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Damn it. I just dropped my SGS from about a foot and a half off the floor and the glass/screen cracked. The phone still works fine but I don't think I can live with it like this. Is it possible to get it fixed? How expensive an endeavor is it to get the glass replaced?
Edit: I don't know if it makes any difference but it's really just the glass that is broken. The display still looks fine and works fine. I'm not sure how these things are constructed and if just the glass can be replaced or if the entire thing needs to be changed. I'm worried that by continuing to use it and carry it around in my pocket that the display may become damaged.
What are the chances that I can get samsung or bell to replace it outright if I stress test it and the SD/motherboard fails again.
mattzaj said:
Damn it. I just dropped my SGS from about a foot and a half off the floor and the glass/screen cracked. The phone still works fine but I don't think I can live with it like this. Is it possible to get it fixed? How expensive an endeavor is it to get the glass replaced?
Edit: I don't know if it makes any difference but it's really just the glass that is broken. The display still looks fine and works fine. I'm not sure how these things are constructed and if just the glass can be replaced or if the entire thing needs to be changed. I'm worried that by continuing to use it and carry it around in my pocket that the display may become damaged.
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Click to collapse
If you decide to change the screen on your own, check my thread: http://forum.xda-developers.com/showthread.php?t=745262. Replacing my own screen thru repair service would have cost 250€ and by changing it by myself it cost 90€. These days you can get new screen from ebay with ~50€.
Where did you spend the extra 40€ above the cost of the screen? I've not read anything about the repair process but did find some ebay listings for replacement screens for $55, which isn't bad at all.
mattzaj said:
Where did you spend the extra 40€ above the cost of the screen? I've not read anything about the repair process but did find some ebay listings for replacement screens for $55, which isn't bad at all.
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Click to collapse
Phone was very new on the market when I bought the screen. That's the reason why screen cost 90€ then. 2 weeks after I bought it the price dropped to ~50€
Hi,
This is similar to the problem of screen cracked, but NOT the same problem.
My phone slip from the bed, 10 cm height, slid along the wall and fall into a very thick carpet. with Rhino-Shield on it. (https://www.evolutivelabs.com/)
The display cracked in the left-bottom corner.
I know for a fact, that every time I pushed the screen in this corner I heard some noise, like that something is not "sitting" well.
I always think, that this was the screen protector or something legit..
Now I think that this is not abuse.
I will like to hear from other users, if that happen to them.
And any thought will appreciate by me.
p.s-
The outer screen is without any scratch and normally the phone is with case-mate on it.
this one:
http://www.ebay.com/itm/321969570376?_trksid=p2060353.m2749.l2649&ssPageName=STRK:MEBIDX:IT
Thanks!
p.s 2 -
how the display can crack, but the screen not ?.
(how this possible ?)
no way, ive had the exact same thing happen on the back, i have no idea when it happened but its cracked in the corner and u can push it down
hi,
you talking about the screen (the outer glass).
I talking about the display screen.( the inner display cracked, but not the glass)
If the screen is fine and you had case mate on it so there should be no fall damage on the phone just send it to sony becouse there had to be an issue with build quality. Just say it cracked by itself. Dont send case mate cover it may not came back. Repair cost will be covered by warranty.
They tell me that the warranty do not cover this..
Maybe I will return it to Amazon.
I disappointed from Sony, because this is not abuse & It make some sounds(in the same area) before it happened..
Be1n said:
They tell me that the warranty do not cover this..
Maybe I will return it to Amazon.
I disappointed from Sony, because this is not abuse & It make some sounds(in the same area) before it happened..
Click to expand...
Click to collapse
The best thing to do would be to send it in for repairs, although I'm not quite sure if they cover accidental damages such as what happened with your phone. Either way without warranty's coverage it might cost quite a bit of cash to get it repaired. If the crack is negligible then I suggest using the phone for now, saving up for a new device would be more practical.
Good luck
So, long story short, I've had my Moto z3 play for exactly 30 days now, last night I dropped it from MAYBE, 3 feet off the ground and it landed face down, front screen is cracked / spider-webbed all over, just wondering what experiences anyone has between Motorola doing a repair, local repair shops, and doing it yourself... I don't have the accidental damage insurance Moto offers, but I love this phone and have to figure something out..
Any input would be GREATLY appreciated...
Wish I could help, but I got no info to share except that when/if you get a new one . . . TEMPERED GLASS SCREEN PROTECTOR! Saved me a few times.
bdizzle1686 said:
So, long story short, I've had my Moto z3 play for exactly 30 days now, last night I dropped it from MAYBE, 3 feet off the ground and it landed face down, front screen is cracked / spider-webbed all over, just wondering what experiences anyone has between Motorola doing a repair, local repair shops, and doing it yourself... I don't have the accidental damage insurance Moto offers, but I love this phone and have to figure something out..
Any input would be GREATLY appreciated...
Click to expand...
Click to collapse
The screen is very simple to replace I had to replace it when I shattered my screen. Bought one off eBay I think for 50$. Just use a heat gun to loosen the adhesive on the sides. Took me about 15 minutes to do.
Just an update, got it replaced at a local phone repair shop, pretty happy with it other than 1 issue, when I power off the phone, then power it back on, the screen is completely black, even though I can hear the hello Moto boot animation, and can feel the vibrations when I touch the screen. However, if I boot to recovery/bootloader mode and THEN power it on, the screen works just fine. Anyone have any ideas?
Cleanser2012 said:
The screen is very simple to replace I had to replace it when I shattered my screen. Bought one off eBay I think for 50$. Just use a heat gun to loosen the adhesive on the sides. Took me about 15 minutes to do.
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Click to collapse
I broke my screen after a week (phone is nice but isn't durable at all).
I'm worried about screen quality. If I get a replacement, are they all the same? Or are some better? It wasn't as bright as I'd hoped to begin with so I don't want it to get worse.
stovo06 said:
I broke my screen after a week (phone is nice but isn't durable at all).
I'm worried about screen quality. If I get a replacement, are they all the same? Or are some better? It wasn't as bright as I'd hoped to begin with so I don't want it to get worse.
Click to expand...
Click to collapse
The only difference I've noticed is that on my new replacement screen, it doesn't have the Motorola/Moto lettering logo on the front bottom chin of the screen, as it originally did, other than that I haven't noticed any difference in quality, brightness, etc..
Sorry about your phone. Same thing happened here - phone fell like 2 feet (with a screen protector) and bam, done. A new screen didn't help in my case. I replaced the fpc connector as well and nope, no go. These phones are extremely fragile. I say abandon ship, bite the bullet and get a new phone.
burnxtc said:
Sorry about your phone. Same thing happened here - phone fell like 2 feet (with a screen protector) and bam, done. A new screen didn't help in my case. I replaced the fpc connector as well and nope, no go. These phones are extremely fragile. I say abandon ship, bite the bullet and get a new phone.
Click to expand...
Click to collapse
Think I may do the same. Have my moto x4 for a backup. Other than freezing up (which I could probably fix) it's not bad. I really wanted the amoled screen, but very disappointed with the brightness in daylight. Plus I don't want to pay $50+ only for it to not work as yours did. Isn't worth it imo. Which is to bad since I really like the moto interface.
Anyone know of a good replacement?
Any phone is apt to have the screen shatter without a case when dropped, while that doesn't help I want to link a video showing the Z3 Play screen is not that easy to break. The Poetic Karbon can be had for less than $10 which gives adequate drop protection it seems.
fivefour said:
Any phone is apt to have the screen shatter without a case when dropped, while that doesn't help I want to link a video showing the Z3 Play screen is not that easy to break. The Poetic Karbon can be had for less than $10 which gives adequate drop protection it seems.
://youtu.be/_PlQvqznx4k
Click to expand...
Click to collapse
This is true. When I dropped and shattered mine, (64gb Moto Z3 Play Unlocked) I had just purchased the device 5 days prior from Target (they had it on clearance for $150, and they screwed up big-time, they had it listed as the 32gb variant, even though the box specifically said 64gb lol), anyways, I dropped it with NO case, and NO screen protector, onto concrete from about 3 feet off the ground..
However, now I have the Lenovo official aluminum bumper case that's compatible with mods, as well as a tempered glass screen protector, and have dropped it at least 4 or 5 times on a hard wood floor, from about 5-6 feet up, and has not even affected it...
So... teardown videos on YouTube fooled me and I thought that this phone is water-resistant. I washed it under tap water (multiple times, actually). After the last time, the screen stopped working, but the phone appears to be OK — even the touch clearly works. I've already disassembled the phone and cleaned the connectors with 95% alcohol, but the screen still doesn't work. Is buying a replacement screen and hoping for a cheap repair the smartest thing to do? After all, the motherboard can also be borked.
EDIT: the screen is completely black
BlueOner said:
So... teardown videos on YouTube fooled me and I thought that this phone is water-resistant. I washed it under tap water (multiple times, actually). After the last time, the screen stopped working, but the phone appears to be OK — even the touch clearly works. I've already disassembled the phone and cleaned the connectors with 95% alcohol, but the screen still doesn't work. Is buying a replacement screen and hoping for a cheap repair the smartest thing to do? After all, the motherboard can also be borked.
EDIT: the screen is completely black
Click to expand...
Click to collapse
I've replaced the screen after dropping the phone. Was only a small chip in the bottom corner, didn't look much at all, but the screen was completely dead. I was in a similar dilemma of wanting to be sure it was only the screen before spending about $100 on a screen. I booted into fastboot, then connected to a PC, then done the fastboot devices command, which returned a valid ID, so I knew the phone wasn't completely dead. Also connecting to the PC and booting the phone, the PC recognised the phone was connected, though without being able to unlock the phone I couldn't check anything else. That was enough for me to go ahead and order the screen. Now everything works fine.
Robbo.5000 said:
I've replaced the screen after dropping the phone. Was only a small chip in the bottom corner, didn't look much at all, but the screen was completely dead. I was in a similar dilemma of wanting to be sure it was only the screen before spending about $100 on a screen. I booted into fastboot, then connected to a PC, then done the fastboot devices command, which returned a valid ID, so I knew the phone wasn't completely dead. Also connecting to the PC and booting the phone, the PC recognised the phone was connected, though without being able to unlock the phone I couldn't check anything else. That was enough for me to go ahead and order the screen. Now everything works fine.
Click to expand...
Click to collapse
Thanks for sharing your experience! In my case, the phone clearly isn't dead, but I wonder whether some circuitry on the motherboard that's responsible for making the display work might be fried. Well... if that's the case, I can always sell the replacement screen after testing, but I'm not sure that someone will buy it for a good price.
Also... where did you get your screen from? On AliExpress, they are as cheap as $50, but most of the cheap ones are clearly some fake crap — TFT/IPS LCD, smaller than the original, fingerprint scanner not working... I guess I need to buy something more expensive. Have you noticed any difference between the original screen and your replacement?
BlueOner said:
Thanks for sharing your experience! In my case, the phone clearly isn't dead, but I wonder whether some circuitry on the motherboard that's responsible for making the display work might be fried. Well... if that's the case, I can always sell the replacement screen after testing, but I'm not sure that someone will buy it for a good price.
Also... where did you get your screen from? On AliExpress, they are as cheap as $50, but most of the cheap ones are clearly some fake crap — TFT/IPS LCD, smaller than the original, fingerprint scanner not working... I guess I need to buy something more expensive. Have you noticed any difference between the original screen and your replacement?
Click to expand...
Click to collapse
It was 4 months ago I got mine from AliExpress, at that time there wasn't any of these cheaper ones for sale. Looking at these cheaper ones they are TFT, though it's not always obvious in the description.
One seller is selling both TFT and OLED and are clearly labelled in the options. So from this assume that all cheaper ones are TFT.
It is a bit of a minefield. I doubt that any of the sellers have the actual original genuine screens. It took me a couple of days to go through all the listings and determine which one would most likely be good quality.
I eventually went for this one, which was slightly more expensive than most. Now though it appears to have gone up about $15 from when I bought it.
https://a.aliexpress.com/_d7OqLlE
At that time it had the best reviews, which appeared genuine. There were others with a higher review count, which appeared to be just as well reviewed, but reading the reviews you realise they are fake. Many reviews, supposedly from the USA, written in very poor pigeon English.
Also saw some stores with high review count, but then realised that most reviews are for completely different products (a common trick by some Ali sellers, completely change an existing listing so a new product looks like it's got high reviews)
The screen is good quality. It took about 3 weeks to arrive, but it was about 2 weeks after I damaged it before I ordered. So it was around 5 weeks after I last used the phone before installing it. After that time it's hard to judge if it is as good as the original. To look at and use the phone you wouldn't think it was a non original replacement, to me it seems to be as good as the original, without doing a side by side comparison. As far as an oleophobic coating, I couldn't say, it's had a screen protector since installing.
BlueOner said:
I washed it under tap water (multiple times, actually)
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Click to collapse
Umm. What? Even with IP rated phones you don't wash it with water. IP rating generally means that its good for accidental drops into water or for use in light rain. Why on earth would you wash it? Yes, I know jerryrig says there's some water ingress protection but it doesn't mean you should wash it with water. It just means you're good for use in light rain at best.
lambstone said:
Umm. What? Even with IP rated phones you don't wash it with water. IP rating generally means that its good for accidental drops into water or for use in light rain. Why on earth would you wash it? Yes, I know jerryrig says there's some water ingress protection but it doesn't mean you should wash it with water. It just means you're good for use in light rain at best.
Click to expand...
Click to collapse
Yes, I know. Very stupid. At least y'all can learn from it and avoid making the same mistake.
Robbo.5000 said:
The screen is good quality.
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Click to collapse
That's reassuring!
Robbo.5000 said:
it's hard to judge if it is as good as the original. To look at and use the phone you wouldn't think it was a non original replacement, to me it seems to be as good as the original, without doing a side by side comparison.
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Click to collapse
Well, I guess that even if it's a bit worse, replacing the screen is better (in my case) than dealing with an older/cheaper phone or throwing a nice sum of money on a phone in similar price range. I will report my experience after replacing the screen, maybe it will help someone. I'm definitely not going to find another guy with 9T (Pro) because of the coronavirus, but comparison with another high-quality AMOLED phone is another way to check the quality.
So... I wanted to order the screen, but when I checked whether the phone still works... it appeared dead. It charges, is visible in USB devices (but no fastboot etc.), the notification LED blinks, but that's all. It worked perfectly some time after the water damage occured, so I guess that the damage progressed. Yes, I didn't clean the phone thoroughly after disassembling it - I thought that the water probably evaporated anyway after using a heat gun, so, as I mentioned earlier, I cleaned only (easily accessible) connectors. Maybe it is something stupid (power button?), but it seems too good to be true. If I don't post another update, just assume that my phone died.
BlueOner said:
So... I wanted to order the screen, but when I checked whether the phone still works... it appeared dead. It charges, is visible in USB devices (but no fastboot etc.), the notification LED blinks, but that's all. It worked perfectly some time after the water damage occured, so I guess that the damage progressed. Yes, I didn't clean the phone thoroughly after disassembling it - I thought that the water probably evaporated anyway after using a heat gun, so, as I mentioned earlier, I cleaned only (easily accessible) connectors. Maybe it is something stupid (power button?), but it seems too good to be true. If I don't post another update, just assume that my phone died.
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Click to collapse
Press F in the comments section guys
My k20 pro Disable screen problem
Hi xda developers
After wetting the phone with a hand sanitizer and using the same wetness of the screen, I played the online game and put it in automatic game mode and rested for a while...
After waking up, I noticed that the phone was turned off, which was turned on by holding down the power button, but the screen is off...
Currently, only vibrators and notification lights work for the phone, and the phone is organized by a computer.
Also, the phone is charged and its sound can be heard while connecting it to the charger, and its sound can be heard in the same way to lock the screen.
Does anyone have an idea?
my phone just take s swim in the river yesterday, now its has no display but still on and even the touchscreen is working (i know is working cuz its register sound when i try to touch it everywhere). it have been dead first but then turn back on with everything work normal. but after about half hour, the screen suddnly dead.
after tear it my self i found where the water coming in, its from the 3.5mm jack. other holes have rubber protection but the jack has nothing. they even put water dammage indicator below the 3.5mm module....
i have try few method like clean the board with isoprofil alcohol but no avail. now im waiting my screeen replacement and will try to fixit my self.
IchsanWin32 said:
my phone just take s swim in the river yesterday, now its has no display but still on and even the touchscreen is working (i know is working cuz its register sound when i try to touch it everywhere). it have been dead first but then turn back on with everything work normal. but after about half hour, the screen suddnly dead.
after tear it my self i found where the water coming in, its from the 3.5mm jack. other holes have rubber protection but the jack has nothing. they even put water dammage indicator below the 3.5mm module....
i have try few method like clean the board with isoprofil alcohol but no avail. now im waiting my screeen replacement and will try to fixit my self.
Click to expand...
Click to collapse
Hello! Had exactly the same issue. Did it work to replace the screen?
My phone got into the sea (well the sea went into it), nothing happened for a while, and then it suddenly went black. Is working (like i can still use it as alarm lol) but the screen is not. Same as BlueOner, i'm afraid is not the screen itself but something in the mother board, so I would love to know if any of you were able to use it after replacing the screen or i will end up with the same issue.
Thanks!
saityro said:
Hello! Had exactly the same issue. Did it work to replace the screen?
My phone got into the sea (well the sea went into it), nothing happened for a while, and then it suddenly went black. Is working (like i can still use it as alarm lol) but the screen is not. Same as BlueOner, i'm afraid is not the screen itself but something in the mother board, so I would love to know if any of you were able to use it after replacing the screen or i will end up with the same issue.
Thanks!
Click to expand...
Click to collapse
It's toast. Don't even bother. The sea salt is hygroscopic, conductive (with moisture), corrosive and -everywhere- now.
It not a question of if it will fail only when.
Tap water is similar but not near as aggressive. The smallest amount of salt (sweat) can change that if it gets inside too. Even so if the device >didn't have it's battery pulled immediately<, then completely turn apart and cleaned with anhydrous isopropyl alcohol it won't fare much better in the long term most likely.
Any water internally can cause massive damage quickly. Or the signs of damage can take months to fully manifest themselves especially if the battery wasn't quickly pulled.
Salt water is fatal because it's residue doesn't easily rinse off as well as what was stated above.
This is why manufacturer warranties refuse to deal with water damage.
It's the gift that keeps giving...
Occasionally you can get lucky if you act fast
My Buds case fell into my coffee cup and immediately crash dived to the bottom like the sub in Das Boot. Cream and sugar too.
I pulled it apart and rinsed it will RO water then with anhydrous isopropyl alcohol in less then 3 minutes. Got as much as the isopropyl out as possible without compressed air and allowed it to dry in a warm sunny spot. Couldn't disconnect the Li battery as it was soldered or spot welded in. After about 2 days of drying it worked and other a year and a half later still is working.
I am still surprised...
Hi. I got water damage. The screen can be turn on but its not responding at all. I can press the power button, the screen lights up, as normal. I just couldn't unlocked it. It wont accept any touch. Also i tried calling from another phone, sound okay, also led notification working.
I havent try the charging port yet.
Anybody have similar experience? Can someone explain my problem? Should i order new screen replacement? Im just afraid its not screen problem.
harithzaim88 said:
Hi. I got water damage. The screen can be turn on but its not responding at all. I can press the power button, the screen lights up, as normal. I just couldn't unlocked it. It wont accept any touch. Also i tried calling from another phone, sound okay, also led notification working.
I havent try the charging port yet.
Anybody have similar experience? Can someone explain my problem? Should i order new screen replacement? Im just afraid its not screen problem.
Click to expand...
Click to collapse
Read my previous post.
You need to dry it out completely.
Hey, I've just discovered that my Pixel 4 XL has a cracked frame just above the power button, the phone functions completely fine other than a random disconnect and reconnect to WiFi every once in a while (happens a few times a day) which think is just an Android bug?
Just wondering if anyone else has this cracked frame problem, I bought the phone used and noticed this from day one though I didn't think much of it, but upon flexing the phone the crack opens up and it's just on the one side. Do you guys think this phone will last or do you think this warrants a replacement? My main concern would be that there's motherboard damage and the days of this phone are numbered.
I've gotten the phone wet before and so it appears to still be water resistant somehow.
Do you mean replace the frame or the phone?
Try not to get it wet even if it's "waterproof"... there are many dead waterproof phones that got wet internally. Salt water is a surefire killer.
Flexing the mobo can easily damage it, don't. If you use a case be careful not to flex it taking it in or out of the case.
If may have a loose or damaged connector perhaps the wifi antenna itself. Could be the mobo; impossible to tell without opening it.
blackhawk said:
Do you mean replace the frame or the phone?
Try not to get it wet even if it's "waterproof"... there are many dead waterproof phones that got wet internally. Salt water is a surefire killer.
Flexing the mobo can easily damage it, don't. If you use a case be careful not to flex it taking it in or out of the case.
If may have a loose or damaged connector perhaps the wifi antenna itself. Could be the mobo; impossible to tell without opening it.
Click to expand...
Click to collapse
I mean replacing the phone itself, I looked into replacing the frame and that would require replacing the screen too so I feel it would just be worth replacing the phone instead.
I've seen a few posts of cracked Pixel 4 XL frames, and right where mine cracked too so I'm just trying to figure if this is a common problem and if it would be worth replacing if it's just going to happen again. The motherboard of the phone is mostly on the left side of the phone, so I feel like the motherboard is likely safe, but I don't know how to be sure without opening the phone. Though I do need a new battery soon and a $30 cost vs a $400 cost is quite a bit better but again, I don't want to replace the battery if the phone is going to fail.
Charcoxl said:
I mean replacing the phone itself, I looked into replacing the frame and that would require replacing the screen too so I feel it would just be worth replacing the phone instead.
I've seen a few posts of cracked Pixel 4 XL frames, and right where mine cracked too so I'm just trying to figure if this is a common problem and if it would be worth replacing if it's just going to happen again. The motherboard of the phone is mostly on the left side of the phone, so I feel like the motherboard is likely safe, but I don't know how to be sure without opening the phone. Though I do need a new battery soon and a $30 cost vs a $400 cost is quite a bit better but again, I don't want to replace the battery if the phone is going to fail.
Click to expand...
Click to collapse
I would put in a case to protect it. Frames appear to be available if you really like the device.
Of course there's the risk you throw beaucoup bucks into it and it end up puking on you anyway.
I wouldn't go too nuts especially when you could upgrade to a phone with a AMOLED display instead.