Related
Ok, so even in spite of me saying multiple times that because of the Atrix and Photon fiasco - Motorola basically telling all of us Atrix/Photon owners "GFY, buy a new phone is you want ICS, here, have a $100 coupon on us..." - I have an opportunity to get an Atrix HD (Titanium color which I prefer, white is just, ugh), in excellent working condition or so the seller claims but it has one specific problem:
Apparently he sat on it at some point and bent the Gorilla Glass just enough to shatter it along the bottom 1/3 of the screen - picture attached is the one I was sent by the current owner/seller.
I haven't held it in my hands yet but the owner absolutely assures me the phone is 100% functional aside from that spider web damage to the glass itself. He says the digitizer is perfectly functional, that he plays games with it even in spite of the damage, but he's sick to death of seeing the spider web and has decided to part with the phone once and for all. Nothing included, just the phone itself, and it's unlocked because he uses it with T-Mobile presently - that's the primary draw of the phone actually since I have used and plan to return to using T-Mobile because of those new pricing plans they have instigated recently.
I quizzed him about the battery, headphone jack, microSD slot, actual display (where the pixels are, you know), Wi-Fi, GPS, Bluetooth, microUSB and HDMI ports, etc, the whole gamut of every piece of hardware the phone has and he again assured me it's 100% functional save for the cracked/shattered glass. I checked with some eBay sellers and apparently the glass/digitizer housing can be had for $43 to $70 depending on shipping, etc and is a relatively easy thing to replace (already downloaded a few YouTube videos for the disassembly-reassembly info).
He's using T-Mobile presently and when he delivers the Atrix HD he's going to put his microSIM in it and let me check it out, make a call with it, etc to verify it's working as claimed.
Having said all this and knowing I can fix this myself once I have the parts ordered and in-hand, who would tell me I should pass on this offer and run from it fast --- considering the price he's asking is $60 cash in the hand --- or tell me "HELL YEAH take it and then run, but pay the guy first before he calls the cops on you for stealing it..."
Just curious, as I really do despise Motorola with a massive passion but, I'm not going to find a dual core smartphone in working condition with something that's actually easy to fix myself for $60 anytime soon, especially since the damage is what one would consider cosmetic and appearance based IF - that's a big IF there - it actually is 100% functional even with that damage.
Yes this post is long, I'm known for being wordy, it's just how things are.
tl;dr version: for $60 cash and absolute verification that everything works as it should even with the cracked glass, would I be an idiot to pass on this deal even in spite of my near-pure hatred of Motorola for their stiffing us Atrix/Photon owners, or should I just to hell with it and smile... is this a buy or no-buy, basically?
(I suppose I already know the answer but I'm curious as to what others might or would do in the same situation)
ps
No, my intention isn't to buy it, fix it up, then sell it as I'm in the market for a new Android phone anyway and I can get this basically for not that much money (and I just found a glass/digitizer from someone locally here in Vegas for almost the same price as the $43 eBay one, go figure - I could probably get this and have it fixed tonight, even).
I am an Atrix 4g owner. I was pissed when they cancelled the Jelly Bean update but I still bought their Razr HD. Every single phone manufacturer has abandoned one or more devices so leaving Moto wouldn't solve the problem. I would take the deal if I were you, especially since he will let you test it first and it can be fun to have a little project like that.
Hi,
I just asked the same thing but got no answer, so I tried.
I bought an atrix hd with the digitizer broken, replaced it and now works incredible.
I say take the risk and if you don't want to, tell me who is selling it to buy it
So, I am picking up a Bionic off eBay. Used for $80, or new for $140.
New or Used?
The Black Droid said:
So, I am picking up a Bionic off eBay. Used for $80, or new for $140.
New or Used?
Click to expand...
Click to collapse
Neither get a galaxy nexus
Don't forget to say thanks!
Be sure of no-hassle return policy!
The Black Droid said:
So, I am picking up a Bionic off eBay. Used for $80, or new for $140.
New or Used?
Click to expand...
Click to collapse
Whichever way you go, make sure you get one with a no-hassle return guarantee.
I got one with a bad USB port (and Lapdock - main attraction for me then) - $125, that sort of worked at first, but then needed more and more fooling around with pressure from an angle to make contact for charging/data.
Then I got a replacement with cracked screen to "merge" its mobo with the 1st one's screen - $30 - but it turned out to have an issue with not being able to enable the 4G/LTE radio despite new SIM, and repeated reflashing with the GB then ICS images (no error messages, just completion messages).
So I used that in 3G mode for a while, but kept eye for another with/without broken screen and/or otherwise rough body, with 4G guaranteed, but most sellers could not (or would not...) tell me for sure if that was available since most did not have active SIM's (although the setting, "About phone/Baseband version" shows if LTE driver present, but many would not even turn it on to find out). I did finally spring for one from Gazelle Store despite that "unknown" due to their return policy, and damn if it was yet another without LTE (and JB to boot - did not want that since so many problems still seem to plague it, including rooting difficulty - due to newness I guess - and it did not support Flash). This is where the return policy was crucial, and Gazelle's is far and above anyone else's I have seen. I emailed my issue with the 3g-only problem, and return email had a prepaid FedEx label image with RMA to print, tape on box, and drop off - no hassles, no delay - OUTSTANDING.
Unfortunately, they did not have anything else in the low-price category for some time to try again before I found another from a different seller with screenshot showing the LTE Baseband version - $70 - so, despite issues with the screen I jumped on that to put that mobo with my good screen from the first phone (plus I have a backup with only 3G, discolored display, and gluey fingerprints under the digitizer from botched replacement, but it works...).
All in all, that screwball process ran me $225 for what should have been a $100-125 phone, due to no return policy on the first (private seller), and second (as-is with cracked screen - typical policy for damaged phones). Now I like my cobbled together Bionic a lot, but that was doing it the hard, expensive way! Should have cut my losses (or figured out the issue with bad USB port sooner - just thought it was not charging for other reasons), and gone with a Paypal/eBay dispute - live and learn?
HTH
If you can afford it I would go with the new one just to be on the safe side. I've heard of LTE radios and GPS functions dying after a while in some older Bionics
+1 new.
Sent from my DROID BIONIC
I agree for that small difference in price to get a new would be the way to go
Serial numbers are not revisions
There's thread after thread after thread about Nexus defects and "311k fixed this but broke that". I've been posting a common response in most of these threads multiple times but it is too much effort to keep doing this.
Now please, all of you do this. Boot into your bootloader and look at your hardware version. It's rev_11, right?
That's because there is only ONE hardware version as per LG's understanding.
So what does 310, 311, 312 mean? Well it looks like month of manufacture doesn't it?! October, November, December?
2013-10K
2013-11K
2013-12K
2014-01K
"But, but, but i've got bigger speaker holes and my buttons don't rattle..."
Sure, manufacturing tolerances mean there will always be slight variances. Devices are built on different manufacturing lines, in different plants, in different countries perhaps - all maintained and calibrated by different teams. This is common. It is impossible (IMPOSSIBLE) to manufacture 2 identical devices. Humans are not good enough at it. This is why all the CPU's are binned between PSV 0-6.. these are within tolerance. Otherwise they'd all be PSV 3, or whatever is thought to be "optimum".
These tolerances mean that there are variations in every single component. No 2 are identical, meaning no 2 Nexus 5's are identical. Technically, every Nexus 5 is a variation. A variation of the perfect one, which probably doesn't exist
All these questions about "If I buy from store x" or "If I RMA now"..... "will I get new version?" Are pointless... there are no newer versions.
The defects reported exist across all the serial numbers. My 310 doesn't have any button rattle. It only rattles the autofocus when I rattle the device from side to side. So to say all 310's buttons rattle and all 311's fixed this is false... and now we have 312's with rattle... what happened? Did LG remove the fix? No! It was never a fix.
It seems some people want to RMA based on their serial number and nothing else or trying to avoid a particular serial... don't. Buy the device normally. If it has specific faults that you're not willing to put up with, RMA it. That's it. Please stop stressing about serial numbers. Buy your device and enjoy it, but please can we try and keep these threads where everyone posts "I've got a 311k and I have x fault" to a minimum? They're not helpful and mean nothing and clog up this forum with nonsense.
I admit the Defects thread may serve some purpose but this is happening there too, meaning the information is tainted.
Further logic
Here's some further logic I would like to include in this post.
The Nexus 5 is not manufactured in batches. It is manufactured 24/7. There is no end of an old batch and beginning of a new batch. The phone that rolls off the production line at 23:59 on October the 31st gets the 310K serial number. The very next phone that rolls off the same line at 00:00 on November 1st gets the 311K serial number.
If a fault had been found in 1 out of every 200 Nexus 5's, where the vibrator motor was faulty, what do you think would happen? Do you think that LG would discard the millions of vibrator motors they have in stock, replace every one with millions more and cease production immediately until the new motor is put in? The fact of the matter is if for every 1 Nexus 5 with a faulty vibrator, there are 199 with a working vibrator, it would be cheaper to repair the 1. What would you do if you were LG? Would you discard 199 good "type A" vibrators and buy 200 "type B" vibrators? Would you stop all of your productions lines and lose money by being unable to service demand? Or would it be cheaper to repair that 1 faulty device with a new vibrator and let the other 199 get manufactured and sold? Would you use up all the old stock of "type A" vibrators until they were gone, knowing only 1 in 200 would be faulty, then when you run out, start using "type B"? I certainly would as that is much cheaper than ceasing production in multiple plants around the world ans scrapping all the good "type a" motors.
In regards to the above, would all "type A" vibrators run out at 23:59 on October 31st, in every plant around the world? Then at 00:00 on November 1st, all "type B" would be used? If you were to scrap all "type A" vibrators and replace them with "type B", would you wait until the next month, when the serial number automatically changes? What would be the significance in that? If you're really going to be bold and scrap them all, you wouldn't wait until the end of the month. if you were happy to wait until the end of the month, then there would never have been a need to scrap them all in the first place. If the bold decision to scrap them ALL is made, you'd do it immediately
If you tightened Quality control, or started adding more glue to hold something in place, would you wait until midnight on the last day of the month to implement it? Why?
If tight rocker buttons and larger speaker holes are a fix and LG have waited to change serial number before implementing the fix, why are there even newer devices with newer serial numbers that do not have this "fix"? If loose rockers are something that needs to be fixed, why haven't all older devices got them? Why hasn't mine?
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I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
thanks for ur effort to explain it.
Sent from my GT-I9500 using XDA Premium 4 mobile app
Hi,
I can't agree more...
Great explanation! You had me at "manufacturing tolerances". Everyone wants a perfect device, but humans are not.
+1
I tried to explain this once, but my post got buried so I gave up.
Sent from my Nexus 5 using XDA Premium 4 mobile app
ej8989 said:
Great explanation! You had me at "manufacturing tolerances". Everyone wants a perfect device, but humans are not.
Click to expand...
Click to collapse
True. Im not happy if my device comes damaged or actually faulty, it will be RMA'd.
Im happy with my device. I don't care about light bleed that I have. It happens
-----------------------
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I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
People make imaginary problems with their device and it manifests into some sort of "problem". Damage/faulty = RMA but otherwise they should learn on how to be contented. Google and whoever they partner with is not perfect. Even if they partner with others, still the same result; there would still be some sort of fault/negative side otherwise a very good phone with killer specs.
So what hardware version do you have?
Sent from my Nexus 5 using Tapatalk
Good to know that I am not alone with this s/n madness.
Sent from my Nexus 5 using xda app-developers app
Good post, think when slightly tweaked version of the same phone comes out i.e bigger speaker holes etc people then think my phone needs to go back for exchange when it really probably doesn't.
Some people won't be happy until they RMA so many devices for b######t reasons that we pay full HTC and Samsung flagship prices for a Nexus. Even still they'll RMA as they probably did with phones from other manufacturers.
There is a YouTube video that shows a better sound/mic module.. it's probably in the newer models but didn't warrant a revised version number for whatever reasons.
I had a 311k revision 11 that had every problem in the book, weak noisy vibration motor, 3 dead pixels, rattling power button. I RMA'd and got another 311k revision 11. Guess what? Same phone, vibration motor vibrates as it should without being noisy, no dead pixels and buttons are all solid with no rattling!
Love this phone. Can't help but laugh about obsession over a serial number, do these folks do the same with all their devices? Maybe their new car has the wrong VIN, should they try to exchange it?
Sent from my Nexus 5 using xda premium
Thank you times 100 Mr. rootSU. If you have a faulty device, by all means return it. As for these people who keep returning perfectly good devices, one after another, thinking if only they return enough devices, eventually they'll win a "new and improved" phone in some mythical Nexus 5 lottery, cut it out. Seriously this behavior will have implications for all us. Google already sells the Nexus devices for basically zero profit in order to grow the Android user base and developer community. Google wants to keep their customers happy, but every time someone returns a device it eats into their bottom line as they obviously can't resell a used device as new. So what do you think they're going to do to recover the cost of excessive and unnecessary returns? They'll pass it off onto the consumer in the form higher hardware prices (do you want to pay $500 for the next Nexus?) and they'll revise their liberal return policy in order to deter excessive returning, thereby making the process more difficult and time-consuming for people who legitimately need a replacement device.
I've said a bunch of times on this forum and I'll say it one more time, there never was a hardware revision, there is only one version as per the revision number in the bootloader. The serial numbers vary depending on where and when the device was manufactured, and as you can see their are slight variations between products produced on different assembly lines. The machines may be calibrated differently from one line to another, some assembly lines have tighter quality control than others, etc. The bottom line is there exists only one revision. Even if at some point Google and LG do decide to revise the hardware, it doesn't entitle everyone who previously bought the device to a replacement. As long as you received a functional device, they're fulfilled their contractual and moral obligation. They don't have to replace previously purchased devices just because they come out with something better in the future. This is just the cost of early adoption. Like I said, if you receive a faulty device, by all means exchange it. If not, enjoy your device and be grateful that you can buy a top-of-the-line Android handset for $400 contract-free and carrier-unlocked.
Thread cleaned as requested... let's stay on-topic now please guys.
Finally someone else was tired of seeing these..
ALSO about stuff like "Why you picked N5 over XX phone" or "What you Like or Dont Like".... we dont need more then 1 thread.....
gd6noob said:
Finally someone else was tired of seeing these..
ALSO about stuff like "Why you picked N5 over XX phone" or "What you Like or Dont Like".... we dont need more then 1 thread.....
Click to expand...
Click to collapse
The N5 versus G2 got dirty wherein the OP should've started the fire by comparing the N5 and G2. With all these stupendous threads appearing, it makes me NOT want to buy the N5 simply because if I'm a simple user not interested in rooting, unlocking bootloader etc., I would've thought I WASTED my money in all this "imaginary" problems and even if I wasn't a simple user, it would still hinder me because the experiences felt so real...until you realize that turning off one app that you're not using fixes the damn problem.
#Preach
Clearly this is an unhealthy obsession. There's simply no reason to be this balls deep hung up on a hardware version. Our phones are meant for entertainment. Period. It sounds like these obsessed folks might actually have their priorities all out of whack. If we took a step back and realized that these blips (issues) are not relevant for what's going on in our lives. We can immediately disregard a tiny rattling problem nothing at all. Because its not. Nobody should define their life around a phone. Let's just have fun with our phones and let that be for what it is. Fun. Nothing more.
Regarding speaker holes....
Mindspin_311 said:
If the back cover is being injection molded, which is probably the case, then there could be an issue with the tooling in some form or fashion.
There could be an insert that is used to create those holes. So there is a possibility that the insert was manufactured improperly, and there is only one like that out there. So, every X phone gets larger holes. In the grand scheme of things, its not a big deal to someone who performs the QC. The specified tolerances could be so wide that a variation of that magnitude is still considered a pass.
If the material is slightly different, the mechanical properties could be to the point where the molded material shrinks or "cools" differently causing the holes to enlarge.
There is really no way in telling unless you get a hold of the person at Google/LG who designed the back cover and look at their CAD. Then compare to the tooling and parts themselves.
Click to expand...
Click to collapse
I received my exchange order today, received a brand new T-Mobile Note 4, manufactured very recently; the phone did not arrive in the expected condition; all four sides did not contain any plastics to be removed. The only plastics I see are the camera lens, screen protector, and back cover plastic. Is this something which some of you may have also encountered? I know Samsung doesn't play a role here as it depends on how the carrier handles their phones when packaging.
winlinmac001 said:
I received my exchange order today, received a brand new T-Mobile Note 4, manufactured very recently; the phone did not arrive in the expected condition; all four sides did not contain any plastics to be removed. The only plastics I see are the camera lens, screen protector, and back cover plastic. Is this something which some of you may have also encountered? I know Samsung doesn't play a role here as it depends on how the carrier handles their phones when packaging.
Click to expand...
Click to collapse
You have a new phone would be my guess.
It took me three days from opening day to get mine cause of family drama.
It didn't have much plastic on it.
(I can describe the plastic to you in a pm if you stop creating new threads).
It was brand new.
We did a factory data reset on my s4 which is running cm so the missus could have it. Sims were switched.
The guy at the store could barely turn phones on. He asked for permission to help another customer whilst we were playing with the s4 to make sure switch went ok.
T-mobile employees aren't touching your phone pre-sale even if they want to see what the fuss is all about. They'd get in trouble.
Are Samsung employees? Since as you mention t-mobile is the middleman.
They'd get in trouble worse. Not unless they were told to. To update firmware or test that that batch of phones work.
What about the visible microscratches, how many times are you suppose through the exchange process until you find one that is mint
Can't hurt to try again.
It has to be tmobile removing the plastics prior to packaging, no wonder the latest firmware was already installed. They should have been careful when handling
Maybe. I thought Samsung and T-mobile went back and forth with the firmware and then Samsung flashed it on the phones and shipped the phones to tmobile.
---------- Post added at 03:18 AM ---------- Previous post was at 03:17 AM ----------
In any event why not exchange? Can you not return your phone or something?
Another thread really?
BAD ASS NOTE 4
winlinmac001 said:
I manufactured very recently;
Click to expand...
Click to collapse
winlinmac001 said:
It has to be tmobile removing the plastics prior to packaging, no wonder the latest firmware was already installed.
Click to expand...
Click to collapse
Congratulations, you answered your own question
If you look for something to nitpick you will find it. That's a fact. Have fun!
Sent from my iPad using Tapatalk
I had to do an exchange twice with tmobile.
1.
White s3. Pink blob in the lower right corner when on a white background. Exchanged within 14 days for a brand new phone. It's my mom's phone, now. I still flash cm nightlies on it. Not a microscratch on it till this day.
2.
Ducked my camera up on my s4 flashing something or another.
Took it to a cell phone repair store. Even though I own one. No love. The guys at the other store said return it. I said I'm way out of the 14 days. They said call tmobile anyway. Flash back to stock and it will be fine.
Guess what?
It was.
Brand new s4. (Also, without microscratches). My dad's current phone.
Tmobile and Samsung want our money.
They will attempt to make you happy if you ask right.
I had to call 611 and tell them I had already factory reset.
End of story.
Got an extra battery, european s4 battery cover, headphones, charger, and extra ear bud covers out of it.
Seems like you had the entire process done in the store.
The Note 4 I received was through Overnight Shipping, it seems like the device was shifting around here and there while in transit especially during this time of year.
The display is immaculate, but the body is not; the reason why I made huge deal about this is not only because of what I pay, but also the possibility of reselling down the road.
Since this was suppose to be a Christmas gift, its currently sitting under the Christmas Tree. Unfortunately, I'll need to tell the recipient to Keep Calm and Wait; will need to see what T-Mobile suggests as they do understand these predicaments.
Karakoram2 said:
I had to do an exchange twice with tmobile.
1.
White s3. Pink blob in the lower right corner when on a white background. Exchanged within 14 days for a brand new phone. It's my mom's phone, now. I still flash cm nightlies on it. Not a microscratch on it till this day.
2.
Ducked my camera up on my s4 flashing something or another.
Took it to a cell phone repair store. Even though I own one. No love. The guys at the other store said return it. I said I'm way out of the 14 days. They said call tmobile anyway. Flash back to stock and it will be fine.
Guess what?
It was.
Brand new s4. (Also, without microscratches). My dad's current phone.
Tmobile and Samsung want our money.
They will attempt to make you happy if you ask right.
I had to call 611 and tell them I had already factory reset.
End of story.
Got an extra battery, european s4 battery cover, headphones, charger, and extra ear bud covers out of it.
Click to expand...
Click to collapse
Been searching and reading dozens of articles about N7 recall, all repeat same story, none explains what the actual problem is. Only one mentioned something about thermal mismanagement causing thermal runaway during charge. Why would that info be important? Because if lets say some batteries don't detect battery temp properly during charge, allowing it to overheat and causing reactions to create more heat until fire (runaway effect), then temporary fix would be trivial, until replacements arrive don't use fast charge, keep the phone in cool place during charge (for example laptop cooling pad), maybe dont let it get too hot while playing games. If there is physical fault, like weak separator causing internal short etc, then avoiding fast charge may not be enough to protect the phone from fire. Also, did we have at least one problem reported in US, or is it certain markets only, like Korea? Also it seems Korean batteries are mostly the culprit, not the Chinese, which would be contrary to popular belief that Chines or Vietnam made phones are inferior. Don't seem like replacement phones will come for at least another 2 weeks and some detailed info would be helpful to asses actual risks and separate it from hysteria.
I would say this, Samsung issued a global no sell and a global recall meaning all phones regardless of components used in them. Not hysteria, fact. If they had even a known temporary solution that could possibly prevent further issues they would announce it themselves and the reason you are reading the same story repeatedly is because that's the story. T-Mobile is offering you a different phone so you don't have to wait, I understand you wanting to possibly find a safer way to use the phone should yours have whatever the issue is but either that's not an option or that info hasn't been released. The way I see it is they would not issue a recall unless it was deemed a necessity.
According to info already published, Samsung sold about 2.5 million phones, 24 in a million have issue, so estimate about 60 faulty phones total and 37 incidents already reported. it doesn't take a genius to see that either that 24 per million number is hundreds fold higher, or the problem shows up pretty much right away, so either your phone was faulty and already burned, or it is not and as safe to use as any other.
There is probably more to the story. Recall right before iphone 7 premiere! Samsung is going to take huge loss.
Sent from my SM-N910T using XDA-Developers mobile app
Thats why this whole world recall seems to me more like a PR thing than necessity, I may not even bother replacing it, depending on what the whole story is. BTW, now that Samsung sells refurbished phones, we may see a lot of refurbished N7 soon flooding the market.
It's due to people using 3rd party chargers instead of the OEM chargers that came with the phone. That's what a T-Mobile rep said when I talked to him on the phone.
Leelouster said:
It's due to people using 3rd party chargers instead of the OEM chargers that came with the phone. That's what a T-Mobile rep said when I talked to him on the phone.
Click to expand...
Click to collapse
Reps will never know the details of these things. Often it's regurgitated things from the skuttlebutt.
Samsung UK said in a statement it was an Anode/Cathode issue.
Sent from my SM-N930T using Tapatalk
it may be combination of third party cables/chargers and some fault with battery not detecting/acting on fault condition. The first and only video I saw of N7 burn, it was said guy used 3rd party cable. There was at least one cable sold, that, due to it's faulty logic, could send 20 volts to phone designed for maximum 9v, which would cause definite damage and possible fire.
The part that bugs me is the lack of details for sure! Samsung is causing a lot of the confusion and hype themselves by not coming out with exactly what the problem is and exactly which units are affected. If it was simply a "Bad Battery" supplied to one manufacturing plant for example, then it would be easy to isolate the effected units. A simple webpage could be set up to check your Serial number and see if it is an effected unit or not. This would save a TON of unnecessary returns and would have reduced the impact of the recall greatly.
The fact that they didn't do this and just did a global recall could lead one to believe the problem is actually bigger than they are letting on. If say only 100K units were effected by a bad supply of batteries, why would a company do a global recall and possibly take back 2.4 million units if not needed? If this wasn't a design flaw and they are just going to send out new units manufactured in China for example, then I already have one of those with no issues so why should I get another one that could have some issue I don't have now? I used China as an example since some reports say that the China units were not effected.
Now if there is going to be a design change to incorporate a protection system so 3rd party charges could not damage the device or something like that, then I would mostly likely want to get a new unit. Come on Samsung, release the actual issue and what exactly you are doing to correct it!
Leelouster said:
It's due to people using 3rd party chargers instead of the OEM chargers that came with the phone. That's what a T-Mobile rep said when I talked to him on the phone.
Click to expand...
Click to collapse
Wrong I saw a YouTube video of a guy who used the oem charger and it blew up
van131 said:
Wrong I saw a YouTube video of a guy who used the oem charger and it blew up
Click to expand...
Click to collapse
Really? Can you link the video please? I'd like to see that
Leelouster said:
Really? Can you link the video please? I'd like to see that
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=HQQOiilJwJ0
Here is another one that shows a burnt phone plugged into the Factory charger. The report also says that software was released to check the batteries integrity? I haven't heard any mention of that one yet.
https://www.youtube.com/watch?v=bq4tZNzpLBQ
chipworkz said:
https://www.youtube.com/watch?v=HQQOiilJwJ0
Click to expand...
Click to collapse
Thank you
Personally I don't believe new units could be redesigned, produced and shipped for replacement in 2 weeks and of course there is upcoming China launch, uninterrupted. Which makes me to believe only one factory made some faulty units and it seems to be Korean one. I also lean to believe World recall was more of PR gesture " we messed up, but we fixed it, so return it for full refund, or get replacement, whatever makes you happy", than necessity. I'm actually surprised Samsung went extra mile, at huge cost, to fix this, they didn't strike me before as so consumer oriented company. I like my N7 as much as I did before, it works great and until I get all data to make informed decision, I'll just be careful when charging, so in case something goes wrong (probably very unlikely), I won't burn house down, but I'm using phone all the time so would notice something wrong. 3c tools has recording option, ill run battery temp during fast charge, just to see how hot it gets, it gets warm to touch, but thats normal.
chipworkz said:
The part that bugs me is the lack of details for sure! Samsung is causing a lot of the confusion and hype themselves by not coming out with exactly what the problem is and exactly which units are affected. If it was simply a "Bad Battery" supplied to one manufacturing plant for example, then it would be easy to isolate the effected units. A simple webpage could be set up to check your Serial number and see if it is an effected unit or not. This would save a TON of unnecessary returns and would have reduced the impact of the recall greatly.
The fact that they didn't do this and just did a global recall could lead one to believe the problem is actually bigger than they are letting on. If say only 100K units were effected by a bad supply of batteries, why would a company do a global recall and possibly take back 2.4 million units if not needed? If this wasn't a design flaw and they are just going to send out new units manufactured in China for example, then I already have one of those with no issues so why should I get another one that could have some issue I don't have now? I used China as an example since some reports say that the China units were not effected.
Now if there is going to be a design change to incorporate a protection system so 3rd party charges could not damage the device or something like that, then I would mostly likely want to get a new unit. Come on Samsung, release the actual issue and what exactly you are doing to correct it!
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In this day and age it is more prudent to do a total recall. It would cost them far more in lawsuits if harm came to even just a few persons worldwide. What if one of these phones caught fire on an international flight and it could be proven that this phone was the cause? Right there everyone on that plane would have cause to sue, plus the affected airline. Also the brand could be ruined forever as people wouldn't trust the product anymore. It's too risky for them. I'm getting a $25.00 gift card or credit in addition to the free stuff I've already received. Plus, I don't have to give up use of my phone, I just turn it in when the new one arrives! Hell, I might even get Samsung/T-Mobile to pay for the new fire extinguisher I bought and keep next to my pillow to ease me into slumber at night, IDK, LOL!
Android central's article said it was bad batteries, the ones from China are okay. All others are questionable.
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Leelouster said:
It's due to people using 3rd party chargers instead of the OEM chargers that came with the phone. That's what a T-Mobile rep said when I talked to him on the phone.
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I'm with you on this, I've been digging through the nets to find out the possible cause of the few burnt phones and I've wondered if it was the USB-C issue, coupled with crappy aftermarket chargers and crappy aftermarket cables that are really causing the issue. My phone has barely been warm in the last 2 weeks or so even while playing some games.
https://www.youtube.com/watch?v=_Cd2WIxKRDk a good explanation
pete4k said:
Personally I don't believe new units could be redesigned, produced and shipped for replacement in 2 weeks and of course there is upcoming China launch, uninterrupted. Which makes me to believe only one factory made some faulty units and it seems to be Korean one. I also lean to believe World recall was more of PR gesture " we messed up, but we fixed it, so return it for full refund, or get replacement, whatever makes you happy", than necessity. I'm actually surprised Samsung went extra mile, at huge cost, to fix this, they didn't strike me before as so consumer oriented company. I like my N7 as much as I did before, it works great and until I get all data to make informed decision, I'll just be careful when charging, so in case something goes wrong (probably very unlikely), I won't burn house down, but I'm using phone all the time so would notice something wrong. 3c tools has recording option, ill run battery temp during fast charge, just to see how hot it gets, it gets warm to touch, but thats normal.
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It is very likely that Samsung felt pressure from US providers and had to issue replacement program. Some European countries are not so lucky, for now at least. They halted sales but no clear what next: replacement, repair, software update?
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