Hey! I've faced with a problem. When I use camera app I can hear peeping sound from camera when I shake device(for example, when I recording video)
Does anyone else has the same issue? Should I ask RMA?
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Probably an ultrasonic motor...
blackhawk said:
Probably an ultrasonic motor...
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Is it normal or should I ask RMA? I've never faced with it before
AlexOneX said:
Is it normal or should I ask RMA? I've never faced with it before
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I don't have that cam and don't listen closely for cam sounds from a phone. It could also be mechanical image stabilization you are hearing.
My 10+ makes no sound I can percieve.
Those motors don't make that much sound. On Canon lens they are much larger so you can faintly hear them when focusing in a quiet room. On lens like the 70-200 f/2.8 they move relatively heavy internal optic assemblies very fast and efficiently every time you use AF... pretty cool.
If it's very noticeable or getting worse play it safe and RMA it out. Try out another one at a store and see if it does the same thing if you can.
I'd suggest a factory reset to eliminate software trying to control mics or camera functions.
If a reset doesn't help against this, I'd suggest an exchange.
My device does not do that, and there is no information on hardware faults for that item.
Factory resets never find the root cause and more than likely it will reoccur* leaving you worse off.
*old loads and virus infections are the exception. They are best dealt with by doing a hard reset.
Software reload can be done with the online tool. As a Google Repair Certified individual, I'd still recommend it.
HiddenKnight said:
Software reload can be done with the online tool. As a Google Repair Certified individual, I'd still recommend it.
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If the phone is new best thing to do is get a replacement. If it's performing normally I doubt it's firmware and the sound could be normal.
I don't know as I'm listening to what it sounds like or how loud it is.
Some people notice the most minuscule things which end up being normal. That said Samsung's call in tech support sucks; avoid using it.
I get it, it's new and you just shelled out big bucks. Cover your assets and send it back if need be.
Avoid mucking with it as Samsung could void warranty especially if you brick it.
Related
OK... first of all I would just like to clarify that though I, as a normal human being when distraught, have to express my disappointment, I am not here to whine and complain just for the sake of complaining. I am not here to just bash down this camera. But I am merely explaining my experience with it so far hoping that you would help me reach some sort of peace-of-mind... So please bare with me, and share with me your thoughts and experiences.
I've been using different compact point-and-shoot cameras for a fairly long time, I was used to taking shots with cameras even before digital ones were commercially available. and I've owned many different phones with cameras all of different qualities. So I know what to expect. I have some sort of a broad sense of what outcome I should remotely expect and what limits I have to stop my hopes at.
Having said that, I have to sadly say that the Samsung Galaxy Camera has been THE WORST camera I have ever owned, probably even one of the devices that caused me the most disappointment.
But I keep asking myself... is this how this camera really is? is this how it's supposed to behave? is this the limits of its abilities?
I wonder because of this little story:
When I bought the camera, I bought it from a "reseller"... meaning that they are not the official dealer in the country for Samsung products nor do they even have direct contact with them. I say and assume this because they're selling the camera with NO WARRANTY. Any other retailer sells it with some sort of guarantee.
I know it was a mistake to go for something without guarantee, especially since I was on a very tight budget. But I still bought it because I REALLY wanted the camera, and they sold it for a price a lot lower than anybody else.
When I first bought, and on the very first use.. after I set up the device, and then started testing the camera, a few minutes later it suddenly shut down completely! Black screen, no response whatsoever. I did a battery pull, and the device would reboot then just as it is supposed to start again, it shut down again, sometimes even with the lens open and stretched out just like that. The only way to restart the camera would be to attach the charger usb to it then reboot it.
The same thing kept happening over and over again, so I took it back to them to change it for me or give me my money back. They tried to get away with it saying that "We told you there's no guarantee". Anyway after a long discussion I forced them to take it and fix it.
A week later, they gave it back.. the problem is gone. But that incidence alone kept me always skeptic... especially that now I'm EXTREMELY disappointed with the outcome of this camera.
Let me show you... and please do tell me, is this how the Galaxy Camera behaves? are these the kind of pictures it can take?
I'm comparing pics to those taken by a Sony HX20V, not for the shear purpose of comparing, but to show that I have no problem holding my hands "normally" stable, and there is no serious problem with the lighting of the place.
https://www.dropbox.com/s/o1sxni5t9sw44x3/20130409_080009.JPG
now compare it to this:
https://www.dropbox.com/s/guh9p21t7yydq99/DSC08308.JPG
Can you see the GREAT difference?? and there's just enough light to capture an at least "decent" image..!
Now look at this one..
https://www.dropbox.com/s/qz1pxtzvybkxi7x/20130409_080040.JPG
Compare it to what the Sony took
https://www.dropbox.com/s/dbgxksjp0om81cz/DSC08310.JPG
Yes the image isn't super sharp and clear but it's extremely acceptable and useable!
Check this one out
https://www.dropbox.com/s/cwivq3mklltq0by/2013-04-09 00.44.00.JPG
notice how it's obvious there's a bright chandelier lit on in the room..
https://www.dropbox.com/s/7key32wi9kvyy2d/DSC08294.JPG
Taken by the cybershot even AFTER the bright light was turned off!!
Now this one was taken outside a couple of hours before sunset.. there was enough light
https://www.dropbox.com/s/kbr9c5wpndqox3p/2013-04-08 18.35.38.JPG
I expected the lousy Galaxy Camera to take something at least remotely similar to what the Sony took
https://www.dropbox.com/s/3bs940xqmssnhy4/DSC08288.JPG
See the great difference?!
Don't miss this one
https://www.dropbox.com/s/9u13ducrbgkghoj/20130410_204801.JPG
Here I'm comparing it to what I captured right at the same place, a couple of minutes apart, with a Galaxy Note N7000!!
https://www.dropbox.com/s/wxyzb5t1o5you9i/2013-04-10 20.49.50.jpg
Do you see now what I'm talking about??
This hideous, annoying, extremely distorting BLUR! Why is it there??
Does this camera have no capability of stabilizing the shots whatsoever??? Why would Samsung release a product that takes pictures worse than a cheap phone camera?!
Then again I have to ask, is this how this camera really takes shots??
I mean look at this:
https://www.dropbox.com/s/fld1vqvjzw2mjrr/2013-04-14 09.49.47.JPG
What is this?? seriously wtf is this?!
and it's only because I zoomed in the lens for only x2.8!! You can see in the background how the sun is glaring and there's more than enough light.. I mean I swear even in extremely well lit conditions like this, zooming is like the picture is writing it's own suicide note!
Yes the camera did take some okay shots here and there.. but without zoom, with my hands leaning against something to help stabilize it further, and after several tries, and waiting for seconds before finally fully pressing the button to take the shot.. so what's the use?? if this is how more than most of the pictures turn out like??
How is this considered a point-and-shoot camera? it's more like point-and-hold-your-breath-completely-and-pray-for-the-best-and-shoot-then-get-disappointed camera!
The way the pictures turn out renders this camera useless! I wanted this to be my primary carry around camera in my travels, in holidays and so... but when it behaves like this, then I will be able to take almost NO decent pictures ever... and this is very very sad because it has great functionalities what with it being based on an android system and all.. I really had very high expectations and they have not been remotely met..
Dear fellow Galaxy Cam owners... please tell me what is wrong? IS there something wrong anyway with the device I have? Did I get some sort of pre-mass-production prototype? Is there a way I can tell if that's so? Because I also noticed that everything in and around the camera is French and nothing but French. We don't bring models made exclusively for the French market here in this country...
So tell me... is this the kind of pictures your cameras are capturing? Are you facing the same problem? Do you suffer from the same UGLY blurring problem??
I'm awaiting your answers, hoping I'd finally be able to reach a resting point from where I can decide what to do..
Thank you for your time...
Hi,
Sorry to hear your camera is dissapointing. But if it seriously takes these kind of pictures, the camera is broken, or you might have a serious case of parkinsons. My camera makes perfect pictures, with all settings. Okay, it's not as perfect as a DSLR camera, but that is to be expected. Even when I'm a bit shakey, it doesn't blur like on your pictures. So I think it's safe to assume you've bought a broken camera.
If the store where you bought it is giving you trouble, try contacting Samsung directly for a solution, it might take a bit longer, but they're probably a bit more friendly.
good luck solving your problems.
Incanity said:
Hi,
Sorry to hear your camera is dissapointing. But if it seriously takes these kind of pictures, the camera is broken, or you might have a serious case of parkinsons. My camera makes perfect pictures, with all settings. Okay, it's not as perfect as a DSLR camera, but that is to be expected. Even when I'm a bit shakey, it doesn't blur like on your pictures. So I think it's safe to assume you've bought a broken camera.
If the store where you bought it is giving you trouble, try contacting Samsung directly for a solution, it might take a bit longer, but they're probably a bit more friendly.
good luck solving your problems.
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Thank you so much for your reply! I assure you parkinsonism is one thing I'm sure I don't suffer from, lol! XD
so you're saying that even in normal, not extremely brightly lit conditions, the camera manages to normally process and stabilize the image, as should any decent camera? Good, very good to know..
Thanks again, and I still want to hear more from all other users
I can't even make such horrible photos from a moving car with my galaxy camera.
I can even do decent night-shots without a tripod, and those are incredibly sensitive to movement.
unless your camera is set to a night, light, or water flow mode(slow shutter speed) it really shouldn't make pictures like that, and is most likely broken.
thedicemaster said:
I can't even make such horrible photos from a moving car with my galaxy camera.
I can even do decent night-shots without a tripod, and those are incredibly sensitive to movement.
unless your camera is set to a night, light, or water flow mode(slow shutter speed) it really shouldn't make pictures like that, and is most likely broken.
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Wow so the camera is supposed to be THAT good??
All those photos were taken with the "Auto" mode. Sometimes it even shows "hold still while camera takes shots" which I'm not sure if it's supposed to happen on auto mode but it does. Anyway as you can see.. If there's no bright shiny sun light, it's such a pain taking a close-to-decent photo with the cam I have...
Thank you so much for your reply!
the auto mode in the galaxy camera is a bit smarter than most cameras as it will actually use things like night-shot(which is what gives the "hold still" message) while other cameras only slightly tweak some settings.
thedicemaster said:
the auto mode in the galaxy camera is a bit smarter than most cameras as it will actually use things like night-shot(which is what gives the "hold still" message) while other cameras only slightly tweak some settings.
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Yeah I figured so. Thanks for the clarification
To all z3 compact users out there, I wanna ask something before buying this phone.
First, how's the screen? Do you think sony really put an effort on those glasses? If I buy one I would really put a case on it and glass protectors to make it safer but glass is glass. It can shatter with one fall and I know this phone is really slippery.
Second, I know the camera is fantastic in good lightings, however my concern is in the front camera. I've been searching through the internet for front camera samples but I kept on seeing the rear camera samples. I've seen front camera from iphones and it is fantastic but I'm not a fan of iOS and I really dont have the bucks for those iphones. Can you guys please take a shot from the front camera? From good lightings to bad ones and add some comments for the front camera if you like.
Third, how you guys can manage the 16gb internal? Because I've heard that Kitkat doesnt allow you to write in your SD card. And I know there's a root to fix that but I've also heard that rooting can kill the camera quality. I just wish google fixed this in lollipop because they are slowly becoming apple. I am planning to put a lot of games in this powerhouse phone.
This is my first high-end smartphone so I'm really curious of this issues. Im coming from a SGY so I know a bit of rooting but I dont know those bootloader and DRM keys stuffs.
You can help a lot of people who also have a lot of questions regarding this factors. Those will help us a lot in deciding.
1. The nylon bumper corners will really help to improve durability and shocks from corner drops. Xperia screens in general have a good track record on toughness, notwithstanding the reports from some users of spontaneous cracking without drops (faulty units) and scratches. As you're putting a case on it anyway, slippiness shouldn't be an issue.
2. Like the back camera, it's fine in good lighting but quality drops off quite a bit in low light, and of course there's no forward flash. This is especially bad when using Face In mode for some reason.
3. You won't be putting a lot of large games on this device. Yes, it sucks and Sony should have moved on from 16GB by now.
1. The phone is not that slippery, it has the advantage, that you can wash it with water. It was feeling little bit uncomfortable in my hands after first few days, however I got used to the phone and now one handed operation is not a problem.
2. Every product has its faulty units. I think, this phone suffers from loud complains of several users. You should check your retailer, support or whatever you'll be getting your phone from, for this kind of problem, if it can be handled as warranty case.
3. I keep my music / pictures / videos od SD card, games I play are mostly games for PSX emulator (tekken3 e.g.), and I don't have currently any modern huge games installed. You don't need really root, and if you do, this device might be not the one you pick, because there are better ones in this department.
overall it's a nice phone to play around with, I shot like 1000 pictures (not even kidding), in 8 days, because it's camera is fast and snappy and has many features to explore.
ghtop said:
1. The nylon bumper corners will really help to improve durability and shocks from corner drops. Xperia screens in general have a good track record on toughness, notwithstanding the reports from some users of spontaneous cracking without drops (faulty units) and scratches. As you're putting a case on it anyway, slippiness shouldn't be an issue.
2. Like the back camera, it's fine in good lighting but quality drops off quite a bit in low light, and of course there's no forward flash. This is especially bad when using Face In mode for some reason.
3. You won't be putting a lot of large games on this device. Yes, it sucks and Sony should have moved on from 16GB by now.
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Oh yes, I forget about the nylons. Is it easily scratch by anything? That's the only one I hate in z3c if comparing the z3c and z1c. But reviews said that its a good thing that sony put that thing on the phone.
Is the shots from the front cam noisy?
wayne_sk said:
1. The phone is not that slippery, it has the advantage, that you can wash it with water. It was feeling little bit uncomfortable in my hands after first few days, however I got used to the phone and now one handed operation is not a problem.
2. Every product has its faulty units. I think, this phone suffers from loud complains of several users. You should check your retailer, support or whatever you'll be getting your phone from, for this kind of problem, if it can be handled as warranty case.
3. I keep my music / pictures / videos od SD card, games I play are mostly games for PSX emulator (tekken3 e.g.), and I don't have currently any modern huge games installed. You don't need really root, and if you do, this device might be not the one you pick, because there are better ones in this department.
overall it's a nice phone to play around with, I shot like 1000 pictures (not even kidding), in 8 days, because it's camera is fast and snappy and has many features to explore.
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Click to collapse
About the storage sir, your emulator is in the internal and the games are in the sd card? Is it possible? Thanks. :good:
That is correct, I keep the saved games and everything on internal storage and game images on the external. The application (FPSe) scans the whole /storage folder on startup, where both, internal and external memory are mounted.
wayne_sk said:
That is correct, I keep the saved games and everything on internal storage and game images on the external. The application (FPSe) scans the whole /storage folder on startup, where both, internal and external memory are mounted.
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What about the nylon sides? Is it scratch magnet?
No. The back side gets scratched too easy however even it's glass. THe sides are fine and giving the phone a comfortable grip.
wayne_sk said:
No. The back side gets scratched too easy however even it's glass. THe sides are fine and giving the phone a comfortable grip.
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They sides are also very nice to the touch, it feels MUCH more pleasant than metal.
I'm curious about 1 point:
He mentions root causing loss of camera quality. I thought it was the bootloader that caused this? I require root but I do not require an unlocked bootloader, so confirmation on this would be great.
Zurginator said:
I'm curious about 1 point:
He mentions root causing loss of camera quality. I thought it was the bootloader that caused this? I require root but I do not require an unlocked bootloader, so confirmation on this would be great.
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Actually root is directly propotional to unlock bootloader
U cant root without unlocking bootloader till now...there is no other simple way to root xperia z3c...and unlocking boorloader loses drm keys which result in lose of camera quality as well as future updates..sony has done this in kitkat....kind of rediculous coz I also want root like everbody else in this community...most of the functions and apps are not delicious without rooting android device
Thanks everyone for replying. I'm gonna buy this phone. I hope mine's without issues. :good:
ffaaiissaall said:
Actually root is directly propotional to unlock bootloader
U cant root without unlocking bootloader till now...there is no other simple way to root xperia z3c...and unlocking boorloader loses drm keys which result in lose of camera quality as well as future updates..sony has done this in kitkat....kind of rediculous coz I also want root like everbody else in this community...most of the functions and apps are not delicious without rooting android device
Click to expand...
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So you can root without unlocking the bootloader but not now? Thats a good news!
So there aren't any exploits at the moment? Anyone looking into it? Development forums are a bit empty.
giotzkie05 said:
Thanks everyone for replying. I'm gonna buy this phone. I hope mine's without issues. :good:
So you can root without unlocking the bootloader but not now? Thats a good news!
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Yes, in theory you should be able to root it without unlocking the bootloader and screwing all that other stuff up. Unfortunately Nobody's figured out how yet though.
So I just received my new nexus 6 in the mail from a deal I got on amazon, I spent some time getting it unlocked and rooted and was just about to go down to AT&T to get a new sim card for it when I tested out the camera app. Now I know the camera in this phone isn't supposed to be great but everyone said its a great deal better than the nexus 5. The problem is mine wont focus at ALL. I cant figure out what is wrong, I didn't flash any custom roms yet nor have I downloaded any special apps. I just cant get it to focus at any distance on pictures. Does anyone know anything that could help?
There's something wrong with the ois module. It's hardware and you should get a replacement.
flipmoder7 said:
There's something wrong with the ois module. It's hardware and you should get a replacement.
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crap. you've got to be kidding me.
Justin541 said:
So I just received my new nexus 6 in the mail from a deal I got on amazon, I spent some time getting it unlocked and rooted and was just about to go down to AT&T to get a new sim card for it when I tested out the camera app. Now I know the camera in this phone isn't supposed to be great but everyone said its a great deal better than the nexus 5. The problem is mine wont focus at ALL. I cant figure out what is wrong, I didn't flash any custom roms yet nor have I downloaded any special apps. I just cant get it to focus at any distance on pictures. Does anyone know anything that could help?
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I have just developed an out of focus problem with the rear camera on my Nexus 6. I consider my Nexus 6 the BEST CAMERA I EVER HAD!!! I have tried everything - clearing cache, uninstalling updates, re-installing app, booting in safe mode, etc.. I searched for a manual focus camera app and finally found one in Google play to see if I could get the camera to focus manually. I finally found AZ Camera. This third party camera app showed me that I had only very limited ability to focus and only in the Macro range - like probably less than a tenth of an inch. I have come to believe that something mechanical in the lens mechanism is to blame. My phone was manufactured by Motorola which has given me very good service in the past. As much as I hate being without this phone, I will send it to them to have it fixed. The low cost of a replacement camera (you can find them for about $20) was tempting and I am quite capable of following the YouTube instructions to get the job done, but, I am also quite capable of screwing up by messing with micro parts, adhesives, and the miriad of connections and screws. I would rather that someone who is totally familiar with the device and does this kind of thing everyday for a living do it.
I will come back and post the results.
UPDATE: The problem went away, thankfully, all by itself. Not so good news, as I cannot offer a solution, nor do I know how to prevent it from ever happening again. I did spill coffee near my device but did not think it got wet. Perhaps it did get a drop inside and later dried out. For now, I am just so very thankful that I have my beautiful friend back!!!
I took this phone a step further and switched to purenexus 7.1.1 with December updates and only installed the mini gapps. It almost looks like the official google camera slows this beast down to a crawl...
Hi
I know here are some freaks who are maybe tried it out. I saw the Cam cost just 40€ each who is way cheaper than a USB one.
Does anyone here know how to access the Cam? Is there a "default" was to connect to that?
Thanks
I know this isn't an answer, but I'd still like to make you aware. The reason why many these high end phone cameras work so well in phones but aren't widely used for other budget hacks and builds despite their apparent (relatively!) low price - is because it's pretty much just the sensor and lenses. It takes an immense amount of hardware grunt performed by the phone's SoC, to actually make them "perform" as they do, and often a significant amount of proprietary firmware and software. The camera module "spare part" is only one part of a substantial equation. Ypu might be better off buying a used phone with a cracked screen/back (replacement service pack is very expensive due to the OLED display so "broken" units go for really cheap), and using the whole thing as a web/IPcam tethered over USB or wifi. Could frankly make a pretty decent Kodi media center unit too.
Thanks for replay. Sure I know that the put a lot of Software Tricks between the Cam and the Image. Well... When I see how the "RAW" Image look the still look good ok ok I dont know what the still put between a RAW Image and the Sensor. When I see what the "Periscope" Cam cost its damn cheap and on my Phone the Image look still good without AI turn off. Well someone claim that Huawei AI replace the "real" Moom between a Stock Image.
My s21 ultra snapdragon was fine until i got an update of February i guess and the camera got blurry as shown in the picture. Only the 1x . I went to Samsung and they said they cant do anything for me they dont even have the camera . And my phone did not fall or anything. I really really need help
Nothing we could really do. You could try a factory reset or reflashing the official firmware to see if it fixes.
The weird thing is when u tap the camera from the back it works normally
Hey, have you tried cleaning the lenses. Normally I would attribute this kind of issue from having debris on the lenses. Wipe all the holes at the back of the phone including the black area where the other sensors are located (laser)
Iyad22 said:
My s21 ultra snapdragon was fine until i got an update of February i guess and the camera got blurry as shown in the picture. Only the 1x . I went to Samsung and they said they cant do anything for me they dont even have the camera . And my phone did not fall or anything. I really really need help
Click to expand...
Click to collapse
Looks like an issue with the Optical Image Stabilization mechanism. Could be software or hardware. Can't say with certainty. It happens to me occasionally (once a month or so). Seems to me that the OIS mechanism gets stuck in a non optimal position and is unable to lock focus by itself.
The Quick fix (and the only thing that really works for me) is to whack the phone around the camera island. This seems to reset the OIS back into functional position. I'm not entirely sure but I think I've noticed this happening after bike rides or long walks which keep shaking the phone in my pocket. Maybe that throws the OIS out of alignment? I'm not sure. Anyway, just wanted to share my experience. YMMV.
TL;DR
1. Factory reset your phone. If not solved, it's a hardware issue and need camera module replaced.
2. If can't replace module, tap/whack the phone before taking photos if you notice focus is off. That should fix it temporarily.
I'm guessing the camera is focusing on the closes thing to the phone which is that ground and the rock sitting near you... as objects get furthur it seems to get blurry... if you look at the details of things that are captured in the bottom segment of the picture they look to be in focus.
my guess is the AI processing gone wrong, or badly implemented vs what they intended to do.
reproduce the issue then report it to samsung using samsung members app > get help > error report share the detail as much as you can and be specific of the issue. Also share the original image if you can.
mpore14 said:
Hey, have you tried cleaning the lenses. Normally I would attribute this kind of issue from having debris on the lenses. Wipe all the holes at the back of the phone including the black area where the other sensors are located (laser)
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I literally did everything. But no solution
TheNewGuy92 said:
I'm guessing the camera is focusing on the closes thing to the phone which is that ground and the rock sitting near you... as objects get furthur it seems to get blurry... if you look at the details of things that are captured in the bottom segment of the picture they look to be in focus.
my guess is the AI processing gone wrong, or badly implemented vs what they intended to do.
reproduce the issue then report it to samsung using samsung members app > get help > error report share the detail as much as you can and be specific of the issue. Also share the original image if you can.
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Click to collapse
I experienced this before. my solution is cam module replacement.
angeloamorato said:
I experienced this before. my solution is cam module replacement.
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Bruh if my oppo f1s from 2016 works normally and my s21 from last year need new camera samsung needs some quality control ??? What the hell
Iyad22 said:
Bruh if my oppo f1s from 2016 works normally and my s21 from last year need new camera samsung needs some quality control ??? What the hell
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Yes they do. And it's terrible to see these failures in so called premium flagship devices.
If you're still in warranty period, start pushing for replacement. Otherwise try a local repair shop that might have a camera module from an otherwise damaged phone.
And don't buy a Samsung device next time, if you want to teach them a lesson. The only thing companies respond to is a spanking with their customers' wallets.
We can rant and complain all we want on forums like these but unless we stop funding their bad practices and poor quality control by cutting off the money, they won't have any reason to change.
Sadly, the number of people that will do this is probably insignificant and the majority will continue as usual, so this is unlikely to make a dent immediately. But over time, maybe? Nokia was once king of all phones...
Totally agree with u bro . Its always our loss. I went to Samsung official shop here in my country and they said they dont have the camera and they cant do anything and no one on my local shop have this camera all phones here are budget phones . I cant do anything right now i will keep the device or maybe wait for a software update to come out and maybe it will be fixed caus my phone never fell so this got to be software issue