Hello
I have a problem with 5G network, it's always connected, but the speed is slow, so I download 3rd party app and I found that actually I'm connected to 4G network, but the crazy thing in navbar it's still 5G.
So the problem is : if you connected to 4G or 5G network, it will appear that you are connected to 5G network.
I used to have this problem also in Find X2 Pro.
Both of devices are Malaysian version .
Already contacted with OPPO and they say you must take backup and bring your phone to us.
Anyone facing this problem ?
KlNG said:
Hello
I have a problem with 5G network, it's always connected, but the speed is slow, so I download 3rd party app and I found that actually I'm connected to 4G network, but the crazy thing in navbar it's still 5G.
So the problem is : if you connected to 4G or 5G network, it will appear that you are connected to 5G network.
I used to have this problem also in Find X2 Pro.
Both of devices are Malaysian version .
Already contacted with OPPO and they say you must take backup and bring your phone to us.
Anyone facing this problem ?
Click to expand...
Click to collapse
If the 5G network is available in your area you will get a good speed.
Related
I currently have a p20 pro locked bootloader connected to T-mobile carrier in the united states. I cannot connect to my family through google duo because the application is trying to use T-mobile's Vi-LTE service in an infinite loop. When calling, the receiver gets the call, however when they answer, google just says "loading video" forever. My family uses huawei mate 10 pro and huawei p20 pro. I can confirm this is the issue by disconnecting mobile data and going through wifi only. When I am connected to wifi and mobile data, a 4g icon appears next to the signal bar icon. Anyone else having this issue? Is there maybe a method to disconnect video over lte (Vi-LTE)??
Chito307 said:
I currently have a p20 pro locked bootloader connected to T-mobile carrier in the united states. I cannot connect to my family through google duo because the application is trying to use T-mobile's Vi-LTE service in an infinite loop. When calling, the receiver gets the call, however when they answer, google just says "loading video" forever. My family uses huawei mate 10 pro and huawei p20 pro. I can confirm this is the issue by disconnecting mobile data and going through wifi only. When I am connected to wifi and mobile data, a 4g icon appears next to the signal bar icon. Anyone else having this issue? Is there maybe a method to disconnect video over lte (Vi-LTE)??
Click to expand...
Click to collapse
If you're still seeing 4G then your WiFi won't be in use AFAIK.
Reboot your router, run a speed test from where you normally talk over duo. See what you're getting.
Do it over 4G too
Verify your APN make sure it's correct and there are no duplicate APNs in the list.
Or honestly, swerve duo and use WhatsApp mate, it's better quality from my experience.
Hello everyone,
I bought two Realme X50 5g from Amazon uk and I was really excited when the phone arrived, from what I read everywhere was a lot of value for the money. However just after a few hours of use I was really disappointed to see the behaviour I am having in both phones.
I can connect to the wifi 5g band without issues and I get internet, the problem is that after a while (randomly can't tell 1 hour or 10 hours depends) when I check the phone it says "no internet" and I can't access anything, I need to disconnect and connect again and the internet comes straight away.
This issue is a little bit annoying because it means being disconnected for a while until I realise about it.
I am in the UK and I have Virgin Media and was using their SuperHub 3 which has worked really well with any device until now. I tried to change the config from dual band and add 2g to the 2g ssid and 5g to the 5g ssid so they were separated so it doesn't use dual band automatically and is the same. I was suspicious the problem could be the VM router so I bought a new router TP-Link Archer A7 AC1750 which I believe is a middle range router which supports dual-band however doesn't have all the high tech technologies like mu-mimo and beamforming. Anyway I got the router setup everything and have been using the Tp Link instead an the exact same thing happens.
I am with EE as carrier and I don't have yet a 5G plan, however as soon I turned on the phone with my sim EE sent me a test saying that they have enabled VOLTE since I am on a device that supports it. I may be wrong but I am also getting the impression the issue tends to happen more frequently if I have received or done any calls, but I have no hopes on getting support from EE.
I have contacted Amazon support which was hopeless and I have sent an email to Realme support but I haven't heard from them yet.
I am starting to consider to return the phones and get a refund but if I need to get to that will be a shame because the phones does looks nice and I have been enjoying it, I like the UI and the performance is quite good.
With all said I was wondering if anyone is aware of any issues with the Realme X50 5G and the 765G SOC wifi?
Thanks in advance
i cannnot get 5G with my X3 pro ,
only 4 G +, i have global Version , i am from Austria (Magenta) ,with my iPhone 12 there ist no Problem with 5G, what can i do, regards Nico
Ask your carrier. Your phone might not be yet supported by the carrier when it comes to 5G. Usually carriers support firstly iphones and samsung phones....then over time the compatibility is extended to other phones.
In addition double check if you have 5G enabled:
Settings -> sim cards & mobile data -> choose SIM -> Preferred network type.
You can also get a SIM replacement (even if 5g was working on iphones it might not on other phones due to some SIM incompatibilities)
thank you for your Information
ich found it on Reddit
i have 5G now , I am very happy now
Thanks very much. This helped me, too!!!
I envy you, I am very often in the countryside, father is a farmer. Therefore, my maximum is 4g.
nico1885 said:
ich found it on Reddit
i have 5G now , I am very happy now
Click to expand...
Click to collapse
Does it also enable 5G SA (Standalone)?
@nico1885 what did you do to enable 5G?
I have a similar problem, I have a dual sim UK BT + Vodaphone although my issue is with the BT sim (standalone or in dual sim). I can get 5G on the BT sim when I swap the sim in and install the APN, sometime later 5G goes away and 4G is all I can get. Strangely this happens on my Find X2 too, I have no problem with 5G on the (many) phones I have. Vodafone seems to get 5G all the time. The BT sim is 5G ready.
Not sim settings have the 5G/4G/3G setting......but once 5G goes away it doesn't come back until I provoke it by say swapping sim1 to sim2...but it will go away at some time
Does it enable 5G STDNOL???
STDNOL, do you mean SYMBOL?
Yes it does show the 5G symbol for the time 5G is on, then 4G/4G+
5G network can only be enjoyed if it's available in your region. Kindly contact your Mobile Operator to check if 5G is available.
i am oppo user but my country have no sppoted 5G technology: Minecraft
Hello everyone,
I've just upgrade my plan to have 5G support, but the phone does't pick it up ( the carrier says it's ok )..
I also searched manually for networks and I find every network even from other provider but NOT a single one with 5G.
obviously I am in a 5G area, center of Milan, and sim slot 1 ( but I recall that was dual 5G, no? )
It's a bug, broken or I played with some setting disabling 5G?
thanks
EDIT: SEEMS LIKE THAT switching preferred types, airplane mode, while outdoor made the phone to connect t o a 5G antenna...
funny note, it's slower that 3g: 5.69mps/0.59mbps
Might need to enable it
speedtripler said:
Might need to enable it
Click to expand...
Click to collapse
you mean preferred network type? always been in 5G
Try to reset apn configuration and all kind of connection, then switch off the phone for 1 minute and reswitch it on
bob8x said:
funny note, it's slower that 3g: 5.69mps/0.59mbps
Click to expand...
Click to collapse
If you have the chinese model (not EU or global) you might have some 5G band limitations, and it's also to be taken into consideration which bands your operator is using in your area.
hi everyone hope you all are good.
i have been using 11i hypercharge and found it has a typical problem which users are facing across is that even when 5g connectivity is present, the phone doesnt latch onto it. I need to reboot and then it connects. Also, when it is connected to 5g, suddenly after 1-2 hours it will again go back to 4g, and now it will stay there whole day unless I reboot it and then it connects to 5G.
When I contacted xiaomi they asked to activate the SA mode as jio uses SA mode on 5G in india. I did this also, still no use, ultimately they have asked me to check the same sim in another phone.
Strangely, my wife and my mother we all use jio sim in inidia , their devices are all on 5g all the day but not mine.
Does anyone have idea or options to do anything else?
Thanks for any help in advance
Regards
Rajesh
Same issue with me in same phone