Related
hi, new member here.
bought my tilt on 10/4/07. has been flawless since that time.
used the nav quite a bit during a road trip, used a cig lighter usb charger.
got home and my battery was at roughly 40%.
put it on the charger at night went to sleep. in morning disconnected it at 8 am. shortly after i arrived at work i got the critical battery low chime. checked and it had like 7% battery life.
figured i didnt plug it in right, or it got knocked loose some how and didnt get charged.
put it in flight mode to minimize battery usage. left work at 2 30 pm (4% battery life) and put it on the car charger. got home and put it on the HTC supplied wall charger. light turned amber, so i assumed it was charging.
checked an hour later and turned phone on, it said 0%, and immediately died. left it on the charger for a few hours and the light was still amber, turned it back on and again 0% and phone immediately died and did a soft reset on its own. i turned the phone off and left it on the ac charger, took out the sim card and put it in an old blackberry to use while the battery was charging.
its been on the ac wall charger for the last several hours, i checked and the phone is totally dead, cannot turn it on, and the LED at the top is now RED.
what is the problem here? why wont this thing charge?
thanks in advance, i have alot of critical info on this device and any help would be greatly appreciated.
i cannot hard reset because i cannot turn the flippign thing on....
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
I'd try a different charger first. If that makes no difference then a different battery. If that still does not make any difference then time to exchange it.
Lidberg said:
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
Click to expand...
Click to collapse
connected to either the computer or the wall charger, the LED thats normally amber when charging, and green when charged, remains red.
I had something very similar happen to my wizard.
And as weird as it sounds, the only fix was to charge the battery in a friends wizard on his charger. I'd check the battery if possible.
Could be the battery. Know any place or anyone that will let you try a charged battery? If not, you might have to go in to an AT&T store.
i think i got it working. did some reading/browsing...
took a usb wire and cut the mini usb head off. dissected it and found the the red and black charging wires. took out the battery and held the leads to teh battery while the other end was plugged into a USB/AC adapter wall charger from a old blackberry. after manually charging the battery for several minutes, i put the battery back in the phone and the phone started up. now it seems to be charging off the wall charger and the led is now amber from red.
thanks for all your help/suggestions.
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
tiltyoself said:
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
Click to expand...
Click to collapse
Repeat this proceedure but this time do not turn the phone on, just plug it in to the wall charger once you have zapped the battery again.
Turning your phone on probably just caused the already recovering battery to die whiles it is trying to take on a charge.
It is mentioned quite a lot on the boards that Li-Ion Batteries do not like being over disscharged and there is usually a little protection circuit in the battery to provent complete disscharging although this circuit may be on board the phone. Completely disscharging a Li-Ion cell will kill it stone dead and it will need replacing.
When you took the battery out and so called jump started it with your flying leads, this possibly reset the little protection circuit in the battery so it can now take on a charge. I feel that once you turned on the phone, this was to much for the already depleted cell to take and possibly re-tripped its inbuilt circuit.
If you do manage to recover you cell, in future it is good practice not to let the battery go below about 25%. Li-ion cells are generally happy being top off regularly.
I hope this helps buddy
Do let us know!
Cheers
C.
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
That Sucks! I hope they'll give you a new battery.
tiltyoself said:
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
Click to expand...
Click to collapse
I had exactly the same problem with my battery. It came on though after a day. Although the battery life after this happened went down to 10hrs max on standby. I sent the phone back and got a new one and now all is fine.
This is a problem that affects almost all makes of phone. There are three (main) causes of the problem:
1.
The battery charge drops too low to allow the charging circuit to recognise a battery is even in place (red no charge light stays lit)
possible solution:
http://forum.xda-developers.com/show...22&postcount=6
(in the end very similar in the end to the USB wire used in post above)
2.
A faulty battery (but if you can charge it using a cut usb cable or using a couple of AA batteries this may not be a faulty battery.
3.
A faulty charger OR a charger not delivering 5v at 1000mA as the OEM one does. Many chargers that are used for other phones or generic chargers only deliver 500mA. This is not enough when your battery drops very low. (these chargers are OK for occasional use but I do not advise using them regularly particularly if the no-charge syndrome has shown itself)
4.
A faulty USB connection on the phone. I have now seen a couple of reports where the fine wire connections in the phones USB port have become bent out of place.
Number 4 above is at least possible for the OP as it seems the battery will charge using a cut USB cable but not when either the PC USB cable or mains charger is connected. A USB port on the phone with a a bent internal contact would explain what's happening.
A previous poster was able with a needle or similar to bend the contact back into place.
Mike
i had the same problem with my phone.
put it in the charger overnight and woke up in the morning and couldnt turn on the phone with blinking red light. I don't know if my battery was over-drained though. I went to AT&T and was playing around with their charger and new battery and somehow the so-called dead battery started working again. They changed the SIM card on my phone there and then i haven't been able to use the phone since. I've changed the network to GSM instead of Auto setting under Phone Options which allows us to make calls; but now I can't connect to 3G network.
Charging thru mini usb
My phone started to exhibit similar problems...plugged in but no charging of the battery. I finally realized that my mini usb connection on the phone has been compromised (bent, distorted=not functioning properly) Now I have to prop the mini usb connection up at a slight angle to engage the charge. I think the plastic/metallic connector on the phone is somewhat fragile ...I had similar issues with my hermes.
called customer support.
they are sending me a new phone and battery.
how do i know its not a refurbished one? any clues?
before u send out your defect phone, have u check if your phone's mini-USB connector has bent or misaligned pins?
yeah all the connectors visually are fine.
okay so this is a new problem... if I plug my tilt in to my car charger, the battery actually drains faster than if it's unplugged... about a percentage a minute... when I come home and plug it... it charges regularly. I've tried 2 different roms, 3 different radios and 2 different car chargers... any ideas? been doing a lot of soft resets lately, wondering if that would burn the battery out?
new revelation!
okay so after my car charger "drains" my battery... I put the regular charger in and charge it from 74% to 85% in about 20 minutes... then I took the battery out and put it back in.. upon reboot my battery is at 97%... does this mean the car charger is somehow ACTUALLY charging the battery but for some reason making the phone think it's discharging it... this is tricky.
ericmcintire said:
okay so after my car charger "drains" my battery... I put the regular charger in and charge it from 74% to 85% in about 20 minutes... then I took the battery out and put it back in.. upon reboot my battery is at 97%... does this mean the car charger is somehow ACTUALLY charging the battery but for some reason making the phone think it's discharging it... this is tricky.
Click to expand...
Click to collapse
is the battery heating up while it is charging in the car?
I don't think so... I'm not 100% but I'd probabally remember something liek that
I just remember it was dropping like crazy after I plugged it in.. once it jumped from 39% to 34% when I was using it while it was plugged in for 4 minutes
ericmcintire said:
I don't think so... I'm not 100% but I'd probabally remember something liek that
I just remember it was dropping like crazy after I plugged it in.. once it jumped from 39% to 34% when I was using it while it was plugged in for 4 minutes
Click to expand...
Click to collapse
sorry, should have asked in my first post but are you running TomTom or similar?
no, no abnormal software... even turned off the 3g and wifi... I'm starting to think it's not actual battery drainage because of how fast it's dying.... it dropped to 2% and shut itself off last night when I plugged it in.. took 5 minutes to go from 28% to "dead" then when I was charging it in my house that night it slowly went from 0% to 45% then it jumped to 98% and was full.. I'm so confused
Maybe let the battery drain out all the way so the phone won't even turn on, and then charge it back up. I've never heard of this happening before, but I know the phone has to "calibrate" the battery, for lack of a better word. Draining the battery all the way lets the phone set a "zero point". I dunno if it will help, but it would be worth a try.
haha it kinda did that on it's own last night... recharged it, it's got the same problem as of 20 minutes ago.. maybe it'll work itself out.... but I really need to be able to plug it into my car.
This is my second Tilt I'm playing with as the first one after I messed around with started to act funny.
1) Battery would be 100% - I wake up 6 hours later and it's dead.
2) Network consistently was being dropped even though it stated I was connected.
I've spend 5 hours on this site reading now and still don't know if I've learned much lol
Good luck to you...
Check the USB port. Is it slightly bent on the right side? I had this same problem & had to RMA. I confirmed that there was higher discharge using SK Tools & Anton Tomov Batery Meter. However, home charger still worked fine.
GSLEON3 said:
Check the USB port. Is it slightly bent on the right side? I had this same problem & had to RMA. I confirmed that there was higher discharge using SK Tools & Anton Tomov Batery Meter. However, home charger still worked fine.
Click to expand...
Click to collapse
YES! the usb port looks a little messed up on the very last pin.. WTF? it looks squished or something... RMA? that doesn't sound good.. I hope I dont have to RMA... what's RMA? but yes there is definately something messed up about the right side of the USB port
ericmcintire said:
haha it kinda did that on it's own last night... recharged it, it's got the same problem as of 20 minutes ago.. maybe it'll work itself out.... but I really need to be able to plug it into my car.
Click to expand...
Click to collapse
Hmm... I would charge to 100% (or near enough) unplug it and then put the media player on and play it solid on repeat until the battery dies. Then charge it up to full again and see if there is any difference. These batteries don't have a memory as such, but as the previous poster said it may have got itself slightly 'confused'
Same problem here with a carcomm cradle for the TyTN II,. When I plug my phone in, the orange light comes on, the phone says it is charging but the battery just seems to drain faster and after a couple of minutes the light goes out. I have BatteryStatus installed, when I connect the phone to my pc with the standard usb/synch cable BatteryStatus shows +0mW for a short while and after a few seconds it'll say it's at +1300mW or something like that.
In the car when I put the phone in the cradle it'll show +0mW for a few seconds, then around -250mW (Idle) and the orange light turns off...
But I actually caught it charging once with +22mW when turning it on (from standby). I tried all obvious things, softresetting the phone while charging etc. But nothing helps, the cradle is connected straight to the carbattery.
botmans said:
Same problem here with a carcomm cradle for the TyTN II,. When I plug my phone in, the orange light comes on, the phone says it is charging but the battery just seems to drain faster and after a couple of minutes the light goes out. I have BatteryStatus installed, when I connect the phone to my pc with the standard usb/synch cable BatteryStatus shows +0mW for a short while and after a few seconds it'll say it's at +1300mW or something like that.
In the car when I put the phone in the cradle it'll show +0mW for a few seconds, then around -250mW (Idle) and the orange light turns off...
But I actually caught it charging once with +22mW when turning it on (from standby). I tried all obvious things, softresetting the phone while charging etc. But nothing helps, the cradle is connected straight to the carbattery.
Click to expand...
Click to collapse
check your USB port... is your's messed up too?? you know what? I probabally accidently poked the stylus in mine while trying to reset a couple days ago... since I tried to do 20 resets when I was rom upgrading and adding software...
ericmcintire said:
check your USB port... is your's messed up too?? you know what? I probabally accidently poked the stylus in mine while trying to reset a couple days ago... since I tried to do 20 resets when I was rom upgrading and adding software...
Click to expand...
Click to collapse
Just checked and yes it is, stylus thing happened to me also once....
It's a little bend downwards (when having the screen on top) @ the last 2 pins...
well looks like we've narrowed down the problem.. and it looks like the fix is gonna cost $80!!
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
anyone know of a solution we could try out? my other phone (s710) had a USB cover so this never happened
ericmcintire said:
well looks like we've narrowed down the problem.. and it looks like the fix is gonna cost $80!!
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
anyone know of a solution we could try out? my other phone (s710) had a USB cover so this never happened
Click to expand...
Click to collapse
What kind of carcharger do you have? Been reading about this problem and alot of ppl say the charger needs to be able to put out at least 1A for the phone to charge, I used some cheap cigarettelighter charger that was rated @ 650mA. It worked but charged so slowly that it would've taken days to fully charge. And besides that it didn't last long, 3 days before it blew the fuse and some more parts (worked for 2 secs after replacing the fuse)
I've tried several different ones... I think that since 3 people on this site all seem to have a "crushed" pin in our USB ports that's probabally the issue... now.. about a fix...
The amperage on your charger doesn't really matter. 1 amp is recommended so that you can use the device while charging, and the rate at which the battery charges does not diminish. If you used a 500mA charger, and had wi-fi & gps on, and media player blasting, for example, the battery may not charge at all because all the power coming from the charger is being used immediately. 1 amp chargers remedy this problem. Hope this makes sense, I've been having problems finding the correct words to express my ideas lately. Probably just stressed out! It sounds like the bent pin on the usb port may be resulting in a V+ pin shorting to ground (or V-). Which would drain the battery quickly. When you use battery power or charge the battery, it is normal for the battery to get warm. When you plug yours into the car charger (the one that drains it) does the battery get abnormally hot? This would indicate a short. Maybe try to put a real thin piece of film or something under the bent part of the port to insulate it while charging and see if that fixes it. This might offer a temporary fix until you get a new port. Maybe you could spend some time learning how to solder! I had to fix a broken port on a wizard a those solder points are friggin' tiny. Hope I could help. Good luck.
sWuRv said:
The amperage on your charger doesn't really matter. 1 amp is recommended so that you can use the device while charging, and the rate at which the battery charges does not diminish. If you used a 500mA charger, and had wi-fi & gps on, and media player blasting, for example, the battery may not charge at all because all the power coming from the charger is being used immediately. 1 amp chargers remedy this problem. Hope this makes sense, I've been having problems finding the correct words to express my ideas lately. Probably just stressed out! It sounds like the bent pin on the usb port may be resulting in a V+ pin shorting to ground (or V-). Which would drain the battery quickly. When you use battery power or charge the battery, it is normal for the battery to get warm. When you plug yours into the car charger (the one that drains it) does the battery get abnormally hot? This would indicate a short. Maybe try to put a real thin piece of film or something under the bent part of the port to insulate it while charging and see if that fixes it. This might offer a temporary fix until you get a new port. Maybe you could spend some time learning how to solder! I had to fix a broken port on a wizard a those solder points are friggin' tiny. Hope I could help. Good luck.
Click to expand...
Click to collapse
this sounds like it makes a lot of sense... I've got big clumsy hands, man I wish I had been more careful... well looks like I'm gonna be out $80! but quick question.. why would the wall charger operate normally while the car charger reverses charge?
Well I'm at about 2% battery life, and it will not charge. I'm using my computer to charge it. Charging it from the wall hasnt worked for me for a while, not sure why.
Anyway I was wondering what it can be? I doubt my battery's dead or something is wrong with the phone... I'm sorry if this question's been answered, but I couldnt find an answer on google.
If USB charging works, but not charging with the AC adapter then the adapter is either bad, or plugged into a bad power outlet.
Nope it's neither of those because Ive tried two working AC ountlets and two warking cables. However, that's not my problem, my phone died and I can't charge it :-/
Ya so the phone died. It didn't look like it was going to charge on the USB, really weird. Anyone ever have there phone refusing to charge? While it was alive I tried to run activesync; that didn't work. So what should I do?
Btw, I've had the phone for a couple months now and I haven't had any big problems. I don't think it can be my phone failing, worst case just the battery. I've had something similar before but it fixed itself, doesn't look like thats happeneing now.
Battery
Maybe charging from the computer wasn't such a good idea. I recommend changing the battery and the charger and always be a nice boy and charge from the outlet ::- ).
I had the same thing happen to me - the connector at the bottom was broken. I had to do a return to factory. I looked (using a magnifying class) at the bottom of the phone and clearly see a crack in the connector.
It doesn't charge from the outlet.... I kinda just explained that lol
jrd said:
I had the same thing happen to me - the connector at the bottom was broken. I had to do a return to factory. I looked (using a magnifying class) at the bottom of the phone and clearly see a crack in the connector.
Click to expand...
Click to collapse
Hmm my connector does look a little bent. However it would of had to be like this before, and it was charging until I let my battery get to 5% :-/
I had a similar problem with my Kaiser a couple of weeks ago - it started to crawl and a soft reset took over 15 minutes to come back up to a working state, after which the battery wouldn't charge. It definitely wasn't the charger at fault as that still works on my TyTN. Phone was about 3 months old, so called Vodafone UK who seemed to think it was software related and so provided next day swap out. Old battery works in the new handset so never did get to find out if it was hardware or software that caused it to die.
Here's what probabally happened... you meant to stick you stylus in the reset hole and accidently put it in the usb hole... thus bending your charging port. I did it and when I plugged it into my car it would actually discharge the battery.. but when I plugged it into an outlet it just wouldn't charge.. if I were you I'd go see if it charges in a car
I appear to have a similar issue when charging from PC usb, and have identified that if I put pressure up or down on the charger it will charge the kaiser. But if plug in the charger without applying directional force it will not charge. Currently i have a small weight resting on the mini USB chargin input.
So obviously something up with the connector. But I haven't jammed anything up the usb port to my knowledge. Are these ports really that flimsy?
Tilt owners: If charge mechanism breaks, is ATT cool?
Oh no, now I can't charge or sync my Tilt.
My power is slowly running out.
What do I do? This is covered by manufacturers warranty in a year, is
ATT going to take my Tilt back and give me a new one?
I need my phone to be working and working well.
Thoughts?
axonn said:
Maybe charging from the computer wasn't such a good idea. I recommend changing the battery and the charger and always be a nice boy and charge from the outlet ::- ).
Click to expand...
Click to collapse
Charging from the computer should be better than the wall, given that the USB ports on the computer have a 5.5v output, while wall chargers have 5v.
So i messed up my phone...and it won't get past the motorola screen when you turn it on...i figured out how to fix it however my battery is too low to do it...so i plug it into the wall and again it just turns on to the motorola screen and thats it and it doesn't seem like its charging....does it not charge when its at this point?
jpen said:
So i messed up my phone...and it won't get past the motorola screen when you turn it on...i figured out how to fix it however my battery is too low to do it...so i plug it into the wall and again it just turns on to the motorola screen and thats it and it doesn't seem like its charging....does it not charge when its at this point?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=892026
Your battery is too low to flash, but you can't charge because it can't get to the screen. Trust me, was there two nights ago.
Check that thread, find an old USB cable (I used a USB to USB A mini, worked fine). Took a couple times to strip it, lost about 4 inches in it because of it. Worked like a charm. The issue you'll find is you'll need to strip about 1/4 of an inch of cable (exposed wire). from there, you'll need some tape. Take it and follow (red to +, black ground to -). You'll fail about 6-7 times where one wire slips out. Then from there, jam that sucker into the back and try to get it so it'll rest right under the camera area. That should be enough force for them to connect and then you can get into fastboot since you'll have +5V direct flow.
jpen said:
So i messed up my phone...and it won't get past the motorola screen when you turn it on...i figured out how to fix it however my battery is too low to do it...so i plug it into the wall and again it just turns on to the motorola screen and thats it and it doesn't seem like its charging....does it not charge when its at this point?
Click to expand...
Click to collapse
Not sure about the bionic...but when i fked up my DroidX like this, it would charge when i left it off and plugged in. Don't even turn it on, leave it off and plug it in and wait a min to see what it does (my X came up with a battery screen). I left it for a lil bit to charge, then ran an sbf through it.
My understanding is you can apply more than the max the phone was designed for, 5V at 850mA, to the USB connection. I am just a little weary of what I apply directly to phone innards. There isn't really documentation on what the circuit can handle.
I have a connection I could use that pushes a bit more current.
What is the maximum current you can apply directly to the phone's battery connection terminals? Will 4.5V at 1.5A be okay? Do I have to find an old USB wire and run the standard old 5.1V at 500mA from my computer?
/*Edit: If the 1.5A is too much, and I ran that in series with the battery, (IE, stuffed the wires into the battery terminals, and jammed it into the phone) would that be okay? */
Anyone else having issues with their fast charger? Occasionally when plugged in it won't charge at all, despite recognizing bring plugged into a charger. If I wiggle the connection around I see it'll go from slow to fast charger connected. The phone had never been dropped and the connection hasn't been bent.
Sent from my SM-G925V using XDA Free mobile app
Yes mines started doing this lately well mine will say slow charging use original charger.. I haven't dropped it or messed with my phone in any way or the charger but it doesn't recognize the fast charger its getting annoying
kenohki88 said:
Yes mines started doing this lately well mine will say slow charging use original charger.. I haven't dropped it or messed with my phone in any way or the charger but it doesn't recognize the fast charger its getting annoying
Click to expand...
Click to collapse
My first device after about a month, lost the ability to fast charge altogether, and in my case, went to slow charging no matter what charger or cord I used. The only one that worked was the wireless, which would cause the phone to heat up beyond safe. In my case, it was the phone. However, mine had a lot more symptoms (would NEVER get to fast charging, not recognized by the PC at all, etc). Recommendations were to try a different outlet, no clue on that one... make sure the USB cord is fully seated in the wall piece, soft reset, and worst case, a hard reset to test.
CharlzO_2000 said:
My first device after about a month, lost the ability to fast charge altogether, and in my case, went to slow charging no matter what charger or cord I used. The only one that worked was the wireless, which would cause the phone to heat up beyond safe. In my case, it was the phone. However, mine had a lot more symptoms (would NEVER get to fast charging, not recognized by the PC at all, etc). Recommendations were to try a different outlet, no clue on that one... make sure the USB cord is fully seated in the wall piece, soft reset, and worst case, a hard reset to test.
Click to expand...
Click to collapse
Yea it's on and off with my cell but hasn't been slow charging lately but if keeps up might have to do a warranty switch... I hope not though cause I already skinned it with some skins and I don't feel like losing it I doubt it'll stick to another cell haha