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Have an HD7 and now upgraded to mango. Trying to get the Visual Voicemail to work.
Have called T-mobile and they have enabled the feature. I got the text message that a change to my account has been made.
When I turn on Visual Voicemail in PHONE SETTING; I get the following error: OOPS!, Something happened and we couldn't set up your visual voicemail.
I have tried turning off wifi.
So; have anyone found a fit to this. Seems like many are not getting it to work and some are.
I am on the family plan with data/text/voice
Wish that Microsoft and T-Mobile had done a better job of testing in beta.
Any help/ideas would be appreciated.
just waite till your next billing cycle?
Ylinen said:
Have an HD7 and now upgraded to mango. Trying to get the Visual Voicemail to work.
Have called T-mobile and they have enabled the feature. I got the text message that a change to my account has been made.
When I turn on Visual Voicemail in PHONE SETTING; I get the following error: OOPS!, Something happened and we couldn't set up your visual voicemail.
I have tried turning off wifi.
So; have anyone found a fit to this. Seems like many are not getting it to work and some are.
I am on the family plan with data/text/voice
Wish that Microsoft and T-Mobile had done a better job of testing in beta.
Any help/ideas would be appreciated.
Click to expand...
Click to collapse
Chances are that there is no problem and that the changes made to your t-mobile account have not taken effect yet. A month ago I had the same issue. So I went to t-mobile.com and change my services to enable visual voice mail. After making the change it said that the new features would be enabled the next billing cycle. I then received an email stating that I or somebody authorized had made changes to my t-mobile account. When the new billing cycle kicked in, I received another message stating that the changes that I made were going into effect. (more or less) I was then able to use visual voicemail.
same here on a 32gb HD7 with a even more plus plan.
This is an issue for me as well. It was working on the beta but stopped when I added voice to text. I cancelled that feature in hopes that vvm would start working again but no luck. I was told to wait two hours a month ago! I just spent 45 minutes on the phone with T-MO and they told me to wait another couple hours. If that does not work than they will open a support ticket. Whatever that means. I will report back. Oh, and were not alone. http://support.t-mobile.com/message/37538
I just got a support ticket opened. well see what happens.
Here is my visual voice mail Story
So my story on visual voice mail goes like this: I was running mango beta and I had visual voice mail working just fine. I was on a old unlimited plan. I changed plans to the new 2 line unlimited plan and my visual voice mail quite working. I have spoke with the tech support line over 5 times. I have had my voice mail box removed and replaced at least five times. Still to no avail. My visual voice mail no longer works. Tech support tells me its on their end. There is no reason why it did work on beta and doesn't work on full release. In fact I had one rep pawn me off to Microsoft before the full release because she said the beta version wasn't supported by Tmobile. I have two full blown tickets in with engineering now and will post if I get anything resolved. The best people I have found so far work out of the New Mexico facility. I should have more answers by Friday.
Is your 3G data on?
Currently I'm using my T-Mobile HD7 without data.
Visual voicemail is no go.
But when I turn on 3G it works fine. (I enable Visual Voicemail as a service myself on the site.)
I haven't been charged for data yet, but I rarely use it.
Yep. 3G data with full bars of service.
Got off the phone with T-Mobile about an hour ago. Now have an open ticket over at engineering. Like you guys I'll be waiting to see what happens.
Opened my ticket as well... Fingers crossed for a quick resolution
I have the same issue.
I had Beta 2 of Mango from when it leaked until about a month after the leak, at which point I rolled back to NoDo. At that time, VVM worked perfectly. I never disabled VVM on my T-Mobile account.
Now I can't get it to work at all. I've called T-Mobile support countless times, and all they ever seem to be able to do is reset the VVM on my account.
If you guys figure out what's up, it will hopefully benefit me.
Update
Well, Spent another hour on the phone today with them and now they say there is a problem with mango. (I don't really understand how that could be because it worked fine on mango beta and wasn't until I changed my plan that I had a problem. But whatever!) I would recommend to anyone that is getting an error when trying to set up visual voicemail that you call tmobile, get to tech support and file a ticket with engineering. The more they hear it the more likely it will get to the top of the pile to be fixed. At this point I am waiting to hear back from them. My ticket started on Sep 16th.
T-Mobile is aware of the problem. I just called and they mentioned that there was a service ticket out on it.
I had activated Visual Voicemail when I had the leaked RTM. It's still working, but watch when you guys actually get it to work. The audio actually comes out of the loud speaker on the back no matter what you do..... Fun stuff.
A person provided this solution to my question on T-Mobile support. It worked for me.
try texting "Activate:dt=6" to 122 without the quotes. should say you have a voice mail and should work (make sure you have the VM soc added to you plan first)
Ylinen said:
A person provided this solution to my question on T-Mobile support. It worked for me.
try texting "Activate:dt=6" to 122 without the quotes. should say you have a voice mail and should work (make sure you have the VM soc added to you plan first)
Click to expand...
Click to collapse
Also saw this on the T-Mobile support site and it does indeed work. Question though. I'm now getting a flashing green indicator light when i have a missed call and/or voicemail. Was that always there?
Ylinen said:
A person provided this solution to my question on T-Mobile support. It worked for me.
try texting "Activate:dt=6" to 122 without the quotes. should say you have a voice mail and should work (make sure you have the VM soc added to you plan first)
Click to expand...
Click to collapse
This did work! Nice Find!
I agree that the "Activate:dt=6" trick does enable Visual Voicemail in the Phone Tile. However, with 2 bars of 2G it tells me "Can't connect to visual voicemail" [server]. Can anyone confirm they actually get visual voicemail to download with the trick?
EDIT: After leaving myself a voicemail I finally got it to download. Now I'm experiencing the same problem others have with the audio ONLY playing through the loud speaker. Does anyone have a fix for this yet?
working fine for me, but I took some extra steps since the VVM was turned on on the handset without the service being provisioned via the "my account" page. It appears that Mango enables VVM on the handset by default.
(fyi, I was in a solid 3g service area when I did this, your results may vary).
1. Disable VVM in phone settings on the handset, restart phone.
2. Enable VVM on your account page
(waited about an hour)
3. Enable VVM in phone settings on the handset, restart phone.
(waited about 15 minutes)
4. Called and left myself a VM and it showed up delivered via VVM
Hi all, I'm currently on a GS3 with Verizon and Google Voice integration works well, I. E. Receive calls from GV number as well as using GV for voicemail and transcription (instead of Verizon voicemail).
Are there any gotchas or differences to be aware of in setting up GV with Moto X on AT&T? Or with any phone on AT&T for that matter?
Thanks!
Sent from my SCH-I535 using Tapatalk 4
Not really but I would just disable visual voicemail which is preinstalled. Other than that it's no different
No problem for me either. Indeed, you might want to disable/remove/uncheck all AT&T preloaded apps.
Oddly, I see to be having issues with getting Voice to work on my phone. It's not picking up at all as the default voicemail. I've tried uninstalling it and going through the setup again - and the phone still shows that Voice is the voicemail - but the phone will ring forever unless I manually reject the call. Anyone else experiencing this?
Rask40 said:
Oddly, I see to be having issues with getting Voice to work on my phone. It's not picking up at all as the default voicemail. I've tried uninstalling it and going through the setup again - and the phone still shows that Voice is the voicemail - but the phone will ring forever unless I manually reject the call. Anyone else experiencing this?
Click to expand...
Click to collapse
Do you have it properly forwarding the call to your google voice number? That needs to be edited in the phone settings.
rmead01 said:
Do you have it properly forwarding the call to your google voice number? That needs to be edited in the phone settings.
Click to expand...
Click to collapse
Yeah, in the phone settings it lists google voice as the voicemail provider.
Just wanted to update - my issue was that when I swapped to this phone, AT&T forgot to enable voicemail to it. So now it's working again.
Rask40 said:
Just wanted to update - my issue was that when I swapped to this phone, AT&T forgot to enable voicemail to it. So now it's working again.
Click to expand...
Click to collapse
I had the same issue. I just got off the phone with customer service and they had to put the vm soc back on my account.
Wonder how many other people have the same issue and haven't realized it yet?
pchoi94 said:
Hi all, I'm currently on a GS3 with Verizon and Google Voice integration works well, I. E. Receive calls from GV number as well as using GV for voicemail and transcription (instead of Verizon voicemail).
Are there any gotchas or differences to be aware of in setting up GV with Moto X on AT&T? Or with any phone on AT&T for that matter?
Thanks!
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
Google voice works just fine on my moto x also.
But after 2 years of using google voice; Im finally getting rid of it. Im tired of the MMS headaches. Tired of waiting for google to find a solution.
This may or may not help anyone. But Google voice on all my phones and my nexus 4 worked great for years. Recently my ATT accountgot hhacked and my entire account had to be re provisioned. This defaulted to the newer voicemail service and Googlevoice no longer can register. So instead iI just set all forwarding to my Google voice number and it functions the same way.
Supposedly getting ATT to put me back on the old style voicemail is a difficult task to convincethe reps to do. Take ffor what its worth. This is my nexus 4 too and Google voice just can't register as voicemail for some reason.
Every time i flash the unlocked firmware, it will succeed and go to the android upgrade screen. But once it reaches 32% it says erasing and goes right back to the verizon firmware
I was able to flash the unlocked version on my Verizon Note 8. Which guide are you following? https://forum.xda-developers.com/galaxy-note-8/how-to/stock-recovery-odin-recovery-software-t3671615 I used this guide by BlueFox721.
Discovideo3 said:
Every time i flash the unlocked firmware, it will succeed and go to the android upgrade screen. But once it reaches 32% it says erasing and goes right back to the verizon firmware
Click to expand...
Click to collapse
Boot in recovery and factory reset then choose boot to bootloader from recovery main menu and flash unlocked firmware...make sure ums/patch is set to 1 in config file and that you are using Prince Comsy's Odin...UMS slot should be empty...bl in bl, ap in ap, cp in cp, csc in csc
This might sound strange (and, yes, I've already searched all the threads to find what I'm looking for, and couldn't find it), but, has anyone successfully flashed the Verizon firmware onto the unlocked US (SM-N950U1) Note 8? If you're wondering why in the world I'd want to do that, it's simple: Visual Voicemail. Here's my problem - I'm a chauffeur, and I rely (partly) on receiving voicemails, as I can't answer the phone when clients are in the limo (as clients get in, I silence my phone). The unlocked Note 8 not only doesn't have Visual Voicemail, but I don't even receive any sort of notification when a voicemail is left. If I don't receive any indication that I have a voicemail, how am I supposed to know? Calling myself every time I drop, so as to check for voicemails, is not a very realistic way of dealing with this. Having read in other forums, I know I'm not the only one miffed about this. Countless others with the unlocked Note 8, S8, & S8+ have discovered this "problem". Since Verizon has been worthless in helping me, I'm starting to think that the only way I'll get voicemail notifications (of any kind) is to flash my unlocked Note 8 with the Verizon firmware...unless someone reading this knows how to get voicemail notifications working. Assistance is requested...anyone?
Panther6834 said:
This might sound strange (and, yes, I've already searched all the threads to find what I'm looking for, and couldn't find it), but, has anyone successfully flashed the Verizon firmware onto the unlocked US (SM-N950U1) Note 8? If you're wondering why in the world I'd want to do that, it's simple: Visual Voicemail. Here's my problem - I'm a chauffeur, and I rely (partly) on receiving voicemails, as I can't answer the phone when clients are in the limo (as clients get in, I silence my phone). The unlocked Note 8 not only doesn't have Visual Voicemail, but I don't even receive any sort of notification when a voicemail is left. If I don't receive any indication that I have a voicemail, how am I supposed to know? Calling myself every time I drop, so as to check for voicemails, is not a very realistic way of dealing with this. Having read in other forums, I know I'm not the only one miffed about this. Countless others with the unlocked Note 8, S8, & S8+ have discovered this "problem". Since Verizon has been worthless in helping me, I'm starting to think that the only way I'll get voicemail notifications (of any kind) is to flash my unlocked Note 8 with the Verizon firmware...unless someone reading this knows how to get voicemail notifications working. Assistance is requested...anyone?
Click to expand...
Click to collapse
Google voice works great...you just need to forward your vm to Google voice #...search web for Verizon vvm to Google voice...it transcribes better imho...
BlueFox721 said:
Google voice works great...you just need to forward your vm to Google voice #...search web for Verizon vvm to Google voice...it transcribes better imho...
Click to expand...
Click to collapse
Unfortunately, with the Galaxy Note 8, these instructions (such as those found at https://forum.xda-developers.com/galaxy-nexus/general/guide-switch-verizon-vvm-to-google-t2151572) don't apply, and won't work. In the phone app's "Settings" menu, there is no "Other Call Options" setting. There is, however, within the phone app's settings, a "VOICEMAIL" category, of which the first two options are "Service provider" and "Voicemail settings". Under "Service provider", the only option is "My carrier"...there is no "Google Voice" option. Under "Voicemail settings", there is one sub-setting, "Voicemail number", which currently has *86 entered. Now, I could easily change that to my Google Voice number, but I'm uncertain as to whether, or not, that would do anything (plus, at least as of my time typing this post, I don't have a way of testing, as my wife is at work). Since, as indicated in step 4 of the directions given (in the above-mentioned link), one must first change the voicemail setting from "My carrier" to "Google Voice", that leads me to believe that this won't work on my unlocked Note 8.
In calling Verizon today, something 'interesting' was discovered. It appears that, when the Verizon customer service person canceled my Premium Visual Voicemail (ie. the monthly $2.99 fee) a week ago, he forgot (within Verizon's internal system) to revert my line's setting from "Visual Voicemail" back to "standard Voicemail". After the customer service person (from today's call) changed that setting, I started receiving standard voicemail notifications. So, at least I've been able to finally get traditional voicemail notifications to work. That being said, I'd STILL like to regain some form of visual voicemail, be it Verizon's (which I'm assuming will be impossible, unless I flash my unlocked Note 8 with the Verizon firmware), or Google Voice's. Since the directions given by Winesnob (again, via the above link) don't appear to work on the Note 8 (because "Google Voice" isn't listed as a voicemail option within the phone's phone app settings), any other suggestions, short of flashing the Verizon firmware?
Just
Discovideo3 said:
Every time i flash the unlocked firmware, it will succeed and go to the android upgrade screen. But once it reaches 32% it says erasing and goes right back to the verizon firmware
Click to expand...
Click to collapse
Take out the Verizon sim when. You are flashing the unlock firmware.. it seems to confuse oidn and the firmware for some reason .. then after you set up the phone just pop the sim in. You should be good to go
Just flash it to the TMO version and use t mobile if possible.?
Sent from my SM-N950U using Tapatalk
Panther6834 said:
This might sound strange (and, yes, I've already searched all the threads to find what I'm looking for, and couldn't find it), but, has anyone successfully flashed the Verizon firmware onto the unlocked US (SM-N950U1) Note 8? If you're wondering why in the world I'd want to do that, it's simple: Visual Voicemail. Here's my problem - I'm a chauffeur, and I rely (partly) on receiving voicemails, as I can't answer the phone when clients are in the limo (as clients get in, I silence my phone). The unlocked Note 8 not only doesn't have Visual Voicemail, but I don't even receive any sort of notification when a voicemail is left. If I don't receive any indication that I have a voicemail, how am I supposed to know? Calling myself every time I drop, so as to check for voicemails, is not a very realistic way of dealing with this. Having read in other forums, I know I'm not the only one miffed about this. Countless others with the unlocked Note 8, S8, & S8+ have discovered this "problem". Since Verizon has been worthless in helping me, I'm starting to think that the only way I'll get voicemail notifications (of any kind) is to flash my unlocked Note 8 with the Verizon firmware...unless someone reading this knows how to get voicemail notifications working. Assistance is requested...anyone?
Click to expand...
Click to collapse
Youmail
jay8302 said:
Youmail
Click to expand...
Click to collapse
This.
I am also Unlocked on Verizon and ran into the same dilemma and YouMail works great.
Panther6834 said:
Unfortunately, with the Galaxy Note 8, these instructions (such as those found at https://forum.xda-developers.com/galaxy-nexus/general/guide-switch-verizon-vvm-to-google-t2151572) don't apply, and won't work. In the phone app's "Settings" menu, there is no "Other Call Options" setting. There is, however, within the phone app's settings, a "VOICEMAIL" category, of which the first two options are "Service provider" and "Voicemail settings". Under "Service provider", the only option is "My carrier"...there is no "Google Voice" option. Under "Voicemail settings", there is one sub-setting, "Voicemail number", which currently has *86 entered. Now, I could easily change that to my Google Voice number, but I'm uncertain as to whether, or not, that would do anything (plus, at least as of my time typing this post, I don't have a way of testing, as my wife is at work). Since, as indicated in step 4 of the directions given (in the above-mentioned link), one must first change the voicemail setting from "My carrier" to "Google Voice", that leads me to believe that this won't work on my unlocked Note 8.
In calling Verizon today, something 'interesting' was discovered. It appears that, when the Verizon customer service person canceled my Premium Visual Voicemail (ie. the monthly $2.99 fee) a week ago, he forgot (within Verizon's internal system) to revert my line's setting from "Visual Voicemail" back to "standard Voicemail". After the customer service person (from today's call) changed that setting, I started receiving standard voicemail notifications. So, at least I've been able to finally get traditional voicemail notifications to work. That being said, I'd STILL like to regain some form of visual voicemail, be it Verizon's (which I'm assuming will be impossible, unless I flash my unlocked Note 8 with the Verizon firmware), or Google Voice's. Since the directions given by Winesnob (again, via the above link) don't appear to work on the Note 8 (because "Google Voice" isn't listed as a voicemail option within the phone's phone app settings), any other suggestions, short of flashing the Verizon firmware?
Click to expand...
Click to collapse
There should be updated info for Google voice on verizon....For Sprint all I had to do was dial *73mygooglevoicenumber and all was well...I did not mess with the voicemail settings on the phone as it was unnecessary...this just forwards to Google voice...you just need to know the correct "no answer forward" prefix...it used to be *71...leave all other settings alone...then when you get a voicemail phone will forward to Google voice....so if you have to call Verizon tech ask for the *number for no answer forward....then dial it in the phone like you are making a call with your Google voice number...for example, call (dial in phone app) *716235551234 and press the phone button to start the call...the example I used behind the *71 (6235551234) is not a real number and the *71 used to be Verizon's no answer forward prefix...your Google voice number is shown in settings of the Google voice app...
---------- Post added at 01:23 AM ---------- Previous post was at 01:17 AM ----------
xbmoyx said:
This.
I am also Unlocked on Verizon and ran into the same dilemma and YouMail works great.
Click to expand...
Click to collapse
I remember using youmail on my tthunderbolt...I just preferred Google voice...glad you have something you like though...
BlueFox721 said:
I remember using youmail on my tthunderbolt...I just preferred Google voice...glad you have something you like though...
Click to expand...
Click to collapse
I still prefer Visual Voicemail but don't really feel like tinkering with flashing anything. I looked into Google Voice and I was kinda confused, you have to create a new phone number? How can I use my existing number but get Google voice to work properly and get voicemails?
xbmoyx said:
I still prefer Visual Voicemail but don't really feel like tinkering with flashing anything. I looked into Google Voice and I was kinda confused, you have to create a new phone number? How can I use my existing number but get Google voice to work properly and get voicemails?
Click to expand...
Click to collapse
Now that you can use your current number for calling on Google voice I'm not sure...but you can still get a Google voice number instead...I just said no when it asked if I wanted to use my cell number...and then forwarded the no answer service to the Google voice number I got from google by dialing *73googlevoicenumber
Change Google voice number:
https://support.google.com/voice/answer/115114
I promised I'd reply back, and I am. Thankfully, it appears that I won't have to flash the Verizon firmware, after all. After canceling my Premium Visual Voicemail with Verizon, I should have started receiving voicemail notifications, to which I'd have to call my own voicemail every time I wanted to listen to voicemails. As I mentioned previously, after my Visual Voicemail was canceled, I still wasn't receiving voicemail notifications. On Friday (10/6), I called Verizon customer service (for a different reason), and during the conversation, and having mentioned the call two weeks earlier, this technician discovered that the previous person had forgotten to switch my line’s voicemail from “visual” to “basic”. Once she did this, I started receiving voicemail notifications.
Of course, what I (still) really wanted was some form of visual voicemail…so, I decided to give Google Voice’s voicemail another shot. I reinstalled Google Voice, redid the GV settings, as well as the settings for my phone’s phone app, and dialed *71 followed by my GV number. I am happy to say that I am now receiving visual voicemail, as well as notifications, and, as such, I won’t have to clutter up my phone with Verizon’s bloatware.
Panther6834 said:
I promised I'd reply back, and I am. Thankfully, it appears that I won't have to flash the Verizon firmware, after all. After canceling my Premium Visual Voicemail with Verizon, I should have started receiving voicemail notifications, to which I'd have to call my own voicemail every time I wanted to listen to voicemails. As I mentioned previously, after my Visual Voicemail was canceled, I still wasn't receiving voicemail notifications. On Friday (10/6), I called Verizon customer service (for a different reason), and during the conversation, and having mentioned the call two weeks earlier, this technician discovered that the previous person had forgotten to switch my line’s voicemail from “visual” to “basic”. Once she did this, I started receiving voicemail notifications.
Of course, what I (still) really wanted was some form of visual voicemail…so, I decided to give Google Voice’s voicemail another shot. I reinstalled Google Voice, redid the GV settings, as well as the settings for my phone’s phone app, and dialed *71 followed by my GV number. I am happy to say that I am now receiving visual voicemail, as well as notifications, and, as such, I won’t have to clutter up my phone with Verizon’s bloatware.
Click to expand...
Click to collapse
Glad to see it worked
"READ Tmobile acknowledge Native message app is corrupt. Don't update Says TMobile
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
Um check your wifi calling settings
Sent from my [device_name] using XDA-Developers Legacy app
androidddaaron said:
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
Click to expand...
Click to collapse
seemles said:
Um check your wifi calling settings
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
What about it ? Wether on wifi calling or not this is a message issue acknowledged and very pronounced In many ways . It's simple to see with a few trial and error tests regardless of wifi
Or LTE Data
Seeing all your messages show up on TMO digits comparing them to messages you've got or never got .....putting a SIM card in a different phone and seeing multiple messages pop up that have still been trying to push through that are tied to specific time line conversations. TMobile literally already acknowledges this it's just nobody is realizing it because they're not expecting messages that they're actually missing from people.
Feel free to test it if you would like have multiple people text you wait for it to come through not saying it affects everybody T-Mobile did tell me that they already have a ticket out for it and it's software related to this particular phone.
On top of the SMS of all things is one of the most critical uses of a phone .
Just trying to shed light on a rising issue that most would never be aware of .
Because all Android phones ship with settings set to wifi preferred wich leads to dropped calls and unsent messages after setting up a home wifi. And if you have no sim installed your obviously using wifi calling wich is most definitely not as dependable as volte.
Sent from my [device_name] using XDA-Developers Legacy app
seemles said:
Because all Android phones ship with settings set to wifi preferred wich leads to dropped calls and unsent messages after setting up a home wifi. And if you have no sim installed your obviously using wifi calling wich is most definitely not as dependable as volte.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I'll look into that....but if your not on wifi calling "connected" to a wifi network you would still be using volte right ? This is happening to people conversating anywhere Mobily in a vehicle not on wifi. Messages for instance with my brother whereas I never got a reply in which I would have came through after I put my SIM in my s8.
People are seeing ungotten messages in TMobile digits.
I don't really care i was just looking out for the community here with a potential problem hindering, and T-Mobile tech support made acknowledgement about it . I highly doubt a community across United States all at once is screwing up by keeping WiFi preferred on.
You're only going to be using WiFi calling if you're connected to an actual at work under that settings menu otherwise you would be using cellular by default just like it says to choose below that
You're only going to use Wifi calling if you're connected to a WiFi network otherwise you're going to use cellular default which is the same as being on cellular by default correct me if I'm wrong
Can you post a link to the discussion? I can't find anything after searching for a while.
Sent from my [device_name] using XDA-Developers Legacy app
Z2 force sms MMS broken discussion link
http://support.t-mobile.com/thread/143284
Multiple replied posts from z2 users
How this has not made it to xda is beyond me but it is real situation
It's really not a good feeling to really not know all the messages you should be getting that you're not especially the ones that you're not expecting the scenario is playing out just like it shows in these support forums and with myself.
It's like not "Some messages are blocked in a limbo status never reaching the target device
Like myself you could stick a SIM card potentially in another phone and see stuff that pops up that was related to conversations long ago that you never got replied too.
I haven't had much of a problem with T-Mobile to T-Mobile network SMS but many other people I know that use other carriers I never got replied to until I stuck my SIM card into a different phone of mine.
It's a janky situation and if TMobile is already acknowledge this and told to replace phones one time then evidently the issue has gotten out to the people that needs to I just don't know how nobody here on XDA knows about this .
I have tried multiple text apps and nothing seems to be different I even thought about editing access point but usually that only solves MMS problems
This issue was already addressed with a fix to boot by xda. I had the issue my self. With no issues after I updated to oreo.
https://forum.xda-developers.com/z2-force/how-to/t-mobile-how-to-3rd-party-sms-apps-root-t3661703
seemles said:
This issue was already addressed with a fix to boot by xda. I had the issue my self. With no issues after I updated to oreo.
https://forum.xda-developers.com/z2-force/how-to/t-mobile-how-to-3rd-party-sms-apps-root-t3661703
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I tried this method and it did not work, after the Oreo update I tried again but kept having issues. Decided to Force stop the CPS app and install the Google Carrier services app and this worked. Don't remember where I heard/read about Google carrier services. BTW using Googles messages app now and seem to be receiving all messages.
I discovered this a few weeks ago then installed google messages and everything works now
Missing messages FIXED
androidddaaron said:
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
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I have already experienced this issue. It's NOT related to wifi calling at all. I tested it with wifi calling on and with it off, same results.
What worked for me to FIX it was to clear storage and clear cache on the "native" app. You won't lose messages already on the device but you should backup with Carbonite sms first to be safe. Once I wiped storage and cache for the app I started receiving messages again normally.
I found out I was missing messages by installing digits. It's all working now but I'm keeping digits temporarily just to be safe.
texasaggie1 said:
I have already experienced this issue. It's NOT related to wifi calling at all. I tested it with wifi calling on and with it off, same results.
What worked for me to FIX it was to clear storage and clear cache on the "native" app. You won't lose messages already on the device but you should backup with Carbonite sms first to be safe. Once I wiped storage and cache for the app I started receiving messages again normally.
I found out I was missing messages by installing digits. It's all working now but I'm keeping digits temporarily just to be safe.
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Wait so your saying this is a fix wether on Oreo or nougat and digits is the whole reason why .
And the native message app just need to clear cache and data in settings app
Sent from my [device_name] using XDA-Developers Legacy app
I deleted and deactivated digits completely. After I had it completely removed from my account, I rebooted and changed to Android Messages and everything has been fine since October.
Are the issues with this phone sorted yet? I was looking to purchase the T-Mobile variant of this phone but have read about issues such as not receiving texts (huge problem), VoLTE not working with Galaxy S7s, and WiFi connection issues. If they are not fixed, can they at least be avoided by refusing the Oreo update? I would like to avoid rooting my phone just to fix a defect and would only consider using a 3rd party messaging app if it fixed the problem without introducing other problems.
I have my phone choices currently narrow down to the Z2 Force, LG G6, and Galaxy S7 (all are currently in the $400 range). I was leaning towards the Z2 since it's the most powerful, but the issues I'm reading about seem quite severe.
After a little more research I see 2 patches were released for the Z2F after the Android 8.0 update.
https://support.t-mobile.com/docs/DOC-35970
I found a Reddit thread (https://www.reddit.com/r/Moto_Z/comments/7zxcpo/tmobile_moto_z2_force_ocx271_update/) where some people mentioned it fixed the SMS notification and Galaxy S7 VoLTE issues. I didn't see anything anything discussing the Bluetooth/WiFi issues or more importanly, the SMS not being received issue (the topic of this thread). Can anyone comment if those were fixed?
cyborgLIS said:
Are the issues with this phone sorted yet? I was looking to purchase the T-Mobile variant of this phone but have read about issues such as not receiving texts (huge problem), VoLTE not working with Galaxy S7s, and WiFi connection issues. If they are not fixed, can they at least be avoided by refusing the Oreo update? I would like to avoid rooting my phone just to fix a defect and would only consider using a 3rd party messaging app if it fixed the problem without introducing other problems.
I have my phone choices currently narrow down to the Z2 Force, LG G6, and Galaxy S7 (all are currently in the $400 range). I was leaning towards the Z2 since it's the most powerful, but the issues I'm reading about seem quite severe.
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The latest 2 Oreo updates have fixed those problems, and they didn't affect everyone.
Sent from my Moto Z (2) using XDA Labs
I got unlocked S10e yesterday and when I put my sim in, the phone restarted to get carrier settings. All seems to be working, but I don't have the option in the dialer for VVM and any voicemail comes as a standard(not visual). As a plan B, I downloaded T-Mobile's VVM app and it works. I also have Pixel 2 and it comes with build in VVM
Charkatak said:
I got unlocked S10e yesterday and when I put my sim in, the phone restarted to get carrier settings. All seems to be working, but I don't have the option in the dialer for VVM and any voicemail comes as a standard(not visual). As a plan B, I downloaded T-Mobile's VVM app and it works. I also have Pixel 2 and it comes with build in VVM
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This! Does anyone know how to display TMobile vm in the built in dialer? I never figured that out on my note 9 and instead had to use the stupid and ugly TMobile visual voicemail app. My unlocked international Huawei mate 20 pro shows my TMobile VMS within it's dialer, why can't Samsung do the same!?
I don't think we can
mike2518 said:
This! Does anyone know how to display TMobile vm in the built in dialer? I never figured that out on my note 9 and instead had to use the stupid and ugly TMobile visual voicemail app. My unlocked international Huawei mate 20 pro shows my TMobile VMS within it's dialer, why can't Samsung do the same!?
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I have been bashing my head against the wall trying to get this figured out as well. I bought the Note 9 U1 (Unlocked) version from BestBuy and flashed the beta version of TMo firmware on it, and built-in VVM worked fine.
Same process on my S10 is not yielding the same results, and it's really frustrating.
I also bought one for my wife, and we still can't use the Chat function in the default SMS app, because I am not going to flash her to the TMo firmware until I make sure VVM will work. TMo's VVM app is like someone started to make an app, then just vomited pink kool aid all over it and called it a day.
I talked to TMo support about it, and they ultimately told me that the only one they can support is the TMo app, not the built in one.
I did this for my note8 I wonder if it'll work for s10
https://www.reddit.com/r/tmobile/comments/71fo0s/how_to_get_native_visual_voicemail_working_on_the/
I just use YouMail for voicemail. It works great for me.
google voice as well
I don't think you can, not unless you flash the TMobile firmware.
Btw... I'm also on TMobile, and I have all unanswered/unreachable calls forwarded to my google voice account (so it effectively is my voice mail).
Kjn246 said:
I don't think you can, not unless you flash the TMobile firmware.
Btw... I'm also on TMobile, and I have all unanswered/unreachable calls forwarded to my google voice account (so it effectively is my voice mail).
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Do you have o use the google voice app just for your voicemail? Does it transcribe it?
I've always found it odd that someone can use an unlocked phone using a T-Mobile or AT&T sim with MVNOs and they can get VVM or wifi calling, but AT&T and T-Mobile can't give those features to their direct customers. I have an AT&T sim in my unlocked S10 like I did with an unlocked S9 and have an MVNO for my carrier, yet I have always had both wifi calling and visual voicemail. That makes me believe AT&T and T-Mobile can activate these services on an unlocked phone, they just don't want to.
Shuthefrontdoor said:
Do you have o use the google voice app just for your voicemail? Does it transcribe it?
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Yes, it does transcribe it. I think TMobile charges you extra for transcription?
The nice thing about Google Voice is that you can also use it as a secondary line, you can check your voicemail via web, and you can set any mobile number you have from any carrier forward to your google voice #, so your voicemails are retained even after switching carriers.
However, unlocked or not, it doesn't integrate with your dialer and you still need separate app for it.