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Hello, I've bought an unlocked HTC One in France at the end of May.
Since about a week from today, I've been noticing a weird black dot in every photo I shoot. This dot wasnt on my pictures till last week...
I already cleaned and checked the camera lens to see if it had dirt or dust on it, and couldn't find anything.
Since it doesnt seem to be anything related to dust or dirt, could it be a problem with the camera module that only appeared now?
Attached to this message is a photo of my wall, just to show the black dot on it.
I also recorded a video, available at https://dl.dropboxusercontent.com/u/14436725/ZOE_0044.mp4, which shows how the dot looks in movement.
What can I do to solve this problem?
Thx for the help in advance,
Renato
worst case: the dot is dirt on camera sensor.
you can always try to flash another rom (stock or custom, whatever) to see if the dot is still there. If it is, my advice is you need to take your One to the service and claim an exchange under warranty
I've tried to change the rom, go back to stock, factory reset, tried to shake the phone up and down, and the dot stays there, in the same spot.
I think it's hardware, not software. The worst part in all of this? I live in Brazil, and HTC doesn't even have an office here. That means I can't take the phone to service and can't exchange it with my warranty.
That being said, besides all the solutions above, is there hope for me, or will I have to buy another phon?
I have exactly the same on my work phone - iPhone 5 . It's a piece of dust that is actually visible when looking at the camera lens
Daimao1984 said:
I've tried to change the rom, go back to stock, factory reset, tried to shake the phone up and down, and the dot stays there, in the same spot.
I think it's hardware, not software. The worst part in all of this? I live in Brazil, and HTC doesn't even have an office here. That means I can't take the phone to service and can't exchange it with my warranty.
That being said, besides all the solutions above, is there hope for me, or will I have to buy another phon?
Click to expand...
Click to collapse
with your description, I'm very sorry to tell you that problem is highly a hardware defect. It's not that serious though, maybe just the lack of quality control during the phone assembly process that caused minor dirt pass through the casing and got on the camera lense/sensor. I believe there isn't an easy way to get rid of the dirt without tearing the phone. However, you can try this: use a hair dryer or something similar that can blow strong air then try to force the dirt out of position by blowing to the phone but remember, don't use the hair dryer on your phone for a long time. A vacuum cleaner can also do the trick
That's terrible. But do you think that it's a problem in the assembly, even though this problem only appeared after like 2 weeks of use?
Will try the hair dryer, though. Tks a lot for the advices.
Mostly due to low quality of assembly that caused tiny gap on the casing (corners, camera...). That can lead to dirt getting inside after a period time of use. Many iphone4,4s and 5 users report the same problem as yours
I had the same exact thing 50 days into owning this phone.
Had it warranty replaced through T-Mobile no problem.
Thx, you guys. Looks like Im out of luck, then, since I bought mine abroad (france) and HTC doesn't have any kind of support in Brazil.
Sob :'(
That sucks.
But at least it isn't as noticeable as mine was.
http://forum.xda-developers.com/showthread.php?t=2321573
Yeah. The spot on yours looks a lot like mine.
I'll try to get a new one and sell mine here in Brazil. This phone is so overcharged here that I might even make a profit out of it (even if I mention the dirt on the camera in my ad).
Hi everyone!
Today i visited the sony care point to discover that my phone isn't covered by warranty anymore, due to fact the internal LCD had a crack (despite never dropped in recent times).
Anyway, no worries... my warranty will end in a couple of days.
So... I want to attempt to fix it myself. I'm not experienced, but I work all day mounting PCs and servers, i think this will be a little diffent but not too hard, right?
Can anyone suggest me how and where to buy the entire frame and the LCD of the phone? (I want to keep it waterproof)
I saw many websites, but I don't trust most of them, so a good reccomendation is really useful here.
Also, what set of tools is reccomended to do everything? (Can i use my hair dryer to unglue the screen?)
Many thanks and sorry for my english being so bad, is not my native language.
I'm not sure how to replace the screen on the Z1, but I'd warn you against relying on its waterproofing after replacing the screen. Unless you can perfectly fit the rubber seal so there's literally no gap, the water will enter your phone.
It can be waterproof but don't buy cheap replacement as they are not always properly glued tohether, if at all. Buy original lcd+digitizer+frame assembly and precut glue frames like this. Hair dryer should be enough.
I cracked my screen yesterday
Today i get it from the technician (not original sony, in my country is inexistent). So far so good, only i found one problem (waterproof lost of course) the WIFI signal power is down by -20dB. So, now i have problems connecting to distants wifi.
EDIT: Now wifi working normal again, just another trip to the technician
Also, my phone is black front & withe back now.
luchoz said:
I cracked my screen yesterday
Today i get it from the tecnician (not original sony, in my country is inexistent). So far so good, only i found one problem (waterproof lost of course) the WIFI signal power is down by -20dB. So, now i have problems connecting to distants wifi.
Also, my phone is black front & withe back now.
Click to expand...
Click to collapse
Black front and white back sounds pretty sweet. The black back cover attracts too many fingerprints imo
D33KK said:
Black front and white back sounds pretty sweet. The black back cover attracts too many fingerprints imo
Click to expand...
Click to collapse
Some pics http://imgur.com/a/lAXC7
luchoz said:
Some pics http://imgur.com/a/lAXC7
Click to expand...
Click to collapse
Nice pics, I'm gonna replace my back cover with the white one now.
I got my water damaged lcd replaced with a Chinese 1st copy and it's working great, however my phone lost its waterproofing as back cover is having problem to be glued properly again
Sent from my C6903 using XDA Forums Pro.
yea i replaced my screen and i think it messes with my sensors, im not entirely sure im still doing some analysis but like after some time (about 2 hours or so) my gyro, light and proximity sensors stop working until reboot.
one more thing. theres layers of stuff inside of the z1, its a bit complicated, even for me and i am a computer & phone tec. its all about the glue and remembering where they go. i didnt really do mine correctly so i lost my waterproofing. gluing it 100% like stock is very hard.
ans ps
DONT USE A HAIR DRYER!!!
it wont get hot enough to separate the screen (broke a galaxy s3 back in the day doing that) use a heat gun
So I've had some issues with my camera hardware since buying the device used on Swappa. The issues presented themselves about 3 weeks after purchase.
Wavy screen during video and stills. Sometimes the waves are present in the final image sometimes they present as blurred vertical lines in portrait orientation images. I've had serious issues with the OIS not working between 1/30-1/50 shutter speeds. And occasionally the camera shakes and rattles while trying to focus. And these issues always get worse when the device is hot (from taking many HDR+ shots in a row). And all this happens on every camera app. It also happens after completely wiping the device, factory resetting etc.
Now, the other day, while shooting images in the sun on an 80 degree day, the camera completely froze. The device didn't, but the screen froze. Then started to move in very slow motion. Then it quit with no error messages. I then couldn't get the Camera app or any others to open. I power cycled and the same. Only this time the camera app would open, take a single shot but not actually record it. Then error out with a can't connect to camera error. This then happened with every camera app.
Experiementing, I can get it to occasionally take a single frame image (no fancy stuff like HDR+, panos or blur), but the screen refresh is now slow, (even at 100% battery and cool temps). Sometimes it will record the image, others not. But when it does, it now has white speckles in the shadow areas and green speckles in specular highlights.
So, I'm thinking that whatever the issue has been with the camera module, has now totaly gone kaput. So I'm gonna replace it.
I've found some sources and instructions (I'm very handy with repairs, so I'm not put off are worried about it.)
My quesytions are these:
Has anyone in the forums replaced their cam module?
What advice would you give? (beyond what the online tuts show, you know little gotchas that don't always show up)
Where did you buy your module? And are you happy with the quality?
Have you used repairsuniverse for parts? Do you trust them?
Did this repair fix your issues?
Thanks!
Hi,
I just replaced mine last weekend.
The image stabilization was faulty.
I bought the new camera on AliExpress and it's working perfectly.
For the replacement I followed the ifixit how-to, it's very easy. In 15 minutes all was done.
David
Envoyé de mon Nexus 6 en utilisant Tapatalk
SirOch said:
Hi,
I just replaced mine last weekend.
The image stabilization was faulty.
I bought the new camera on AliExpress and it's working perfectly.
For the replacement I followed the ifixit how-to, it's very easy. In 15 minutes all was done.
David
Envoyé de mon Nexus 6 en utilisant Tapatalk
Click to expand...
Click to collapse
Thanks! So the OIS is working on the new module.... how is the image quality? Does it appear to match oem? Would you mind sharing the link to the module you bought? Also, how long did the shipping take? Did you find all the listed tools at ifixit to be necessary?
I appreciate the input. I'll be buying mine this week. Unfortunately, I'm travelling and will have to perform the surgery on the road!
I got two N6 XT1100 and XT1103.
Both got the same "Wavy" screen during video recording.
I found this thread in search of solutions for that issue.
So, I second your questions cameraddict
I also would appreciate if you Mr. SirOch can share your experience with replacing the camera on Nexus 6.
Hi gents,
I bought this camera: AliExpress JEDX Nexus 6 rear camera
I live in France and i recieved it in 2 weeks.
To replace the camera you need a Torx T4 to remove the 23 screws and an Opening Picks to remove the rear case.
Just be careful of the Power & Volume Key ribbon on the left side just next to the volume key. The ribbon is exposed and could be damaged with the opening tool.
Here is the iFixit guide: Nexus 6 Rear Facing Camera Replacement
Concerning the quality it's close to the orginal, i see now differences.
David
SirOch said:
Hi gents,
I bought this camera: AliExpress JEDX Nexus 6 rear camera
I live in France and i recieved it in 2 weeks.
To replace the camera you need a Torx T4 to remove the 23 screws and an Opening Picks to remove the rear case.
Just be careful of the Power & Volume Key ribbon on the left side just next to the volume key. The ribbon is exposed and could be damaged with the opening tool.
Here is the iFixit guide: Nexus 6 Rear Facing Camera Replacement
Concerning the quality it's close to the orginal, i see now differences.
David
Click to expand...
Click to collapse
Thanks, David. This answer is exactly what I was looking for. Appreciate your time!
Unfortunately, I'm travelling so I can't rely on shipping from China right now. So I bought a module from a company on Ebay located in the US state that I'm currently in. I should have it this week.
I'll update this post when it arrives. If I have the energy, I'll document the process in photos and share them here for future reference. If no photos, I'll at least give a detailed report of the process and any snags.
I can't wait to fix it. I've felt my hands tied while traveling and not being able to snap away with my phone (I don't always need to pull out the ilc for simple shots).
@SirOch
Thank you for your sharing! I really appreciate!
@cameraddict
Here is an example of a video shoot from my N6 camera.
https://streamable.com/uazti
Is that what you experienced with you N6 original camera?
OldUncle said:
@SirOch
Thank you for your sharing! I really appreciate!
@cameraddict
Here is an example of a video shoot from my N6 camera.
https://streamable.com/uazti
Is that what you experienced with you N6 original camera?
Click to expand...
Click to collapse
Yep, that is one of the issues!
Update to my camera woes.
The camera module I bought was DOA. Damn it!
Some thoughts on the process:
On my device, the glue holding the back cover on was INSANE! I needed a hair dryer to remove that last 1/3 of it. In the process, some of the plastic frame work holding the battery broke. Not a big deal, but in the moment I didn't know that, so it was stressful.
Be VERY careful with the ribbon cable near the side buttons as you remove the back. The glue on mine went over the cable. Go slowly.
Several sources online debate whether the screws are T3 or T4, definitely T3.
The ZIF connecting the camera cable is very delicate. Be extremely careful when manipulating it.
As an aside, I found a wad of detritus in the very bottom of my headphone jack that was invisible with the device intact and no amount of external cleaning showed that anything was in there. It was wedged within and between the jack and phones guts. I haven't tested it yet, but I suspect that may have been the source of my mic issues.
At this point, instead of trying to replace the module (for a third time) I think I am going to buy another copy of the device, as I really like it overall.
Hi,
@OldUncle
It was the issue I had too
@cameraddict
Sorry that you cannot repair your N6.
Concerning the glue, i confirm the usage of the hair dryer and to be careful to remove the back.
Envoyé de mon Nexus 6 en utilisant Tapatalk
Hi,
I love my nexus 5x it's the best for me i would'nt change my phone. But it has some minors issues :
- The back camera is dead, so is the glass that (was) protecting it.
- The screen is a little broken but it's still completely fonctional.
- The battery is very old
EDIT : I recently bought a spare nexus 5X that wont start anymore (i will get it in a few days).
DO people that already oppened one and try to change theese parts inside could help me ? Will i be able to get the used camera form another nexus 5X and put it inside mine ? I gess the back glass i can take the whole back cover of the other phone, and the batterry... i'll buy another one.
Finaly, the screen. To use the new screen, i'll have to do the reverse and swap MY motherboard into the (bootlooped) one. Will that be possible ? Can the bootloop comes from other parts than the motherboard? Otherwise i'll stick to my screen and just swap the back camera.
I've done it, and it's a 10 minutes job. You only have to swap the mainboard from your phone to the spare phone (wich seems to be ok but the mainboard).
It's very easy to disassembly the phone: https://www.youtube.com/watch?v=8NDYbEQNEPs
I did it in 20min finaly and it was very easy, no issue at all. Now i have a working screen and a nice back caméra , but thé front caméra is loose and blurry, i might have made a mistake while putting it in place.
Lrnv said:
I did it in 20min finaly and it was very easy, no issue at all. Now i have a working screen and a nice back caméra , but thé front caméra is loose and blurry, i might have made a mistake while putting it in place.
Click to expand...
Click to collapse
My guess is to take a look at the wrong mainboard. There are some tiny rubber pieces that are fitted into the screen chassis, but sometimes got stucked in the mainboard components as you removed it like, for example, the rubber gasket of the proximity sensor. If you miss this last piece, the screen will remain unusable during calls. You have to be sure of removing all this pieces from the old board when swapping the mainboard.
I disassembled the phone once again to change the front camera and that was enough. Turns out the front camera of the (motherboard-fried) nexus 5x i bought was also ****ep up. Mine was OK, so now i have everything working.
The only thing that remains un-perfect is the battery. Is there somewhere a possibility to add a bigger battery to this phone ? Or, will at least a new one be a huge difference ?
IFIXIT - Nexus 5X
I swapped the motherboard on my 5x
I swapped the motherboard on mine. Friend of mine gave me his out-of-warranty 5x after we tried the heatup trick.... since the heatup trick didn't work.
Meanwhile, my 5x had bricked and I'd gotten a refurbished replacement from Google-FI. Well, I did not have a cover on it so the camera shied cracked (it sticks up a bit on the back)... I just kept using it like that for a while. I eventually swapped rear case covers and that was wonderful. I also swapped batteries since mine was quite swollen(even thought it always worked fine).
Then I somehow managed to crack the display (don't even know how)..... I kept using it like that for a couple of weeks and then decided to get a new phone (first) and then try the motherboard swap (in case I killed it).
Got my new Moto G6 at costco (Google-FI told me they weren't gonna restock theirs), and then planned my motherboard swap.
Looked on youtube and found the page that we had previously used to try the heatup trick for the nexus 5x. Followed it to swap the motherboard, the battery, and of course the good back case. I was pleasantly surprised when it started up like a dream!
I bought some UNICORN BEETLE cases for the 5X and G6 on Amazon - since I had points and other bucks I ended up getting them for like 10 bucks. (was about $37 otherwise methinks?).
Anyway - motherboard swap is easy, but as always be slow, patient, gentle, and just plod along with the Youtube video.
Lrnv said:
Hi,
I love my nexus 5x it's the best for me i would'nt change my phone. But it has some minors issues :
- The back camera is dead, so is the glass that (was) protecting it.
- The screen is a little broken but it's still completely fonctional.
- The battery is very old
EDIT : I recently bought a spare nexus 5X that wont start anymore (i will get it in a few days).
DO people that already oppened one and try to change theese parts inside could help me ? Will i be able to get the used camera form another nexus 5X and put it inside mine ? I gess the back glass i can take the whole back cover of the other phone, and the batterry... i'll buy another one.
Finaly, the screen. To use the new screen, i'll have to do the reverse and swap MY motherboard into the (bootlooped) one. Will that be possible ? Can the bootloop comes from other parts than the motherboard? Otherwise i'll stick to my screen and just swap the back camera.
Click to expand...
Click to collapse
ochoceros said:
My guess is to take a look at the wrong mainboard. There are some tiny rubber pieces that are fitted into the screen chassis, but sometimes got stucked in the mainboard components as you removed it like, for example, the rubber gasket of the proximity sensor. If you miss this last piece, the screen will remain unusable during calls. You have to be sure of removing all this pieces from the old board when swapping the mainboard.
Click to expand...
Click to collapse
Exactly what happens if you don't remember these rubber inserts.
Ok, so I am a serial note 9 breaker. This is my 8th one since they came out. Mostly I'm a klutz and I drop them, although I have had a couple stolen and a couple sent to me that were already defective before I could break them myself. The latest one.... I broke the little piece of glass on the rear facing camera. So I ordered that, and replaced it but in between the time I broke it and when I received the piece of glass the lens must have gotten damaged because the thing wouldn't focus on anything even somewhat close up. (I have a business reselling and take pics daily so this was a major issue) So, I decide to get a whole new rear camera and replace that. Which I did earlier today. I watched videos, and carefully completed each step. Twice. I know I put it all together correctly... took all the pieces of protective plastic off... didnt touch the lens.. I was very careful. But now when I turn it on and go to the camera app I have a black screen and it won't let me select any of the modes.. won't let me take a pic, won't let me touch the photo replay button.. it freezes and I have to close it out through the recent apps to be able to exit. I have reset the camera, wiped the cache and data, gone in to all the dang settings and did everything I can think to do.. I did a partition wipe... I'm stuck and about to go all Office Space on this damn thing and smash it to bits in the middle of nowhere while listening to gangster rap. And I really don't want to do that as I need my phone for my business. Someone please help? Did I miss anything.. is it possibly a bad part? I just don't know what to do from this point. Please and thank you
gonnagoofficespace said:
Ok, so I am a serial note 9 breaker. This is my 8th one since they came out. Mostly I'm a klutz and I drop them, although I have had a couple stolen and a couple sent to me that were already defective before I could break them myself. The latest one.... I broke the little piece of glass on the rear facing camera. So I ordered that, and replaced it but in between the time I broke it and when I received the piece of glass the lens must have gotten damaged because the thing wouldn't focus on anything even somewhat close up. (I have a business reselling and take pics daily so this was a major issue) So, I decide to get a whole new rear camera and replace that. Which I did earlier today. I watched videos, and carefully completed each step. Twice. I know I put it all together correctly... took all the pieces of protective plastic off... didnt touch the lens.. I was very careful. But now when I turn it on and go to the camera app I have a black screen and it won't let me select any of the modes.. won't let me take a pic, won't let me touch the photo replay button.. it freezes and I have to close it out through the recent apps to be able to exit. I have reset the camera, wiped the cache and data, gone in to all the dang settings and did everything I can think to do.. I did a partition wipe... I'm stuck and about to go all Office Space on this damn thing and smash it to bits in the middle of nowhere while listening to gangster rap. And I really don't want to do that as I need my phone for my business. Someone please help? Did I miss anything.. is it possibly a bad part? I just don't know what to do from this point. Please and thank you
Click to expand...
Click to collapse
My bet would be on one or both cameras being non functional.
Had the same problem, broke the camera glass on the right camera. wile waiting for the glass i covered it with tape, just the glass hole on the right camera. Just this tape over 1 of the cameras made it non possible to use the left camera at all, black all the time but the camera app wasn't behaving like yours.. Looks like it need both cameras working together.
Have you put back the old module to see if the focus problem remains but at least the camera app working?