Auto Sync keeps turning off - Samsung Galaxy S10 Questions & Answers

So I've had an Android phone since the OG Moto Droid from 2008, so I'm not noob by any means.
Every since the November security update (T-Mobile S10) my auto sync turns off randomly, multiple times per day. This has lead to GMail, Google Calendar, and Keep Notes app to not sync unless I do it manually.
I've made sure that none of those apps are being optimized for battery. I've made sure to check off that they are allowed to work in the background, etc. I've tried clearing cache on my old phone; and I say old phone because I had spilled a beverage on my old S10 and the charging port was messed up and wouldn't fast charge, so I used my insurance deductible to get a new phone. My new S10 is having the exact same problem.
If you do a Google search, on the official Google Android forums there are other people with this problem, but no one seems to have found a fix.
Hoping someone on here might have a suggestion for me. Thanks.
Sent from my SM-G973U using Tapatalk

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[Q] WiFi syncing

Hi all,
Purchased the watch couple days ago, yesterday was my first day to really put it through it's paces. Everything seems copacetic except for the WiFi syncing. I've got cloud sync turned on in the Wear app, and WiFi on the watch is set to "Automatic". I verified the watch is indeed connected to a valid WiFi network, with no exclamation points, etc., and I turn off BT on my phone (but keep it's data connection on.) I then try sending a text from the watch, no luck - "Try again from your phone." fail message. I send myself a text from my wife's phone to my phone, the phone registers it, but the watch doesn't. I go into Keep and delete a note on the phone, the watch still shows it. It's not until they reconnect via BT that everything syncs again. Oh, and I tried it on three different WiFi networks (2 at work, 1 at home), no success.
Here's the only thing that I can think of being different. The very first time I turned WiFi off on the watch, there's was a small Yes/No splash screen that came up saying something to the effect of "turning this off will prevent you from syncing"... I THINK. Honestly I can't recall what it said precisely (I was too excited playing with the watch), but the multiple times I've toggled WiFi since then, I have not seen that message again. Anyone know what message I'm talking about? Of course since it hasn't come up again I'm convinced it's the reason WiFi syncing isn't working now. I even factory reset the watch and cleared the data on my Wear app, hoping to get that message back. (It could be completely unrelated, it's just bugging me that ever since I chose "Yes I'm sure", syncing has not worked.)
Thanks in advance for any ideas/suggestions.
James
SyrinxPriest said:
Hi all,
Purchased the watch couple days ago, yesterday was my first day to really put it through it's paces. Everything seems copacetic except for the WiFi syncing. I've got cloud sync turned on in the Wear app, and WiFi on the watch is set to "Automatic". I verified the watch is indeed connected to a valid WiFi network, with no exclamation points, etc., and I turn off BT on my phone (but keep it's data connection on.) I then try sending a text from the watch, no luck - "Try again from your phone." fail message. I send myself a text from my wife's phone to my phone, the phone registers it, but the watch doesn't. I go into Keep and delete a note on the phone, the watch still shows it. It's not until they reconnect via BT that everything syncs again. Oh, and I tried it on three different WiFi networks (2 at work, 1 at home), no success.
Here's the only thing that I can think of being different. The very first time I turned WiFi off on the watch, there's was a small Yes/No splash screen that came up saying something to the effect of "turning this off will prevent you from syncing"... I THINK. Honestly I can't recall what it said precisely (I was too excited playing with the watch), but the multiple times I've toggled WiFi since then, I have not seen that message again. Anyone know what message I'm talking about? Of course since it hasn't come up again I'm convinced it's the reason WiFi syncing isn't working now. I even factory reset the watch and cleared the data on my Wear app, hoping to get that message back. (It could be completely unrelated, it's just bugging me that ever since I chose "Yes I'm sure", syncing has not worked.)
Thanks in advance for any ideas/suggestions.
James
Click to expand...
Click to collapse
Did you ever figure this out?
I have the LG WATCH R with the Urbane rom and have the same issue. It shows connect to Wifi just fine but if I am away from the phone, I cannot send anything...just like when I have no connection.
I think the pop up you mentioned just had a option to prevent the warning from coming up again but should not affect the option to disable and enable the cloud sync.
Nope, afraid not. I posted it to the Google Android wear forums and a couple of "experts" replied to me with suggestions that did not help (factory reset, mainly.)
SyrinxPriest said:
Nope, afraid not. I posted it to the Google Android wear forums and a couple of "experts" replied to me with suggestions that did not help (factory reset, mainly.)
Click to expand...
Click to collapse
Yep that has been my "solutions" too so far. I am not sure how the Cloud Sync works do you? It is linked to your Google account? If so, I have 3 email accounts..could that create an issue? I am basically looking for anything right now
Here's what I did find out: my daily driver phone is a Moto X 2nd gen running Lollipop. I factory reset an old Samsung S4 and set it up with a Google account I'd just created. I then factory reset the watch and paired it to that phone. Wouldn't you know, the WiFi notifications worked!
I then factory reset the S4 again, this time using my main Google account to set it up. Factory reset the watch again also. After pairing them, the WiFi notifications did NOT work!
So, I can only conclude the issue is caused by how I have my main Google account configured, although right now I've gone through all the settings twice and verified that I have all of my sharing settings (like location) enabled. Argh.
SyrinxPriest said:
Here's what I did find out: my daily driver phone is a Moto X 2nd gen running Lollipop. I factory reset an old Samsung S4 and set it up with a Google account I'd just created. I then factory reset the watch and paired it to that phone. Wouldn't you know, the WiFi notifications worked!
I then factory reset the S4 again, this time using my main Google account to set it up. Factory reset the watch again also. After pairing them, the WiFi notifications did NOT work!
So, I can only conclude the issue is caused by how I have my main Google account configured, although right now I've gone through all the settings twice and verified that I have all of my sharing settings (like location) enabled. Argh.
Click to expand...
Click to collapse
Interesting. I will play with that next. Annoying as hell too though
shaolin95 said:
Interesting. I will play with that next. Annoying as hell too though
Click to expand...
Click to collapse
Well my LG Watch R is now able to work with Wifi for real but only at home. Not sure what I did...I just deleted my accounts from Settings and added them back.
At work, though even when it shows connected, I do not receive any info from the Phone which is very lame since it was at work where I could really use it.
shaolin95 said:
Well my LG Watch R is now able to work with Wifi for real but only at home. Not sure what I did...I just deleted my accounts from Settings and added them back.
At work, though even when it shows connected, I do not receive any info from the Phone which is very lame since it was at work where I could really use it.
Click to expand...
Click to collapse
Cool! Can you tell me what you mean by "deleted my accounts from Settings"? I want to test it too.
SyrinxPriest said:
Cool! Can you tell me what you mean by "deleted my accounts from Settings"? I want to test it too.
Click to expand...
Click to collapse
I have 3 google accounts so I actually deleted only two that are not my primary. Then I went to the Sync options and made sure all was checked.
Then also for the Location I removed any other devices that are showing under my account that are not my Phone (tablet and older phones) but not sure which one of those did the trick.
shaolin95 said:
I have 3 google accounts so I actually deleted only two that are not my primary. Then I went to the Sync options and made sure all was checked.
Then also for the Location I removed any other devices that are showing under my account that are not my Phone (tablet and older phones) but not sure which one of those did the trick.
Click to expand...
Click to collapse
Huh, okay, I'll give those a try. Thanks.
I did open a ticket with Android Wear Support and was told they were going to escalate the issue and I'd be contacted in 48 hours. That was Sunday. I just asked for an update and they replied that they have no solution ATM and no time frame to provide one. Heh! Oh well.

Gps stopped working. Kind of

So i recently switched from sprinit to verizon and at the sametime updated my phone with the new system update. Since then my gps randomly stops keeping track of my location in a trip. I downloaded a gps tool from the app store and when it happens i use the app to reset my gps and it works. But then later if I use google maps again it randomly gives me the same issue. Its a easy enough fix but its annoying to have to keep doing that.
Was hoping there was some kind of fix or am I just unlucky and the gps is starting to go out.
Any help would be appreciated.
Thanks
Check here...settings, connections, mobile network. Make sure u r on lte/cdma for Verizon
Sent from my SM-N950U using Tapatalk
chefjl said:
Check here...settings, connections, mobile network. Make sure u r on lte/cdma for Verizon
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Ya it was set to global. Hopefully it fixes it. Will test it out later when i need to leave work.
Having the same issue. I believe it started occurring after software update: N950USQU7DSL5 which was pushed out early February for me.
sjsuguy83 said:
Having the same issue. I believe it started occurring after software update: N950USQU7DSL5 which was pushed out early February for me.
Click to expand...
Click to collapse
Ya I switched over from global to lte/cmda like chefji suggested and it helped were its not occuring as much but I still have the issue. Hopefully it gets fixed. If not i may have to try to revert back to an older update.
I just saw this thread after posting my questio above. Same issue and I'm on Verizon too. Mine has always been a Verizon phone. I dont recall exactly when the problem started but definitely within last 2 months. Never had issues before. For me, the workaround seems to be to use an app called GPS Fix/Optimizer and on the home page of that app, click on the button that says System off on bottom left and turn it to System on. I hate having to do these extra steps and never had a problem with any other Android phone doing this.
Try wiping the Cache Partition. If that doesn't help, backup your device and perform a Hard Factory reset.
iceepyon said:
Try wiping the Cache Partition. If that doesn't help, backup your device and perform a Hard Factory reset.
Click to expand...
Click to collapse
Wipe cache partition but there is no reason to do a hard factory reset. This is a GPS problem and not a software issue. It is not isolated to Note 8 phones but seems to affect S9, S9+, Note 9, Note 10, and possibly a few others. It also started early Feb after Note 8's received a security update and the others received the Android 10 update. Samsung, Google, and especially Verizon are all pointing fingers at each other for blame instead of working together to try and come up with a fix. One thing I have found is that unlike the countless Android phones I have had in the past, there is absolutely no way to control the GPS. There no longer is an on/off switch. The best available choice is to search deep in settings to find Location but the only thing it controls is on/off switches for Wifi Scanning or bluetooth scanning. Turning both of those on now is considered High Accuracy. The only thing that has worked for me is using an app called GPS Fix/Optimizer in conjunction with an app called GPS Status. By using both of those apps before using Waze or Google maps, allows me to successfully navigate and it can find my exact position. I have also discovered that besides Waze and G Maps, many are reporting the same kind of problem with other location based apps such as Uber and Lyft. This needs to be fixed and I could care less which company is at fault but one of them needs to step up or all need to come together and figure out the problem...
mikeyk101 said:
Wipe cache partition but there is no reason to do a hard factory reset. This is a GPS problem and not a software issue. It is not isolated to Note 8 phones but seems to affect S9, S9+, Note 9, Note 10, and possibly a few others. It also started early Feb after Note 8's received a security update and the others received the Android 10 update. Samsung, Google, and especially Verizon are all pointing fingers at each other for blame instead of working together to try and come up with a fix. One thing I have found is that unlike the countless Android phones I have had in the past, there is absolutely no way to control the GPS. There no longer is an on/off switch. The best available choice is to search deep in settings to find Location but the only thing it controls is on/off switches for Wifi Scanning or bluetooth scanning. Turning both of those on now is considered High Accuracy. The only thing that has worked for me is using an app called GPS Fix/Optimizer in conjunction with an app called GPS Status. By using both of those apps before using Waze or Google maps, allows me to successfully navigate and it can find my exact position. I have also discovered that besides Waze and G Maps, many are reporting the same kind of problem with other location based apps such as Uber and Lyft. This needs to be fixed and I could care less which company is at fault but one of them needs to step up or all need to come together and figure out the problem...
Click to expand...
Click to collapse
Hello, I am having the same problem. I have a Galaxy Note 8 from AT&T, this problem started end of February, workaround is to switch the location OFF and then back ON but is annoying. I reset network, clear cache and nothing fixed the problem so I thought was a problem in the phone itself so I submitted a claim to Asurion, got the brand new replacement phone and the following day exact same problem appeared.
Now reading this thread I am fully convinced that is a bug. I hope it gets solved ASAP.
I posted about this on another thread and what I have stumbled on:
https://forum.xda-developers.com/showpost.php?p=82337821&postcount=18
I have seemed to narrow it down to it only happening when I connect my Note 8 to my 2016 Chevy Silverado and use Waze or Google maps on my radio via Android Auto. I made a few changes that I mentioned in the above thread to the battery settings for a couple apps. Because of the VID, I haven't been driving as much so I haven't done a lot of testing but this has seemed to help.
Well I thought it was fixed but it doesnt seem to be and it really seems to be an Android Auto glitch. Just yesterday, I had to run a couple errands and had phone plugged in for Android Auto. First couple trips, it worked just fine. Then one more trip, all I saw was the floating blue dot in Waze. While still plugged in to my Chevy, I went to GPS Fix and clicked to turn system on. I then went to GPS Status and it couldnt get a location fix. In GPS Status, I also selected Manage A-GPS State. First I tried reset and no fix. Then I did download and again, no fix. I gave it a little bit of time to see if it would work but it didnt. So next I unplugged my phone from my Chevy and again checked in GPS Status and no fix. I again went into Manage A-GPS State, reset, no fix, then download, and it fixed on my location right away. So for me, this is really pointing to an Android Auto issue. Hopefully a fix will come along soon...
Just to add, Waze had already been started once I fired up the Android Auto on the My Link Chevy radio as I had started a route. Waze was still running in the background when I disconnected from my Chevy radio so that kind of eliminates Waze as the problem, at least for me. Especially when GPS Status couldnt get a fix while I still had Android Auto running on my Chevy but as soon as I disconnected and ran through the GPS Status reset and download, I had a fix and Waze worked fine again.
Has this been resolved yet? Any fixes found?
Not completely resolved yet but the annoying workaround gets it working again. It should just work on it's own without all the extra steps. And I was able to get semi confirmation after creating a thread in the Google Support sub forum for Android Auto. I am being told that when plugging in the phone to use Android Auto that Android Auto attempts to also connect to the gps in my Chevy. It's kind of confusing and dont quite understand exactly what is happening. My vehicle does not have a dedicated gps system but I am being told that there could be some kind of GPS in the vehicle anyway and that could be causing the problem. I call BS on this info but I also didnt have any part of creating Android Auto. If this is what is happening, it pretty much says that Android Auto is probably the cause of the issue. I dont need military precision on my gps location and my phone inside my house will give me an accuracy of around 10 feet. No reason to be more accurate than that and this shouldn't even be a part of the Android Auto app.
https://support.google.com/androidauto/thread/45792804?hl=en
I posted this in the other thread but I'll add it here for completeness. I'm having the same issue on an unbranded note 8. But I'm not using android auto. I can use gps tools and it holds a lock fine. But if additional programs are launched, waze, maps, jbv1 I lose lock.
My Note 8 has the problem, I am not using WAZE, I am using The FitBit App with my VERSA 2, My Husband has the Note 9 and is using the FitBit App with his VERSA 2. His resulting miles walked and my resulting miles walked should be almost identical. They are not. I am consistently showing less miles than he does. When looking at the exercise map, generated by the GPS data, His walk path follows the streets we walked accurately, while mine cuts the corners, has me walking in drunken path across the properties located near the road and in some instances cutting across non walkable terrain. Giving me less mileage than my husband. Thankfully, my steps are accurately accounted for. I want this problem fixed. I don't like being cheated of my exercise miles.
Any update here? Note8 on Verizon. Having the same problem with Endomondo (fitness app) and Google Maps. Hard reset phone, and it's still problematic. For me, it might start out working fine, then midway thru a run it will stop. Usually resetting the app will make it work again.
I use T-mobile, and I tried just about everything and almost gave up. Today I was thinking that mayve its the wifi and bluetooth settings helping the GPS so I went to location and turned off the wifi and bluetooth improve accuracy settings and problem is fixed for me! So much headache gone. I was about to buy a new phone.
Dominicgage1994 said:
I use T-mobile, and I tried just about everything and almost gave up. Today I was thinking that mayve its the wifi and bluetooth settings helping the GPS so I went to location and turned off the wifi and bluetooth improve accuracy settings and problem is fixed for me! So much headache gone. I was about to buy a new phone.
Click to expand...
Click to collapse
Keep us updated if this continues to work. I will try this as well to see if it helps on mine too.
Dominicgage1994 said:
I use T-mobile, and I tried just about everything and almost gave up. Today I was thinking that mayve its the wifi and bluetooth settings helping the GPS so I went to location and turned off the wifi and bluetooth improve accuracy settings and problem is fixed for me! So much headache gone. I was about to buy a new phone.
Click to expand...
Click to collapse
I just tried this and it failed location fix right away after opening Waze in Android Auto on my Chevy. So still searching for a real fix...
Well it looks like the Android Auto developers are starting to listen. After creating a thread on their google community page months ago, and numerous others posting same issue, they said they were going to reach out to several posters by email with directions on creating a bug report to forward to them. They claim they have been unable to recreate the problem and wanted bug reports from several having the problem so they could take a look. I had another failure today on a trip so I created a bug file and forwarded it. We shall see what they find...

No notifications while using mobile internet.

I bought a pixel 5 to do courier work, I just needed something reliable with good battery life to run GPS and a handful of delivery apps.
Since the day I bought it I have had problems with notifications on mobile internet, for the most part I don't get any for any apps until I connect to wifi, then they all come flooding through at once.
I have tried every fix ive come across, changing from 5g to 3g, installing a heartbeat fixer app, changing background battery and data settings. Sometimes they seem to work, sometimes restarting the phone works but nothing sticks. I have spent hours talking to google support, they have made me factory reset 3 times, it normally fixes it at first, but last time it didn't and even with a completely fresh OS I wasn't getting any notifications on mobile internet, I tested by emailing my gmail account before installing any more than the default apps.
I should note that I have a strong internet connection the entire time, If i open gmail and refresh it the emails are there, I just don't get notifications for them until I connect to wifi.
The lack of notifications breaks a lot of apps as it seems they rely on the notifications or whatever protocol they use to work. The big issue for me is one of the courier app will give me no runs unless notifications are working.
Anyone have any ideas? I'll happily paypal anyone who can suggest a permanent fix $50 lol, if not I'll have to buy a different phone.
EDIT: video of the problem: https://streamable.com/bqyzpt
atwitsend said:
I bought a pixel 5 to do courier work, I just needed something reliable with good battery life to run GPS and a handful of delivery apps.
Since the day I bought it I have had problems with notifications on mobile internet, for the most part I don't get any for any apps until I connect to wifi, then they all come flooding through at once.
I have tried every fix ive come across, changing from 5g to 3g, installing a heartbeat fixer app, changing background battery and data settings. Sometimes they seem to work, sometimes restarting the phone works but nothing sticks. I have spent hours talking to google support, they have made me factory reset 3 times, it normally fixes it at first, but last time it didn't and even with a completely fresh OS I wasn't getting any notifications on mobile internet, I tested by emailing my gmail account before installing any more than the default apps.
I should note that I have a strong internet connection the entire time, If i open gmail and refresh it the emails are there, I just don't get notifications for them until I connect to wifi.
The lack of notifications breaks a lot of apps as it seems they rely on the notifications or whatever protocol they use to work. The big issue for me is one of the courier app will give me no runs unless notifications are working.
Anyone have any ideas? I'll happily paypal anyone who can suggest a permanent fix $50 lol, if not I'll have to buy a different phone.
Click to expand...
Click to collapse
Sounds like you have a lemon on your hands.
I don't suppose you're using a VPN? I've had all sorts of strange issues with notifications and using a VPN as when the phone goes to sleep it can disconnect you from the network.
Or apps like Netguard where you can set apps to connect to either the wifi or mobile network or restrict them.
If you have no apps installed that can restrict your network usage then it seems your phone might have a problem.
No, even straight after a factory wipe, no notifications, that seemed to coincide with the latest pixel update a few days ago because nothing I tried would get it to work which is why I factory reset and for the first time it wasnt working after the factory reset either.
atwitsend said:
No, even straight after a factory wipe, no notifications, that seemed to coincide with the latest pixel update a few days ago because nothing I tried would get it to work which is why I factory reset and for the first time it wasnt working after the factory reset either.
Click to expand...
Click to collapse
I don't suppose it's something simple as...
I sent myself some emails and used the "find my device" in order to cause some notifications, as you can see on the video, nothing comes through until I connect to wifi.
pixel 5
Watch "pixel 5" on Streamable.
streamable.com
atwitsend said:
I sent myself some emails and used the "find my device" in order to cause some notifications, as you can see on the video, nothing comes through until I connect to wifi.
pixel 5
Watch "pixel 5" on Streamable.
streamable.com
Click to expand...
Click to collapse
Yep I think it's time for a new phone lol.
Have you tried a different provider, a friends sim card? It may be incompatible with the P5. There was a problem in USA with Mintmobile and the P5 but Google fixed it. Which service provider do you use?

Question Cloned? Mirrored? Hacked? Wtf?

Ok. First thought they got into my gmail, and since all my accounts are linked for recovery options stayed on the reset, uninstall/reinstall, factory reset hamster wheel for a while. Multiple companies customer service for hours, just to tell me it should be working, hang up on me, ask me something completely retarded that i might be doing as the issue, escalate me to another dept. All to no avail. So, i factory reset an old phone not hooked up, brand new gmail not linked to anything, set up google wifi (for 1st time) on it and loaded security camera apps on it. And they still got in and erased all my security videos. Got cameras to not reapond, notifications to not come through even though all says everything was fine. Settings not changed. Before they had been affecting ceetain aspects of apps from Google play. Made it so i couldnt download from there as well. Or if i tried something would get kicked out before i could finish said task. Even changed the "this device" in my google account. Spoofed mac & ips for known devices on wifi. Changed info in every account, still locked out of 3. 4 trips from internet company. 4 routers, 2 extender, modem/router combo, 7 cameras from 2 systems. End result? Me beating my head against the wall telling everyone, sorry but thats not what is happening on my phone/laptop, to evreyone thinking i am crazy and they are still in my stuff. Any thought yo how this is possible? P.s. 100% believe its my meth head neighbors but never would think them clever enough or would have the kind of money to spend on equipment to be able to pull something like this off. Please for the love of God someone help. This is way above my pay grade [email protected]
336 686 6949 at this point i just dont care i just need serious help

Question Watch 5 pro google cloud sync issues

This has bothered me since long time, on several wear os watches. Problem is the following:
I have currently a samsung fold 4 and a samsung watch 5 pro LTE (but i've had the problem on other devices too in the past, al wear os devices).
When the watch is connected through bluetooth there is not a single issue. If i have my phone on the table for several hours, while not touching it, all notifications are instantly pushed to the watch, no delays.
However, when i leave my phone at home and going out with my watch only, it will correctly switch over to LTE connection and there the problems start. When my phone is recently used (few minutes ago) the watch can establish a remote connection. At that moment al notifications are pushed to the watch, almost no delays. However, after a while, usually within 30 a 60 minutes the notifications start to be delayed, and even the remote connection just stops (seeing the disconnected symbol on the watch). also sending messages or replying them on the watch is instantly and correct at first, but starts to fail after a while.
It seems like the google cloud sync service is killed after a while on the phone, preventing the forwarding of phone notifications to the watch over LTE (cloud sync). I tried everyting on my samsung phone, changing the battery optimizations of all samsung wearable apps and plugins, google apps, play service etc... I turned of as many battery saving features i could find on my phone, but no luck. If i leave the phone on the charger, the cloud sync keeps working for a longer time, but agian, ofter some time it will slow down, starting with unablity to reply or send messages from the watch, to complete disconnection... Al this while the internet connections on the phone and watch are rock stable...
Has anybody any clue why this happens?? Is there some trick or setting i overlooked? Does anybody know which app or service on the phone (samsung) is responsible for this google cloud sync?
again, this is not only on this phone-watch combo, i had several wear os watches from different brands in the past, but mostly samsung flagship phones. I cant believe that two samsung devices are not software optimized so these issues cant happen... I always bought LTE watches so i could go for a run or go to the gym phone free, is brilliant when it works, but VERY annoying when it usualy is not reliable.... I'm thinking even to switch to the apple camp, hoping those issues are not present on apple watch cellular... But i like samsung devices more then iphone ....

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