P30 pro screen parts unresponsive - Huawei P30 Pro Questions & Answers

Hi, since the last update, emui 10.1 about 15% of the right side of my cellphone screen stopped working, i tried different apps to see if there was a problem with the hardware, and i seemed like the phone doesn't recognize my finger when i touch the screen , i tried to hard reset the phone twice but that didn't solve the problem, i haven't dropped my phone, and it was working perfectly before the update, is there a way to resolve this issue? thanks a lot.

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problem with touch screen, can't click on anything

i just recently bought my xda2s and it worked fine for a week though. now, from time to time my screen would be "untouchable". literally i cannot click anything or open anything even if i soft-reset it for 10x. buttons seem to work fine but the screen does not. it happened twice while my bluetooth was "on" and i thought maybe it was the bluetooth but recently the same thing happened with my bluetooth now turned "off". i have to wait for hours before it would return to normal again. Anybody help please? By the way, my bluetooth version is 1.0.0 build 3500.
I had a similar problem on my Samsung SPH-i700 PocketPC Phone through Verizon Wireless. Even after a hard reset, I couldn't get past the screen calibration, until I found out that a piece of hair and debris found on the outer edge of the screen right under the lip of the cover was interfering with the touch portion of the display. Apparently, the touch sensors extend past the visible area of the screen, so with both a little aircan and vacuum cleaning, the debris was picked up and the touch screen functioned normally again.
Is this a consistent and/or intermittent problem? Did a hard reset resolve anything?
look for the alignment
Do you have Calligragher 7.4 installed? I read about this in Tekguru website that if you re-install 7.3, the problem goes away. That is what I have done and it seems to be working for me so far (2 days test).
i've checked out my screen and i dont see any dirt or something... i even have a screen protector... dont know if that might cause the problem. Same thing happened last night but this time it was just for a short period of time then it went back to normal... I didn't try a hard reset cause i dont want to loose some of my files but if ever it happened again, i might try doing a hard reset and see what happens... right now, im having my xda2s checked if maybe it's a factory defect or something...
regarding the caligrapher program thing, i dont have that...
Hey, i have the exact same problem I bought mine here in Toronto, from an Asian dealer, its the O2 XDA IIs asia-pacific model.
Same problem, screen(touch screen) goes dead like no responses to any touches, for like half hour - 2hour once in a day or something and nothing cures it, hard soft rest nothing. just with time it suddenly starts working and the Handheld is useless until then...well i dont see any cure and this is the only place i have heard about someone else having this issue, i will take it back to the dealer, in hopes of exchanging.
any feedback will be will be appreciated
overclock it for a few days..that fixed mine..dont know how but it did.
There is a tread in blue angel about screen aliment that you might like to read. seems 4k of devices went out with screen problems.
What is overclock it. Fairly new to this. Mine just keeps trying to allign and thats all it does it doesnt go into boot mode just allign screen all the time

touch screen does not work at all

Hello. Yesterday morning when i woke up suddenly my touch screen did not respond any more. I try reinstalling windows or hard reset but now i can not even get over tap the screen.Please help me. You already helped me once when i was going to throw it away because i thought it's a hardware problem and it was a software one.
What you need to do is fully charge the phone, run a backup usin PPM or sprite then do a soft reset and leave it for a day, if that doesnt workt hen run a hard reset and it will fix it, been through that problem too a couple times and it ends up workin fine
Thank you
Thanks a lot. but please tell me when you say to leave it for a day i should leave it with baterry in or out. Or do you mean to do the soft reset and leave it for a day to the screen where it sais to tap the screen. And by a day you mean 24h?Thanks again anyway
Ok.But where can i find a new lcd? And how much is it one?
I did the soft reset and leave it for a day then it worked but when i wanted to charge, it happened again and i have the same problem now.Any way a thing it's certain it is a software problem.If you have other advice please help.
another problem
I tried installing lots of roms hoping it will be fine. but now i installed a 6.1 version of wm and when i try installing wm 6.5 it stopes in loading screen and the pc gives me an error conection.What about this?
i flash the ori rom n change lcd n ribbon but still cant do the alignment on touch screen n get into the menu try the board n put it in another p4550 still cant touch screen,is it board problem ?
i have the same problem
i think its a hard problem i try everything but nothing
Hello I had the same problem.
I installed several versions of Android and nbh files.
The problem occurred with versions nbh for Froy version of Android.
As I had saved the versions that were tested. I tried to install previous versions where I knew the touchscreen worked correctly. In my tests with this file to the touch screen work again: kaisimg-panel2-320-24-05-10.nbh
I hope that helped
I had prob woth touch screen and non functional front camera. Restored function by replacing flex cable. This flex cable has the buttons for the keypad as well as supporting the front camera. When I examined the flex cable, the portion that moves in and out when sliding the keyboard appears to be slightly damaged on right and left sides. The damaged portion does contain very thin circuits.
Not sure why this was posted in Accessories but I'll move it to General for you.

[Q] Touch Screen Problem - Hardware or Software?

Hi guys, hope you can help me.
I've got a GT-S5830B that was working perfectly until, i dont know why, its touch screen just went crazy: its very weak, sometimes it responds, sometimes not, sometimes you have to press it for a while to get a response, sometimes you press some spot and it recognizes you pressed other spot.
Everything but the touch is perfect.
I went to a support place and the guy there told me it was a hardware problem for sure. He replaced my touch screen and the problem wasnt solved. Then, he said it was probably a problem in the "board" of the phone. He put my touch screen back on the phone and there i was with the same problem i had before. He didnt convince me about the "board" thing, so i tried a lot of stuff with my phone: i change my ROM 4 times, reset it like 400 times, wiped data cache, etc etc.
Suddenly, no reason at all, it started working and it worked for like 1 week. Then, when i was applying a plastic protection on the screen it stopped working properly again.
Is it a hardware or a software problem? I heard it could be something about the Kernel...?
Could the support guy has replaced my screen badly?
Sorry for the long post! Help me!!!!! Thank you!

mi5 black screen issues

Recieved my mi5 yesterday and used it for about 15-20 minutes (just playing around with MIUI), turned the screen on and off multiple times but suddenly the screen wouldn't turn back on I rebooted the phone (hold power button) but nothing happend when turning it back on.
the capacative buttons and charging LED works as well as volume up and down (I can hear the volume change sound). After about 4 hours it suddenly worked again and I thought it was fixed (it was not), I booted into fastboot and unlocked my device but when I try to turn it back on the screen was dark again, and after several hours it still doesn't work.
There are other people with the same problems but I don't think anyone has been able to fix it.
Has anyone else encountered this? If so, did you fix it? I thought I'd should mention it anyway.
same problem..no FIX !!
Few months ago I also received a 32gb device and had exactly the same issues you mentioned. First with MIUI and locked bootloader, then unlocked and tried 3 different Rom's, MIUI 7, 8 and Lineage OS. No difference.
IMHO a common hardware issue on some devices, mine has a LGD Display. Meanwhile I got another one, which is working fine, but have this faulty one still here, for spare parts right now
Would help if someone could state whether this issue is screen or motherboard related, so I could maybe replace parts and use or sell.
Sometimes it went completely off, no capacitive buttons, no volume sound, no reboot possible. But battery not empty. Had to disconnect battery or wait one night until it would respond again.
Also observed less black screens in warm surroundings, had more problems being outside in winter.
yesterday my mi5 died with this problem...
hope the warranty over tradingshenzhen works fine...
WahZooKey said:
Few months ago I also received a 32gb device and had exactly the same issues you mentioned. First with MIUI and locked bootloader, then unlocked and tried 3 different Rom's, MIUI 7, 8 and Lineage OS. No difference.
IMHO a common hardware issue on some devices, mine has a LGD Display. Meanwhile I got another one, which is working fine, but have this faulty one still here, for spare parts right now
Would help if someone could state whether this issue is screen or motherboard related, so I could maybe replace parts and use or sell.
Sometimes it went completely off, no capacitive buttons, no volume sound, no reboot possible. But battery not empty. Had to disconnect battery or wait one night until it would respond again.
Also observed less black screens in warm surroundings, had more problems being outside in winter.
Click to expand...
Click to collapse
Want to share following with people who experienced also blackscreen issues with Mi5:
lately needed an identical Mi5 device to recover some apps from another device and decided to try with this "damaged" one from last year. Fastboot flashed Miui9, then wiped, installed latest TWRP and LineageOS 15.1. Did my backup/recover tasks. Then I just kept using the phone, because I was curious how long it takes until the blackscreen issues would appear but they didn't.
Device is working without any screen issues now since a week or so Seems like new firmware has fixed something, at least for my device.

[Q] touchscreen working at boot, but stop working after some time

Hello xda community,
I contact you because my mum's phone fall and screen broke.
She took it to a phone repair shop that changed it, but she said it was still not working.
I was away, it was few month ago but now I came back and try the Z1 and touch and screen and everything was working fine when I tried. But after like 10 min no touch.
I found the way to reboot it, and when I reboot most of the time touchscreen work again, but go away fast.
I searched and found some thread talking about software issues for touchscreen, so I tried updating to lineage, but it's doing the same, so I suspect HW failure.
This phone still seems nice to me, the battery seems to still be ok, the screen quality is good, the lineage 16 is fine so... if I can revive it, I'd be happy to do it.
Any idea what can be wrong ? Is there any component failure that could lead to that ?
Thanks guys.

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