Hello everyone,
I bought two Realme X50 5g from Amazon uk and I was really excited when the phone arrived, from what I read everywhere was a lot of value for the money. However just after a few hours of use I was really disappointed to see the behaviour I am having in both phones.
I can connect to the wifi 5g band without issues and I get internet, the problem is that after a while (randomly can't tell 1 hour or 10 hours depends) when I check the phone it says "no internet" and I can't access anything, I need to disconnect and connect again and the internet comes straight away.
This issue is a little bit annoying because it means being disconnected for a while until I realise about it.
I am in the UK and I have Virgin Media and was using their SuperHub 3 which has worked really well with any device until now. I tried to change the config from dual band and add 2g to the 2g ssid and 5g to the 5g ssid so they were separated so it doesn't use dual band automatically and is the same. I was suspicious the problem could be the VM router so I bought a new router TP-Link Archer A7 AC1750 which I believe is a middle range router which supports dual-band however doesn't have all the high tech technologies like mu-mimo and beamforming. Anyway I got the router setup everything and have been using the Tp Link instead an the exact same thing happens.
I am with EE as carrier and I don't have yet a 5G plan, however as soon I turned on the phone with my sim EE sent me a test saying that they have enabled VOLTE since I am on a device that supports it. I may be wrong but I am also getting the impression the issue tends to happen more frequently if I have received or done any calls, but I have no hopes on getting support from EE.
I have contacted Amazon support which was hopeless and I have sent an email to Realme support but I haven't heard from them yet.
I am starting to consider to return the phones and get a refund but if I need to get to that will be a shame because the phones does looks nice and I have been enjoying it, I like the UI and the performance is quite good.
With all said I was wondering if anyone is aware of any issues with the Realme X50 5G and the 765G SOC wifi?
Thanks in advance
Anyone who owns the Chinese version of the mi 11 ultra can test it out?
I got 5g enabled in the settings, confirmed selected in the dialer menu *#*#4636#*#* top bars say 5G and an HD symbol on its left which I confirmed is Vo-lte...
Issue is it's not really 5g but LTE or 4g, how I came to this conclusion was by running various apps/ simultaneous 5g speed tests on both this phone and an older Huawei phone I got..
Mi 11 ultra caps at 140+- dl speeds
Huawei caps at 500+- dl speeds
Provider runs 5g on band n78 which is supported by both phones..
Can running the Eu ROM fix this issue for me?
https://forum.xda-developers.com/t/...-xiaomi-mi-11-pro-ultra.4260617/post-84978259 Happen to me in xiaomi.eu STABLE. In China ROM probably it's a standard fake 5G icon, when connected to 4G/LTE network..
veimus said:
https://forum.xda-developers.com/t/...-xiaomi-mi-11-pro-ultra.4260617/post-84978259 Happen to me in xiaomi.eu STABLE. In China ROM probably it's a standard fake 5G icon, when connected to 4G/LTE network..
Click to expand...
Click to collapse
Thanks for forwarding me there, guess all I can do is try it out and hope for the best otherwise a 12gb/512 is up for sale
n78 is 3.5 GHz 5G band (is wiiide band, is not a 600hz band lmao) Your phone preferred to stay connected to 5G bands more than 4G bands.
Try to switch to 4G network preferred
And check it out your actual speed on 4G
(Huawei supports more bands than xiaomi...due to different processor which is Kirin)
avetny said:
n78 is 3.5 GHz 5G band (is wiiide band, is not a 600hz band lmao) Your phone preferred to stay connected to 5G bands more than 4G bands.
Try to switch to 4G network preferred
And check it out your actual speed on 4G
(Huawei supports more bands than xiaomi...due to different processor which is Kirin)
Click to expand...
Click to collapse
Hello
I have a problem with 5G network, it's always connected, but the speed is slow, so I download 3rd party app and I found that actually I'm connected to 4G network, but the crazy thing in navbar it's still 5G.
So the problem is : if you connected to 4G or 5G network, it will appear that you are connected to 5G network.
I used to have this problem also in Find X2 Pro.
Both of devices are Malaysian version .
Already contacted with OPPO and they say you must take backup and bring your phone to us.
Anyone facing this problem ?
KlNG said:
Hello
I have a problem with 5G network, it's always connected, but the speed is slow, so I download 3rd party app and I found that actually I'm connected to 4G network, but the crazy thing in navbar it's still 5G.
So the problem is : if you connected to 4G or 5G network, it will appear that you are connected to 5G network.
I used to have this problem also in Find X2 Pro.
Both of devices are Malaysian version .
Already contacted with OPPO and they say you must take backup and bring your phone to us.
Anyone facing this problem ?
Click to expand...
Click to collapse
If the 5G network is available in your area you will get a good speed.
Hello everyone,
I've just upgrade my plan to have 5G support, but the phone does't pick it up ( the carrier says it's ok )..
I also searched manually for networks and I find every network even from other provider but NOT a single one with 5G.
obviously I am in a 5G area, center of Milan, and sim slot 1 ( but I recall that was dual 5G, no? )
It's a bug, broken or I played with some setting disabling 5G?
thanks
EDIT: SEEMS LIKE THAT switching preferred types, airplane mode, while outdoor made the phone to connect t o a 5G antenna...
funny note, it's slower that 3g: 5.69mps/0.59mbps
Might need to enable it
speedtripler said:
Might need to enable it
Click to expand...
Click to collapse
you mean preferred network type? always been in 5G
Try to reset apn configuration and all kind of connection, then switch off the phone for 1 minute and reswitch it on
bob8x said:
funny note, it's slower that 3g: 5.69mps/0.59mbps
Click to expand...
Click to collapse
If you have the chinese model (not EU or global) you might have some 5G band limitations, and it's also to be taken into consideration which bands your operator is using in your area.
Hi there,
I apologize in advance if the question has already been answered. I searched but found nothing.
And I apologize for my English, I'm French Canadian.
I bought a OnePlus 10 Pro 12gb/256gb, model NE2213 last week.
Everything works fine except for 5G. I only have 4G (LTE) by default but with the 5G settings app I can select the NR option to enable 5G. Everything works fine and I can use 5G without any problems.
When I restart my cell, I again come across the 2G/3G/4G option only, no 5G.
The option seems to be there and functional but it does not seem to be activated by default.
Is there a solution for this?
Thanks a lot !!
CasseDePouelle said:
Hi there,
I apologize in advance if the question has already been answered. I searched but found nothing.
And I apologize for my English, I'm French Canadian.
I bought a OnePlus 10 Pro 12gb/256gb, model NE2213 last week.
Everything works fine except for 5G. I only have 4G (LTE) by default but with the 5G settings app I can select the NR option to enable 5G. Everything works fine and I can use 5G without any problems.
When I restart my cell, I again come across the 2G/3G/4G option only, no 5G.
The option seems to be there and functional but it does not seem to be activated by default.
Is there a solution for this?
Thanks a lot !!
Click to expand...
Click to collapse
Besides your APN there's not a huge amount you can do.
Is your phone an actual NE2213 or has it been converted?
If it's the latter then that could explain things..
Thanks for your answer!
This is an original NE2213 model purchased from a Canadian website. It was 30% cheaper than the North American model and I read on the internet that the bands were compatible with 5G.
It's not the end of the world because 5G is not really deployed here in Canada but I don't understand why I can activate it via the 5G settings app but when the device restarts it seems to be desactivate.
CasseDePouelle said:
Thanks for your answer!
This is an original NE2213 model purchased from a Canadian website. It was 30% cheaper than the North American model and I read on the internet that the bands were compatible with 5G.
It's not the end of the world because 5G is not really deployed here in Canada but I don't understand why I can activate it via the 5G settings app but when the device restarts it seems to be desactivate.
Click to expand...
Click to collapse
Oh ok, crazy, an EU device being sold from a Canadian resupplied does shout region change to me and would explain things..
Are you based in the EU?
No, I live in Canada and I'm on the Bell Mobility network which uses the n66 and n78 bands for 5G.
This website sells different cell phone models less available in Canada (OnePlus, Xiaomi, etc.) but sells Chinese or international versions.
Like I say I can live with it, 4G is as fast as 5G here for now, but I was wondering if there is a solution to enable 5G directly on boot.
Fun fact, when I set up the cell for the first time, it was showing 5G in the top right but when I was done with my setup and turned off the wi-fi it was rendering 4G and i can't choose 5G in the network options.
CasseDePouelle said:
No, I live in Canada and I'm on the Bell Mobility network which uses the n66 and n78 bands for 5G.
This website sells different cell phone models less available in Canada (OnePlus, Xiaomi, etc.) but sells Chinese or international versions.
Like I say I can live with it, 4G is as fast as 5G here for now, but I was wondering if there is a solution to enable 5G directly on boot.
Fun fact, when I set up the cell for the first time, it was showing 5G in the top right but when I was done with my setup and turned off the wi-fi it was rendering 4G and i can't choose 5G in the network options.
Click to expand...
Click to collapse
Just out of curiosity, what's your expected speeds on 5G and what are you getting on 4G..I don't use 5G on purpose. I simply don't need it as 4G gives my 250Mb +
Anyone who needs more then that needs a PC
I did a live test...
5G: 69/3 Mbps (d/u)
4G: 56/5 Mbps (d/u)
I'm at home and wifi is off.
Basicallyt, not a big difference, I'm going out today and redo a test to see if the speed is really different.
Do another test outside of my home...
4g : 61/24 Mbps
5g : 141/44 Mbps.
Big difference this time!
CasseDePouelle said:
Do another test outside of my home...
4g : 61/24 Mbps
5g : 141/44 Mbps.
Big difference this time!
Click to expand...
Click to collapse
I'd say they're both slow tbh.. in comparison to my 250 or 900Mb on ,5g
Google be your area, but I'm not sure.
Can you force it with the engineering code?
dladz said:
I'd say they're both slow tbh.. in comparison to my 250 or 900Mb on ,5g
Google be your area, but I'm not sure.
iCan you force it with the engineering code?
Click to expand...
Click to collapse
I try to go to engineering mode with different solutions i found on the web with no success.
I got a connexion problem or mmi incorrect code...
CasseDePouelle said:
I try to go to engineering mode with different solutions i found on the web with no success.
I got a connexion problem or mmi incorrect code...
Click to expand...
Click to collapse
It's a key combination from the dialer I can't remember it
I tried *#*#4636#*#* but nothing happens. I also tried ##4636## and i got the connexion problem or mmi incorrect code...
I tried to install engineering mode but i got a message..."
App not installed
The package conflicts with an existing package by the same name"
So basically i don't know what to do at this time...
I think follow the 8 pro number .
Have a Google, sorry mate I can't remember for the life of me
No problem, last question, do i need to root the cell to do this ?
CasseDePouelle said:
No problem, last question, do i need to root the cell to do this ?
Click to expand...
Click to collapse
No your do not mate. Not at all
Thanks a lot i will try again
CasseDePouelle said:
Thanks a lot i will try again
Click to expand...
Click to collapse
Good luck mate, recorded knowledge will always helps others.
Reply ever with results
Ok, to enter the EngineerMode you have to press *#899#, but i only have this printscreen when arriving in the menu, I do not see any option to modify the frequency bands.
CasseDePouelle said:
Ok, to enter the EngineerMode you have to press *#899#, but i only have this printscreen when arriving in the menu, I do not see any option to modify the frequency bands.
Click to expand...
Click to collapse
Bottom option id say