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I use BT at home daily for listening to music and netcasts. I have a couple of different BT speakers as well as the awesome Panasonic Link-to-Cell phone system for those who have dropped their home hard-wired phone lines. I also use BT constantly when I am in my car.
With my LG G2, BT connection was seamless and immediate, all the time, for years now. It connected to multiple devices as soon as I walked in the door and with my car audio as soon as I started my car.
With the N5, it always needs to be re-paired manually - especially at home where there are two devices waiting to pair with it as soon as I come home. It'll pair with the Panasonic phone, but when I select a speaker, the N5 disconnects from the Panasonic and then I have to re-pair with it. It will work once I spend a moment managing connections. In the car it often pares immediately, but sometimes not.
Another observation is that the N5's BT range is short, and it will drop if a line-of-sight gets interrupted momentarily.
In an attempt to fix, I have wiped the cache for both Bluetooth apps that come with the VZW N5 - that didn't help. Then, I wiped the system cache, also no dice. I wonder if this is carrier-dependent (I am on VZW) or something to do with older BT devices and the newer BT protocol that the N5 uses. I've read that the N4 has similar BT issues.
Overall, it's usable, but not as good as my old G2. Anyone else have these issues? Fixes??
This issue persists to this day. I can accommodate it with some manual intervention when I want to connect to my BT speakers.
Looking to get a BT 4.x speaker to see if it's just a BT version issue.
I only use Bluetooth in my car and I haven't had any issues whatsoever. Always connects as soon as I start the car and never drops the connection or anything. It syncs my contacts and everything just fine as well. I don't use Smart Lock however. Maybe try turning that off?
billykxda said:
or something to do with older BT devices and the newer BT protocol that the N5 uses. I've read that the N4 has similar BT issues.
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I think that's the case. For some reason samsung's 4.1 Bluetooth protocol is not backwards compatible. Ever since the s4 Bluetooth meta data has stopped working in my 2012 Mazda. Works fine with my N5 (nexus 5) and my LG G4. If I had to bet I think that's the issue with you. I could be wrong. Just thought I'd share.
mrnovanova said:
I think that's the case. For some reason samsung's 4.1 Bluetooth protocol is not backwards compatible. Ever since the s4 Bluetooth meta data has stopped working in my 2012 Mazda. Works fine with my N5 (nexus 5) and my LG G4. If I had to bet I think that's the issue with you. I could be wrong. Just thought I'd share.
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Click to collapse
Note 5 always works with my car, does not drop or anything but it has an unstable connection to my samsung gear circle headphones. I believe it is the 5.1.1 update, because they work with my wife's note 3 just fine and they used to work fine before the 5.1.1 update.
Did you ever resolve your issue? looks like some are successful after getting their device replaced and others are not and say the problem comes back. All seems to be related to the 5.1.1 update..
Bluetooth and Note 5, horrible combination
IceCreaMan said:
Did you ever resolve your issue? looks like some are successful after getting their device replaced and others are not and say the problem comes back. All seems to be related to the 5.1.1 update..
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Click to collapse
Thanks for writing. I found out that if I disable wifi, it connects a little better, though not as good as my wife's phone, Note 3 (my previous phone)
I tried to find ways to change the frequency it connects, but google was not helpful. Maybe some of the experts here could be helpful, I do not know.
Anyways, I tried to connect to our smart bulb yesterday. It would pair, but would never connect, wifi or not. On the other hand, the Note 3 connected to it immediately.
They keep updating the gear circle software but it is the phone fault, since gear circle is able to connect to my laptop from even another floor!
It's not the BT device... I have terrible luck with expensive purchases and my note 5 was no exception. I upgraded from a galaxy S relay (love keyboards) and about 1 month later my Bluetooth stopped working from all through my house to needing a DIRECT line of sight and max range of about 2 feet. Netflix, hulu, audible all pretty much useless with this issue.
I returned it and got a new one (not referbished) and I noticed a slight lag in key strokes. About 2 weeks go by and the bottom half of my screen is going haywire. Trying to scroll a Web page and it would click everywhere. Typing like I am now would result in 100s of extra letters I was never close to pressing. I returned it and got a referbished one and same thing... my 4th one which I'm using to type this just started doing the Bluetooth thing and I'm so mad.
It's not the Bluetooth device because I tried my old Plantronics I used for 5 years, my new Plantronics, my car, and these weird speakers that have water pumps in them and the issue was the same. I love this phone but it seems to hate me...
Android version
time4my5thnote5 said:
It's not the BT device... I have terrible luck with expensive purchases and my note 5 was no exception. I upgraded from a galaxy S relay (love keyboards) and about 1 month later my Bluetooth stopped working from all through my house to needing a DIRECT line of sight and max range of about 2 feet. Netflix, hulu, audible all pretty much useless with this issue.
I returned it and got a new one (not referbished) and I noticed a slight lag in key strokes. About 2 weeks go by and the bottom half of my screen is going haywire. Trying to scroll a Web page and it would click everywhere. Typing like I am now would result in 100s of extra letters I was never close to pressing. I returned it and got a referbished one and same thing... my 4th one which I'm using to type this just started doing the Bluetooth thing and I'm so mad.
It's not the Bluetooth device because I tried my old Plantronics I used for 5 years, my new Plantronics, my car, and these weird speakers that have water pumps in them and the issue was the same. I love this phone but it seems to hate me...
Click to expand...
Click to collapse
Quick question, do you have android 5.1.1 or 6? I still have 5.1.1 and thats when it started with the problems. It was all fine and dandy with android 5.0.
My wife has a Note 3 with 5.0 and the same headphones are just fine with it.
I have been waiting for android 6 to see if it works out.
My Note 5 upgraded itself to Android 6.0 and all my bluetooth problems are solved magically. I cannot believe how they can manage to screw up things for so many months and we have to wait for the new OS to have it solved. For Samsung Gear Circle none the less. I know I am not buying bluetooth watches or anything in case they screw up bluetooth again in an "update".
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Yes I'm having the same problem with my gear s2 just got off the phone with tmobile there sending me a new note 5 hopefully it will fix it I'll update after the switch
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Click to expand...
Click to collapse
hi,
i have Note5 stock Rom, no root. I also have a Gear watch (still on Android.. not Tizen, rooted, Null 23 Rom) Been using the Gear watch since launch with my then Note 3, Note 4 and now with Note5.
Overall no problems at all. Only replaced the watch battery a month back thats all.
My Bluetooth connection to all my devices has been overall, very good.
I am currently using my Gear with Note5. The Bluetooth connection is very, very good. i cannot recall it ever disconnecting from Note5. (if in acceptable distance.. +-
10 metres or so.) Overall Gear is working 100%.
Point i am making is according to my experience, Bluetooth connection with Note5 works fine... no disconnecting issues.
I know this doesn't solve your issues,
but good to know.
Good luck
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
danjnoble said:
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
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Click to collapse
hi,
futher i can add,
i use Note5 Bluetooth
with following devices no issues. No disconnecting issues or any other issues.
Polor M400 Bluetooth Hart rate watch( re smart notifications) ,
Jam Bluetooth headset (streaming music) ,
Phillips Bluetooth dock.( streaming music.)
My Lenovo laptop,( Sending of pics, apps etc)
and use it to connect to my other Phone devices etc
Never had any issues with disconnecting.
Given that the devices are normally
about 2 meters apart when in use sometimes 10...12 meters.
I would suggest you get you device checked, as yes it does not seem right
that it disconnects so easy (when so near)
good luck
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
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Click to collapse
hi ,
yes ,i understand, you don't want to wait for period of time ,w/o your phone. !!!
I would have maybe done some "little tests" , to get a better opinion of the Bluetooth issue ??
eg. Test your devices in environment/area where there is no interference , ( no concrete walls ,buildings ...an open area .No electric cables/towers )
An open area ,field or another locations than your home or workplace etc .
See what is you min. and max. distance on disconnection ,if it only occurs more at your home than another area .? Get some facts and maybe make a small video to illustrate your issue ?
and show it to "someone" in the know ???
eg ..If you bought phone through service provider show video to them ./Samsung ( i have a habit that when i have a issue ..........................
eg. broken roof tiles/wall socket /a damage car part ......etc etc ....
i would take photo's/video ,(with my phone and keep copy on my phone ) and when talking to "somebody" in the know/or send your device to Samsung ,show them photo's /video of issues. It helps them to understand your issues better ,
and maybe give you better advice on issue ?
Also ,try to compare you results with somebody with similar device ???
Google is your friend ???
Google around ..???
you might just learn something in process ,that can help ?
Above is basics of what i would have done .
good luck
Bluetooth firmware v 4.2 and older versions .
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
Click to expand...
Click to collapse
hi
further to my post above ,
i just want to add another issue you should be aware .
Bluetooth v 4.2 (Note5 firmware ) and compatibility issues with other Bluetooth versions 3.0 ,v 4.0 v 4.1 etc ,To give you a real life example .......
On my Gear watch i use to have Bluetooth v 3.0 ( ? )
i was using my Note 3 ( at the time ).Then my Note 3 was upgraded to Bluetooth v 4.0 ,
when i started having disconnection issues .Also in Bluetooth settings on my Note3 ,device my Gear would not show up in paired devices or stick in list .
When my Gear Bluetooth firmware was upgrade to v 4.0,
i found the disconnection issues was resolved and my Gear then showed up in pair devices
I am not saying this is the issue,
but you should be aware of what Bluetooth firmware your other devices are using ...?????
Is it Bluetooth L E ( Low Energy ) version 4.2 or v 3.0, v 4.0 ,v 4.1,
good luck
Hi again
So I got the new phone yesterday and so far everything is working perfectly no connection issues with the gear s2 it has been connected via bluetooth since yesterday afternoon when I receive the new phone
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Click to expand...
Click to collapse
i've got such issues after restoring Note 5. i did reset gear to the factory settings and paired devices...
Thanks for the replies. After doing some testing and what not the only thing I can figure is a bad BT module/chip in the phone. Sent it in through my service provider today. Will post results when I gets it back. Using my old S3 for now until I gets it back, its like my phone shrunk and got sugnificantly slower lol.
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help. ☺
danjnoble said:
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help.
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Click to collapse
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
rojovilla said:
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
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Click to collapse
I dropped it off at telus (my service provider) and they sent it in for me. only took a couple days, I was surprised it was that fast. I live in NL, Canada and everyhting is usually slow shipping here.
Just to open with this - I really like this phone and have been enjoying using it. Aside from the fairly poor WiFi range and the flaky NFC it is otherwise a really nice phone. There's just one other issue I have which is extremely frustrating:
I can't use it with my Airpods. Or at least, I can connect it but at some point the sound will crackle and cut off. If I wait it will occasionally crackle and come back on again but will cut in and out in a way that would drive anyone mad. I've tried fiddling with Bluetooth settings in developer options but it doesn't seem to make any difference. I've even tried a factory reset.
The Airpods work absolutely perfectly with every other device - no issues with the iPhone (expectedly) nor the S8, G6 or even my laptop. I can't 100% rule out a fault with the Airpods but given these facts it seems highly unlikely.
I wondered if anyone else used Airpods and had experienced issues and found a solution.
Not too interested if you've had no issues with your device, nor what you think of Airpods - I just want to see if I can get to the bottom of this, or the Nokia will have to go back.
Many thanks
Similar problem
Got a similar problem with my apt-x receiver.
Every few minutes the connection drops for a very short time.
The airpods don't support apt-x, but maybe it's the same problem.
My receiver shows a connection via apt-x, , but you can't find any apt-x support in the Nokia 8 specs.
But I had no problems with a friends portable speaker (non-apt-x).
I went back to cables
damian101 said:
Got a similar problem with my apt-x receiver.
Every few minutes the connection drops for a very short time.
The airpods don't support apt-x, but maybe it's the same problem.
My receiver shows a connection via apt-x, , but you can't find any apt-x support in the Nokia 8 specs.
But I had no problems with a friends portable speaker (non-apt-x).
I went back to cables
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Click to collapse
I’m wondering if the Nokia 8 just has rubbish connectivity, generally. If the Bluetooth chip is part of the WiFi chip then this would figure as it has the worst WiFi connectivity I’ve seen in recent years
Are you running Nougat or Oreo? From what I've heard, a lot of the bluetooth issues have been fixed in Oreo.
leoni1980 said:
Just to open with this - I really like this phone and have been enjoying using it. Aside from the fairly poor WiFi range and the flaky NFC it is otherwise a really nice phone. There's just one other issue I have which is extremely frustrating:
I can't use it with my Airpods. Or at least, I can connect it but at some point the sound will crackle and cut off. If I wait it will occasionally crackle and come back on again but will cut in and out in a way that would drive anyone mad. I've tried fiddling with Bluetooth settings in developer options but it doesn't seem to make any difference. I've even tried a factory reset.
The Airpods work absolutely perfectly with every other device - no issues with the iPhone (expectedly) nor the S8, G6 or even my laptop. I can't 100% rule out a fault with the Airpods but given these facts it seems highly unlikely.
I wondered if anyone else used Airpods and had experienced issues and found a solution.
Not too interested if you've had no issues with your device, nor what you think of Airpods - I just want to see if I can get to the bottom of this, or the Nokia will have to go back.
Many thanks
Click to expand...
Click to collapse
I wonder if yours is wonky, my Wi-Fi is excellent and i get get 75Mbit down 19Mbit up over 5Ghz through 2 brick walls, a floor up and at the opposite end of the house, i have not missed any payments using contactless via NFC and Bluetooth works fine via an Anker Bluetooth speaker and my JBL Bluetooth headphones.
Sorry for digging an old thread, but I still have the same problem even after a bunch of software updates.
My issue with the AirPods is that they do not work after they connect. I take them out of the case, they connect (as expected), but as soon as I start playing something the music/video pauses and the sound switches to speaker (if I press play again it plays out loud). To make them work I need to go to bluetooth settings, disconnect them and connect them again. Then they will work almost flawlessy (minor intrerruption from time to time).
I have no issue with other BT speakers. I also use the AirPods with an iPad and laptop and no issues there.
My Nokia 8 software is up to date. AirPods firmware the same (checked on the iPad).
I tried re-pairing after each software update. I tried changin BT settings (absolute volume - dev settings; contact sharing and HD Audio: AAC) but no improvements.
Any ideas what else can I try?
Search for Oreo and Bluetooth problems. It seams to be a general issue for this Android Version. I have problems connecting my Phone with the car, too.
Hi all. I'm having alit of problems with my Bluetooth not connecting or not keeping connection.
1. Airpods not keeping connection.
2. My Fitbit Versa can't connect at all.
Just wondering if anybody else has this problem.
Sent from my CLT-L29 using Tapatalk
I'm using it with several bluetooth peripherals, like UE Boom 2 and Jabra Elite 65T with no issues whatsoever. The connection is good, never got dropped.
I haven't tried with wearables so can't say much about it.
I'm not having any issues with my Fitbit Ionic. That said, a few others at the Fitbit community are stating they have Note 9/Fitbit issues. (I have no issues with any other bluetooth device.)
Thank you answering. My Airbud issues have gone away but my Fitbit verge is still acting up.
Hopefully there is a fix for this soon.
Sent from my SM-N960U using Tapatalk
No problems with my mini Jambox, Gear Fit Pro2, Sony and AKG headphones and my car's SYNC.
I'm having problems with the AirPods and my 512GB Exynos model:
Only when the phone is on a 2G network. Then the sound starts stuttering to the point that it cuts out completely. ALso the AirPods don't disconnect, they'll just cut out the sound. The Note 9 still detecs them as properly connected.
My Philips SBH7150 and Bose QC35II have no issues at all.
Can anyone with AirPods try to set their phone to 2G only and test this out?
So either folks have dropouts when the Note 9 or they don't? I've got Bose QC35II and a 9. When I put the phone in my back pocket I get cutouts. I did not have this issue with the Note 8.
Any opinions?
I did reset the BT app .. dumped data/cache and repaired to the Bose. It made no difference.
Never had this issues with my Note 9, had more bluetooth issues with my S7E but the way I fixed it was going to Apps > Show system apps>Bluetooth, the go into Bluetooth options and clear data/cache, maybe that will fix it for you. You'll probably lose paired bluetooth devices though, and need to re-pair.
daLareid said:
Never had this issues with my Note 9, had more bluetooth issues with my S7E but the way I fixed it was going to Apps > Show system apps>Bluetooth, the go into Bluetooth options and clear data/cache, maybe that will fix it for you. You'll probably lose paired bluetooth devices though, and need to re-pair.
Click to expand...
Click to collapse
Yeah, did that and rebooted the phone then re-paired the Bose QCII's with it.. It didn't help much. But the good news is I don't get drops when it's in my front pocket just the back pocket. I guess it's just how it is at the moment.
Thanks.
Old thread, but my s9 has horrible BT range. With airpods, even if I put my phone in my coat pocket, not pants pocket, the signal drops.
I know the airpods are good, they worked fine with my s9 plus.
Hi,
I hope to get here some suggestions....
I change from a SONY XPERIA XZ Premium to Huawei P30 Pro. With my SONY device I have never a problem with my Fossil Smartwatch and BT-Headset.
Now, with the Huawei my smartwatch is not able to connect the phone. Only once I got a connection, after I make a factory reset of the smartwatch. After going in flight-mode an reenable the connection, the phone see my smartwatch, but does not connect to it.
Does anyone have an idea what's going wrong?
Is there a serious support-page from Huawei to get a real support?
Thank you
In all honesty I've had three Huawei/Honor phones and they all have had issues with connecting to my Fitbit. It's very intermittent sometimes takes a while to connect. Some days it doesn't at all.
Sent from my VOG-L09/Huawei P30 Pro
ephumuris said:
In all honesty I've had three Huawei/Honor phones and they all have had issues with connecting to my Fitbit. It's very intermittent sometimes takes a while to connect. Some days it doesn't at all.
Sent from my VOG-L09/Huawei P30 Pro
Click to expand...
Click to collapse
I'm checking and testing some powersave-options - it is very unclear. I think there must be the reason for it. Must make exeptions for wearOS and maybe the problem could be solved.
Never had this "problems".
Never really had any problem with my Mate 9 Pro and so far my P30 Pro works well too. Only tried my car and Bose Quiet Comforts so far thought.
jacobtf said:
Never really had any problem with my Mate 9 Pro and so far my P30 Pro works well too. Only tried my car and Bose Quiet Comforts so far thought.
Click to expand...
Click to collapse
You have connected only one device. Smartwatch AND headset/caraudio at the same time is/was the problem.
As I said, I've make some changes in the power-setting regarding the WearOS-app.
Using 3 Garmin Smartwaches/Tracker, a car hands free, bluetooth speakers and headphones without any problem so far.
Also did not had any problems using multiple at the same time of these together
i had problem connecting my P30 Pro to my car, it can identify the device but prompt for password that P30Pro never response!!
Huge problem
connects to a Bluetooth headset but there is so much stutter that's only one problem! The major problem is that it will not make Facebook or Whatsapp calls via Bluetooth and even if I click the Bluetooth icon it switches back to local speaker. I tried everything
Unpair and reconnect
Reset network settings
Clear Bluetooth cache memory and data
Everything!!! Still no solution, I even factory reset the phone and still same problem, I tried 5 different Bluetooth headset also. Please help with any suggestions
tareqyounis said:
connects to a Bluetooth headset but there is so much stutter that's only one problem! The major problem is that it will not make Facebook or Whatsapp calls via Bluetooth and even if I click the Bluetooth icon it switches back to local speaker. I tried everything
Unpair and reconnect
Reset network settings
Clear Bluetooth cache memory and data
Everything!!! Still no solution, I even factory reset the phone and still same problem, I tried 5 different Bluetooth headset also. Please help with any suggestions
Click to expand...
Click to collapse
did you looked in the pairing options, whether the device is using phone AND media protocoll? Doesn´t seem like that
Yes I have, YouTube works via the Bluetooth, phone calls work, pretty much everything else does except calls via apps like Whatsapp and Facebook messenger, Skype etc
Did you try changing to 5g wlan instead of the 2,4g I never had that problem in 13 years apple. There also it worked perfect at 2,4ghz.
Dont ask me why that does not work for huawei p30pro. Btw. Samsung s9 also does not do a good job at 2,4.so maybe a android10 thing. Bluetooth also works at 2,4ghz...but how can that work for apple??
Had this Bluetooth issue since day 1.
Using Bluetooth to anything works fine for 20ish mins then stops.
Disabled all battery restrictions like we have to do with the apps to keep them open (in both places) I did a general one, still the same issue.
It's stupidly frustrating and so damn annoying.
I've been gutted about this phone since I got it, sadly stuck in a contract for another 12 months