Is green screen still a problem? - Samsung Galaxy Note 9 Questions & Answers

Hi all, I was thinking of getting a used galaxy note 9 from ebay but I've seen a lot of talk of screens turning green. It seemed to be linked to a software update but Samsung seems to be ignoring it and (as far as I can tell) it remains unresolved.
However I can't see it mentioned on here.
Do you have any knowledge on this issue and should it stop me getting a used S.G. note 9?
I'm also considering spending about the same on a new redmi note 9 pro as an alternative...
Thanks for your thoughts.

Hi, is there some reason I'm not getting a reply to this question?

I've never had any issue on my phone at all.

Thanks, but it does seem to be a known issue, just Google reddit note 9 green and there are pages of threads about it and people talking about grouping together to sue Samsung.
It's making me want to shy away from Samsung as there seems to be a history of problems and even affecting new s20...
I guess I wondered if it was fixable with a custom rom but after reading around I think once the software has broken the hardware (screen) it won't be reversible.
I'm surprised it's not mentioned/discussed on XDA, home of the experts (at least not that I could find)

domdom272 said:
Hi all, I was thinking of getting a used galaxy note 9 from ebay but I've seen a lot of talk of screens turning green. It seemed to be linked to a software update but Samsung seems to be ignoring it and (as far as I can tell) it remains unresolved.
However I can't see it mentioned on here.
Do you have any knowledge on this issue and should it stop me getting a used S.G. note 9?
I'm also considering spending about the same on a new redmi note 9 pro as an alternative...
Thanks for your thoughts.
Click to expand...
Click to collapse
In the same boat as you are. Would love to own my first note device if one can get it cheap and solve it somehow in future.
If you find a thread about this issue on xda, pl share as I am also surprised it's not being discussed much on xda.

Related

[Q] anyone in UK with a good screen? (gamma test)

Recently upgraded from a black S2 to a black note (which i love) then learnt of the whole screen issue (black clipping/crush)
ive trailed through soooooo many pages and seems very little evidence of anyone who has done the gamma test pattern and had a good screen
My gamma result is that i can see all the way to the number 4 and then it turns black (i have blocky grey squares for example when there is a scene change during a video and the screen darkens)
my question is is there anyone in the UK with a good screen? i am within the 28 days so i guess they would swap for a brand new note but dont want to go through the process if there doesn't seem to be any good screen units in country!
(i realise there is a member supercurio working to correct this in ics but some people saying it might be a hardware issue since other solutions are simply shifting the values in the gamma test to 6-7 so i would rather have a good screen if possible)
I think its a software and not a hardware problem, but I read the threads on this long ago. In day to day use I can't even tell about the black leveling off, so it doesn't matter to me. If I were you id just stop looking for problems in this amazing device because if you look you'll always find something wrong.
Sent from my GT-N7000 using XDA
whatsaqazza said:
I think its a software and not a hardware problem, but I read the threads on this long ago. In day to day use I can't even tell about the black leveling off, so it doesn't matter to me. If I were you id just stop looking for problems in this amazing device because if you look you'll always find something wrong.
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
i'm with you on what you said at the end...but the blacks on my phone are more grey and if i watch videos/youtube etc its obvious (actually prefer watching stuff on the s2 and that goes against why i wanted i bigger screen)
i did specifically want to know if there are phones without the issue in the uk as i'm still within 28 days and eligable to swap the unit
regarding if it is software - people still saying the problem is there who have flashed ics though?
fast_asleep said:
i'm with you on what you said at the end...but the blacks on my phone are more grey and if i watch videos/youtube etc its obvious (actually prefer watching stuff on the s2 and that goes against why i wanted i bigger screen)
i did specifically want to know if there are phones without the issue in the uk as i'm still within 28 days and eligable to swap the unit
regarding if it is software - people still saying the problem is there who have flashed ics though?
Click to expand...
Click to collapse
Samsung may just not care about it with ICS and things like that, exactly why a XDA member is working on it instead. But since you just got it you might as well swap it quickly and see if it's better. Personally on my note (it's not from the UK) I don't notice this at all, just a yellow tinge sometimes (Damn you pentile!)

Anyone with the US version having issues?

Just posting to see if any of our QUALCOMM variants are experiencing what the International versions are. Mine is working amazingly well no sign of an issue yet. Anyone else facing anything like what's going on with the exynos? I'm optimistic yet cautious about ours.
galaxy4mylife said:
Just posting to see if any of our QUALCOMM variants are experiencing what the International versions are. Mine is working amazingly well no sign of an issue yet. Anyone else facing anything like what's going on with the exynos? I'm optimistic yet cautious about ours.
Click to expand...
Click to collapse
In regard to what? Spontaneously turning into a fire ball?
Sent from my SM-N930F using Tapatalk
galaxy4mylife said:
Just posting to see if any of our QUALCOMM variants are experiencing what the International versions are. Mine is working amazingly well no sign of an issue yet. Anyone else facing anything like what's going on with the exynos? I'm optimistic yet cautious about ours.
Click to expand...
Click to collapse
Yes your thread is vague and honestly simply go through the forum and see the threads of people complaining. Not sure why you would create a new thread for this or make it more specific. IJS
First off no need to be rude. Second I'm not sure why you care so much about a question I asked must be keeping you up at night so I apologize for that...... I was talking about the using the phone for a few days and it becoming a brick like several international versions are experiencing. But thanks for showing me how rude everyone can be at 8:50am...
Probably quiet few people on t-mo forum don't frequent international forum, myself included, so may not be aware of specific issues there, so lets all come down and have intelligent conversation, since IMO OP question is legit as long as it is properly explained. Sooo, as far as I know there were few complains about lagging, poor battery life and couple QC issues , which BTW none of them I experienced. Personally I have not seen any brick post on this forum, which is strange since we already have root and there is plenty of people who can't follow simple directions, sometimes myself included. Anyway I wouldn't worry too much, phone is on warranty and there will always be some quality control issues. Are you sure those are not user related, like trying to root without a clue, or taking underwater photography on your scuba dive? People don't always tell whole story. If you don't have N7 yet, wait until dust clears, if you do, just enjoy it, life's too short.
galaxy4mylife said:
First off no need to be rude. Second I'm not sure why you care so much about a question I asked must be keeping you up at night so I apologize for that...... I was talking about the using the phone for a few days and it becoming a brick like several international versions are experiencing. But thanks for showing me how rude everyone can be at 8:50am...
Click to expand...
Click to collapse
It's not a matter of rude, mate. There's multiple things that your cryptic "same prob as intl versions" could be...a little more clarity is all that was needed...
Sent from my SM-N930F using Tapatalk
---------- Post added at 09:15 AM ---------- Previous post was at 09:14 AM ----------
But to answer, that's a Exynos issue thus far, and nitric had been reported for Qualcomm models
Sent from my SM-N930F using Tapatalk
Exactly, no rudeness seen in this thread its just if you're going to ask a question at least have it make sense. With further explanation from other parties it seems we now may have a better understanding of what OP originally meant to say. :good:
It appears that the problem starts after the first OTA update samsung released from what I have read. I hope if Tmobile releases it, it will be a later build if infact the software is too blame. I'm usually first to update but I may play it safe and wait a day or so when it's released to us. And in regards to the user error in regards to the problem. The phone apparently will start to freeze and reboot and then get stuck in reboot cycles and when you attempt a factory reset in the OS or recovery the phone becomes unusable. Samsung isn't sure of its hardware or software yet. That's why I'm optimistic but cautious about ours.
Good to know, if that's the case we could postpone updates and see if any problems are reported. It wouldn't be first time updates create more problems than fixes. Few yrs ago I updated my Asus computer BIOS, despite reading other people having problem (I assumed user errors). It took me 1 week and $20 hardware just to boot up, never mind countless hours of Google search, the BIOS was completely hosed on certain hardware, which I happened to have. Never bricked the phone with updates yet, but more often than not, stuff stops working the way it should, so waiting few days may be best option. Love the phone, would hate to loose it even for few days.
Well samsung had stopped shipping the note 7 due to them needing more "quality control testing" havent said why yet or what markets they are delayed in.
The article I read said Samsung stops shipping in Korea, no official reason given, except better QC, so everything else could be speculation which for now seems to point to battery as culprit. My phone gets pretty hot, when on fast charge, so I disabled it for now. But I'm thinking if the connection is not perfect, it could cause problems. I think the phone is charging at something over 10 Watts, my soldering iron is 30W.
i've been very happy with my note 7 so far. i luckily havent come across any of the issues some other ppl in this forum have. i did read about the international note 7 bricking randomly and not being able to factory restore it. but there havent been any reports of the qualcomm version doing that. so the exynos is faster and less lag but there's a chance of a random brick and the qualcomm doesnt brick but many complaints about ui lag. seems samsung hasnt been able to get either right so far. it's definitely a QC issue because it's random units these things are happening to. every manufacturing process has some QC issues come up but they want to keep that below a certain percentage. this seems to be above that percentage.
freebee269 said:
i've been very happy with my note 7 so far. i luckily havent come across any of the issues some other ppl in this forum have. i did read about the international note 7 bricking randomly and not being able to factory restore it. but there havent been any reports of the qualcomm version doing that. so the exynos is faster and less lag but there's a chance of a random brick and the qualcomm doesnt brick but many complaints about ui lag. seems samsung hasnt been able to get either right so far. it's definitely a QC issue because it's random units these things are happening to. every manufacturing process has some QC issues come up but they want to keep that below a certain percentage. this seems to be above that percentage.
Click to expand...
Click to collapse
Well i have 7 days to exchange in store before I need one shipped so I'm hopeful it will last haha. On the topic of lag I don't notice alot in fact I think it does alot of things faster then my s7 edge for example when I start up I can enter my pin right away my s7 edge didn't even register a keypress for quite a few seconds after it popped up. This I can get into the phone in no time.
I'm experiencing the below with my TMO | Onyx black | Made in China (apparently there are 3 countries making them, china, korea, vietnam)
Running hot for no reason
Poor battery life
UI lag
Poor touch screen sensitivity - 1 in 5 key presses when typing is lost and other various touch recognition drop outs
If it's running hot, very possible some software crashed and its looping. First thing I would do is restart, then check battery screen to see what using it the most, maybe download something like 3C toolbox for better picture. Just make sure you're not in some particular spot where reception is spotty and it constantly goes in and out of network or keep switching towers.
Well though it doesn't sound like ours will be part of it I just read that Samsung will be recalling the note 7 in several markets due to a faulty battery used during manufacturing. Though more information will be provided in the next few days from Samsung. http://www.sammobile.com/2016/09/01/galaxy-note-7-recall-will-reportedly-be-announced-soon/
If the battery was the issue, it would be so much simpler on the older, non sealed models like S5, which was water proof and had easy battery access. All would they had to do is mail new batt. to customers. Maybe some good comes out of this, like easy to open back in the future.
The only issue i have had is with users stating there are issues. Out of all the Samsung phones i have had 10 plus this is by far the best.
Now appears that the recall will be global. And samsung is in talks with the carriers on how to go about returning and exchanging phones already sold. Never had to deal with a phone recall before.
nonmindo said:
I'm experiencing the below with my TMO | Onyx black | Made in China (apparently there are 3 countries making them, china, korea, vietnam)
Running hot for no reason
Poor battery life
UI lag
Poor touch screen sensitivity - 1 in 5 key presses when typing is lost and other various touch recognition drop outs
Click to expand...
Click to collapse
I have had all of those issues on top of no signal for long periods and I just got the phone yesterday. I have had every Note except the 4 with none of these issues. Pretty disappointed.

Camera zoom issue. Anyone else?

So if I zoom in my phone will vibrate and the image is extremely blurry. It seems to be a known issue as Samsung forums are filled with threads about it but no solution except send for service. The problem reoccurs after service, cam module replacement, so seems like a software issue. Very unacceptable. Any fixes? Anyone else dealing with this?
Same problem here. Search the forum. There's already a big thread about it.
/CK
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
freebeerz said:
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
Click to expand...
Click to collapse
The problems been around since last year. The Samsung members forum is full of these complaints. I doubt they'll make anything official now that we're getting closer to the note 10 release. I just decided to skip out on the next note
freebeerz said:
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
Click to expand...
Click to collapse
Ring Samsung and get it fixed via warranty ? As thats a manufacturing defect, if my Note had a issue like yours i would get Samsung to fix it.. if they dont fix it, i would get it replaced with a brand new Note-9 from Samsung. That's what warranty is for!
I have this problem also, i have no problem when using the google camera app zoom so i will stick with it it's even better than the stock Samsung camera app.
demize! said:
So if I zoom in my phone will vibrate and the image is extremely blurry. It seems to be a known issue as Samsung forums are filled with threads about it but no solution except send for service. The problem reoccurs after service, cam module replacement, so seems like a software issue. Very unacceptable. Any fixes? Anyone else dealing with this?
Click to expand...
Click to collapse
Had this.. fixed in samsung service...since im rooted price was around 110 euro..
Same issue
Yeah same issue here. The camera itself seems to be vibrating and making a noise like it's struggling to focus. I had the device replaced and the camera worked for 4 months and started to play up again. Honestly happened with my Note 4 as well, although the Note 4 could be slapped out of it at least. Very frustrating.
When I upgraded to android 10 my vibration camera problem disappeared.
bRkiX said:
Had this.. fixed in samsung service...since im rooted price was around 110 euro..
Click to expand...
Click to collapse
Interesting, as Samsung usually refuses to repair rooted devices.
iceepyon said:
Interesting, as Samsung usually refuses to repair rooted devices.
Click to expand...
Click to collapse
thats true, but i have guy "inside" after all im in Croatia where bribe and corruption is top for doing business
I never notice any camera zoom issues with my N960N, when I was using it running android pie. I haven't tested it running on android 10 as I have managed to fix my N950N. As my N960N is now a backup device, which I backup my N950N to frequently.

[Fixed] Touchscreen and scrolling issue S20 FE 5G

Hello there (General Kenobi)
Just got my brand new Galaxy S20 FE 5G a few days ago but I'm experiencing the touch screen issue. My phone is up to date but I still have the problem. When I have to scroll, the screen doesn't respond at all or thinks it's a tap on the screen and it suddenly goes crazy.
It does only occur on the bottom part of the screen after I unlock my phone from a long period of non use.
I contacted Samsung and they told me to get it to a repair center. But I don't know if this will work and I'm a bit scared that getting it to the center would make things worse.
I saw that Samsung already rolled 3 updates out to fix this problem but I'm still not sure if it is a hardware or a software problem.
Did you guys face this issue? Do you think it is a hardware problem and I should repair it?
It is a good phone and after having left the Pixels because of hardware problem I'm annoyed
*WELL hello there
I get the occasional unwanted zoom in a browser or failure to respond to touch, what you're describing sounds worse than the multitouch issue others have been reporting.
I'd give serious consideration to returning that phone for a replacement or refund. the current reckoning around here seems to be that this phone got a digitizer from a cheaper price range compared to other S20s. what you describe sounds like a faulty digitizer.
is putting up with it for a couple of years not going to bug the crap out of you ?
if they offer only to repair it, accept only a new screen / digitizer / glass swap out.
3mel said:
*WELL hello there
I get the occasional unwanted zoom in a browser or failure to respond to touch, what you're describing sounds worse than the multitouch issue others have been reporting.
I'd give serious consideration to returning that phone for a replacement or refund. the current reckoning around here seems to be that this phone got a digitizer from a cheaper price range compared to other S20s. what you describe sounds like a faulty digitizer.
is putting up with it for a couple of years not going to bug the crap out of you ?
if they offer only to repair it, accept only a new screen / digitizer / glass swap out.
Click to expand...
Click to collapse
About the famous multi-touch problem I have to admit that I tried to reproduce it but it only appeared when I was using 5 fingers (instead of 2 in the videos I saw)
I think you're right and I should get it repaired. And I'll see after that if the problem is still here I'll ask for a replacement. I will post an update as soon as I get it back
Thank you!
If you don't mind, could you let us know your phone's hardware revision number? An app called Phone Info *SAM* can show it. People would be interested to know if Samsung has made any hardware changes to the FE line.
Okay guys I'm sorry I couldn't reply before. I had to sent my phone for a repair THREE TIMES ! The first time they didn't do anything but damaged the back of my phone (replacing the screen and the battery) and the problem was still here. The second time they sent my phone back with the battery literally filled (the back of the phone was also damaged due to the battery that had filled).
I got my phone back on last Friday. Seems to be OK. They told me they couldn't reproduce the problem. They just repaired what they did wrong but didn't seem to do anything with the touchscreen.
The phone looks OK. After 1 day of use, the touchscreen seems to be OK but I would like to wait a bit before adding [FIXED] to the title of the topic
Does anyone know if the 2021 version of FE the 4G Snapdragon (g780g I think) has the same problems with ghost touches and jittery scrolling? Can't find info on that anywhere. Deciding between the FE and 8T, but the risk of bad touchscreen is driving me away from it although it's better phone.
whatnow1 said:
Does anyone know if the 2021 version of FE the 4G Snapdragon (g780g I think) has the same problems with ghost touches and jittery scrolling? Can't find info on that anywhere. Deciding between the FE and 8T, but the risk of bad touchscreen is driving me away from it although it's better phone.
Click to expand...
Click to collapse
I'm sorry I couldn't tell you. I bought my phone around February and it has the problem. This is the 5G variant with Snapdragon 865. I didn't even know there was a 4G variant with Snapdragon (in France, it's either 4G/Exynos or 5G/Snapdragon).
The phone is great though and now my problem seems to be fixed I'm keeping my S20FE over the Pixel 5 even though I'm a Pixel fan.
whatnow1 said:
Does anyone know if the 2021 version of FE the 4G Snapdragon (g780g I think) has the same problems with ghost touches and jittery scrolling? Can't find info on that anywhere. Deciding between the FE and 8T, but the risk of bad touchscreen is driving me away from it although it's better phone.
Click to expand...
Click to collapse
https://www.reddit.com/r/GalaxyS20FE/comments/ojz2bt
actually it looks like that's the only issue he didn't have.
That all sounds like an Exynoss version He might be wrong, maybe it is Exy?
Haha I don't feel concerned about the problems that he had because coming from a Pixel 5 some of the problems he had was worse on the P5 (reception, sound quality and the fact that the device can get warm)
whatnow1 said:
That all sounds like an Exynoss version He might be wrong, maybe it is Exy?
Click to expand...
Click to collapse
tap the page and it'll open the thread, he uploaded a screenshot showing it's a snapdragon.

Question Is there defaults on this phone (like the Poco M3)

I'm a bit reluctant to Xiaomi but it's seem to be the cheaper. I had a Poco M3 that didn't turn off anymore after one year of use and I was wondering if this Redmi Note 10 Pro had the same or others issue ? (This before buying it since it's the same brand).
To be honest, this phone has got Power off and power on Scheduling, So if there was a hardware issue with buttons or something that stopped you turning it off, you could still set a schedule for it to automatically power down. All phones have problems eventually and yes it seems like its a lot of power for such a cheap phone, but i personally did lots of research when i was looking at Xiaomi as a replacement phone, i didnt come across anything that put me off except on some of the newer flagship models and Mi models there appeared to be a battery overheating problem, thats what pushed towards the Note 10 pro, which seemed to be the most solid of the Xiaomi range the last couple year. Do some research, read the best Xiaomi of 22 Reviews, they give you all the pros and cons of each model, im sure that will help you make your mind up Bro.
gazza35 said:
To be honest, this phone has got Power off and power on Scheduling, So if there was a hardware issue with buttons or something that stopped you turning it off, you could still set a schedule for it to automatically power down. All phones have problems eventually and yes it seems like its a lot of power for such a cheap phone, but i personally did lots of research when i was looking at Xiaomi as a replacement phone, i didnt come across anything that put me off except on some of the newer flagship models and Mi models there appeared to be a battery overheating problem, thats what pushed towards the Note 10 pro, which seemed to be the most solid of the Xiaomi range the last couple year. Do some research, read the best Xiaomi of 22 Reviews, they give you all the pros and cons of each model, im sure that will help you make your mind up Bro.
Click to expand...
Click to collapse
Thanks for your reply. I've buy a Samsung M52 and see if I like it or not even though it didn't seem to have custom rom support.

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