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dropped my n1... screen cracked

can it be fixed? whats it good for now? any value to anyone?

nexusonemeover said:
can it be fixed? whats it good for now? any value to anyone?
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ill buy it for $20
seriously though you can call htc..i think itll cost $215 for repair...or void your warranty and do it yourself/third party

i just leanred about amex protection program (bought it on my amex)... its been less than 90 days since i had it... im filing a claim, and they may replace it for me. cool beans.

i went thru this with my friends nexus, i called HTC for her. they will fix it for 130 dollars, no questions asked.

RogerPodacter said:
i went thru this with my friends nexus, i called HTC for her. they will fix it for 130 dollars, no questions asked.
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Seems that I have some options now... Found a nexus amoled on ebay for 85... Takes 10 minutes to replace. The insurance takes ~30 days to process and I can't wait that long. So I bought a new nexus and the amoled. If insurance approves the claim, then ill sell the amoled and give them the phone. If they deny, ill replace broken amoled and sell nexus locally to a buddy (I can get more for it in working shape than with cracked screen).
Luckily, there was no damage beyond screen (digitizer and case are perfect still). So looks like ill get some good $ for it when repaired.
But now I'm back in the holding pattern for a new nexus to show up... Argh! (And I'm back on what seems like an ancient smartphone for a while -- bb 8900. Though it still responds to touch perfectly, the nexus' broken screen became flooded with purples and its not legible anymore. D'oh!)

I assume OP will be investing in a screen protector this time around

MaximReapage said:
I assume OP will be investing in a screen protector this time around
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OP had phone in Zagg invisible shield, silicone gel skin, and horizontal cellet belt case at time of fall. I was getting out of the car and the seat belt caught the phone holster, sorta tearing it off of me, and it went from SUV height (5ish feet) to the concrete pavement below me. I even heard the crack of the screen (was a very painful sound to experience).
A sad day indeed.

nexusonemeover said:
Seems that I have some options now... Found a nexus amoled on ebay for 85... Takes 10 minutes to replace. The insurance takes ~30 days to process and I can't wait that long. So I bought a new nexus and the amoled. If insurance approves the claim, then ill sell the amoled and give them the phone. If they deny, ill replace broken amoled and sell nexus locally to a buddy (I can get more for it in working shape than with cracked screen).
Luckily, there was no damage beyond screen (digitizer and case are perfect still). So looks like ill get some good $ for it when repaired.
But now I'm back in the holding pattern for a new nexus to show up... Argh! (And I'm back on what seems like an ancient smartphone for a while -- bb 8900. Though it still responds to touch perfectly, the nexus' broken screen became flooded with purples and its not legible anymore. D'oh!)
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well if this helps, she got her nexus back in less than a week. she is in new jersey, USA. i called HTC, the next morning she received shipping. she got her nexus back 2 days later all fixed up. less than a week. i guess it would depend where in the world you are located though. i think HTC has repair facilities on the east coast, near baltimore.

You had better luck than I did. I sent my phone out 13 days ago to HTC to repair a cracked screen. I paid $115 for the screen replacement on day 2, but STILL have not gotten my phone back. I am very disappointed in the Cust Care at HTC.

I just wanna say that OP has a cool screenname hehe.
And sorry about your screen. My advice - definitelly go with HTC. They know how to take these phones apart properly and they won't cut corners on that. You'll get a proper new native N1 screen.

nexusonemeover said:
OP had phone in Zagg invisible shield, silicone gel skin, and horizontal cellet belt case at time of fall. I was getting out of the car and the seat belt caught the phone holster, sorta tearing it off of me, and it went from SUV height (5ish feet) to the concrete pavement below me. I even heard the crack of the screen (was a very painful sound to experience).
A sad day indeed.
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Click to collapse
Tough Case next time then

Thats unfortunate, OP.
My cheap gel case saved my precious from a bad drop to the asphalt. Not a scratch.

id really like an otterbox solution... but i rely on the dock for most of the day and night... and i am a battery swapper too. hmph...
this is not the first time ive had this happen... with the seatbelt taking my phone for a ride without me approving. some years ago, this happened with a BB 8700. but, i didnt know i didnt have the phone on my person until i back out the car and saw something on the ground in front of me. and then i realized that i drove over my @$#%&[email protected]# blackberry. i need a usb dongle coming out of my arm pit, and then id just have the n1 sewn into my forearm.

Anyone have experience in UK with HTC? what's the cost and time? Damn dropped it last night and the screen was with some scrambled colours. This morning had a proper look on screen and I can see cracked lines running all over. I think it's the inner screen that's broken.

nexusonemeover said:
OP had phone in Zagg invisible shield, silicone gel skin, and horizontal cellet belt case at time of fall. I was getting out of the car and the seat belt caught the phone holster, sorta tearing it off of me, and it went from SUV height (5ish feet) to the concrete pavement below me. I even heard the crack of the screen (was a very painful sound to experience).
A sad day indeed.
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Well... Sounds like you learned a valuable lesson on how to protect your new Nexus! Sell your SUV, get a sub-compact, and stop using seat belts!

How durable is our HD2?

Hi,
Got my HD2 couple months back and using it with silicon cover since beginning but now I want to take the cover off and show the real beauty of the phone to everyone but I am too scared to take the silicon cover off because I am clumsy and I drop my phone way too frequently.
I know the phone looks very durable but exactly how durable is it??? can people share some experiences like oh I dropped it from 5ft and it was intact or oh I dropped it from 2ft and the screen broke etc etc.
I used to have HTC Kaiser/tilt and I dropped it way too my times without any covers but it never gave up on me.
PS: I know there is no real way to define durability of a cellphone but u know there are some cellphones which are really delicate and u have to handle them with extra extra care. While there are some like the kaiser who are made for rough use. Just want to know which category our HD2 belongs to?

not very. i've cracked my screen twice.

Osca said:
not very. i've cracked my screen twice.
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oops!!! sorry about that!!!
did you drop it screen facing down? or on some corner of the phone?

I've used mine without any sort of protection since the day it was released in US (end of March). It does not have a single scuff, mark, or scratch anywhere. I just dropped it for the first time a week ago from a counter roughly 2.5 feet onto a hard tile floor and still no scuff, mark, or scratch (I don't know how it fell as it was dark when it happened and I was looking in a different direction; turned my head while headphones were plugged in so it pulled it off the counter).
I'm extremely happy with the durability of the HD2.

Since Nov
Ive had my HD2 since Nov last year...
No cover no protection.. and it looks like new.. I dont know how you managed to break the screen twice.. you probably throw that phone in some weird angles.. but really does last well!

dropped mine from my lap getting out of my low car onto the bitumen and fell back down perfectly flat. absolutely smashed the screen but 2 months later its still working fine and waiting for it to die before replacing the screen. i work installing solar panels (PV) on roofs, crawling though ceilings, etc. sees alot of abuse so while the screen smashed the components inside are well placed. had it before america could get it (in australia)

i got it since 10 months now, without any cover. screen is absolutely clean, but the rest looks a bit used, but not that bad
a friend is using it without respect. throwing it over the table and such things, he never broked something on the phone.. the screen stopped working one time and he needed it to replace cause that, but it didnt break xD
another friend broke his screen when his hd2 fellt on a freakin spoon on the floor (WTF did that spoon on the floor?)

Had it 2 1/2 weeks, no scratches, no scuffs. Just annoying dust under the screen

I have mine almost a year now.
A few weeks ago he started acting weird. Screen flipped sideways and putted speaker on.
I've send it to repair and they replaced the motherboard. Everything is ok now again.
No scratches after such a long time with no screen protector.

ive dropped mine once from about 3 fet and it only made a slight scuff on the corner
ive always had a screen protector but never any other protection and it looks great for the past 4 months
very happy with it

rr5678 said:
Had it 2 1/2 weeks, no scratches, no scuffs. Just annoying dust under the screen
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If you get dust under the screen, then it is a factory defect. Since the screen is glued to the LCD, somewhere around the edge it's not completely sealed. I have had mine for 7 months now and I do not have even ONE spec of dust under the screen, and I carry it in my pocket without any protection at all, all the time.

Halle said:
If you get dust under the screen, then it is a factory defect. Since the screen is glued to the LCD, somewhere around the edge it's not completely sealed. I have had mine for 7 months now and I do not have even ONE spec of dust under the screen, and I carry it in my pocket without any protection at all, all the time.
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When I say dust, I mean there were a couple of hairs in the screen when I got it. They don't affect any viewing pleasure so I didn't return it

Great, cracked the screen of my Z3 Compact

This morning I was cleaning my phone (getting rid of the finger prints/smudges) while standing up when it slipped out of my hand and hit the tiled floor. Everything is fine except the screen (which is cracked). Screen works fine but is unresponsive no matter where I press or touch the screen. How much does a Z3 Compact replacement screen cost? I searched around and it seems it is about $100?

Screen replacement costs in Poland +/- 135$
(authorised sony service)

Yes' it's hard to get original one cheaper than 100-120$. You can search for some Chinese replacement cause sometimes it looks quite similar to original one but You must check it before buying. Last time I had a client with Z1c replacement screen which he bought for 40$ and there was no white color, everything what should be white was purple.

Voids warranty, cheap replacement
Got mine from here replacebase dot co dot uk (can not post links ), of course you void your warranty if you do it yourself.
Parts are good quality till now. I advice to order a back glass too, I broke mine when taking it out and had to reorder again (costs approx 6 pound).

Next time just heat up back glass with hair dryer and You wont break it.

Chamelleon said:
Next time just heat up back glass with hair dryer and You wont break it.
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Thanks for the input
The problem was a small crack which did not matter until you have to remove it, you can not pull on it when its cracked. Anyway I will use a hair dryer to put it back together (assemble, heat up, press with books).

Thanks for the replies.
I'll be getting the repair done from the official Sony shop/distributor I bought the phone from. Just wanted to get an idea of how much it "should" cost before I approach them.

m4mbax said:
Thanks for the input
The problem was a small crack which did not matter until you have to remove it, you can not pull on it when its cracked. Anyway I will use a hair dryer to put it back together (assemble, heat up, press with books).
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Hello
I have tried to change my backglass 3 times but after a few hours the glass falls off... (Yes, I cleaned the phone removing all the old adhesive - and yes, I had pressure on it over night ) But all the instructions I have found on the internet never mentioned anything about putting the glass on, and HEATING it up, and the putting pressure on it... Where have you found that advice? You could imagine that heating up would ruin the adhesive/making it thinner and thereby not waterproof...? But on the other hand your succesrate probably beats mine...

Foxhunter123 said:
Hello
I have tried to change my backglass 3 times but after a few hours the glass falls off... (Yes, I cleaned the phone removing all the old adhesive - and yes, I had pressure on it over night ) But all the instructions I have found on the internet never mentioned anything about putting the glass on, and HEATING it up, and the putting pressure on it... Where have you found that advice? You could imagine that heating up would ruin the adhesive/making it thinner and thereby not waterproof...? But on the other hand your succesrate probably beats mine...
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I think it was a comment below the iFixit tutorial. But one big warning here, I did extra maximally stupid and put it to 'press' under my table (with books around it). The table was too heavy and cracked my front screen once again :crying:
+ The rear glass sits fixed and has not loosened.
- Don't put too much pressure or you destroy it yet again like stupid me

m4mbax said:
I think it was a comment below the iFixit tutorial. But one big warning here, I did extra maximally stupid and put it to 'press' under my table (with books around it). The table was too heavy and cracked my front screen once again :crying:
+ The rear glass sits fixed and has not loosened.
- Don't put too much pressure or you destroy it yet again like stupid me
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Click to collapse
Doh!!! ? I have also read on Ifixit and can see there are different opinions about if it is nessesary to heat or not. But I think I will follow your advice and heat the new back before putting it under (less pressure) ?.
Another thing I read on Ifixit is that someone writes that you should put on an adhesive sticker - eventhough the new back comes with adhesive already on...? What is your advice on this?

Most pre-glued adhesive stickers on back are useless. Now everytime I change back in Xperia Z, Z1, Z2, Z3 and compacts I need to remove pre-glued sticker and change it to original one. Many times I had complaint on it from my clients saying that back glass came off. So it's better to order original back glass or just original adhesive.

Foxhunter123 said:
Doh!!! I have also read on Ifixit and can see there are different opinions about if it is nessesary to heat or not. But I think I will follow your advice and heat the new back before putting it under (less pressure) .
Another thing I read on Ifixit is that someone writes that you should put on an adhesive sticker - eventhough the new back comes with adhesive already on...? What is your advice on this?
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Good
Mine came with the adhesive ON the screen, I used that one, I didn't have a separate one. Be extra careful when 'placing' the adhesive where it belongs because you can not remove it once place (okay maybe slightly). Its important that it fits on the first to first and a half try. More adhesive means thicker layer --> glass will stick out
Anyway, most of the stories you read online are partially BS, the phone will work even when the glass is a tiny bit loose or when the adhesive rotated and is a bit thicker in one place. In my eyes, when you dared to order, you are very much capable of assemble the parts.
In btw, ordered new glasses today, hope my two left hands fix it this time.
PS: A lesson I learned on a friends Galaxy S2, do NEVER EVER try to use force when something sticks or is not as loose as in a video. Google or ask another person maybe you just dont do the trick. A connector didnt want to come off so we used a lever to lift it, CLICK, the place where the lever levered broke the board... :silly:
Edit 1: I think its not necessary to HEAT it, it just has to be a lil bit warmer than in your pocket or when calculating heavily. 30s under a hairdryer will be more than enough i guess.

Forgot to update this thread. I received my fixed phone last week. They replaced the screen and even the "bumpers" around the phone for $98. They even delivered the phone to my home free of charge. Looks brand new, all the minor dings I had on the phone are gone.
On another note, I also bought my first iPhone. Got an Space Gray iPhone 6s 128 GB with the official/Apple leather case for the 6s. Got it last Thursday. Been playing around with it a lot and, overall, I love it. Deciding on whether to keep my Z3 Compact as a back-up phone or just sell it. But geez, does the iPhone 6s load games and other apps fast (thanks to its NVMe storage).

TAB S2 9.7 with cracked glass but fully working screen/digitizer. Why,How

Hi everyone,
I have a relative with a TAB S2 9.7 that has a cracked screen. The user is quite disappointed with it since it wasn't dropped. She can't recall even hitting it against anything and wonders how it could have happened. The curious part is that she says the screen looked normal, but cracked when she put one of those pens with a soft rubber tip on it (she usually uses those to keep the screen free from smudges)
The screen has some spiderweb cracks centered in a point, so my theory is that perhaps she had it in a bag or something and pressure from a pointy item damaged it, slowly cracking util the light pressure from the pen made it obvious. It's always in a sleeve, but it's a fairly soft sleeve so maybe that was the case. The other possibility would me some sort of manufacturing defect making it crack, but I haven't heard of that before.
This is a person who doesn't have much money and tool really good care of the Tab, I've seen her handle the thing as if it was a precious item given the effort it took to buy it so I feel really bad about it. It's that look of disappointment of the kid who just dropped his icecream ball and cannot afford another.
The OLED panel seems to work perfectly, touch sensitivity is normal, etc. Seems to be just the thin top glass layer. I found the part for around 22 Eur, but installing seems complex. I'm sure I can't pull it off.
Anyone has any suggestions on how to have it fixed? Also, on how it could have happened without drops or obvious impacts? I was thinking about getting an S2 for myself now that prices are finally going down, but If I can't figure it out, perhaps I'll offer her a new one when I can... sigh...
Thanks

I'd just send it for repair especially if it still has warranty.
Even if it's not under warranty it may not be as expensive as you would think to repair.
Very little chance of repairing this successfully yourself unless you buy the whole lcd/touchscreen as a unit which would probably cost as much as getting it repaired.

ashyx said:
I'd just send it for repair especially if it still has warranty.
Even if it's not under warranty it may not be as expensive as you would think to repair.
Very little chance of repairing this successfully yourself unless you by the whole lcd/touchscreen as a unit which would probably cost as much as getting it repaired.
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In fact, you have to have a special "heat box" to soften the glue just to get the back off. That's why the first thing I did with mine was to get a GOOD screen protector. One costing over $20. NOT a cheap "film" protector. Depending upon how bad the glass is cracked, putting a good screen protector on even now, to keep the cracks from spreading, might make the tablet serviceable.
I've changed the glass digitizer on several tablet but wouldn't even attempt to on an S2.

lewmur said:
Depending upon how bad the glass is cracked, putting a good screen protector on even now, to keep the cracks from spreading, might make the tablet serviceable.
I've changed the glass digitizer on several tablet but wouldn't even attempt to on an S2.
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Agreed, if it's still usable put a screen protector on it.
It's what I did for my 3 year Olds tablet which he has a habit of testing newton's law of gravity with.

Definitely go for repair. My S2 screen cracked when it was propped up by its case and fell back onto the kitchen worktop, so not even dropped. I suspect it wasn't their fault at all and a screen protector would have done nothing whatsoever to prevent it.

Oem glass used as screen protector

I recently crack my screen on my OP3t... Save the first couple incidents, I found that ordering the parts and doing the labor myself saved a lot of money, It also was kind of fun (yea I am one of those guys). Anyway, Before doing any research what so ever on the tear down and repair I ordered an OEM original piece of glass considering that both the digitializer and LCD were both working well. My confidence rapidly depleted when I started the research and came to the conclusion that this particular repair was beyond my pay grade. I reached out to OnePlus and astonishingly they only charged around $65 USD for the parts, labor and shipping. Which is very reasonable considering that I couldn't find a display assembly for less the a hundred dollars. While my phone was still being repaired the glass I ordered arrived and I was blown away about the quality of glass. So my question is... would I be able to use the replacement glass in place of a tempered glass screen protector? With the glass they send both UV Loca Glue and Mini tools and an UV flashlight to activate the glue that from what I've read dries completely clear.. My fears about this are would it decrease the touch sensitivity of my phone and if no how would I apply the glue. IE. All over the glass or around the corners.... I obviously have no idea but I do know that if this is possible I would be ecstatic! thank you for your time and look forward to hearing the response.. Randy

I would not recommend using the LOCA for this at least. It'll be a true pain in the ass to remove if/when that time comes. If anything I'd try using an OCA film, if you can get your hands on one that fits.

Well, that could actually make some sense
As for the glue, that could actually be the trickiest bit.
Most of the bi adhesive strips would actually be too thick. And permanent glue could be a pain in the arse to remove.
Not sure the LOCA glue would actually work, as you'd need to only glue the two white/black bands on above and below the screen area so the UV wouldn't really get there.
Maybe a few drops of Loctite? That could be enough to keep it in place.
If you fancy giving it a try let us know how it works, finding a proper tempered glass screen protector proved to be quite "challenging"

i2andog said:
I recently crack my screen on my OP3t... Save the first couple incidents, I found that ordering the parts and doing the labor myself saved a lot of money, It also was kind of fun (yea I am one of those guys). Anyway, Before doing any research what so ever on the tear down and repair I ordered an OEM original piece of glass considering that both the digitializer and LCD were both working well. My confidence rapidly depleted when I started the research and came to the conclusion that this particular repair was beyond my pay grade. I reached out to OnePlus and astonishingly they only charged around $65 USD for the parts, labor and shipping. Which is very reasonable considering that I couldn't find a display assembly for less the a hundred dollars. While my phone was still being repaired the glass I ordered arrived and I was blown away about the quality of glass. So my question is... would I be able to use the replacement glass in place of a tempered glass screen protector? With the glass they send both UV Loca Glue and Mini tools and an UV flashlight to activate the glue that from what I've read dries completely clear.. My fears about this are would it decrease the touch sensitivity of my phone and if no how would I apply the glue. IE. All over the glass or around the corners.... I obviously have no idea but I do know that if this is possible I would be ecstatic! thank you for your time and look forward to hearing the response.. Randy
Click to expand...
Click to collapse
Use ALTECO or Super Glue on top and bottom plus a bit on both sides. :silly:

Mission OEM GLASS ABORT
Quick update... The day after I made this thread my 3 year old daughter was running to me estaticly because she took a sh!t in the potty... (fyi: Potty Training sucks) Anyways during her excitement she accidentally knocked my op3 off of the table next to the chair I lounge in most of the time. Its not a high table by an means maybe 3ft (1 meter).. Ruffly.. Anyways it landed and on very soft carpet.. (You know the spots on the carpet that are still brand new because they never experience being walked all over.. Like the high traffic areas of the same piece of carpet... Its Like if you're going to drop your phone on the carpet... That's the spot you aim for..{ADHD BAD}).. to be honest I didn't even know it fell until I went to look for it like a hour later... When I picked it up... I was the one sh!tt!ng my pants..

i2andog said:
Quick update... The day after I made this thread my 3 year old daughter was running to me estaticly because she took a sh!t in the potty... (fyi: Potty Training sucks) Anyways during her excitement she accidentally knocked my op3 off of the table next to the chair I lounge in most of the time. Its not a high table by an means maybe 3ft (1 meter).. Ruffly.. Anyways it landed and on very soft carpet.. (You know the spots on the carpet that are still brand new because they never experience being walked all over.. Like the high traffic areas of the same piece of carpet... Its Like if you're going to drop your phone on the carpet... That's the spot you aim for..{ADHD BAD}).. to be honest I didn't even know it fell until I went to look for it like a hour later... When I picked it up... I was the one sh!tt!ng my pants..
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That sucks man and that happened from hitting the carpet ?

don't use any glue on top of cracked glass. remove screen from plastic frame, separate with cutting wire, clean old oca film, apply loca and new glass, and leave under uv lamp for 30-90mins. don't be lame with such waste of time and glass on top of cracked.

That damage seems excessive for falling a few feet onto carpet... Perhaps it's time to invest in a case

genuine55 said:
That sucks man and that happened from hitting the carpet ?
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Yes... It is the reason for my indecisiveness on how to proceed forward... Because I honestly just received the phone from the repair center from the first broken screen... and for it to fall... on Charmin soft carpet and break like that is beyond my understanding... I absolutely love this phone because in my opinion it is the closet phone that would be comparable to the nexus line... but if this bullsh!t keeps up I might as well just buy a friggin' Pixel.. For perspective I purchased the 3t to replace my LG G5 which is not broken... but it is very limited on the software side.. not my cup of tea... but the thing is a tank. I have dropped that phone at times where I just knew before I picked it up that the screen was shattered... but that was never the case. The thing is still 100 percent OEM... I am starting to get hesitant about throwing anymore money at it.. I guess ill wait for a response from OnePlus support to see which pill I should take.. red or blue?? f*ck it.. ill take both
acmerw said:
don't use any glue on top of cracked glass. remove screen from plastic frame, separate with cutting wire, clean old oca film, apply loca and new glass, and leave under uv lamp for 30-90mins. don't be lame with such waste of time and glass on top of cracked.
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Click to collapse
That you for the tutorial my friend but I am assuming you misunderstood the content of this post. I broke my phone, purchased glass, sent phone to OnePlus Service, Glass arrived while phone was being repaired, received phone back, was curious if I could use glass as screen protection, broke phone again, $h!t my pants..

Anova's Origin said:
That damage seems excessive for falling a few feet onto carpet... Perhaps it's time to invest in a case
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You're [email protected] right it is... That honestly crossed my mind. They f'ed up somehow.. skipped a step... who knows.. Or, maybe, just maybe the glass they used was defective.. Long shot but at least it would make sense.. Anyways imma get a joint venture on their a$$ like the ppl are doing to LG over the bootloops... Whos with me??

Anova's Origin said:
That damage seems excessive for falling a few feet onto carpet... Perhaps it's time to invest in a case
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OOOOhh... My bad broski... I thought you meant a court case... Not something that was attached to the phone like pictured below

Ali will always be there for us.
Get the whole packages(Screen, LCD and Frame), No need Loca Loca Boca Boca.

Chainwater said:
Ali will always be there for us.
Get the whole packages(Screen, LCD and Frame), No need Loca Loca Boca Boca.
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believe it or not.... it is much cheaper then buying the parts and doing the work myself compared to sending it to the repair center without worries of more damage.
I just realized that the way I wrote this is confusing af
It is cheaper to send my phone to the repair shop then to purchase the part off the internet... that is if you purchase the display assembly.. the glass runs around $5 usd the assemblies are well over $100 usd. If you know of anywhere I can get the assembly cheaper please let me know