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Hello everyone, here's my problem. It's been many days that whatsapp is not working as it should. Sometimes (very often, actually), the app appears to be "frozen", as if it is offline. The problem is that when this happens, I don't receive any message or notification. If I manually open the app and I tap on a conversation, the "seen online at X pm" don't show up soon and I have to wait different seconds. The result is that I receive messages with different minutes of delay, and only because I manually opened the app!
For example, I was talking with a friend before, I sent him a few messages, then I got back to the home and put the phone on the table. 15 minutes later, I opened the app because my friend wasn't answering and I had to wait a few seconds until the message "seen online at..." appeared: when it did, I received a message from him sent 10 minutes before. This happens in 3G and 2G. I reinstalled the app, I did a full wipe of the phone but I don't know what else to do. I thought it was a connection problem, but it's been days :crying: If necessary, I'm using Prime HD 8 (and this happens with Prime HD 9 as well)
Tommolo said:
Hello everyone, here's my problem. It's been many days that whatsapp is not working as it should. Sometimes (very often, actually), the app appears to be "frozen", as if it is offline. The problem is that when this happens, I don't receive any message or notification. If I manually open the app and I tap on a conversation, the "seen online at X pm" don't show up soon and I have to wait different seconds. The result is that I receive messages with different minutes of delay, and only because I manually opened the app!
For example, I was talking with a friend before, I sent him a few messages, then I got back to the home and put the phone on the table. 15 minutes later, I opened the app because my friend wasn't answering and I had to wait a few seconds until the message "seen online at..." appeared: when it did, I received a message from him sent 10 minutes before. This happens in 3G and 2G. I reinstalled the app, I did a full wipe of the phone but I don't know what else to do. I thought it was a connection problem, but it's been days :crying: If necessary, I'm using Prime HD 8 (and this happens with Prime HD 9 as well)
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Click to collapse
I'm not sure 4 your prob bro..
just dont forget fo flashing with sim card must in your phone
check your app settings..go to FAQ or system status
BlackRabbit1703 said:
I'm not sure 4 your prob bro..
just dont forget fo flashing with sim card must in your phone
check your app settings..go to FAQ or system status
Click to expand...
Click to collapse
My sim has always been in in my phone, I checked every option and FAQ. The problem is random, not always... for example now it seems to work. I'm starting to think it's my operator's fault. But I can use the web normally, the problem is just whatsapp... dunno
Tommolo said:
Hello everyone, here's my problem. It's been many days that whatsapp is not working as it should. Sometimes (very often, actually), the app appears to be "frozen", as if it is offline. The problem is that when this happens, I don't receive any message or notification. If I manually open the app and I tap on a conversation, the "seen online at X pm" don't show up soon and I have to wait different seconds. The result is that I receive messages with different minutes of delay, and only because I manually opened the app!
For example, I was talking with a friend before, I sent him a few messages, then I got back to the home and put the phone on the table. 15 minutes later, I opened the app because my friend wasn't answering and I had to wait a few seconds until the message "seen online at..." appeared: when it did, I received a message from him sent 10 minutes before. This happens in 3G and 2G. I reinstalled the app, I did a full wipe of the phone but I don't know what else to do. I thought it was a connection problem, but it's been days :crying: If necessary, I'm using Prime HD 8 (and this happens with Prime HD 9 as well)
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Click to collapse
Couldn't it be because of you have disabled in system settings, accounts and synchronization that applications can sync in background, or disabled automatic synchronization?
Try to check in ACCOUNTS AND SYNCHRONIZATION.
tw9 said:
Couldn't it be because of you have disabled in system settings, accounts and synchronization that applications can sync in background, or disabled automatic synchronization?
Try to check in ACCOUNTS AND SYNCHRONIZATION.
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Click to collapse
It's all always checked. Before it didn't work even in WiFi... I need to restart my phone... I'm getting really angry for this
Could it be a bug of the rom? But it's strange, everything else is working -.-'
uhm maybe you got low memory and system kill whatsapp process?
posted via mobile device
-HuntDX- said:
uhm maybe you got low memory and system kill whatsapp process?
posted via mobile device
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I don't know, it happened also after a full wipe, but it seems to work now, I've installed a previous version.
So I've had multiple calls this morning come into my phone where the microphone doesn't appear to be working, even via Bluetooth. Got a call from my boss earlier and the phone wasn't picking up anything I said. After a reset I was able to make a call and could be heard on the other side, then switched to a BT headset and was still working. Cut to an hour later and I take an incoming phone call while on BT in my car and the same thing happened, it was like I was on mute. Has anyone else run into a similar issue on their N6 or on the N Preview???
BaumerS4 said:
So I've had multiple calls this morning come into my phone where the microphone doesn't appear to be working, even via Bluetooth. Got a call from my boss earlier and the phone wasn't picking up anything I said. After a reset I was able to make a call and could be heard on the other side, then switched to a BT headset and was still working. Cut to an hour later and I take an incoming phone call while on BT in my car and the same thing happened, it was like I was on mute. Has anyone else run into a similar issue on their N6 or on the N Preview???
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Click to collapse
I am having the same issue. People can't hear me what so ever. Will probably have to flash back to M.
g33k3r said:
I am having the same issue. People can't hear me what so ever. Will probably have to flash back to M.
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Click to collapse
I'm on Sprint and having this problem. You?
BaumerS4 said:
I'm on Sprint and having this problem. You?
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Click to collapse
I am on AT&T though I just tried something and it may have fixed it. I downloaded Hangout Dialer to see if making a call on my phone via Google Voice would work. When I called someone, a little popup on the bottom came up and it said, your microphone is disabled, with a button that said enable. I clicked that and now it seems to be working. Not sure how the microphone was disabled.
g33k3r said:
I am having the same issue. People can't hear me what so ever. Will probably have to flash back to M.
Click to expand...
Click to collapse
g33k3r said:
I am on AT&T though I just tried something and it may have fixed it. I downloaded Hangout Dialer to see if making a call on my phone via Google Voice would work. When I called someone, a little popup on the bottom came up and it said, your microphone is disabled, with a button that said enable. I clicked that and now it seems to be working. Not sure how the microphone was disabled.
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Click to collapse
Thanks for the heads up, I tried that and Hangouts said the same thing. I wonder if it is going to keep turning the mic off or if this is a permanent fix.
BaumerS4 said:
Thanks for the heads up, I tried that and Hangouts said the same thing. I wonder if it is going to keep turning the mic off or if this is a permanent fix.
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Click to collapse
I will probably do a bit more testing on it, but luckily I found out a workaround. I assume that "fixed" your issue as well?
g33k3r said:
I will probably do a bit more testing on it, but luckily I found out a workaround. I assume that "fixed" your issue as well?
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Click to collapse
The Hangouts Dialer fix only seems to be temporary, as the mic gets disabled every few hours still. It's not a major problem for making calls, because I can use the Hangouts dialer and it lets me know if I need to enable it. Doesn't work as well though for incoming calls because I don't have a chance to enable it, so it's kind of a crapshoot if it's going to be working or not.
BaumerS4 said:
The Hangouts Dialer fix only seems to be temporary, as the mic gets disabled every few hours still. It's not a major problem for making calls, because I can use the Hangouts dialer and it lets me know if I need to enable it. Doesn't work as well though for incoming calls because I don't have a chance to enable it, so it's kind of a crapshoot if it's going to be working or not.
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Yea, Same thing happened to me just this morning. Luckily I already knew how to fix it.
exact same here....just started out of the blue this morning. rebooted, tried bluetooth etc, nothing worked..... I turned on my 6 to try calling myself via hangouts, and lo and behold a message: 'enable mic' I came to this thread via a goog search on how to enable the mic....Ive never seen a setting for that ever before! Anyway, the hangout process worked so far
How did you flash? Ota or syste.img?
When I came to the N preview..i wiped system, data,cache and dalvik cache. Then i flashed the N system.img, a modified boot.img and SU. I haven't had any of the problems that some are reporting with N. So I'm wondering what is the main difference between install methods.
Hi all,
my 4X, Miui 9.5.4.0 ROM, will not receive text messages most of the time. I can send texts OK but for the most part I cannot receive a text. I say for the most part because every now and then one seems to sneak through for some reason.
The only messaging app installed is the stock MIUI one that came with the phone. I did try a couple of other messaging apps with the same result. They have since been removed.
Any thoughts or ideas appreciated.
TIA
Greg
ghines said:
Hi all,
my 4X, Miui 9.5.4.0 ROM, will not receive text messages most of the time. I can send texts OK but for the most part I cannot receive a text. I say for the most part because every now and then one seems to sneak through for some reason.
The only messaging app installed is the stock MIUI one that came with the phone. I did try a couple of other messaging apps with the same result. They have since been removed.
Any thoughts or ideas appreciated.
TIA
Greg
Click to expand...
Click to collapse
I can't imagine it's something wrong with MIUI? it never actually happened to me, I'd contact your carrier first, perhaps they have blocked numbers from texting you
I recommend also checking in Settings; System apps > Call settings > Blocklist to see if the phone has blocked incoming test messages from any numbers
snkmv said:
I can't imagine it's something wrong with MIUI? it never actually happened to me, I'd contact your carrier first, perhaps they have blocked numbers from texting you
I recommend also checking in Settings; System apps > Call settings > Blocklist to see if the phone has blocked incoming test messages from any numbers
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Click to collapse
I've just placed the SIM into another phone and it works fine, so it's not the carrier. Checked blocklist and nothing there, plus I can miss and intermittently get texts from the same person.
It's got to be a MIUI thing!
ghines said:
I've just placed the SIM into another phone and it works fine, so it's not the carrier. Checked blocklist and nothing there, plus I can miss and intermittently get texts from the same person.
It's got to be a MIUI thing!
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Click to collapse
Do you notice that you lose signal a lot? It could be a faulty antenna band too, it can be replaced under warranty
snkmv said:
Do you notice that you lose signal a lot? It could be a faulty antenna band too, it can be replaced under warranty
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No I have a strong signal, so I do not think it's that.
Just did a test:
1. Rebooted phone
2. As soon as the lockscreen appears I sent a text from my wife phone.
3. It is received.
4. Wait one minute and send another 3 texts from my wifes phone.
5. None received.
6. Reboot phone.
7. The 3 missed texts arrive as soon as the phone reboots.
8. Wait one minute and send another 3 texts from wife's phone.
9. None received.
10. Reboot phone
11. 3 missed texts arrive as soon as the phone reboots.
It has to be MIUI.
ghines said:
No I have a strong signal, so I do not think it's that.
Just did a test
It has to be MIUI.
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That sounds annoying... If you can, go to developer options, and enable "Show all ANR" and use the phone (especially SMS) for a while to see if the culprit is a system process failing to stay alive, and try to clear all data for that process
You should be able to find the process by going to "Installed apps" and enabling "Show system apps"
Researching more on the problem has no real conclusion at all.. Some people solved the problem by just doing a factory reset, some more gets it fixed after calling their carrier, another gets it fixed (temporarily) by just turning airplane mode on and off
snkmv said:
That sounds annoying... If you can, go to developer options, and enable "Show all ANR" and use the phone (especially SMS) for a while to see if the culprit is a system process failing to stay alive, and try to clear all data for that process
You should be able to find the process by going to "Installed apps" and enabling "Show system apps"
Researching more on the problem has no real conclusion at all.. Some people solved the problem by just doing a factory reset, some more gets it fixed after calling their carrier, another gets it fixed (temporarily) by just turning airplane mode on and off
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Click to collapse
I have found the problem. "Turn on MIUI optimization" in Developer Options was turned OFF. Turning it ON fixed the receiving of texts. Tried several times turning it OFF and then ON and texts stopped everytime it was OFF. Don't know what this setting does but it needs to be ON to receive texts.
ghines said:
I have found the problem. "Turn on MIUI optimization" in Developer Options was turned OFF. Turning it ON fixed the receiving of texts. Tried several times turning it OFF and then ON and texts stopped everytime it was OFF. Don't know what this setting does but it needs to be ON to receive texts.
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Click to collapse
That's weird! I have it off all the time, what it does is
1. Closes apps in memory prematurely, this can be bad or good, unused ram is wasted ram anyway
2. Monitor background services and disabled part of it when you're not actually using it, this killed notifications for certain apps for me, at least back in MIUI 8
There's more, but it's really trivial like UI changes it does, happy it's solved though
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Mine is okay so far (exynos) however, when I am connected to whatsapp web (on my computer, on the same wifi network with my note 9) , it'll lose connection to the phone at random intervals. I'd have to unlock the phone, launch whatsapp for whatsapp web to be connected once again.
angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Click to expand...
Click to collapse
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
Sent from my SM-N960F using Tapatalk
carlitobahsoun said:
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
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Click to collapse
I tried still the same problem
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
psychofedex said:
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
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Click to collapse
Have you put the app to sleep?
Same issue but for nearly all apps which require the internet for a notification. Only get the issue on mobile data, when connected to wi-fi all are instant.
angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Click to expand...
Click to collapse
Make sure you turn this off.
I also have the same problem i have tried a lot of solution but none works.
Changed Rom several times, using PNF-root to change heartbeat interval, uninstalled Universal GMS Doze, setting whatsapp as not optimized, deleted whatsapp and data.
Nothing just nothing have helped, im currently on syberia Rom xiaomi Mi5.
But i dont think its Rom related because i had the same problem on Xiaomi.eu ROM and other Roms
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
EDIT: STILL HAVING THE ISSUE
zeanong said:
Make sure you turn this off.
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Funny that menu wasn't available via device care app. My WhatsApp and telegram are optimized blue bar enabled and I dont get issues with notifications .
Sent from my SM-N960U1 using Tapatalk
insaned said:
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
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Hi, How did you solve your problem?
JazonX said:
Hi, How did you solve your problem?
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Actually I thought it was solved by turning off the battery optimization (which it was on by mistake) and thought it was solved but tonight had again the same issue.
In the morning received only the notifications/messages after opening whatsapp.
I'm not sure if this options below might not also be part of the issue (despite not making sense but who knows...)
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
Hazzay88 said:
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
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Click to collapse
When I got the note 9 the update for Pie was 3 days after so didn't have the chance to have it properly tested, but I think I had the issue on both versions.
This issue exists since Samsung introduced their device maintenance. Switching off batterie optimisation for WhatsApp was the solution for me. Actually only WhatsApp, threema and k9-mail have problems receiving push in standby on my phones, any other apps I use don't have this issue. Therfore I think it's more an issue with the apps, less with the rom. Also Samsung states in the settings that apps in standby may not receive actualisations or send notifications.
Go to stettings->apps->WhatsApp and turn off batterie optimisation
Before Samsung introduced this feature, I was using greenify and had the same issue with some apps.
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully. View attachment 4689288
Sent from my SM-N960U1 using Tapatalk
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The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
insaned said:
The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
Click to expand...
Click to collapse
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Thanks for the suggestion.
I have 1 note 9 with Gbwhatsapp and another note 9 with stock Whatsapp. Have issues on both.
One was updated to pie and then did factory reset and restored from cloud (unless the backed up settings somehow contributed to an error and other was just OTA updated without any reset. They even operate on different networks.
Seems pretty odd...
To me the app is showing exactly the same behavior as behaving like the list of "sleeping apps", despite the fact it's whitelisted.
I have a problem with my new 11t pro. Stock Rom MiUI 12.5 purchased in Viet Nam, debloat some app (all in suggested app to debloat). I've use this phone for 2 weeks, and sometimes when im making a call, the other side cannot hear me at all, and i can hear them. This occurs occasionally, i think about 1/15 calls i make. This only happen when i was the one calling, receiving calls is totally fine. I've tried turn off "Hey google", no use. Tried "True phone" dialer instead of Phone by Google, it happens less but still there. Please help!
thangbeo2708 said:
I have a problem with my new 11t pro. Stock Rom MiUI 12.5 purchased in Viet Nam, debloat some app (all in suggested app to debloat). I've use this phone for 2 weeks, and sometimes when im making a call, the other side cannot hear me at all, and i can hear them. This occurs occasionally, i think about 1/15 calls i make. This only happen when i was the one calling, receiving calls is totally fine. I've tried turn off "Hey google", no use. Tried "True phone" dialer instead of Phone by Google, it happens less but still there. Please help!
Click to expand...
Click to collapse
Try resetting the phone and reinstalling the rom like that you will be sure it is not a software problem.
NOSS8 said:
Try resetting the phone and reinstalling the rom like that you will be sure it is not a software problem.
Click to expand...
Click to collapse
Im doing a Factory reset first without debloating to see how it goes, only been 1 day but so far so good.
The proximity sensor is one of the weakest point of the phone.
During call the screen used to turn on and unfortunately the mute button is the first what I used the press with my ear..., so the microphone get muted.
I seen many people reported the same issue.
Check it before making hard reset!