Hello, I recently acquired a used Tab 2 SM 7818A. It belonged to my brother. He did a factory reset and when initiated the setup I got as far as connecting to WIFI then as I hit next, it said it was starting the Knox Security Mobile Enrollment, and then it got stuck on a screen that says
ERROR
Google Device Owner Policies aren't supported on this tablet. Contact Support to enroll with a supported profile
I tried to google and I can't seem to find a solution. My brother couldn't give me any info that was helpful. He originally got the tablet from ATT. has anyone seen this issue before?
Rebooting/factory wiping phone does not do anything.
it wasn't a work tablet it was a personal tablet
Related
Hi Guys,
I bought my second Nexus 7 towards the end of November, and lost it a week later.
Id installed several apps (inc Cerberus) but not got round to configuring them (inc Cerberus).
Immediately after losing it, I changed my gmail email password, so they didnt have access.
That tablet is still listed in Google play => Settings => My Devices, and the Carrier Last Used tab has todays date.
Does that mean that its been updated?
If so, how is it still able to access my account if I've changed my password?
Are there any security issues I should be aware of?
Thanks
If you know you won't be able to recover the lost tablet. Contact Google about the lost nexus 7. If anything they should be able to block the device from accessing Google play.
Sent from my Nexus 7
2kbandit said:
If you know you won't be able to recover the lost tablet. Contact Google about the lost nexus 7. If anything they should be able to block the device from accessing Google play.
Sent from my Nexus 7
Click to expand...
Click to collapse
I contacted Google about disabling a stolen Nexus 7 over a week ago, a no response from them whatsoever, doesn't fit in with their script.
Hi Don. Sorry to hear about your lost tablet. Although we can't block the device, I would recommend contacting Asus customer support in your region to report the tablet stolen. Doing so will prevent whoever is using it to from submitting troubleshooting tickets and sending it in for repairs. I believe each region keeps a database of stolen items, so definitely let yours know.
Asus has a xda thought they were against modding
Sent from my Nexus 10 using xda premium
Don. said:
Hi Guys,
I bought my second Nexus 7 towards the end of November, and lost it a week later.
Id installed several apps (inc Cerberus) but not got round to configuring them (inc Cerberus).
Immediately after losing it, I changed my gmail email password, so they didnt have access.
That tablet is still listed in Google play => Settings => My Devices, and the Carrier Last Used tab has todays date.
Does that mean that its been updated?
If so, how is it still able to access my account if I've changed my password?
Are there any security issues I should be aware of?
Thanks
Click to expand...
Click to collapse
Try this https://play.google.com/store/apps/details?id=com.lookout.labs.planb&hl=en. Since you have already changed your password you may need to change it back for the tabled to properly receiver the pushed app. In theory if it installs it should give you the IP address of the theif who is using the device. Good luck
Sorry ignore this post. This only works on gingerbread devices :-\ sorry man.
Tapped out from my sexy nexus 7
We have a family plan with T-mobile, and three of the four phones are the HTC One m-9. Mine is a Galaxy note 5.
My son's HTC phone received the latest OTA update three days ago. The one dated 9/27/16 with version number 3.39.531.21. It is available here: http://www.htc.com/us/support/htc-one-m9-t-mobile/news/
I have never rooted it, it being my son's phone, but I've rooted my own phones in the past.
We plugged it in and started the update and went to bed.
In the morning on the way to school, my son showed me the initial encryption screen. It would not take his password. He and I tried several times. He has allways had the same password and has never changed it - he is required to not change it without telling us or he knows he will lose his phone.
At a loss, I booted into the stock recovery and wiped the cache, and then did a system reset.
Now the Google "Verify your account" screen is impassable. It does not remember the Google account that we have always used with this phone, and so now there is no way to actually use the phone.
I also tried reinstalling the 3.39.531.21 update using the link above. The rom updated seemingly perfectly, but I still have the same security block.
I will be calling T-mobile to see if i get anywhere, but I also thought I would ask here since I doubt they will have much to offer me. This is not a stolen or transferred phone - we bought it direct from the T Mobile website brand new and the receipt for this phone is still in my email. My son's google account is the only account that has ever been on it. Is there any way to get around the google theft verification?
Hi guys,
I've just bought a second 8" 2016 model from ebay, unfortunately it had the google device protection enabled asking for the last used account login.
Instantly I thought the device was stolen but the seller has been very helpful and shown me the original receipt to prove he bought it.
He changed his password so that he could share his details with me and now it won't let us login to the device at all, it keeps saying use an account that has been used before on the device.
Does this mean that we're now in the 72 hour lock-down period because he changed his password, or is this a more serious problem?
I've tried a couple of the tricks to bypass this lock but neither of them work, I presume this has been fixed in android 6. e.g. the OTG workaround.
I'd appreciate any reassurance you can provide?
Cheers,
Andy
Hi everyone.
First of all, apologies if this is a duplicate thread. I did try searching the forums before posting but couldn't seem to find the information I am looking for.
I have a Galaxy Note 9 (SM-960U on the Spectrum network in the USA, running Android 9) which use to belong to my step sister in law who has passed away. I purchased the phone off my in laws while they were wrapping up her affairs to help pay the device out of the contract it was under.
Before they gave me the phone they carried out a factory reset on the device. We are now trying to set the phone up for me but cannot get past the Factory Reset Protection, as we do not know the password to her Google account. (none of us knew about this security feature until after we tried setting up the phone).
So far we have tried:
* Trying all known or possibly known passwords to her Google account
* Attempting to reset the password on her Google account via PC so we can enter the new password on the phone when prompted
* Contacting Samsung Australia (the in laws moved to Australia to be closer to us) but apparently they can't assist as it's a US model.
* Contacting Samsung USA, who just pointed me to a Youtube video which didn't work
* Attempting to contact Google to see if we could get her account unlocked (we have her Death Certificate and a Stat Dec stating we own the phone), but they are near on impossible to get any help out of..... although we are still trying.
* Flashing the phone with the generic US firmware to see if that clears her account off the phone
*Multiple different How To and Youtube videos we've found online.
We have been working on this phone for weeks now and are running out of ideas. Has anyone successfully bypassed the FRP on this model or this version of Android that could assist?
Thanks to anyone who can help or point me in the right direction.
Cheers.
DeeMan2020 said:
Hi everyone.
First of all, apologies if this is a duplicate thread. I did try searching the forums before posting but couldn't seem to find the information I am looking for.
I have a Galaxy Note 9 (SM-960U on the Spectrum network in the USA, running Android 9) which use to belong to my step sister in law who has passed away. I purchased the phone off my in laws while they were wrapping up her affairs to help pay the device out of the contract it was under.
Before they gave me the phone they carried out a factory reset on the device. We are now trying to set the phone up for me but cannot get past the Factory Reset Protection, as we do not know the password to her Google account. (none of us knew about this security feature until after we tried setting up the phone).
So far we have tried:
* Trying all known or possibly known passwords to her Google account
* Attempting to reset the password on her Google account via PC so we can enter the new password on the phone when prompted
* Contacting Samsung Australia (the in laws moved to Australia to be closer to us) but apparently they can't assist as it's a US model.
* Contacting Samsung USA, who just pointed me to a Youtube video which didn't work
* Attempting to contact Google to see if we could get her account unlocked (we have her Death Certificate and a Stat Dec stating we own the phone), but they are near on impossible to get any help out of..... although we are still trying.
* Flashing the phone with the generic US firmware to see if that clears her account off the phone
*Multiple different How To and Youtube videos we've found online.
We have been working on this phone for weeks now and are running out of ideas. Has anyone successfully bypassed the FRP on this model or this version of Android that could assist?
Thanks to anyone who can help or point me in the right direction.
Cheers.
Click to expand...
Click to collapse
First of all, I am sorry for your loss.
Discussions about bypassing FRP are not allowed on XDA as the information could be used by people who buy stolen phones and then remove FRP to re-sell them at a higher price.
Google Account password reset should be fairly easy if a phone number was linked to the account, as that will send a text to the phone number and allow you to reset the password.
However, if that doesn't work, Samsung should be able to remove it, if you provide them with the necessary documentation (Purchase receipt, death certificate etc). Although this will be tricky seeing as though you are in Australia and it is a US variant device.
I have a Galaxy S10 never been rooted. Recently my phone was hacked or cloned...Im not sure which of the two along with my laptop and router (dealing with one issue at a time). My phone would get abnormally hot. It had a duplicate of all my apps/system files running in the background. Find My Mobile goes to the U.S Samsung account (I live in Toronto Canada). Google's Find My Device would show up in two locations amd on Google Maps would show me being somewhere when I clearly was not. My phone was being remotely accessed as well. I changed up all my passwords and put two-step authentication on but I think it was already too late because I would get delays in getting my code or not get them at all. Then one of the codes didn't come from a Samsung number. It came from a random person in the States (I had Smart Calling on). I did a bug report and found that someone changed the voltage of my phone and the voltage of when it charges. I also noticed changes to my SIM (persist.radio.multisim.config). Then I noticed I can't register my device on my Samsung account. Which then led me to find out that im removed as the device administrator and am now on a enterprise account. I did a factory restore. I got a new sim. I didnt install the same apps from backup and my device goes back to May 16th 2020 and I see a package/kernel was loaded/installed on my phone. I also saw some things about Stagefright that I'm not sure if I should be worried about or if its normal (debug.stagefright.ccodec). i had numerous account passwords that got changed. My calls were clearly being redirected (I contacted the RCMP and it rang a law office in Washington).
I'm at a loss as to what to do. I feel violated because I just recently became a victim of identity theft and was still recovering from that. And then i lost my job because of all this because my laptop was remotely logged into my work computer and caused problems. .What do I do?