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Other than bringing my phone to a repair shop, is there anything I could do/buy to try and fix my vibration?
It's been gone a long time, I just never brought it in for repairs.
I've Googled it and tried apps but still it doesn't work, so as a last resort I thought I'd try here, cheers.
Sent from deep within an ICS.
Hello there,
If you still got warranty on your phone i would send it in for repair.
I am (not) sure it would void the warranty, if you open the phone and check the vibration motor.
Warranty is out the window a long time ago, what does the vibrator look like, where abouts is it?
Edit: I came across this site, not sure how hard it would be to do..
Vibrator Part
Vibrator Part 2
The Xperia Z vibrator is not working
I got my Xperia Z (white) yesterday from the Sony Store. It was officially available in India from yesterday.
After switching ON the phone for first time, it seemed to vibrate once. After that I charged it a bit (for 40mins), connected it to PC companion and had an update installed (Although firmware version still remained same....so God knows what the update was all about). After that I installed my apps and everything seemed fine. I did not notice the Vibrator issue till the time I put my phone in silent mode today and as a result later realized that I had 15 missed calls since the vibrator had not worked.
I went to the service menu and did service test for all functionalities. Everything apart from the vibrator works correctly.
Can this be a firmware problem owing to the firmware that was installed through PC companion?
Or is it a faulty set itself?
I'll try to reset everything and probably go for a repair through SUS. If it works, I'll report back. Else it is back to the service centre I guess.
Just another question. If I return it to the service center now, I should get a replacement...right?? Or will they repair it instead? Its just been 2 days :'(
Damn I loved the phone so much and within a day I have this issue :'(
Anyone else having a similar problem????
Most people are having issues with the notification led, but not the vibrator. I'm beginning to suspect it's a hardware issue since it doesn't even vibrate once when you power on the phone..
cliffordlee said:
Most people are having issues with the notification led, but not the vibrator. I'm beginning to suspect it's a hardware issue since it doesn't even vibrate once when you power on the phone..
Click to expand...
Click to collapse
I'm going to the service centre tomorrow.
They are gonna replace it....right? Since it's just 2 days old and clearly a manufacturing defect with my handset??
I really hope they replace it
Having the same problem with mine. Returning tomorrow in hope to get a new one.
*Got mine replaced with a new unit today.DOA.
Sent from my Nexus 7 using xda app-developers app
I had gven my Mi3w(Indian version) to service center on saturday 27 June 15 due to a power button issue,and received it back on 29th June 15(yesterday) although the power button was fixed as soon as i came home i noticed that the wifi signal on my phone is weak.Previously i used to get a "good" signal strength throughout the house now even when i am sitting in the room next to the room in which the router is placed in,i get a "fair" or "poor" signal strength.Even when i am close to the router(approx 30cm) distance,the signal is just "good" and not "excellent". If i go to the far corner of the room,the wifi even gets disconnected whereas previously i used to be connected to the wifi even when i am outside the house.
I do not know if this is because of the servicing or because of some software issue.
I tried clearing cache,data,clean flashed MIUIv5,MIUIv6,developer rom,CM and AOSP based ROMS,same thing in all of them.Even the avoid poor connections option is deselected.Do i have to go back to the service center?
Hope to find some help here.Any help is appreciated.
destructiontrace said:
I had gven my Mi3w(Indian version) to service center on saturday 27 June 15 due to a power button issue,and received it back on 29th June 15(yesterday) although the power button was fixed as soon as i came home i noticed that the wifi signal on my phone is weak.Previously i used to get a "good" signal strength throughout the house now even when i am sitting in the room next to the room in which the router is placed in,i get a "fair" or "poor" signal strength.Even when i am close to the router(approx 30cm) distance,the signal is just "good" and not "excellent". If i go to the far corner of the room,the wifi even gets disconnected whereas previously i used to be connected to the wifi even when i am outside the house.
I do not know if this is because of the servicing or because of some software issue.
I tried clearing cache,data,clean flashed MIUIv5,MIUIv6,developer rom,CM and AOSP based ROMS,same thing in all of them.Even the avoid poor connections option is deselected.Do i have to go back to the service center?
Hope to find some help here.Any help is appreciated.
Click to expand...
Click to collapse
Go Back & shout at them, seems like they have changed your motherboard & forgot to connect antenna properly. I was also going to go to Service center to get power button repaired. What questions were asked to you when you took it to service center?
mGforCe said:
Go Back & shout at them, seems like they have changed your motherboard & forgot to connect antenna properly. I was also going to go to Service center to get power button repaired. What questions were asked to you when you took it to service center?
Click to expand...
Click to collapse
No questions,i just told them the problem,they asked for the bill to check warranty and then told me i'd have to deposit the phone and they'd call me when it is fixed. thats it
Going there again....I dunno how much more longer they might keep my phone -_-
Cool, did they check which OS was installed on your phone, cause I have Mokee ROM. Also post their repair I guess phone was formatted?
Didnt check the OS or anything,the phone was not formatted and everything was as it is....i dont think they tweaked with the software part of the phone
Ahh ok, so since OS is intact they haven't changed the motherboard, probably just changed the button or done some cleaning. When you revisit ask them what have they done to sort out the button problem. If its a patch work you might have issue in 2/3 month & by that time it will be out of warranty.
I am having the same problem
mGforCe said:
Ahh ok, so since OS is intact they haven't changed the motherboard, probably just changed the button or done some cleaning. When you revisit ask them what have they done to sort out the button problem. If its a patch work you might have issue in 2/3 month & by that time it will be out of warranty.
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Click to collapse
I am having the same problem. They just cleaned my phone's button because I told them I am having a problem.. They cleaned it in front of me but after that I am having the problem of weak signal. It only get one point of signal and sometime it is completely vanish.. What could be the issue and what is the solution.. Is it just that they didn't fix something correctly or any other issue..
Hey, Yes, I had power button problem. They replaced the power and volume rocker in front of me. After first reboot my phone too had network issue, no network. I immediately showed him, he opened it again and adjusted the black cable running from main motherboard to antenna. Post which issue got resolved.
Check with service center again, if its under warranty. Mine is out of warranty now.
mGforCe said:
Hey, Yes, I had power button problem. They replaced the power and volume rocker in front of me. After first reboot my phone too had network issue, no network. I immediately showed him, he opened it again and adjusted the black cable running from main motherboard to antenna. Post which issue got resolved.
Check with service center again, if its under warranty. Mine is out of warranty now.
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Click to collapse
Thanks... So there is some connection between power button, volume rocker and wifi wiring... I will ask them to check it again...
Sent from my MI 3W using Tapatalk
No, I didn't want to suggest that. What happens is that to remove the power & volume rocker button, you have to remove the motherboard first, for which antenna wiring has be be disconnected. If while putting back they don't connect the wiring properly you will get issues in reception.
mGforCe said:
No, I didn't want to suggest that. What happens is that to remove the power & volume rocker button, you have to remove the motherboard first, for which antenna wiring has be be disconnected. If while putting back they don't connect the wiring properly you will get issues in reception.
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Click to collapse
But in my case he just opened the back flap and cleaned it... And after that I am having that.. And he also reset my set... So I am now running In I think miui 5...is it because of that... I need your help in more issues..
Sent from my MI 3W using Tapatalk
ok, but opening & cleaning may have loosened the contact. Worth going to service center.
mGforCe said:
ok, but opening & cleaning may have loosened the contact. Worth going to service center.
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Click to collapse
Hi everyone, <br />
This karunesh, I am using mi3 for almost one year but now it started giving me trouble. Few days back it started having problem in connecting to local carrier. Whenever it's upper part is covered or in some place like under the table or bed or any basement or conference hall it always showed no network... I decided went to service center and I went, then they just wiped all the data and gave back it to me in the condition in which I purchased it and said that the last update given to it wasn't not supporting, as there are some problem in last update try to update when next update will come and I also asked them to check it's volume rocker and power button and he cleaned it in front of me... Now it has been three days since I am using it and yesterday night my network went again... And I am also having a problem with wifi after I visited service center , wifi signal that it catches is very weak, earlier it was not like this... Hence, guys please tell me, what could be the problem regarding these issue.. Is this really a software issue or there is something wrong in my phone's hardware.. What could be the reason of weak wifi signal... Sometime it is almost gone earlier it never happened to me it just started after I visited service center.... <br />
Thanks in anticipation <br />
<br />
Sent from my MI 3W using Tapatalk
Sent from my MI 3W using Tapatalk
---------- Post added at 05:45 AM ---------- Previous post was at 05:39 AM ----------
mGforCe said:
ok, but opening & cleaning may have loosened the contact. Worth going to service center.
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Click to collapse
Please help me with this... As it only gone for once till now after he reseted my phone... When I put it under the bed.. Otherwise it is okay... It is not like earlier.. Earlier it was going so frequently... It could be because of software...
mGforCe said:
ok, but opening & cleaning may have loosened the contact. Worth going to service center.
Click to expand...
Click to collapse
Please help me with this... As it only gone for once till now after he reseted my phone... When I put it under the bed.. Otherwise it is okay... It is not like earlier.. Earlier it was going so frequently... It could be because of software...
Sent from my MI 3W using Tapatalk
Seems like a hardware issue, why don't you got o service centre again and ask them to have a careful look. Service centre guys have habit of passing the buck, you have to be insisting.
mGforCe said:
Seems like a hardware issue, why don't you got o service centre again and ask them to have a careful look. Service centre guys have habit of passing the buck, you have to be insisting.
Click to expand...
Click to collapse
Okay thanks.. I will go today.. But what if he say that there is no issue with hardware... Mi3 after sales services are so bad....
Sent from my MI 3W using Tapatalk
Power button in my device is also not working properly ;(. Why after 8-10 month everyone having this problem?
Sent from my MI 3W using Tapatalk
Hello!
I've got a strange problem with my touchscreen's upper space. The notification bar can't pull down. I made a screen test under service menu, and the screenshot shows the result. I think, my guarantee expired last month, so i must made it at home. First, i try with a hairdryer heated uo top of the phone, the touch foil can push back .. unfortunately without success.
Beause the warranty has expired, eager to take apart the phone, I changed the film is already affecting other devices earlier ,. but this will be the last thing i will do. Before that, are there any "home trick" to solve that problem?
I changed so many firmwares, orfficals and customs. Problem stays the same.
Thanks for the help!
Is hardware problem. There are many threads here that discuss the issue. Only solution is to send your device to Sony repair or replace the digitizer yourself.
I had the same identical issue. First started with the screen getting random touch inputs and then the top area stopped responding. Mine is yet under warranty so sent it to Sony repair. They kept delaying it saying awaiting parts and then after chasing multiple times it was repaired and sent out last Monday. Says case and display as replaced. Yet to set it up.. contemplating between Kitkat or leave it on Marshmallow.
Yep sux, mine touchscreen was bogus too, send it in to be fixed under warranty
I have three z3c on my house two has this problem.
Is a sw trouble can't use screen protector....
Enviado desde mi hilo y dos yogures desde PetaTalk
I came on here to look for this. Happening to mine as well.
The *strange* thing is though when it's on the lock screen the swipe down works fine.
Unlock and starts being temperamental. especially in apps.
Just out warranty by about a week. Great.
I've installed Nova launcher as that lets me open notifications by double tapping the screen. This doesn't work in apps but does on the desktop. Anyone have any idea how much this costs to be repaired?
crankcaller said:
I came on here to look for this. Happening to mine as well.
The *strange* thing is though when it's on the lock screen the swipe down works fine.
Unlock and starts being temperamental. especially in apps.
Just out warranty by about a week. Great.
I've installed Nova launcher as that lets me open notifications by double tapping the screen. This doesn't work in apps but does on the desktop. Anyone have any idea how much this costs to be repaired?
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Click to collapse
The reason it works on the lock screen is that the hitbox for the notification bar is larger on the lockscreen. I had the same issue, luckily my phone still had one week of warranty left and SONY replaced the whole phone for me within a week for free. I sent it to official SONY repair centre here in Dublin, Ireland.
Hey Guys. It happens also for me. From 1 hour to another! And actually the fist hardware probem I ever had with Smartphone. Congratz Sony!
Its clearly visible that an complete vertical area from top to bottom is not or only very sporadic accepting the finger movement.
So Service Center is the only possibility? What do you think? tried already complete stock and factory reset.
Actually its logic to send it to Service but if you have comments or maybe the same error please let me (us) know.
Thanks for any comments in advance.
Same thing is happening to mine, almost two years to the day after I bought it. I'm gonna try taking off the screen protector to see if that makes any difference, otherwise it's phone upgrade time (which is not a bad thing). Started a week ago intermittently and now is pretty much permanent. PITA.
Mine is now a week at the service center. I bought it quite late so one year guarantee left for me. Will report what they did... But it is a bit scary how many z3c went defective because of touch screen problems...
I solved the navigation bar problem using Xposed + "Xperia/AOSP NavBar Buttons" module. Just increase navbar height to 150% and it's done. For the notification, bar install Nova Launcher and use the home button action (free) or the swipe down gesture (paid).
fluffi444 said:
Hey Guys. It happens also for me. From 1 hour to another! And actually the fist hardware probem I ever had with Smartphone. Congratz Sony!
Its clearly visible that an complete vertical area from top to bottom is not or only very sporadic accepting the finger movement.
So Service Center is the only possibility? What do you think? tried already complete stock and factory reset.
Actually its logic to send it to Service but if you have comments or maybe the same error please let me (us) know.
Thanks for any comments in advance.
Click to expand...
Click to collapse
Just to give you an final report: They changed my phone and I received an new one...
And the replacement was send right after I asked for ETA. All in all it took three weeks.
So maybe (if you phone is at repair in guarantee) asking and asking would speed up things and the possibility to get a new one is rising...
Now I have a white one (instead of black) but its OK...Feels a bit more like a new phone because of new color Thanks goodness not green or red...
The letter said that chaning to higher one or to another color is part of sonys replacement policies.
Hi again! The story continues. My guarantee expired after one year, but my warranty was good. ( it's 2 year ) I sent my phone to the service center. After two weeks, the service center changed my phone to a brand new xperia x compact.... I hope this will not be wrong with the display. In any case, I was pleasantly surprised to Sony right now.
What seems weird to me is that several people report the same problem at the same time. E.g. it start with random "clicks" on the taskbar and then the touchscreen area of the taskbar stops working. This is happening around the time of 2 years of using the phone. Really weird.
I like the phone but this is just disappointing. After the nougat update fail for the z3 / compact (first claiming that it cannot get nougat because of missing vulkan support which turns out to not being required by the compatibility definition document for nougat) and now the touchscreen fail, I'm pretty sure not going back to Sony for a phone. So sorry.
I have this problem too. The notification bar stopped working in august. And since yesterday the bottom of the screen doesn't work too, so I can't use the on-screen virtual buttons :crying:
I'm afraid this is getting worse and worse.
espi12 said:
I have this problem too. The notification bar stopped working in august. And since yesterday the bottom of the screen doesn't work too, so I can't use the on-screen virtual buttons :crying:
I'm afraid this is getting worse and worse.
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I've faced this problem too. I buy Nova Launcher to use it's custom swipe down gesture as notification bar issue's workaround.
And i enable Glove mode on Display settings as on-screen virtual buttons issue's workaround. Of course it does not comfy.
As a newbie, i believe this issue caused by the software/MM. Maybe i'll try to revert back to LL or KK or another rom, since z3c would not get nougat update
I can add this to the list of defects I had as well.. Send mine back under warranty about a week ago, hope i'll see it back soon.. Nova Launcher is a good option but the xposes AOSP navbar seems like a better solution, if you have exposed.
I too have this issue with top portion of screen. Any day fixes other than buying new screen (1 month out of warranty)
I've updated to the Z5C and shelved this phone. I picked it up today to check which firmware it has and alas, the touchscreen simply crapped out out of the blue. This is unacceptable. The phone jack also went bad before I switched. I'm really pissed and I don't know what to do. I bought this phone two years ago. Look at the touch draw test to see where it died. How can a touchscreen go bad out of nowhere????
Hi everyone,
I'm facing exactly same problems described in this thread.
I bought my green Z3c in Italy less than 2 years ago and I still have the invoice, but I'm wondering if the warranty is still valid.
I'm wondering because I broke my glass during a trip in Australia and I replace it there, in a store, with original Z3c LCD touchscreen and frame but black colored. (I no longer have the store LCD receipt though)
What do you think? Can I consider my device to be under warranty?
Regards.
Hi Guys,
My P20 pro had a broken display/glass/LCD. I put it to the repair shop and they replaced the display unit with battery and mainframe. Now I have no working front camera.
proximity sensor is working, brightness sensor also.
I already cleared camera data/cache but no success. What I can try? Is it broken?
Cheers
aPollO
If it work prior to update, return it to the repair shop, they must derp it in the process, not uncommon thing to happen unfortunately
Okay I just wanted to be sure there is no software related thing I can try.
tomorrow I get a new camera from the shop.
Thank you!
Hello, did you manage to solve this??
im having the same issue.
thank you
The cable of the camera module was broken. The guy from the repair shop ordered a new one.