So day 2 of ownership of the s21U and the earpiece crackles . What a POS. I just googled and it's seem like a common fault. Bye bye Samsung.
Sorry to hear that. My thoughts are this phone is a dud, add another complaint to the litany of fails.
Return for a full refund... hope you still have your 20U.
Limeybastard said:
So day 2 of ownership of the s21U and the earpiece crackles . What a POS. I just googled and it's seem like a common fault. Bye bye Samsung.
Click to expand...
Click to collapse
Hey go to whoever sold it to you and keep exchanging earpiece until it hurts them enough to fix the problem or exchange for another version of equal value that's reliable, if they refuse take it to Samsung store and bother them, if that fails then sue store for selling faulty products
You work hard for your money don't let billion dollars industries waste your hard earned money
Just googled it. And it seems to be a common occurrence
It's a shame really device really felt good in the hand. And screen was a slight improvement quality wise. Not size wise. Battery was great also. Lost my faith.
Limeybastard said:
So day 2 of ownership of the s21U and the earpiece crackles . What a POS. I just googled and it's seem like a common fault. Bye bye Samsung.
Click to expand...
Click to collapse
Why not try a different earpiece? Ditching a very expensive device for a faulty earpiece seems excessive. The retailer won't replace the phone, likely only the earpiece.
varcor said:
Why not try a different earpiece? Ditching a very expensive device for a faulty earpiece seems excessive. The retailer won't replace the phone, likely only the earpiece.
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Click to collapse
Dealer refunded me. You know what an earpiece is in relation to a mobile phone right ?
PS hope you're keeping well buddy.
Limeybastard said:
Dealer refunded me. You know what an earpiece is in relation to a mobile phone right ?
PS hope you're keeping well buddy.
Click to expand...
Click to collapse
An earpiece normally refers to an earbud or earphones, not the speaker. Glad You’ve resolved it, so which device are you leaning towards?
varcor said:
Glad you've resolved it, so which device are you leaning towards?
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Click to collapse
I'm using the N20U again. Considered a fold3 but I know I wouldn't be happy with it after the novelty factor wears off. Especially with the it having just 4400mah battery and a 120hz display.
blackhawk said:
Sorry to hear that. My thoughts are this phone is a dud, add another complaint to the litany of fails.
Return for a full refund... hope you still have your 20U.
Click to expand...
Click to collapse
I got lucky. The store still had my note 20 ultra.
Limeybastard said:
I got lucky. The store still had my note 20 ultra.
Click to expand...
Click to collapse
Lol, I rather be lucky than good...
Limey you are being a little too extreme bruh... So what if you got a defective piece? You can exchange it and get a properly working one.
I have been on this forum of over 5 months and this is the 1st time I hear of someone having a crackling earpiece!
Literally every single phone model ever released on the market has defective pieces here and there. It is just how it works to some extent.
No need to cry out bcoz the one you got has an issue and you can just get another.
The phone is still to this moment the best on the market. Period.
babyboy3265 said:
Limey you are being a little too extreme bruh... So what if you got a defective piece? You can exchange it and get a properly working one.
I have been on this forum of over 5 months and this is the 1st time I hear of someone having a crackling earpiece!
Literally every single phone model ever released on the market has defective pieces here and there. It is just how it works to some extent.
No need to cry out bcoz the one you got has an issue and you can just get another.
The phone is still to this moment the best on the market. Period.
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Click to collapse
I'd tend to agree but my confidence is slightly squashed since reading that the top speaker has issues vis Google an d Samsung forums and even YouTube videos. Hence why I decided not to ask for a replacement at the time.
Last time I owned a phone that had a faulty earpiece speaker was in the 90s , same issue. Crackle and popping when hearing people on a call.
"My thoughts are this phone is a dud"
So if the S21 is a dud which Galaxy is superior, your S10 or a Note 20? You can prefer one model over another but in just about every review it's rated as the best device on the market, far from a dud.
varcor said:
"My thoughts are this phone is a dud"
So if the S21 is a dud which Galaxy is superior, your S10 or a Note 20? You can prefer one model over another but in just about every review it's rated as the best device on the market, far from a dud.
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Click to collapse
Yeah just like all the glowing Fold reviews from previous years were
Huh, funny how duds get such glowing reviews.
The new Folds are also having issues, too soon to know how badly botched these will be.
No native spen, no SD card slot.
The worst of all of it are it's ugly rounded display corners though. I thought we were over the lame CRT look?
The S21U has a substantially brighter display though with a likely a much shorter lifespan if not kept in check. Seems Samsung wanted to outshine the competition regardless of the potential lifespan hit. It does seem to have better battery life.
At that flagship price point... what a dog.
A dismal year for Samsung is shaping up and most of it is their own doing.
The mess that is Android 11, the CCP virus hysteria and the semiconductor shortages are compounding Samsung's poor design and quality control fails.
Just close your eyes and walk away... Samsung ain't in the house.
blackhawk said:
Yeah just like all the glowing Fold reviews from previous years were
Huh, funny how duds get such glowing reviews.
The new Folds are also having issues, too soon to know how badly botched these will be.
No native spen, no SD card slot.
The worst of all of it are it's ugly rounded display corners though. I thought we were over the lame CRT look?
The S21U has a substantially brighter display though with a likely a much shorter lifespan if not kept in check. Seems Samsung wanted to outshine the competition regardless of the potential lifespan hit. It does seem to have better battery life.
At that flagship price point... what a dog.
A dismal year for Samsung is shaping up and most of it is their own doing.
The mess that is Android 11, the CCP virus hysteria and the semiconductor shortages are compounding Samsung's poor design and quality control fails.
Just close your eyes and walk away... Samsung ain't in the house.
Click to expand...
Click to collapse
The only point you raised which I agree with is no MicroSD. Very few care for an S-Pen even when it's included. Rounded corners are a preference for many users due to appearance and functionality including myself. Android 11 was created by Google not Samsung and which device manufacturer offers superior build quality? For the amount of smartphones Samsung produces it has a comparatively low number of defects across all of it's different assembly facilities. It also diminishes your opinion since you don't own or use an S21 on a daily basis, only responding to what you read. Not a very objective analysis.
Just an update , I bought another one. All good. No earpiece buzzing rattling.
Limeybastard said:
Just an update , I bought another one. All good. No earpiece buzzing rattling.
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Click to collapse
Wow! You must really like this phone
You're the first person I know of, who's had three S21 Ultras
Man i really hope you got a good piece this time around. Best of luck!
And congratulations
enigmaamit said:
Wow! You must really like this phone
You're the first person I know of, who's had three S21 Ultras
Man i really hope you got a good piece this time around. Best of luck!
And congratulations
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Click to collapse
Cheers. Have you kept count on how many other Samsung devices I've returned and re purchased? I'll save you the task. Not many.
A good piece? I hope so. But then again it'll be upgrade time in a few months time. January perhaps.
Limeybastard said:
Cheers. Have you kept count on how many other Samsung devices I've returned and re purchased? I'll save you the task. Not many.
A good piece? I hope so. But then again it'll be upgrade time in a few months time. January perhaps.
Click to expand...
Click to collapse
I hope it's not an iPhone you've set your eyes on
Related
early adopters complain about issues and treat it like it a huge surprise?
You bought the first run on purpose. I have yet to see a piece of electronics that didn't have some kind of issue at launch. The iPhone 4, Galaxy S, G2...pretty much every piece of hardware I have followed the launch of has had issues at launch.
I've taken the stand that I am going to wait at least a month before I buy a new product. Usually longer. I also prefer to buy pre-owned so I can save money and also make sure the thing works.
So why all the surprise? Is it that people just like drama or are they really that ignorant?
rudeguy said:
early adopters complain about issues and treat it like it a huge surprise?
You bought the first run on purpose. I have yet to see a piece of electronics that didn't have some kind of issue at launch. The iPhone 4, Galaxy S, G2...pretty much every piece of hardware I have followed the launch of has had issues at launch.
I've taken the stand that I am going to wait at least a month before I buy a new product. Usually longer. I also prefer to buy pre-owned so I can save money and also make sure the thing works.
So why all the surprise? Is it that people just like drama or are they really that ignorant?
Click to expand...
Click to collapse
+1 :good:
You make it sound like the only people that own the product are the ones here complaining. I'm willing to bet they are a small fraction of the owners. Besides, the true early adopters know that there will be issues, and quietly get them resolved without making a stink. My thoughts are the ones complaining are the ones that only follow the big tech announcements and see the next "must have" product and aren't true "early adopters".
tl;dr whining about whiners
Where do you expect a post on XDA like this to go? I would suggest you ask a mod to close this thread as it has no relevant value (other than starting flame wars).
So only threads complaining about problems unnecessarily are allowed?
Sent from my Nexus 7
rudeguy said:
early adopters complain about issues and treat it like it a huge surprise?
You bought the first run on purpose. I have yet to see a piece of electronics that didn't have some kind of issue at launch. The iPhone 4, Galaxy S, G2...pretty much every piece of hardware I have followed the launch of has had issues at launch.
I've taken the stand that I am going to wait at least a month before I buy a new product. Usually longer. I also prefer to buy pre-owned so I can save money and also make sure the thing works.
So why all the surprise? Is it that people just like drama or are they really that ignorant?
Click to expand...
Click to collapse
because you touch yourself at night.
ATOT :highfive:
The small minority with problems will always be the vocal majority.
rudeguy said:
early adopters complain about issues and treat it like it a huge surprise?
You bought the first run on purpose. I have yet to see a piece of electronics that didn't have some kind of issue at launch. The iPhone 4, Galaxy S, G2...pretty much every piece of hardware I have followed the launch of has had issues at launch.
I've taken the stand that I am going to wait at least a month before I buy a new product. Usually longer. I also prefer to buy pre-owned so I can save money and also make sure the thing works.
So why all the surprise? Is it that people just like drama or are they really that ignorant?
Click to expand...
Click to collapse
I waited until recently to grab one and I still got a dud. Don't get me wrong, I loved my Nexus 7 and still highly recommend it to people. What burns me is when issues aren't fixed, which seems to be a growing trend with ASUS right now. If there's an issue and it's fixed, I'm as happy as a clam. Refusal to fix with a 170 dollar quote from ASUS to fix it? Now that's just bad.
So if I buy a car that's a first production run and it fails on my while driving it's to be expected? I don't think that's acceptable. But hey maybe I am just a crazy person who expects things to work.
Sent from my Galaxy Nexus using Tapatalk 2
Bigjim1488 said:
So if I buy a car that's a first production run and it fails on my while driving it's to be expected? I don't think that's acceptable. But hey maybe I am just a crazy person who expects things to work.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
But are you dropping 20 grand on a phone? I doubt it. Phones usually aren't used for more than a year or two before the owner decides to upgrade. A car is usually used 5-10+ years. You can't expect the quality control from a car to be the same or even close to the same as for a mobile device.
Now I agree, I also want things to work but no way will the company be able to iron out all the problems before release.
Its not that we expect products to be problem free, but they should be free of *major* problems and/or the mfg should fix these issues. That's not what I'm seeing with the latest Asus products though...
Sent from my Nexus 7 using Tapatalk 2
veeman said:
But are you dropping 20 grand on a phone? I doubt it. Phones usually aren't used for more than a year or two before the owner decides to upgrade. A car is usually used 5-10+ years. You can't expect the quality control from a car to be the same or even close to the same as for a mobile device.
Now I agree, I also want things to work but no way will the company be able to iron out all the problems before release.
Click to expand...
Click to collapse
I agree. Plus your nexus 7 isn't going to kill you if something breaks or goes wrong. Cars are held to a different standard and are tested to make sure they are safe for people.
dottat said:
Where do you expect a post on XDA like this to go? I would suggest you ask a mod to close this thread as it has no relevant value (other than starting flame wars).
Click to expand...
Click to collapse
krelvinaz said:
So only threads complaining about problems unnecessarily are allowed?
Sent from my Nexus 7
Click to expand...
Click to collapse
Seems like a reasonable thing to discuss in the general section. Your reply seems kind of rude.
I guess that, for me at least, I don't consider myself a beta tester. If I buy a product, be it first run or 10 years later, I expect it to work like it is supposed to work. Anything less is not acceptable in my view. If you charge me money for a product, then I demand/feel entitled/whatever to have that product live up to it's claims. Now, if you want me to be a beta tester for your product, by all means, you can give me a non-polished product...but then the product needs to be free and if you want more than complaints, be prepared to pay me an hourly rate for my time as well.
Luckily I seem to have incredible luck and I've only had one product be defective out of all the mobile devices I've owned.
Boohooo
With any rather is be a new car a cell phone or tablet.. or even a door knob.. You will here from 1 of maybe a few hundred that are totally satisfied.. When people have issues now days they head online. IF this were a car forum you would hear complaints .well maybe even about your car. that you might love and have no issues..
people witeh issues wanna hear from others with similar issues. If nothing more then to know they are not alone . When people ban together especially a place like here to let it be known there are MAJOR issues with a product the manufacture takes notice. YES even ASUS with there lack of ability to produce a good product . 4 Years ago i would have stood behind them. NO MORE well i just hope they get the act together before they get hit with many class action suits. There is a huge common problem with the nexus..
NO The problem is not performance or function . its BUILD QUALITY a crying shame on such a well thought out product. with very poor Quality testing
With all that said XDA in the general section under the correct device . Doing so respectfully is the CORRECT Place for these type of post.. Development is not just software its built and design quality. As we have seen several post about people fixing there own device .
As far as this tablet.. THERE should be a buffer space between the trim piece and the glass. Glass and plastic expands and contracts diffident This will likely cause alot of glass breaking in the future.. Mine broke 30 minutes after purchase in my hand with no drop no over exertion . Yes these issues are a exception to most peoples experience.. But they still happen to often..
my two Cents...
Many threads are there to report problems or see if others have the same problem to see if there is a common factor or fix, not always just to complain.
A topic complaining about complaining, I find it easier not to click on topics that do not appeal to me.......Or I just thought of a new topic to make
Sent from my Nexus 7 using Tapatalk 2
BrianDigital said:
A topic complaining about complaining, I find it easier not to click on topics that do not appeal to me.......Or I just thought of a new topic to make
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
So your saying make a new thread about threads complaining about people who are are posting about issues with there Device CLEAVER.
NOT..!!!!!!!!!!!:laugh:
People want to pay $100 bucks and have a complaint about everything that is wrong with something. It reminds me of those people who buy 40 inch Coby TV's and then complain and tell the world about how bad Coby is and why it sucks..
Hi, guys. This is my first post here. I want to tell you my not-an-experience with the Nexus7.
I'm from Chile. That means, the only way I can get a Nexus 7 is by importing it. I've been saving up money for months for it, but now that I finally got it all, I started browsing XDA and Android Central forums.
What I can tell, is that if I buy one, there's a very, very high chance I get a faulty device. I've read people saying they're on their third or fourth device, and still faulty! I won't even be able to return it
I'm just thinking out loud, and was hoping to get some input from a community of N7 owners. Maybe some of you are or were on my same situation.
The people posting about issues on the forums are a very small percentage of sales. For example, if 100 people complain of product issues, but 1 million people have flawless devices who didn't report their flawless experience, it would be safe to say you have a slim chance of getting a defective device.
Thing is though, there is no way of telling exactly how many Nexus 7's were sold total or how many people received flawless devices.
Mine was brought from Australia (so no usable warranty) and was from the first batch but I still don't experience any issues with it.
espionage724 said:
The people posting about issues on the forums are a very small percentage of sales. For example, if 100 people complain of product issues, but 1 million people have flawless devices who didn't report their flawless experience, it would be safe to say you have a slim chance of getting a defective device.
Thing is though, there is no way of telling exactly how many Nexus 7's were sold total or how many people received flawless devices.
Click to expand...
Click to collapse
Yeah, you're right. There are probably less faulty products going around than what I think, but it's also true that there are more faulty devices going around tnat they should!
Anyway, i'm looking into buying the 32Gb without 3g model. Those are new, so manufacture problems should be addressed by now, right?
Honestly what you're seeing is people with tech OCD who are obsessed with getting an absolutely pristine perfect nexus.
I have to admit, I was one of those people at one point. I obsessed about left-side screen lift and extremely minor backlight bleed. I returned many devices and spent a lot of time without my tablet because of it. What I've come to realize is that the way ASUS designs the tablet is that very minor raising of the left-side of the screen is inevitable and there's no such thing (in my opinion) as a Nexus where this doesn't exist, it's pretty much part of the design of the nexus. I think that early models had a much more significant problem in this regard. Every single C90 Nexus that I've ever seen/touched the left side was slightly raised, if only a little tiny tiny bit, compared to the right.
Does this change how you use the tablet day to day, or anything like that? No. The only time it comes into play is when you focus solely on trying to identify screen lift. It's not something I would really worry about. Seriously, I went through like 5 16GB's and 3 32GB's before I came to this conclusion. I've had a much better experience after I've simply stopped obsessing about screen lift or any small little problem that I find and just use the tablet. The 32gb I ended up keeping has the screen lift.. but as I said I've never SEEN a C90 model that doesn't, I think this is due to lack of screws on the left hand side, to prevent cases of SERIOUS screen lift. It also has very very minor backlight bleeding at the top of the screen on full brightness, and (something that seems common to ALL 32gbs) you get pretty noticeable ripple of the LCD on the left side when slight-medium pressure is applied. Couple weeks ago this would have warranted a return... but to be honest I don't notice ANY of these in regular use. The only time it's an issue is when I'm actively looking for them!
Copitox said:
Hi, guys. This is my first post here. I want to tell you my not-an-experience with the Nexus7.
I'm from Chile. That means, the only way I can get a Nexus 7 is by importing it. I've been saving up money for months for it, but now that I finally got it all, I started browsing XDA and Android Central forums.
What I can tell, is that if I buy one, there's a very, very high chance I get a faulty device. I've read people saying they're on their third or fourth device, and still faulty! I won't even be able to return it
I'm just thinking out loud, and was hoping to get some input from a community of N7 owners. Maybe some of you are or were on my same situation.
Click to expand...
Click to collapse
Don't buy to much into the whine tendency that seems to be going around on the net about these. I've bought 2 and they were both good. Both from walmart. I'm not saying the rumors are false I'm just saying that I don't think the "failure" rate is worth worrying about more than anything else you may buy at the store.
Small squishy screen lift that you have to hunt for to find does not make your device faulty. Mine has pretty moderate screen lift and I hardly notice it, does not hamper my enjoyment of the device at all.
From everything we know, the 32GB model is exactly the same electronics except a different (bigger) memory chip.
That is true all the way back to the 8GB models - just different memory, allowing for minor engineering changes like in C70, C80, and C90 models.
The White 8GB models handed out at the show did have some minor differences in things like Bluetooth.
If there's no warranty don't buy the N7.
I'm on my 3rd device and I still have to warranty it again. All had different critical issues, such as a row of dead pixels or the speaker not working.
Save a bit more money and buy a device you can warranty easily in your own country.
From your post it sounds like you should not risk the money you had to save up.
WarbyParker said:
If there's no warranty don't buy the N7.
I'm on my 3rd device and I still have to warranty it again. All had different critical issues, such as a row of dead pixels or the speaker not working.
Save a bit more money and buy a device you can warranty easily in your own country.
From your post it sounds like you should not risk the money you had to save up.
Click to expand...
Click to collapse
i would have to agree with this post. I also think the issues are more then 1 in a million as said above . There is no real way to tell what that ratio is. But its known that if you get a faulty device with screen being spongy and do NOT fix or exchange it . The screen will break its just a matter of when. If its a slight screen lift (what most have)You should be fine. The true defect of the screen being spongy is much more rare then the screen lift issue that just makes it a bit raised or bezel warped.
I would say its not worth the risk of getting the issue if you Cant send it back.
I had two defective devices one with bad screen spongy issue . One came where screen cracked on first touch(VERY Rare and not related to any of the so called issues )
My biggest issue is google play and how they handle refunds it took me over a month on the second device and near two on the first. I did buy a 3rd even thou i said I WOULD not do so. It was perfect from walmart. Just yesterday exchanged it for a perfect 32 gb version..
yes this is a long post. NO IM NOT Complaining just telling you your chances of not having a issue is like tossing dice.. Are you a Gambler???
Copitox said:
Hi, guys. This is my first post here. I want to tell you my not-an-experience with the Nexus7.
I'm from Chile. That means, the only way I can get a Nexus 7 is by importing it. I've been saving up money for months for it, but now that I finally got it all, I started browsing XDA and Android Central forums.
What I can tell, is that if I buy one, there's a very, very high chance I get a faulty device. I've read people saying they're on their third or fourth device, and still faulty! I won't even be able to return it
I'm just thinking out loud, and was hoping to get some input from a community of N7 owners. Maybe some of you are or were on my same situation.
Click to expand...
Click to collapse
Hey!
I am one of the proud N7 owners, too, and I might share my own experience: I bought my N7 from one of the first production charges directly at Google, and I have to admit that the first device I got had a pixel flickering after unlocking. It made the devices really pretty useless, so I returned it and got the second one, which I still own, because it is just pure perfection What I think and already read is that the production faults are getting less frequent the newer the device is. So the chance to get a "perfect" N7 today is very high compared to the frequency of faults in the first production charges. I can advice you to order it anyway, it is totally worth the effort if you, against all good will, get a damaged device. Also the returning costs + the "normal" price are still much lower than the costs for other tablets.
Have a good day, and good luck with your N7!
I keep hearing in different forums about how the faulty devices might be a very small fraction, but the same people also mention they are on their second or third device like a normal thing. I mean, just in this thread there are already two persons on their third device!
How is this not a scandal yet?
ericdjobs said:
Honestly what you're seeing is people with tech OCD who are obsessed with getting an absolutely pristine perfect nexus.
I have to admit, I was one of those people at one point. I obsessed about left-side screen lift and extremely minor backlight bleed. I returned many devices and spent a lot of time without my tablet because of it. What I've come to realize is that the way ASUS designs the tablet is that very minor raising of the left-side of the screen is inevitable and there's no such thing (in my opinion) as a Nexus where this doesn't exist, it's pretty much part of the design of the nexus. I think that early models had a much more significant problem in this regard. Every single C90 Nexus that I've ever seen/touched the left side was slightly raised, if only a little tiny tiny bit, compared to the right.
Does this change how you use the tablet day to day, or anything like that? No. The only time it comes into play is when you focus solely on trying to identify screen lift. It's not something I would really worry about. Seriously, I went through like 5 16GB's and 3 32GB's before I came to this conclusion. I've had a much better experience after I've simply stopped obsessing about screen lift or any small little problem that I find and just use the tablet. The 32gb I ended up keeping has the screen lift.. but as I said I've never SEEN a C90 model that doesn't, I think this is due to lack of screws on the left hand side, to prevent cases of SERIOUS screen lift. It also has very very minor backlight bleeding at the top of the screen on full brightness, and (something that seems common to ALL 32gbs) you get pretty noticeable ripple of the LCD on the left side when slight-medium pressure is applied. Couple weeks ago this would have warranted a return... but to be honest I don't notice ANY of these in regular use. The only time it's an issue is when I'm actively looking for them!
Click to expand...
Click to collapse
It always makes me smile when I see a post like this.
Someone finally gives up and starts justifying the poor QC by insinuating that it is intentionally "part of the design".
That's a bunch of bull ****.
If that is ASUS' design teams goal, then they should be fired (they probably should be fired anyway..)
Honestly, I've bought a ton of Android devices, and the worst of the lot when it comes to QC are the Nexus devices. It's probably due to the short production schedules and low budgets they allot to make them since they're practically sold at cost. Whatever the driving factor, the truth is I've had way more issues with Nexus products than any others. Every single time I buy a Nexus device I have to exchange it (usually multiple times) before I end up with one that minimizes the flaws.
If some people want to run around pretending they're supposed to be like that, great for them - but I'm not putting blinders on to reality to make myself feel better about having a faulty product or blame it on some type of OCD.
I got very lucky that I only had to exchange my Nexus 7 once before getting one that I thought was almost perfect. Sure enough, a week or two later and here comes the lower left-hand side light bleed.. smh
But to act like you should be OK with it because "that's the way it's supposed to be" is just lying to yourself to calm your perceived "OCD" which is really just wanting a product that performs as they claim it does. I don't remember seeing the Nexus 7 specs including "light bleed" or "slightly raised screen and missing screws for greater product life". I do remember reading about it's "amazing" HD screen...
ericdjobs said:
Honestly what you're seeing is people with tech OCD who are obsessed with getting an absolutely pristine perfect nexus.
I have to admit, I was one of those people at one point. I obsessed about left-side screen lift and extremely minor backlight bleed. I returned many devices and spent a lot of time without my tablet because of it. What I've come to realize is that the way ASUS designs the tablet is that very minor raising of the left-side of the screen is inevitable and there's no such thing (in my opinion) as a Nexus where this doesn't exist, it's pretty much part of the design of the nexus. I think that early models had a much more significant problem in this regard. Every single C90 Nexus that I've ever seen/touched the left side was slightly raised, if only a little tiny tiny bit, compared to the right.
Does this change how you use the tablet day to day, or anything like that? No. The only time it comes into play is when you focus solely on trying to identify screen lift. It's not something I would really worry about. Seriously, I went through like 5 16GB's and 3 32GB's before I came to this conclusion. I've had a much better experience after I've simply stopped obsessing about screen lift or any small little problem that I find and just use the tablet. The 32gb I ended up keeping has the screen lift.. but as I said I've never SEEN a C90 model that doesn't, I think this is due to lack of screws on the left hand side, to prevent cases of SERIOUS screen lift. It also has very very minor backlight bleeding at the top of the screen on full brightness, and (something that seems common to ALL 32gbs) you get pretty noticeable ripple of the LCD on the left side when slight-medium pressure is applied. Couple weeks ago this would have warranted a return... but to be honest I don't notice ANY of these in regular use. The only time it's an issue is when I'm actively looking for them!
Click to expand...
Click to collapse
I'm one of those who have this tech OCD problem, and was apprehensive when I was considering buying the Nexus 7. I bought it anyway, and it was perfect from day one, as I guess millions of others were.
As has already been said, there will always be a percentage of bad/faulty products, and any received by XDA members will be heard loud and clear on these forums.
ingenious247 said:
It always makes me smile when I see a post like this.
Someone finally gives up and starts justifying the poor QC by insinuating that it is intentionally "part of the design".
That's a bunch of bull ****.
If that is ASUS' design teams goal, then they should be fired (they probably should be fired anyway..)
Honestly, I've bought a ton of Android devices, and the worst of the lot when it comes to QC are the Nexus devices. It's probably due to the short production schedules and low budgets they allot to make them since they're practically sold at cost. Whatever the driving factor, the truth is I've had way more issues with Nexus products than any others. Every single time I buy a Nexus device I have to exchange it (usually multiple times) before I end up with one that minimizes the flaws.
If some people want to run around pretending they're supposed to be like that, great for them - but I'm not putting blinders on to reality to make myself feel better about having a faulty product or blame it on some type of OCD.
I got very lucky that I only had to exchange my Nexus 7 once before getting one that I thought was almost perfect. Sure enough, a week or two later and here comes the lower left-hand side light bleed.. smh
But to act like you should be OK with it because "that's the way it's supposed to be" is just lying to yourself to calm your perceived "OCD" which is really just wanting a product that performs as they claim it does. I don't remember seeing the Nexus 7 specs including "light bleed" or "slightly raised screen and missing screws for greater product life". I do remember reading about it's "amazing" HD screen...
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It might not be in the description of the device, but every company has their faults as these devices and the likes are mass produced. It is unavoidable situation, just some companies are less likely to have faulty units.
I agree that it seems more issues are with Nexus devices, but it is the dice you roll for other things you like, preferably Vanilla Android and faster updates.
I have light bleed in the left hand corner.....I just deal with it. Hardly notice it anymore.
If you want everything perfect, Godspeed....you will have quite an interesting busy life, lol!
Sent from a galaxy far away!
Asus QC friggin' sucks. I own a Transformer Prime and a Nexus 7, and they're both crappy hardware wise. I had to use crazy glue to get "fix" the screen lift on my N7.
With that said, Nexus devices are the best. The software is second to none, is supported directly from Google, and is snappy and responsive. It's worth the tradeoff, IMO.
Sent from my Galaxy Nexus using xda premium
nyijedi said:
Asus QC friggin' sucks.
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Lets not blame ASUS as a whole for bad QC. I own a sound card and DVD burner from them, and they are truly flawless (or at least don't show any obvious defects, with months of use).
I got my device a week early from ebuyer.com in the UK. No problems at all. As always, those with problems report them and those with no problems have no need - so are therefore less vocal. Go ahead and buy one, unless you have other financial problems. Techno gadgets are not the most important thing to spend money on.
If I didnt have an option to return a possibly faulty Nexus (or anything) which has a chance of arriving with a fault or developing a fault, then I would not buy it myself...not unless I was prepared to possibly throw the money away.
Far from being OCD, I was happy with my Nexus 7, but after 2 weeks of hardly having used it, I heard a noise as I was pressing the screen. I tracked the noise down to significant screen lift on the left side. I then read up on it and opened the back and found 2 screws missing on the left side and the other 2 loose. I tightened the loose two and tested it again. It was better, but there was visible screen rippling when I pressed the display on the left side. I was not happy and realised it was going to fail again and that perhaps the screen would crack in the end. I was (and am) seriously unimpressed that Asus are obviously aware of this issue and have tried to get around it rather than fix it properly.
I'm waiting for another model where they've fixed this. I dont buy items to put up with stuff. IF I buy a Nexus 7 again, then I will get it from a bricks and mortart store where I can check it first and where I can take it back if need be.
Tell ya what, you can buy my Nexus 7 16GB, which is flawless, for $200+shipping and I'll go out and buy myself a 32GB. Win-win!
I genuinely hope mine comes perfect, but I was just wondering if anyone from HTC has came out to clarify some of the build issues such as gaps in the unibody.
Or if anyone has had contact directly with HTC highlighting these issues.
...and of course what actions HTC will be taking ?
I know the phone was initially delayed but it still seems as though people are receiving defective handsets.
The gap and speaker covers I think htc is looking at the glue for them
Sent from my HTC One using xda app-developers app
Would be interested to know how many have been returned from the entire 1st large volume of retail units.
Xperia23 said:
Would be interested to know how many have been returned from the entire 1st large volume of retail units.
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same - a complete guess by me would probably be around 25-30% of XDA users with Ones just from seeing threads etc.
no idea for general people - theyre probably much less fussy
How often are fresh batches made? I mean is it done every couple of week, a month..
I'm thinking of getting the One in May.. Will that be a few batches in?
djbenny1 said:
same - a complete guess by me would probably be around 25-30% of XDA users with Ones just from seeing threads etc.
no idea for general people - theyre probably much less fussy
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Then again, it's usually the people with problems who post, so the sheer volume of the "my phone is defective" posts that you see may not be completely accurate either.
rkial said:
How often are fresh batches made? I mean is it done every couple of week, a month..
I'm thinking of getting the One in May.. Will that be a few batches in?
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I'm sure that's late enough. I'm getting one when they hit stores here in the us, and when they come out I'm inspecting them at the store and ill have the sales person burn through the whole stock till I get a good one
Sent from my ADR6425LVW using xda app-developers app
Xperia23 said:
I genuinely hope mine comes perfect, but I was just wondering if anyone from HTC has came out to clarify some of the build issues such as gaps in the unibody.
Or if anyone has had contact directly with HTC highlighting these issues.
...and of course what actions HTC will be taking ?
I know the phone was initially delayed but it still seems as though people are receiving defective handsets.
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Click to collapse
im from the first batch no issues here, but i have heard that S4 users are weary of their initial batches, as the plastic used looks kinda cheap
I hops samsung are addressing their issues of making cheap mass produced phones
Xperia23 said:
I genuinely hope mine comes perfect, but I was just wondering if anyone from HTC has came out to clarify some of the build issues such as gaps in the unibody.
Or if anyone has had contact directly with HTC highlighting these issues.
...and of course what actions HTC will be taking ?
I know the phone was initially delayed but it still seems as though people are receiving defective handsets.
Click to expand...
Click to collapse
In terms of gaps and other issues, that's a question of better fittings to fill the gaps. For things like speaker covers falling off, it's probably a glue issue.
Otherwise, there's basically zero issues. Compared to last year, HTC has improved a lot.
Mine is pretty flawless considering the issues that have been reported here. Just a super tiny gap at the top end of the display, but barely noticeable. Not gonna return it, would most likely get a worse one.
rkial said:
How often are fresh batches made? I mean is it done every couple of week, a month..
I'm thinking of getting the One in May.. Will that be a few batches in?
Click to expand...
Click to collapse
Batches are daily
HTC will be focussing in the body issues and camera yields
I would say stricter QA began after 15th of march
Squirrel1620 said:
I'm sure that's late enough. I'm getting one when they hit stores here in the us, and when they come out I'm inspecting them at the store and ill have the sales person burn through the whole stock till I get a good one
Sent from my ADR6425LVW using xda app-developers app
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This ^^. Although I'm UK Midlands and I'll be having " one " ( pun ) from first batch.
I'll do exactly the same ha ha. I think I'll be ok, I just want to actually get the bloody device now !
The wait is killing me and my Arc S is just dying with its measly 512MBram.
A previous poster makes a good point - only people who have a problem (or a Samsung) are likely to post.
Just to try to redress that, I got my One on March 22nd - clearly an early batch.
It has no overhang, no gaps between the case and edging strip, no loose speaker grille - in fact absolutely no defect that I can find. Up to now, all features have worked perfectly.
This is, without doubt, the best quality and most exciting phone I have ever owned.
I think people forgot how bad things got last year. Last year the One X forums were LITTERED with massive issues. People talking about how the phone overheated to the point that the polycarbonate started to deform, how the display would flicker and corrupt, how there were lamination issues and yellow spots everywhere on the display. How their phone would creak and the massive gaps that would show. How their wifi antenna would break.
A year may seem like a long time ago, but it was only a year ago that the One X had horrible defect rates.
Hunt3r.j2 said:
I think people forgot how bad things got last year. Last year the One X forums were LITTERED with massive issues. People talking about how the phone overheated to the point that the polycarbonate started to deform, how the display would flicker and corrupt, how there were lamination issues and yellow spots everywhere on the display. How their phone would creak and the massive gaps that would show. How their wifi antenna would break.
A year may seem like a long time ago, but it was only a year ago that the One X had horrible defect rates.
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This time HTC will take care as company's future depends on HTC One. HTC really needs a hughly succesfull phone to get back into the business. HTC One X was their worst mistake in terms of QC.
Yup, mostly ppl with issues will complain about the phone, which is absolutely normal in the General or Q&A sections. So I think for the most part the rest don't have any issues. The S3 forums had many threads exposing problems as well, the Amoled screen on mine turned yellowish when tilted 20 degrees or so and there were many issues with black ink marks which made me and several other ppl angry even though it's an amazing phone.
I think it's normal to try and see if other ppl have the same issue and if there is a solution. Aside from the uneaven build quality which many early batches have I'd say that's very good issues wide.
I don't get why there could be issues between owners of HTC and Samsung, we're all supposed to be on the same side and trying to make android and our android phones better. Both phones are good no one can deny that
Will.1 said:
Yup, mostly ppl with issues will complain about the phone, which is absolutely normal in the General or Q&A sections. So I think for the most part the rest don't have any issues. The S3 forums had many threads exposing problems as well, the Amoled screen on mine turned yellowish when tilted 20 degrees or so and there were many issues with black ink marks which made me and several other ppl angry even though it's an amazing phone.
I think it's normal to try and see if other ppl have the same issue and if there is a solution. Aside from the uneaven build quality which many early batches have I'd say that's very good issues wide.
I don't get why there could be issues between owners of HTC and Samsung, we're all supposed to be on the same side and trying to make android and our android phones better. Both phones are good no one can deny that
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What is more funny is you have guys setting up threads complaining about the phone, when they dont even own one
I assume phone is now delayed due to build issues and also from what I hear camera issues be it software or hardware ?? Went to buy one from 3 the strand uk they had none but when I was looking to buy the manager got on the phone then said some are on the way. I asked about issues and he basically avoided the questions so asked about stock levels and he wouldn't tell me. I was put off by the staffs shady behaviour so it convinced me to wait for 64gb which was advertised on an in store flyer. I asked about it and manager said they wont get it. Just felt like they were not being honest want the phone now but decided to wait. Just hope 64gb is released in uk!!!
Custom Stock Rom 4.1 Eternity
Brilliantly Stock
AW: Have HTC recognised build issues ?
Please, close this thread!
Sent from my HTC One using xda premium
Gaps in the unibody is a completely made up issue imo. I have still not seen a gap in the construction in any photo posted here. I have seen small gaps, as thin as a hair, where the speaker grille attaches. This is not the zero-gap unibody, it's a speaker grille. This phone is built better than probably any phone on the market today, or in recent memory. All of the whining about "poor build quality" sounds childish and is undeserved by HTC. If anything they deserve some praise for the incredibly GOOD build quality of the One.
The note 7. What a failure for Samsung. Economically and their reputation. But who's really to blame. Battery manufactures are spotty at best for any electronics manufacture. Its just how that gamble works in the battery game. There are no real reliable sources. That's why there are most likely 6 18650 battery cells in your older laptop, made by Sony, Samsung, or LG. Each cell is 4.2 volts when fully charged. Wired in series, this equals 25.2 volts. Each cell has a minimum of 3 volts, or 18 volts in series. Which means your battery pack can operate from roughly 18-25volts. Your charger is a 19 volt charger. Meaning when they designed your laptop, they did so keeping in mind on average of 1 out of 6 of your cells has had a manufacturing catastrophic failure. But the battery pack will still work. Why do you think they die so fast and their capacities diminish? Now Samsung releases millions of cell phones with non-removable battery covers, forcing users to purchase new phones instead of batteries, it's like they where asking for a 19 billion dollar loss, because they can't point fingers at anyone but themselves, knowing the battery market is as it is today. I don't feel sorry for them for going cheap and trying to copy apple. We are fortunate we didn't see this happen sooner, although we all take today's technologies for granted and expect miracles from countries that cannot keep up to our capitalist demand, like legitimate batteries.
Thing is Samsung isn't the first to do sealed in batteries and this isnt their first phone with a sealed in battery (see S6, S6edge, S6edge+, Note5, S7. S7edge). Making the statement that they were asking for it by sealing in batteries is an over simplification when you consider all the phones that have sealed batteries and all the tablets that have always had sealed batteries.
Also what does it have to do with "keeping up with our capitalist demands". South Korea where Samsung is based is in fact a capitalist country, maybe you are mistaking it for socialist state like North Korea.
If anything it is a failure of QA on their end (opting to test everything in house, which is likely to cut cost).
I don't see a reliable way of waterproofing with a removable battery. The construction of the Sim tray with a water leak sticker right below it is a dead give away.
Half the people couldn't even click all the back fasteners on a phone anyways.
pcriz said:
Thing is Samsung isn't the first to do sealed in batteries and this isnt their first phone with a sealed in battery (see S6, S6edge, S6edge+, Note5, S7. S7edge). Making the statement that they were asking for it by sealing in batteries is an over simplification when you consider all the phones that have sealed batteries and all the tablets that have always had sealed batteries.
Also what does it have to do with "keeping up with our capitalist demands". South Korea where Samsung is based is in fact a capitalist country, maybe you are mistaking it for socialist state like North Korea.
If anything it is a failure of QA on their end (opting to test everything in house, which is likely to cut cost).
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Hey guy. Whats the intelligence behind sealed back covers. Profit. So when your battery goes out, you have to replace the phone not the battery. Defend samsung some more, South korea is currently suing samsung. Samsung Made this stupid decision. They could have pointed the finger at the battery manufacture and avoided the whole thing. But they had to seal it, resulting in a 19 billion dollar loss.
I don't care if it's the first, or last phone with a sealed battery cover, NONE of them should have it. Period.
SH4YD33 said:
I don't see a reliable way of waterproofing with a removable battery. The construction of the Sim tray with a water leak sticker right below it is a dead give away.
Half the people couldn't even click all the back fasteners on a phone anyways.
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Click to collapse
The S5 was water resistant and has a removable battery.
Its 3 generation's old now so I would think the technology has gotten better since then as well
Sent from my SM-N930W8 using Tapatalk 2
boobteg2 said:
Hey guy. Whats the intelligence behind sealed back covers. Profit. So when your battery goes out, you have to replace the phone not the battery. Defend samsung some more, South korea is currently suing samsung. Samsung Made this stupid decision. They could have pointed the finger at the battery manufacture and avoided the whole thing. But they had to seal it, resulting in a 19 billion dollar loss.
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Click to collapse
Thanks for not addressing every other phone with a sealed battery. Your point is already flawed.
And if you think every decision made about a device isn't based around return on investment then you are lost.
You guys come in armchair quarterbacking this and cant think outside of a pretty small box to even have a logical discussion.
Also love profound statement of Company X did this to save money/profit, what a company did something in an attempt to make money?!
Lol defend samsung? Did you not see my last statement about how they screwed up by using internal QA or is your confirmation bais not allowing you to acknowledge that?
force70 said:
The S5 was water resistant and has a removable battery.
Its 3 generation's old now so I would think the technology has gotten better since then as well
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Click to collapse
If you read his post fully it says he doesnt see a reliable way of water proofing. Thing is the s5 had its fair share of unhappy users that utilized the water resistance only to realize they didn't secure one of the covers completely or the back wasnt fully closed. Then since water resistance doesnt negate water damage as a no no for insurance claims you had a lot of unhappy customers.
That being said you can't really think the resistance to ingress of moisture is better on the s5 than it is on s7.
The technology did improve, do you remember the design sacrifices for water proofing an s5? Physical buttons, port covers, what good is that in the event of an accident unless you always have them plugged.
Im not saying samsung is perfect but lets at least be objective when we discuss this.
pcriz said:
If you read his post fully it says he doesnt see a reliable way of water proofing. Thing is the s5 had its fair share of unhappy users that utilized the water resistance only to realize they didn't secure one of the covers completely or the back wasnt fully closed. Then since water resistance doesnt negate water damage as a no no for insurance claims you had a lot of unhappy customers.
That being said you can't really think the resistance to ingress of moisture is better on the s5 than it is on s7.
The technology did improve, do you remember the design sacrifices for water proofing an s5? Physical buttons, port covers, what good is that in the event of an accident unless you always have them plugged.
Im not saying samsung is perfect but lets at least be objective when we discuss this.
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Unreliable due to user error does not count, unreliable due to poor design and engineering is a different matter entirely.
Yes the ports all being covered was not exactly user friendly thats for sure.
And no of course I certainly would not expect the S5 to be better in regards to water resistance or anything else for tbat matter lol
Sent from my SM-N930W8 using Tapatalk 2
As an engineer we are taught to design for everything, including user error. An easy and repeated user error is called an engineering design flaw.
I am reminded of a tooth paste tube story where they changed the cap to be the pop off type instead of the screw off type. this is of course a better design as the pop top stays on the tube and is quicker than having to screw and unscrew the top each time. But consumers complained about a broken cap because they couldn't unscrew it. The designers did not say "stupid consumers" they said "bad design"
Not saying this is best for society, it limits progression, but its just the reality.
de31p5 said:
As an engineer we are taught to design for everything, including user error. An easy and repeated user error is called an engineering design flaw.
I am reminded of a tooth paste tube story where they changed the cap to be the pop off type instead of the screw off type. this is of course a better design as the pop top stays on the tube and is quicker than having to screw and unscrew the top each time. But consumers complained about a broken cap because they couldn't unscrew it. The designers did not say "stupid consumers" they said "bad design"
Not saying this is best for society, it limits progression, but its just the reality.
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I beleive the layman's term is idiot proofing. Which from my experience is impossible as there is always one idiot who can find way to screw up even the best design or instructions lol
Sent from my SM-N930W8 using Tapatalk 2
force70 said:
I beleive the layman's term is idiot proofing. Which from my experience is impossible as there is always one idiot who can find way to screw up even the best design or instructions lol
Sent from my SM-N930W8 using Tapatalk 2
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Agreed, no matter how much time i spend designing something, and thinking its idiot proof, Somebody somehow always finds a way......
pcriz said:
Thanks for not addressing every other phone with a sealed battery. Your point is already flawed.
And if you think every decision made about a device isn't based around return on investment then you are lost.
You guys come in armchair quarterbacking this and cant think outside of a pretty small box to even have a logical discussion.
Also love profound statement of Company X did this to save money/profit, what a company did something in an attempt to make money?!
Lol defend samsung? Did you not see my last statement about how they screwed up by using internal QA or is your confirmation bais not allowing you to acknowledge that?
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\
Now it looks like Samsung will have to defend itself. There being sued for this by the South Korean people. Look at the end of the day, I don't work for any of them so I don't really give a damn. I'm just talking out of my a$$ to rant sorry. You can delete this thread if you want.
boobteg2 said:
\
Now it looks like Samsung will have to defend itself. There being sued for this by the South Korean people. Look at the end of the day, I don't work for any of them so I don't really give a damn. I'm just talking out of my a$$ to rant sorry. You can delete this thread if you want.
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I think they should be sued. I will bet you money you will see a full influx of leaks for the s8 and all the hype and promotions will have everyone forget this mess even happened.
I have never been tied to one brand but Samsung solely because of the Note line has seen the most action for me. This go around I am ditching sammy for the Pixel. I can't act like coming from a Note 7 it doesnt feel like a downgrade but most phones on the market do at this point.
pcriz said:
I think they should be sued. I will bet you money you will see a full influx of leaks for the s8 and all the hype and promotions will have everyone forget this mess even happened.
I have never been tied to one brand but Samsung solely because of the Note line has seen the most action for me. This go around I am ditching sammy for the Pixel. I can't act like coming from a Note 7 it doesnt feel like a downgrade but most phones on the market do at this point.
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Click to collapse
You know what's really bad? Besides the fact we are no longer seeing note 7 fires and from the ones that were officially found to be fraudulent or media bull****...i guarantee the note 8 will have people claiming their note 8 catches on fire when that comes out. I promise you there will be and I wouldn't be surprised if that's immediately cancelled without even bothering to realize people fake **** and possibly, though I doubt it, people and companies sabotage other companies.
Point is there defenantly was a design defect and Samsung screwed up but it is strange we aren't hearing about it anymore and I am genuinely concerned about the note 8 and bogus claims.
Sent from my SM-G935T using XDA-Developers mobile app
force70 said:
I beleive the layman's term is idiot proofing. Which from my experience is impossible as there is always one idiot who can find way to screw up even the best design or instructions lol
Sent from my SM-N930W8 using Tapatalk 2
Click to expand...
Click to collapse
Samsung is a very autocratic company with the top-level brass often over ruling the engineers.
SharpD0g said:
Samsung is a very autocratic company with the top-level brass often over ruling the engineers.
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Click to collapse
Which is not unlike many companies lol.
If i had a dollar for everytime Ive had to say "I told you so" to some dumb ass executive who overuled the correct course of action which then caused issues and the company alot of money Id be a rich man.
Anybody got the old .apk of Package Disabler Pro? It updated to prevent us from blocking system updates, and starting tomorrow, Samsung is rolling out updates to limit charging to 60%!
RaymondPJR said:
Anybody got the old .apk of Package Disabler Pro? It updated to prevent us from blocking system updates, and starting tomorrow, Samsung is rolling out updates to limit charging to 60%!
Click to expand...
Click to collapse
Guys uninstall the old package pro and download version 6.3 from this website. They disable the urgentfwupdate from version 6.6 which will allow samsung to send updates to our phones.
http://m.apkhere.com/app/com.ospolice.packagedisablerpro
Sent from my SM-N930T using Tapatalk
RaymondPJR said:
Anybody got the old .apk of Package Disabler Pro? It updated to prevent us from blocking system updates, and starting tomorrow, Samsung is rolling out updates to limit charging to 60%!
Click to expand...
Click to collapse
View attachment 3926973
Hello guys, can you please so me a favor and look for dust under the glass of the main camera module?
I was unlucky with the mi 11 u again
First the mi10 and the mi 10 pro afterwards the Poco x3 and now the mi 11 ultra. I'm so freaking unlucky and I hope tradingshenzen will fix this as soon as possible.
Best regards
P.s. everything you can see in the pictures can't be cleaned off - i tried my best and after using a flashlight I was 100% sure it's under the glass.
Damn that's unfortunate, man. I read about some other phone having this issue, I think it was the OnePlus 5 or 6 a few years ago. People had to send back the phone.
My Mi 11 Ultra is arriving tomorrow so I can't check right now, but once it arrives, I will.
I hope you get it sorted. Good luck.
UPDATE: so I did check the cameras for dust and it looks like there's none on my unit. Lucky me.
Looks like defective unit. Exchange it
jericho246 said:
Damn that's unfortunate, man. I read about some other phone having this issue, I think it was the OnePlus 5 or 6 a few years ago. People had to send back the phone.
My Mi 11 Ultra is arriving tomorrow so I can't check right now, but once it arrives, I will.
I hope you get it sorted. Good luck.
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Yes I was reading about it too. All models I've listed had the same dust spots. The Poco was the worst tho, it was actually so bad it was affecting the quality of the pictures.
avetny said:
Looks like defective unit. Exchange it
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Click to collapse
I will try my best. I'm from germany and the devices is from tradingshenzen...i don't know how they will react I have read horrible story's about them when it's coming to exchange devices or reparing them ..
I don't have any issues with my Mi 11 Ultra like this, seems definitely like a defective unit. So better to exchange on this.
hotto1996 said:
Yes I was reading about it too. All models I've listed had the same dust spots. The Poco was the worst tho, it was actually so bad it was affecting the quality of the pictures.
I will try my best. I'm from germany and the devices is from tradingshenzen...i don't know how they will react I have read horrible story's about them when it's coming to exchange devices or reparing them ..
Click to expand...
Click to collapse
If u paid by PayPal u have 30 days for exchange or return
avetny said:
If u paid by PayPal u have 30 days for exchange or return
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Click to collapse
From which date? From the date I bought it or from the point I got it? I bought it on the 03.04 already but I got it almost 4 weeks later and where did you get your information from? I can't find any on the website
hotto1996 said:
Yes I was reading about it too. All models I've listed had the same dust spots. The Poco was the worst tho, it was actually so bad it was affecting the quality of the pictures.
I will try my best. I'm from germany and the devices is from tradingshenzen...i don't know how they will react I have read horrible story's about them when it's coming to exchange devices or reparing them ..
Click to expand...
Click to collapse
That's bull****. I have ordered there a few times and also hadn't issues with refund or repairing. (auch from Germany)
Kollachi said:
That's bull****. I have ordered there a few times and also hadn't issues with refund or repairing. (auch from Germany)
Click to expand...
Click to collapse
Good to know! Thanks
tupac19861013 said:
I don't have any issues with my Mi 11 Ultra like this, seems definitely like a defective unit. So better to exchange on this.
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Click to collapse
Okay, I already opened a support ticket in TS. I will keep you guys up to date^^
Son of a biscuit stick. I was wondering what the odds were that someone had literal dust in their camera module. I went ahead and checked my Xiaomi Mi 11 Ultra... I have dust in mine too. Or rather one big spec of dust. I cleaned the outside surface with no avail. I just got my unit last Friday too. I've reached out to WondaMobile, to see what can be done. Have you guys ever encountered any issues with Wonda? This is my first purchase from them and I have no idea what's in store for me.
panda24z said:
Son of a biscuit stick. I was wondering what the odds were that someone had literal dust in their camera module. I went ahead and checked my Xiaomi Mi 11 Ultra... I have dust in mine too. Or rather one big spec of dust. I cleaned the outside surface with no avail. I just got my unit last Friday too. I've reached out to WondaMobile, to see what can be done. Have you guys ever encountered any issues with Wonda? This is my first purchase from them and I have no idea what's in store for me.
Click to expand...
Click to collapse
Update! I sent WondaMobile an email and they responded extremely fast. They asked me to send it back, so they could check the device. If it is factory faulty, not man made damages. They have agreed to refund me. They also stated that device is out of stock atm, so a replacement was not guaranteed. However, I could submit it for a warranty claim and see if they can get me a replacement that way instead, if it's deemed a man made damage.
panda24z said:
Son of a biscuit stick. I was wondering what the odds were that someone had literal dust in their camera module. I went ahead and checked my Xiaomi Mi 11 Ultra... I have dust in mine too. Or rather one big spec of dust. I cleaned the outside surface with no avail. I just got my unit last Friday too. I've reached out to WondaMobile, to see what can be done. Have you guys ever encountered any issues with Wonda? This is my first purchase from them and I have no idea what's in store for me.
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Hey! Thx for your reply. Again: I'm responding quite late I'm not getting any notifications. Well I need to give it back too and they will look for dust. Thing is it's not really big -, I'm afraid they telling me it's fine but I don't think having any kind of dust anywhere is "Fine" for a 1100€ flagship. Thx for you post tho, it could help me out to get some pressure on them if needed. I will play my joker PayPal card too if it's nesescary.
No dust is "normal" for ANY phone. I checked mine and it's absolutely perfect.
Most likely a faulty batch
Good luck and keep us posted on the developement !
Cheers !
You guys are making me afraid to check mine lol
I'm debating on sending the unit back. Shipment is at least $65 USD and then god knows how long the wait will be. There is no guarantee that they will replace the unit. I could get a refund, but it'll take a couple of weeks to get it (with shipment and processing). I personally feel like Wondamobile will refund me, but it's just a hassle.
The spec of dust is on my telephoto, which I don't use anyways. It doesn't really affect me much. It's easier for me to just open up the device, clean the lense and reseal it. The dust is not inside the camera, but right on the glass layer above it. Doing so would affect the IP68 rating, since it probably won't have the same water resistance. I don't really put my phone in such environments. So other than a small inconvenience, it's not too bad.
However, I do agree that buying a phone with dust is not acceptable. Especially for the hefty price tag. A consumer should not be required to fix a manufacturing issue. But after evaluating my options, it's easier and cheaper for me to just fix the issue myself. Granted that I enjoy tinkering with tech and I have some general experience taking electronics apart.
But yeah, I would say ship it back. If the issue is indeed a manufacturing issue and there is no resolution/ they refuse to address the issue, totally reach out to your bank or PayPal to get that addressed. I hate doing charge backs, but sometimes they are needed. Especially when if it's a issue you had no control over it.
panda24z said:
I'm debating on sending the unit back. Shipment is at least $65 USD and then god knows how long the wait will be. There is no guarantee that they will replace the unit. I could get a refund, but it'll take a couple of weeks to get it (with shipment and processing). I personally feel like Wondamobile will refund me, but it's just a hassle.
The spec of dust is on my telephoto, which I don't use anyways. It doesn't really affect me much. It's easier for me to just open up the device, clean the lense and reseal it. The dust is not inside the camera, but right on the glass layer above it. Doing so would affect the IP68 rating, since it probably won't have the same water resistance. I don't really put my phone in such environments. So other than a small inconvenience, it's not too bad.
However, I do agree that buying a phone with dust is not acceptable. Especially for the hefty price tag. A consumer should not be required to fix a manufacturing issue. But after evaluating my options, it's easier and cheaper for me to just fix the issue myself. Granted that I enjoy tinkering with tech and I have some general experience taking electronics apart.
But yeah, I would say ship it back. If the issue is indeed a manufacturing issue and there is no resolution/ they refuse to address the issue, totally reach out to your bank or PayPal to get that addressed. I hate doing charge backs, but sometimes they are needed. Especially when if it's a issue you had no control over it.
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I couldn't say it any better although I would strongly advice you to ship it back. Remember you got a ceramic back - it's way harder to open without breaking it. I'm working at a German mobile Refurbisher and im dealing with these kinds of things every day but I wouldn't do that on a new device which costs around 1000+€. Isn't there any way for them to exchange it with another unit maybe from another costumer who gave back the mobile? They can't repair it anyway. This device is most likely to be sold in a few years to Refurbishers like I am one. I wrote with a guy from tradingshenzen and he told me that he will either give my money back after recieving the device or swap it against a new one if possible from another costumer who gave it back and which isn't opend up. I hate dealing with give backs too it's super annoying to me...i waited 6 weeks for my device just to wait a few weeks more now too although I'm really glad that I got the possibility to send it back to a German service point.
hotto1996 said:
I couldn't say it any better although I would strongly advice you to ship it back. Remember you got a ceramic back - it's way harder to open without breaking it. I'm working at a German mobile Refurbisher and im dealing with these kinds of things every day but I wouldn't do that on a new device which costs around 1000+€. Isn't there any way for them to exchange it with another unit maybe from another costumer who gave back the mobile? They can't repair it anyway. This device is most likely to be sold in a few years to Refurbishers like I am one. I wrote with a guy from tradingshenzen and he told me that he will either give my money back after recieving the device or swap it against a new one if possible from another costumer who gave it back and which isn't opend up. I hate dealing with give backs too it's super annoying to me...i waited 6 weeks for my device just to wait a few weeks more now too although I'm really glad that I got the possibility to send it back to a German service point.
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Thanks for your feedback. I'm confident that I can get it opened and sealed up. There is always a risk though and It's never the same afterwards, compared to a new factory sealed device. I still have some time to reevaluate the situation. I'll think it over today and decide tomorrow morning.
What I'm not looking forward to is the wait and the loss of an additional $65 for shipment. I knew that ordering a phone internationally was a risk, and that's just one of the downsides.
Wondamobile support told me that they did not have any global units in stock, and that they didn't know when they would come back in stock either. So a replacement was not something they could do. They stated that they could conduct a warranty claim and see if Xiaomi can get that replaced, if I wanted to go that route. The other option would be to refund the device of course. Honestly, if I do ship it back I'll just get it refunded and wait for the device to be more wildly available.
All I know is if I get my $1300 back, I'll be extremely hesitant to purchase any phone internationally again. I'll see if maybe there is a more local seller. Only time will tell.
Thanks again. I'll keep you posted on what I decided tomorrow morning, but now I am aiming more towards the refund. Might even buy the white version in the future with the refund.
panda24z said:
Thanks for your feedback. I'm confident that I can get it opened and sealed up. There is always a risk though and It's never the same afterwards, compared to a new factory sealed device. I still have some time to reevaluate the situation. I'll think it over today and decide tomorrow morning.
What I'm not looking forward to is the wait and the loss of an additional $65 for shipment. I knew that ordering a phone internationally was a risk, and that's just one of the downsides.
Wondamobile support told me that they did not have any global units in stock, and that they didn't know when they would come back in stock either. So a replacement was not something they could do. They stated that they could conduct a warranty claim and see if Xiaomi can get that replaced, if I wanted to go that route. The other option would be to refund the device of course. Honestly, if I do ship it back I'll just get it refunded and wait for the device to be more wildly available.
All I know is if I get my $1300 back, I'll be extremely hesitant to purchase any phone internationally again. I'll see if maybe there is a more local seller. Only time will tell.
Thanks again. I'll keep you posted on what I decided tomorrow morning, but now I am aiming more towards the refund. Might even buy the white version in the future with the refund.
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The only good news is, they get cheaper with time... But this is really crappy build quality from Xiaomi and further proves they are not really ready to compete on the world flagship stage with Samsung and Apple etc
Some people paid ~$1500 for devices with manufacturing dust in the camera lenses which is just unacceptable imo
i had a look at mine and can't see anything but I haven't used a magnifying glass and a torch yet because I have no return option anyway since I got mine from the first batch released in China
speedtripler said:
The only good news is, they get cheaper with time... But this is really crappy build quality from Xiaomi and further proves they are not really ready to compete on the world flagship stage with Samsung and Apple etc
Some people paid ~$1500 for devices with manufacturing dust in the camera lenses which is just unacceptable imo
i had a look at mine and can't see anything but I haven't used a magnifying glass and a torch yet because I have no return option anyway since I got mine from the first batch released in China
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Agreed, they should be putting in more measures to ensure quality is met before they ship the devices out.
This has been my first Xiaomi phone, and now I'm hesitant to try getting a new Xiaomi phone in the future. It could have just been bad luck on my side, but I'm certain more customers are bound to have the same dust issue, hence why this post is even a thing.
I really wanted to give Xiaomi the benefit of the doubt with the Xiaomi Mi 11 Ultra, but you are correct. They're just not on the same level as Samsung and Apple yet. I want to be optimistic, but for now I'll make sure to wait several months before commiting to a new Xiaomi phone. Just so I can know all the possible quirks and issues. Only then can I really decide if it's worth it.