Incoming calls: first seconds caller can't hear me - Huawei P30 Pro Questions & Answers

I've a strange problem. When someone is calling me it will take a second of 6-10 before they start hearing me.
I've tried to put the simcard in a different phone and then the problem is gone.
Restarting the phone, disabling volte, changing modus from 4g to 3g, disable calling by wifi doesn't have any effect.
If I call it also will take a few seconds when they can hear me.
I'm running 11.0.0.153
What else could I try?

If I connect the phone with a bluetooth headset I have immediately connection..Could there some internal software I should reset?

Sorry I can't help you but how did you disable VoLTE? I can't find out how to do it. Thanks

Related

Wifi driving me crazy!

I posted this in the general forum but got no replies. Is there any way to use direct push without it turning wifi on all the time? Every time I make a phone call or loose reception wifi switches itself on. It is extremely annoying. I am constantly turning it off and almost every time i take my phone out of my pocket wifi is back on. Does anyone else get this? Can I tell direct push to only use the cellular data connection? I know it is direct push because if I enable it the problem goes away. Please help!
Am I seriously the only one with this problem? Cause its drivin me nuts. When I turn wifi off, I want it to stay off. No suggestions?
push should automatically alternate between data and wifi. it gives wifi priority before data.
JKingDev said:
I posted this in the general forum but got no replies. Is there any way to use direct push without it turning wifi on all the time? Every time I make a phone call or loose reception wifi switches itself on. It is extremely annoying. I am constantly turning it off and almost every time i take my phone out of my pocket wifi is back on. Does anyone else get this? Can I tell direct push to only use the cellular data connection? I know it is direct push because if I enable it the problem goes away. Please help!
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What what what? Your wifi turns on auto? Never heard such thing neither ever happened to me. Seems too odd since in the kaiser wifi only turns on when you activate via key combo or in the control panel! Don't u mean ur data conn is always switching on? Maybe it's cause of the rom you have!
uh use your imagination dude.
It automatically goes to wifi if it's on.
ChumleyEx, That's not the issue here.
The issue is that WiFi automatically turns on after a call, when it was OFF beforehand. JKingDev confused the issue in his OP.
The problem is not exclusive to the Kaiser either. My HTC Vox (WinMo 6.1 Standard) is doing the same thing.
Until reading this thread, I hadn't made the relationship between push activesync email and wifi being automatically turned on after a call. I still have yet to confirm that the issue exists without Push ActiveSync enabled.
One further peice of information - it only seems to be an issue after WiFi has been manually turned on at some stage of the phone's current power-on session.
i.e. If I reboot the phone and don't turn WiFi on manually, I can make/receive calls without Wifi turning on automatically.
Once I turn wifi on then off again, then make/receive a call, Wifi will automatically turn on after the call.
And it's very inconsistent as well, which makes this doubly frustrating. For example, I've just tried to replicate the issue using my examples above, and it's not happening now :-\
Perhaps it's only an issue after calls longer that 'x' seconds? Max call-time I tested was 13secs.
Phrak said:
Perhaps it's only an issue after calls longer that 'x' seconds? Max call-time I tested was 13secs.
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Are you on EDGE or 3G?
On EDGE while in a call the data will be put on hold. That could mean that if your call is long enough the push connection will timeout, and it will try to use Wifi to maintain connection (as the goal of push is for it to be constantly connected)?
Just thinking out loud, I've never used push myself.
Hello,
I'm experiencing the same problem since I "update" the Touchflow 3D with a communications tab. Before that I didn't noticed thi.
Symptom are exactly from the post here upper.
* When I'm in a call after few seconds.
* I used Exchange ActiveSync
* Diamond last official ROM
* just added : http://forum.xda-developers.com/showthread.php?t=432528
Since them Wifi auto on and really anoying when I'm uing my bluetooth headset.
André
I get this issue with the stock orange UK 6.1 ROM.... any ideas yet?

Odd message ?

When I make a phone call I get the message "Conditional call forwarding active" Anyone know what that is about? I also get a brrrp of tones just before the phone I am calling begins to ring is that normal?
Just cancel all diverts on settings menu, it sometimes happens when you have a vm divert on the network hlr
Sent from my GT-I9000 using XDA App
OK I think I get it. It forwards any other calls to my voicemail if I am on the phone. Odd as I have it set for call waiting as well.
I don't know if this may help somebody or if it is an extremely newbie thing or what.. but I kept getting the "Call Forwarding Active" message whenever I tried to call, and then the call just droped and nothing happened. This happened to me for a week, I turned the phone on and off and that didn't helped.. After a lot of trying and error, I realize that it seems as if there is something in the network that sort of 'crashes' the calls, so I have to disconnect form the network and then connect again.
Now I can make calls
To disconnect from the network:
Settings->Wireless and network->Mobile networks->Network Operator->Default Setup
Select Manual and choose the one you should be connected to.
I actually chose another network, failed connecting and then try the one I use. And that made the trick for me...
Hope this helps somebody.

Few important problems

1st most annoying problem is that me and my wife have same p20 pro, same network, and most of the time when I call her it dosconnects after 15/30 sec. She pickup the phone, we are talking, and all this time she have window with Red and green icons to answer or not my call, but its already answered, and after 30sec just disconnects. Some1 knows how to fix that? It happens whenever shes on home wifi or not. We both reset network settings and nothing changed. We both using volte and wifi calling.
2nd problem is that I can't connect both of phones with hisuite. Tested on 2 computers and 3 different cables (2 original OEM) with/without hdb and Debugging. Some1 help pls
hexen88 said:
1st most annoying problem is that me and my wife have same p20 pro, same network, and most of the time when I call her it dosconnects after 15/30 sec. She pickup the phone, we are talking, and all this time she have window with Red and green icons to answer or not my call, but its already answered, and after 30sec just disconnects. Some1 knows how to fix that? It happens whenever shes on home wifi or not. We both reset network settings and nothing changed. We both using volte and wifi calling.
2nd problem is that I can't connect both of phones with hisuite. Tested on 2 computers and 3 different cables (2 original OEM) with/without hdb and Debugging. Some1 help pls
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I never had either of these problems. Sorry I can't help. Maybe disable WiFi calling and see what happens.
Turn off Volte.
Retry, should be fine.
Auto brightness always re-opening
dladz said:
Turn off Volte.
Retry, should be fine.
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That helps. Thx!

wifi Calling problems.... (help? pls?)

First off, I can make outgoing calls 100% of the time, and never have any problem except a split-second delay (as expected with VOIP)
Receiving calls though......
First, wifi calling randomly turns off, with a note I find later about "wifi calling is not available at this location" ---- yes, I have poor reception, and I know wifi calling requires an always-active GPS signal so rain or clouds can kill it --- but it never turns back on once the storm/cloud/whatever is gone, it stays turned off until I manually turn it back on.
Second, even when it is turned on, I will randomly get no notification - no ring, no vibrate, the screen stays black, and no "miss call" notification, I just get told later that someone tried to call me and it went straight to voicemail.
Third, when it does register an incoming call, I will swipe to answer and the phone app will... kinda half-freeze... it acts like it's trying to answer the call, where the red end button appears, but all the other buttons are greyed out except message. It's in a strange limbo-like state of being answered and not... when this happens usually the other party will connect and can hear me, but whatever they say never reaches me.
Fourth, I answer the call, everything seems fine, I say hello and just hear my own voice echoing, and even though I answered the call, they never connect and end up on voicemail.
I know that WiFi calling is a "new technology" (even if we've been using VOIP for years....) and Sprint hasn't "ironed out the bugs" yet, but is there anything I can do to improve it?
I have tried doing a hard reset on the phone, updating PRL/settings/OS, changing the phone data mode from LTE to CDMA, sprint tech changed out my SIM card for a new one, airplane mode (which doesn't work because it turns off GPS)... none of it works and I still miss a good 60%+ of my calls... any other suggestions?
Ashton_Durkhun said:
First off, I can make outgoing calls 100% of the time, and never have any problem except a split-second delay (as expected with VOIP)
Receiving calls though......
First, wifi calling randomly turns off, with a note I find later about "wifi calling is not available at this location" ---- yes, I have poor reception, and I know wifi calling requires an always-active GPS signal so rain or clouds can kill it --- but it never turns back on once the storm/cloud/whatever is gone, it stays turned off until I manually turn it back on.
Second, even when it is turned on, I will randomly get no notification - no ring, no vibrate, the screen stays black, and no "miss call" notification, I just get told later that someone tried to call me and it went straight to voicemail.
Third, when it does register an incoming call, I will swipe to answer and the phone app will... kinda half-freeze... it acts like it's trying to answer the call, where the red end button appears, but all the other buttons are greyed out except message. It's in a strange limbo-like state of being answered and not... when this happens usually the other party will connect and can hear me, but whatever they say never reaches me.
Fourth, I answer the call, everything seems fine, I say hello and just hear my own voice echoing, and even though I answered the call, they never connect and end up on voicemail.
I know that WiFi calling is a "new technology" (even if we've been using VOIP for years....) and Sprint hasn't "ironed out the bugs" yet, but is there anything I can do to improve it?
I have tried doing a hard reset on the phone, updating PRL/settings/OS, changing the phone data mode from LTE to CDMA, sprint tech changed out my SIM card for a new one, airplane mode (which doesn't work because it turns off GPS)... none of it works and I still miss a good 60%+ of my calls... any other suggestions?
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do u have a vpn active?
plus i dont think GPS has anything to do with "WIFI" calling.
as long as wifi is connected to a proper wifi network, that should be all you need.( other than if a VPN is activated or wifi network is congested/ to many AP ssids with overlapping channels, then it should work fine.)
I did before the hard reset (one-dot), I dont now. so it didn't seem to matter...
Ashton_Durkhun said:
First off, I can make outgoing calls 100% of the time, and never have any problem except a split-second delay (as expected with VOIP)
Receiving calls though......
First, wifi calling randomly turns off, with a note I find later about "wifi calling is not available at this location" ---- yes, I have poor reception, and I know wifi calling requires an always-active GPS signal so rain or clouds can kill it --- but it never turns back on once the storm/cloud/whatever is gone, it stays turned off until I manually turn it back on.
Second, even when it is turned on, I will randomly get no notification - no ring, no vibrate, the screen stays black, and no "miss call" notification, I just get told later that someone tried to call me and it went straight to voicemail.
Third, when it does register an incoming call, I will swipe to answer and the phone app will... kinda half-freeze... it acts like it's trying to answer the call, where the red end button appears, but all the other buttons are greyed out except message. It's in a strange limbo-like state of being answered and not... when this happens usually the other party will connect and can hear me, but whatever they say never reaches me.
Fourth, I answer the call, everything seems fine, I say hello and just hear my own voice echoing, and even though I answered the call, they never connect and end up on voicemail.
I know that WiFi calling is a "new technology" (even if we've been using VOIP for years....) and Sprint hasn't "ironed out the bugs" yet, but is there anything I can do to improve it?
I have tried doing a hard reset on the phone, updating PRL/settings/OS, changing the phone data mode from LTE to CDMA, sprint tech changed out my SIM card for a new one, airplane mode (which doesn't work because it turns off GPS)... none of it works and I still miss a good 60%+ of my calls... any other suggestions?
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Oh sprint. I always had network connectivity issues with them. I wouldn't be surprised if this is something that is wrong on sprints end
bober10113 said:
plus i dont think GPS has anything to do with "WIFI" calling.
as long as wifi is connected to a proper wifi network, that should be all you need.( other than if a VPN is activated or wifi network is congested/ to many AP ssids with overlapping channels, then it should work fine.)
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You have to have an active GPS signal for "e911 services" --- yes the app claims you can set your location manually, but doing so does nothing and as soon as my phone loses cell/GPS reception, wifi calling goes off and will NOT come back on till reception is restored (also I've used two of Sprints Femtocells and both of them required an active GPS for e911 so....)
Bober_is_a_troll said:
Oh sprint. I always had network connectivity issues with them. I wouldn't be surprised if this is something that is wrong on sprints end
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yeah.... since about the start of this year my LTE speeds have gone down (though only in actual use! --- run speedtest and magically I have like 50mbps, even though I can't watch youtube even at 144p without it buffering and asking my phone "Alexa Next Track" returns an error about connectivity) Also my reception in my home has gotten worse in the last couple months --- for the last 17.5 years I've been able to make/receive calls on sprint over normal cellular without issue as long as it wasn't raining (yes, I've been with Sprint for almost long enough to raise a child.... they started out as the best carrier in my area, believe it or not), but now even though my phone reports 2 bars (out of like 8 or 10), I recieve almost no calls, and drop outgoing ones very frequently unless I switch to WiFi Calling.
So... yeah... I figured it was actually bad implementation on either Samsung or Sprint's part, but I was hoping there was something I could do to improve it....
Ashton_Durkhun said:
You have to have an active GPS signal for "e911 services" --- yes the app claims you can set your location manually, but doing so does nothing and as soon as my phone loses cell/GPS reception, wifi calling goes off and will NOT come back on till reception is restored (also I've used two of Sprints Femtocells and both of them required an active GPS for e911 so....)
yeah.... since about the start of this year my LTE speeds have gone down (though only in actual use! --- run speedtest and magically I have like 50mbps, even though I can't watch youtube even at 144p without it buffering and asking my phone "Alexa Next Track" returns an error about connectivity) Also my reception in my home has gotten worse in the last couple months --- for the last 17.5 years I've been able to make/receive calls on sprint over normal cellular without issue as long as it wasn't raining (yes, I've been with Sprint for almost long enough to raise a child.... they started out as the best carrier in my area, believe it or not), but now even though my phone reports 2 bars (out of like 8 or 10), I recieve almost no calls, and drop outgoing ones very frequently unless I switch to WiFi Calling.
So... yeah... I figured it was actually bad implementation on either Samsung or Sprint's part, but I was hoping there was something I could do to improve it....
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Switch telco's... Sprint dropped the ball. They invested in. Winax , then LTE took off. They've been behind ever since

Question Calling issues with both VoWiFi and VoLTE

I am having issue when calling (outgoing) to any person over WiFi or LTE. The call won't connect at all but the other person's phone will ring and I won't hear a thing. I have to enter flight mode for few seconds, disable flight mode and then I will be able to make calls again.
What could be the possible issue? This has become a very bothersome and I am suspecting that some users are also unable to reach me at times. I tried resetting the phone, did a network reset, and played with call over WiFi and LTE settings. Nothing seems to fix the issue. Is this a common problem with Vivo devices?
Any work around is appreciated.
TIA.

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