I genuinely hope mine comes perfect, but I was just wondering if anyone from HTC has came out to clarify some of the build issues such as gaps in the unibody.
Or if anyone has had contact directly with HTC highlighting these issues.
...and of course what actions HTC will be taking ?
I know the phone was initially delayed but it still seems as though people are receiving defective handsets.
The gap and speaker covers I think htc is looking at the glue for them
Sent from my HTC One using xda app-developers app
Would be interested to know how many have been returned from the entire 1st large volume of retail units.
Xperia23 said:
Would be interested to know how many have been returned from the entire 1st large volume of retail units.
Click to expand...
Click to collapse
same - a complete guess by me would probably be around 25-30% of XDA users with Ones just from seeing threads etc.
no idea for general people - theyre probably much less fussy
How often are fresh batches made? I mean is it done every couple of week, a month..
I'm thinking of getting the One in May.. Will that be a few batches in?
djbenny1 said:
same - a complete guess by me would probably be around 25-30% of XDA users with Ones just from seeing threads etc.
no idea for general people - theyre probably much less fussy
Click to expand...
Click to collapse
Then again, it's usually the people with problems who post, so the sheer volume of the "my phone is defective" posts that you see may not be completely accurate either.
rkial said:
How often are fresh batches made? I mean is it done every couple of week, a month..
I'm thinking of getting the One in May.. Will that be a few batches in?
Click to expand...
Click to collapse
I'm sure that's late enough. I'm getting one when they hit stores here in the us, and when they come out I'm inspecting them at the store and ill have the sales person burn through the whole stock till I get a good one
Sent from my ADR6425LVW using xda app-developers app
Xperia23 said:
I genuinely hope mine comes perfect, but I was just wondering if anyone from HTC has came out to clarify some of the build issues such as gaps in the unibody.
Or if anyone has had contact directly with HTC highlighting these issues.
...and of course what actions HTC will be taking ?
I know the phone was initially delayed but it still seems as though people are receiving defective handsets.
Click to expand...
Click to collapse
im from the first batch no issues here, but i have heard that S4 users are weary of their initial batches, as the plastic used looks kinda cheap
I hops samsung are addressing their issues of making cheap mass produced phones
Xperia23 said:
I genuinely hope mine comes perfect, but I was just wondering if anyone from HTC has came out to clarify some of the build issues such as gaps in the unibody.
Or if anyone has had contact directly with HTC highlighting these issues.
...and of course what actions HTC will be taking ?
I know the phone was initially delayed but it still seems as though people are receiving defective handsets.
Click to expand...
Click to collapse
In terms of gaps and other issues, that's a question of better fittings to fill the gaps. For things like speaker covers falling off, it's probably a glue issue.
Otherwise, there's basically zero issues. Compared to last year, HTC has improved a lot.
Mine is pretty flawless considering the issues that have been reported here. Just a super tiny gap at the top end of the display, but barely noticeable. Not gonna return it, would most likely get a worse one.
rkial said:
How often are fresh batches made? I mean is it done every couple of week, a month..
I'm thinking of getting the One in May.. Will that be a few batches in?
Click to expand...
Click to collapse
Batches are daily
HTC will be focussing in the body issues and camera yields
I would say stricter QA began after 15th of march
Squirrel1620 said:
I'm sure that's late enough. I'm getting one when they hit stores here in the us, and when they come out I'm inspecting them at the store and ill have the sales person burn through the whole stock till I get a good one
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
This ^^. Although I'm UK Midlands and I'll be having " one " ( pun ) from first batch.
I'll do exactly the same ha ha. I think I'll be ok, I just want to actually get the bloody device now !
The wait is killing me and my Arc S is just dying with its measly 512MBram.
A previous poster makes a good point - only people who have a problem (or a Samsung) are likely to post.
Just to try to redress that, I got my One on March 22nd - clearly an early batch.
It has no overhang, no gaps between the case and edging strip, no loose speaker grille - in fact absolutely no defect that I can find. Up to now, all features have worked perfectly.
This is, without doubt, the best quality and most exciting phone I have ever owned.
I think people forgot how bad things got last year. Last year the One X forums were LITTERED with massive issues. People talking about how the phone overheated to the point that the polycarbonate started to deform, how the display would flicker and corrupt, how there were lamination issues and yellow spots everywhere on the display. How their phone would creak and the massive gaps that would show. How their wifi antenna would break.
A year may seem like a long time ago, but it was only a year ago that the One X had horrible defect rates.
Hunt3r.j2 said:
I think people forgot how bad things got last year. Last year the One X forums were LITTERED with massive issues. People talking about how the phone overheated to the point that the polycarbonate started to deform, how the display would flicker and corrupt, how there were lamination issues and yellow spots everywhere on the display. How their phone would creak and the massive gaps that would show. How their wifi antenna would break.
A year may seem like a long time ago, but it was only a year ago that the One X had horrible defect rates.
Click to expand...
Click to collapse
This time HTC will take care as company's future depends on HTC One. HTC really needs a hughly succesfull phone to get back into the business. HTC One X was their worst mistake in terms of QC.
Yup, mostly ppl with issues will complain about the phone, which is absolutely normal in the General or Q&A sections. So I think for the most part the rest don't have any issues. The S3 forums had many threads exposing problems as well, the Amoled screen on mine turned yellowish when tilted 20 degrees or so and there were many issues with black ink marks which made me and several other ppl angry even though it's an amazing phone.
I think it's normal to try and see if other ppl have the same issue and if there is a solution. Aside from the uneaven build quality which many early batches have I'd say that's very good issues wide.
I don't get why there could be issues between owners of HTC and Samsung, we're all supposed to be on the same side and trying to make android and our android phones better. Both phones are good no one can deny that
Will.1 said:
Yup, mostly ppl with issues will complain about the phone, which is absolutely normal in the General or Q&A sections. So I think for the most part the rest don't have any issues. The S3 forums had many threads exposing problems as well, the Amoled screen on mine turned yellowish when tilted 20 degrees or so and there were many issues with black ink marks which made me and several other ppl angry even though it's an amazing phone.
I think it's normal to try and see if other ppl have the same issue and if there is a solution. Aside from the uneaven build quality which many early batches have I'd say that's very good issues wide.
I don't get why there could be issues between owners of HTC and Samsung, we're all supposed to be on the same side and trying to make android and our android phones better. Both phones are good no one can deny that
Click to expand...
Click to collapse
What is more funny is you have guys setting up threads complaining about the phone, when they dont even own one
I assume phone is now delayed due to build issues and also from what I hear camera issues be it software or hardware ?? Went to buy one from 3 the strand uk they had none but when I was looking to buy the manager got on the phone then said some are on the way. I asked about issues and he basically avoided the questions so asked about stock levels and he wouldn't tell me. I was put off by the staffs shady behaviour so it convinced me to wait for 64gb which was advertised on an in store flyer. I asked about it and manager said they wont get it. Just felt like they were not being honest want the phone now but decided to wait. Just hope 64gb is released in uk!!!
Custom Stock Rom 4.1 Eternity
Brilliantly Stock
AW: Have HTC recognised build issues ?
Please, close this thread!
Sent from my HTC One using xda premium
Gaps in the unibody is a completely made up issue imo. I have still not seen a gap in the construction in any photo posted here. I have seen small gaps, as thin as a hair, where the speaker grille attaches. This is not the zero-gap unibody, it's a speaker grille. This phone is built better than probably any phone on the market today, or in recent memory. All of the whining about "poor build quality" sounds childish and is undeserved by HTC. If anything they deserve some praise for the incredibly GOOD build quality of the One.
Related
I'm sorry to say my second Nexus 7 despite initially looking good has now popped the left side of its glass and displayed a stuck green sub-pixel. I'm really disappointed as I think its a fantastic device apart from the poor QC. I may try and buy later if I see on this forum that ASUS have got there act together.
Good luck to all who are trying to get a decent unit.
Poor QC, overinflated expectations for a entry level device, or a newly registered shill poster.
I replaced mine through the play store and its perfect. Maybe I just got lucky.
Sent from my Galaxy Nexus using Tapatalk 2
CrazyPeter said:
Poor QC, overinflated expectations for a entry level device, or a newly registered shill poster.
Click to expand...
Click to collapse
LOL! I dont think expecting the glass to be stuck to the body of the device is an 'inflated expectation'? regardless of price point. Tosser :laugh:
Yeah I'm pretty sure the front is not supposed to fall off
http://www.youtube.com/watch?v=WcU4t6zRAKg
Sent from my Nexus 7 using xda premium
He is right. My first nexus had screen lift. My second had a faulty LCD and my third has screen lift again.
Sent from my Nexus 7 using xda premium
Same here, my second replacement is good, glad i did it instead of putting up with a creaky raised screen
Sent from my Nexus 7 using xda app-developers app
haloimplant said:
Yeah I'm pretty sure the front is not supposed to fall off
http://www.youtube.com/watch?v=WcU4t6zRAKg
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Some of them are built so the front doesn't fall off at all... just some aren't prepped quite as safe as some of the others
Here is a thought... A crazy one I know but here you go....
Instead of constantly replacing a newly released device because of minor screen lift that does not effect normal use how about taking a chill pill, breathing in and out and relaxing?
Mine has screen lift and it still works great! Me? I will wait a few months and replace it once the flaw is fixed in manufacturing and there has been enough time to filter out all the flawed still in stock versions...
When I picked up my first one and it had screen lift, I was disappointed and angry. When I exchanged for a second one and it had screen lift and a non-functioning touch screen, I was just angry. When I picked up my third one with screen lift I just shrugged. Yesterday I picked up my fourth one with screen lift and a loudly popping speaker and I just laughed :silly:
There must be bad lots or something?
On my first unit I bought at staples and everyone I know local has no issues and no replacements. I have been and will keep looking for issues on them but so far so good.
raqball said:
Here is a thought... A crazy one I know but here you go....
Instead of constantly replacing a newly released device because of minor screen lift that does not effect normal use how about taking a chill pill, breathing in and out and relaxing?
Mine has screen lift and it still works great! Me? I will wait a few months and replace it once the flaw is fixed in manufacturing and there has been enough time to filter out all the flawed still in stock versions...
Click to expand...
Click to collapse
Yeah, what is up with people, expecting a product without defects? That is just weird.
Hopefully those people get filtered out of the gene pool and we can live in a peaceful future were defects are accepted as normal.
Ravynmagi said:
Yeah, what is up with people, expecting a product without defects? That is just weird.
Hopefully those people get filtered out of the gene pool and we can live in a peaceful future were defects are accepted as normal.
Click to expand...
Click to collapse
Learn to read....
I said nothing about a defect being acceptable..
You may now remove foot from mouth...
raqball said:
Here is a thought... A crazy one I know but here you go....
Instead of constantly replacing a newly released device because of minor screen lift that does not effect normal use how about taking a chill pill, breathing in and out and relaxing?
Mine has screen lift and it still works great! Me? I will wait a few months and replace it once the flaw is fixed in manufacturing and there has been enough time to filter out all the flawed still in stock versions...
Click to expand...
Click to collapse
I'll bet that what actually happens is you'll send yours in, and you'll receive a refurb with EXACTLY the same problem. But you're so Zen-like about the whole thing, you'll just smile and go through the process over and over and never lose your cool. I envy your calm.
Of course, you'll have to hope the defect is obvious immediately, because every time you connect a new device to your Google account (and granted, one should put a hard limit on how many defects one accepts before considering the product to be junk) you'll use up a Google Music activation. And we can only deactivate 10 devices in a year. A big deal? Maybe, if you go through freaking defective products like this trying to get one that works decently.
Oh, and that will be another device that shows up in your list in Google Play that you can't delete. You'll remove it from the menu, but it'll be sitting there, taunting you.
Oh, and maybe you open an ebook on the defective that's limited to 3 devices, and then you can't open the book on your new one. And maybe the "remove from device" option isn't there, so you have to go through Google to get things fixed. But hey, relax, right?
If you're happy to sit on a defective device for months with the hope that it'll be better fixed later, knock yourself out. For some of us, the Nexus 7 is a special device, being the only Nexus tablet, and we just want one without defects. This whole preachy routine really does get a bit old.
raqball said:
Here is a thought... A crazy one I know but here you go....
Instead of constantly replacing a newly released device because of minor screen lift that does not effect normal use how about taking a chill pill, breathing in and out and relaxing?
Mine has screen lift and it still works great! Me? I will wait a few months and replace it once the flaw is fixed in manufacturing and there has been enough time to filter out all the flawed still in stock versions...
Click to expand...
Click to collapse
Here is a rational thought.
How about a device should not have a so called minor screen lift issue. That moves around when you touch you the screen. That when you pick up the device and hold it the damn thing feels like it is falling apart and about to simply break.
Only a fool would accept that and keep the device. It doesn't affect normal use? What are you smoking? A touch screen device with a defective screen doesn't effect normal use? So you're going to keep a bad crappy device for a couple of months because hell I don't know why. So everybody else should keep their as well.
These devices currently have a ton of QC issues. Fact. People will report and discuss them. The only trolls are the people that keep saying people reporting issues etc must be trolling.
wynand32 said:
I'll bet that what actually happens is you'll send yours in, and you'll receive a refurb with EXACTLY the same problem. But you're so Zen-like about the whole thing, you'll just smile and go through the process over and over and never lose your cool. I envy your calm.
Of course, you'll have to hope the defect is obvious immediately, because every time you connect a new device to your Google account (and granted, one should put a hard limit on how many defects one accepts before considering the product to be junk) you'll use up a Google Music activation. And we can only deactivate 10 devices in a year. A big deal? Maybe, if you go through freaking defective products like this trying to get one that works decently.
Oh, and that will be another device that shows up in your list in Google Play that you can't delete. You'll remove it from the menu, but it'll be sitting there, taunting you.
Oh, and maybe you open an ebook on the defective that's limited to 3 devices, and then you can't open the book on your new one. And maybe the "remove from device" option isn't there, so you have to go through Google to get things fixed. But hey, relax, right?
If you're happy to sit on a defective device for months with the hope that it'll be better fixed later, knock yourself out. For some of us, the Nexus 7 is a special device, being the only Nexus tablet, and we just want one without defects. This whole preachy routine really does get a bit old.
Click to expand...
Click to collapse
Guess how many devices I have linked to my account? lol
Seven GNex phones and two N7s. I've returned 4 N7s but one of them had a broken touch screen so I couldn't actually set it up and on the other the screen lift was so bad that I didn't bother powering it up. Crazy stuff. I honestly don't know why I keep coming back to the Nexus brand after my recent experiences.
Here's an actual rational though.
Only a fool would fail to read and call someone out for something opposite of what they said.
CHILL OUT, COUNT TO 10 before you make yourself look like an idiot again. He never suggested you accept a flaw, he said that repeatedly doing the same thing and expecting a different result is not the best idea. Obviously you want the device, but instead of complaining about it here, which will do absolutely freaking nothing, why not take a breath and waiting a week? Rapid fire returns sure haven't worked for you yet.
Yawn....
Every device has growing pains the the N7 is no different... Google botched the pre-orders and they have a manufacturing issue to correct...
I will TRY and make this simple...
Let say Google had 10 million produced before they correct the manufacturing process / defect.. Now lets say they sold 5 million... That leaves 5 million defective units still on shelves / in stock...
You can continue to exchange it until the cows come home and guess what? Your replacement is going to come from the defective (read: in stock) pile until the defect is corrected and the originally shipped (read: defective) units have been depleted...
Save yourself the headache, stress, tantrums and wait a few months for the issue to be resolved and the fixed units to become the in stock norm...
If the unit has an issue that prevents it from functioning then that's another matter... Slight screen raise is not one of those... Keep on replacing it and keep getting the same (read: originally manufactured defect) unit in the mail... It's your headache not mine and I'm not the one throwing a tantrum in an online forum..
I will wait a few months and exchange mine once Google has resolved the issue and the in stock tablets are that of the fixed variety...
My .02
Solange82200 said:
Same here, my second replacement is good, glad i did it instead of putting up with a creaky raised screen
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Same for me. I contemplated not returning it to Office Depot but I ran by there at lunch and swapped for this one which appears good so far.
Sent from my Nexus 7 using xda premium
raqball said:
Learn to read....
I said nothing about a defect being acceptable..
You may now remove foot from mouth...
Click to expand...
Click to collapse
You said you are fine with screen lift. Screen lift is a defect.
Hi, guys. This is my first post here. I want to tell you my not-an-experience with the Nexus7.
I'm from Chile. That means, the only way I can get a Nexus 7 is by importing it. I've been saving up money for months for it, but now that I finally got it all, I started browsing XDA and Android Central forums.
What I can tell, is that if I buy one, there's a very, very high chance I get a faulty device. I've read people saying they're on their third or fourth device, and still faulty! I won't even be able to return it
I'm just thinking out loud, and was hoping to get some input from a community of N7 owners. Maybe some of you are or were on my same situation.
The people posting about issues on the forums are a very small percentage of sales. For example, if 100 people complain of product issues, but 1 million people have flawless devices who didn't report their flawless experience, it would be safe to say you have a slim chance of getting a defective device.
Thing is though, there is no way of telling exactly how many Nexus 7's were sold total or how many people received flawless devices.
Mine was brought from Australia (so no usable warranty) and was from the first batch but I still don't experience any issues with it.
espionage724 said:
The people posting about issues on the forums are a very small percentage of sales. For example, if 100 people complain of product issues, but 1 million people have flawless devices who didn't report their flawless experience, it would be safe to say you have a slim chance of getting a defective device.
Thing is though, there is no way of telling exactly how many Nexus 7's were sold total or how many people received flawless devices.
Click to expand...
Click to collapse
Yeah, you're right. There are probably less faulty products going around than what I think, but it's also true that there are more faulty devices going around tnat they should!
Anyway, i'm looking into buying the 32Gb without 3g model. Those are new, so manufacture problems should be addressed by now, right?
Honestly what you're seeing is people with tech OCD who are obsessed with getting an absolutely pristine perfect nexus.
I have to admit, I was one of those people at one point. I obsessed about left-side screen lift and extremely minor backlight bleed. I returned many devices and spent a lot of time without my tablet because of it. What I've come to realize is that the way ASUS designs the tablet is that very minor raising of the left-side of the screen is inevitable and there's no such thing (in my opinion) as a Nexus where this doesn't exist, it's pretty much part of the design of the nexus. I think that early models had a much more significant problem in this regard. Every single C90 Nexus that I've ever seen/touched the left side was slightly raised, if only a little tiny tiny bit, compared to the right.
Does this change how you use the tablet day to day, or anything like that? No. The only time it comes into play is when you focus solely on trying to identify screen lift. It's not something I would really worry about. Seriously, I went through like 5 16GB's and 3 32GB's before I came to this conclusion. I've had a much better experience after I've simply stopped obsessing about screen lift or any small little problem that I find and just use the tablet. The 32gb I ended up keeping has the screen lift.. but as I said I've never SEEN a C90 model that doesn't, I think this is due to lack of screws on the left hand side, to prevent cases of SERIOUS screen lift. It also has very very minor backlight bleeding at the top of the screen on full brightness, and (something that seems common to ALL 32gbs) you get pretty noticeable ripple of the LCD on the left side when slight-medium pressure is applied. Couple weeks ago this would have warranted a return... but to be honest I don't notice ANY of these in regular use. The only time it's an issue is when I'm actively looking for them!
Copitox said:
Hi, guys. This is my first post here. I want to tell you my not-an-experience with the Nexus7.
I'm from Chile. That means, the only way I can get a Nexus 7 is by importing it. I've been saving up money for months for it, but now that I finally got it all, I started browsing XDA and Android Central forums.
What I can tell, is that if I buy one, there's a very, very high chance I get a faulty device. I've read people saying they're on their third or fourth device, and still faulty! I won't even be able to return it
I'm just thinking out loud, and was hoping to get some input from a community of N7 owners. Maybe some of you are or were on my same situation.
Click to expand...
Click to collapse
Don't buy to much into the whine tendency that seems to be going around on the net about these. I've bought 2 and they were both good. Both from walmart. I'm not saying the rumors are false I'm just saying that I don't think the "failure" rate is worth worrying about more than anything else you may buy at the store.
Small squishy screen lift that you have to hunt for to find does not make your device faulty. Mine has pretty moderate screen lift and I hardly notice it, does not hamper my enjoyment of the device at all.
From everything we know, the 32GB model is exactly the same electronics except a different (bigger) memory chip.
That is true all the way back to the 8GB models - just different memory, allowing for minor engineering changes like in C70, C80, and C90 models.
The White 8GB models handed out at the show did have some minor differences in things like Bluetooth.
If there's no warranty don't buy the N7.
I'm on my 3rd device and I still have to warranty it again. All had different critical issues, such as a row of dead pixels or the speaker not working.
Save a bit more money and buy a device you can warranty easily in your own country.
From your post it sounds like you should not risk the money you had to save up.
WarbyParker said:
If there's no warranty don't buy the N7.
I'm on my 3rd device and I still have to warranty it again. All had different critical issues, such as a row of dead pixels or the speaker not working.
Save a bit more money and buy a device you can warranty easily in your own country.
From your post it sounds like you should not risk the money you had to save up.
Click to expand...
Click to collapse
i would have to agree with this post. I also think the issues are more then 1 in a million as said above . There is no real way to tell what that ratio is. But its known that if you get a faulty device with screen being spongy and do NOT fix or exchange it . The screen will break its just a matter of when. If its a slight screen lift (what most have)You should be fine. The true defect of the screen being spongy is much more rare then the screen lift issue that just makes it a bit raised or bezel warped.
I would say its not worth the risk of getting the issue if you Cant send it back.
I had two defective devices one with bad screen spongy issue . One came where screen cracked on first touch(VERY Rare and not related to any of the so called issues )
My biggest issue is google play and how they handle refunds it took me over a month on the second device and near two on the first. I did buy a 3rd even thou i said I WOULD not do so. It was perfect from walmart. Just yesterday exchanged it for a perfect 32 gb version..
yes this is a long post. NO IM NOT Complaining just telling you your chances of not having a issue is like tossing dice.. Are you a Gambler???
Copitox said:
Hi, guys. This is my first post here. I want to tell you my not-an-experience with the Nexus7.
I'm from Chile. That means, the only way I can get a Nexus 7 is by importing it. I've been saving up money for months for it, but now that I finally got it all, I started browsing XDA and Android Central forums.
What I can tell, is that if I buy one, there's a very, very high chance I get a faulty device. I've read people saying they're on their third or fourth device, and still faulty! I won't even be able to return it
I'm just thinking out loud, and was hoping to get some input from a community of N7 owners. Maybe some of you are or were on my same situation.
Click to expand...
Click to collapse
Hey!
I am one of the proud N7 owners, too, and I might share my own experience: I bought my N7 from one of the first production charges directly at Google, and I have to admit that the first device I got had a pixel flickering after unlocking. It made the devices really pretty useless, so I returned it and got the second one, which I still own, because it is just pure perfection What I think and already read is that the production faults are getting less frequent the newer the device is. So the chance to get a "perfect" N7 today is very high compared to the frequency of faults in the first production charges. I can advice you to order it anyway, it is totally worth the effort if you, against all good will, get a damaged device. Also the returning costs + the "normal" price are still much lower than the costs for other tablets.
Have a good day, and good luck with your N7!
I keep hearing in different forums about how the faulty devices might be a very small fraction, but the same people also mention they are on their second or third device like a normal thing. I mean, just in this thread there are already two persons on their third device!
How is this not a scandal yet?
ericdjobs said:
Honestly what you're seeing is people with tech OCD who are obsessed with getting an absolutely pristine perfect nexus.
I have to admit, I was one of those people at one point. I obsessed about left-side screen lift and extremely minor backlight bleed. I returned many devices and spent a lot of time without my tablet because of it. What I've come to realize is that the way ASUS designs the tablet is that very minor raising of the left-side of the screen is inevitable and there's no such thing (in my opinion) as a Nexus where this doesn't exist, it's pretty much part of the design of the nexus. I think that early models had a much more significant problem in this regard. Every single C90 Nexus that I've ever seen/touched the left side was slightly raised, if only a little tiny tiny bit, compared to the right.
Does this change how you use the tablet day to day, or anything like that? No. The only time it comes into play is when you focus solely on trying to identify screen lift. It's not something I would really worry about. Seriously, I went through like 5 16GB's and 3 32GB's before I came to this conclusion. I've had a much better experience after I've simply stopped obsessing about screen lift or any small little problem that I find and just use the tablet. The 32gb I ended up keeping has the screen lift.. but as I said I've never SEEN a C90 model that doesn't, I think this is due to lack of screws on the left hand side, to prevent cases of SERIOUS screen lift. It also has very very minor backlight bleeding at the top of the screen on full brightness, and (something that seems common to ALL 32gbs) you get pretty noticeable ripple of the LCD on the left side when slight-medium pressure is applied. Couple weeks ago this would have warranted a return... but to be honest I don't notice ANY of these in regular use. The only time it's an issue is when I'm actively looking for them!
Click to expand...
Click to collapse
It always makes me smile when I see a post like this.
Someone finally gives up and starts justifying the poor QC by insinuating that it is intentionally "part of the design".
That's a bunch of bull ****.
If that is ASUS' design teams goal, then they should be fired (they probably should be fired anyway..)
Honestly, I've bought a ton of Android devices, and the worst of the lot when it comes to QC are the Nexus devices. It's probably due to the short production schedules and low budgets they allot to make them since they're practically sold at cost. Whatever the driving factor, the truth is I've had way more issues with Nexus products than any others. Every single time I buy a Nexus device I have to exchange it (usually multiple times) before I end up with one that minimizes the flaws.
If some people want to run around pretending they're supposed to be like that, great for them - but I'm not putting blinders on to reality to make myself feel better about having a faulty product or blame it on some type of OCD.
I got very lucky that I only had to exchange my Nexus 7 once before getting one that I thought was almost perfect. Sure enough, a week or two later and here comes the lower left-hand side light bleed.. smh
But to act like you should be OK with it because "that's the way it's supposed to be" is just lying to yourself to calm your perceived "OCD" which is really just wanting a product that performs as they claim it does. I don't remember seeing the Nexus 7 specs including "light bleed" or "slightly raised screen and missing screws for greater product life". I do remember reading about it's "amazing" HD screen...
ericdjobs said:
Honestly what you're seeing is people with tech OCD who are obsessed with getting an absolutely pristine perfect nexus.
I have to admit, I was one of those people at one point. I obsessed about left-side screen lift and extremely minor backlight bleed. I returned many devices and spent a lot of time without my tablet because of it. What I've come to realize is that the way ASUS designs the tablet is that very minor raising of the left-side of the screen is inevitable and there's no such thing (in my opinion) as a Nexus where this doesn't exist, it's pretty much part of the design of the nexus. I think that early models had a much more significant problem in this regard. Every single C90 Nexus that I've ever seen/touched the left side was slightly raised, if only a little tiny tiny bit, compared to the right.
Does this change how you use the tablet day to day, or anything like that? No. The only time it comes into play is when you focus solely on trying to identify screen lift. It's not something I would really worry about. Seriously, I went through like 5 16GB's and 3 32GB's before I came to this conclusion. I've had a much better experience after I've simply stopped obsessing about screen lift or any small little problem that I find and just use the tablet. The 32gb I ended up keeping has the screen lift.. but as I said I've never SEEN a C90 model that doesn't, I think this is due to lack of screws on the left hand side, to prevent cases of SERIOUS screen lift. It also has very very minor backlight bleeding at the top of the screen on full brightness, and (something that seems common to ALL 32gbs) you get pretty noticeable ripple of the LCD on the left side when slight-medium pressure is applied. Couple weeks ago this would have warranted a return... but to be honest I don't notice ANY of these in regular use. The only time it's an issue is when I'm actively looking for them!
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Click to collapse
I'm one of those who have this tech OCD problem, and was apprehensive when I was considering buying the Nexus 7. I bought it anyway, and it was perfect from day one, as I guess millions of others were.
As has already been said, there will always be a percentage of bad/faulty products, and any received by XDA members will be heard loud and clear on these forums.
ingenious247 said:
It always makes me smile when I see a post like this.
Someone finally gives up and starts justifying the poor QC by insinuating that it is intentionally "part of the design".
That's a bunch of bull ****.
If that is ASUS' design teams goal, then they should be fired (they probably should be fired anyway..)
Honestly, I've bought a ton of Android devices, and the worst of the lot when it comes to QC are the Nexus devices. It's probably due to the short production schedules and low budgets they allot to make them since they're practically sold at cost. Whatever the driving factor, the truth is I've had way more issues with Nexus products than any others. Every single time I buy a Nexus device I have to exchange it (usually multiple times) before I end up with one that minimizes the flaws.
If some people want to run around pretending they're supposed to be like that, great for them - but I'm not putting blinders on to reality to make myself feel better about having a faulty product or blame it on some type of OCD.
I got very lucky that I only had to exchange my Nexus 7 once before getting one that I thought was almost perfect. Sure enough, a week or two later and here comes the lower left-hand side light bleed.. smh
But to act like you should be OK with it because "that's the way it's supposed to be" is just lying to yourself to calm your perceived "OCD" which is really just wanting a product that performs as they claim it does. I don't remember seeing the Nexus 7 specs including "light bleed" or "slightly raised screen and missing screws for greater product life". I do remember reading about it's "amazing" HD screen...
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Click to collapse
It might not be in the description of the device, but every company has their faults as these devices and the likes are mass produced. It is unavoidable situation, just some companies are less likely to have faulty units.
I agree that it seems more issues are with Nexus devices, but it is the dice you roll for other things you like, preferably Vanilla Android and faster updates.
I have light bleed in the left hand corner.....I just deal with it. Hardly notice it anymore.
If you want everything perfect, Godspeed....you will have quite an interesting busy life, lol!
Sent from a galaxy far away!
Asus QC friggin' sucks. I own a Transformer Prime and a Nexus 7, and they're both crappy hardware wise. I had to use crazy glue to get "fix" the screen lift on my N7.
With that said, Nexus devices are the best. The software is second to none, is supported directly from Google, and is snappy and responsive. It's worth the tradeoff, IMO.
Sent from my Galaxy Nexus using xda premium
nyijedi said:
Asus QC friggin' sucks.
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Lets not blame ASUS as a whole for bad QC. I own a sound card and DVD burner from them, and they are truly flawless (or at least don't show any obvious defects, with months of use).
I got my device a week early from ebuyer.com in the UK. No problems at all. As always, those with problems report them and those with no problems have no need - so are therefore less vocal. Go ahead and buy one, unless you have other financial problems. Techno gadgets are not the most important thing to spend money on.
If I didnt have an option to return a possibly faulty Nexus (or anything) which has a chance of arriving with a fault or developing a fault, then I would not buy it myself...not unless I was prepared to possibly throw the money away.
Far from being OCD, I was happy with my Nexus 7, but after 2 weeks of hardly having used it, I heard a noise as I was pressing the screen. I tracked the noise down to significant screen lift on the left side. I then read up on it and opened the back and found 2 screws missing on the left side and the other 2 loose. I tightened the loose two and tested it again. It was better, but there was visible screen rippling when I pressed the display on the left side. I was not happy and realised it was going to fail again and that perhaps the screen would crack in the end. I was (and am) seriously unimpressed that Asus are obviously aware of this issue and have tried to get around it rather than fix it properly.
I'm waiting for another model where they've fixed this. I dont buy items to put up with stuff. IF I buy a Nexus 7 again, then I will get it from a bricks and mortart store where I can check it first and where I can take it back if need be.
Tell ya what, you can buy my Nexus 7 16GB, which is flawless, for $200+shipping and I'll go out and buy myself a 32GB. Win-win!
Well I have to say, the Nexus 4 forum is a great example of 98% of people only posting on the internet when they are unhappy!
Never seen so many complaints about a phone before.
It's simply because the people that doesn't have problem are enjoy their phone
Also, is pointless to open new topic for just saying that the phone is amazing
dknotty said:
Never seen so many complaints about a phone before.
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You obviously haven't been on an iPhone forum
I must say it's quite horrific when you're looking to buy the phone and you see a thread entitled yellow tint and a thread saying nexus came with scratches and another one that says don't leave your nexus on any surface lol! I've never seen so many issues with a device. Really putting me off wanting to buy it now.
sharpinator said:
I must say it's quite horrific when you're looking to buy the phone and you see a thread entitled yellow tint and a thread saying nexus came with scratches and another one that says don't leave your nexus on any surface lol! I've never seen so many issues with a device. Really putting me off wanting to buy it now.
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Same situation as you, but I will not give. I will get one and break it myself!
Dragooon123 said:
Same situation as you, but I will not give. I will get one and break it myself!
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haha
sharpinator said:
I must say it's quite horrific when you're looking to buy the phone and you see a thread entitled yellow tint and a thread saying nexus came with scratches and another one that says don't leave your nexus on any surface lol! I've never seen so many issues with a device. Really putting me off wanting to buy it now.
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Click to collapse
I started a thread saying people should wait 2 weeks to order to see if the early adopting test dummies have problems. People went off at me like I was crazy
Look at the test dummies now
It happens all the time, no company excluded. The firsts batches are always flawed, beacause of this never buy anthing on the day 1.
It seems like there are not serious problems yet,
-rattling: not a real issue most people probably wouldn't even recognize if others weren't pointing it out.
-yellow spot on screen: Doesn't seem like a common problem, only 2 or 3 people here seem to have this problem until now
You usually post with issues. About 95% have nothing to say!
wurzelsepp3 said:
-rattling: not a real issue most people probably wouldn't even recognize if others weren't pointing it out.
-yellow spot on screen: Doesn't seem like a common problem, only 2 or 3 people here seem to have this problem until now
Click to expand...
Click to collapse
- Battery life is terrible
Its a basic principle of statistic. Put a survey box in a restaurant, only angry people will fill it. When you say something is perfect, it asks for this answer : OK.
OK. Does not help progression, advancement or amelioration.
Besides, we are in the self-entitlement era.
Issues which will keep me away from buying at the hissing from the speaker and the yellow tint (which i havent seem many posts on).
Glad I didn't get one on launch day
And you guys the people posting here are not people with 1 posts. They are members who have been around for a long time who were exciting to buy the phone and are reporting the issues with it.
ap3604 said:
I started a thread saying people should wait 2 weeks to order to see if the early adopting test dummies have problems. People went off at me like I was crazy
Look at the test dummies now
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Click to collapse
Well...my nexus 4 doesn't have any issue, plus I've never seen an android so fast...
Also, are you sure that second batches are 100% without defects?
Sent from my Nexus 4 using Tapatalk 2
kaiowas82 said:
Well...my nexus 4 doesn't have any issue, plus I've never seen an android so fast...
Also, are you sure that second batches are 100% without defects?
Sent from my Nexus 4 using Tapatalk 2
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Nothing will be without defects
But usually the first batch is made hastly, because they need to creato more stocks for the first day (even though weren't enought ) and have less quality controls
Plus, as many times is been said, rattling is not an issue, is part of the autofocus in the camera and you can hear it in every moderns smartphone, including iPhone 5, 4s, hox and s3
Sent from my Nexus 4 using Tapatalk 2
wurzelsepp3 said:
It seems like there are not serious problems yet,
-rattling: not a real issue most people probably wouldn't even recognize if others weren't pointing it out.
-yellow spot on screen: Doesn't seem like a common problem, only 2 or 3 people here seem to have this problem until now
Click to expand...
Click to collapse
+1
I've not seen any "real" widespread issues reported here that would make me hold off on ordering this phone. Whether you order it today or 3 months from now it's still going to slip off of your uneven dining table lol.
Sent from my Nexus 4 using xda premium
BakaPhoenix said:
But usually the first batch is made hastly, because they need to creato more stocks for the first day (even though weren't enought ) and have less quality controls
Click to expand...
Click to collapse
I never believed in that, would be a suicidal way to approach an always more demanding market. I just think it happens like with any electronic device
Sent from my Nexus 4 using Tapatalk 2
I've had my Nexus 4 since Thursday morning, everything is spot on. No weird yellow tint, no issues what so ever actually. Battery life is acceptable enough for me, it pulls a day with heavy use, beyond that I don't give a toss.
Other than that it runs everyone like a boss, silky smooth and everyone that's had a play with it so far has tried to jizz on it.
Phil
It's actually refreshing for a change to hear something positive about the phone from a user!
Thought this might be worth a thread....
I hear people talk about 'batches' a lot - with several phones now: the lumia 920, gs3, iphone, nexus 4 etc etc. Now I understand that it's just a shipping term, but is there genuinely a sort of continuing programme of improvement or is this some wishful thinking related rubbish that has evolved from forums??
What I'm trying to ask is, are these factories REALLY making tiny improvements every single time in some sort of chivalrous perfectionist crusade or is this all a placebo and/or wishful thinking on the part of the customer? I mean call me a cynic but don't these companies just wait to see what they can get away with?
Obviously during big 'crisis scenarios' (e.g. apple antenna gate) the company in question is forced to make changes/provide solutions but until it gets that big enough or THAT reported in the press, don't these companies just leave it be. I mean after all, wouldn't it make business sense for these companies to just not give a damn about quality control concerning minor things if they thought they could get away with it?
I'm yet to receive my One, but already I hear people saying things like 'yeah there's a gap but it should be sorted in the 2nd batch.' This is similar to stuff I used to hear about the GS3 on XDA concerning battery and also with the lumia 920 and its rattling vibrate. They never are sorted are they?
Just wondering, not trying to anger anyone, I'm just curious. Would love it if someone who has experience in the manufacturing of these devices or knows someone who does could comment.
I don't have answer for the use of the term 'batches', but if the handset is somewhat difficult to assemble, I would assume that the workers would get better at assembling them after doing it X number of times. So, while there's no difference in the components or assembly process, later ones may be assembled more precisely (and the first ones still pass nominal tolerances) due to the improvement in the workers' skill.
AW: [Q] A question about the concept (and reality) concerning 'BATCHES'
First batches which are produced at the very early production progress have a higher chance to be faulty than the later ones .
This doesnt mean that every phone if the first batches are faulty but chances are higher .
For example,my first HTC one had a bad glued speaker grill so it literally fell off .
I told HTC etc and they replaced it without question anything or blaming me that I did something wrong . I knew that the chances were quite high that mine would be flawed but it's still like hitting a jackpot in lotto .
The phone was sent to Taiwan for diagnosis so they can check what the reason was etc .
You can be sure that later devices will be nearly perfect and without flaws as there will be some improvements in the production. The current sold devices are to 99% perfect .
Just have a close look at the device before really using it or buying it in a shop , then you are good to go and enjoy this great device .
Hope that helps you , give me some feedback by pressing the thanks button
Sent from my HTC One using xda premium
I have an HTC One and I laid it face down on my desk at work and the phone rocks like a table with uneven legs. What concerns me is I can easily twist the phone back flat with very little pressure (almost no pressure at all). The phone seems to have very little structural rigidity since it is glued together instead of being screwed together. Has anyone else noticed the unibody twisting?
I'm unable to repeat what you're saying (not that I have a clue why you're trying to do it in the first place). The build quality on this phone feels waaaay too solid for me to warp it even slightly.
I didn't intend to bend the phone, I noticed it was twisted when I laid it down. I was curious if anyone else noticed the the phone not being flat when laid face down.
kenstanza said:
I didn't intend to bend the phone, I noticed it was twisted when I laid it down. I was curious if anyone else noticed the the phone not being flat when laid face down.
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Perhaps it came to you that way? Mine is certainly flat.
Thanks for the heads up I'll remember not to twist and bend and rock my phone while its on the table.
Sent from my HTC One using xda premium
LiquidSolstice said:
Perhaps it came to you that way? Mine is certainly flat.
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Click to collapse
It is as if the rigidity is gone on my phone. I will go by ATT tomorrow and see what they say about the twisting.
shook187 said:
Thanks for the heads up I'll remember not to twist and bend and rock my phone while its on the table.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I know it sounds odd that the phone is twisting, but it is twisting.
I went to ATT today and the rep acknowledge the unibody is flexing and its not normal. His advice was to wait and see if the flexing worsened, if it does then send it in for repair under warranty... because right now he thinks HTC would claim it is in tolerance and return it unrepaired.
kenstanza said:
I went to ATT today and the rep acknowledge the unibody is flexing and its not normal. His advice was to wait and see if the flexing worsened, if it does then send it in for repair under warranty... because right now he thinks HTC would claim it is in tolerance and return it unrepaired.
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If your within the return period you have the right to swap it out for another if you are not satisfied.. HTC shouldn't even get involved. Speak with the supervisor if they give you issues
Sent from my Nexus 10 using Tapatalk HD
I have returned one HTC one already for cosmetic defects (speaks grills and display glued in crooked), because of this they say this defect has to be sent off for repair. They say they cannot exchange it again again in house.
kenstanza said:
I have returned one HTC one already for cosmetic defects (speaks grills and display glued in crooked), because of this they say this defect has to be sent off for repair. They say they cannot exchange it again again in house.
Click to expand...
Click to collapse
Have you tried another store?
Sent from my Nexus 10 using Tapatalk HD
I decided to call the ATT tech line... The tech was sympathetic to my problem and we had a conference call with a HTC rep. After explaining my issue with the phone he recommend that ATT swap it for me as the described defect was not repairable. The HTC rep also said the phone should not flex at all. The ATT tech then setup an in store exchange for me...I made the exchange and all is good.
kenstanza said:
I know it sounds odd that the phone is twisting, but it is twisting.
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Click to collapse
So, is the phone "Twisted" or is it "Twisting" lol ... I can understand if you have a faulty phone and it left the factory twisted but the way you are wording things suggest it started off straight and each day you wake up it's a little more twisted lol
... I'd just take it back to the shop you bought it from and get it swapped if it's defective.
me too
I found this thread after searching for ‘htc one twisted’ in google.
I also have this problem. Having owned the phone for just over 2 weeks I took it out of its official HTC flip case to dust it off and for some strange reason laid it face down on my desk and noticed that it did not lie flat! Closer examination reveals that the whole device is in fact twisted along its long axis. Now that I have noticed it, I see it all the time.
One difference however to the other story here is they mine is quite rigid and would not straighten...proof I suppose that I have not mistreated it.
I have had other issues which resulted in me sending it back such as a scratch out of the box, ill fitting sim tray, poorly finished edges and just general poor workmanship. I worked in a lab for many years making instruments and if I made something like this, even without the twist, I would have honestly thrown it out and started over.
I have phoned HTC and they have so far been very helpful and have promised to replace the case of the phone for me. It was just collected today so Ill keep you all posted.
Think uri geller has been at ur phone dude
vynz said:
I found this thread after searching for ‘htc one twisted’ in google.
I also have this problem. Having owned the phone for just over 2 weeks I took it out of its official HTC flip case to dust it off and for some strange reason laid it face down on my desk and noticed that it did not lie flat! Closer examination reveals that the whole device is in fact twisted along its long axis. Now that I have noticed it, I see it all the time.
One difference however to the other story here is they mine is quite rigid and would not straighten...proof I suppose that I have not mistreated it.
I have had other issues which resulted in me sending it back such as a scratch out of the box, ill fitting sim tray, poorly finished edges and just general poor workmanship. I worked in a lab for many years making instruments and if I made something like this, even without the twist, I would have honestly thrown it out and started over.
I have phoned HTC and they have so far been very helpful and have promised to replace the case of the phone for me. It was just collected today so Ill keep you all posted.
Click to expand...
Click to collapse
UPDATE:
Despite being very helpful on the phone, HTC has returned my device with a letter stating that "we were unable to replicate the fault" despite me sending pages of photographs showing the problem. Because of this stunning incompetence I have written letters of complaints to both HTC and Phones4u. Under the sale of goods act I have the right to a device "of satisfactory quality and fit for purpose". I am not happy at all, in fact I am furious with HTC keeping the phone for a week, essentially acusing me of having an overactive imagination and returning the phone with further damage! I plan to take this as far as it needs to go until I am satisfied.
You can see details of my problems here by the way: http://kelvinvine.wordpress.com/2013/09/09/my-stunningly-twisted-htc-one/
I read your blog post and was pretty sympathetic of your situation until that last line... Buy an iPhone instead?! Are you nuts?! Heathen!
But seriously, I remember that after I had my phone for about a week i noticed the exact same thing you're talking about. It was a bit teeaned) tweaked, and I could twist it straight. But then I got distracted by how amazing my phone was and completely forgot about it just now. I can understand how the scratches that it came with are pretty unacceptable, but completely discrediting an amazing phone because of a few millimeters of twist? That's like buying an amazing sports car that's fast, comfortable, gorgeous and in every way perfect, but then saying it's a crap car because there is a cosmetic defect that you wouldn't even notice in day to day use and that doesn't impact the user experience at all. It's just silly.
Every day I love my HTC One more and more. It's an absolutely revolutionary phone and I would recommend it to anyone. If you're a nit-picky person who's going to be obsessed with microscopic imperfections, that's fine and you have every right to be that way, but don't mislead people onto thinking that the average person wouldn't be ecstatically satisfied with the HTC One
Sent from my HTC One using xda app-developers app
Morganmachine91 said:
I read your blog post and was pretty sympathetic of your situation until that last line... Buy an iPhone instead?! Are you nuts?! Heathen!
But seriously, I remember that after I had my phone for about a week i noticed the exact same thing you're talking about. It was a bit teeaned) tweaked, and I could twist it straight. But then I got distracted by how amazing my phone was and completely forgot about it just now. I can understand how the scratches that it came with are pretty unacceptable, but completely discrediting an amazing phone because of a few millimeters of twist? That's like buying an amazing sports car that's fast, comfortable, gorgeous and in every way perfect, but then saying it's a crap car because there is a cosmetic defect that you wouldn't even notice in day to day use and that doesn't impact the user experience at all. It's just silly.
Every day I love my HTC One more and more. It's an absolutely revolutionary phone and I would recommend it to anyone. If you're a nit-picky person who's going to be obsessed with microscopic imperfections, that's fine and you have every right to be that way, but don't mislead people onto thinking that the average person wouldn't be ecstatically satisfied with the HTC One
Sent from my HTC One using xda app-developers app
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Click to collapse
You really should give people the benefit of the doubt before resorting to name calling. If you read my blog post before that one you will only see praise for the HTC One. Of course its a great phone other than the build quality and I would buy another if the post-sale treatment wasn't so distasteful. My post was ONLY ever about the disappointing build quality and the stupendously incompetent HTC repair staff. This is fact backed up by photographic evidence, not my opinion...and not name calling....which is unfortunately what pervades the internet during technology discussions.
Just to clarify, I am certain the average person will be completely happy with the HTC One. However I expect a premium product when I pay a premium price. Some may call me nit picky while others will say I am a connoisseur. Think fine wine. Notwithstanding, This doesn't mean I should not let the world know about the potential for problems so other nit picky people like myself, whom I know quite a few of, can steer clear does it?
And I'm not really going to buy an iPhone...oh god...its a figure of speech...but if I did....you shouldn't have a problem with that either....as I know loads of average, and even above average people with iPhones.
vynz said:
You really should give people the benefit of the doubt before resorting to name calling. If you read my blog post before that one you will only see praise for the HTC One. Of course its a great phone other than the build quality and I would buy another if the post-sale treatment wasn't so distasteful. My post was ONLY ever about the disappointing build quality and the stupendously incompetent HTC repair staff. This is fact backed up by photographic evidence, not my opinion...and not name calling....which is unfortunately what pervades the internet during technology discussions.
Just to clarify, I am certain the average person will be completely happy with the HTC One. However I expect a premium product when I pay a premium price. Some may call me nit picky while others will say I am a connoisseur. Think fine wine. Notwithstanding, This doesn't mean I should not let the world know about the potential for problems so other nit picky people like myself, whom I know quite a few of, can steer clear does it?
And I'm not really going to buy an iPhone...oh god...its a figure of speech...but if I did....you shouldn't have a problem with that either....as I know loads of average, and even above average people with iPhones.
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Click to collapse
I consider your post pretty fair and your point more or less valid, but... conoisseur? Really? For being able to distinguish between a straight line and a not so straight line? In a mass produced gadget?
I fail to see the parallel between this and someone of discerning and educated taste.
Even if it was just an analogy, the simple fact that you chose to use that word in your analogy just stinks of an unsubstantiated sense of superiority. I don't know you and I may be wrong but this is what you come across as.
Sorry for going off topic and picking on people in this thread but i just had to speak my mind.
Sent from my HTC One using Tapatalk 4
AdrianE46 said:
I consider your post pretty fair and your point more or less valid, but... conoisseur? Really? For being able to distinguish between a straight line and a not so straight line? In a mass produced gadget?
I fail to see the parallel between this and someone of discerning and educated taste.
Even if it was just an analogy, the simple fact that you chose to use that word in your analogy just stinks of an unsubstantiated sense of superiority. I don't know you and I may be wrong but this is what you come across as.
Sorry for going off topic and picking on people in this thread but i just had to speak my mind.
Sent from my HTC One using Tapatalk 4
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Click to collapse
I am glad to know that you thought my post was fair though....despite the personality clash!!!! :highfive: