Related
I just recently upgraded my 8525 to a Tilt, and gave the 8525 to my son. When he swapped his sim card from his Touch to the 8525 it would always show the signal strength with an exclamation point and the data connection had an 'X'. I tried my sim card with it, and got the same results.
I took the phone to the AT&T store and the rep said that AT&T now lets you use only the handset that you have associated with your account. He clicked on a few screens, then the 8525 was able to get and hold a connection using my sons sim card.
He said this is something that AT&T just started in the last week. So much for swapping handsets.....
this is a lie.. i swap between 8525/tilt
jakeypoo said:
this is a lie.. i swap between 8525/tilt
Click to expand...
Click to collapse
agreed...mods please close this thread
NOT true. My SIM works in both my 8525 and my Tilt.
Doug2873 said:
agreed...mods please close this thread
Click to expand...
Click to collapse
man, that's harsh. Just fishing for more info. Is there something else I should have done?
More like trolling...
Think about it - what possible benefit would AT&T get by locking a handset to a SIM card? NONE! They would have a lot of pissed off customers.
Your son's card was probably disabled and he re-enabled it.
AT&T Sim cards
Might just be that your son's sim card is one of the old 56k Cingular cards and he needed to get a newer 64k card for medianet and 3g to work in the 8525. All he would have to do is call AT&T and they would send him a new card for his account. Don't be fooled by what someone that works in a AT&T store say's to you. One would assume that they know what they are talking about, that is wishfull thinking!!!
my son's sim card was not a 3g card, but mine is. the phone wouldn't work with mine either. when we went to the store we got a 3g card for my son.
i've switched sims between handsets quite a bit, but this time was the first I experienced a phone that wouldn't work. it doesn't make sense that AT&T would do something like this, that's why i posted here for your comments. and cheers to those that chimed in...thanks.
You know, when I tested your theory tonight, I noticed I had a harder time inserting my SIM into my 8525 than into my Tilt. Maybe it wasn't fully seated? The slot is configured different and I had to push harder to get it into the 8525. The first time I booted it I got no signal until I reseated the SIM.
I rarely swap SIMs so I would not notice this normally...
i work @ ATT and i can say that alot of time reps do talk out of their asses my co-workers do it all the time if they do\nt know something or they ask me.. but att hasnt been locking handsetes to sim i swap between my 8525 BJ V3x
SYNC BB pearl and slvr all the time with no problem. g/f does the same thing i do just not as many phones as i do
okay, i bought my hero in january, and it has been perfect until last month, the trackball stopped working, and it was a malfunction. so they replaced the top half of my phone, at the corporate store. that day they gave it back, it got dust under the screen, so they gave me a refurb. i had perfect service in my house, there is another person living with me that has the same phone, with fresh 2.1.1 and they have great reception. my refurb which was stock, was unable to make or receive calls from inside my house, or sms and mms. but i was able to access data. so i went to the store, they gave me a brand new one, got home, same problem, i took it back to the store. at the store they ran it threw a test, which it failed and crashed the "tester". so they gave me a new one yesterday, i have it at home, same problem. so i am super frustrated, and dont know what the problem is. any solutions? or help? i would really appreciate it.
Try updating your prl then rebooting your phone.
damiandarkwater said:
Try updating your prl then rebooting your phone.
Click to expand...
Click to collapse
tried. no help. can i degrade my prl? 60663 worked great for me, is it possible i could go back to that?
So last 5 minutos I have been freaking out over here, my Captivate just stoped recognizing my SIM card, everything was okay and my phone right here at my side until Astrid come bother me to do my homework, when I closed Astrid this notification pops upo saying that I have no SIM card on the phone and asking me to reboot it, so I rebooted and over and over again removed my card and still no results, anyone have ever had a similar problem? (it's not just for messages, its for everything)
If there is no solution how can I make my phone back to default options? so that I can return it to AT&T( right now I have Cognition 2.3b4), sorry for all the stupid questions
henriquef said:
So last 5 minutos I have been freaking out over here, my Captivate just stoped recognizing my SIM card, everything was okay and my phone right here at my side until Astrid come bother me to do my homework, when I closed Astrid this notification pops upo saying that I have no SIM card on the phone and asking me to reboot it, so I rebooted and over and over again removed my card and still no results, anyone have ever had a similar problem? (it's not just for messages, its for everything)
If there is no solution how can I make my phone back to default options? so that I can return it to AT&T( right now I have Cognition 2.3b4), sorry for all the stupid questions
Click to expand...
Click to collapse
Did u try using a different SIM to see if that works?
diablo009 said:
Did u try using a different SIM to see if that works?
Click to expand...
Click to collapse
I don't really have another one just my brazilian one that have no signal so makes no difference
henriquef said:
I don't really have another one just my brazilian one that have no signal so makes no difference
Click to expand...
Click to collapse
Trying to see if ur SIM card is toast.
Take your sim to a store and get a new one. I did it twice with my phone. The second time I showed the sales guy I had 2.2 with a custom rom after he *****ed about no 2.2 update for his captivate. They don't care. They are sales, not returns. And to answer your question, odin. You shouldn't be flashing if you don't know how to fix it.
From a phone
boborone said:
Take your sim to a store and get a new one. I did it twice with my phone. The second time I showed the sales guy I had 2.2 with a custom rom after he *****ed about no 2.2 update for his captivate. They don't care. They are sales, not returns. And to answer your question, odin. You shouldn't be flashing if you don't know how to fix it.
Click to expand...
Click to collapse
I got a new SIM card it's working now Thanks
I just got an HTC one a few days ago off ebay. I love it so far but I am having some issues. Running OMJ's sprint one rom. Flashed multiple times with full wipes, etc.
I keep getting invalid sim messages, sprint self service keeps opening randomly (even when in pocket, which then leaves phone unlocked and i start pocket calling)
It's starting to drive me nuts. Anyone else had these issues? Is my phone possibly not activated correctly? Lady i dealt with on phone activating seemed like a rookie... Is my sim card bad? 4g works at times, calls work, everything seems ok..
This happened to me on Stock non rooted after I activated my replacement.
Just contact sprint via chat ( I did LITERALLY 5 mins ago). It's caused by a Sprint error while inputting your UICC or something.
The chat guy just gave me a service update and a profile update, and voila! I'm getting my 4G back, all 1.25 Mbps of it!
I realize that you do get 4G sometimes, but would NEVER get it. Other than that, our problems are the same.
sauprankul said:
This happened to me on Stock non rooted after I activated my replacement.
Just contact sprint via chat ( I did LITERALLY 5 mins ago). It's caused by a Sprint error while inputting your UICC or something.
The chat guy just gave me a service update and a profile update, and voila! I'm getting my 4G back, all 1.25 Mbps of it!
I realize that you do get 4G sometimes, but would NEVER get it. Other than that, our problems are the same.
Click to expand...
Click to collapse
sprint chat, gave me slowest agent in world. took 25 mins for them to tell me to remove the sim and put it back in. Finally, they said my sim wasn't paired to my phone and I had to go to a store to fix.
So today, I go to store, wait around forever. I am told my sim is active on another account (uhh? no.. ) and the only way to fix is a new sim. Ok cool, give me a new sim and lets do this!
They dont have sim cards.... Corporate store, no sims. No way to order them, no way to get them, nothing. The only "solution" they have and I can't even do that. Driving me effing nuts. On phone again now trying to figure something out.
milkit said:
sprint chat, gave me slowest agent in world. took 25 mins for them to tell me to remove the sim and put it back in. Finally, they said my sim wasn't paired to my phone and I had to go to a store to fix.
So today, I go to store, wait around forever. I am told my sim is active on another account (uhh? no.. ) and the only way to fix is a new sim. Ok cool, give me a new sim and lets do this!
They dont have sim cards.... Corporate store, no sims. No way to order them, no way to get them, nothing. The only "solution" they have and I can't even do that. Driving me effing nuts. On phone again now trying to figure something out.
Click to expand...
Click to collapse
going on over an hour on the phone. Transferred from customer support, to tech support, to SALES, back to tech support, now waiting for who knows who. About 10 mins away from not having Sprint service anymore
milkit said:
going on over an hour on the phone. Transferred from customer support, to tech support, to SALES, back to tech support, now waiting for who knows who. About 10 mins away from not having Sprint service anymore
Click to expand...
Click to collapse
That's some bull. Demand a solution or a free early termination. I would punch somebody if I got service like that.
sauprankul said:
That's some bull. Demand a solution or a free early termination. I would punch somebody if I got service like that.
Click to expand...
Click to collapse
Sprint Technical Support "do you mean the memory card?" NO idoit. HTC one, one of your flagship phones, does not even have a memory card!!! She also told me to remove the battery, then decided wiping the phone was the way to go. I refused.
The guy at Sprint Corporate store told me to move my sim from old Note 2 into my HTC One to fix it.
Every person I talk to is clueless.
This error has nothing to do with your phone, as far as I know. Actually, you know what? Do another Sprint chat and ask for Corey N. If they ask you why, tell them someone else had the same problem and Corey fixed it a couple days ago.
Yeah, but keep at it. It's nothing to do with your phone. I told Corey that my phone was able to receive a 4G signal before I activated it. That is what triggered him to check the service info. Otherwise, I too was going to have to get a new SIM card. Tell them they have to use your UICC ID to give you a service update.
Good luck man. You'll probably need it.
sauprankul said:
This error has nothing to do with your phone, as far as I know. Actually, you know what? Do another Sprint chat and ask for Corey N. If they ask you why, tell them someone else had the same problem and Corey fixed it a couple days ago.
Yeah, but keep at it. It's nothing to do with your phone. I told Corey that my phone was able to receive a 4G signal before I activated it. That is what triggered him to check the service info. Otherwise, I too was going to have to get a new SIM card. Tell them they have to use your UICC ID to give you a service update.
Good luck man. You'll probably need it.
Click to expand...
Click to collapse
i became aware it wasnt the phone pretty quick. I spent 30 mins explaining that multiple times only be to told i was being transferred and notes would carry over, then new person wouldnt have any clue what i was calling about. I finally gave up and hung up on phone. Got on chat, and i told the lady how to fix it.
She was having me do reboots and stuff and I just said, listen... Here is my sim card #, can you tell me if that sim is activated on my phone or someone elses. She looked and said it was active on another account. I said ok, THAT is the problem. I told her to either send me a new sim, or get it off the other account and on to mine since it was obviously a mistake. After another 30 mins she got i working finally.
I'm unsure if my problem has to do with Verizon or if I need to run a factory reset or try other options. Here's my story:
As soon as the phone arrived today, I unlocked, rooted, and flashed TWRP. No sim was in at any point since I didn't have a nano sim to use for it.
I tried cutting my Galaxy Nexus micro sim into a nano sim (apparently this works for some people), but the N6 states "no sim card - no service" so I don't think it worked.
Went to a Verizon store and got a nano sim for 28 cents, but the clerk couldn't activate it or bind it to my account since Verizon doesn't have the N6 IMEI numbers in their database. He told me to call support. Support was actually helpful, somewhat knowledgeable at least, and tried to activate the sim card over the phone.
Apparently the sim is pending activation from the phone, but I'm still getting the "no sim card - no service" errors. Does anyone know if this error means that it can't connect to the network, or if the phone thinks the sim is physically missing? There seems to be only one way to add the sim to the little tray as far as I can tell (gold face up, matched corner).
Has anyone else had similar issues? Should I try reverting (unroot/stock recovery/etc)? I'm not sure what the best approach is to activate the sim as I'm uncertain if the issue is still with Verizon or the N6.
EDIT: Everything is working now. For those of you moving from a phone with a micro sim, all you need to do is:
1. Cut the micro card down to the size of a nano
2. Drop it in your nexus6
3. Make sure wifi is off if you've already run through the setup. This was my mistake!
4. Give it a few minutes and you'll see the mobile icon flash LTE
It may help if you change your mobile network settings to LTE preferred.
Same thing happened to me. Did you try spinning the sim card around? The notched corner didn't look so much like a notch by the time I was done trimming...
Larzzzz82 said:
Same thing happened to me. Did you try spinning the sim card around? The notched corner didn't look so much like a notch by the time I was done trimming...
Click to expand...
Click to collapse
Interesting. I trimmed off all the white plastic on the left and right sides so that I can rotate it or even flip it over. Going to try a few permutations... nothing yet. That's all it took eh?
That's all it took for me. Everything works. Data, voice, sms,mms... Everything.:good:
Larzzzz82 said:
That's all it took for me. Everything works. Data, voice, sms,mms... Everything.:good:
Click to expand...
Click to collapse
Still no dice. The gold face should be face up, right? I noticed that after a few minutes the error changes to "selected network unavailable", so maybe I'm putting it in right but now its just not being registered.
So far in my experience that message means you need to nuke and repave, including userdata.....YMMV
EDIT: Probably easier to get a new SIM from VZW, thats what I did
cmh714 said:
So far in my experience that message means you need to nuke and repave, including userdata.....YMMV
EDIT: Probably easier to get a new SIM from VZW, thats what I did
Click to expand...
Click to collapse
Thanks, I'll try a factory reset. I'm only running stock... can't imagine root or custom recovery would prevent the sim from being recognized. Perhaps when you click "skip" for the sim card part of the setup it can never be reconciled.
Factory reset didn't work either. Really irritating, it looks like the N6 that shipped from the play store came with android 5.0 instead of 5.0.0 or 5.0.1... possibly a development version from months ago?
I flashed the latest 5.0.1 factory images (boot, system, radio), then flashed TWRP, then did a factory reset to wipe data. At the setup prompt when I rebooted, it still says "insert sim card".
I'm not sure what else to try. If the sim card isn't activated I can't tell if that's why it wants me to insert a card, or if it physically thinks it is missing. I may need to order a nano sim to micro sim adapter, then put that in my old gnex and activate it that way, and finally move it over to the N6.
Does anyone have any other ideas or think I may have overlooked something?
mordrukk said:
Factory reset didn't work either. Really irritating, it looks like the N6 that shipped from the play store came with android 5.0 instead of 5.0.0 or 5.0.1... possibly a development version from months ago?
Click to expand...
Click to collapse
All of the stock shipped with 5.0 so far. Not 5.0.0. 5.0.1 update notification "should" arrive after initial bootup
Contacts screen side up. It took a while to get onto the network initially. .#.#4636#.#. On the dialer opens a testing menu. There is a drop down menu, middle of the phone info page. Mine is set to lte/cdma auto
Thanks, never knew about hidden dialer apps. I set mine to the same. It's been a few hours and still no connection, so I'm going to assume the fact that the sim isn't activated is what's causing the phone to believe it's not inserted. I really need another phone to test with... if the sim card can be activated or work on another device, and still doesn't work in the N6, then it'd be a hardware problem.
Also good to know 5.0 is standard.
Update: I tried using the cut micro sim again, but this time turned wifi off. Looks like cutting the micro sim worked after all. I'm somewhat recognized by the network, but the sim used no longer maps to my account, so I'm getting a verizon webpage stating "device error" and to call customer support. I think if I can get verizon to revert changes made on my account yesterday back to the gnex with my old sim that this will work.
Moral of the story - cutting micro sim cards will work, but turn off wifi when trying to test your sim!
I'll report back once this is finally resolved. Hopefully this helps someone else.
Got it working - just had to get a new micro sim for my gnex, re-activate that device, then I was able to cut it down to nano size and load it into my nexus6. With wifi off this time, everything worked, and it connected to the network.
I've updated the original post with instructions for anyone else who might be having this problem.