Will everyone please stop talking about different hardware versions?

Will everyone please stop talking about different hardware versions? - Nexus 5 General

Serial numbers are not revisions
There's thread after thread after thread about Nexus defects and "311k fixed this but broke that". I've been posting a common response in most of these threads multiple times but it is too much effort to keep doing this.
Now please, all of you do this. Boot into your bootloader and look at your hardware version. It's rev_11, right?
That's because there is only ONE hardware version as per LG's understanding.
So what does 310, 311, 312 mean? Well it looks like month of manufacture doesn't it?! October, November, December?
2013-10K
2013-11K
2013-12K
2014-01K
"But, but, but i've got bigger speaker holes and my buttons don't rattle..."
Sure, manufacturing tolerances mean there will always be slight variances. Devices are built on different manufacturing lines, in different plants, in different countries perhaps - all maintained and calibrated by different teams. This is common. It is impossible (IMPOSSIBLE) to manufacture 2 identical devices. Humans are not good enough at it. This is why all the CPU's are binned between PSV 0-6.. these are within tolerance. Otherwise they'd all be PSV 3, or whatever is thought to be "optimum".
These tolerances mean that there are variations in every single component. No 2 are identical, meaning no 2 Nexus 5's are identical. Technically, every Nexus 5 is a variation. A variation of the perfect one, which probably doesn't exist
All these questions about "If I buy from store x" or "If I RMA now"..... "will I get new version?" Are pointless... there are no newer versions.
The defects reported exist across all the serial numbers. My 310 doesn't have any button rattle. It only rattles the autofocus when I rattle the device from side to side. So to say all 310's buttons rattle and all 311's fixed this is false... and now we have 312's with rattle... what happened? Did LG remove the fix? No! It was never a fix.
It seems some people want to RMA based on their serial number and nothing else or trying to avoid a particular serial... don't. Buy the device normally. If it has specific faults that you're not willing to put up with, RMA it. That's it. Please stop stressing about serial numbers. Buy your device and enjoy it, but please can we try and keep these threads where everyone posts "I've got a 311k and I have x fault" to a minimum? They're not helpful and mean nothing and clog up this forum with nonsense.
I admit the Defects thread may serve some purpose but this is happening there too, meaning the information is tainted.
Further logic
Here's some further logic I would like to include in this post.
The Nexus 5 is not manufactured in batches. It is manufactured 24/7. There is no end of an old batch and beginning of a new batch. The phone that rolls off the production line at 23:59 on October the 31st gets the 310K serial number. The very next phone that rolls off the same line at 00:00 on November 1st gets the 311K serial number.
If a fault had been found in 1 out of every 200 Nexus 5's, where the vibrator motor was faulty, what do you think would happen? Do you think that LG would discard the millions of vibrator motors they have in stock, replace every one with millions more and cease production immediately until the new motor is put in? The fact of the matter is if for every 1 Nexus 5 with a faulty vibrator, there are 199 with a working vibrator, it would be cheaper to repair the 1. What would you do if you were LG? Would you discard 199 good "type A" vibrators and buy 200 "type B" vibrators? Would you stop all of your productions lines and lose money by being unable to service demand? Or would it be cheaper to repair that 1 faulty device with a new vibrator and let the other 199 get manufactured and sold? Would you use up all the old stock of "type A" vibrators until they were gone, knowing only 1 in 200 would be faulty, then when you run out, start using "type B"? I certainly would as that is much cheaper than ceasing production in multiple plants around the world ans scrapping all the good "type a" motors.
In regards to the above, would all "type A" vibrators run out at 23:59 on October 31st, in every plant around the world? Then at 00:00 on November 1st, all "type B" would be used? If you were to scrap all "type A" vibrators and replace them with "type B", would you wait until the next month, when the serial number automatically changes? What would be the significance in that? If you're really going to be bold and scrap them all, you wouldn't wait until the end of the month. if you were happy to wait until the end of the month, then there would never have been a need to scrap them all in the first place. If the bold decision to scrap them ALL is made, you'd do it immediately
If you tightened Quality control, or started adding more glue to hold something in place, would you wait until midnight on the last day of the month to implement it? Why?
If tight rocker buttons and larger speaker holes are a fix and LG have waited to change serial number before implementing the fix, why are there even newer devices with newer serial numbers that do not have this "fix"? If loose rockers are something that needs to be fixed, why haven't all older devices got them? Why hasn't mine?
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thanks for ur effort to explain it.
Sent from my GT-I9500 using XDA Premium 4 mobile app

Hi,
I can't agree more...

Great explanation! You had me at "manufacturing tolerances". Everyone wants a perfect device, but humans are not.

+1
I tried to explain this once, but my post got buried so I gave up.
Sent from my Nexus 5 using XDA Premium 4 mobile app

ej8989 said:
Great explanation! You had me at "manufacturing tolerances". Everyone wants a perfect device, but humans are not.
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Click to collapse
True. Im not happy if my device comes damaged or actually faulty, it will be RMA'd.
Im happy with my device. I don't care about light bleed that I have. It happens
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I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit

People make imaginary problems with their device and it manifests into some sort of "problem". Damage/faulty = RMA but otherwise they should learn on how to be contented. Google and whoever they partner with is not perfect. Even if they partner with others, still the same result; there would still be some sort of fault/negative side otherwise a very good phone with killer specs.

So what hardware version do you have?
Sent from my Nexus 5 using Tapatalk

Good to know that I am not alone with this s/n madness.
Sent from my Nexus 5 using xda app-developers app

Good post, think when slightly tweaked version of the same phone comes out i.e bigger speaker holes etc people then think my phone needs to go back for exchange when it really probably doesn't.

Some people won't be happy until they RMA so many devices for b######t reasons that we pay full HTC and Samsung flagship prices for a Nexus. Even still they'll RMA as they probably did with phones from other manufacturers.

There is a YouTube video that shows a better sound/mic module.. it's probably in the newer models but didn't warrant a revised version number for whatever reasons.

I had a 311k revision 11 that had every problem in the book, weak noisy vibration motor, 3 dead pixels, rattling power button. I RMA'd and got another 311k revision 11. Guess what? Same phone, vibration motor vibrates as it should without being noisy, no dead pixels and buttons are all solid with no rattling!
Love this phone. Can't help but laugh about obsession over a serial number, do these folks do the same with all their devices? Maybe their new car has the wrong VIN, should they try to exchange it?
Sent from my Nexus 5 using xda premium

Thank you times 100 Mr. rootSU. If you have a faulty device, by all means return it. As for these people who keep returning perfectly good devices, one after another, thinking if only they return enough devices, eventually they'll win a "new and improved" phone in some mythical Nexus 5 lottery, cut it out. Seriously this behavior will have implications for all us. Google already sells the Nexus devices for basically zero profit in order to grow the Android user base and developer community. Google wants to keep their customers happy, but every time someone returns a device it eats into their bottom line as they obviously can't resell a used device as new. So what do you think they're going to do to recover the cost of excessive and unnecessary returns? They'll pass it off onto the consumer in the form higher hardware prices (do you want to pay $500 for the next Nexus?) and they'll revise their liberal return policy in order to deter excessive returning, thereby making the process more difficult and time-consuming for people who legitimately need a replacement device.
I've said a bunch of times on this forum and I'll say it one more time, there never was a hardware revision, there is only one version as per the revision number in the bootloader. The serial numbers vary depending on where and when the device was manufactured, and as you can see their are slight variations between products produced on different assembly lines. The machines may be calibrated differently from one line to another, some assembly lines have tighter quality control than others, etc. The bottom line is there exists only one revision. Even if at some point Google and LG do decide to revise the hardware, it doesn't entitle everyone who previously bought the device to a replacement. As long as you received a functional device, they're fulfilled their contractual and moral obligation. They don't have to replace previously purchased devices just because they come out with something better in the future. This is just the cost of early adoption. Like I said, if you receive a faulty device, by all means exchange it. If not, enjoy your device and be grateful that you can buy a top-of-the-line Android handset for $400 contract-free and carrier-unlocked.

Thread cleaned as requested... let's stay on-topic now please guys.

Finally someone else was tired of seeing these..
ALSO about stuff like "Why you picked N5 over XX phone" or "What you Like or Dont Like".... we dont need more then 1 thread.....

gd6noob said:
Finally someone else was tired of seeing these..
ALSO about stuff like "Why you picked N5 over XX phone" or "What you Like or Dont Like".... we dont need more then 1 thread.....
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The N5 versus G2 got dirty wherein the OP should've started the fire by comparing the N5 and G2. With all these stupendous threads appearing, it makes me NOT want to buy the N5 simply because if I'm a simple user not interested in rooting, unlocking bootloader etc., I would've thought I WASTED my money in all this "imaginary" problems and even if I wasn't a simple user, it would still hinder me because the experiences felt so real...until you realize that turning off one app that you're not using fixes the damn problem.

#Preach

Clearly this is an unhealthy obsession. There's simply no reason to be this balls deep hung up on a hardware version. Our phones are meant for entertainment. Period. It sounds like these obsessed folks might actually have their priorities all out of whack. If we took a step back and realized that these blips (issues) are not relevant for what's going on in our lives. We can immediately disregard a tiny rattling problem nothing at all. Because its not. Nobody should define their life around a phone. Let's just have fun with our phones and let that be for what it is. Fun. Nothing more.

Regarding speaker holes....
Mindspin_311 said:
If the back cover is being injection molded, which is probably the case, then there could be an issue with the tooling in some form or fashion.
There could be an insert that is used to create those holes. So there is a possibility that the insert was manufactured improperly, and there is only one like that out there. So, every X phone gets larger holes. In the grand scheme of things, its not a big deal to someone who performs the QC. The specified tolerances could be so wide that a variation of that magnitude is still considered a pass.
If the material is slightly different, the mechanical properties could be to the point where the molded material shrinks or "cools" differently causing the holes to enlarge.
There is really no way in telling unless you get a hold of the person at Google/LG who designed the back cover and look at their CAD. Then compare to the tooling and parts themselves.
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Related

2nd Nexus returned....refund time.

I'm sorry to say my second Nexus 7 despite initially looking good has now popped the left side of its glass and displayed a stuck green sub-pixel. I'm really disappointed as I think its a fantastic device apart from the poor QC. I may try and buy later if I see on this forum that ASUS have got there act together.
Good luck to all who are trying to get a decent unit.

Poor QC, overinflated expectations for a entry level device, or a newly registered shill poster.

I replaced mine through the play store and its perfect. Maybe I just got lucky.
Sent from my Galaxy Nexus using Tapatalk 2

CrazyPeter said:
Poor QC, overinflated expectations for a entry level device, or a newly registered shill poster.
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LOL! I dont think expecting the glass to be stuck to the body of the device is an 'inflated expectation'? regardless of price point. Tosser :laugh:

Yeah I'm pretty sure the front is not supposed to fall off
http://www.youtube.com/watch?v=WcU4t6zRAKg
Sent from my Nexus 7 using xda premium

He is right. My first nexus had screen lift. My second had a faulty LCD and my third has screen lift again.
Sent from my Nexus 7 using xda premium

Same here, my second replacement is good, glad i did it instead of putting up with a creaky raised screen
Sent from my Nexus 7 using xda app-developers app

haloimplant said:
Yeah I'm pretty sure the front is not supposed to fall off
http://www.youtube.com/watch?v=WcU4t6zRAKg
Sent from my Nexus 7 using xda premium
Click to expand...
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Some of them are built so the front doesn't fall off at all... just some aren't prepped quite as safe as some of the others

Here is a thought... A crazy one I know but here you go....
Instead of constantly replacing a newly released device because of minor screen lift that does not effect normal use how about taking a chill pill, breathing in and out and relaxing?
Mine has screen lift and it still works great! Me? I will wait a few months and replace it once the flaw is fixed in manufacturing and there has been enough time to filter out all the flawed still in stock versions...

When I picked up my first one and it had screen lift, I was disappointed and angry. When I exchanged for a second one and it had screen lift and a non-functioning touch screen, I was just angry. When I picked up my third one with screen lift I just shrugged. Yesterday I picked up my fourth one with screen lift and a loudly popping speaker and I just laughed :silly:

There must be bad lots or something?
On my first unit I bought at staples and everyone I know local has no issues and no replacements. I have been and will keep looking for issues on them but so far so good.

raqball said:
Here is a thought... A crazy one I know but here you go....
Instead of constantly replacing a newly released device because of minor screen lift that does not effect normal use how about taking a chill pill, breathing in and out and relaxing?
Mine has screen lift and it still works great! Me? I will wait a few months and replace it once the flaw is fixed in manufacturing and there has been enough time to filter out all the flawed still in stock versions...
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Yeah, what is up with people, expecting a product without defects? That is just weird.
Hopefully those people get filtered out of the gene pool and we can live in a peaceful future were defects are accepted as normal.

Ravynmagi said:
Yeah, what is up with people, expecting a product without defects? That is just weird.
Hopefully those people get filtered out of the gene pool and we can live in a peaceful future were defects are accepted as normal.
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Learn to read....
I said nothing about a defect being acceptable..
You may now remove foot from mouth...

raqball said:
Here is a thought... A crazy one I know but here you go....
Instead of constantly replacing a newly released device because of minor screen lift that does not effect normal use how about taking a chill pill, breathing in and out and relaxing?
Mine has screen lift and it still works great! Me? I will wait a few months and replace it once the flaw is fixed in manufacturing and there has been enough time to filter out all the flawed still in stock versions...
Click to expand...
Click to collapse
I'll bet that what actually happens is you'll send yours in, and you'll receive a refurb with EXACTLY the same problem. But you're so Zen-like about the whole thing, you'll just smile and go through the process over and over and never lose your cool. I envy your calm.
Of course, you'll have to hope the defect is obvious immediately, because every time you connect a new device to your Google account (and granted, one should put a hard limit on how many defects one accepts before considering the product to be junk) you'll use up a Google Music activation. And we can only deactivate 10 devices in a year. A big deal? Maybe, if you go through freaking defective products like this trying to get one that works decently.
Oh, and that will be another device that shows up in your list in Google Play that you can't delete. You'll remove it from the menu, but it'll be sitting there, taunting you.
Oh, and maybe you open an ebook on the defective that's limited to 3 devices, and then you can't open the book on your new one. And maybe the "remove from device" option isn't there, so you have to go through Google to get things fixed. But hey, relax, right?
If you're happy to sit on a defective device for months with the hope that it'll be better fixed later, knock yourself out. For some of us, the Nexus 7 is a special device, being the only Nexus tablet, and we just want one without defects. This whole preachy routine really does get a bit old.

raqball said:
Here is a thought... A crazy one I know but here you go....
Instead of constantly replacing a newly released device because of minor screen lift that does not effect normal use how about taking a chill pill, breathing in and out and relaxing?
Mine has screen lift and it still works great! Me? I will wait a few months and replace it once the flaw is fixed in manufacturing and there has been enough time to filter out all the flawed still in stock versions...
Click to expand...
Click to collapse
Here is a rational thought.
How about a device should not have a so called minor screen lift issue. That moves around when you touch you the screen. That when you pick up the device and hold it the damn thing feels like it is falling apart and about to simply break.
Only a fool would accept that and keep the device. It doesn't affect normal use? What are you smoking? A touch screen device with a defective screen doesn't effect normal use? So you're going to keep a bad crappy device for a couple of months because hell I don't know why. So everybody else should keep their as well.
These devices currently have a ton of QC issues. Fact. People will report and discuss them. The only trolls are the people that keep saying people reporting issues etc must be trolling.

wynand32 said:
I'll bet that what actually happens is you'll send yours in, and you'll receive a refurb with EXACTLY the same problem. But you're so Zen-like about the whole thing, you'll just smile and go through the process over and over and never lose your cool. I envy your calm.
Of course, you'll have to hope the defect is obvious immediately, because every time you connect a new device to your Google account (and granted, one should put a hard limit on how many defects one accepts before considering the product to be junk) you'll use up a Google Music activation. And we can only deactivate 10 devices in a year. A big deal? Maybe, if you go through freaking defective products like this trying to get one that works decently.
Oh, and that will be another device that shows up in your list in Google Play that you can't delete. You'll remove it from the menu, but it'll be sitting there, taunting you.
Oh, and maybe you open an ebook on the defective that's limited to 3 devices, and then you can't open the book on your new one. And maybe the "remove from device" option isn't there, so you have to go through Google to get things fixed. But hey, relax, right?
If you're happy to sit on a defective device for months with the hope that it'll be better fixed later, knock yourself out. For some of us, the Nexus 7 is a special device, being the only Nexus tablet, and we just want one without defects. This whole preachy routine really does get a bit old.
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Guess how many devices I have linked to my account? lol
Seven GNex phones and two N7s. I've returned 4 N7s but one of them had a broken touch screen so I couldn't actually set it up and on the other the screen lift was so bad that I didn't bother powering it up. Crazy stuff. I honestly don't know why I keep coming back to the Nexus brand after my recent experiences.

Here's an actual rational though.
Only a fool would fail to read and call someone out for something opposite of what they said.
CHILL OUT, COUNT TO 10 before you make yourself look like an idiot again. He never suggested you accept a flaw, he said that repeatedly doing the same thing and expecting a different result is not the best idea. Obviously you want the device, but instead of complaining about it here, which will do absolutely freaking nothing, why not take a breath and waiting a week? Rapid fire returns sure haven't worked for you yet.

Yawn....
Every device has growing pains the the N7 is no different... Google botched the pre-orders and they have a manufacturing issue to correct...
I will TRY and make this simple...
Let say Google had 10 million produced before they correct the manufacturing process / defect.. Now lets say they sold 5 million... That leaves 5 million defective units still on shelves / in stock...
You can continue to exchange it until the cows come home and guess what? Your replacement is going to come from the defective (read: in stock) pile until the defect is corrected and the originally shipped (read: defective) units have been depleted...
Save yourself the headache, stress, tantrums and wait a few months for the issue to be resolved and the fixed units to become the in stock norm...
If the unit has an issue that prevents it from functioning then that's another matter... Slight screen raise is not one of those... Keep on replacing it and keep getting the same (read: originally manufactured defect) unit in the mail... It's your headache not mine and I'm not the one throwing a tantrum in an online forum..
I will wait a few months and exchange mine once Google has resolved the issue and the in stock tablets are that of the fixed variety...
My .02

Solange82200 said:
Same here, my second replacement is good, glad i did it instead of putting up with a creaky raised screen
Sent from my Nexus 7 using xda app-developers app
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Same for me. I contemplated not returning it to Office Depot but I ran by there at lunch and swapped for this one which appears good so far.
Sent from my Nexus 7 using xda premium

raqball said:
Learn to read....
I said nothing about a defect being acceptable..
You may now remove foot from mouth...
Click to expand...
Click to collapse
You said you are fine with screen lift. Screen lift is a defect.

Why is it that every time a new product comes out...

early adopters complain about issues and treat it like it a huge surprise?
You bought the first run on purpose. I have yet to see a piece of electronics that didn't have some kind of issue at launch. The iPhone 4, Galaxy S, G2...pretty much every piece of hardware I have followed the launch of has had issues at launch.
I've taken the stand that I am going to wait at least a month before I buy a new product. Usually longer. I also prefer to buy pre-owned so I can save money and also make sure the thing works.
So why all the surprise? Is it that people just like drama or are they really that ignorant?

rudeguy said:
early adopters complain about issues and treat it like it a huge surprise?
You bought the first run on purpose. I have yet to see a piece of electronics that didn't have some kind of issue at launch. The iPhone 4, Galaxy S, G2...pretty much every piece of hardware I have followed the launch of has had issues at launch.
I've taken the stand that I am going to wait at least a month before I buy a new product. Usually longer. I also prefer to buy pre-owned so I can save money and also make sure the thing works.
So why all the surprise? Is it that people just like drama or are they really that ignorant?
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+1 :good:

You make it sound like the only people that own the product are the ones here complaining. I'm willing to bet they are a small fraction of the owners. Besides, the true early adopters know that there will be issues, and quietly get them resolved without making a stink. My thoughts are the ones complaining are the ones that only follow the big tech announcements and see the next "must have" product and aren't true "early adopters".

tl;dr whining about whiners

Where do you expect a post on XDA like this to go? I would suggest you ask a mod to close this thread as it has no relevant value (other than starting flame wars).

So only threads complaining about problems unnecessarily are allowed?
Sent from my Nexus 7

rudeguy said:
early adopters complain about issues and treat it like it a huge surprise?
You bought the first run on purpose. I have yet to see a piece of electronics that didn't have some kind of issue at launch. The iPhone 4, Galaxy S, G2...pretty much every piece of hardware I have followed the launch of has had issues at launch.
I've taken the stand that I am going to wait at least a month before I buy a new product. Usually longer. I also prefer to buy pre-owned so I can save money and also make sure the thing works.
So why all the surprise? Is it that people just like drama or are they really that ignorant?
Click to expand...
Click to collapse
because you touch yourself at night.
ATOT :highfive:

The small minority with problems will always be the vocal majority.

rudeguy said:
early adopters complain about issues and treat it like it a huge surprise?
You bought the first run on purpose. I have yet to see a piece of electronics that didn't have some kind of issue at launch. The iPhone 4, Galaxy S, G2...pretty much every piece of hardware I have followed the launch of has had issues at launch.
I've taken the stand that I am going to wait at least a month before I buy a new product. Usually longer. I also prefer to buy pre-owned so I can save money and also make sure the thing works.
So why all the surprise? Is it that people just like drama or are they really that ignorant?
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Click to collapse
I waited until recently to grab one and I still got a dud. Don't get me wrong, I loved my Nexus 7 and still highly recommend it to people. What burns me is when issues aren't fixed, which seems to be a growing trend with ASUS right now. If there's an issue and it's fixed, I'm as happy as a clam. Refusal to fix with a 170 dollar quote from ASUS to fix it? Now that's just bad.

So if I buy a car that's a first production run and it fails on my while driving it's to be expected? I don't think that's acceptable. But hey maybe I am just a crazy person who expects things to work.
Sent from my Galaxy Nexus using Tapatalk 2

Bigjim1488 said:
So if I buy a car that's a first production run and it fails on my while driving it's to be expected? I don't think that's acceptable. But hey maybe I am just a crazy person who expects things to work.
Sent from my Galaxy Nexus using Tapatalk 2
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But are you dropping 20 grand on a phone? I doubt it. Phones usually aren't used for more than a year or two before the owner decides to upgrade. A car is usually used 5-10+ years. You can't expect the quality control from a car to be the same or even close to the same as for a mobile device.
Now I agree, I also want things to work but no way will the company be able to iron out all the problems before release.

Its not that we expect products to be problem free, but they should be free of *major* problems and/or the mfg should fix these issues. That's not what I'm seeing with the latest Asus products though...
Sent from my Nexus 7 using Tapatalk 2

veeman said:
But are you dropping 20 grand on a phone? I doubt it. Phones usually aren't used for more than a year or two before the owner decides to upgrade. A car is usually used 5-10+ years. You can't expect the quality control from a car to be the same or even close to the same as for a mobile device.
Now I agree, I also want things to work but no way will the company be able to iron out all the problems before release.
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I agree. Plus your nexus 7 isn't going to kill you if something breaks or goes wrong. Cars are held to a different standard and are tested to make sure they are safe for people.

dottat said:
Where do you expect a post on XDA like this to go? I would suggest you ask a mod to close this thread as it has no relevant value (other than starting flame wars).
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krelvinaz said:
So only threads complaining about problems unnecessarily are allowed?
Sent from my Nexus 7
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Seems like a reasonable thing to discuss in the general section. Your reply seems kind of rude.

I guess that, for me at least, I don't consider myself a beta tester. If I buy a product, be it first run or 10 years later, I expect it to work like it is supposed to work. Anything less is not acceptable in my view. If you charge me money for a product, then I demand/feel entitled/whatever to have that product live up to it's claims. Now, if you want me to be a beta tester for your product, by all means, you can give me a non-polished product...but then the product needs to be free and if you want more than complaints, be prepared to pay me an hourly rate for my time as well.
Luckily I seem to have incredible luck and I've only had one product be defective out of all the mobile devices I've owned.

Boohooo
With any rather is be a new car a cell phone or tablet.. or even a door knob.. You will here from 1 of maybe a few hundred that are totally satisfied.. When people have issues now days they head online. IF this were a car forum you would hear complaints .well maybe even about your car. that you might love and have no issues..
people witeh issues wanna hear from others with similar issues. If nothing more then to know they are not alone . When people ban together especially a place like here to let it be known there are MAJOR issues with a product the manufacture takes notice. YES even ASUS with there lack of ability to produce a good product . 4 Years ago i would have stood behind them. NO MORE well i just hope they get the act together before they get hit with many class action suits. There is a huge common problem with the nexus..
NO The problem is not performance or function . its BUILD QUALITY a crying shame on such a well thought out product. with very poor Quality testing
With all that said XDA in the general section under the correct device . Doing so respectfully is the CORRECT Place for these type of post.. Development is not just software its built and design quality. As we have seen several post about people fixing there own device .
As far as this tablet.. THERE should be a buffer space between the trim piece and the glass. Glass and plastic expands and contracts diffident This will likely cause alot of glass breaking in the future.. Mine broke 30 minutes after purchase in my hand with no drop no over exertion . Yes these issues are a exception to most peoples experience.. But they still happen to often..
my two Cents...

Many threads are there to report problems or see if others have the same problem to see if there is a common factor or fix, not always just to complain.

A topic complaining about complaining, I find it easier not to click on topics that do not appeal to me.......Or I just thought of a new topic to make
Sent from my Nexus 7 using Tapatalk 2

BrianDigital said:
A topic complaining about complaining, I find it easier not to click on topics that do not appeal to me.......Or I just thought of a new topic to make
Sent from my Nexus 7 using Tapatalk 2
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So your saying make a new thread about threads complaining about people who are are posting about issues with there Device CLEAVER.
NOT..!!!!!!!!!!!:laugh:

People want to pay $100 bucks and have a complaint about everything that is wrong with something. It reminds me of those people who buy 40 inch Coby TV's and then complain and tell the world about how bad Coby is and why it sucks..

Might not buy a N7. No QC.

Hi, guys. This is my first post here. I want to tell you my not-an-experience with the Nexus7.
I'm from Chile. That means, the only way I can get a Nexus 7 is by importing it. I've been saving up money for months for it, but now that I finally got it all, I started browsing XDA and Android Central forums.
What I can tell, is that if I buy one, there's a very, very high chance I get a faulty device. I've read people saying they're on their third or fourth device, and still faulty! I won't even be able to return it
I'm just thinking out loud, and was hoping to get some input from a community of N7 owners. Maybe some of you are or were on my same situation.

The people posting about issues on the forums are a very small percentage of sales. For example, if 100 people complain of product issues, but 1 million people have flawless devices who didn't report their flawless experience, it would be safe to say you have a slim chance of getting a defective device.
Thing is though, there is no way of telling exactly how many Nexus 7's were sold total or how many people received flawless devices.

Mine was brought from Australia (so no usable warranty) and was from the first batch but I still don't experience any issues with it.

espionage724 said:
The people posting about issues on the forums are a very small percentage of sales. For example, if 100 people complain of product issues, but 1 million people have flawless devices who didn't report their flawless experience, it would be safe to say you have a slim chance of getting a defective device.
Thing is though, there is no way of telling exactly how many Nexus 7's were sold total or how many people received flawless devices.
Click to expand...
Click to collapse
Yeah, you're right. There are probably less faulty products going around than what I think, but it's also true that there are more faulty devices going around tnat they should!
Anyway, i'm looking into buying the 32Gb without 3g model. Those are new, so manufacture problems should be addressed by now, right?

Honestly what you're seeing is people with tech OCD who are obsessed with getting an absolutely pristine perfect nexus.
I have to admit, I was one of those people at one point. I obsessed about left-side screen lift and extremely minor backlight bleed. I returned many devices and spent a lot of time without my tablet because of it. What I've come to realize is that the way ASUS designs the tablet is that very minor raising of the left-side of the screen is inevitable and there's no such thing (in my opinion) as a Nexus where this doesn't exist, it's pretty much part of the design of the nexus. I think that early models had a much more significant problem in this regard. Every single C90 Nexus that I've ever seen/touched the left side was slightly raised, if only a little tiny tiny bit, compared to the right.
Does this change how you use the tablet day to day, or anything like that? No. The only time it comes into play is when you focus solely on trying to identify screen lift. It's not something I would really worry about. Seriously, I went through like 5 16GB's and 3 32GB's before I came to this conclusion. I've had a much better experience after I've simply stopped obsessing about screen lift or any small little problem that I find and just use the tablet. The 32gb I ended up keeping has the screen lift.. but as I said I've never SEEN a C90 model that doesn't, I think this is due to lack of screws on the left hand side, to prevent cases of SERIOUS screen lift. It also has very very minor backlight bleeding at the top of the screen on full brightness, and (something that seems common to ALL 32gbs) you get pretty noticeable ripple of the LCD on the left side when slight-medium pressure is applied. Couple weeks ago this would have warranted a return... but to be honest I don't notice ANY of these in regular use. The only time it's an issue is when I'm actively looking for them!

Copitox said:
Hi, guys. This is my first post here. I want to tell you my not-an-experience with the Nexus7.
I'm from Chile. That means, the only way I can get a Nexus 7 is by importing it. I've been saving up money for months for it, but now that I finally got it all, I started browsing XDA and Android Central forums.
What I can tell, is that if I buy one, there's a very, very high chance I get a faulty device. I've read people saying they're on their third or fourth device, and still faulty! I won't even be able to return it
I'm just thinking out loud, and was hoping to get some input from a community of N7 owners. Maybe some of you are or were on my same situation.
Click to expand...
Click to collapse
Don't buy to much into the whine tendency that seems to be going around on the net about these. I've bought 2 and they were both good. Both from walmart. I'm not saying the rumors are false I'm just saying that I don't think the "failure" rate is worth worrying about more than anything else you may buy at the store.

Small squishy screen lift that you have to hunt for to find does not make your device faulty. Mine has pretty moderate screen lift and I hardly notice it, does not hamper my enjoyment of the device at all.

From everything we know, the 32GB model is exactly the same electronics except a different (bigger) memory chip.
That is true all the way back to the 8GB models - just different memory, allowing for minor engineering changes like in C70, C80, and C90 models.
The White 8GB models handed out at the show did have some minor differences in things like Bluetooth.

If there's no warranty don't buy the N7.
I'm on my 3rd device and I still have to warranty it again. All had different critical issues, such as a row of dead pixels or the speaker not working.
Save a bit more money and buy a device you can warranty easily in your own country.
From your post it sounds like you should not risk the money you had to save up.

WarbyParker said:
If there's no warranty don't buy the N7.
I'm on my 3rd device and I still have to warranty it again. All had different critical issues, such as a row of dead pixels or the speaker not working.
Save a bit more money and buy a device you can warranty easily in your own country.
From your post it sounds like you should not risk the money you had to save up.
Click to expand...
Click to collapse
i would have to agree with this post. I also think the issues are more then 1 in a million as said above . There is no real way to tell what that ratio is. But its known that if you get a faulty device with screen being spongy and do NOT fix or exchange it . The screen will break its just a matter of when. If its a slight screen lift (what most have)You should be fine. The true defect of the screen being spongy is much more rare then the screen lift issue that just makes it a bit raised or bezel warped.
I would say its not worth the risk of getting the issue if you Cant send it back.
I had two defective devices one with bad screen spongy issue . One came where screen cracked on first touch(VERY Rare and not related to any of the so called issues )
My biggest issue is google play and how they handle refunds it took me over a month on the second device and near two on the first. I did buy a 3rd even thou i said I WOULD not do so. It was perfect from walmart. Just yesterday exchanged it for a perfect 32 gb version..
yes this is a long post. NO IM NOT Complaining just telling you your chances of not having a issue is like tossing dice.. Are you a Gambler???

Copitox said:
Hi, guys. This is my first post here. I want to tell you my not-an-experience with the Nexus7.
I'm from Chile. That means, the only way I can get a Nexus 7 is by importing it. I've been saving up money for months for it, but now that I finally got it all, I started browsing XDA and Android Central forums.
What I can tell, is that if I buy one, there's a very, very high chance I get a faulty device. I've read people saying they're on their third or fourth device, and still faulty! I won't even be able to return it
I'm just thinking out loud, and was hoping to get some input from a community of N7 owners. Maybe some of you are or were on my same situation.
Click to expand...
Click to collapse
Hey!
I am one of the proud N7 owners, too, and I might share my own experience: I bought my N7 from one of the first production charges directly at Google, and I have to admit that the first device I got had a pixel flickering after unlocking. It made the devices really pretty useless, so I returned it and got the second one, which I still own, because it is just pure perfection What I think and already read is that the production faults are getting less frequent the newer the device is. So the chance to get a "perfect" N7 today is very high compared to the frequency of faults in the first production charges. I can advice you to order it anyway, it is totally worth the effort if you, against all good will, get a damaged device. Also the returning costs + the "normal" price are still much lower than the costs for other tablets.
Have a good day, and good luck with your N7!

I keep hearing in different forums about how the faulty devices might be a very small fraction, but the same people also mention they are on their second or third device like a normal thing. I mean, just in this thread there are already two persons on their third device!
How is this not a scandal yet?

ericdjobs said:
Honestly what you're seeing is people with tech OCD who are obsessed with getting an absolutely pristine perfect nexus.
I have to admit, I was one of those people at one point. I obsessed about left-side screen lift and extremely minor backlight bleed. I returned many devices and spent a lot of time without my tablet because of it. What I've come to realize is that the way ASUS designs the tablet is that very minor raising of the left-side of the screen is inevitable and there's no such thing (in my opinion) as a Nexus where this doesn't exist, it's pretty much part of the design of the nexus. I think that early models had a much more significant problem in this regard. Every single C90 Nexus that I've ever seen/touched the left side was slightly raised, if only a little tiny tiny bit, compared to the right.
Does this change how you use the tablet day to day, or anything like that? No. The only time it comes into play is when you focus solely on trying to identify screen lift. It's not something I would really worry about. Seriously, I went through like 5 16GB's and 3 32GB's before I came to this conclusion. I've had a much better experience after I've simply stopped obsessing about screen lift or any small little problem that I find and just use the tablet. The 32gb I ended up keeping has the screen lift.. but as I said I've never SEEN a C90 model that doesn't, I think this is due to lack of screws on the left hand side, to prevent cases of SERIOUS screen lift. It also has very very minor backlight bleeding at the top of the screen on full brightness, and (something that seems common to ALL 32gbs) you get pretty noticeable ripple of the LCD on the left side when slight-medium pressure is applied. Couple weeks ago this would have warranted a return... but to be honest I don't notice ANY of these in regular use. The only time it's an issue is when I'm actively looking for them!
Click to expand...
Click to collapse
It always makes me smile when I see a post like this.
Someone finally gives up and starts justifying the poor QC by insinuating that it is intentionally "part of the design".
That's a bunch of bull ****.
If that is ASUS' design teams goal, then they should be fired (they probably should be fired anyway..)
Honestly, I've bought a ton of Android devices, and the worst of the lot when it comes to QC are the Nexus devices. It's probably due to the short production schedules and low budgets they allot to make them since they're practically sold at cost. Whatever the driving factor, the truth is I've had way more issues with Nexus products than any others. Every single time I buy a Nexus device I have to exchange it (usually multiple times) before I end up with one that minimizes the flaws.
If some people want to run around pretending they're supposed to be like that, great for them - but I'm not putting blinders on to reality to make myself feel better about having a faulty product or blame it on some type of OCD.
I got very lucky that I only had to exchange my Nexus 7 once before getting one that I thought was almost perfect. Sure enough, a week or two later and here comes the lower left-hand side light bleed.. smh
But to act like you should be OK with it because "that's the way it's supposed to be" is just lying to yourself to calm your perceived "OCD" which is really just wanting a product that performs as they claim it does. I don't remember seeing the Nexus 7 specs including "light bleed" or "slightly raised screen and missing screws for greater product life". I do remember reading about it's "amazing" HD screen...

ingenious247 said:
It always makes me smile when I see a post like this.
Someone finally gives up and starts justifying the poor QC by insinuating that it is intentionally "part of the design".
That's a bunch of bull ****.
If that is ASUS' design teams goal, then they should be fired (they probably should be fired anyway..)
Honestly, I've bought a ton of Android devices, and the worst of the lot when it comes to QC are the Nexus devices. It's probably due to the short production schedules and low budgets they allot to make them since they're practically sold at cost. Whatever the driving factor, the truth is I've had way more issues with Nexus products than any others. Every single time I buy a Nexus device I have to exchange it (usually multiple times) before I end up with one that minimizes the flaws.
If some people want to run around pretending they're supposed to be like that, great for them - but I'm not putting blinders on to reality to make myself feel better about having a faulty product or blame it on some type of OCD.
I got very lucky that I only had to exchange my Nexus 7 once before getting one that I thought was almost perfect. Sure enough, a week or two later and here comes the lower left-hand side light bleed.. smh
But to act like you should be OK with it because "that's the way it's supposed to be" is just lying to yourself to calm your perceived "OCD" which is really just wanting a product that performs as they claim it does. I don't remember seeing the Nexus 7 specs including "light bleed" or "slightly raised screen and missing screws for greater product life". I do remember reading about it's "amazing" HD screen...
Click to expand...
Click to collapse
It might not be in the description of the device, but every company has their faults as these devices and the likes are mass produced. It is unavoidable situation, just some companies are less likely to have faulty units.
I agree that it seems more issues are with Nexus devices, but it is the dice you roll for other things you like, preferably Vanilla Android and faster updates.
I have light bleed in the left hand corner.....I just deal with it. Hardly notice it anymore.
If you want everything perfect, Godspeed....you will have quite an interesting busy life, lol!
Sent from a galaxy far away!

Asus QC friggin' sucks. I own a Transformer Prime and a Nexus 7, and they're both crappy hardware wise. I had to use crazy glue to get "fix" the screen lift on my N7.
With that said, Nexus devices are the best. The software is second to none, is supported directly from Google, and is snappy and responsive. It's worth the tradeoff, IMO.
Sent from my Galaxy Nexus using xda premium

nyijedi said:
Asus QC friggin' sucks.
Click to expand...
Click to collapse
Lets not blame ASUS as a whole for bad QC. I own a sound card and DVD burner from them, and they are truly flawless (or at least don't show any obvious defects, with months of use).

I got my device a week early from ebuyer.com in the UK. No problems at all. As always, those with problems report them and those with no problems have no need - so are therefore less vocal. Go ahead and buy one, unless you have other financial problems. Techno gadgets are not the most important thing to spend money on.

If I didnt have an option to return a possibly faulty Nexus (or anything) which has a chance of arriving with a fault or developing a fault, then I would not buy it myself...not unless I was prepared to possibly throw the money away.
Far from being OCD, I was happy with my Nexus 7, but after 2 weeks of hardly having used it, I heard a noise as I was pressing the screen. I tracked the noise down to significant screen lift on the left side. I then read up on it and opened the back and found 2 screws missing on the left side and the other 2 loose. I tightened the loose two and tested it again. It was better, but there was visible screen rippling when I pressed the display on the left side. I was not happy and realised it was going to fail again and that perhaps the screen would crack in the end. I was (and am) seriously unimpressed that Asus are obviously aware of this issue and have tried to get around it rather than fix it properly.
I'm waiting for another model where they've fixed this. I dont buy items to put up with stuff. IF I buy a Nexus 7 again, then I will get it from a bricks and mortart store where I can check it first and where I can take it back if need be.

Tell ya what, you can buy my Nexus 7 16GB, which is flawless, for $200+shipping and I'll go out and buy myself a 32GB. Win-win!

[Q] A question about the concept (and reality) concerning 'BATCHES'

Thought this might be worth a thread....
I hear people talk about 'batches' a lot - with several phones now: the lumia 920, gs3, iphone, nexus 4 etc etc. Now I understand that it's just a shipping term, but is there genuinely a sort of continuing programme of improvement or is this some wishful thinking related rubbish that has evolved from forums??
What I'm trying to ask is, are these factories REALLY making tiny improvements every single time in some sort of chivalrous perfectionist crusade or is this all a placebo and/or wishful thinking on the part of the customer? I mean call me a cynic but don't these companies just wait to see what they can get away with?
Obviously during big 'crisis scenarios' (e.g. apple antenna gate) the company in question is forced to make changes/provide solutions but until it gets that big enough or THAT reported in the press, don't these companies just leave it be. I mean after all, wouldn't it make business sense for these companies to just not give a damn about quality control concerning minor things if they thought they could get away with it?
I'm yet to receive my One, but already I hear people saying things like 'yeah there's a gap but it should be sorted in the 2nd batch.' This is similar to stuff I used to hear about the GS3 on XDA concerning battery and also with the lumia 920 and its rattling vibrate. They never are sorted are they?
Just wondering, not trying to anger anyone, I'm just curious. Would love it if someone who has experience in the manufacturing of these devices or knows someone who does could comment.

I don't have answer for the use of the term 'batches', but if the handset is somewhat difficult to assemble, I would assume that the workers would get better at assembling them after doing it X number of times. So, while there's no difference in the components or assembly process, later ones may be assembled more precisely (and the first ones still pass nominal tolerances) due to the improvement in the workers' skill.

AW: [Q] A question about the concept (and reality) concerning 'BATCHES'
First batches which are produced at the very early production progress have a higher chance to be faulty than the later ones .
This doesnt mean that every phone if the first batches are faulty but chances are higher .
For example,my first HTC one had a bad glued speaker grill so it literally fell off .
I told HTC etc and they replaced it without question anything or blaming me that I did something wrong . I knew that the chances were quite high that mine would be flawed but it's still like hitting a jackpot in lotto .
The phone was sent to Taiwan for diagnosis so they can check what the reason was etc .
You can be sure that later devices will be nearly perfect and without flaws as there will be some improvements in the production. The current sold devices are to 99% perfect .
Just have a close look at the device before really using it or buying it in a shop , then you are good to go and enjoy this great device .
Hope that helps you , give me some feedback by pressing the thanks button
Sent from my HTC One using xda premium

Any info on what the actual battery fault is?

Been searching and reading dozens of articles about N7 recall, all repeat same story, none explains what the actual problem is. Only one mentioned something about thermal mismanagement causing thermal runaway during charge. Why would that info be important? Because if lets say some batteries don't detect battery temp properly during charge, allowing it to overheat and causing reactions to create more heat until fire (runaway effect), then temporary fix would be trivial, until replacements arrive don't use fast charge, keep the phone in cool place during charge (for example laptop cooling pad), maybe dont let it get too hot while playing games. If there is physical fault, like weak separator causing internal short etc, then avoiding fast charge may not be enough to protect the phone from fire. Also, did we have at least one problem reported in US, or is it certain markets only, like Korea? Also it seems Korean batteries are mostly the culprit, not the Chinese, which would be contrary to popular belief that Chines or Vietnam made phones are inferior. Don't seem like replacement phones will come for at least another 2 weeks and some detailed info would be helpful to asses actual risks and separate it from hysteria.

I would say this, Samsung issued a global no sell and a global recall meaning all phones regardless of components used in them. Not hysteria, fact. If they had even a known temporary solution that could possibly prevent further issues they would announce it themselves and the reason you are reading the same story repeatedly is because that's the story. T-Mobile is offering you a different phone so you don't have to wait, I understand you wanting to possibly find a safer way to use the phone should yours have whatever the issue is but either that's not an option or that info hasn't been released. The way I see it is they would not issue a recall unless it was deemed a necessity.

According to info already published, Samsung sold about 2.5 million phones, 24 in a million have issue, so estimate about 60 faulty phones total and 37 incidents already reported. it doesn't take a genius to see that either that 24 per million number is hundreds fold higher, or the problem shows up pretty much right away, so either your phone was faulty and already burned, or it is not and as safe to use as any other.

There is probably more to the story. Recall right before iphone 7 premiere! Samsung is going to take huge loss.
Sent from my SM-N910T using XDA-Developers mobile app

Thats why this whole world recall seems to me more like a PR thing than necessity, I may not even bother replacing it, depending on what the whole story is. BTW, now that Samsung sells refurbished phones, we may see a lot of refurbished N7 soon flooding the market.

It's due to people using 3rd party chargers instead of the OEM chargers that came with the phone. That's what a T-Mobile rep said when I talked to him on the phone.

Leelouster said:
It's due to people using 3rd party chargers instead of the OEM chargers that came with the phone. That's what a T-Mobile rep said when I talked to him on the phone.
Click to expand...
Click to collapse
Reps will never know the details of these things. Often it's regurgitated things from the skuttlebutt.

Samsung UK said in a statement it was an Anode/Cathode issue.
Sent from my SM-N930T using Tapatalk

it may be combination of third party cables/chargers and some fault with battery not detecting/acting on fault condition. The first and only video I saw of N7 burn, it was said guy used 3rd party cable. There was at least one cable sold, that, due to it's faulty logic, could send 20 volts to phone designed for maximum 9v, which would cause definite damage and possible fire.

The part that bugs me is the lack of details for sure! Samsung is causing a lot of the confusion and hype themselves by not coming out with exactly what the problem is and exactly which units are affected. If it was simply a "Bad Battery" supplied to one manufacturing plant for example, then it would be easy to isolate the effected units. A simple webpage could be set up to check your Serial number and see if it is an effected unit or not. This would save a TON of unnecessary returns and would have reduced the impact of the recall greatly.
The fact that they didn't do this and just did a global recall could lead one to believe the problem is actually bigger than they are letting on. If say only 100K units were effected by a bad supply of batteries, why would a company do a global recall and possibly take back 2.4 million units if not needed? If this wasn't a design flaw and they are just going to send out new units manufactured in China for example, then I already have one of those with no issues so why should I get another one that could have some issue I don't have now? I used China as an example since some reports say that the China units were not effected.
Now if there is going to be a design change to incorporate a protection system so 3rd party charges could not damage the device or something like that, then I would mostly likely want to get a new unit. Come on Samsung, release the actual issue and what exactly you are doing to correct it!

Leelouster said:
It's due to people using 3rd party chargers instead of the OEM chargers that came with the phone. That's what a T-Mobile rep said when I talked to him on the phone.
Click to expand...
Click to collapse
Wrong I saw a YouTube video of a guy who used the oem charger and it blew up

van131 said:
Wrong I saw a YouTube video of a guy who used the oem charger and it blew up
Click to expand...
Click to collapse
Really? Can you link the video please? I'd like to see that

Leelouster said:
Really? Can you link the video please? I'd like to see that
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=HQQOiilJwJ0
Here is another one that shows a burnt phone plugged into the Factory charger. The report also says that software was released to check the batteries integrity? I haven't heard any mention of that one yet.
https://www.youtube.com/watch?v=bq4tZNzpLBQ

chipworkz said:
https://www.youtube.com/watch?v=HQQOiilJwJ0
Click to expand...
Click to collapse
Thank you

Personally I don't believe new units could be redesigned, produced and shipped for replacement in 2 weeks and of course there is upcoming China launch, uninterrupted. Which makes me to believe only one factory made some faulty units and it seems to be Korean one. I also lean to believe World recall was more of PR gesture " we messed up, but we fixed it, so return it for full refund, or get replacement, whatever makes you happy", than necessity. I'm actually surprised Samsung went extra mile, at huge cost, to fix this, they didn't strike me before as so consumer oriented company. I like my N7 as much as I did before, it works great and until I get all data to make informed decision, I'll just be careful when charging, so in case something goes wrong (probably very unlikely), I won't burn house down, but I'm using phone all the time so would notice something wrong. 3c tools has recording option, ill run battery temp during fast charge, just to see how hot it gets, it gets warm to touch, but thats normal.

chipworkz said:
The part that bugs me is the lack of details for sure! Samsung is causing a lot of the confusion and hype themselves by not coming out with exactly what the problem is and exactly which units are affected. If it was simply a "Bad Battery" supplied to one manufacturing plant for example, then it would be easy to isolate the effected units. A simple webpage could be set up to check your Serial number and see if it is an effected unit or not. This would save a TON of unnecessary returns and would have reduced the impact of the recall greatly.
The fact that they didn't do this and just did a global recall could lead one to believe the problem is actually bigger than they are letting on. If say only 100K units were effected by a bad supply of batteries, why would a company do a global recall and possibly take back 2.4 million units if not needed? If this wasn't a design flaw and they are just going to send out new units manufactured in China for example, then I already have one of those with no issues so why should I get another one that could have some issue I don't have now? I used China as an example since some reports say that the China units were not effected.
Now if there is going to be a design change to incorporate a protection system so 3rd party charges could not damage the device or something like that, then I would mostly likely want to get a new unit. Come on Samsung, release the actual issue and what exactly you are doing to correct it!
Click to expand...
Click to collapse
In this day and age it is more prudent to do a total recall. It would cost them far more in lawsuits if harm came to even just a few persons worldwide. What if one of these phones caught fire on an international flight and it could be proven that this phone was the cause? Right there everyone on that plane would have cause to sue, plus the affected airline. Also the brand could be ruined forever as people wouldn't trust the product anymore. It's too risky for them. I'm getting a $25.00 gift card or credit in addition to the free stuff I've already received. Plus, I don't have to give up use of my phone, I just turn it in when the new one arrives! Hell, I might even get Samsung/T-Mobile to pay for the new fire extinguisher I bought and keep next to my pillow to ease me into slumber at night, IDK, LOL!

Android central's article said it was bad batteries, the ones from China are okay. All others are questionable.
Sent from my SM-N930T using Tapatalk

Leelouster said:
It's due to people using 3rd party chargers instead of the OEM chargers that came with the phone. That's what a T-Mobile rep said when I talked to him on the phone.
Click to expand...
Click to collapse
I'm with you on this, I've been digging through the nets to find out the possible cause of the few burnt phones and I've wondered if it was the USB-C issue, coupled with crappy aftermarket chargers and crappy aftermarket cables that are really causing the issue. My phone has barely been warm in the last 2 weeks or so even while playing some games.

https://www.youtube.com/watch?v=_Cd2WIxKRDk a good explanation

pete4k said:
Personally I don't believe new units could be redesigned, produced and shipped for replacement in 2 weeks and of course there is upcoming China launch, uninterrupted. Which makes me to believe only one factory made some faulty units and it seems to be Korean one. I also lean to believe World recall was more of PR gesture " we messed up, but we fixed it, so return it for full refund, or get replacement, whatever makes you happy", than necessity. I'm actually surprised Samsung went extra mile, at huge cost, to fix this, they didn't strike me before as so consumer oriented company. I like my N7 as much as I did before, it works great and until I get all data to make informed decision, I'll just be careful when charging, so in case something goes wrong (probably very unlikely), I won't burn house down, but I'm using phone all the time so would notice something wrong. 3c tools has recording option, ill run battery temp during fast charge, just to see how hot it gets, it gets warm to touch, but thats normal.
Click to expand...
Click to collapse
It is very likely that Samsung felt pressure from US providers and had to issue replacement program. Some European countries are not so lucky, for now at least. They halted sales but no clear what next: replacement, repair, software update?
Sent from my SM-N910T using XDA-Developers mobile app

Database Develop

welcome