When I leave the device for a while or when sleep and want to open it I find fingerprint scanner and face id stop and need pin code. do you know why this is happening?
It is a security feature designed to be set in after a long time of the last usage.
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Originally I had set up face recognition along with fingerprint reading to unlock my S10. I've been troubleshooting my problematic FPS so I went to disable face recognition however I noticed the lock screen is still expecting it and an error pops up at the top stating "There was a problem with your face data. Register your face again."
I've double checked that face recognition is not enabled anywhere, is there something I'm missing? It seems like the phone still thinks it is enabled even though I have no registered faces anymore
Can anyone duplicate this?
Try switching to security "none". This will delete all your fingerprints and face data. Then enable fingerprint unlock again.
lumiden said:
Try switching to security "none". This will delete all your fingerprints and face data. Then enable fingerprint unlock again.
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Where can that be done? I tried setting the lock screen to pattern only and deleted my face and fingerprint data.
I reregistered a face a noticed that even with the face unlock off under Lock Screen -> Screen Lock Type, the phone is still trying to use it
I think a reboot after turning everything off did the trick!
Anyone know if there's a way to disable the fingerprint scanner activating any time I pick up the phone now? Never did that before the update, it's pretty annoying. Already have lift to wake turned off, but that doesn't fix it. Went through every setting and didn't see a way to fix it. And it's not the lift to wake option, the whole screen doesn't turn on, just the fingerprint scanner and icon. Seems to be making my battery life way worse.
paulson64 said:
Anyone know if there's a way to disable the fingerprint scanner activating any time I pick up the phone now? Never did that before the update, it's pretty annoying. Already have lift to wake turned off, but that doesn't fix it. Went through every setting and didn't see a way to fix it. And it's not the lift to wake option, the whole screen doesn't turn on, just the fingerprint scanner and icon. Seems to be making my battery life way worse.
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Because Blu cust support has not duplicated it, others with update didn't duplicate it.
Makes it seem like just your phone.
Did you try to factory reset it.
Fully. Remove saved fingerprint remove accounts,
Reboot to recovery and do factory reset. Setup phone again
paulson64 said:
Anyone know if there's a way to disable the fingerprint scanner activating any time I pick up the phone now? Never did that before the update, it's pretty annoying. Already have lift to wake turned off, but that doesn't fix it. Went through every setting and didn't see a way to fix it. And it's not the lift to wake option, the whole screen doesn't turn on, just the fingerprint scanner and icon. Seems to be making my battery life way worse.
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Late reply I know but I found out how to disable this option.
In the settings go to:
Display->Ambient Display
Turn off the option for New Notifications.
I have no idea why it is called this as new notifications (SMS at least from my quick test) still wake the screen,but the fingerprint sensor no longer shows when you lift or move your phone. Completely mislabeled but hey at least you can turn it off.
Also called "lock timer" under secure lock settings. I can't find it anywhere in the settings! This has been a feature for years. I refuse to use face unlock or fingerprint unlock. This feature temporarily disabled the pattern or PIN unlock for a certain amount of time you set it. For example, you would only have to unlock your device every 2 minutes if you set it this way but during those 2 minutes you could turn your phone on and off without it asking for a password.
StarbuxMcCloud said:
Also called "lock timer" under secure lock settings. I can't find it anywhere in the settings! This has been a feature for years. I refuse to use face unlock or fingerprint unlock. This feature temporarily disabled the pattern or PIN unlock for a certain amount of time you set it. For example, you would only have to unlock your device every 2 minutes if you set it this way but during those 2 minutes you could turn your phone on and off without it asking for a password.
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Yes! We need that feature again! What if your phone gets stolen in that period of time? People can unlock it no problem! I too searched everywhere without any luck!
Same d*mn thing on my OnePlus Nord. I need the screen to time out to save battery, but I want to manage security separately from battery - under most of my operational conditions, it's fine for the device to be able to be awakened withOUT having to re(-re(-re(-re...))))enter the PIN every few minutes just because the screen turned off to save energy.
It's completely wrong to take away the OPTION for us to choose this combination. Everyone has different security needs; we mustn't be shoved into one too-simplistic bucket!
Does anybody know why I can't use fingerprint unlock at Bitwarden? I can only use face unlock for biometric unlock
You have to disable completely the face recognition for it to work. I think it's a bug in the rom. Also when the phone doesn't see your face it switch to fingerprint after maybe 10 seconds of trying to recognize yourself
Recently, I have begun to notice that when i double tap on a locked screen to watch the time, smartphone sometimes unlocks itself. It's worth noting that I didn't set up face unlock and I didn't touch fingerprint scanner. Does anyone else have such issue? What could be the reason?
Unlocking with a trusted Bluetooth device is also disabled