Full Image Backup - Huawei P30 Pro Questions & Answers

Is there a way to do a full backup? Will Hisuite do this?
I want to try to see if a factory reset will fix my wireless charging issue.
If it doesnt work, I'd like to be able to quickly restore everything back to the way it was before

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Please Help

Last night I power cycled my phone and put it on my charger. When I woke up this morning and looked at my phone there were a ton of force close screens. I have no phone (cannot make calls) and not data.
I power cycled the phone over and over and have been searching the net all day but cannot get it to work. The only thing that I had done prior to the initial power cycle was a few updates from the market, so I uninstalled those apps, but it appears that was not the problem.
I have root access and was running gumbo's rom (now MaDoCo...thought that would help) and I really don't wanna do a factory reset. Is there anything I can do?
Factory reset is most likely gonna be your only option. If you dont wanna do that, do you still have the .zip for your rom on your mem card? If so, why not just reflash the zip? Might take care of the issue without having to do a hard reset. I am assumingm, though, that if you are rooted you would have created a nandroid backup? Why not just restore?
Tried reflashing the rom and that didn't work. Gonna do a Factory reset now. Lets see
tried factory reset and now i'm stuck on boot screen
Did you ever make a Nandroid backup?? I would suggest you run the Sprint RUU and bring your phone back to Stock, reroot, install recovery, and then a custom ROM. That looks like your best option.
But, just for the hell of it -- take out of your battery and then insert it back in and reboot, see if that does anything.
What kind of factory reset did you do? Wipe from recovery, go through setting, the home>back>power one, or what? And are you stuck at the HTC screen? That happened to me once, but it was because I flashed a GSM rom my first try. Boot into recovery, wipe the phone, and if that doenst do it, I agree with pseodo, time to RUU.
Well I tried resetting from the recovery and wiping, but it will not boot up. Then I tried the RUU, but it wont get past the boot screen in order for me to to connect it to the USB. I tried connecting the USB through recovery and although I can access my SD card via my PC, going through the steps for the RUU says its not connected.
I took my phone over to sprint and although they know I have a custom rom on there (which voided my warranty), they are still gonna give me a brand new one and send mine back through manufacture warranty. It'll be in on Tuesday. Luckily for me I have an online back up through by MyBackUpPro, so I should be good on restoring settings, apps, contacts and all other important stuff. (Minus Root and Custom Rom )
Thanks for all the suggestions, I appreciate it.
I flashed a new set of icons last week and had a bunch of force closes, restored a nandroid and everything was fine.

[Q] Nandroid Restore hangs

Hey,
I think I´ve got a little problem.
I wanted to restore a backup with the Recovery (RA v. 1.7x) but since about 45min my phone does nothing... only the full stops are going to be more and more and now my screen is full of them...
So as a conclusion: Since 45min my phone tries to restore my backup.
So what shoukd I do?
I´m afraid to brick my phone if I remove the battery or do sth. during restore...
EDIT: Problem solved...
Noticed that adb commands are working during restore and so it was possbile to reboot my phone...

[Q] *HELP* My phone has bootloop

Hello everyone,
my phone has an bootloop after i removed some stock apps, i didnt think removing some stock apps could cause this...
the phone boots, and the screen handles the brightness and when i press the home button 2 secs it vibrates, but it doesnt show android itself, just he LG boot logo
can i fix this without flashing KDZ or Hard reset ?
cant get ADB, doesnt work
KDZ_FW_UPD.exe doesnt work for me (windows 8)
i will install an virtual PC and have the usb linked to that, will install windows XP on it.. see if it works
my parents may also not find out...
please help me
Regards, Tomaat
//edit
removed these apps (and probably some more)
/system/app/CalendarWidget.apk
/system/app/EmailWidget.apk
/system/app/FavoriteContactsWidget.apk
/system/app/Finance.apk
/system/app/MemoWidget.apk
/system/app/MusicWidget.apk
/system/app/SmartShare.apk
/system/app/Gmail.apk
/system/app/MusicFX.apk
/system/app/MusicPlayer.apk
/system/app/MusicWidget.apk
/system/app/mediauploader.apk
LG Browser
Google talk
Messenger+
Voice recorder
Click to expand...
Click to collapse
Tomaat said:
Hello everyone,
my phone has an bootloop after i removed some stock apps, i didnt think removing some stock apps could cause this...
the phone boots, and the screen handles the brightness and when i press the home button 2 secs it vibrates, but it doesnt show android itself, just he LG boot logo
can i fix this without flashing KDZ or Hard reset ?
cant get ADB, doesnt work
KDZ_FW_UPD.exe doesnt work for me (windows 8)
i will install an virtual PC and have the usb linked to that, will install windows XP on it.. see if it works
my parents may also not find out...
please help me
Regards, Tomaat
//edit
removed these apps (and probably some more)
Click to expand...
Click to collapse
First try to turn off the phone, with the phone OFF, press "Vol-" + "Power button" until turn ON.
You should be in Android Recovery Menu, select "wipe data/ factory reset" and press "Power button", next screen go untill the middle and select "yes" and press "Power button". After that just reboot.
If everything went good should be enough, otherwise you need to re-flash.
RuedasLocas said:
First try to turn off the phone, with the phone OFF, press "Vol-" + "Power button" until turn ON.
You should be in Android Recovery Menu, select "wipe data/ factory reset" and press "Power button", next screen go untill the middle and select "yes" and press "Power button". After that just reboot.
If everything went good should be enough, otherwise you need to re-flash.
Click to expand...
Click to collapse
The OP probably was asking for a way to regain control of his phone without the need to lose any personal data, as the factory reset will surely do. Unfortunately you are right, that is the last step before having to manually re-flash the original firmware and it's the only solution available to him now.
But a bit of advice, in case something similar happens again in the future. Just like with computers it's always advised to take a backup of your important files before tampering/tinkering with the software. And there are many ways right now to do this. We have CWM recovery (thanks to Dexter) which can be used for backup purpose, on the Play Store, there are also apps like Titanium Backup and the new Titanium Media Sync that can accomodate easily and simply all your backup needs. Although the present situation is a bitter pill to shallow, it will come to pass fortunately, so keep in mind the above tips to save yourself from grief and anguish in the future.:fingers-crossed: Best regards
Feregorn said:
The OP probably was asking for a way to regain control of his phone without the need to lose any personal data, as the factory reset will surely do. Unfortunately you are right, that is the last step before having to manually re-flash the original firmware and it's the only solution available to him now.
But a bit of advice, in case something similar happens again in the future. Just like with computers it's always advised to take a backup of your important files before tampering/tinkering with the software. And there are many ways right now to do this. We have CWM recovery (thanks to Dexter) which can be used for backup purpose, on the Play Store, there are also apps like Titanium Backup and the new Titanium Media Sync that can accomodate easily and simply all your backup needs. Although the present situation is a bitter pill to shallow, it will come to pass fortunately, so keep in mind the above tips to save yourself from grief and anguish in the future.:fingers-crossed: Best regards
Click to expand...
Click to collapse
well, im really lucky, yesterday i wanted to use deodex & remove stock apps script, and i made an backup in CWM first, as i havent removed it, and i went to bed, and in bed i started removing some stock apps, if i reflash the phone (hard reset wont work) will the internet storage be removed ? if it doesnt i can just restore the backup right?, then i will backup all the games and other data, and reflash 10G (maybe) or just 10f, as i have deodexed it at backup
If your backup was on the external sdcard, as its always suggested, I dont think it will be deleted, but for the sake of certainty remove the memory card prior to trying anything. If the backup is on the internal sdcard, then it will be deleted (I speak from personal experince since my phone also entered a bootloop and the only solution was to re-flash the official firmware) - quick and painless if you the guide correctly.
Feregorn said:
If your backup was on the external sdcard, as its always suggested, I dont think it will be deleted, but for the sake of certainty remove the memory card prior to trying anything. If the backup is on the internal sdcard, then it will be deleted (I speak from personal experince since my phone also entered a bootloop and the only solution was to re-flash the official firmware) - quick and painless if you the guide correctly.
Click to expand...
Click to collapse
Yep, i had to reflash to fix, its working again, but the backup was removed i will get google drive and make a backup every week or so, and put it on google drive, does the stock backup backup everything ? or do i need to do a cwm backup?
Tomaat said:
Yep, i had to reflash to fix, its working again, but the backup was removed i will get google drive and make a backup every week or so, and put it on google drive, does the stock backup backup everything ? or do i need to do a cwm backup?
Click to expand...
Click to collapse
If you want to backup a system image, then only CWM can help you. If you want to backup certain files/apps/settings there are a number of ways and programs to help you with that: LG's own backup offering, Titanium Media Sync, App Backup Pro, etc...

NEED HELP - Android gone black

Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
thomaswilloughby said:
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
Click to expand...
Click to collapse
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
AGISCI said:
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Ok, It was just really surprising thats all. I will factory reset then. Thanks
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
bjg222 said:
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Click to expand...
Click to collapse
Unfortunately I couldn't retreive any data from the phone, I can confirm however that a factory reset does fix the issue. The Android automatic backup does work in the broken state so I did manage to restore my settings and apps. But the internal sd card was wiped upon factory reseting. Just an idea of the top of my head: Try running adb backup and see if that works, and then unlocking the bootloader, flashing twrp, restoring the backup, and finally transfering the internal sd card data to a mounted drive using twrp. Thats just a stab in the dark and i dont have the phone on me to test it. Give it a try and lets hope Motorola will fix this bug soon.
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
bjg222 said:
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
Click to expand...
Click to collapse
Unfortunately the internal SD card mounts using MTP and not like a flash drive, so using the usual methods through Windows to recover wont work. However you could try and restore your internal sd card using this solution: http://goo.gl/OKdV14
As for accessing adb through recovery, you could try this method: http://goo.gl/5T7bhq
Hopefully one of these methods should work, so you can at least recover some of your files.
I had the same problem today. I tried to backup a twrp backup I have made few weeks ago but I still had the black screen. The only solution is to factory reset...
Happily I could have saved my data when I was on TWRP. Anyone knows how to restore sms from the data I have saved ?

Backup & Restore problem

hi everybody,
i'm having a bug/problem in Backup & restore on my XZ2.... i even did a software repair throu sony companion, and when i try to backup my data (contacts, conv...etc) it takes forever and the progress remain in 0% (in SD card, and also in my google drive)... i have done a couple of factory reset, and still persist!
when i try to choose the backup location..e.g; online... it remains loading in Signing in... and nothing happens! ughhhhh!!!!!!!!
PLEASE check the screenshots below and if anyone have an idea or suggest please let me know!
Thank you
Did you ever solve this problem? My phone is doing the same thing. I try to manually backup the phone and when I choose my Google account, it says I have to sign in, so I do, but then it gets stuck in an endless sign in popup like you.
I had this issue on my Xperia XZ Premium and resolved it by clearing data in the Backup and Restore app.

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