Howdy,
I can't reset my device.
Device has been sitting in my drawer for the last 10 months, pulled it out, charged it up, can't unlock it. I always use the same pin code on all my phones, but it's not working. I tried to factory reset, but it won't work.
Turn device off, hold volume up key and power key, wait until it turns on, release power key and it goes through normal boot up. I never get the options to factory reset. I've watched every video and read every post on the factory reset procedure. Battery is at 100%. Every combination of volume and power key combination does one of two things. Either the phone boots all the way to normal, or it goes to the fastboot screen where I can't do anything. I can't get it into the reset screen. I have successfully connected ADB when the fastboot screen is appears, but there are no commands you can send to the device that will reset it.
How the heck do you factory reset this thing?
Strange things happen on occasion when the battery goes to 0.
The only thing I can think of offhand that is easy to do, i.e. besides disconnecting the battery, would be to connect the charger and then reboot it while charging, perhaps a number of times, and see what happens.
cobben said:
Strange things happen on occasion when the battery goes to 0.
The only thing I can think of offhand that is easy to do, i.e. besides disconnecting the battery, would be to connect the charger and then reboot it while charging, perhaps a number of times, and see what happens.
Click to expand...
Click to collapse
I have tried the factory reset options with the charger plugged in. I've probably restarted the phone 30 or more times with every combination of power key/volume key being pressed. Nothing will bring up the factory reset option?
Have you tried just holding the power button pushed in for a long time, like 30-60 seconds?
Sorry, no more ideas other that opening it up and disconnecting the battery, which I personally would prefer not to do.
cobben said:
Have you tried just holding the power button pushed in for a long time, like 30-60 seconds?
Sorry, no more ideas other that opening it up and disconnecting the battery, which I personally would prefer not to do.
Click to expand...
Click to collapse
If you hold the power button in, it just cycles on and off over and over. The power button does not make the phone go into factory reset mode.
Why do you think opening the phone and disconnecting the battery would do anything? This isn't a power problem, its a problem with getting the phone into the factory reset mode, which is supposed to happen when you power on with the volume up key pressed.
Thanks for trying to help.
Disconnecting the battery does a real "Power Off", which you cannot do any other way with non-removable batteries.
For example, alarms will usually still go off even when the phone is "turned off".
I don't know for sure that this will help, just a hunch.
Is there any way to accomplish this from the Fastboot screen?
How about some guidance or suggestions? Am I the only person this has ever happened to?
Related
I just discovered yesterday that my power button seem to be not working. Pressing it doesnt lock the screen and long pressing it doesnt bring up the power options. Tried wiping everything and still the issue remains. When I pull my battery and then insert it back the phone boots itself, as if the power button is pressed all the time (even though i can still click it and its not stuck). Ive been using rom toolbox for the power menu but choosing to turn off the phone makes my phone have a screen freeze, all other options work like reboot, fast reboot, reboot recovery etc. Anyone know how to fix this?
Edit: After a couple of days my power button is working again
Kcube989 said:
I just discovered yesterday that my power button seem to be not working. Pressing it doesnt lock the screen and long pressing it doesnt bring up the power options. Tried wiping everything and still the issue remains. When I pull my battery and then insert it back the phone boots itself, as if the power button is pressed all the time (even though i can still click it and its not stuck). Ive been using rom toolbox for the power menu but choosing to turn off the phone makes my phone have a screen freeze, all other options work like reboot, fast reboot, reboot recovery etc. Anyone know how to fix this?
Edit: After a couple of days my power button is working again
Click to expand...
Click to collapse
How did you get it to work? Or did it started working on it's on? Thanks
I've seen that happen on mine, due to a bad USB charge port. Replaced it, problem disappeared.
Any chance your device sometimes thinks it is docked to a docking station?
Inexpensive part to obtain, less than 10 dollars (usd), takes about 15 minutes or less to replace.
In the 2+ years I've had mine, I've gone through 4 of them LOL...I'm hard on charge ports I guess.
Kcube989 said:
I just discovered yesterday that my power button seem to be not working. Pressing it doesnt lock the screen and long pressing it doesnt bring up the power options. Tried wiping everything and still the issue remains. When I pull my battery and then insert it back the phone boots itself, as if the power button is pressed all the time (even though i can still click it and its not stuck). Ive been using rom toolbox for the power menu but choosing to turn off the phone makes my phone have a screen freeze, all other options work like reboot, fast reboot, reboot recovery etc. Anyone know how to fix this?
Edit: After a couple of days my power button is working again
Click to expand...
Click to collapse
It just started working again. When I turned off my phone to place my sim back and it didnt boot up automatically, I knew the power button is working again. Pressed the power button, device booted up and the issue is gone. I dont know if mh device thinks its docked, i dont have a docking station and ive never had problems with my charging port yet.
I've been using my N7000 for 2 years and this thing happened for 3-4 times. The lock button will be like stop working, sometimes it is like being press all the time and the problem will be sorted out by itself. Normally when this happens, the phone will be laggy and will reboot by itself. Is it a common thing for this phone?how do you get your phone fixed Kcube989?
I've had my phone almost a week now. Last night the screen stopped turning on. I can hear notifications telling me the phone is on, just not the screen. I did a google search and saw similar problems on the N4 and N5. I have tried there methods now over 100 times and still no success. I am holding POWER + VOLUME-DOWN for 15-20 seconds then plugging in USB port but this in a number of variations is not working. Is anyone else having this problem and do you know of a fix for this?
Phone is not rooted if that helps.
Make sure you still have battery (plug it into the wall) then hold down volume up+volume down+power until you get into the bootloader.. From there you can flash factory images or try going into recovery (use volume up to scroll to recovery mode) and do a factory reset. Once in recovery you will need to hold down the power button and tap the volume up button once to bring up the menu for factory reset.
tried that, no luck since the screen doesnt turn on. any other ideas?
you got a sod(sleep of death). the only way around this is to press the power button for 20-25 seconds straight, then reboot. or, there a possibility that your screen stopped working.
Have you tried plugging it into the computer and giving it adb commands to boot into BL?
I wonder if this is an issue with Android in general on rare occasions since KitKat. I had this problem too on my LG G2
yeah, i tried all of these methods and gave up. at&t gave me a new one since i was under 14 days. the lady said they had a whole batch of n6 they had to ship back because of problems and that the newest batch "should" be problem free.
Hi all,
Recently my HTC One would randomly have a pop-up that said something along the lines of "To reboot, press and hold the power button" along with a countdown and then the phone will reboot itself. This can happen any time, sometimes multiple times within a half hour, even when it is charging.
The last time it happened, it rebooted, got to the blank black screen, and rebooted again. I've plugged it in to charge but it would not stop rebooting. I've unplugged it to let it run out of battery so hopefully it would stop rebooting itself and I can try charging it again. Once it ran out of juice, I charged it and it continued rebooting itself. Pressing the power + volume keys only worked twice but the screen wouldn't stay long enough for me to select fast reboot or factory reset before rebooting itself again. Now pressing power + volume keys doesn't cause any effect on the phone.
I've never tempered with any of the software settings on my phone and it has been sent for repair three times last year. Also, my laptop does not recognise the phone when I plug it to my laptop.
Any advice would be much appreciated! Thank you in advance!
mblucified said:
Hi all,
Recently my HTC One would randomly have a pop-up that said something along the lines of "To reboot, press and hold the power button" along with a countdown and then the phone will reboot itself. This can happen any time, sometimes multiple times within a half hour, even when it is charging.
The last time it happened, it rebooted, got to the blank black screen, and rebooted again. I've plugged it in to charge but it would not stop rebooting. I've unplugged it to let it run out of battery so hopefully it would stop rebooting itself and I can try charging it again. Once it ran out of juice, I charged it and it continued rebooting itself. Pressing the power + volume keys only worked twice but the screen wouldn't stay long enough for me to select fast reboot or factory reset before rebooting itself again. Now pressing power + volume keys doesn't cause any effect on the phone.
I've never tempered with any of the software settings on my phone and it has been sent for repair three times last year. Also, my laptop does not recognise the phone when I plug it to my laptop.
Any advice would be much appreciated! Thank you in advance!
Click to expand...
Click to collapse
Normally you get this message when holding the power button. So this message in addition to the rebooting issues makes me believe you have an hardware problem with your power button, maybe its stuck?
alray said:
Normally you get this message when holding the power button. So this message in addition to the rebooting issues makes me believe you have an hardware problem with your power button, maybe its stuck?
Click to expand...
Click to collapse
I tried pressing on the power button, it seems to be depressing fine. Is there any way I can affirm this?
mblucified said:
I tried pressing on the power button, it seems to be depressing fine. Is there any way I can affirm this?
Click to expand...
Click to collapse
I think what you explained at post #1 is enough to conclude your power button or something hardware related to it is the problem. I think you'll have to send your device for repair unfortunately unless you want to open the phone yourself to have a look which is not always good idea.
Phone is completely stock. Haven't messed with it at all. My phone died around 5% battery left so I went to put it on charger. Charged it up for like 20 minutes while I watched a movie, and i went to turn it on and it was really hot. It booted up still but whenever it was done booting, the screen just went black. Nothing would work. If i hold power button down, the power down option appears and it works to shut it off. If i shake it, the camera comes up but I cannot take a picture or do anything. Any idea? I also tried to reboot into recovery and couldn't . I dont know if im not pressing the correct buttons so if you know the correct way please let me know.
ZWis212 said:
Phone is completely stock. Haven't messed with it at all. My phone died around 5% battery left so I went to put it on charger. Charged it up for like 20 minutes while I watched a movie, and i went to turn it on and it was really hot. It booted up still but whenever it was done booting, the screen just went black. Nothing would work. If i hold power button down, the power down option appears and it works to shut it off. If i shake it, the camera comes up but I cannot take a picture or do anything. Any idea? I also tried to reboot into recovery and couldn't . I dont know if im not pressing the correct buttons so if you know the correct way please let me know.
Click to expand...
Click to collapse
To get into fastboot mode you have to turn the phone off. Hold the power and volume down buttons for about 10 seconds then release just the power button.
As far as a solution, this issue has happened before. Everybody says that it happens when their battery dies. I am sorry to say that the only solution that works is a factory reset which erases the data partition on the phone.
Sent from my XT1095 using Tapatalk
Here's a quick reference for how to reboot and reset your 2019 Galaxy Tab A 10.1 (SM-T510/T515) using the hardware buttons:
Force restart:
- If your device is frozen and unresponsive, press and hold the Volume Down + Power keys simultaneously for more than 7 seconds to restart it.
Boot to Recovery Mode:
- Power off the device
- Press and hold the Volume Up + Power keys at the same time.
- Release both keys when you see Recovery Mode.
Boot to Download Mode:
- Disconnect the USB cable
- Power off the device
- Press and hold the Volume Down + Volume Up keys
- Insert the USB cable
Boot to Safe Mode:
- Power off the device
- Press and hold the Power key.
- When the boot logo appears, release the Power key and then press and hold the Volume Down key.
- Continue to hold the Volume Down key until the device finishes restarting.
- Safe Mode will display in the bottom left corner of the screen.
Since there is no Bixby button, these combinations are different than the Galaxy S10. If you know of additional combinations, please contribute to the discussion below and I'll consolidate here.
If there’s no response on your device or you're stuck in a boot loop, then you might need to wait for the battery to drain. The 2019 Galaxy Tab A 10.1 has a non-removable battery pack, so disconnecting that isn't an option. Hopefully, the system reverts to its normal function with a cold boot. This can take time if the battery has high charge left at time of failure. Depending on how fast your battery drains, this can mean waiting for a few hours to several days.
UPDATE: With the right timing, you can break out of a boot loop into Download Mode...but it's tricky:
Insert USB Type C cable connected to your PC
Press and hold the Power and Volume Down keys for exactly 7 seconds (hard reset)
Release the Power key and press and hold both Volume Up & Down keys (enter Download Mode)
If you don't see the blue bootloader unlock warning screen, keep repeating the above two steps
The trick here is that you're trying to time your switch to the Download Mode keys for the exact moment the hard reset takes effect. If you see the boot logo while still holding the first key combination, it's too late. If you switch too early, you won't trigger the hard reset.
I've had to hold down both volume up and volume down while plugging in usb to get the unlock screen to populate. Canadian Wifi variant.
Jambii1987 said:
I've had to hold down both volume up and volume down while plugging in usb to get the unlock screen to populate. Canadian Wifi variant.
Click to expand...
Click to collapse
Thanks, that was an error in my initial post. I was figuring these out by trial and error, but it turns out that our hard resets are basically the same as for the Galaxy M30, which also uses the Exynos 7904 SoC and has no Bixby key.
https://www.hardreset.info/devices/samsung/samsung-galaxy-m30/download-mode/
UPDATE: Also the same as for the Galaxy A30 and some others.
https://www.hardreset.info/devices/samsung/samsung-galaxy-a30/download-mode/
Jambii1987 said:
I've had to hold down both volume up and volume down while plugging in usb to get the unlock screen to populate. Canadian Wifi variant.
Click to expand...
Click to collapse
Yes, I did the same way
US version
1. Enable OEM Unlock
2. Turn the tablet off and unplug the cable
3. Press and hold both volume up and volume down buttons and plug USB cable to host computer
4. You will get wipe screen. Long press volume up to unlock the bootloader.
Now I have to find matching ROM and patch the boot.img and flash.
I believe you have to disable Vault Keeper to keep root intact.
Brand new out the box 11am this morning.
Opened the parcel cool no damage. Powered up fine, had a mess with it, no problems check the speakers were fine and no issues plugged it on charge to 100% took it off and left it for an hour or so, went back to it and physically used it to use Facebook and play candy crush cool no problems. Took a few photos and no problems again. Put it on the side still on near 90% and went back to it 30 minutes later completely off and won’t turn back on, tried charging it nothing no sign of life, tried rebooting it and still nothing. Please tell me that this is not the end and I need to get a replacement... ?*
christina98 said:
Opened the parcel cool no damage. Powered up fine, had a mess with it, no problems check the speakers were fine and no issues plugged it on charge to 100% took it off and left it for an hour or so, went back to it and physically used it to use Facebook and play candy crush cool no problems. Took a few photos and no problems again. Put it on the side still on near 90% and went back to it 30 minutes later completely off and won’t turn back on, tried charging it nothing no sign of life, tried rebooting it and still nothing. Please tell me that this is not the end and I need to get a replacement... ?*
Click to expand...
Click to collapse
Have you tried getting into download mode? Or recovery for that matter.
Triscuit said:
Have you tried getting into download mode? Or recovery for that matter.
Click to expand...
Click to collapse
I’ve not even been able to get it back on, I’ve attemp a reboot countless of times and still nothing rectifys it. I spoke with Samsung they feel it’s a major fault with the tablet and have told me to request a replacement from my provider or even a refund.
Forgot pattern password, unable to power 510 Tab A off since pattern password is required. How to wipe tab or reset to factory without powering off?
Magendanz said:
If there’s no response on your device or you're stuck in a boot loop, then you might need to wait for the battery to drain. The 2019 Galaxy Tab A 10.1 has a non-removable battery pack, so disconnecting that isn't an option. Hopefully, the system reverts to its normal function with a cold boot. This can take time if the battery has high charge left at time of failure. Depending on how fast your battery drains, this can mean waiting for a few hours to several days.
UPDATE: With the right timing, you can break out of a boot loop into Download Mode...but it's tricky:
Insert USB Type C cable connected to your PC
Press and hold the Power and Volume Down keys for exactly 7 seconds (hard reset)
Release the Power key and press and hold both Volume Up & Down keys (enter Download Mode)
If you don't see the blue bootloader unlock warning screen, keep repeating the above two steps
The trick here is that you're trying to time your switch to the Download Mode keys for the exact moment the hard reset takes effect. If you see the boot logo while still holding the first key combination, it's too late. If you switch too early, you won't trigger the hard reset.
Click to expand...
Click to collapse
Ay, thanks i finally got it into download mode, it gave an error at the top left like kernel rev check fail or smth, it was boot looping and with this trick i got it into the bootloader imma flash stock again, THANKS AGAIN!