Please check your charging cables - OnePlus 5 Guides, News, & Discussion

As per the title, please check your charging cable and do not leave unattended.
Recently my wife's oneplus 5 was on charge, thankfully in the same room as we were in, when all of a sudden we could smell a plastic burning smell and saw the cable at the usb type c end with a small flame and melting.
I immediately turned off the socket but couldn't removes the cable from the phone due to the heat of it. Thankfully the phone was ok.
I contacted OnePlus immediately where i was told it would be brought to the senior engineers attention. Next day i got an email that a new cable was being sent out but no mention of the serious implications that could have happened or any notice of investigation or notification to other owners which is very poor on OnePlus's part. I couldn't care less about getting a new cable it's about the potential implications to my family and someone else's family.
This is what has prompted me to advise you here to be very cautious whilst charging. This incident occurred with the original cable and charger for the OP5, so please be careful. Do not leave unattended or charging while asleep.

almost exactly 1 month ago, 4 days after you posted this, my house burnt down when I was out for 1 hour.
I suspected it came from the charger and cable that I left plugged in unattended, as my housemate's room was less damaged, while my room is completely gone. Fire must've started in mine, and I'm almost sure it's the charger.
so everyone, please be careful. I wouldn't wish what happened to me to anyone.
stay safe

Related

A Fried Kaiser

I managed to fry my kaisers circuits by plugging a 4 AMP car charger into the USB power port.
It only took one second, i smelled the smoke and instantly unplugged the cable, but it was too late.
Surprisingly the device was still powered and functioning, so i didn't freak out. The battery was already dead. after around 30 seconds it died again, i walked back home and tried charging it with mains adapter with no luck.
Next morning, i took my handset to a local electronics repair shop to check it, and i told them the story. they called me back and said the motherboard needs to be replaced. and it would cost me around $470. (and its not covered by manufacturers warranty. ouch!!)
After hours of cursing and smashing my head into the steering wheel, i thought i'll pick it back and try something my self.
the part where the device stayed on even after the smoke came out led me to believe that the board is still fine. and that only the charging port got fried.
the problem is, I don't have a desk charger to charge my battery and test my theory, a disassembly guide would also be very helpful.
if the main mother board was really fried, is there any place that i can buy it from? i did some goggling around with no luck.Anything cheaper than what these guys are asking for would be great, i have a feeling they are trying to rip me off.
If any of you guys can help me out, id be grateful.
hoaxbox said:
I managed to fry my kaisers circuits by plugging a 4 AMP car charger into the USB power port.
It only took one second, i smelled the smoke and instantly unplugged the cable, but it was too late.
Surprisingly the device was still powered and functioning, so i didn't freak out. The battery was already dead. after around 30 seconds it died again, i walked back home and tried charging it with mains adapter with no luck.
Next morning, i took my handset to a local electronics repair shop to check it, and i told them the story. they called me back and said the motherboard needs to be replaced. and it would cost me around $470. (and its not covered by manufacturers warranty. ouch!!)
After hours of cursing and smashing my head into the steering wheel, i thought i'll pick it back and try something my self.
the part where the device stayed on even after the smoke came out led me to believe that the board is still fine. and that only the charging port got fried.
the problem is, I don't have a desk charger to charge my battery and test my theory, a disassembly guide would also be very helpful.
if the main mother board was really fried, is there any place that i can buy it from? i did some goggling around with no luck.Anything cheaper than what these guys are asking for would be great, i have a feeling they are trying to rip me off.
If any of you guys can help me out, id be grateful.
Click to expand...
Click to collapse
I have a brand new AT&T Tilt ( kaiserII HTC8925) for sale i can sell to you for $375.00 New In the box never been used. PM me if interested.
Sorry I can't help in this matter, but I thought i would post this here rather than start a whole new thread.
I have heard lots of horror stories of in-car chargers frying kaisers. Has anyone got an in-car charger that works?
gary.bannister said:
Sorry I can't help in this matter, but I thought i would post this here rather than start a whole new thread.
I have heard lots of horror stories of in-car chargers frying kaisers. Has anyone got an in-car charger that works?
Click to expand...
Click to collapse
Order one that is made for the Kaiser...a lot of people are trying to use old chargers just cause the tip is the same.
I got my stuff from PocketSolutions.com
Car chargers that work for the 8525 should work fine for the 8925. It just can't do that "boost" charging feature the Tilt supposedly has.
Bellfazar said:
Car chargers that work for the 8525 should work fine for the 8925. It just can't do that "boost" charging feature the Tilt supposedly has.
Click to expand...
Click to collapse
hmmm.. thats got me scared, cuz im using a razr charger for my tilt. ive used it multiple times with no probs so far...hope its not damaging my phone tho
omaralt said:
hmmm.. thats got me scared, cuz im using a razr charger for my tilt. ive used it multiple times with no probs so far...hope its not damaging my phone tho
Click to expand...
Click to collapse
That one won't damage the Kaiser, but it has only half the mA of the proper one. This can sometimes cause problems if the charge level of the battery is very low. For charging from time to time and when battery isn't near empty you will be ok.
Mike
well a quick tip would probably be checking the fuze on your charger, anything below an amp wouldnt do much damage. -.-;
4 amps fried my tilts motherboard, so watch out guys
still looking for a service manual, now that my phone is dead, i want to dissect it,
I'm using a cheapy chinese one made for an Imate Jam if that helps.
Joe
the part of the board responsible for charging is probably what went up in smoke - you probably smelt (smelled?) resistors/capacitors overheating/melting - they said a total mobo replace as that circuitry is probably all on the same board - sure you might be able to replace it yourself but i dunno - might be a bit of a mega mission what with all these micro components around on these sorts of device
fusi said:
the part of the board responsible for charging is probably what went up in smoke - you probably smelt (smelled?) resistors/capacitors overheating/melting - they said a total mobo replace as that circuitry is probably all on the same board - sure you might be able to replace it yourself but i dunno - might be a bit of a mega mission what with all these micro components around on these sorts of device
Click to expand...
Click to collapse
Yep, these devices now have multilayer boards that make it virtually impossible to do a bit of home soldering/component replacement on.
Bring back the days of my youth when we had valves (tubes in US I believe), they were nice - and kept your hands warm as you soldered away in a freezing garage
Mike
Cracked Open
I opened up the case and unscrewed my way to the burnt part of the board.
thanks to mike and the manual he posted on some other fourm
http://www.modaco.com/content/Pocke...58716/HTC-Service-Manuals-Dismantling-Guides/
This is the main board
http://img509.imageshack.us/img509/7447/ks1jj3.jpg
This is the same board from the other side with the burnt IC
http://img261.imageshack.us/img261/2717/ks2wi1.jpg
And a close up
http://img526.imageshack.us/img526/4416/ks3nv1.jpg
Closer
http://img149.imageshack.us/img149/5944/ks4lu6.jpg
Okay now i can at least see where the damage is.
Still stubborn that i am, I did not believe that this IC killed the entire mobo, so i invested in a desk charger for the battery and charged it up fully.
I just tested it now and to my surprise it WORKED!!
http://img211.imageshack.us/img211/5070/ks5vj6.jpg
Of course, my joy ride did not last for long as the device started heating up. I switched it back off once i felt the abnormal amount of heat generated.
I tried it again after it cooled down. This time I kept it for around three mins, and again it heated up, at the end of, it just shut it self off. (still heating up).
After that scary little experiment i learned few things:
1- The device motherboard is alive, there is no need to replace the entire board.
2- The burnt IC is probably meant to control the usb port and the power, therefore my usb port is useless at this stage.
3- charging the battery externally wont help much without resolving the heat issue.
I tried to look up diagrams for the devices board and the only thing i could found is this:
http://www.cdmatech.com/download_library/pdf/diagram_msm7200_cs.pdf
which is useless.
Any help would be much appreciated..
cheers
Can anyone help me with this?
http://img149.imageshack.us/img149/5944/ks4lu6.jpg
the chip burnt shown in the picture above needs to be replaced on my tytnz mobo.
can anyone give me more details about it or where can i find a replacement, all i could read on it is the (QRA) part, if anyone has a tytn II could you have a closer look, grab me a serial number maybe.
hoaxbox said:
Can anyone help me with this?
http://img149.imageshack.us/img149/5944/ks4lu6.jpg
the chip burnt shown in the picture above needs to be replaced on my tytnz mobo.
can anyone give me more details about it or where can i find a replacement, all i could read on it is the (QRA) part, if anyone has a tytn II could you have a closer look, grab me a serial number maybe.
Click to expand...
Click to collapse
anyone? lols still waiting btw
am sure most of the kaiser form viewers have a kaiser.
if any of you do can you please check that chip on your device board, i have lost mine and trying to replace it.
check if theres anything written on it, any information about it would be could be helpful.
thanks

Hardware Defect with USB communication and charging

I reciveved my phone yesterday and after playing with it for a few hours I charged it last night and noticed it became hot to the touch in a few minutes of being plugged in. Like burn your hand hot and there was a bit of a hot plastic smell coming off it. I unplugged it let it rest. Today I have no usb access to it. No adb, no fastboot. Lsusb shows no devices etc.
randomblame said:
I reciveved my phone yesterday and after playing with it for a few hours I charged it last night and noticed it became hot to the touch in a few minutes of being plugged in. Like burn your hand hot and there was a bit of a hot plastic smell coming off it. I unplugged it let it rest. Today I have no usb access to it. No adb, no fastboot. Lsusb shows no devices etc.
Click to expand...
Click to collapse
Xplodwild tweeted out the other day about issue with USB charging similar to this. Does the same happen when AC charging?
Is this problem similar to this guy?
Watch out for overheating!
seems to be a similar issue - it was very hot on the back side just below the camera especially I'm just afraid it got too hot and something was damaged.
This explains why google was pushing their bumpers instead of a full case I can't imagine a case would be good for this things thermal characteristics.
This happened while charging via ac when charging via usb it just seems to hold steady at whatever level the battery was.
Just out of interest, what surface did you leave it on all night?
Manipulas said:
Just out of interest, what surface did you leave it on all night?
Click to expand...
Click to collapse
I left it on a wooden desk for 5 to 10 minutes it didn't take long
It is no longer charging. I can't get it back to stock to rma I'm not happy :crying:
Woah, all other nexus 4 problems aside, this one is quite serious.
Just imagine what would have happened if you'd have left it on a easily flammable surface and wouldn't have noticed the heat. Worst case scenario might have been a fire or something like that.
If this really is a common problem (I've already seen at least two people reporting similar issues), we might see a big recall campaign quite soon.
I guess you don't really want the LiPo battery in your phone burst like this
http://www.youtube.com/watch?v=z3o_2mwRPdw&feature=youtube_gdata_player
Maybe Google should start to sell these bags instead of the bumper
Where you using the provided USB-AC adapter?
I know that my friends GS2 and GS3 got really hot when using my playbook wall charger (rated at 5v ~1.8A) :S
Heard of similiar issues with nexus 7, but the one I'm aware of is still charging.
I haven't experienced this issue yet?
I contacted google play they were quite happy to send me a replacement. Aparently they held back stock in case of a need for returns. HOWEVER they tried to charge an authorization hold on my account in the ammount of $350 I DONT HAVE ANY DAMNED MONEY I JUST SPENT IT on their ****! The only other option they said was to return it for a refund and wait a large number of weeks for orders to open up again or send it directly to LG for the same treatment ?!? I'm PISSED. The guy said that this was not the first case he'd heard of like mine didn't even ask any questions except for the serial number - I'd expect that there are going to be quite a few issues like this.
crachel said:
Is this problem similar to this guy?
Watch out for overheating!
Click to expand...
Click to collapse
Yeah, sounds like my problem. Was your microUSB port also loose/creaky like mine? I got Google to RMA me a new one. It's a shame, I love this phone and this one has no give on the screen whatsoever and no rattle. The port though and the screen flicker are another story...
Sent from my Nexus 4 using xda app-developers app
I don't have screen flicker yet and the port isn't lose I'm thinking somebody cut some corners on the voltage regulation
randomblame said:
HOWEVER they tried to charge an authorization hold on my account in the ammount of $350 I DONT HAVE ANY DAMNED MONEY I JUST SPENT IT on their ****!
Click to expand...
Click to collapse
Damn, I guess this is sorta good news for all the folks (myself included) whose banks dropped the authorization, haven't had Google recharge us, and have the phone in hand.

[Q] USB Port Not Detected

So, my phone is doing some weird things. It says that the USB is connected when it's unplugged, and says disconnected while the cord is connected. It won't charge anymore either. I tried cleaning out the port, different cords, restarted the phone, removed the battery and put it back in, formatted the phone, and nothing's worked yet. I bought the phone in March, so I might still be covered under warranty, but I'm currently in another country, so not sure if it still applies here. Any idea?
There are many cases of faulty usb ports on the Note, i suffered it too a few weeks ago and had to claim under warranty.
I think you should do the same, it's possible to do it yourself and there are guides and videos online, but if you don't feel confident in doing it then send off for repair.
Do you have any friends or family in the country you purchased the Note from? You could ask to use their address for the phone to be returned to.
Sent from my GT-N7000 using xda premium
sounds like a bad port :crying:
Mine is suffering to, but from self inflicted damage. Was plugged in, laying on a table with the end of the phone hanging off the table. Dropped something on the table at the end of the cord, and it bent the cord/usb port. If I plug it in, it charges, but barely touch the cord and it disconnects. I suspect the soldier connection is broken. Got a new port coming, but won't be here from China until mid January.
Watched the video on replacing it, other than a few screws and being careful, doesn't look too bad...been in the repair/electronics business for 30 years...with a magnifier glass, even these eyes should be able to do it :victory:
Another thing to try is to clean the usb port with pure alcohol and a cotton bud, this often happens with dirty ports where the dust etc shorts the pins easily fixable.
Sent from my GT-N7000 using xda premium
Thanks to everyone for your solutions. Turns out I just had to drain the battery all the way once to solve the problem. No idea what happened but all is working now.

USB cables not working after charging Nexus 6

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Guys I've a very big problem with my nexus 6, please see and respond with whatever solution you could think of, it'd really be very helpful to me.
Also sorry to write so long message, I've just given my entire issue in detail for some help.
I urgently need help please from someone experienced with this problem(if possible)
I'm having this really weird problem and I've no idea if there's any solution available online.
From past few months, whatever charger I'm putting in it, it's just not working ever again. It takes time, but after like 1-2 weeks the cable just doesn't work.
*I've recently observed that the cable goes something like, first it's charging*around 700mA(on a 1A charger), then after some days it was averaging 500mA(and the charging time increased too), now it's between 100-250mA(and charging time of atleast 6 hours), and finally after few days it'll stop charging.
I can assure that all cables and adapters I used were original(the first one to stop working like this was the original cable which came with this phone), there is no problem in them as I've regularly changed these and whenever I test in some other phone, the cable works until the time Nexus 6 permanently stops the cable.
It has happened to over 5 charging cables now, all this time I thought that it happened because of one charger, but now I think it's because of the phone. Please tell me what to do asap as I don't want to waste more wires on this. I'm losing a lot of money now. I'm unable to sleep at nights over this issue.
I told this issue to service centre, the person over there was surprised that a wire can be damaged too like this, and said I'll be charged ₹200 for checking(which moto customer care says there isn't any charge), I thought of getting it repaired somewhere else, but other people are suggesting me to change cable. I can keep changing but it'll cost me more and I'll have to keep doing this for next 2-3 years. I just need a permanent solution.
I live in Mumbai, India and bought the phone from Flipkart, and also it's out of warranty.
Also I can't find solution to this anywhere in Google, I just need help in determining the exact issue as it is unheard of so I can decide how to proceed to repair(if it's costly then I might not) or give me suggestions.
Arko Sarkar said:

Guys I've a very big problem with my nexus 6, ...... observed that the cable goes something like, first it's charging*around 700mA(on a 1A charger), then after some days it was averaging 500mA(and the charging time increased too), now it's between 100-250mA(and charging time of atleast 6 hours), and finally after few days it'll stop charging.
I live in Mumbai, India and bought the phone from Flipkart, and also it's out of warranty.
....
Click to expand...
Click to collapse
Probably you battery is dying.
A common problem for all smartphones after 1/2 years of use,
The Nexus 6 can be charged wirelessly​; it's slow but good for the battery.
Buy a cheap QI-pad and charge the battery wireless.

Fulminant Screen Problem

A couple of days ago, my Mi 5 just started with funny lines, and after 3 minutes it just became unreadable.
It was very strange because it didn't feel down or got any hit.
After searching about other phones, everybody says that it is hardware problem and I must replace the screen, which I already bought it and I'm waiting for it.
Could this happened due to some software configuration?
Other user (@gowtham300) also said that the display could have burned out be due to the charger. I was charging the phone directly from an USB output of a Belkin Surge protector as the one attached... Could it be because of it???
Thank you for the support.
The best way to charge a phone is by its original charger and cable.
Lord_Snake said:
A couple of days ago, my Mi 5 just started with funny lines, and after 3 minutes it just became unreadable.
It was very strange because it didn't feel down or got any hit.
After searching about other phones, everybody says that it is hardware problem and I must replace the screen, which I already bought it and I'm waiting for it.
Could this happened due to some software configuration?
Other user (@gowtham300) also said that the display could have burned out be due to the charger. I was charging the phone directly from an USB output of a Belkin Surge protector as the one attached... Could it be because of it???
Thank you for the support.
Click to expand...
Click to collapse
Other thread ok the plausible reasons are this
Mi5 metal is not very hard if you had a case that was very tight or one that digs in the corners it might be a reason for display wire dislocating
2- before the heat up did you feel the display heat up
3- another reason for this is 3000ma charging. Although quick charging 3 standard is 3000ma it's not a good value USB type c standard dictates only 2400mah and mi5 connectors or ports are not of the highest quality this leads to charger USB c cable ruining without any damage all of a sudden the cable wouldn't allow fast charge besides that the display cable is near the USB port on mi5 so when it heats up the display cable which is near also gets hot which might damage the cable resulting in this as to fix this issue miui included a charging fix since August 2017 mi5 will only charge at 2500ma till 20% or so then at 2200ma till 55% or so then 1900ma till 75% so on and so forth they limited charging speed in a way that won't prolong the charge time 1.5 hour for full charge. It is possible that maybe because of all this issues Samsung never used qc3 on their flagships HTC limited qc3 since beginning even on HTC 10 and 11 the market 40%, pixel 2 xl and use their own charging standards one plus also does the same

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