Please help us out. - ASUS ROG Phone II Questions & Answers

I recently bought rog phone 2 from flipkart in India. My device is working fine. But i noticed there is one problem with the phone and it had happened many times that it automatically reset its network.
Like it automatically turns off wifi ,both sim signal for 2-3sec and turn it back on again. This happens once or twice in a day at any period of time
Please help me out if anyone finds the solution. Or people having the same problem.

prakhar goel said:
I recently bought rog phone 2 from flipkart in India. My device is working fine. But i noticed there is one problem with the phone and it had happened many times that it automatically reset its network.
Like it automatically turns off wifi ,both sim signal for 2-3sec and turn it back on again. This happens once or twice in a day at any period of time
Please help me out if anyone finds the solution. Or people having the same problem.
Click to expand...
Click to collapse
Sorry for you having these issues, but please stop duplicating the threads...

Related

Wifi Have Problem - help

the wifi con`t turn on
it`s go back off
please help me
make sure that you don't have any programs runing in the background that forces wifi to be turned off.
no not running any program
i have 2 phone`s
only one have this problem
Same here, unable to turn ON WiFi. Once clicked it goes OFF, as if it cannot find the link to WiFi (driver/hardware). I tried several ROMs and the problem persists!!!
Before all was working fine, then all of a sudden it stopped !!!
What can be the reasons/issues ... how to find out ... please help.
Guys! I have the same problem.
DIAM100 from USA under Hard-SPL 1.93
Tried different ROMs (several RUS, WWE, newest 6.5 beta 1), hard reset, different radios, but with no positive result. WiFi can't be switched on nither from Comm Manager (clicking on WiFi) nor from configuration utility (clicking on the link Turn on wireless LAN).
Please advise how to fix.
Please assist us to find out the problem ... perhaps it is hardware and we need to take it to service center!
Try taking the battery out for 10 mins. It worked for me with a GPS problem, it might work for WiFi.
Let me know what happens, if anything!
steveianson said:
Try taking the battery out for 10 mins. It worked for me with a GPS problem, it might work for WiFi.
Let me know what happens, if anything!
Click to expand...
Click to collapse
Just today I've accomplished battery calibration (full discharge, take out the battery for 10 mins, full charge without turning on the phone, take out the battery for 1 min).
Nothing happened with WiFi. Problem still exists.
Also today I've downloaded official ROM (_HTC Touch Diamond_QMR_RUU_Diamond_HTC_WWE-ME_1.93.456.2_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship.exe) from HTC site using serial number and flashed it to the device. Completely the same problem
well, i seem to be having same problem.. (cannot turn on wifi even after clicking several times on "Turn On Wifi")
i also have another major problem with my Diamond : MicroP error.
MicroP error - also got it from yesterday and no clue what it is. Gotta going to service center now!
EazyVG said:
MicroP error - also got it from yesterday and no clue what it is. Gotta going to service center now!
Click to expand...
Click to collapse
Please tell us the result!
And another question - where do you see MicroP error?
Me too...
I also have this problem without ever installing a cooked ROM or using HardSPL...
Did anyone find the solution?
I bought my HTC aborad three weeks ago and I have no warranty. I have no idea what to do. My wifi is stopping working twice a day and I it works sometimes after reseting it. Please, help me!!!
mine too.. is it bugs..???
anyone help plss

[Q] Why my Galaxy S locks up?! (Comatose Syndrome on going investigation)

Hi Guys,
Could someone tell me why my 2 weeks old Galaxy S (Service Provider: Bell) turns it self off out of the blue?
It happend twice already, the phone was on my pocket, I pushed the on/off side botton and nothing happens, the screen is pitch black!!
This is an irritating issue as I'm forced to physically take out the phone from the case and remove the battery and put it back on to turn on the phone.
Does anybody whats causing this issue? and how to fix it ?
Your help is much appreciated!
Cheers
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Send for warranty is needed I think
Sent from my GT-I9000 using XDA App
Essayli said:
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Click to expand...
Click to collapse
No, the info that you purchased the apps is stored in your Google account. So if you use the same Google account as you're using now as your primary account after reset, you can download all those apps for free. (Primary account is the Google account you first associated with the device.)
i had the same problem with 3 different bell vibrants. About 6 days ago, i bought a new sim card from bell for $5, and it has not happened since. I bought my phone from Bestbuy, but bought my new sim card from Bell store because perhaps the bestbuy sim cards are outdated. Hopefully it stays ok.
One thing i did notice was that when my phone would turn off by itself, it was always in an area where there was bad reception. Maybe a link.
I found that it happened when I installed a different launcher other than Touchwiz. I was using LauncherPro, uninstalled it and everything worked fine. I installed ADW and everything is fine so far.
I saw this thread yesterday and was thankful mine hadn't developed this issue. And then last night after about two hours idle time, my SGS switched itself off and the power button wouldn't respond at all. The only way to revive my beloved phone was to do a hard reset (i.e. removing the battery).
For what it's worth, the only "mods" I've made are installing a handful of apps. No new launcher, no custom ROMs etc.
I'm tempted to give Voda a ring and ask for a new SIM. But this really smells more like a hardware fault to me. A faulty SIM shouldn't result in a handset switching itself off, I'd think...
i'v encountered smailar problem , first i thought my phone turned itself off, later i suspected some apps i'v installed ( setCPU, autokiller etc), after while and digging, i found that i'v installed "Android Tweak" , it has an option to disable screen dim, and i'v used that option, so i changed it back and the problem is gone.
in Spain we have the same problem and no solution by now
http://www.htcmania.com/showthread.php?t=126937
Same thing happened to me last night. Maybe a bug with the date?
Rc-Blob said:
Same thing happened to me last night. Maybe a bug with the date?
Click to expand...
Click to collapse
Mine just died again ten minutes ago. I guess it's a possibility, but considering the number of bugs that we're all discovering with the hardware and software, I'm suspecting it's yet another dodgy batch of phones from Samsung.
I just bought two Galaxy S and I am having same problems with both. I called Belll and they said they never had this kind of problem before. I had installed few apps and thought may be those apps were causing the problem, but even after deleting the apps..phones are powering off itself...
Did any one find the solution yet??
Same problem here, and from what i am hearing is becoming frecuent among galaxy owners. Im amazed something this important hasnt made the news , i mean, its a huge malfunction issue .
I had the same issue.
I called up Samsung support and they asked me to do a phone reset. I didn't try that, but I upgraded the firmware and it's gone now. I suspect resetting the phone will also solve the issue.
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
lockpick said:
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
Click to expand...
Click to collapse
Good luck. I did a factory restore the other day to see if that would help. It didn't. Like you I use my SGS as an alarm... I woke up two hours late this morning because my phone had switched itself off in the middle of the night.
I'm currently waiting for a replacement handset. I'm not holding my breath that the new hardware won't have exactly the same bug though...
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Kilack said:
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Click to expand...
Click to collapse
I've not seen anything like that myself but then I have stuck with stock firmware.
robbiev80 said:
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
Click to expand...
Click to collapse
Thats funny...because the only time it has happened to me is at work, where the phone is struggling for reception. It has turned off a total of about 8 times over 1 month. It has never turned off anywhere else (except one other time i was getting bad reception in the forest, and a few minutes later it was off)...strange

[Q] Xperia T turning off when connected to network.

Help!! My XT has been running fine since I got it last September however since yesterday my device just shuts down when connected to network. Not a restart I actually have to physically turn it back. My device runs fine in airplane mode but as soon as I turn airplane mode off 3 seconds later off.
I am running a locked boot loader with non rooted 141 loaded through PCC so completely stock setup.
Is this looking like a hardware issue possibly or will reloading the stock firmware fix this?
Thanks
Sent from my Transformer TF101 using xda app-developers app
A quick update:
Issue sorted its self out in the evening, Managed to get conected to a network but only with data off, by the morning all was working fine again.
BUT
Later on saturday I had exactly the same cycle of issues again.
Device was fine all day yesterday YAY
However today has seen a return to being dead.
The difference being I didnt drive anywhere yesterday along with this rareity known as "British Summer". We have had some very warm days of recent and I am assuming the shutting down is a fail safe as the device gets too warm.
I guess there is nothing I can do but ride this out. Given we only have this sort of weather for about a week or so a year(if at all).
How do you guys who live in the more consistently warm climates cope with this device which clearly has heat issues?
Issue is getting much worse.
All last night it was out of action worrying as I use it as an alarm so ran it over night in airplane mode.
This morning working fine but now turns off everytime I send a text message.
I had an issue similar to this but it was whenever i connected to a particular WiFi network. For me changing the WiFi channel worked.
ITHORA said:
I had an issue similar to this but it was whenever i connected to a particular WiFi network. For me changing the WiFi channel worked.
Click to expand...
Click to collapse
No issues linked to WiFi seen here just when connecting to network.
issues have only come up since I updated to 141. everyone says this one prevents these issues which I never saw on earlier softwares.
I have done a repair through PCC and will see how that goes now.
Ok, device is not fixed by the repair.
I am no longer having the device randomly shut down completely but the the device is restarting. It has happened 4 times in the last hour.
1- As soon as sent a text.
2- Moving some apps around in the draw
3- Sending another text
4- unlocking phone
Does anyone have any ideas at all what is wrong with my device. Running smoothly for so many months and then now phone is becoming completely unusable.
Not sure if related but issues dont seem to arise when on charge and issues today only started once batter got below 60%.

SIM Card Not Detected

Hello all,
I have had my unlocked H9493 Bordeaux Red XZ3 for about 6 months and it has worked fine on T-Mobile (Android 9, 52.0.A.3.202). Unfortunately, yesterday it randomly rebooted and after that it would no longer detect the SIM card and there is no wifi signal either; everything else on the phone works just fine. I keep getting the message "No SIM Card - No Service". I have rebooted several times with no luck. If I do leave it off for a while and turn it back on, sometimes I will get service & wifi for a little bit before the error starts all over again. If I leave the phone on with the error, it will reboot itself every few minutes.
I tried a different SIM card in the phone but still got the same issue. I put the original SIM card in another phone & it worked.
I scoured the web & found others having similar issues but none of their fixes worked (like using the *#*#... code and playing with the settings). I should mention that I did drop the phone a few hours before this started to happen but it was not that big a drop and I have a Ringke Fuxion-X case on it. There is no visual damage to the phone but perhaps I knocked the antennas loose ... ?
Before I do a factory reset, does anyone have any suggestions?
Thank you!
LePro69 said:
Hello all,
I have had my unlocked H9493 Bordeaux Red XZ3 for about 6 months and it has worked fine on T-Mobile (Android 9, 52.0.A.3.202). Unfortunately, yesterday it randomly rebooted and after that it would no longer detect the SIM card and there is no wifi signal either; everything else on the phone works just fine. I keep getting the message "No SIM Card - No Service". I have rebooted several times with no luck. If I do leave it off for a while and turn it back on, sometimes I will get service & wifi for a little bit before the error starts all over again. If I leave the phone on with the error, it will reboot itself every few minutes.
I tried a different SIM card in the phone but still got the same issue. I put the original SIM card in another phone & it worked.
I scoured the web & found others having similar issues but none of their fixes worked (like using the *#*#... code and playing with the settings). I should mention that I did drop the phone a few hours before this started to happen but it was not that big a drop and I have a Ringke Fuxion-X case on it. There is no visual damage to the phone but perhaps I knocked the antennas loose ... ?
Before I do a factory reset, does anyone have any suggestions?
Thank you!
Click to expand...
Click to collapse
Hi LePro69,
I am likely in the same situation as yours, I've just posted here:
https://forum.xda-developers.com/xperia-xz3/help/wifi-network-sim-card-reboots-efs-modem-t4014047
Did you have any luck at fixing your phone?
Nope
SonicKiller said:
Hi LePro69,
I am likely in the same situation as yours, I've just posted here:
https://forum.xda-developers.com/xperia-xz3/help/wifi-network-sim-card-reboots-efs-modem-t4014047
Did you have any luck at fixing your phone?
Click to expand...
Click to collapse
No, I gave up & switched to a Pixel 3 XL. Every now & then I turn on the XZ3 to see if it fixed itself & no luck so far.
Hope yours works.
Update
SonicKiller said:
Hi LePro69,
I am likely in the same situation as yours, I've just posted here:
https://forum.xda-developers.com/xperia-xz3/help/wifi-network-sim-card-reboots-efs-modem-t4014047
Did you have any luck at fixing your phone?
Click to expand...
Click to collapse
OK for funsies I turned on the XZ3 again after all this time & it is working. Going thru the setup process & so far the SIM or wifi has not disconnected so maybe it fixed itself after all these months?
LePro69 said:
OK for funsies I turned on the XZ3 again after all this time & it is working. Going thru the setup process & so far the SIM or wifi has not disconnected so maybe it fixed itself after all these months?
Click to expand...
Click to collapse
Maybe dirt in the sim slot?
I have the same issue. Took the phone to repairs and it got better for like 2 weeks and then again the signal began to drop randomly to the point where "sim card is not detected" is written on the screen. When I press on the backplate of the case near the camera (where coax antennae cable is supposed to be) the issue resolves itself for like half an hour and then repeats. The issue is 100% hardware because no firmware (stock, GSI, AOSP, even Sailfish) would affect how SIMs are becoming not detected.
ozamyatin said:
I have the same issue. Took the phone to repairs and it got better for like 2 weeks and then again the signal began to drop randomly to the point where "sim card is not detected" is written on the screen. When I press on the backplate of the case near the camera (where coax antennae cable is supposed to be) the issue resolves itself for like half an hour and then repeats. The issue is 100% hardware because no firmware (stock, GSI, AOSP, even Sailfish) would affect how SIMs are becoming not detected.
Click to expand...
Click to collapse
I would let it repair again.
In the SODP team I never heard about the problem, so I assume it must be a rare one.
Getting the phone fixed in service center is not the russian way of nailing it I just sticked a slim piece of plactic onto the back of sim and sd card holder in the sim slot bay to apply pressure on the back of sim card. No issues for a week so far, great and stable signal quality.

Freezes and restart... Died. What is the problem?

Hi guys since yesterday I have problems with my phone
the phone suddenly freezes over without being able to interact.
it restarts on its own but without ever starting the operating system in fact it shuts down and does not turn on again as if the phone had died.
the really strange thing is that the phone was fine Then suddenly he started making this mess.
Yesterday after so many hours of problems I managed to start the phone and now it works well but I am afraid that the situation will repeat itself.
the phone has the bootloader unlocked has root permissions, I followed the guides on this site.
But I have had this phone for two months now and these problems never occurred.
where can i start to understand what the problem is?
Mine suddently become all white, with the interface cut in half and moved up. i could do nothing. nor reboot nor shutdown.
after some minutes it turned back normal. i hope its color os bug and realme will fix it
It appears to be a firmware problem. We hope well.
Today did not give problems. This behavior is really strange, what can I install to understand the root of the problem?
I noticed that if the phone never goes into deep sleep mode the problem does not occur.
Now I am registering the log and as soon as the problem occurs again I go into detail to find out the real reason.
I'm trying to create an automatic script that is launched on the boot that practically never makes the phone sleep.
i'm really desperate the phone started to reboot itself.
I would like to try using a system log recorder but I realized that when I restart the phone these logs are not saved so it is impossible for me to verify the reason.
Can any of you help me out?
the phone freezes and then restarts.
Did you achieve any solution ?
No. I'm disperate.
Why don't you flash stock fw /recovery? Just to make sure it isn't an Hardware problem ?
I try but have this problem
https://forum.xda-developers.com/realme-x2-pro/help/bootloop-realme-x2-pro-rmx1931ex-t4089177
@westenlive
The problem appears only when you use data connection right?
If you try to switch off data and use wifi , you will not notice
The problem is because of the the operator, try another sim provider
Yes, in fact, that could be the problem because a few months ago removing the SIM card the phone did not give more problems
maybe you gave me the solution. I'll try
Ahmed Momtaz said:
@westenlive
The problem appears only when you use data connection right?
If you try to switch off data and use wifi , you will not notice
The problem is because of the the operator, try another sim provider
Click to expand...
Click to collapse
I am now testing the LINEAGE it happened to me this I removed the SIM card and I installed the costum Rom, I made the various customizations and the phone never locked OR restarted.
I inserted the SIM card in the phone worked perfectly, then having messed up with luckypatcher I had to reinstall the Rom.
So I performed the same procedure with the SIM card inserted in the phone and already at the first start it was unstable with reboots.
Currently I have applied for a change of sim card.
As soon as it arrives I will try to remove the sim card Install from scratch The system is to insert the new SIM card only so I can have the mathematical certainty that it is the SIM card
I hope my experience can help someone
This problem seems true, my X2 Pro also faced same issue when enabling cellular data. The phone sometimes loses the signal or the app freezes and perform a phone reboot. X2 Pro is a mid-range flagship phone, and yet this problem should be solved before they start to sell the phone.
Yes this device has many software problems but hardware problems of this kind are not acceptable.
Practically mine has become unusable, as soon as I turn it on after a few minutes of use it start closing the apps by itself.
Then after AN intende use of 30 minutes it start to restart.
This phone is truly incredible
Next time buy ONE PLUS

Categories

Resources