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Hi everyone. I have been doing a tonne of reading trying to figure out a couple of things for my Treo 750.
It is a Rogers phone for which I paid an online service provider to unlock. I am using my FIDO SIM in it without any problems.
It says I am always roaming and although assurances from FIDO I won't be charged Roaming fees, it gets kind of annoying everytime I check my email that it tells me I am roaming and asks if I am sure I want to do this....
So, I understand there is carrier specific info in the carrier.pxp file. I am told the Rogers network code is in this file.
Am I able to edit this to include the FIDO network code 302370 so the phone doesn't think it is always roaming?
Would it be better to unbrand / unlock the phone to WM6.1 via the methods I see here in the forums? [dubLeE's method].
Thanks everyone,
Ryan
It has nothing to do with your phone. It's the fact you are using the Fido GSM card on a Rogers network. It has nothing to do with whether your phone is locked or unlocked, and changing the carrier code won't do anything.
To disable the roaming network check when you check email, from Outlook Mobile go to Tools -> Options, choose the email account you've setup, then go to Send/Receive Schedule -> Advanced Settings -> check "Use automatic send / receive schedule when roaming"
Hi number16. Thanks for the reply.
The "Use automatic send / receive schedule when roaming" doesn't seem to prevent the "You are currently roaming. Synchronizing may result in additional charges" dialog box when the schedule is set to manual. In fact, the checkbox is greyed out and not selectable with a manual schedule. Even with an automated schedule configured, you are still prompted when doing a manual send/receive.
I was thinking that if the phone was configured such that it thought its' home network carrier code was the FIDO code, it wouldn't consider me roaming.
Anyways, sounds like I am stuck with it. Thanks again for the info
I have the exact same problem with my work Exchange email on a Rogers Touch Diamond. The roaming has to be defined by the ROM or registry. When I put my Fido SIM in a Rogers Samsung Jack flashed with the Fido ROM, there is no issue with roaming.
Hi there,
Same issue here, I am using my unlocked Treo 750 from Rogers on Bell network.
It works fine, except for the roaming issue.
How to get rid of that triangle icon on the top?
Were you able to edit the carrierDB.pxp file?
Please help.
Did you change your network settings over to the correct settings for the network of the SIM card you are using?
Unlocking a phone will allow other SIM cards to work, but if you don't change your network settings, then the phone will still try to connect to the Rogers network.
How do i unlock the network, i have a samsung corby phone which is rogers based and am using a fido sim card. Everything works except the internet which comes up as network error. please let me know if you can help. email- [email protected], thank you.
alyssaripley18 said:
How do i unlock the network, i have a samsung corby phone which is rogers based and am using a fido sim card. Everything works except the internet which comes up as network error. please let me know if you can help. email- [email protected], thank you.
Click to expand...
Click to collapse
This is a Palm Treo 750 forum. You should find a forum specific to your handset for exact instructions.
In general, your phone probably has a 'Settings' menu which would have some sort of option to edit your network settings. That's where you would make the change. You would have to get the proper settings from Fido.
startngate said:
Did you change your network settings over to the correct settings for the network of the SIM card you are using?
Unlocking a phone will allow other SIM cards to work, but if you don't change your network settings, then the phone will still try to connect to the Rogers network.
Click to expand...
Click to collapse
If I have the APN set to the one for the network of the SIM Card I am using then will I not get charged roaming?
Is it possible for it to actually be roaming and me not knowing about it?
Hi. I live in Europe, I was jealous of you guys, so I ordered Moto on ebay. To save some cash, I ordered locked AT&T version. Everything went great, I was able to unlock the phone, it accepted the sim card, I can make calls and send SMS. So far, so good.
Then I turned on mobile data. And...nothing happend.
To clarify: Using the same sim card, I was able to use mobile data on good old Samsung i9000, so the data is activated. It's there and should work.
So I started looking around in settings, tried turning on the data roaming and looked into the "about phone" section.
Here's what it says:
Mobile Network Type: EDGE
Service state: In service
Roaming: Not roaming
Mobile Network State: Disconnected
Is there something I need to do to "force" the connection, or should I rather discuss this with my mobile network provider?
Thanks for any help
P.S. I tried the usual stuff like reboot and eject sim and put it back, I even switched from ART back to Dalvik, The phone is running latest avaliable KitKat and is not rooted.
daemontus said:
Hi. I live in Europe, I was jealous of you guys, so I ordered Moto on ebay. To save some cash, I ordered locked AT&T version. Everything went great, I was able to unlock the phone, it accepted the sim card, I can make calls and send SMS. So far, so good.
Then I turned on mobile data. And...nothing happend.
To clarify: Using the same sim card, I was able to use mobile data on good old Samsung i9000, so the data is activated. It's there and should work.
So I started looking around in settings, tried turning on the data roaming and looked into the "about phone" section.
Here's what it says:
Mobile Network Type: EDGE
Service state: In service
Roaming: Not roaming
Mobile Network State: Disconnected
Is there something I need to do to "force" the connection, or should I rather discuss this with my mobile network provider?
Thanks for any help
P.S. I tried the usual stuff like reboot and eject sim and put it back, I even switched from ART back to Dalvik, The phone is running latest avaliable KitKat and is not rooted.
Click to expand...
Click to collapse
You didn't mention whether you checked the APN settings. My guess is that because you purchased a locked AT&T device and then unlocked it, you don't have an APN setup for your European provider. APN will be in Settings -> More -> Mobile Networks ->Access Point Names. If you go in there and either there is nothing listed or it's not the APN your mobile provider recommends, you will need to manually create the proper APN. I'm sure a quick Google Search for your provider's APN settings on Android will get you the answer.
mickliq said:
You didn't mention whether you checked the APN settings. My guess is that because you purchased a locked AT&T device and then unlocked it, you don't have an APN setup for your European provider. APN will be in Settings -> More -> Mobile Networks ->Access Point Names. If you go in there and either there is nothing listed or it's not the APN your mobile provider recommends, you will need to manually create the proper APN. I'm sure a quick Google Search for your provider's APN settings on Android will get you the answer.
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Click to collapse
I knew I was missing something important "Copied" the APN settings from old phone and it worked like charm. Thanks a lot
Interesting thing is that on that old Samsung, I tried new ROM every month or so and never had this problem. The phone just "knew" what to do. Guess these are the perks of unlocked devices, right?
daemontus said:
I knew I was missing something important "Copied" the APN settings from old phone and it worked like charm. Thanks a lot
Interesting thing is that on that old Samsung, I tried new ROM every month or so and never had this problem. The phone just "knew" what to do. Guess these are the perks of unlocked devices, right?
Click to expand...
Click to collapse
Glad that worked. Correct, Custom ROM's often self-provision based on a database of Carrier/APN's.
Hey folks. Last week I picked up my new Moto G5S+ and activated it on my AT&T cell plan. As I was poking around in the APN settings to confirm that the setup correctly configured the AT&T APN, I screwed up and deleted another APN profile in there named "IMS".
Of course, now I'm trying to add it back (although unsure if I need to) but need some help with the correct APN settings. Does anyone have that information?
Never mind, I found my own answer. It was as simple as resetting the network preferences in the settings menu and resetting the APNs to "default".
All is well.
Hi all,
Im looking for some help with my Note 8 which I bought outright from Vodaphone "Unlocked".
Due to coverage issues I have had to switch to telstra (Telstra sim) which seemed to work ok with no issues. Untill I realised that VoLTE was not enabled nor is their an option to enable/ disable this setting.
I have tried a Vodafone sim and the VoLTE option is displayed and I'm able to toggle it on or off, However reinstalling my Telstra sim doesn't give me the same option.
I have spoken to Vodaphone who advised my the phone is unlocked and in some sense of the word it is (No branding whatsoever) Though according to some sources online its because the phone is part of Vodaphones database which specify the IMS Carrier settings.
I have attempted to flash the phone with an "official telstra" Rom sourced from sam mobile and it made no differance. How can I wipe these annoying IMS carrier settings so i can use VoLTE and video chat with any carrier no just Vodafone.
Any help, tips or tricks will be greatly appreciated.
Cheers,
Natz.
When I bought my N8, directly from my carrier, it was branded, but unlocked, no Volte option anywhere, 1 week later I received a message from my carrier telling me that the Volte calls were available, And instructed me to take my device to them for activation,, I did it, providing proof of purchase, they only checked the IMEI, then they made the pertinent changes in their system, nothing to the phone, and issued me a new sim card, after putting the sim, The Volte option appeared, you may need to go to Telstra, anyway that was my experience
Hello,
I have just acquired a new (never used) T-Mobile Revvlry Plus XT1965-T, and it seems to be network locked. (Note: I was able to get an OEM unlock code from Motorola, haven't tried it yet, but right now I am only asking about the network lock issue.)
My goal is to install LineageOS 18.1, and use this phone with other mobile service providers in Canada.
I want to understand how to deal with the network lock, and get past it -- I have some questions...
1. If I simply follow the official instructions for installing LineageOS, will this result in a network unlocked phone?
2. If just installing LineageOS won't remove the network lock, why is that? How is the network lock implemented on this phone?
3. Is there any way to clear the network lock, without going through T-Mobile?
4. If I must go through T-Mobile and use their unlock app, I assume that I had better do this before I do anything else, and once the phone is network unlocked using T-Mobile's app, then the phone will remain network unlocked after installing LineageOS, is this correct?
5. I get the impression that there are actually two different phones with the same model number XT1965-T, being the T-Mobile version and the Motorola version, is that right? What are the main differences?
Any other comments, insights, or links are also appreciated. Please keep in mind that while I am highly technical, I am not an expert on Android or smartphones.
Thanks.
opensourceforever said:
Hello,
I have just acquired a new (never used) T-Mobile Revvlry Plus XT1965-T, and it seems to be network locked. (Note: I was able to get an OEM unlock code from Motorola, haven't tried it yet, but right now I am only asking about the network lock issue.)
My goal is to install LineageOS 18.1, and use this phone with other mobile service providers in Canada.
I want to understand how to deal with the network lock, and get past it -- I have some questions...
1. If I simply follow the official instructions for installing LineageOS, will this result in a network unlocked phone?
2. If just installing LineageOS won't remove the network lock, why is that? How is the network lock implemented on this phone?
3. Is there any way to clear the network lock, without going through T-Mobile?
4. If I must go through T-Mobile and use their unlock app, I assume that I had better do this before I do anything else, and once the phone is network unlocked using T-Mobile's app, then the phone will remain network unlocked after installing LineageOS, is this correct?
5. I get the impression that there are actually two different phones with the same model number XT1965-T, being the T-Mobile version and the Motorola version, is that right? What are the main differences?
Any other comments, insights, or links are also appreciated. Please keep in mind that while I am highly technical, I am not an expert on Android or smartphones.
Thanks.
Click to expand...
Click to collapse
1. No, network lock is related to the carrier. If it's a TMO Revvlry+/Revvlry Plus, then it's locked to T-Mobile. This means it can't be used with another carrier essentially. Network lock again just means if a TMO sim is installed (and it's locked to TMO) it will work. If another carrier sim is installed and it's network locked, the sim won't function.
2. If the phone came from TMO, they would lock it to their system.
3. Removing the network lock allows other carriers to be used. There are pay to use services that will network unlock the device within 24 hours. Manual methods exist, but will require more in-depth knowledge. Otherwise, TMO is the one to network unlock it but could take 30 days and may require service with them.
4. Once unlocked it should remain unlocked, regardless of stock or custom ROM.
5. The TMO Revvlry+ (Revvlry Plus) and Moto G7 Plus are the same devices hardware wise. The main difference is the boot animation and logo branding. The Moto G7 Plus is also carrier unlocked.
How did you determine the phone is network locked?
Is the phone tied to a network carrier already?
What is the output from https://www.wipelock.com/iphone-carrier-checker?
jockovonred said:
1. No, network lock is related to the carrier. If it's a TMO Revvlry+/Revvlry Plus, then it's locked to T-Mobile. This means it can't be used with another carrier essentially. Network lock again just means if a TMO sim is installed (and it's locked to TMO) it will work. If another carrier sim is installed and it's network locked, the sim won't function.
2. If the phone came from TMO, they would lock it to their system.
3. Removing the network lock allows other carriers to be used. There are pay to use services that will network unlock the device within 24 hours. Manual methods exist, but will require more in-depth knowledge. Otherwise, TMO is the one to network unlock it but could take 30 days and may require service with them.
4. Once unlocked it should remain unlocked, regardless of stock or custom ROM.
5. The TMO Revvlry+ (Revvlry Plus) and Moto G7 Plus are the same devices hardware wise. The main difference is the boot animation and logo branding. The Moto G7 Plus is also carrier unlocked.
How did you determine the phone is network locked?
Is the phone tied to a network carrier already?
What is the output from https://www.wipelock.com/iphone-carrier-checker?
Click to expand...
Click to collapse
Thanks for your reply, here is some background...
I bought several of these phones on eBay, they were advertised as network unlocked Moto G7 Plus phones, but the seller instead shipped me network locked T-Mobile Revvly+ phones.
My first step was to test a SIM chip from a local mobile provider, and the phones show a message saying they are SIM locked.
The phones are clearly new and unused. The seller claims they are open-box returns.
I called T-Mobile, and T-Mobile says these phones are registered to active accounts, and they can only be unlocked if the account holder requests it. T-Mobile reps also say they are unable to identify the account holder, and offer no solution. The phones are not blacklisted or reported stolen. If I had to guess: most likely, the phones were purchased, activated, and returned to the store, but the T-Mobile account registration was not cleared in their database.
It seems that these phones use an unlock app, rather than an unlock code, and from what I've read, it may not be possible for any third-party unlocking service to unlock these particular phones.
Getting back to my questions in my original post:
- How is the network lock implemented on this phone? (I mean this question from a technical perspective)
- Is there any way to clear the network lock, without going through T-Mobile?
The network lock must be a setting somewhere in the firmware... I've heard people talk about flashing the baseband, but not being a phone expert, I don't know much about that, or if it might apply here...
So again, I am asking: is there some way to network unlock these phones, and make them usable with another service provider? Can I somehow just reflash whatever area in the phone holds the network lock setting with stock code that doesn't have the network lock setting enabled?
Thanks.
opensourceforever said:
the seller instead shipped me network locked T-Mobile Revvly+ phones.
I called T-Mobile, and T-Mobile says these phones are registered to active accounts, and they can only be unlocked if the account holder requests it. T-Mobile reps also say they are unable to identify the account holder, and offer no solution. The phones are not blacklisted or reported stolen. If I had to guess: most likely, the phones were purchased, activated, and returned to the store, but the T-Mobile account registration was not cleared in their database.
Click to expand...
Click to collapse
If they are registered and active, they may have to wait out the time period from T-Mobile to be Network SIM unlocked, depending on when they were originally purchased by the original owner.
If they were returned to the store, how did the eBay seller obtain them?
It seems that these phones use an unlock app, rather than an unlock code, and from what I've read, it may not be possible for any third-party unlocking service to unlock these particular phones.
Click to expand...
Click to collapse
If an unlock app is needed, this may be built into the phones firmware that only T-Mobile can use. It may still require a code to be passed to the unlock app.
Getting back to my questions in my original post:
- How is the network lock implemented on this phone? (I mean this question from a technical perspective)
- Is there any way to clear the network lock, without going through T-Mobile?
Click to expand...
Click to collapse
It's implemented by T-Mobile. T-Mobile is going to be your best shot. You may have to make multiple calls to get through to someone where you can explain the situation and see if they will network unlock the phone.
The network lock must be a setting somewhere in the firmware... I've heard people talk about flashing the baseband, but not being a phone expert, I don't know much about that, or if it might apply here...
Click to expand...
Click to collapse
Baseband typically indicates the frequencies the phone can use to communicate with different networks. If you take a nandroid of the phone, you can always try to flash a new baseband and test. If it doesn't work, restore back.
So again, I am asking: is there some way to network unlock these phones, and make them usable with another service provider? Can I somehow just reflash whatever area in the phone holds the network lock setting with stock code that doesn't have the network lock setting enabled?
Click to expand...
Click to collapse
You can try to flash the T-Mobile Revvlry+ into a Moto G7 Plus: https://forum.xda-developers.com/t/revvlry-to-moto-g7-plus-conversion-guide.4136355/ That would get rid of the T-Mobile software. It's not clear if that would remove the network SIM lock, but if you take a nandroid backup, you can always revert back.
EDIT: I was doing some additional research, and flashing the modems/baseband or converting the TMO Revvlry+ to Moto G7 Plus won't affect the network SIM lock. The app is in the TMO software and you'll have to use that app with the code either TMO provides or an unlock service gives to network SIM unlock the device.
EDIT2: After booting into the phone, do you have the options in the following settings: SIM unlock phone. This link is only for info and reference: use any network provider’s SIM card in T-Mobile REVVLRY+
Hi, thank you again for your reply.
jockovonred said:
If they are registered and active, they may have to wait out the time period from T-Mobile to be Network SIM unlocked, depending on when they were originally purchased by the original owner.
If they were returned to the store, how did the eBay seller obtain them?
Click to expand...
Click to collapse
As mentioned, the phones are clearly brand new and never used.
I would also like to know how the seller obtained them, unfortunately the seller is non-cooperative.
T-Mobile is also curious about how the seller obtained them.
jockovonred said:
It's implemented by T-Mobile. T-Mobile is going to be your best shot. You may have to make multiple calls to get through to someone where you can explain the situation and see if they will network unlock the phone.
Click to expand...
Click to collapse
I may try this again, but I have already spent hours talking to T-Mobile Technical Support with no progress made.
jockovonred said:
You can try to flash the T-Mobile Revvlry+ into a Moto G7 Plus: https://forum.xda-developers.com/t/revvlry-to-moto-g7-plus-conversion-guide.4136355/ That would get rid of the T-Mobile software. It's not clear if that would remove the network SIM lock, but if you take a nandroid backup, you can always revert back.
EDIT: I was doing some additional research, and flashing the modems/baseband or converting the TMO Revvlry+ to Moto G7 Plus won't affect the network SIM lock. The app is in the TMO software and you'll have to use that app with the code either TMO provides or an unlock service gives to network SIM unlock the device.
Click to expand...
Click to collapse
I am still not clear as to why the phones can not be unlocked by replacing certain firmware/software. The lock is a setting somewhere on the phone, why can this setting not just be manually changed/cleared?
jockovonred said:
EDIT2: After booting into the phone, do you have the options in the following settings: SIM unlock phone. This link is only for info and reference: use any network provider’s SIM card in T-Mobile REVVLRY+
Click to expand...
Click to collapse
When I go to the menu: "Settings > Network & Internet > Mobile network", all further options are grayed out.
As such, I am not able to reach the option: "Settings > Network & Internet > Mobile network > Advanced > Network Unlock > Permanent Unlock" as shown at the link you provided.
(For reference: https://www.t-mobile.com/support/de...revvlry/mobile-device-unlock-t-mobile-revvlry)
Any further suggestions/advice much appreciated, I would really like to be able to make use of these phones.
opensourceforever said:
I am still not clear as to why the phones can not be unlocked by replacing certain firmware/software. The lock is a setting somewhere on the phone, why can this setting not just be manually changed/cleared?
Click to expand...
Click to collapse
The app is provided via TMobile. This is not provided via software/firmware except by TMO.
Your best bet at this point is to try a pay to unlock service that will provide instructions on unlocking the SIM, if TMO is unwilling to do it.
(Modems change the baseband used by different providers so changing/updating it via firmware isn't going to unlock the SIM/Network. If you get the SIM/Network unlocked and THEN have an issue with a network carrier, flashing the correct modem for that provider would allow the SIM/Network to communicate.)
opensourceforever said:
When I go to the menu: "Settings > Network & Internet > Mobile network", all further options are grayed out.
As such, I am not able to reach the option: "Settings > Network & Internet > Mobile network > Advanced > Network Unlock > Permanent Unlock" as shown at the link you provided.
(For reference: https://www.t-mobile.com/support/de...revvlry/mobile-device-unlock-t-mobile-revvlry)
Click to expand...
Click to collapse
Do have service with TMO? If not, you might try getting a SIM/Network card from them and inserting it to see if the in-phone options appear so you can unlock it. You might also try escalating the issue with TMO if you are only getting to first line technical support personnel.
The phone is obviously locked to TMO as it's a TMO phone. It's different than the Moto G7 Plus which is already unlocked for all carriers. If you can't get the phone Network/SIM unlocked, maybe return it to the eBay seller and look for the Moto G7 Plus which will give you less headaches.