Huawei P30 pro update problems - Huawei P30 Pro Questions & Answers

Hi,
I bought dual sim p30 pro and found out that SIM 1 was blacklisted but SIM 2 wasnt. I can use the phone with one SIM only but there is few other things which are not working.
1. It doesnt update. It stucked with firmaware 10.1 and whatever i try it wont update.
2. My PC doesnt recognise it at all, when i connect the phone its charging but nothing else. Hisuite doesnt see it either.
3. Fast charging doesnt work (original charger and cable)
Any ideas how to fix it?
cheers

aponc said:
2. My PC doesnt recognise it all, when i connect the phone its charging but nothing else
Click to expand...
Click to collapse
Use HUAWEI Hisuite
HUAWEI Hisuite Free Download | HUAWEI Support Global
HUAWEI HiSuite is the official Android Smart Device Manager tool,HiSuite helps users to connect their HUAWEI smartphones and tablets to PC and perform various tasks.
consumer.huawei.com

jwoegerbauer said:
Use HUAWEI Hisuite
HUAWEI Hisuite Free Download | HUAWEI Support Global
HUAWEI HiSuite is the official Android Smart Device Manager tool,HiSuite helps users to connect their HUAWEI smartphones and tablets to PC and perform various tasks.
consumer.huawei.com
Click to expand...
Click to collapse
Hisuite doesnt see my phone. I tried all methods from the forum and no luck.

I've 2 HUAWEI phones and Hisuite is working on both.
Probably you haven't installed the correct HUAWEI USB Driver.

jwoegerbauer said:
I've 2 HUAWEI phones and Hisuite is working on both.
Probably you haven't installed the correct HUAWEI USB Driver.
Click to expand...
Click to collapse
I have 2 as well and its working fine on one. So I wonder if blackilisting one of the sims affected hsuite too.

Related

Can't connect to HiSuite

Running stock Vodafone EVA-L09C02B137
Developer mode enabled,
USB debugging enabled
"All HiSuite to use HDB" enabled
connect phone to PC - PC auto-detects phone, installs hisuite etc.
Run hisuite and get "Please authorise your computer to manage your device" with a picture of the phone which says "Allow connection in HDB mode" - which I don't get on the device.
I've been through the forum and uninstalled everything, restarted both PC and phone, installed the APK from the hisuite program files folder, enabled files and photos mode (both work correctly in explorer) but can't get through to hisuite.
Any help would be appreciated.
i have the same problem since yesterday
p9 is on nougut b361
hisuite cant connect to the phone
but it shows as a separate drive and i can move files
only hisuite wont connect to the phone
the same problem here
i have the same problem since i got the nougat update. maybe is has the problem the branded vodafone model ( which is mine as yours) but i haven't found any solutions. if you have found something, it would be great. thanks a lot
Kostas3ara said:
i have the same problem since i got the nougat update. maybe is has the problem the branded vodafone model ( which is mine as yours) but i haven't found any solutions. if you have found something, it would be great. thanks a lot
Click to expand...
Click to collapse
I have the same problem here....
The Same Here !!
I came back from vacationd and after some updates Huawei did (actually its the latest version), my phone won't connect to computer using HiSuite.
So i went to this site and Downloaded the previous version of HiSuite . https://hisuite.software.informer.com/versions/
Uninstalled the latest version from my mobile and from my computer --> rebooted my phone (no i didn't rebooted the computer.)
I downloaded the version 5.0.2.301 (it's the previous version)
Installed it on computer !!!
When you will be asked to upgrade DO NOT UPGRADE !!!
Follow the rest of procedures and it will work...

Hisuite unable to connect/detect phone

hi all,
My P20 Pro in under Android Pie
Model: CLT-L29
Installed Hisuite on Windows 10 Home 64-Bit, but unable to detect/connect phone
How to solve this problem ?
Type in settings's search bar : HDB
Hisuite has become trash recently. It literally won't backup your app data even though it advertises it. Useless!
Have done the HDB on phone settings, yet the software could not detect the phone.
What is wrong with Huawei ?
foosoomin said:
Have done the HDB on phone settings, yet the software could not detect the phone.
What is wrong with Huawei ?
Click to expand...
Click to collapse
By the looks of it, everything. They are focusing on the ban instead of fixing hisuite.
Try to go in developer options and enable adb (settings - system - about phone - press 6 times on build number)
@The Restless Soul
Strange, just did a test with an app.
Application and data backup with Hisuite.
Uninstalls of the application and data.
App restoration and data with Hisuite.
No problem on my P20 Pro
I would try reinstalling your device driver on your computer.
titi66200 said:
@The Restless Soul
Strange, just did a test with an app.
Application and data backup with Hisuite.
Uninstalls of the application and data.
App restoration and data with Hisuite.
No problem on my P20 Pro
Click to expand...
Click to collapse
Very strange. Well, i will try and reinstall my drivers and all and see if it fixes my issues.

Huawei P40 pro+ Reboot only

hello,
To install the GMS on my p40 pro +, I tried the downgrade method with Hi-Suite proxy and Hi-suite 10.0.0.510.
I just tried to downgrade my p40 pro + from 10.1.0.156 (c432) to 10.1.0.131 (C432).
Now my phone constantly reboots.
I manage to switch to Recovery but he gives me the message : Get package info failed.
I don't see how to charge my smartphone even if it is with the latest EMUI version.
please help. thank you
try with 10.1.0.144, this should work with p40 pro +
Tunn3l said:
try with 10.1.0.144, this should work with p40 pro +
Click to expand...
Click to collapse
how do you install it without access to HSuite ?
I have the same problem, I can only access to
- Update and recovery system ( got the same error than him )
- Usb update option, don't know how to continue with that.
- Fastboot, but I can also not do much since is "locked"
Thanks for the help!
https://github.com/ProfessorJTJ/HISuite-Proxy/wiki/System-Recovery-Rom-Instruction-(-Soft-Bricked-)
Same problem
joe.cocs said:
hello,
To install the GMS on my p40 pro +, I tried the downgrade method with Hi-Suite proxy and Hi-suite 10.0.0.510.
I just tried to downgrade my p40 pro + from 10.1.0.156 (c432) to 10.1.0.131 (C432).
Now my phone constantly reboots.
I manage to switch to Recovery but he gives me the message : Get package info failed.
I don't see how to charge my smartphone even if it is with the latest EMUI version.
please help. thank you
Click to expand...
Click to collapse
Dear We have the same problem, please help as it reboot we cant flash with Hisutie.... thanks
10.1.0.156 (c432) not suported. Flash this Rom with HiSuite Proxy?
Manuela.k said:
10.1.0.156 (c432) not suported. Flash this Rom with HiSuite Proxy?
Click to expand...
Click to collapse
Thanks but the phone will reboot before Hisuite proxy finishing download so cut the connection...:crying:
Test it with this version of HiSuite
Manuela.k said:
Test it with this version of HiSuite
Click to expand...
Click to collapse
Thanks also 550 510 we try both of them but as it will reboot we cant finish flash
xmarketx said:
Thanks also 550 510 we try both of them but as it will reboot we cant finish flash
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Click to collapse
I have the same issue. Please help :crying: I and desperate what to do or try.
Have you found a solution?
Hello,
ifound a solution
I have a P40 pro Plus with the buid 10.1.0.156 (C432E2R3P3).
I used the following method to downgrade to version 10.1.0.132 :
https://www.youtube.com/watch?v=q2b_lBPc-Hk
and for install GMS:
https://www.youtube.com/watch?v=2Lcq...ature=youtu.be
The only downside is that it is not possible to update the version afterwards, but it works while waiting for a possible commercial release from the USA.
P40 pro 10.1.0.158 (636E8R4P1) how to downgrade
What method should I use to downgrade? Hisuite
Can't help me downgrade.
Cell phones don't have GMS just like they're gone.
accidently installed wrong version of OS even Firmware Finder approved it for installation, now my mobile reboots after every 20 seconds ....
any solution ????
we messed with our motherboard by installing wrong OS via Hisuit proxy ...
only solution is to take your mobile to Huawei Service center for mainboard replacement.. it will be free under warranty
Sorry to say but You have to go to Huawei service center and they need to replace the moterboard , this is the only way to get phone working. If You flashed wrong firmware you damaged IMEI and security certificates so no way that flashing good firmware will work now .
I had the same problem. No IMEI and constant reboots. I have sent the phone to Huawei for repair and they said they have to replace the main board. Yesterday I contacted the guy from the first reply in this thread https://forum.xda-developers.com/t/huawei-p40-pro-soft-brick-reboot-only.4166553/
He really managed to repair the phone and it is working normally now. It took about 2 hours and he charged 40usd. So I can definetly recommend him as I would have to throw away the phone otherwise.

bricked p40 pro c636

any one can post preload and cust file for p40 pro c636 regions, i can find any on the internet.
or anyone can help me unbricked my phone
thank you
kellogsvibrant said:
any one can post preload and cust file for p40 pro c636 regions, i can find any on the internet.
or anyone can help me unbricked my phone
thank you
Click to expand...
Click to collapse
It is better to provide the all story and many, many details. From what EMUI version was on the phone, what methods you used till the current situation. There are so many variables.
sorry, im was on emui 12, then i really need gms to work, reverted back to emui 10, and iupdated to emui 12 using flashdrive trick, i DL wrong firmwaree i guess, then it got bricked stuck on erecovery mode. after i flashed using usb
kellogsvibrant said:
sorry, im was on emui 12, then i really need gms to work, reverted back to emui 10, and iupdated to emui 12 using flashdrive trick, i DL wrong firmwaree i guess, then it got bricked stuck on erecovery mode. after i flashed using usb
Click to expand...
Click to collapse
Write for every step what firmware, files have been used.
I updated my huawei to beta emui12, i got in ang got the OTA for emui 12, but i really need GMS now, then i used hisuite proxy downgraded my p40 pro to emui 10, but cant remmeber exact number, it was success then my pc wont detect my huawei, lastly i tries using the usb otg OTA update. the after restart i get this error
any one can link me full firmware files for this region , il gladly appriciate.
kellogsvibrant said:
any one can link me full firmware files for this region , il gladly appriciate.
Click to expand...
Click to collapse
It is not so easy as you think it is.
In my opinion it is better to go to the service.
It is a slightly chance to fix with HarmonyTP cable + HiSuite Proxy (Recovery OS).
Looking at your questions and answers, you have no idea about how the things works with this phone.
You can try to ask here too:
HISuite Proxy ( Huawei Phones' Updater & Soft-Brick Fixer )
Introduction Simply this application reverse engineers ( modifies ) HISuite, to be able to manipulate its Huawei servers' response data for installing official roms of Huawei, customarily. Features Support for OTA ROMs Support for FullOTA ROMs...
forum.xda-developers.com
or on telegram group here:
Huawei Firm Finder / HiSuite Proxy Support
https://professorjtj.github.io
t.me

SOLVED:Soft-brick Huawei P30 pro:Your device has loaded a different operating system

I already sent a private message to a Recognized Contributor on XDA.I think that If post here I could help also other members.
I have problem with my new huawei p30 pro.It was stuck on android 9 and emui 9 ,I tried every official modes to force the update.But I couldn't achieve that.
So I tried with hisuite proxy .I finded my Device model(VOG-L29) region: C431-HW-EEA , then clicked on add rom on firm Finder v2 .The version was the lastest 102.0.0.134
The procedure was smooth and I choosed the right ROM (100% sure!I already have that webpage open)Once finished the smartphone installed the EMUI 12 but once restarted the massage: Your device has loaded a different operating system! scared me .
Do I broke the phone? Is there a way to fix it without changing the motherboard?
Thanks a lot every help will be appreciated so much
Little Update.
I tried several methods trying solving this big issue.
1.Update from Erecovery trying to download and recover the package via WIFI
RESULT:the phone updated from 12.0.0.134 to 12.0.0.149 but once rebooted the
same result with black screen and the massage: Your device has loaded a different operating system
2.I done the same procedure of this guy
I also saved the log file of hisuite and here are the version before I made that mess:
* FirmWare_Base:VOG-LGRP2-OVS 9.1.0.240
* FirmWare_Cust:VOG-L29-CUST 9.1.0.4(C431)
* FirmWare_Preload:VOG-L29-PRELOAD 9.1.0.2(C431R2)
So The ROM I selected on huawei firm finder v2 was good(VOG-l29 102.0.0.134)
I succeeded to Recover and install the previous ROM,the 9.1.240,with hisuite and hisuite proxy
but once finished an error on the p30pro appear: Software install failed.
tried also the 10.0.0.195
I'm thinking about dload with otg or nm card but I don't know the procedure.
Could you guys help me?
Thanks
As the title changed I solved the problem of soft brick.
I write here the tutorial to help those who might have the same problem.
Requirement :OTG cable ,exFat formatted pen drive and the right Firmware to flash.
Create a dload called folder inside the pen drive and put in it the 3 Firmware's .zip file(base,cust and preload)
I specify that my p30 was bricked on version 12, so my first attempt was to load the version
VOG-L29 hw eea VOGUE-L29C 9.1.0.115(C431E4R2P2).
To flash the firmaware from usb pen take the phone off and hold the volume up button for several seconds while we connect to charge the phone .Connect the usb pen and from erecovery choose OTG update mode.
The result was an unbricked p30 pro but no fast charge and usb data tranfer and I can't get any type of update from OTA.
So I downloaded this version:
https://huaweidownload.com/download/p30-pro/vog-l29-2/10-1-0-123/
I flashed my P30 Pro once again, and of course no USB connection and fast charging. But system afetr few minutes started finding upgrades via OTA. Passed from 10.1.0.179 to 10.1.0.201. Of course I let it upgrade.
It was 11.0.0.138 first, then 11.0.0.174(last EMUI version before version 12 ) came and USB connection was restored.
you can also find other firmware here:
https://androidhost.ru/search.html
https://www.hardreset.info/it/devices/huawei/huawei-p30-pro/faq/firmware/huawei-firmware/
Even if I am a programmer I am new in the world of android bricks and I spent 2 afternoons and many attempts to solve the problem.
The last problem concerns the creation of a backup point. I have tried different version of HiSuite and both windows 10 and 8.1.But I couldn't get data from phone
The solution is to install the Androis ADB inteface Drivers while the phone is connected to the PC. I believe that this way data information is injected to the phone as well as installed on the PC.
take the drivers from here: https://oemdrivers.com/usb-adb-interface
or here: https://www.drivermarket.net/adb-fastboot-drivers-v1-4-3-download-for-windows-latest/
once you carry out this procedure you fixed everything

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