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I find every picture I take with the diamond sub par and not even 3 megapixel standard. my resolution is def set to highest. even my missus's iphone produces sharper more defined pics. diamond pics are soft, cloudy and blotchy when zoomedl auto white balance is useless, always gets things wrong and I have to always fiddle around with manual settings. what are your experiences?
Original files are in zip.. When you hold the td perfectly still the photo's are ok.. when te conditions are worse, i.e. your walking/moving, in darker places, the quality runs back quickly.
I found the camera amazing (except for in the dark, while contra-light doesn't seem to matter that match). Good quality, high-res pictures if you allow it to focus correctly and hold still. Some good modes too.
Prety much the same. Only way to get a reasonable pic is to remove the back when I need as good a quality as possible, and when I do so they're passable. Find auto WB is ok outdoors, but rubbish indoors (badly washed out), and needs a bit of fiddling to get the best out of it.
Bit of a nause, but I'm not a prolific snapper, so it's not the end of the world for me.
camera is amazing on light.
but in the dark it is really ****.
studz said:
Prety much the same. Only way to get a reasonable pic is to remove the back when I need as good a quality as possible,
Click to expand...
Click to collapse
This is exactly what has been said before, i completely agree and I did some tests on it to. Both my images showed that with the cover on, cloudy, misty pictures and with the cover off, good quality, reasonably sharp pictures.
intel286 said:
camera is amazing on light.
but in the dark it is really ****.
Click to expand...
Click to collapse
I do also agree that indoors and in low light the quality isn't that great but outdoors especially in good light the pictures are pretty good. Would be great if there was some sort of software tweak or software upgrade that would improve the quality of the pictures produced.
But at the end of the day we all know it all goes down to the quality of the camera that the manufacturer has used in the device. Im reasonably happy with the 3.2 megapixel that was used but with things like the Samsung i900 Omnia coming out / recently out with a pretty good 5 mega pixel hopefully HTC will take note and upgrade the cameras in future devices.
Im happy with mine, taking the back cover off can be a pain, but it works for me! (For now, hehe!)
Compared to what I just came from (a terrible VGA cam in a Motorola V3), I think the camera is amazing. It's not up to proper camera levels, but if I was after a camera for more than the occasional picture, I'd buy a proper digital cam or one of these phone/camera hybrids.
It does require a steady hand though, and it very low light it's not good, but even in relatively poor light it still did better than I was expecting.
Its just 'OK' in the light and useless in dark.
okay. tried with the cover off and theres definately an improvement, although still not perfect. however, its going to be a major pain in the arse to take the back cover off everytime I want to take an improv picture.
darthbane2k said:
okay. tried with the cover off and theres definately an improvement, although still not perfect. however, its going to be a major pain in the arse to take the back cover off everytime I want to take an improv picture.
Click to expand...
Click to collapse
push the lense cover out....worked for me
but then you have the problems or crap getting in the back of the phone
Pretty good during the day, but at night it turns to ****, my guess is that it tries to prolong the shutter speed instead of increase the gain / ISO sensitivity.
HTC need to learn 2 program.
liamhere said:
push the lense cover out....worked for me
but then you have the problems or crap getting in the back of the phone
Click to expand...
Click to collapse
what if we cover the hole with clear screen protector film?
it would warp the image, short of proper optics you cant just cover a hole an take a picture through it, what we need it some sort of shutter on the back panel, quite easy to manufacture if someone could be bothered
Tendou said:
Pretty good during the day, but at night it turns to ****, my guess is that it tries to prolong the shutter speed instead of increase the gain / ISO sensitivity.
HTC need to learn 2 program.
Click to expand...
Click to collapse
you have any idea what does it take in terms of sensor circuitry to increase ISO sensitivity?
you have any idea how expensive a good camera sensor is (not the crap you see in consumer cameras, which are also **** in the dark)?
guys, I think you're just being unrealistic about what a phone camera should do.
I cleaned up my cover lens and I pushed it more that I wanted and ups it is out so now Im glad with clean photos and once a time I clean up hole back under cover...
...but about steady hand and good not blurry pictures...does anybody worked sports or burst mode with resolution higher than size "L"
kultus said:
I cleaned up my cover lens and I pushed it more that I wanted and ups it is out so now Im glad with clean photos and once a time I clean up hole back under cover...
...but about steady hand and good not blurry pictures...does anybody worked sports or burst mode with resolution higher than size "L"
Click to expand...
Click to collapse
can popping out the lens cover really damage the phone?
well
you'll get dust inside, this shall be most notably when wearing it in pocket...
i managed it by putting a plastic seal around it:
i took one of those cable holders which came with the diamond (e.g. holding the headset together) cut it in the middle (so it was half as high as before) and placed it around the lense
now its closed again (teste with very fine sand) and i got much better photos....
(sry for the bad english ;D - I hope you can get what i mean)
Im wearing it in my pocket and its not that horible than I expected so its your choice...no damage btw glue is still there so its the matter of 2 sec to stick it up...
If you don't want to remove the lens cover, then clean the cover. Have a look at your cover and you should see why the picture comes out the way it does.
I.ve been watching this forum for more on this issue. The camera is crap. I upgraded to the htc rom because it said it made camera improvements. Bull***t. It’s still the same. I take loads of photos and almost all with the diamond have some sort of blurriness. If you have some sort of movement when the photo is taken then it blurs’. Examples below. Because of what another member posted about the same problem. I will be contacting htc support.
http://forum.xda-developers.com/showthread.php?t=412397
My old 2.0 mp Artemis and 3.0 mp Tytn II never had this problem.
Photos with the diamond
http://i274.photobucket.com/albums/j.../IMAGE_041.jpg
http://i274.photobucket.com/albums/j.../IMAGE_022.jpg
http://i274.photobucket.com/albums/j.../IMAGE_014.jpg
i.ve tried without back cover and it makes no diference
Since day one i noticed that the camera makes a clicking sound when it focuses or when its focused. After testing a bit it seems like the camera is hitting the the plastic/glass that is covering the lens.
Is this just me or other people have this as well? I would have cared less but today i made some videos is quite areas and when you manually focus you can hear the camera hitting the plastic/glass and the fact that the auto focus is not suttle but very jumpy. The clicking sound gets recorded which is really annoying.
It's the auto focus. Many other phones do that to.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Yes i know its the auto focus, it just really annoying because that noise gets recorded as well.
My SGS never did it so this seems odd, can anyone confirm there does this so i don't think its a defect?
I'm curious what kind of testing you did because as far as I can tell, the camera is just like any other phone camera in that it has no mechanisms that control focus other than software.
Yea, the sound is generated by the software
Sent from my HTC PH39100 using xda premium
jebise101 said:
Yes i know its the auto focus, it just really annoying because that noise gets recorded as well.
My SGS never did it so this seems odd, can anyone confirm there does this so i don't think its a defect?
Click to expand...
Click to collapse
yeah mine does the same.... kind of annoying but oh well, right?
SlashAdams said:
yeah mine does the same.... kind of annoying but oh well, right?
Click to expand...
Click to collapse
not oh well, if its a defect then i will go exchange it. But if its normal then i guess i will have to live with it.
I'm not talking about the shutter sound its when you focus that when i hear the noise as it focuses the lens.
Mine does the same unfortunately. Maybe it is a thing with the majority of the vivids?
I just went to the ATT store to see if this is just a problem with a few phones. The display model did the same thing. I guess I am not too worried as you really do not need to manually focus while taking a video, as this would be the only way the noise would effect anything.
yeah i confirmed with a friends raider same results. Sad really that a $600 device would have this issue.
jebise101 said:
yeah i confirmed with a friends raider same results. Sad really that a $600 device would have this issue.
Click to expand...
Click to collapse
It bugs me, but I guess I just won't take videos and manually focus. Other than that it is most certainly the best android device I have owned.
Yeah, just tested it on mine too. Agreed, that a $600 device shouldnt have that problem. It just surprised me just how loud the noise actually is...
The refocusing sound IS software generated. If you are running RumRaider, a user posted a camera.apk that does not have the software refocusing sound. The Actual refocusing lens make a very faint sound that is barely audible.
dizzyraider said:
The refocusing sound IS software generated. If you are running RumRaider, a user posted a camera.apk that does not have the software refocusing sound. The Actual refocusing lens make a very faint sound that is barely audible.
Click to expand...
Click to collapse
thats is really stupid then. Any way to install the apk on current stock?
Turn the phone around and watch the camera while you focus. It most certainly looks like it is hitting the glass which is what makes it click. It is indeed faint, but when recording videos it is highly audible.
jebise101 said:
thats is really stupid then. Any way to install the apk on current stock?
Click to expand...
Click to collapse
You probably can't without root access since you need to replace the camera.apk in the system folder.
russ9127 said:
Turn the phone around and watch the camera while you focus. It most certainly looks like it is hitting the glass which is what makes it click. It is indeed faint, but when recording videos it is highly audible.
Click to expand...
Click to collapse
I don't think its actually hitting the front lens, it's just the lens inside moving as you would with any regular camera. Its not any design flaw that affects the longevity of the camera.
dizzyraider said:
You probably can't without root access since you need to replace the camera.apk in the system folder.
I don't think its actually hitting the front lens, it's just the lens inside moving as you would with any regular camera. Its not any design flaw that affects the longevity of the camera.
Click to expand...
Click to collapse
Well i do have root access so no issues there. Also when i created this thread it seemed to me the lens is hitting the glass. Im hopeful its just software and not hardware
jebise101 said:
Well i do have root access so no issues there. Also when i created this thread it seemed to me the lens is hitting the glass. Im hopeful its just software and not hardware
Click to expand...
Click to collapse
The loud refocusing sound is software generated to make it sound like a normal camera, the faint one that you hear is the actual lens trying to refocus. Truthfully I wouldn't be too worried as I hear the same refocusing sound from other phones camera that has the capability to focus.
Hello,
I can hear on mine phone the same thing what you describing. But is not so loud. Spoken with HTC support and they said that this sound is normal. So our phones are safe.
I have the same issue with my HTC Raider
dizzyraider said:
The refocusing sound IS software generated. If you are running RumRaider, a user posted a camera.apk that does not have the software refocusing sound. The Actual refocusing lens make a very faint sound that is barely audible.
Click to expand...
Click to collapse
My Raider makes the annoying lens focusing sound as well. It's not the shutter sound. My EVO 3D never has this kind of issue when recording.
I've recorded a short video using my Raider to demonstrate the lens mechanical focusing sound. Here's the link: youtube.com/watch?v=lh7m5JPhpBU
Note: the sound is much quieter on Youtube than viewing the original file on my computer. I think Youtube somehow manage to reduce the noise. But that's not the solution, obviously.
Edit: Here's another video a guy shot using HTC Vivid (Raider/Holiday) on Youtube. Link: (youtube.com/watch?v=6xaV8CzPeq8&list=PLF12EB9E9EA26EE3A&index=8&feature=plpp_video).
If you jump to 1:02 through 1:32, you'll hear the "clicking" sound when the lens is trying to focus.
Another HTC Raider Lens Focusing Sound Demo I recorded on purpose: youtube.com/my_videos_edit?ns=1&feature=vm-privacy&video_id=0Jye4CsUGHI
First of all,Sorry if this thread had been covered elsewhere.. Been using my xperia z for few months now and just yesterday I been using my phone to take pictures for the whole day. I notice that my phone start to have a click sound when my phone zooming either in or out. I have made my phone silence of its camera sound but it seem like the sound was not from the speaker but from the back of the phone. As if there is something hitting the back glass of the phone. Note: it was hot yesterday, my xperia z was in my tough case by casemate, and phone was hanging at my neck the whole time. Beforehand it never had any sound but now it does and sometimes occasionally happen. Do u guys facing the same problem? And what might be the reason for the click soubd? Should I be worried?
Thanks all
ILoveXperia said:
First of all,Sorry if this thread had been covered elsewhere.. Been using my xperia z for few months now and just yesterday I been using my phone to take pictures for the whole day. I notice that my phone start to have a click sound when my phone zooming either in or out. I have made my phone silence of its camera sound but it seem like the sound was not from the speaker but from the back of the phone. As if there is something hitting the back glass of the phone. Note: it was hot yesterday, my xperia z was in my tough case by casemate, and phone was hanging at my neck the whole time. Beforehand it never had any sound but now it does and sometimes occasionally happen. Do u guys facing the same problem? And what might be the reason for the click soubd? Should I be worried?
Thanks all
Click to expand...
Click to collapse
I've got the same problem. Is it normal?
Mine does it aswell.... my guess is that the sounds comes from the lens when stabilizing/focusing the picture
klijakub said:
I've got the same problem. Is it normal?
Click to expand...
Click to collapse
I thought I was the only or had spoiled my phone.. Its maybe normal but should be taken into consideration of what it might be..
kolipko said:
Mine does it aswell.... my guess is that the sounds comes from the lens when stabilizing/focusing the picture
Click to expand...
Click to collapse
I was thinking the same but then when I try to detect the sound it comes from the back panel that is located near to the len.. So as for the lens stabilizing or focusing it at the lens and not the back panel. I hope this is not a problem that may cause malfunctions to the device..:crying: maybe im not hearing it properly of the sound location..
Last Tuesday my phone got wet while on a bicycle ride where it started to rain. The phone got wet enough that it started to randomly jump to different screens. I turned it off and put it in my pocket. Once I got home and dried the phone it seemed fine, and in fact the next day used the dual cameras to take a pic with no problem. There seems to be no water damge indicator in the dual flash.
Today tried to take a picture using the dual cameras and immediately got this crackling sound and the cameras wouldn't focus. I've done a search and couldn't find this exact problem elsewhere. The best way to understand what the cameras are doing is to show a video taken with them:
https://youtu.be/rms54f8O4vA
You can both see the inability of the cameras to focus and hear the crackling sound they make while trying to focus.
If I shift to the front facing camera it works just fine.
What to do? are the dual cameras kaput?
No one huh
Sent from my 831C using XDA Free mobile app
I have similar problem. Just bought it on ebay. Other camera works well. So just buy the new module for 25$ on ebay and replace it.
Which module?
rhe12 said:
Which module?
Click to expand...
Click to collapse
I think they mean the camera.
http://www.ebay.com/itm/OEM-HTC-One...ll-Assembly-/262017982132?hash=item3d017d1eb4
Oh OK thanks, that makes sense. In fact I found this which seems to confirm it:
https://www.ifixit.com/Answers/View/211994/How+do+I+replace+rear+camera+on+HTC+One+M8
Same symptoms, same suggested handling. I don't think I want to try and do it myself though, will have to find somebody who can do it for me...
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
KyleLee088 said:
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
Click to expand...
Click to collapse
There is no issue, that is normal. I notice the same with my mate 10 pro. Your phone is fine.
KyleLee088 said:
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
Click to expand...
Click to collapse
Shake it with the S-Pen removed .
Sent from my SM-N960U1 using Tapatalk
My phone makes a very loud rattle noise near the cameras when I shake it. Starting last night, when I use Live Focus or the 2x zoom, I get a really loud buzzing and vibrating coming from the top ear piece and the camera will not focus (pictures look absolutely terrible). I called Samsung last night and they used Samsung Tutor to mirror my screen and I wish I could have recorded the girl's reaction when seeing the photo quality. Unfortunately, I have to send it back to Samsung for repair. Sucks.
KyleLee088 said:
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
Click to expand...
Click to collapse
You explained your problem in such a way that you literally answered your first question.
You shake the phone and you hear a rattle. You equated that to the mechanism that allows OIS.
You open the camera app and you still hear it only quieter. Well that's because the mechanism is now being controlled by the camera app so it's trying to keep it stable and centered.
The camera module is pretty small so the force of shaking the phone is bound to make it make some noise.
When you switch modes the aperture is closing opening and moving on it's axis slightly. So it makes some noise if you are listening but it's hard to gauge your definition of "violently" when it's so small and we can't see your device.
Everything sounds normal.
pcriz said:
You explained your problem in such a way that you literally answered your first question.
You shake the phone and you hear a rattle. You equated that to the mechanism that allows OIS.
You open the camera app and you still hear it only quieter. Well that's because the mechanism is now being controlled by the camera app so it's trying to keep it stable and centered.
The camera module is pretty small so the force of shaking the phone is bound to make it make some noise.
When you switch modes the aperture is closing opening and moving on it's axis slightly. So it makes some noise if you are listening but it's hard to gauge your definition of "violently" when it's so small and we can't see your device.
Everything sounds normal.
Click to expand...
Click to collapse
Would be interesting to know if a shock or drop can cause damage to the camera mechanism more now on this note than the previous models.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Would be interesting to know if a shock or drop can cause damage to the camera mechanism more now on this note than the previous models.
Click to expand...
Click to collapse
It's a moving part so it's very possible. Or it just fails with age.
pcriz said:
It's a moving part so it's very possible. Or it just fails with age.
Click to expand...
Click to collapse
Yep, that's what I was thinking, mechanical parts.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Shake it with the S-Pen removed .
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
When removing the S Pen, the rattling noise changes slightly but doesn't decrease.
pcriz said:
You explained your problem in such a way that you literally answered your first question.
You shake the phone and you hear a rattle. You equated that to the mechanism that allows OIS.
You open the camera app and you still hear it only quieter. Well that's because the mechanism is now being controlled by the camera app so it's trying to keep it stable and centered.
The camera module is pretty small so the force of shaking the phone is bound to make it make some noise.
When you switch modes the aperture is closing opening and moving on it's axis slightly. So it makes some noise if you are listening but it's hard to gauge your definition of "violently" when it's so small and we can't see your device.
Everything sounds normal.
Click to expand...
Click to collapse
Huh, from my past experience with phones with OIS, the rattle would always completely go away when the camera app is launched.
I'll try to get some video of the cameras moving around when switching from Auto to Live Focus and vice versa
---Update---
https://streamable.com/jrdtl
KyleLee088 said:
When removing the S Pen, the rattling noise changes slightly but doesn't decrease.
Huh, from my past experience with phones with OIS, the rattle would always completely go away when the camera app is launched.
I'll try to get some video of the cameras moving around when switching from Auto to Live Focus and vice versa
---Update---
https://streamable.com/jrdtl
Click to expand...
Click to collapse
Not sure how you did that video, but it looked cool. Looked like an eye was there. Lol
Joking aside., Removed my S-Pen and shaked my phone , I could here a slight rattle, then with the S-Pen still removed I launched the camera app, and there was no rattling at all. So maybe yours is loose? Or maybe it's within tolerance levels. Hard to say without looking at the technical manual for this phone.
Sent from my SM-N960U1 using Tapatalk
KyleLee088 said:
When removing the S Pen, the rattling noise changes slightly but doesn't decrease.
Huh, from my past experience with phones with OIS, the rattle would always completely go away when the camera app is launched.
I'll try to get some video of the cameras moving around when switching from Auto to Live Focus and vice versa
---Update---
https://streamable.com/jrdtl
Click to expand...
Click to collapse
That does seem a little loud
KyleLee088 said:
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
Click to expand...
Click to collapse
That's the image stabilizer module. It's supposed to move. If you lunch the camera and shake the phone again you'll notice you don't hear the sound.
stondec100 said:
That's the image stabilizer module. It's supposed to move. If you lunch the camera and shake the phone again you'll notice you don't hear the sound.
Click to expand...
Click to collapse
The sound persists even when the camera app is open
KyleLee088 said:
The sound persists even when the camera app is open
Click to expand...
Click to collapse
Must be faulty. Any drops?
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Must be faulty. Any drops?
Click to expand...
Click to collapse
Never dropped before
KyleLee088 said:
Never dropped before
Click to expand...
Click to collapse
I wouldn't worry about it then. If pics are fine.
Sent from my SM-N960U1 using Tapatalk
So, any news on this? I have the same problem, never dropped the phone but have this rattling sound, and it never seems to finish focus. Either in Live Focus or over 2.0x zoom pics in auto mode.
I will send it over for repair, but don't know how much will cost or take to fix it... Any news about that.?
I have this issue as well (unlocked model).
I had a similar issue on my note 5 (that model also produced a "buzzing" noise as the OIS mechanical, possibly MEMS based, system itself stabilized).
My Note 9 does this as well, consistent with the behavior in this thread and reported elsewhere on the internet . There are plenty of Youtube videos that accurately reproduce the problem.
It seems to be a common problem, although I admit I did not notice it when I first started using my phone.
I admit, the first time I noticed it was after a moderate drop. I have a rugged case (a Supcase, one of only a handful of rugged Note 9 cases that come with a built in screen protector).
I dropped the phone from 2~3 feet, and the phone landed on or near the corner, meaning it translated a lot of the impulse of the impact into the phone and the case's chassis.
That was when I first noticed the rattling. I picked up the phone and shook it to hear if there was anything wrong and noticed the rattling. It may be that this was simply the first time I actually noticed the noise and that it was always there, but its also possible that the impact of that fall caused some component of the OIS system to come loose or break.
It would be nice to hear from Samsung about this.
To reiterate:
i noticed this on my super old Note 5. Same exact sort of behavior with the camera, although that one produced the known buzzing/hissing noise associated with the OIS system, itself, stabilizing (also a visible distortion in the image displayed as the system came into balance).
My suspicion is that this is probably similar to the problem with the Note 5. Annoying. Odd for a flagship. Scary. Especially considering the price. AND.... critically.... possibly something that may become worse over time.
No obvious functionality issues.
One thing that might help would be an app or service that will provide a more thorough diagnostic of the camera sensor. Whatever that entails. Running all systems through their range of calibration and functionality to detect any problems.
Given the IP68 rating, I would be surprised if a drop from 2-3 feet with a known quantity rugged case would not be a warranty issue if the camera were damaged in some way.
my biggest concern is that if the, presumably OIS system, is allowed to wobble around to an extent that *sounds* like movement on the order of ~0.5-1.0 mm (which is miles of movement in this type of application), will this result in long term damage. If, every time I take a step, the sensor is wobbling back and forth.... 10s or hundreds of thousands of times... up and down every time I jump in and out of my car (I literally jump, its a big vehicle).... will these things reduce the lifespan of the camera as a result of this "looseness"?
On a side note if you did not buy your Note 9 from Samsung.com directly you cannot ever forever sign up for Samsung Premium care.
They absolutely will not, under any circumstances, allow you to sign up for their premium insurance plan, even if you purchased the device from Att or Verizon or T-mobile.... Even if you bought it yesterday. Even if you go to Best Buy and let someone look at the pone and verify that its not damaged.
no possibility. So its 100% Asurion and the warranty.
If you have ever tried to replace a Note with Asurion, you know that they typically do not provide direct replacements. Instead they will provide you with the newest top-tier S-phone. Either because they don't ever have enough refurb Note devices, or because the Note is too expensive, wholesale. Even Samsung has had issues with Note replacements through warranty or insurance.
I sent mine off to Samsung and should have it back this week. They didn’t really ask any questions or seem very concerned, but I rarely get anyone that can speak or understand English. Their lack of concern and customer service throughout this issue has been very disappointing.
Sent from my iPhone using Tapatalk
Got an email yesterday saying that my repair was complete and device has shipped. This is what they included in the email:
Original Problem:
MENU / COMMON APPLICATION ( NATIVE) - CAMERA / VIDEO - QUALITY ISSUES
Problem found:
CAMERA FAILURE
Solution:
REPLACED COMPONENT