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Hi folks,
I've done a fair bit of searching and although it has been briefly discussed before I can't see any recent mentions about Helium (aka Carbon) from clockworkmod (https://play.google.com/store/apps/details?id=com.koushikdutta.backup&hl=en).
The Google Play store page for the app mentions that the app doesn't work on the Xperia S and Z due to some changes Sony made, however when I first got my Xperia Z (at launch in the UK), I was able to backup app data (and some apks) from my Galaxy S3 and restore them onto the Xperia Z without any issues.
Given there have been a few software updates from Sony since launch, does anyone have any recent experience with Helium, specifically whether it works correctly to backup and restore to the Xperia Z? I couldn't find a suitable thread or forum to try to ask the developer directly what the specific issues were with the Xperia S and Z that led to the warning on the app page.
I had a problem restoring Apps with this app after full factory reset. It always crashed. Tried to restore from SD card and CLOUD. on my galaxy s3 it works fine. The build in sony's backup and restore app is doing great.
neoxkid said:
I had a problem restoring Apps with this app after full factory reset. It always crashed. Tried to restore from SD card and CLOUD. on my galaxy s3 it works fine. The build in sony's backup and restore app is doing great.
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Click to collapse
Thanks for the reply. What does the Sony app actually backup? Does it include some/all apks and the actual app data too (e.g game progress)?
Yes, it includ app+data, even clock alarms
Hi. Why doesn't work the program to NOT ROOT galaxy s2 with android 4.1.2?
It bring me that message
"An error occured while perfoming your app backup. A log of the error has been sent to ClockworkMod. Clock Backup to attempt to backup the remaining apps."
I have do ALL the steps you are describe but the program DOESN'T WORK..... Can you please suggest me something?
Helium kept telling me that I had a backup password which I had never set.
fits79 said:
Hi. Why doesn't work the program to NOT ROOT galaxy s2 with android 4.1.2?
It bring me that message
"An error occured while perfoming your app backup. A log of the error has been sent to ClockworkMod. Clock Backup to attempt to backup the remaining apps."
I have do ALL the steps you are describe but the program DOESN'T WORK..... Can you please suggest me something?
Click to expand...
Click to collapse
Hi, the problem is your rom
No it ISN'T the my rom.
And that is because i try it into to galaxy s2.
01. With Oficial and NOT root 4.0.3 sales code eur
02. With oficial 4.1.2 nordic sales code nee
So........
I decided to unlock and root my phone. So I did some backups with mybackup pro and decided to give a try to helium (because I never managed to restore the data of the apps with mybackup pro, just with root). I did the backup, saved it on the internal storage, copied it on my computer, unlocked my phone, rooted it, installed helium, copied the backup to the internal storage and... when i try to restore the backup from the internal storage it doesn't find it... I am now trying to reinstall it, don't give it su and see if I see the backup... if I don't see it... well.. idk what to say... I do a backup and then I cannot restore it? nice (sarcastic)
Edit: no.. I cannot find the backup
dreamxp said:
Helium kept telling me that I had a backup password which I had never set.
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yes same problem here, it seems the devs of this app are idiots
I started using this for the first time last week. Now I'm making a new backup and it is asking me to connect my phone to the computer again. do I need this each time I create a backup to my external sd card?
Samribi said:
I decided to unlock and root my phone. So I did some backups with mybackup pro and decided to give a try to helium (because I never managed to restore the data of the apps with mybackup pro, just with root). I did the backup, saved it on the internal storage, copied it on my computer, unlocked my phone, rooted it, installed helium, copied the backup to the internal storage and... when i try to restore the backup from the internal storage it doesn't find it... I am now trying to reinstall it, don't give it su and see if I see the backup... if I don't see it... well.. idk what to say... I do a backup and then I cannot restore it? nice (sarcastic)
Edit: no.. I cannot find the backup
Click to expand...
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I have the same problem... Hi%5... hope somebody will look into this matter ...
---------- Post added at 11:20 AM ---------- Previous post was at 11:03 AM ----------
If you're still interested.. (if u want the app data. i.e : savegames) I found a way.. Just keep those backup files in your computer. And then download the apps you want to restore.. Then make backups of them again.. Then they will have those backup up files in the "Carbon" folder. Then copy the folders inside without the "nomedia" file. It then the app will show the backup & viola... Apps restored...
Sent from my Xperia V using xda app-developers app
fits79 said:
Hi. Why doesn't work the program to NOT ROOT galaxy s2 with android 4.1.2?
It bring me that message
"An error occured while perfoming your app backup. A log of the error has been sent to ClockworkMod. Clock Backup to attempt to backup the remaining apps."
I have do ALL the steps you are describe but the program DOESN'T WORK..... Can you please suggest me something?
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Click to collapse
Same issue for me
Helium works fine for me, only problem is that messages are stored 'the wrong way' in Sony stock-ROM's last time i tried one of those.
Urticant2 said:
Hi, the problem is your rom
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Click to collapse
I had the same problem, just unplug your phone from the usb and it works
mljjlm said:
Helium works fine for me, only problem is that messages are stored 'the wrong way' in Sony stock-ROM's last time i tried one of those.
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Click to collapse
Is there something weird about the way messages are stored in general? Everything else seemed to work - the one thing I can't seem to figure out is how to restore text messages (com.android.providers.telephony.ab) - I've tried to do it as a whole app using the PC interface, tried copying the folder as a replacement via Android File Transfer to the 'carbon' folder, etc.
When I try to restore via helium server, it quickly shows me everything as restored but I don't see the messages. When I try to do it manually (e.g. force copy), I don't see an option under "Restore and Sync" to actually select messaging.
Am I missing something stupid / obvious? The raw data seems to be there (for example, call logs were uploaded just fine, text messages seem to have an issue).
--Dan
bfettd said:
Is there something weird about the way messages are stored in general? Everything else seemed to work - the one thing I can't seem to figure out is how to restore text messages (com.android.providers.telephony.ab) - I've tried to do it as a whole app using the PC interface, tried copying the folder as a replacement via Android File Transfer to the 'carbon' folder, etc.
When I try to restore via helium server, it quickly shows me everything as restored but I don't see the messages. When I try to do it manually (e.g. force copy), I don't see an option under "Restore and Sync" to actually select messaging.
Am I missing something stupid / obvious? The raw data seems to be there (for example, call logs were uploaded just fine, text messages seem to have an issue).
--Dan
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Click to collapse
Hmm.. I just used the SD-card backup, so I don't know about other stuff
mljjlm said:
Hmm.. I just used the SD-card backup, so I don't know about other stuff
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Click to collapse
So I came up with a solution based on what works for others. Why this works when it didn't previously is beyond me, but hopefully someone else can use it if individual parts of their Helium backup don't work properly (in theory it should work for any app / SQL dataset). The whole point of Helium is that we're running non-rooted phones and so Titanium Backup or the like aren't applicable. For reference, I'm running an N4 to OSX 10.7.x
1. Use the Helium Server to create a full backup.
2. Wipe phone or whatever you need to do (I had to do a factory reset for Google since it's an N4 and my proximity sensor is dead).
3. Install the apps you had previously via Play Store (pain in the a**).
4. Run Helium server and upload the backup data.
5. Update apps as needed (should be auto but who knows for individual stuff).
6. Check app data in apps. Texts are obviously easy to see for me. Hopefully everything restored nicely for you here.
***Now for the bit for people who got corrupted restores.
7. Unzip the backup file on your computer, select the .ab files that correspond to the missing / corrupted restores and then zip those into a new file on your computer (for step 9). Keep these files handy in unzipped form as well for step 10.
8. Perform a new Helium backup of those sections onto the internal SD card (yes it will be blank, worry not).
9. (Optional step): Run Helium server and upload that new zip file (with the stuff that didn't make it) alone. Try restore. Unlikely to work but worth a shot.
10. Running Android File Transfer, find the SD card, find the folder 'carbon' and then find the corresponding sub-folders that have the modules that were corrupted. Replace the SD card backups of the broken modules with the good ones from your computer.
11. Run Helium restore again, but only for the sections you want (I swear, for me Messaging didn't show up the first few times but after step 10 it did).
12. Wait, hoepfully it works well. I would reboot after running the restore to a) kill Helium and b) confirm functionality.
FWIW, my telephony.ab was 1.8MB and took SIX hours to restore. Seriously. Yeah yeah, that's a lot of texts but six hours? I've since added "SMS Backup & Restore" to my phone and will probably just use that, map out my phone layout and functionality and just manually replace apps from now on since most data is in the cloud. You lose some stuff, but prima facie it's boat tons easier.
Hopefully that helps someone else who had the same issues.
--Dan
Somehow my phone got soft factory reset (lost all the apps but the files) when i tried to install the apps that I had before it throws a play store error while installing saying it couldnt be installed because of an unkown error "-24" plz helpp
Why are you mocking Koush? Yes the Koush. He made this app. He specifically said in the app description that:
Note: Helium is NOT available to Motorola devices. This is because Motorola phones have a bug that break Android's backup mechanism. Until this is fixed by Motorola, Helium will not work on those Androids. You can download Helium manually here:
http://download.clockworkmod.com/apks/Backup.apk
If you find that Helium *does* work on your Motorola Android, please notify me.
Note: Some Sony devices have issues with Helium. This includes the Xperia S and Xperia Z. Sony has *disabled* backup on these devices completely.
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Hi
I've installed [Team Canjica] CM11 ROM yesterday, and it works very well.
However, after installing Whatsapp, Whatsapp displays a message about it being a custom ROM and therefore not fully supported.
It then attempts to restore the chat history and after some lengthy processing, says it couldn't restore the history.
Otherwise Whatsapp works normally and is able to send and receive messages.
I am very interested in restoring my chat history, and unsuccessfully tried the methods suggested on Whatsapp's support website, as well as by their support email.
Can anyone help me, please?
ArcSer said:
Hi
I've installed [Team Canjica] CM11 ROM yesterday, and it works very well.
However, after installing Whatsapp, Whatsapp displays a message about it being a custom ROM and therefore not fully supported.
It then attempts to restore the chat history and after some lengthy processing, says it couldn't restore the history.
Otherwise Whatsapp works normally and is able to send and receive messages.
I am very interested in restoring my chat history, and unsuccessfully tried the methods suggested on Whatsapp's support website, as well as by their support email.
Can anyone help me, please?
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Click to collapse
I am not 100% sure, but messages should be somewhere in Whatsapp folder on internal or external SD card. See if you did not delete it. You tried to restore them in the past on some other ROM?
shut_down said:
I am not 100% sure, but messages should be somewhere in Whatsapp folder on internal or external SD card. See if you did not delete it. You tried to restore them in the past on some other ROM?
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Click to collapse
Chat history files are indeed there on my storage on /Whatsapp/databases, and although whatsapp finds them and attempts restoring them, it repeatedly fails to restore them.
I have tried removing and re-installing whatsapp several times, even with older backup files too, unsuccessfully :crying:
Any suggestions?
ArcSer said:
Chat history files are indeed there on my storage on /Whatsapp/databases, and although whatsapp finds them and attempts restoring them, it repeatedly fails to restore them.
I have tried removing and re-installing whatsapp several times, even with older backup files too, unsuccessfully :crying:
Any suggestions?
Click to expand...
Click to collapse
Not sure. Try to transfer that folder to other storage (on external if it is on internal now). If that does not help try with other ROM and see what happens. I used CM11 and I have restored Whatsapp chats without problem as I remember.
shut_down said:
Not sure. Try to transfer that folder to other storage (on external if it is on internal now). If that does not help try with other ROM and see what happens. I used CM11 and I have restored Whatsapp chats without problem as I remember.
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Thank you, I've tried moving to another storage but it hadn't worked.
Which CM11 ROM have you used?
ArcSer said:
Thank you, I've tried moving to another storage but it hadn't worked.
Which CM11 ROM have you used?
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Click to collapse
I am not sure what version, but I think one or two before newest one.
[Partially SOLVED]: WhatsApp+ restored my chat history
Hi all.
I have installed WhatsApp+ (I am not sure but I think it is currently in Hebrew only).
It needs installing from the SD card, and is not available in PLAY store
WhatsApp+ restored my chat history.
Having my chat history "back" I removed WhatsApp+ and installed WhatsApp (original) again, but it again failed in restoring my chat history, so I re-installed WhatsApp+ and will use it for now.
If anyone needs help with the Hebrew on WhatsApp+'s site I will gladly help.
Good Luck!
Maybe there is an option in whatsapp+ to do a backup, and later to do manual restore in org app
Sent from my GT-I9070 using Tapatalk
Closed Force said:
Maybe there is an option in whatsapp+ to do a backup, and later to do manual restore in org app
Sent from my GT-I9070 using Tapatalk
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Click to collapse
You're right, there is - the same as in WhatsApp.
It produced the same failure to restore in WhatsApp, although whatsapp+ successfully restored.
Until I find another option to restore I'll stick with the WhatsApp+ for the time being.
Optionally I may send myself selected chats by mail, like in WhatsApp.
@ArcSer
Just keep Whatsapp+, no?
I use it too from the last year and it's way better than original one.
Inviato dal mio GT-I9505
@AntaresOne
Yes indeed. Seems just fine so far
whatsapp+
If anyone needs help with the Hebrew on WhatsApp+'s site I will gladly help.
Pls help me to get that link. I have tried it from the link, its asking for th permission. So pls send the ling. thanks in advance
This thread is old, but my experience maybe can help someone
I had the same problem, because I swapped between LineageOS derivated ROMs for tests (but not on Galaxy S Advance I9070).
I backupped key file from /data/data/com.whatsapp/files and wa.db from /data/data/com.whatsapp/databases.
For the first test, I followed this advices from this thread: https://forum.xda-developers.com/general/help/whatsapp-whatsapp-offer-backup-restore-t3342014:
Prerequisites:
1) Whatsapp Viewer (Links are forbidden for new users, you will find it at Github)
2) msgstore.db.cryptX from a backup (the "X" from msgstore.db.cryptX stays for the version of message database encryption)
3) key file from /data/data/com.whatsapp/files from a backup
4) Whatsapp must not have been started before
5) Phone number / SIM of backup and restore phone must be identical
6) Wifi connection for verification process
Procedure:
1) Install Whatsapp, but do not start it
2) Extract msgstore.db from msgstore.db.cryptX with the help of Whatsapp Viewer (the "X" from msgstore.db.cryptX stays for the version of message database encryption)
3) Copy msgstore.db to /storage/emulated/0/Whatsapp/Databases
4) Start Whatsapp and hit "Restore" when it's offered
5) Wait for "Initialisation" to finish. It took about 3 minutes in my case. So be patient.
6) Enter Name and assign a profile picture, hit next
7) Finish!
but nothing. I uninstalled Whatsapp.
For the second test, I installed Whatsapp again, left (only) msgstore.db in /storage/emulated/0/Whatsapp/Databases and copied key and wa.db files into their folders, overwriting the original files. Whatsapp crashed and I uninstalled Whatsapp again.
For a third test, I installed Whatsapp again (all untouched after second test), but maybe the key file automatic overwritten during the app initialization, because now Whatsapp working and it restored successfully chat history!!
After these tests, I think that the only files to leave/overwrite are: wa.db in /data/data/com.whatsapp/databases and maybe decrypted msgstore.db in /storage/emulated/0/Whatsapp/Databases (but I think that also encrypted one should work).
Hy,
Just want to give my impression about using Whatsapp+ or GB Whatsapp or other 3rd party Whatsapp App, dont forget that Whataspp can BAN your number if they find you're using any other program instead of the original APP, it happened to a friend of mine so be careful not to use those fancy things that the original App doesnt have, even more, we all still don't knowhow safe is our data while passing through this 3rd party Apps, they look good and have nice features but it may have a high cost.
BR
I had same problem because install LineageOS on galaxy a7 2017,
but I have done these stuff and my whatsapp has worked corroctly:
0- install simulator android and install whatsapp and sign your number then restore your chats then go to internalStorage>whatsapp
1-cory backups and databases folders to safe place
2-go to Internad Storage>Android>data>com.whatsapp then copy cash folder to safe place
3-install whatsapp on your phone and not login.
4-go to setting > permission and allow whatsapp access to storage,camera,mic,...
5-copy all of files databases,chash,backups to your phone with same directories( databeses and backups copy to >> internalstorage>whatsapp and chash copy to internalstorage>android>data>.com.whatsapp)
6-now sign in your whatsapp
7-Enjoy it.
Hi there, I have lumia device running wp 8.1 update 1 preview for developer. Right now I want to downgrade my lumia to get cyan update.
But since I have a lot huge app and games (around 16gb of apps) it will simply pain in ass if i have to redownload all of them when i restore my phone using online backup (setting->backup) method. I tried to search on web, but could not find any solution to backup my apps offline on my local storage.
Is there anyone here know how to backup app offline on local storage?? Or maybe know a way to extract .xap or .appx file from my phone to pc so I can reinstall it when restoring my phone??
Please help me. Thanks
wiien said:
Is there anyone here know how to backup app offline on local storage?? Or maybe know a way to extract .xap or .appx file from my phone to pc so I can reinstall it when restoring my phone??
Please help me. Thanks
Click to expand...
Click to collapse
Maybe this could help:
http://forum.xda-developers.com/showthread.php?t=2462730
fabokid5922 said:
Maybe this could help:
http://forum.xda-developers.com/showthread.php?t=2462730
Click to expand...
Click to collapse
this is useless for Nokia device because no interop unlock...
also on that way apps must patched and this apps cant autoupdate when new version out...
in Store - My Apps you can easy can reinstall your apps...
Good evening.
I tried to restore my apps from the old HTC One S (with root), to the new Z3 Compact (without root) ugins Helium, but didnt' worked.
-I did a backup on the One S, next I did a backup of a dummy app on the Z3C, so it created a folder called "carbon".
-I put the folders from the carbon folder on the One S to that on the Z3C.
The problem is that when I try to restore the app, Helium doesn't find any backup.
Anyone can help? Thanks...
Alan Slade said:
Good evening.
I tried to restore my apps from the old HTC One S (with root), to the new Z3 Compact (without root) ugins Helium, but didnt' worked.
-I did a backup on the One S, next I did a backup of a dummy app on the Z3C, so it created a folder called "carbon".
-I put the folders from the carbon folder on the One S to that on the Z3C.
The problem is that when I try to restore the app, Helium doesn't find any backup.
Anyone can help? Thanks...
Click to expand...
Click to collapse
Have you tried rebooting and then trying?
mattdm said:
Have you tried rebooting and then trying?
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Click to collapse
Yes.. But nothing changed
I believe Helium mentions in their description that Sony disabled the features needed for the program to work.
I experienced the same thing coming from a One Mini (rooted). Couldn't get anything to work properly. So I opted to just install everything again. I did manage to get the call logs and SMS / MMS messages to the new phone by using My Backup Pro. I purchased it, and clicked on the migrate button (both connected to the same WiFi), didn't need to physically connect anything and all the call logs and messages transferred over.
you can do as i did,
1. back up the apps on your old phone
2. install the apps on your new phone and back them up with helium
3. copy the .ab file from the old phone to the new one
4. restore the backup on the new phone.
i know it seems like a lot of work, but at least it's working
Thanks, but I already reinstalled everything from 0.
It took some time, but now I have a clean phone.
The problem are all the unwanted apps. I miss my rooted HTC
Hi Guys,
I have some problems in restoring my whatsapp as I have a large data data back up (about 12 GB)
Therefore the normal restoring doesnt work.
I tried to find information online and I found whatsapp gd extractor and I tried but it doesnt work. Is there any other way to do it?
I hope the you guys as an expert can help me as I have lots of valauable data that I need to recover
Usually it is backedup in google drive. Try your luck there
inthedark22 said:
Usually it is backedup in google drive. Try your luck there
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Click to collapse
Hi,
Yes I know its backed up in Gdrive. Is there a way to extract the data?
Uninstall whattsapp and reninstall it and choose restore my backup? Usually works for me. But i don't have that big of a restore file