Database Develop

How to hard reset (thru hardware buttons)

Hi everyone, I was trying a new software and when I tried to recover from a Sprite backup, the phone now hangs on the boot up screen (the one with the R, G and D version numbers).
¿Could someone please tell me how to force a hard reset on start up?. I'm starting to panic.

Turn off phone, press both softkeys and then press the powerbutton for exactly one second!
Not more! Then release it...

It tells me to press the "send" button. ¿Which one is it?.

For those who want to reset it while the system is running they'll have to do this:
Go to Start >More > Expert > Clear Storage.
Then you have to enter 1234 and reset

For those who want to reset it while the system is running they'll have to do this:
Go to Start >More > Expert > Clear Storage.
Then you have to enter 1234 and reset

Disregard my previous question, I've already found out.
¡¡Thank you very much Dumdidum!!. You saved my day.

To HARD RESET Turn off the phone, keep pressed the two soft keys on the front, then press power for 1-2 seconds and it will ask to press SENd key. Send key = the green key for making calls.
If you press something else the phone will reboot.

I already found out, but thank you anyway.

laseru said:
To HARD RESET Turn off the phone, keep pressed the two soft keys on the front, then press power for 1-2 seconds and it will ask to press SENd key. Send key = the green key for making calls.
If you press something else the phone will reboot.
Click to expand...
Click to collapse
added to wiki

bigflavor said:
added to wiki
Click to expand...
Click to collapse
Just to give proper credit, it was actually Dumdidum who first answered me on how to hard reset thru hardware.

Arcano said:
Just to give proper credit, it was actually Dumdidum who first answered me on how to hard reset thru hardware.
Click to expand...
Click to collapse
Yea, but he only gave you part of the story.

Quick advice
Thanks for the info . Just a comment, the trick is to just momentairly press the on/off switch as you hold down both of the soft buttons. You must continue to hold both of those down until you see a message on the screen. Keeping the power button pressed didn't do the trick for me.

I am a new comer for the WM6. My X03HT(S730) can't do the hard reset after I install a Chinese input for professional/classical version. Does it make my S730 fail to do the hard reset? My S730 now is no function with the keyboard after I get in OS. By the way, the tripod-color mode is work.

*OOPS* wrong device

Yo thanx lalvarado,
Your advice did the thing for me, super!

Arcano said:
Hi everyone, I was trying a new software and when I tried to recover from a Sprite backup, the phone now hangs on the boot up screen (the one with the R, G and D version numbers).
¿Could someone please tell me how to force a hard reset on start up?. I'm starting to panic.
Click to expand...
Click to collapse
want you to hardreset your wings?
you press and hold the camera button & power button then press the reset button under your phone beside the charger
it's the small hold and you must have a small rod to scrapers in the hole
then your phone start with bootloader
your screen with 3 colour Red-Green-White
you can up any rom with it
sorry because my Eng is not very good
hope it help u!

Need serious help

Hi guys,
Great forum, unfortunately i can't find a solution for my problem. Here is my problem: I installed Diamond TF3D Config on my phone and i tweaked a couple of things, everything went well untill i changed the TouchFlow menus.
It automatically restarts, but the loading process can't pass the HTC logo screen and now it says:
" The Device is unable to boot because either you turned of the device incorrectly...----- Press SEND to reset your device..."
Well, ofcourse I followed the instructions and pressed SEND, but it looks like it doesn't do anything at all. The error screen above keeps displaying, without anything telling me that something is being done about the problem. Is it doing something or is it just stuck? (The light is continously on).
Can you guys help me? By the way I tried the manual hard reset, but that didn't help.

did you hard or just soft reset?

well i did a soft reset, that didn't work out keep getting that screen.
and I tried a hard reset but that wasn't possible, because i couldn't get in the device, so it pretended it was a soft reset..
but do you know if it is doing something or not , cause i get the screen continously with the lights on

PM the developer... sushilange... and then post the solution here for us all to take benefit of.

Not sure of your full situation, but two options that may help; hard reset, or connecting phone to pc and try running an RUU install; of course all data will be lost, device could be as well.
---- Hard Reset Option ----
To perform a hard reset:
1. Press and hold both softkeys on the device (the little dots above ok, and windows key). Keep these keys pressed, and at the same time, use the stylus to lightly press and hold the RESET button on the bottom of your device.
NOTE: I had no idea which of the many keys were considered the soft keys. They are the two buttons above the phone control buttons.
2. Release the stylus but keep the softkeys pressed when you see the following message on your device screen:
“Do you want to erase all user data and restore to manufacture default?”
3. Slide open the hardware keyboard, and press R to restore to factory default or press X to exit the hard reset process.
Note:
Your device will be set back to factory default settings. Please ensure any additional installed programs and user data have been backed up before a hard reset is performed
--- RUU install ROM --- (this is for the mogul, you'll have to find your own, just reading material)
http://www.htcamerica.net/support/mogul/software-downloads.html

k I will. And this guy has the necessary knowledge?

bjason6 , thanx for your help
but I don;t understand.
hardware keyboard, a diamond doesnt have a keyboard or do you mean something else and where are the two soft buttons i cant seem to find them

This is the proper way to hard reset the Diamond (taken from the wiki):
Switch the device off. Press and hold the "Volume Down Key" and "Action Button" (round button), at the same time, use the stylus to press the red RESET button in the stylus silo. You will be presented with a menu saying 'press R to reset, X to exit'. If you press R, your device will be set back to factory default settings.
Hard Reset will delete all data you have put on the device: Programs, Settings, Mail, SMS, MMS, etc., so be careful and make a backup before doing this.
After a hard reset, you will have a complete clean new install of Windows Mobile on your device.

I thought the phone must be on for the hard reset to work, because I doesnt work on y phone

and oh, the SEND button is just the phone button right? the one beneath the House-button?

Yes, bottom left "phone" button is send

YiuW said:
and oh, the SEND button is just the phone button right? the one beneath the House-button?
Click to expand...
Click to collapse
Nice
Now your tekin the pee mate

YiuW said:
k I will. And this guy has the necessary knowledge?
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Click to collapse
Well he wrote the app, so I bloody hope so

damn what the hell is wrong with my phone man damn...

YiuW said:
damn what the hell is wrong with my phone man damn...
Click to expand...
Click to collapse
LMFAO..... RTFM.... dunno

Anyone suggestions to solve this problem??
It doesn't seem that I can acces my phone via usb

Can you enter bootloader? WIKI

yeah i can

What can i do with the boat loader then?

YiuW said:
What can i do with the boat loader then?
Click to expand...
Click to collapse
Sail away ?

Startup problem

Hey, Just recently I tried to change my windows mobile theme, just the color of the title bars. I do have the kaiser tweak and HTC 5 button homepage thingy. The title bars didn't change right away so I turned the device off and on. Yet when i turned it back on, it freezes on the ATT startup page and displays the three different numbers on the bottom corner, i think they're some kind of IP or radio. Does anyone have any ideas on what is wrong with my phone? I'ved tried taking the sim card and battery out for awhile and attempted to do a hard reset with the two soft keys and reset button, but nothing happens when I hold the buttons. Any help would be great, I need to use my phone!

chadwick47 said:
Hey, Just recently I tried to change my windows mobile theme, just the color of the title bars.my phone? ....
.....I'ved tried taking the sim card and battery out for awhile and attempted to do a hard reset with the two soft keys and reset button, but nothing happens when I hold the buttons. Any help would be great, I need to use my phone!
Click to expand...
Click to collapse
I'm really surprised that a hard-reset did not restore you to OEM settings...
WHEN you get restored to where you want it... Try: http://rapidshare.com/files/68506785/UI_TWEAK.ZIP
It works awesomely!
It even catalogs all .tsk files and U can export as well.
Best of luck!
trb

just an FYI:
HTC Kaiser - TyTn II - T-Mobile Vario III
A software option is also available. Start> Settings> System> Clear Storage.
Type 1234 in the box and tap YES.
===> OR <===
Press and hold the Left & Right SOFT KEYs and at the same time use the stylus to press the RESET button. Release the stylus but keep pressing the SOFT KEYS until you see the Hard Reset warning screen. Release the SOFT KEYS and then press the LEFT PHONE KEY.
Not from me, credit:
http://www.4winmobile.com/forums/wi...ow-hard-reset-your-wm-device-device-type.html

Just to be clear, the soft keys are those two above the keyboard when the device is slid open....? right? Also should the device be powered on when I do this? How long to I have to hold down the buttons? Thanks for all the help!

Thanks I was able to do the hard reset, I didnt know the correct soft keys.

huge problems with the advanced config

HELP!!!
i've installed this advanced config along with the .net compact framework 3.5.
i've made a couple of meaningless adjusments in the advanced config and after that my default programs like file explorer, tasks, contacts, calendar, office mobile and the rest of them just stopped working. i mean tottaly. whrn i want to open any of them absolutely nothing happens. after this i uninstalled all of the added programs and tried to turn off the phone but it wouldn't turn of. it disabled the network adapters and thats it. it DID NOT turn of. i reseted it several times and nothing.
please PLEASE help me. i just got my device (touch diamond) several days ago and now i can't get anything to work.
what do i do???? i'm going mad!!!!!!!!!!!

Did you do a Hard reset yet.
To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and
ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see this message on the screen:
4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
Or just Clear Storage

please delete this one or pretend you haven't read it at all

u mean the previous post?
can u help me? i really dont know what else to do, that is i'm kind new at pocket pcs.

[solved] Does anyone know how to hard reset X2?

I can't find any info about hard resetting X2 anywhere... Isn't it possible on this phone? I need to reset the user code...
Edit: Solution was to update the phone with SEUS. It lets you reinstall firmware even though you already have the latest (unlike normal SE phones).

While the phone is powered down:
- Push the two front skinny buttons down simultaneously
- While doing that, *briefly* press the power button (ie don't press and hold it)
- When the screen with instructions comes up, you can stop pressing the skinny buttons
- Follow instructions - basically press 'r' on the keyboard when it asks
EDIT: My bad -- thought question was about X1

Thanks for your reply. Unfortunately, that does not work - it just boots up normally.
Have you tested this yourself? Is the SE logo supposed to show up?
And the "skinny buttons" - are those the call/hang up buttons? Are there four buttons on the front, or only two? (i mean, is there a button both above and below the short line sticking out, or are they just one button?)

ring-bearer said:
While the phone is powered down:
- Push the two front skinny buttons down simultaneously
- While doing that, *briefly* press the power button (ie don't press and hold it)
- When the screen with instructions comes up, you can stop pressing the skinny buttons
- Follow instructions - basically press 'r' on the keyboard when it asks
Click to expand...
Click to collapse
He was asking for instructions for the X2. Are they the same as the X1's?

theres a small pin hole on the back under the battery cover. top left just under the camera. seem to remember reading in the instructions that its some kind of hard reset. not sure if it will do what you require. youll need a pin or tiny screwdriver...

anothadave said:
theres a small pin hole on the back under the battery cover. top left just under the camera. seem to remember reading in the instructions that its some kind of hard reset. not sure if it will do what you require. youll need a pin or tiny screwdriver...
Click to expand...
Click to collapse
I've already tried holding the two buttons while pressing it (like on X1), but that doesn't work. And the instructions manual says nothing about hard reset - only soft reseting using this hole.
The closest thing i have found is this article about hard reset:
http://www.sonyericsson.com/cws/support/phones/detailed/toperformahardreset/x2/xperiax2?lc=en&cc=en
But the problem is that it misses the only essential thing: how to do it...

I think the only known way is: settings\system\clear phone memory. It resets the phone to factory default. The button in the whole is only a soft reset button like in case of X1.
GeeZuZz said:
I've already tried holding the two buttons while pressing it (like on X1), but that doesn't work. And the instructions manual says nothing about hard reset - only soft reseting using this hole.
The closest thing i have found is this article about hard reset:
http://www.sonyericsson.com/cws/support/phones/detailed/toperformahardreset/x2/xperiax2?lc=en&cc=en
But the problem is that it misses the only essential thing: how to do it...
Click to expand...
Click to collapse

harveydent said:
He was asking for instructions for the X2. Are they the same as the X1's?
Click to expand...
Click to collapse
My bad... brain cramp.

bazsikar said:
I think the only known way is: settings\system\clear phone memory. It resets the phone to factory default.
Click to expand...
Click to collapse
But my problem is that i can't start up the phone. When booted, it just brings up a numberpad. I assume it's asking for a personal code, but it doesn't say anything (that must be a bug!), and there's nothing happening when entering a code and hitting OK. So it's hard to know what it really expects me to do...
I'll try to update the software using SEUS, if that's available for this phone model.

bazsikar said:
I think the only known way is: settings\system\clear phone memory. It resets the phone to factory default. The button in the whole is only a soft reset button like in case of X1.
Click to expand...
Click to collapse
clear phone memory definately restores to factory default. i bought my phone on ebay so used that setting when i first got it. took about half an hour while it reset everything and completely re-installed all the software.
doesnt really help in this situation though. yes you can update via SEUS, the X2 is one of the first ones that come up on the sony update software. but if youve got the latest firmware update i dont think it will let you do anything. it will just say no newer update found and exit.
have you tried starting it with and without a simcard? daft question but is it unlocked? maybe you have wrong network simcard. that can sometimes bring up a keypad on some phones.
if its definately unlocked to any network did you try the standard lock codes?
i.e 1111 or 111111 or 1234 or 123456

I downloaded SEUS, and it let me update the phone even though it already had the latest firmware. Now everything works fine!