help reseting xperia z3 compact to factory settings - Xperia Z3 Compact Q&A, Help & Troubleshooting

i had broke the screen and the touch is unresponsive but the phone powers on and is working otherwise, i want to reset it to factory setings as to delete all my apps and sell it for pieces
any way how can i do this? i've tried with the power + volume up or down combination after i switch if off but it doesn't work
with the xperia software i also can't do it because i have to give permision when i insert the data cable, which i can't since the touch isn't working
also tried with sony flash tool. instaled it on pc,turn off phone, then with power+volume down button, but in the app got a message ''phone is locked,to update this software go to sony.... etc)
any other ideas? (and i don't have an adapter for using a mouse to the phone either )

Hi,
were you able to reset the phone? I am dealing with the same problem.
You might try to use your Google Account to reset the Phone. It should work if you have a Sim Card with internet.
Best Regards

This flashtool worked for me. Sorry but I can't post links yet.
www youtube com/watch?v=4nDayWSiqnw

Related

Lost Button & Keyboard Functionality

Started experiencing a strange issue with my tilt today..
When I soft reset it loads the Today screen, and then attempts to search for the contact 'wszx' (these keys are located next to each other). After this I can navigate the phone just fine using the touch screen, but the only buttons that work are the directional and center buttons located on the front of the phone, and the arrow keys on the keyboard. I cannot type at all using the keyboard, and pressing any of the other buttons does nothing (except the directional/center/Power). I also cannot Hard reset because the two soft-keys do absolutely nothing. I've hard reset in the past but it no longer works.
So am I SOL? I think I've tried everything.. and now I have a custom rom, etc on the phone and I have no way of getting it back to factory rom without the ability to hard reset.
Thanks for any help.
dam1en said:
Started experiencing a strange issue with my tilt today..
When I soft reset it loads the Today screen, and then attempts to search for the contact 'wszx' (these keys are located next to each other). After this I can navigate the phone just fine using the touch screen, but the only buttons that work are the directional and center buttons located on the front of the phone, and the arrow keys on the keyboard. I cannot type at all using the keyboard, and pressing any of the other buttons does nothing (except the directional/center/Power). I also cannot Hard reset because the two soft-keys do absolutely nothing. I've hard reset in the past but it no longer works.
So am I SOL? I think I've tried everything.. and now I have a custom rom, etc on the phone and I have no way of getting it back to factory rom without the ability to hard reset.
Thanks for any help.
Click to expand...
Click to collapse
Sounds like a hardware issue or simply a bad flash. Have you attempted to reflash the rom? Which rom are you using?
Well...
It wasn't working again this morning, but suddenly - out of nowhere - began to work properly. I'm stumped. If I ever figure out the exact issue I'll be sure to post back.
Thanks
Greetings,
I have same problem on my tytn...
Sometimes it suddenly starts working fine, but shortly it breaks again.
I have tried hard-reseting while it was working, but didnt help.
I think the problem appeared after charging my phone with a motorola v3 charger, so maybe it damaged my phone with over-voltage or something...
Anyway, if someone can suggest something i would be very grateful!
Hi I have exactly the same symptoms with my HTC Tytn II...when you power it on it starts typing letters (in my case CEDF). If the recording button is active it will start recording too. This happened suddenly and I haven't used any other charging apart from the usb and wall socket charger supplied with it.
All buttons (except front center key) and keyboard do not work. Any suggestions would be appreciated very much. This phone is only 8 months old.
Hi,
my Kaiser with dutty's WM6.1WWE ROM did the same this morning Yes I disabled the button 6 and stopped the voice recordings but all the hardware keys but few in the center of the keyboard are not responding. So I cant make or receive calls without taking the stylus out and touching the screen soft buttons andd that's pin in the ... while I am driving. I am using this ROM for almost a year now and I am extremely hapy (up to now) with its performance. When it all happened there were no activities on the phone - I woke up from a SMS notification (Yes I did receive an SMS from my bank) followed by repeting Voice Recordings. Any help will be highly appresiated! Thanks in advance!
keyboard problem
I am experiencing a similar problem with my stock tilt my keyboard does work however none of the text appears on the screen. I have tried hard reset and everything else I could think of, short of a clear storage reload. I would appreciate any help or suggestions from some of you more experienced users.
Bisonwill
anyone ever figure this problem out? im having the same thing happen now.
Same here
I've had it for a couple of weeks now.
I'm running WM6.1 from HTC (rom ver.3.29.422.1 from 2009-01-12) so nothing fancy here.
I even ordered and replaced the D-Pad and I replaced the keyboard (just the sticky part though). I totaly dismantled the phone and didn't find any issues with the cables.
Any ideas would be highly appreciated
Join the club!
This is crazy. My problem is exactly the same. I re-romed to the latest phoenix and it did not change a thing.
Help!
help....
any body here found a solution for the keypad/keyboard yet??? i have the same problem as you guys... any idea, thanks so much...
i have the same problem And there is something else. My Kaiser wakes up every 2 minutes - it's killing the battery. It works only for 6 hours now
Help
bump!!!
No more people with this issue or any solutions?
Pls! Help
ive joined the gang!
I decided to flash my cooked rom ive been working on.
i hadnt changed much in the kitchen and i think the flash has went badly.
it starts booting windows and where it should state "calibrate screen" it goes white and hangs there, buttons seem to respond by lighting up when pressed.
Now when i try to get it into bootloader or even hard reset it just doesnt work.
it just restarts the phone.
before this happened the backspace key hasnt been working for ages.
anybody got any ideas??
(lucky for me i have a backup kaiser!)
I'm having the same problem. Automatic wakeup, applications starting automatically, can't use keyboard, have to to use screen to use phone etc. I've hardreset using the clear storage method, reflashed a couple of times, but nothing helped. So here I am joining the club
If it's not a hardware issue, then try to flash another radio, many of the custom ROMs here doesn't include a radio, so if it's caused by a wrong radio, flash a new ROM without a radio doesn't help.
Check the Sticky for 'how to' if not aware.
PS: Check here for something need to know..
The question is.... how do I flash the device if I cant get it to go to boot loader and the OS wont boot properly !?
I think its an official Brick!
the really odd thing I've discovered is sometimes the OS leaves the loading screen on, and when it does if I press the FN and folder key, I get explorer up but its not responding... I haven't tried inserting a memory card yet to see if I can access that.
Danhargreaves said:
The question is.... how do I flash the device if I cant get it to go to boot loader and the OS wont boot properly !?
I think its an official Brick!
the really odd thing I've discovered is sometimes the OS leaves the loading screen on, and when it does if I press the FN and folder key, I get explorer up but its not responding... I haven't tried inserting a memory card yet to see if I can access that.
Click to expand...
Click to collapse
Try this:
1. Take out the battery from the phone.
2. Take out SIM card and SD card.
3. Press in and hold the CAMERA button.
4. Plugin to your computer using the USB cable, while keep holding press in the CAMERA button.
See does it enter the BOOTLOADER mode.
Once entered the BOOTLOADER mode, you can flash a new radio or rom right from there, in your regular way of running KaiserCustomRUU.exe.(Since you already have a HardSPL flashed on, otherwise a HardSPL is needed to flash first.)
Good luck.
Edit: If the power button and the camera button is still working, you can use the regular way of entering BOOTLOADER mode, and flash from bootloader mode or flash from SD card.
Originally posted by Manpreet @ www.sakajati.com
To enter in bootloader mode:
Simply Switch off your phone. Press and hold camera button and also press and hold the power button..You can remove ur finger from power button when phone is switched on but keep holding camera button until u come to bootloader …Now attach the usb to ur computer and do the flashing you normally do.
Click to expand...
Click to collapse
Thx for your suggestion:
I tried removing battery as sim and sd were already removed due to previous attempts in fixing!
so:
i removed battery (did not put back in), plugged in while holding camera
got nothing, so held power button at same time, the green light came on, then went off, and came back on again. but no bootloader.
i tried same procedure with battery in, and all i get is the OS loading up, no bootloader no matter how long i hold the buttons.
is there any other alternative method to get into bootloader (possibly involving other button presses)?
or any other ideas.
Really want to fix this as it was my "experimental" phone for cooking roms with.
Thanks again.
Suspect you have some hardware issue with the camera button. Can you ever take a photo with it?
Edit: Did you read through every post onthis thread:
MTTY (How to fix a bad ROM flash!)
If you tried that and still no luck, you can post your questions there. There are masters will keep an eye on that thread. And generally they only have time to look into their 'subscribed' threads, chances are they will not look into here.
Edit: Maybe the procedure I told is wrong, since I call from memory, check this:
dwny said:
If you have a bad flash....that's no reason to worry.
I haven't had to use MTTY to recover.
In most cases, if there's no issues with the Rom itself...you can pop out the battery and re-flash the same ROM from BootLoader Mode. This will also work if for some reason your computer crashes or loses power & restart during the FLASH.
If the Rom has issues.....the flash will not complete and the device will be stuck in BootLoader Mode. At this point,you must FLASH a FACTORY ROM!!
Pop the battery off 1st, power up the device, device will power up in BootLoader Mode, connect to pc & FLASH your devices FACTORY ROM. This will restore your device back to it's original out the box settings.
The above only works if the device has been put through the Hard SPL or SuperCID process.
I personally have never tried to flash a cooked ROM without unlocking any of my devices. From what I've read what others have experienced...the flash would just fail and they're stuck in BootLoader Mode.
Myself ... I've experienced bad flashes, bad cooked roms that I've cooked, lost power to a pc & had my pc crash during a flash. Listed above is how I've recovered. There is life after Bootloader Mode.
The only time you have to worry is if your device does not power up at all
As a public chef...it's your responsibility to set the parameters of your ROM! Meaning, Radio, HardSPL, program conflicts, etc.
You are not ultimately responsible if someone bricks their phone but if they pushed the issue, you could be hit with some form of liabilty because you failed on providing a simple Disclaimer that sets the expectation.
I hope I've been helpful.....
Click to expand...
Click to collapse
Edit again:
And try like:
Plug in USB first, and thenn press & hold Camera, Power button etc.
I remember once I read there is a way to enter bootloader without battery, just can not find the original again.

Xperia password problem

Hi all,
I hope you can help me a friend has a xperia and he has setup a password for it but with letters and with the touch screen keyboard, but now he can not enter letters only numbers i tried everything(soft reset, hard reset, start up the bootloader etc.) but nothing helps.
I can not connect it to my pc with ActiveSync, i tried several methods to hard reset the device.
- left&right + power button
- left&rigt + soft reset (power + volume button)
- left&right + stylus in back
http://www.xperiax1.net/forum/xperia-x1/546-tutorial-soft-hard-resets.html
http://forum.xda-developers.com/showthread.php?t=437607
But nothing works.
Has anyone a solution how i can reset or flash the phone.
The date inside it is not important, important is just to make the phone usable.
Thanks in advance?
Try using the keyboard, DUH. Turn off the function or caps toggles.
The password is CAPS specific also
so if it is something like 2hOmosapian
then if you type down 2homosapian
it will not work, you have to type down exactly as it is suppose to be: 2hOmosapian
Thanks for your help but it doesn't work i tried it several times.
Is it possible to reset the password or to format the phone some how.
I managed to get the touchscreen keyboard on the display and i am entering there teh password but it is not working.
Aojo00 is the password that has been set.
tafil said:
i tried several methods to hard reset the device.
- left&right + power button
- left&rigt + soft reset (power + volume button)
- left&right + stylus in back
Click to expand...
Click to collapse
I have tried the same you were into and also i failed to hard reset my device
Are you using the updated ROM version or the original?
I have updated my ROM version during March
Does anyone has a solution for this problem?
First, the passwort-protection is useful if your X1 gets stolen, therefore any hint given in an anonymous forum on how to override this does not feel right for me. If official bought I would go to SE service.
Don´t yell at me because I bring that up, but if "your friend" has bought the X1, beeing aware of using a business PPC with WinMob, with all the opportunities to tweak, tune, configure, so not a simple mobile phone, why does he ask you to help him with his password?
But if the password is the one your friend has set, and everything is legal, I wonder if the "0" (zeros) could be "O"´s or "o"´s, too much of them in the password for my taste.
Sorry, but even if my thoughts are not correct in your special case, you will agree that we should not help people with this toppic without asking questions, right?
There is an important side i would like to bring up.
I believe that there is a lock after certain times of invalid entries, in other words.. after some wrong entries, the system will lock down for some time even if you have entered the valid password during that lock-time.
So, my advice is to keep nice interval between each bunch of trials, say 10 min. top
Am i missing something?
Isn't there a puck code? To be used after failing to enter the correct password after three times?
left /rigth +vol down +power is correct

Physical BUtton on Xperia besides Power Button Don't Work

So all my physical keys on my xperia x1 including the Volume button, the ok button, the X panel button, the pick up call button, the end call button, the two silver buttons all don't work. None of the keys on my keyboard work either.
I've been trying to hard reset but every method I've found includes holding down the volume button (which doesnt work since that button is unresponsive). I've tried the 2 silver button method along with the poking the stylus in the hard reset hole in the back of the phone but that doesnt work either since the silver buttons are unresponsive.
So now I'm looking for the Clear_Storage thing I've been reading about but I can't find it so could someone please supply me with the directory I could find it in or any other solution you can think of to help me hard reset my phone so I can flash a new ROM.
BTW I've used Hard-SPL to flash roms before, it's just this last ROM from itje got all screwy and made the buttons stop working.
Thanks, Nik
Setting > System > Clear Storage.
Sometimes Itje takes it out of his ROMs, though. You can try reflashing by pc method if it's not there.
Yea I've checked and it's not in there, how would you do it by pc?
Is it that ruu executable that you run while it's synced? For some reason
that never actually worked with my comp which is why I always resorted to the SD Card Flash method, but I can't get into the Hard-SPL loader now cause of the button problem.
Does anyone know how to hard-reset without having to use the hardware buttons, because I really need to be able to use my phone again.
Need Help =/
Next to malfunctioning buttons, is the phone starting up?
What happens, if you plug a USB cable in? If you can select ActiveSync mode, then you could easily try to re-flash another ROM image - maybe the one you have been using was corruptly downloaded or something.
Or, if you get too much of strange behaviour like this, try a stock ROM first, then another custom ROM.
It boots up and works fine as long as I stick to using the touch screen and I can USB ActiveSync it too. I know some of the older ROMs used to have an exe you could run while in ActiveSync and it would auto install but most of the new ROMs assume you're using the SD Card Method so I can't find the PC Installer app.
Alright so I managed to isntall a new version of that Firestorm Rom (3.8 I think) and my hardware buttons still don't work.
Like from the buttons that Works:
Power Button
Camera Button
Optical Joypad (only the center square)
Stuff that doesn't work:
X-Panel Button
Ok Button
Volume Button (up, down, center)
Pick up Call
Hang Up Call
Two Silver Buttons (left and right)
Left and Ride on "D-Pad"
ALL KEYBOARD KEYS
What is their left to do if a new ROM doesn't fix the problem?
what are my options for getting this fixed?
my volume keys dont work, dont know why but sometimes theyre working and sometimes not.
i have the same issue. but my g-letter button works. and all other buttons make the volume go up one notch and then down again. further more when i go into settings and the menu that controls what the buttons it only says it has a left and a right button.
have u been able to figure something out??
began working again
after a month it suddenly started to work again! dont know why or how
is a hardware problem, with your flex.
i can tell you this is hardware problem.flash your phone with orginal spl and orginal rom and send sony ericson.i had same problem.they gave me new unit after 3 months fight good luck.
no doubt, it's hardware problem..
Agree with human75, flash your x1 with stockSPL n original ROM before u send it to SE. Do it via your PC.. Goodluck bro

[Q] Xperia X1 wont start or hard reset

Hi,
My Xperia X1 emptied to shutdown, after turning it on it was like first ever factory turn on, all my stuff gone, some green theme and default home screen, soft buttons didnt work, nor did power button.
Clear Storage doesnt work, I press on it and it does nothing, hard reset with soft keys then soft+power etc.. doesnt do anything.
I need to take battery out then reinsert to restart the phone, or use reset button at the back, and every time is like its first factory start, all custimisation stuff goes on, installing of stuff by itself, realigning touch.. and it wont get network, or ask me for PIN number, so I cant use the phone for anything.
I did manage to enter bootloader mode, dunno what I can do to it from there to try and fix this..?
Managed hard reset from bootloader with both soft keys + reset at the back, its still the same, guess its dead..
Every normal power on is like power on after hard reset, asks me to allign screen like 2300 times, loads default theme, does custumisation, some keys dont work, wont ask me for pin number, wont find network, after some time white screen with some errors appears
Try to updating rom via sd method bro,
and if it still failed, try format int memory with Task29 . search over forum to get Task29 for x1
then reflash with sd method again.
wish it would help
sent from my ooooold Xperia X1

[Q] How do I do a hard reset?

I'm trying to do a hard reset using volume/power keys but cannot do it for the life of me. I've tried all variations from doing searches but just can't seem to get it to boot into recovery mode.
Any help much appreciated.
Button next to micro sim
there is a small recessed orange button located next to the nano sim slot. Take a paper clip and push the button and hold it for 3 seconds. Your phone should vibrate 3 times and fully shut down.
braveally said:
there is a small recessed orange button located next to the nano sim slot. Take a paper clip and push the button and hold it for 3 seconds. Your phone should vibrate 3 times and fully shut down.
Click to expand...
Click to collapse
That doesn't boot into recovery mode or do a hard reset though, just seems shut the device down.
miffee said:
That doesn't boot into recovery mode or do a hard reset though, just seems shut the device down.
Click to expand...
Click to collapse
I'm a Z1 Compact user (my Z3C coming soon!) - not sure how relevant this is for Z3C, but for Z1C, there is no stock "recovery" to get into. Only Flashmode and Fastboot mode from the OFF position. Maybe Z3C is the same...
If by "hard reset" you mean, to wipe the phone and start it fresh, can you do it via the settings? (Settings -> Backup & Reset)?
LaZiODROID said:
I'm a Z1 Compact user (my Z3C coming soon!) - not sure how relevant this is for Z3C, but for Z1C, there is no stock "recovery" to get into. Only Flashmode and Fastboot mode from the OFF position. Maybe Z3C is the same...
If by "hard reset" you mean, to wipe the phone and start it fresh, can you do it via the settings? (Settings -> Backup & Reset)?
Click to expand...
Click to collapse
I've found the hardware wipe to be more comprehensive than the software wipe. For example, when I wiped my Z3 Compact in the past to try and clear a camera fault, some of the Sony (cr)apps weren't there after. I had to send the handset off for repair (camera fault still there) and it's come back with the firmware reflashed with some of the tat back - specifically the Xperia Now bit when you swipe up the home icon.
Maybe flashtool is the answer?

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