking pictures not in a low light area, and white object,

Um.. bought a second hand unit, i think i need help.

Hi guys of xda!! I am jumping off from Symbian OS to Android! Bought myself a second-hand One for 300$ and I love the build quality, Boom Sound and all that!
However, it appears that I have been somewhat cheated by the previous owner, he's told me that it has a remainder of 3 month warranty left with HTC, but it expires next month. :X So I kinda have to look around my phone to see if there are any issues that I can highlight on when I send it (please do tell me if the problems I am about to mention are worth sending to HTC and leave me without a working phone for weeks)
Current issues I am encountering are:
1) It LAGS when playing games, watching Youtube and using the Facebook app, I am unsure if this is normal, but from what I see on the reviews, it should be close to buttery smooth, right? Come on, I didn't think the frame rate would drop to (roughly 20 fps?) on Jetpack Joyride! It just keeps stuttering! D:
2) I have triple checked with the previous owner on the rear camera issue on whether it'd have the tint problems, he had informed me that he had already gotten it fixed, which I believe it is. HOWEVER it did not occur to me to check the front-facing camera.. here's how the front-facing camera looks like (please forgive me if I am violating any image size limit on this forums. :\).
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It is WAY worse in lower-light, really, really RED. Tried Googling about, not much complaints on the red tint on the FRONT camera, should I get it fixed with HTC? Tried fiddling with the settings, doesn't change much, red tints are still present, is that normal?
3) Err, don't think there's any more other than the issues highlighted above, could you please suggest me to check on any common issues that I might have left out? So that I may request for a warranty-covered repair.
P/S: The lags and red tints are present no matter the phone's temperature, I've tried it in both coldness and warmth.
I have not attempted on rooting the phone or anything at all, here are the versions:
Android 4.4.2
HTC Sense 5.5
Software Number 4.20.707.6
HTC SDK API level 5.69
Kernel Ver. 3.4.10-g499e571
[email protected] #1 (uhhh HELP! is this phone rooted? Because I see the word root in the kernel! Just noticed this omgomg)
Baseband version 4A.23.3263.28_10.38r.1157.04L
Browser version Webkit/534.30
Click to expand...
Click to collapse
Also to note: When I booted this phone for the first time, there was a welcome page to set up and things, and the camera image count was from 0001, but it came with an extra app called Wechat (it's a popular Whatsapp alternative here in Malaysia) I am unsure if the phone has been factory reset before it was handed to me, because if it was, I don't think resetting it again would help much, right?
Thank you so much for your time! Would really appreciate any help I could get! :laugh:

You can try to factory reset the phone and see if the lag is still there. Both my htc ones have red front camera in low light. You can't tell if your phone is rooted that way. My phone is also not rooted and shows [email protected] Check if there is supersu app installed, if there is that means its rooted

darksnoopy said:
You can try to factory reset the phone and see if the lag is still there. Both my htc ones have red front camera in low light. You can't tell if your phone is rooted that way. My phone is also not rooted and shows [email protected] Check if there is supersu app installed, if there is that means its rooted
Click to expand...
Click to collapse
hello snoopy! May I ask if there is a way for me to backup my apps and settings into my laptop before I attempt a factory reset? Would HTC Sync be enough? I do not see any supersu app installed. Thank you!
About the red tint issue, I have actually compared this with my friend's HTC One as well, real time, his did not have any form of red tint whatsoever.. kinda worries me.

kuzumitaiga said:
hello snoopy! May I ask if there is a way for me to backup my apps and settings into my laptop before I attempt a factory reset? Would HTC Sync be enough? I do not see any supersu app installed. Thank you!
About the red tint issue, I have actually compared this with my friend's HTC One as well, real time, his did not have any form of red tint whatsoever.. kinda worries me.
Click to expand...
Click to collapse
Use HTC Backup. Just do a backup before you factory reset, then when you're setting up the phone again, just choose the "restore from a backup" instead of starting fresh.
The red tint issue is just really random and you either have it or not. There really is nothing you can do about it other than talk with HTC and get a replacement.

aooga said:
Use HTC Backup. Just do a backup before you factory reset, then when you're setting up the phone again, just choose the "restore from a backup" instead of starting fresh.
The red tint issue is just really random and you either have it or not. There really is nothing you can do about it other than talk with HTC and get a replacement.
Click to expand...
Click to collapse
I'm back, done the factory reset and attempted to play a game of Jetpack Joyride (no idea of other game I could test on) before restoring, still the same performance issues, stutters every five seconds or so, hard to not notice, is this normal?

kuzumitaiga said:
I'm back, done the factory reset and attempted to play a game of Jetpack Joyride (no idea of other game I could test on) before restoring, still the same performance issues, stutters every five seconds or so, hard to not notice, is this normal?
Click to expand...
Click to collapse
No it shouldn't lag.

aooga said:
No it shouldn't lag.
Click to expand...
Click to collapse
hmm.. is there even a chance for this to be a manufacturer's defect on the hardware that is causing the inconsistent frame rates, in your opinion?

kuzumitaiga said:
hmm.. is there even a chance for this to be a manufacturer's defect on the hardware that is causing the inconsistent frame rates, in your opinion?
Click to expand...
Click to collapse
Try to run a benchmark and compare it with the results from other users

darksnoopy said:
Try to run a benchmark and compare it with the results from other users
Click to expand...
Click to collapse
been doing so in the past minute.
Pi in 140, 141 average. Now downloading AnTuTu, is there a benchmark app that you'd like me to test out on?
EDIT: AnTuTu score: 28403

kuzumitaiga said:
been doing so in the past minute.
Pi in 140, 141 average. Now downloading AnTuTu, is there a benchmark app that you'd like me to test out on?
Click to expand...
Click to collapse
Antutu is ok, i am testing it now and i got 28403

darksnoopy said:
Antutu is ok, i am testing it now and i got 28403
Click to expand...
Click to collapse
attached the screenshot in the previous post, that's odd, our numbers are exactly the same, is that common?

kuzumitaiga said:
attached the screenshot in the previous post, that's odd, our numbers are exactly the same, is that common?
Click to expand...
Click to collapse
It's not common, but it can happen. This is what I got and my phone doesn't lag at all. 20291 in antutu. Benchmarks are totally useless.

aooga said:
It's not common, but it can happen. This is what I got and my phone doesn't lag at all. 20291 in antutu. Benchmarks are totally useless.
Click to expand...
Click to collapse
hmmm... this is odd.. is there another way, in your opinion that you think would assist in this? thanks

kuzumitaiga said:
hmmm... this is odd.. is there another way, in your opinion that you think would assist in this? thanks
Click to expand...
Click to collapse
Try a different ROM maybe? All HTC ones should perform almost exactly the same.
Sent from my Nexus 7 using Tapatalk

aooga said:
Try a different ROM maybe? All HTC ones should perform almost exactly the same.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
sorry, i think this is a stupid question, but wouldn't changing ROM be considered as rooting? or requiring a root? That would ultimately void the warranty right?

aooga said:
Try a different ROM maybe? All HTC ones should perform almost exactly the same.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
urgh.. don't even know if it's actually just my eyes playing tricks on me or what.. the lag issues are only when playing games, ALL games. Home screens and stuff are just too smooth.

kuzumitaiga said:
sorry, i think this is a stupid question, but wouldn't changing ROM be considered as rooting? or requiring a root? That would ultimately void the warranty right?
Click to expand...
Click to collapse
That's a tricky question. If your phone has a hardware defect, I don't think HTC can legally get out of honoring the warranty (but I'm not sure). The problem is, if you've rooted, it will be much harder for you to argue that it definitely is a hardware defect. I would have it serviced if you can get warranty service. And BTW, on my phone (rooted, custom ROM), Jetpack Joyride has occasional frames of lag (mostly in the beginning of the level), but gameplay seems smooth after that.

kuzumitaiga said:
sorry, i think this is a stupid question, but wouldn't changing ROM be considered as rooting? or requiring a root? That would ultimately void the warranty right?
Click to expand...
Click to collapse
You can always relock the bootloader and remove all traces of you rooting it. (S off).
As the other guy said, if there really is a problem, I would get it replaced now.
Sent from my HTC One using Tapatalk

Note 4 gyroscope calibration...

ive searched google and only found the option on note 2. i also found where it said to do a self sensor test on the galaxy s5. tried it , to no avail. i was wondering if any one has experience this issue before. stock rooted. havent deleted or messed with any apps or settings other than the blatantly obvious bloat. its a brand new note 4 btw. less than a month, never dropped or wet. kept in an otterbox defender from day 1. could this possibly be some app messing with the settings? ive gone so far as to set a level on it and test to make sure my world isnt tilted lol. but im spot on. any ideas are appreciated.

Gps status and toolbox.. Playstore
BAD ASS NOTE 4

BACARDILIMON said:
Gps status and toolbox.. Playstore
BAD ASS NOTE 4
Click to expand...
Click to collapse
that tells me nothing... ive downloaded it and there seems to be no option for calibration.

p8ntballa9362 said:
that tells me nothing... ive downloaded it and there seems to be no option for calibration.
Click to expand...
Click to collapse
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top right
BAD ASS NOTE 4

BACARDILIMON said:
View attachment 3252934top right
BAD ASS NOTE 4
Click to expand...
Click to collapse
has any one else had this problem???? i just got a replacement from tmobile and it does the exact same thing. this is multiple apps too. and the gps status didnt calibrate the phone... im stock. was rooted. reset everything. now its just stock 4.4.4 nk4. any ideas helps.

p8ntballa9362 said:
has any one else had this problem???? i just got a replacement from tmobile and it does the exact same thing. this is multiple apps too. and the gps status didnt calibrate the phone... im stock. was rooted. reset everything. now its just stock 4.4.4 nk4. any ideas helps.
Click to expand...
Click to collapse
Did you check the phone before rooting it? Was it working correctly?
When you went back to stock, what steps did you take exactly?
Sent from my SM-N910T using XDA Free mobile app

I haven't tried it but this may help:
GPS Status Test & Fix - No Ads
https://play.google.com/store/apps/details?id=com.cochibo.gpsstatus

I think if you got phone replaced and you have issues already something you doing is off. As mentioned before give a step by step thing u did to this point. Did you load a backup? What rom? Stock from a fresh download?
BAD ASS NOTE 4

dkb218 said:
I haven't tried it but this may help:
GPS Status Test & Fix - No Ads
https://play.google.com/store/apps/details?id=com.cochibo.gpsstatus
Click to expand...
Click to collapse
tried that already.... i went into recovery and wiped the cache first, then i did a master reset. the replacement tmobile sent me is doing the same exact thing. so it has to be some type of hardware problem or its baked into the firmware.

2 phones back to back with same issue? Call Tmobile get another one and try it before u do anything
BAD ASS NOTE 4
---------- Post added at 03:42 PM ---------- Previous post was at 03:38 PM ----------
Better yet what are you trying to do that makes you think it is not level
BAD ASS NOTE 4

BACARDILIMON said:
2 phones back to back with same issue? Call Tmobile get another one and try it before u do anything
BAD ASS NOTE 4
---------- Post added at 03:42 PM ---------- Previous post was at 03:38 PM ----------
Better yet what are you trying to do that makes you think it is not level
BAD ASS NOTE 4
Click to expand...
Click to collapse
yeah ive got another on the way. just read a thread on here and on ATT web site were the guy had the SAME EXACT problem. his was going to the right tho. said he traded it in, that one did the same thing. even tried it on the demo model at the store and it did the same thing. im wondering if this may be more common than we think. every one check your phones... and please let me know if you have similar issues. ive downloaded damn near every app to try and calibrate it, but it wont budge. phone was never dropped or any water damage. and yes stock ROM from sammobile. never had a custom rom on it. furthest i went was rooting it.

Go to a different store

p8ntballa9362 said:
yeah ive got another on the way. just read a thread on here and on ATT web site were the guy had the SAME EXACT problem. his was going to the right tho. said he traded it in, that one did the same thing. even tried it on the demo model at the store and it did the same thing. im wondering if this may be more common than we think. every one check your phones... and please let me know if you have similar issues. ive downloaded damn near every app to try and calibrate it, but it wont budge. phone was never dropped or any water damage. and yes stock ROM from sammobile. never had a custom rom on it. furthest i went was rooting it.
Click to expand...
Click to collapse
What are you doing with phone that makes you think you have issues
BAD ASS NOTE 4

BACARDILIMON said:
What are you doing with phone that makes you think you have issues
BAD ASS NOTE 4
Click to expand...
Click to collapse
im holding it landscape mode.... when i hold it perfectly level it drifts off to the left. the original phone i bought does it. the first phone they sent did it. and now the 3rd phone i have the second replacement does it. all to the left. i cant imagine ALL 3 have the same exact hardware issue some im assuming its a bug baked into the firmware. ive found the accelerometer and gyro calibration files but i cant edit them for some reason. any help is appreciated.

p8ntballa9362 said:
im holding it landscape mode.... when i hold it perfectly level it drifts off to the left. the original phone i bought does it. the first phone they sent did it. and now the 3rd phone i have the second replacement does it. all to the left. i cant imagine ALL 3 have the same exact hardware issue some im assuming its a bug baked into the firmware. ive found the accelerometer and gyro calibration files but i cant edit them for some reason. any help is appreciated.
Click to expand...
Click to collapse
What app are you using to test this
BAD ASS NOTE 4

Hmm, mine seems to be pretty spot on (without having attempted any calibration). The attached screenshot was taken from the Level tool in Smart Tools Pro, after holding my phone in landscape then laying it down on a flat surface. My setup is DynamicKat 4.2 and AEL kernel 7.3. Out of curiosity, if you check in the app Phone INFO Samsung, what hardware revision is your (the people who are having problems) phone? Mine is rev1.1. Just wondering if this might be a problem that affected rev1.0 devices and was possibly fixed in rev1.1?

How do I access that? I've seen the Rev version some where before I can't seem to find it now though.

p8ntballa9362 said:
How do I access that? I've seen the Rev version some where before I can't seem to find it now though.
Click to expand...
Click to collapse
I had to search a bit for it too with the app's new UI
After launching the app, swipe right (swipe R -> L, that is) through the menus until you get to the Hardware section. Then you'll find the hardware revision near the middle in that section.

What app are we taking about exactly? The phone dialer app? Kinda confused. You're gong to have to lay this one out for me lol. I'm still on KK 4.4.4
Also thank you for your help and trouble shooting.

p8ntballa9362 said:
What app are we taking about exactly? The phone dialer app? Kinda confused. You're gong to have to lay this one out for me lol. I'm still on KK 4.4.4
Also thank you for your help and trouble shooting.
Click to expand...
Click to collapse
Here's a Play Store link: https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
It's an excellent app that makes a ton of hard to find info about your device very easily accessible.
Happy to (try) to help Thanks for looking into it to see if my "hardware revision theory" is relevant to the issue :good:

App crashes and reboots

Anyone had apps crash / close not responding or phone reboots ?
Installed stability patch that was released but still getting reboots of os and app crashes.
Sent from my TA-1012 using Tapatalk

Nokia 8 bud
Sent from my TA-1012 using Tapatalk

Nope no problems here, everything runs clean and smooth. Maybe you should hard reset?

No issues here

No issues...

Lorditler. I'm no troll buddy. Sadly my Nokia 8 is going back. Crashes, reboots, smart lock doesn't work period.
I'm pretty gutted about it not being 100% from the get go.
Sent from my XT1572 using Tapatalk

I've had the odd app crash and reboot, I've got one more week to decide if I'm keeping it. Only thing is, I'm not sure there's anything else around that's going to be pure android with these specs for the same price. Pixel 2 is interesting, but likely to be £700+...

Smudger40 said:
I've had the odd app crash and reboot, I've got one more week to decide if I'm keeping it. Only thing is, I'm not sure there's anything else around that's going to be pure android with these specs for the same price. Pixel 2 is interesting, but likely to be £700+...
Click to expand...
Click to collapse
You sound like your exactly where I'm at smudger40. My phone arrived last wed so under DSR I've got a fortnight. After a fortnight I'm stuck with it for the next 2 years.
I'm after a near stock / totally stock android phone which leaves the pixel.
But like you I'm watching what price it is released at and with the fruity firm releasing a £1150 handset, what's not to say the pixel 2 hasn't suddenly gone up even more.
Like yourself I suspect it's going to be around £750 ish.
Which makes the Nokia a real bargain. My Nokia is going back so I'm covered under DSR and im just going to sit on the fence and see what pixel 2 looks like come oct.
And at that point i maybe re-order the nokia and hope I get a better one than the one I'm returning.
As for the X phone... I think this will open the flood gates to 3 year phone contracts to make the phone contract affordable or people are going to have to put 300-400 towards the handset cost.
Sent from my XT1572 using Tapatalk

I've had random reboots. Also issues with phone app and alarm. Phone app is being silent and unresponsive, alarm is just silent.

No issues here at all. Maybe try a factory reset and run with bare minimum a day or 2.
If it still happens it could very well be issues specific to your phone and you should be able to return it and get it either replaced or repaired.
My phone version is... Read below ?
Sent from my TA-1004 using Tapatalk

swejuggalo said:
No issues here at all. Maybe try a factory reset and run with bare minimum a day or 2.
If it still happens it could very well be issues specific to your phone and you should be able to return it and get it either replaced or repaired.
My phone version is... Read below
Sent from my TA-1004 using Tapatalk
Click to expand...
Click to collapse
Running a flagship phone with bare minimum? That makes no sense.
I have random reboots, phone app crashes on incoming calls, apps lag heavily, phone gets stuck in landscape mode.
Even the original ZTE Blade had better software than this. This is my first Nokia phone in 17 years and I will probably never get another one.

nuggeo said:
Running a flagship phone with bare minimum? That makes no sense.
I have random reboots, phone app crashes on incoming calls, apps lag heavily, phone gets stuck in landscape mode.
Even the original ZTE Blade had better software than this. This is my first Nokia phone in 17 years and I will probably never get another one.
Click to expand...
Click to collapse
The very least you can do is to factory reset and some basic trial and error... If the service workshop factory reset it and can't find issues they basically end up claiming you caused the problems. Gathering some proof makes them look like the idiot instead.
It could very well be hardware related since mine works perfectly. **** happens. No brand has 100% flawless phones.
Avoid Nokia if you must... But then avoid Samsung due to Note 7 aka Firestarter, Sony due to random reboots on my Z5 premium (that they fixed later), Apple due to critically flawed updates... The list can go rather large if you really put some time on finding reasons to avoid something.
Sent from my TA-1004 using Tapatalk
---------- Post added at 12:10 PM ---------- Previous post was at 11:48 AM ----------
A interesting question... All with issues is that TA-1012? Mine is TA-1004. Only issue I've seen is that I had Data Saver function enabled a few times automatically.
Sent from my TA-1004 using Tapatalk

No, I'm on TA1012 with no problems.

swejuggalo said:
The very least you can do is to factory reset and some basic trial and error... If the service workshop factory reset it and can't find issues they basically end up claiming you caused the problems. Gathering some proof makes them look like the idiot instead.
It could very well be hardware related since mine works perfectly. **** happens. No brand has 100% flawless phones.
Avoid Nokia if you must... But then avoid Samsung due to Note 7 aka Firestarter, Sony due to random reboots on my Z5 premium (that they fixed later), Apple due to critically flawed updates... The list can go rather large if you really put some time on finding reasons to avoid something.
Sent from my TA-1004 using Tapatalk
---------- Post added at 12:10 PM ---------- Previous post was at 11:48 AM ----------
A interesting question... All with issues is that TA-1012? Mine is TA-1004. Only issue I've seen is that I had Data Saver function enabled a few times automatically.
Sent from my TA-1004 using Tapatalk
Click to expand...
Click to collapse
Already am avoiding all brands you mentioned.

I really like the Nokia 8. Just what I really wanted but, mines not been right from the first day. However, having seen pics that were leaked last night of the pixel 2, I think that looks a proper minger. Then there's leaks of the Nokia 9 appearing every where.
Sitting this one out till Nov when either I go Nokia 8/9 or minger phone (pixel 2 XL) depending on how stupidly it is priced
Sent from my XT1572 using Tapatalk

Janzerfaust said:
I've had random reboots. Also issues with phone app and alarm. Phone app is being silent and unresponsive, alarm is just silent.
Click to expand...
Click to collapse
I have exactly the same issues, with the phone app crashing and alarm is silent sometimes, have you found a solution to your problem?

As others have not had this issue I've returned my handset to carrier. Awaiting a replacement bud
Sent from my XT1572 using Tapatalk

cpu-z crashes for me all the time.....ayone can give that app a try and report back please?

Thorgoth said:
cpu-z crashes for me all the time.....ayone can give that app a try and report back please?
Click to expand...
Click to collapse
Works fine @.my end
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

NOT FIXED (SCREEN ISSUES)

Have seen many posts saying the problem is fixes after the new update.
If you try samsung diagnostic menu, you will see the problem again.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I don't notice the problem in real use, but many people do, samsung should recall all unites and fix this.

I remember this diagnostic tool is not appropriate for some reason. Download Touch Screen Test from Play Store and do the test again. Also, the latest firmware update BUA5 has been reported to fix the issue completely, which my phone hasn't received yet (unlocked on Verizon).

tkshk said:
I remember this diagnostic tool is not appropriate for some reason. Download Touch Screen Test from Play Store and do the test again. Also, the latest firmware update BUA5 has been reported to fix the issue completely, which my phone hasn't received yet (unlocked on Verizon).
Click to expand...
Click to collapse
You can use a drawing app if you want, and same problem.
The touch screen test app does not show any problems, only if you swipe fast, but anyway, looks like a shady fix

Aren't you suppose to follow the rectangles with your lines? Invalid input...

blackhawk said:
Aren't you suppose to follow the rectangles with your lines? Invalid input...
Click to expand...
Click to collapse
? it is valid, it recognizes the ghost touching tf

I think you're suppose to follow the rectangles and make an "X"; if those register after being touched it's working correctly.
If you have an after market screen protector this may screw it up.
If you're inadvertently touching the screen that can screw it up.
Try increasing or decreasing touch sensitivity.
Try enabling accidental touch protection if that's an option.
Clear the system cache on the boot menu.
Try a hard reboot (not reset!!!).

blackhawk said:
I think you're suppose to follow the rectangles and make an "X"; if those register after being touched it's working correctly.
If you have an after market screen protector this may screw it up.
If you're inadvertently touching the screen that can screw it up.
Try increasing or decreasing touch sensitivity.
Try enabling accidental touch protection if that's an option.
Clear the system cache on the boot menu.
Try a hard reboot (not reset!!!).
Click to expand...
Click to collapse
the thing is it's probably happening to more people because they ****ed the phone with cheap components
the fix they promise just hides the problem away in the touch screen test app
that's why im angry

I'm on the latest BUA5 and for me it didn't fix the issue. Maybe it did make it a little bit better, but it is not completely gone. For me the touch issue is so small, I don't mind. I can only encounter the problem in the test app.
My guess is that many who think it is fixed, didn't swipe fingers fast, close or long enough. The problem won't occur if you swipe on the edges of the screen and it won't occur immediately, only after some time.
OR then it is really fixed for some, but then I guess I'm not the lucky one

Huberttus said:
I'm on the latest BUA5 and for me it didn't fix the issue. Maybe it did make it a little bit better, but it is not completely gone. For me the touch issue is so small, I don't mind. I can only encounter the problem in the test app.
My guess is that many who think it is fixed, didn't swipe fingers fast, close or long enough. The problem won't occur if you swipe on the edges of the screen and it won't occur immediately, only after some time.
OR then it is really fixed for some, but then I guess I'm not the lucky one
Click to expand...
Click to collapse
YES but what can you do? big company.
i play games, use social media, etc etc
never notice any issue, only with test
but it's so weird that samsung almost dont talk this

bernardorosa said:
the thing is it's probably happening to more people because they ****** the phone with cheap components
the fix they promise just hides the problem away in the touch screen test app
that's why im angry
Click to expand...
Click to collapse
Samsung will substitute components and smaller chipsets as needed during a production run.
Result unpredictable behavior after firmware updates because the firmware wasn't configured for the substitute chipset.
It's so bad Sammy doesn't know what chipsets were used without physically examining the unit.
After which they can correct the firmware... presumably or replace said component.
Send it in or get a replacement if you believe you have a major issue.
Welcome to Sammy's beta hardware test program

Huberttus said:
I'm on the latest BUA5 and for me it didn't fix the issue. Maybe it did make it a little bit better, but it is not completely gone. For me the touch issue is so small, I don't mind. I can only encounter the problem in the test app.
My guess is that many who think it is fixed, didn't swipe fingers fast, close or long enough. The problem won't occur if you swipe on the edges of the screen and it won't occur immediately, only after some time.
OR then it is really fixed for some, but then I guess I'm not the lucky one
Click to expand...
Click to collapse
You are right. Swiping up and down alternately with two fingers close enough still creates ghost touches, far apart no issue. Although the fix may not be perfect, in day to day use I'd say the fix is good enough, because we hold a phone in a landscape mode when playing games, and two thumbs are far apart from each other.

blackhawk said:
Samsung will substitute components and smaller chipsets as needed during a production run.
Result unpredictable behavior after firmware updates because the firmware wasn't configured for the substitute chipset.
It's so bad Sammy doesn't know what chipsets were used without physically examining the unit.
After which they can correct the firmware... presumably or replace said component.
Send it in or get a replacement if you believe you have a major issue.
Welcome to Sammy's beta hardware test program
Click to expand...
Click to collapse
If I send it in, and they open and change something, water resistant is gone, and I lose ip certification.
I probably can't get it replaced because of laws.
Do you also have this phone?
I don't know about that hardware beta tester, because even people that bought the phone days ago, have this issue.
It's universal

bernardorosa said:
If I send it in, and they open and change something, water resistant is gone, and I lose ip certification.
I probably can't get it replaced because of laws.
Do you also have this phone?
I don't know about that hardware beta tester, because even people that bought the phone days ago, have this issue.
It's universal
Click to expand...
Click to collapse
I have the 10+. If Samsung repairs it they will send it back with the original seals. It's not rocket science.
In time after enough have been seen Samsung may well include a firmware patch for the effected units. Lol, after over a year and a half Samsung finally has the Buds+ firmware dialed in... they sound great, now.
You could also demand a full refund.
If I could get one out of Sony... anything is possible
Rule #1 no free rides.
Free lessons in assertiveness are a stone cold pleasure. Indulge yourself if so inclined.

blackhawk said:
I have the 10+. If Samsung repairs it they will send it back with the original seals. It's not rocket science.
In time after enough have been seen Samsung may well include a firmware patch for the effected units. Lol, after over a year and a half Samsung finally has the Buds+ firmware dialed in... they sound great, now.
You could also demand a full refund.
If I could get one out of Sony... anything is possible
Rule #1 no free rides.
Free lessons in assertiveness are a stone cold pleasure. Indulge yourself if so inclined.
Click to expand...
Click to collapse
It is what it is...
They will probably in some months completely fix it. It doesn't affect normal use anyway so, i will just let it go
Imagine paying so much for the buds + and only after a year the firmware is right
They have been putting out firmware updates, and the problem has been getting fixed, but not 100%
Maybe one UI 3.1 does the trick

Already update the BUA5 firmware... Touch issue still happen, now can't even play any fps game... Always miss touch and ghost drag especially when using multi touch..
Samsung should hv make recall and change the screen/digitizer....my xiaomi mi8 games bettter than this **** phone.

darrez said:
Already update the BUA5 firmware... Touch issue still happen, now can't even play any fps game... Always miss touch and ghost drag especially when using multi touch..
Samsung should hv make recall and change the screen/digitizer....my xiaomi mi8 games bettter than this **** phone.
Click to expand...
Click to collapse
In what games does that happen to you?
Can you Record and show it?
I would like to try and see if I get issues, i play cod mobile, pubg, asphalt 9, and 0 touch problems

No problems with mine after latest update. BUA5. Bought from Samsung store last month.
Had run the test from the samsung diagnostic menu (*#0*#).
Swiped fast left-right for more than 30-40 times each side.

ToothFairy' said:
No problems with mine after latest update. BUA5. Bought from Samsung store last month.
Had run the test from the samsung diagnostic menu (*#0*#).
Swiped fast left-right for more than 30-40 times each side.
View attachment 5194203
Click to expand...
Click to collapse
You had problems before the update?

Yes!
In the same test, on the aprox. same no. of swipes, there was, maybe, 7-8-... lines which crossed from one side to another.
Now it's much, much better.

ToothFairy' said:
Yes!
In the same test, on the aprox. same no. of swipes, there was, maybe, 7-8-... lines which crossed from one side to another.
Now it's much, much better.
Click to expand...
Click to collapse
Guess all I can do is waiting for update, since the problem is gone for you, it will probably be gone for all of the users
If so, all the hard earned money that I spent will be worth it