Hey guys, my touch screen is acting really weird. multiple clicks, sometimes stops working at all so I have to block my phone and wake it so it works. Sometimes it works right for 10 minutes, sometimes every damn second. It is a real pain.
I have taken it appart to check the screen flex cables but they were both perfectly tight.
Any help?? It is becoming a problem and maybe one day it will stop working at all
Do you have Facebook app installed ? If you do uninstall it and see if the problem is still there,i have the same problem,but when i uninstalled the app it happens less often and its not that bad when it happens.
gonna try that. But I dont think thats the problem because when I tried flashing new roms the problem persisted even when in TWRP
Hello there
This is regarding a P20 Pro (running Pie EMUI)
Getting some error as following : suddenly, the camera won't start at all / black screen
(attached a screenshot that usually displays when attempting to start the camera)
Usually goes away after a restart, but not all the time
Is this a hardware malfunction or?
Any suggestions appreciated
Thanks a lot
Could be either hardware or software, first step, find camera app in settings and clear data.
If no result,, backup and reset phone, if this fails to cure it, then its likely hardware so contact carrier or huamwei
Sent from my CLT-L09 using Tapatalk
Hi I have the same problem. It works after restarting the phone but it is just temporary fix. I tried cleaning cache and data, factory reset no change. Interestingly the issue is reported on other forums. I don't know is it software or hardware problem
This thing started with that ****ty Pie update. if you can rollback do it, i sadly cannot since my region dont support it, hope this **** got fixed next patch.
hi , since i have updated my phone to android P , my nokia is acting a bit weird , every now and then the phone reboots itself without warning . i know it is a software issue so i thought i could use a custom rom but strangely there aren't any roms , why is that ??
anyways , can anyone help me with my reboot problem ??
it would be nice to tell me where i can find some custom roms ??
thank you in advance.
Mine did those as well, just factory reset it and you ll be fine. Good luck finding custom roms.
Problems that i have with my nokia 8 (Pie / February Security Patch):
* Sometimes WiFi doenst work. disable/re-enable WiFi, then it works again
* Sometimes Bluetooth doesn't work with my Nokia/Withings Steel HR. Disable/re-anable, then it works
* My fingerprints are always lost after a day or so. I lost the desire to do it all the time new.
Hardreset solved this issue. :'(
Ya, got all of the above...the worst thing is, it forgets fingerprints...but also wont allow you to use the same finger again (which was forgotten...but wasnt)...after all 10 fingers and the phone "forgetting" about them...I could not add an "old" finger, hence I wasnt able to use fingerprint unlock anymore...wow.
The random restarts + WiFi loss are rare, but very annoying.
I am facing the same issue on Nokia 8 of losing fingerprints.
Random reboots are happening a couple of times in a week, without indication as to what rebooted the phone.
Hey all just checking to see if anyone has same issue, it is persisting beyond an update. I plug in for night and usually every morning screen is off. Takes me holding down power button for ten seconds for it to come back. Not sure if I'm rebooting phone and it was on or if it was off.
Same here. Got it 2 times. No idea!!!
Exactly same issue, happens every 3-4 days.
I have same problem. After last update, that hapoend 3 times already. I wonder why...
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
From your list I'm using only Spotify. However I'm afraid that my phone was turning off even before I got this app. Will check anyway (already uninstalled it), and will let you know.
What I can say for sure is that my phone is switching off completely (not only display) as all my Bluetooth devices are disconnected straight away.
Hope we will find a solution for this issue!
it happened to me twice as well, having the phone for almost 2 months. It is a bit annoying and I dont understand why it happens. Among the list of these apps, I only have Spotify installed as well.
I dont have any apps from Your list. My phone turned off twice since last update, before that, for 1 month everything was ok. Now seems good aswell, we will see.
Seems like its none of the apps. My phone also completely disconnects from my devices and none of the buttons work (like double press volume button for camera). Have to hold the power button for a while and it starts up.
My Always on display is off
Random phone off was happening before the update and it's still happening after!
Also at times phone send to be so sluggish! 7gb+ram still available at that time.
North America 12gb/512gb.
All stock.
Sent from my ASUS_I001DC using Tapatalk
Ok, this issue together with the reported complaints of dust in camera lens has made me hold on the purchase of this phone.
Isn't there an official ROG II forum where all of you can complain so Asus can look into this issue maybe request dump files and resolve it once and for all?
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
Well my doesn't randomly turn off and I'm using blockada if that sheds any light...
Also, I don't use Spotify
I have deleted all the apps. Literally done a reset to the factory settings to see what happen and this morning phone turned off again... That's really annoying.
I have found relevant topic on Asus forum: https://zentalk.asus.com/en/discussion/12715/rog-phone-2-12-512-freezes-and-auto-restart-problem
Looks like they are not fully aware of the problem....
Is there any update for this case?
I'm experiencing random hangs as well after updated the firmware to the latest. It reads my power button and will shows the options to reboot but the UI is totally not responsive, have to hard reset it Everytime.
Since factory reset everything seems to be fine, however it's just few days since I have done it.
09/12/2019 - I can confirm that after factory reset everything works fine. If anything change I will let you guys know straight away.
02/01/2020 - Annnnnd it's back... After few weeks phone started switching off again and tbh the whole thing intensified. Yesterday phone went off 9 times. On top of that when it's off it drains battery like crazy - 5mins and 20% is gone. Bluetooth doesn't work properly as well. I'm aware that others don't have any problems with ROGII, however I'm afraid that due to personal experience I won't buy Asus phone again and won't recommend it to anyone.
Rog phone 2 turns off automatically
Same problem here happened twice in 2 days everytime phone is off i have to hard restart to switch on the phone
Does anybody got any solution for this problem
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Shahruq said:
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Click to expand...
Click to collapse
What version of beta you use?
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up/down pressed for 15 seconds.
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
No apps install in the list nd it randomly switch off my phone it's software issue
Mine started turning off after 1 minute of use. Couldn't stop it nor control it.
Managed to barely get the WhatsApp backup and then factory reset the device. So far things are ok. But setting up from scratch is a pain in the ass.
I suspect that I tried to enable twin apps on WeChat while being on Nova Launcher. That may have triggered something, But I'm not sure.
This is my sister's phone so I don't have an instant access to it but for almost half a year she has to restart the phone 5 times in a day because most of the videos just stop playing and some apps like gallery goes crazy. Tried formatting it more than 10 times. Didn't work. Also sent for repair to Huawei 3 times, they didn't do anything other than factory resetting it. Media playing stops after using F1TV app most of the time. The only idea that comes up to my mind is getting a fresh rom and installing it because I think the installed OS is corrupted right now. I don't know how things work with Huawei since I can't unlock the bootloader and flash roms easily. Any help would be appreciated.
Hi I have exactly the same problem! A hard reset doesn't do the job. Has anyone found a solution yet?
Calendar crash was caused by MEB Ajanda but media playback issue still exists. She had to buy a new phone at the end of the day.