Nano memory erases itself - Huawei P30 Pro Questions & Answers

I really don't know what's going on here...saturday evening I noticed that some photos were missing from gallery, same thing happened sunday evening...but yesterday the nano memory started erasing itself every couple of hours I lost everything I have in there, with (apparently) no reason.
I made a full reset, nothing changed. No errors while reading the nm card or while copying files on.
I am terribly confused

What size and brand of card is it?
I've had my VOG-L29 for two weeks now and I'm considering which particular card to buy. And which ones to steer clear of....
And I'm sorry, but I have no pointers to what your problem could be.

Original Huawei 128 GB nano memory card...I'm terribly confused, never had a problem like this! I have no strange apps or something that cleans phone automatically, so I really cannot understand what's going on...the card erased itself 3 times!! The last one took place immediately after I've restored everything on my phone, after a full reset.
40 hours later the situation seems stable, but who knows.............

TorpedoGirl said:
Original Huawei 128 GB nano memory card......
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Thank you.
That's not good for an OEM card, I'd understand if it was a cheap ebay one from China.
I have thought about your dilemma and I haven't a clue what could be the cause of random erasure. I haven't read any other similar experiences with a NM Card so maybe yours is a rare faulty one.
Hopefully someone else here may be able to offer advice.
Good luck

I have had the Huawei 256gb card for ages now. It's full of music, photos and music videos and no issues at all.

Is it only photos you're storing on the card or do you also store other documents too? Because if you're only using it for photos and the gallery keeps showing up as empty it may be possible that Huawei Gallery Sync is running and attempting to sync an empty cloud gallery to your NM card.

NekoMichi said:
Is it only photos you're storing on the card or do you also store other documents too? Because if you're only using it for photos and the gallery keeps showing up as empty it may be possible that Huawei Gallery Sync is running and attempting to sync an empty cloud gallery to your NM card.
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Click to collapse
No it's not just for photos, I had documents, music and app data too...

Related

[Q] Camera shutter lag with microSD

I'm having this weird problem with the first photo I take with my Lumia 620 takes around 2/4 seconds to be saved if I'm using an microSD card. I've seen in other forums that this happens to any Lumia phone and even HTC ones with micorSD so it's a WP8 problem rather than a specific model of phone or card. I'm using a 16Gb Sandisk Ultra Class 10 UHS-1
Let me explain step by step:
1. Pick up the phone after a couple of minutes of inactivity, it seems like the microSD times out because this problem doesn't happen if you lock and unlock the phone straight away.
2. Open the camera app, focus the photo, and press the shutter button.
3. The phone won't take the photo, it will continue to act like nothing was pressed for another 3 to 4 seconds.
4. The photo is finally taken, in whatever position the phone is now, so the photo is not stored in any buffer or anything like that.
5. Any photo after that is instantaneous.
This problem happens as long as you have the microSD on the phone. Even if you set the phone to save the images in the internal memory, the first photo will continue to lag. Remove the SD card and everything is fine again.
What I've found out is that formatting the microSD as exFAT with 64kb clusters helps with this problem, however it doesn't disappear, it's only reduced.
I know there's other people with this problem, my question is, has anyone found out a way to fix this (other that removing the microSD card)?
P.S.: Yes, I've formatted the card, reset the camera, restored the phone to factory settings and tested with an empty card.
Timerever said:
I'm having this weird problem with the first photo I take with my Lumia 620 takes around 2/4 seconds to be saved if I'm using an microSD card. I've seen in other forums that this happens to any Lumia phone and even HTC ones with micorSD so it's a WP8 problem rather than a specific model of phone or card. I'm using a 16Gb Sandisk Ultra Class 10 UHS-1
Let me explain step by step:
1. Pick up the phone after a couple of minutes of inactivity, it seems like the microSD times out because this problem doesn't happen if you lock and unlock the phone straight away.
2. Open the camera app, focus the photo, and press the shutter button.
3. The phone won't take the photo, it will continue to act like nothing was pressed for another 3 to 4 seconds.
4. The photo is finally taken, in whatever position the phone is now, so the photo is not stored in any buffer or anything like that.
5. Any photo after that is instantaneous.
This problem happens as long as you have the microSD on the phone. Even if you set the phone to save the images in the internal memory, the first photo will continue to lag. Remove the SD card and everything is fine again.
What I've found out is that formatting the microSD as exFAT with 64kb clusters helps with this problem, however it doesn't disappear, it's only reduced.
I know there's other people with this problem, my question is, has anyone found out a way to fix this (other that removing the microSD card)?
P.S.: Yes, I've formatted the card, reset the camera, restored the phone to factory settings and tested with an empty card.
Click to expand...
Click to collapse
I have exactrly the same problem with my Nokia Lumia 620 Still hoping to get a solituion...
my Lumia had big problems with exFat, including the lag when taking pictures (even worse with videos). Converting it to fat32 and then reformatting it with the phone fixed it for me.
Same problem here... Thanks for the tip about exFat.
A related question: how does the music player fares for you with songs on microSD?
Because mine behaves very badly, with lots of duplicate songs. Do you think the two problems can be related?
BlackTornado said:
Same problem here... Thanks for the tip about exFat.
A related question: how does the music player fares for you with songs on microSD?
Because mine behaves very badly, with lots of duplicate songs. Do you think the two problems can be related?
Click to expand...
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I don't know, this problems seems to come in randomly. After formatting the card, it's gone for a time.. I've tried only using ONE tool to put music on it (in my case, the explorer) and it seems to work. Other people at wpcentral have reported this also, the phone seems to have a problem with music synced from more than one program. It was the same for me, I dropped the music in via Explorer and then added an album via Windos media player, and I directly got multiple duplicates..

Strange Memory Card wipe out!

I posted this thread as to share my experience with the phone and to advise people to backup your files regularly or on a weekly basis.
It all started when I was in an event "Run or Dye". I took my HTC One with me mounted on a retractable pole and adapter, took a bunch of nice photos and recorded videos of the event up until the last recording from my phone went dead. After the event I was still able reviewed my photos and videos but one the video was corrupted (as it did not finish recording the time the battery went dead).
A few days later, I tried reconnect my HTC One on my computer to see if I can salvage a copy of the corrupted video using a video editor, no go.) I was also copying the rest of the images but I wasn't able to do so (copied the folder but empty files), I tried rebooting/restarting my phone and the next thing I know, I opened up my gallery, and my photos were gone (everything including videos/folders/songs) and it wiped everything my phone's storage (32Gb) memory.
From a 8Gb free storage left of music/photos/files it went to 23Gb free. My apps are still installed though. "Strange" I really don't know what happened.
No backups there, that's the worst part, I could've turned on my Dropbox auto-upload, I could've backup my files.. Well it's all too late for that. (Lesson learned!)
Has anyone experience this situation too?

SD Card Not Reading

So, I got my Note 7 Friday (8/19), put in my SIM and SD card. Both read perfectly. Got my ringtones, photos, vids, etc. Went to a concert the next day. Was taking videos and photos through the stock camera app. Well, I went to take video and the phone wasn't reading the card and started saving the photos to internal memory. No big. Restarted device thinking the boot will re-read the card. Nope. It didn't recognize the card AT ALL. It said that I'd need to format the card for it to be read. Well, **** that; I don't want to lose all my data. So I waited until after the show, got home, took out the tray and put it back in and voila!! Everything is gold again.
My concern is having to repeat this process again over and over again for some dumb issue. Any thoughts on what this could be? Is it my card? Should I back up data and format?
SanDisk Ultra Plus 128 GB card
Had the same issue with my coworkers 128 SanDisk. Somehow one of her picture was corrupted and it was causing the same issue intermittently. This is how I found out. I started transferring her stuff to my pc so I can format her card. My computer kept crashing during. Tried it again and keep an eye on it. Saw it got stuck on 1 picture. Waited a bit and computer crashed. So I tried it again and wrote the image file name down. Stopped the transfer. Deleted the picture and tried it again on her phone and problem went away. But I still transfered all her stuff to my pc just in case, reformatted her card inside her phone and transferred everything back to her phone.
Sent from my SM-N930T using Tapatalk
aznmode said:
Had the same issue with my coworkers 128 SanDisk. Somehow one of her picture was corrupted and it was causing the same issue intermittently. This is how I found out. I started transferring her stuff to my pc so I can format her card. My computer kept crashing during. Tried it again and keep an eye on it. Saw it got stuck on 1 picture. Waited a bit and computer crashed. So I tried it again and wrote the image file name down. Stopped the transfer. Delet.ed the picture and tried it again on her phone and problem went away. But I still transfered all her stuff to my pc just in case, reformatted her card inside her phone and transferred everything back to her phone.
Sent from my SM-N930T using Tapatalk
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Thanks! I did move all the files from the concert to my PC and so far so good. Still haven't formatted it but if I get the same issue, I'll do that

Recover deleted photos/files?

I have just newly bought this Huawei P9 with 64gb int mem and 4gb ram. I really am fond of taking pictures. It was not just 5 days ago and early this morning it kept prompting that internal memory is FULL.
I thought it was just an error and restarted the phone. After restart, I checked my gallery and found that ALL my photos are gone.
I have tried almost all the apps I could find in playstore or on the net. I am no expert on this. Maybe someone has a solution to this? I would very much love to recover my photos.
Same here...
apyang93 said:
I have just newly bought this Huawei P9 with 64gb int mem and 4gb ram. I really am fond of taking pictures. It was not just 5 days ago and early this morning it kept prompting that internal memory is FULL.
I thought it was just an error and restarted the phone. After restart, I checked my gallery and found that ALL my photos are gone.
I have tried almost all the apps I could find in playstore or on the net. I am no expert on this. Maybe someone has a solution to this? I would very much love to recover my photos.
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I encountered the same issue with my EVA-L19 and it deleted all my media from my Internal Storage, sometimes even resetting my Developer Options and other stuff. Its been happening for a while now and I can't seem to find a fix...

Note 8 Problems

I have a Note 8 which as of late seems to be developing some issues.
Chief of which is related to the camera. I have a SanDisk 128gb Microsd card in it and I save my photos to it. As of late, many photos and videos don't appear on it. In the gallery, the thumbnails appear grey and if I play a video, it just gives an error saying it can't be played back. Many photos appear to be partially processed as in the top 5% looks ok but everything is greyed out. This is quite aggravating as I'm currently in Dubai and I've taken loads of photos.
Did get buy the SD card from a reputable supplier?
Does the card work fine in other products?
(Many fake SD cards out there, it will show on a computer that you have that amount of memory but most of the files will not save but portray a thumbnai only instead)
I've seen this happen on imitation memory cards where the actual capacity isn't what the card is actually stated to be. With these imitation memory cards (or even flash drives), they will show what the "sold" capacity is but if you stick in a computer & run diagnostics on it with like a benchmark app it will show it's true capacity. Not saying yours is fake but doesn't hurt to check. SanDisk is one of the most faked brands for memory cards & flash drives out there. One of the reasons why I stopped buying them.
Could also be that you sd card is failing or defective. I had a SanDisk in my Note 5 & when it started to get full I was having the same issues as you, photos would show up in the gallery corrupted, part of the photo greyed out. Replaced the card & all was well.
With that said, I would first try replacing the sd card, probably not a phone issue at all but still a possibility.
I stopped using sandisk cards, the last 2 failed miserably
winol said:
I stopped using sandisk cards, the last 2 failed miserably
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That's the other reason why I stopped buying them. I've had like 3 or 4 in my past phones, they didn't totally fail but they eventually get corrupted & partially unreadable.
I don't remember how I went about buying this.
Is their anyway I can salvage the photos and videos I've taken ? Many photos I've taken have sentimental value so I'd like to recover them if possible.
I've decided to save photos to phone storage (While they get backed up to Google Photos) and move them over to the SD card after a while.
P.S. This is also a fairly recent development. Of the 400 or so photos I've taken, 300 or so are good, it's just the latter which seemingly coming out currupt.

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