Hi. So, I wake up in the morning to find that my phone was in recovery mode saying something along the lines of:
"Your device may be corrupt. If you keep facing this issue, you may need to factory reset your phone."
I restarted my phone only for it to restart (automatically) within a few seconds. This happened about 5 times. Then, finally, I decided to do a factory reset. After performing a hard reset, my device started working fine but only for a few minutes. I was setting up my applications and adding my Google accounts to the device when the phone restarted, again. I started looking around on XDA and other forums for anyone else facing the same problem. I went to Google Issue Tracker where I saw the same issue opened for today; however, that was on a Pixel 6. I tried sideloading an OTA image (from Google's website) and that was successful but I still kept facing the same problem. I performed a hard reset again and didn't download any applications and didn't do any additional settings. The phone worked fine for around 4-5 hours, so I decided to set it up with my applications and settings. As soon as I did that, my phone started restarting again.
Please help!
Details:
Device: Google Pixel 4a (5G)
Software: Android 13 (April 2023 Update)
Thanks in advance!
Facing exactly the same situation and it start happening today.
Appreciate any suggestions
Hammad975 said:
Facing exactly the same situation and it start happening today.
Appreciate any suggestions
Click to expand...
Click to collapse
Are you Pakistani? If so, do you have any banking applications or any Pakistani app installed for that matter? Try hard resetting your phone and install each application you want one by one. You'll know when the problematic application is installed so you can uninstall it to get rid of your issue. It was a banking application for me :/
dv_007 said:
Are you Pakistani? If so, do you have any banking applications or any Pakistani app installed for that matter? Try hard resetting your phone and install each application you want one by one. You'll know when the problematic application is installed so you can uninstall it to get rid of your issue. It was a banking application for me :/
Click to expand...
Click to collapse
Yes, i am from Pakistan.
Appreciate your response, will do that.
Related
I know there is a lot of information on this, however my problem appears to be a bit more chronic all of a sudden. If anyone has any idea what this is (especially if it is a possible hardware issue), I would really appreciate it.
This started the past weekend and has been driving me crazy ever since. After uninstalling facebook on Saturday, I got the pop up. Rather than messing with trying to fix it, I went and reflashed the rom. While restoring all my apps, the error popped up again. Convinced there as something up on the phone or the sdcard file system, I restored back to stock 4.4.2 with odin. I rooted, went through the same restore process and after one of my reboots, it came back. Finally I searched and did "restore app defaults" in the application manager. That worked for a while, but came back a few times, until finally that method wouldn't fix it anymore.
Last night I reflashed with odin again. This time I didn't root. Everything was fine all day until I decided to uninstall twitter and the acore message is back. Doing an app reset did fix it again, however I am afraid at this point to reboot the phone or do anything else.
I had this problem maybe once about 3 months ago, now I can't get ride of it no matter what I do. I should also point out that I did not do a TiBu restore or anything, I installed all my apps through the play store.
Thanks in advance guys
Have you tried going into application manager and clearing data for contact storage? It's what I do when I get this error message
majortaylor said:
Have you tried going into application manager and clearing data for contact storage? It's what I do when I get this error message
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I did that, however it usually didn't work. I had to reset all application defaults and the issue usually went away. During one of my reflashes, even that didn't work anymore.
Seems like the issues started when either I turned off one of the bloatware apps, or deleted something. Sometimes the acore would start right away, other's after I rebooted the phone.
This last time, I got the phone setup, I got 2 acore's early on (Clearing app defaults worked both times). I didn't do anything else to the phone for a few days. Last night I finally rooted, installed safestrap and my other root apps and so far everything seems stable. I will just do a twrp backup before removing anything in the event things go bad again.
What still bothers me is don't know what caused this all of a sudden. I've been flashing roms for years and never once had this sort of problem. I will all set to consider this a hardware issue, until it finally settled down.
Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
are you using a custom kernel?
JustusIV said:
Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
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Click to collapse
Did you change your Android password within the past 72 hours?
cam30era said:
Did you change your Android password within the past 72 hours?
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Click to collapse
Nope...
its not that i just cant connect, its like the hardware is broken.
and just did a complete factory image flash.
still broken
I had this happen to my N6 last week. It started after running the battery completely flat so the green LED lit when I charged it. The fix having repeatedly wiping seemed to be draining battery completely again until the green LED lit when I charged it. It has worked fine ever since.
JustusIV said:
Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
Click to expand...
Click to collapse
I have the exact same issue and have tried everything from fully returning to stock which worked a little better but still not well and also tried different radios etc etc and roms... dont know what the deal is.. nothing on the internet seems to help its almost like no one knows how to fix it or its really rare... ugh
hackahero said:
I have the exact same issue and have tried everything from fully returning to stock which worked a little better but still not well and also tried different radios etc etc and roms... dont know what the deal is.. nothing on the internet seems to help its almost like no one knows how to fix it or its really rare... ugh
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Click to collapse
First contacted square trade as that is my insurance, they said contact Moto because it is still under warranty. Did that, Moto said they would replace it. I said i don't want to go without a phone and they said they can charge me 25 and put a 500 hold on my account but they would send the phone first. Said OK phone arrives on Tuesday.
Just as an FYI they did basically say did you factory reset it.... but that is all the trouble shooting.
If anyone is interested in my symptom. Wifi is just always stuck at "turning on" every once in a while it will be off. but when you try to turn it on it just gets stuck again.
When it is stuck you can not turn it off.
paulwoodhouse said:
I had this happen to my N6 last week. It started after running the battery completely flat so the green LED lit when I charged it. The fix having repeatedly wiping seemed to be draining battery completely again until the green LED lit when I charged it. It has worked fine ever since.
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Click to collapse
Might be worth an RMA. see my previous post.
Don't know if I'm a little too late to this post... .But it happened to my Nexus 6 too, tried everything, wipe cache, factory reset, root, delete /persist/wifi but nothing worked....
However, luck seems to be on my side when I went into Google Connectivity Services under Setting--> Apps... and wipe its cache and tried to disable it (but stopped before I did). Then reboot the phone once i wiped all the data from the Google Connectivity Services Apps and VIOLA! It's working now!
*EDIT... It worked for about an hour (allowing me to dl all the apps) but now it has failed again....
I have the same issue as soon and I unlock the bootloader
any ideas? Im going to root again the device and load a different to see if it makes any difference
I am experiencing this as well. Was working fine yesterday and when I tried to go to Android M Preview 3 this happened. Whats worse is that this is happening right after I switched from Unlimited Data on TMo to Project Fi with 3GB. Making this even more frustrating is that Project Fi support says the preview images are now compatible with Project Fi. Isn't that something they should be telling people up front?!
I'm having the same issue on marshmalow, it suddenly started to happen some weeks ago.
First times was solved with phone reboot.
Then was required to clean cache before restart
Now I've tried reclutance suggestion (delete data from google connectivity services and reboot but the problem persist?
I'm using 6.0.1 stock rom without root
I don't want to perform a factory reset
Any suggestion?
here too...close the wifi
All tried doesn't work,
Wipe cache
Wipe dalvik cache (via fastboot as I do not have a custom recovery neither unlocked the boot or root, my phone is completely original)
Also tried to delete wifi data
Any suggestion?
RMA
I'm continuing to have issues with my Motorola Nexus 6 phone.
It is running stock android 6.0.1
I never unlocked it or rooted (Sadly cause If i do so I were able to backup my apps and settings with titanium backup and restore it before a full device reset )
The problem started some weeks ago.
First symptom was that i was unable to enter on Settings -> Data usage (Every time receives an "unfortunately, settings has stopped" message)
Then some days have difficult to connect to wifi or disconnect (at that moment I didn't investigate the issue, just retry considering the issue was on router side)
After some time I realize that the problem was on the phone, specially cause it started to stuck turning on wifi, but for some days just turning off phone and turning it on again solves the issue.
With the time it becomes more and more frequent and turning it off and on didn't solve anything so I've reboot into recovery mode and perform a clear cache but it doesn't solve the issue.
Looking here and at other forums found that this issue is really common and some people solves it trough ADB with "adb shell pm clear com.android.settings" I've tried it but it didn't solve anything.
Even when many people didn't solve it with a factory reset I want to try it, but I need to be able to backup one app data (If could backup everything will be the best but at least need to backup blockchain app (Also have an issue with them as provider and couldn't log in from another device or website, just this device has a session already approved and open)
Any suggestion?
I've upgraded/downloaded to almost any possible rom and the problem is still here
Looking on forums found that is a very common issue since marshmallow in many devices (Specially Nexus)
Most people couldn't fix it but some could.
the problem is with devices macaddress that shown 02:00:00:00:00:00 and get stuck turning on
there are solutions in forums that seems to be a little bizarre like drain battery to 0 and full recharge (This one works for me once)
,others like deleting Google connectivity services cache, or deleting /persist/wifi folder completely
But I found one for nexus 5 who replaces the full /persist partition with a dump and edit the files and permissions with macaddress information.
This seems to have logic and provides an explanation about why the problem persist after, factory reset or rom changing so I want to try it in nexus 6.
Could someone provide me a dump of it?
There is an app: https://play.google.com/store/apps/d...nam.partitions, that makes the process of making a partition backup easy. The persist partition is on /dev/block/mmcblk0p26
Thanks in advance
Did you solve your problem? Because I have the same. Did you try to change Mac address on device?
Currently have a G890A, AT&T, Android 6.0.1, Baseband: G890AUCS5CPK4
I've spent days of time trying to understand and fix repeated freezes/crashes, and am curious if you think my understanding of the problem is likely accurate and if the next steps make sense. Below are current issues, my previous solution attempts, best guess at the problem, and next steps to solve it. Thanks for taking the time to read this!
Issues:
- Starting at the Android 6.0 update, the phone began freezing intermittently when installing/updating certain apps.
- Freezing was unaffected by subsequent firmware updates
- Freezes happened before I could see which apps were starting to auto-update.
- During a freeze, the phone gets warm and drains the battery quickly. Power+down will reboot the phone, then it usually freezes again.
- After the first freeze, freezes and crashes would then continue on bootup, sometimes over 20+ reboots, usually while drawing "SAMSUNG" letters or soon thereafter
- Eventually whatever was installing/updating/uninstalling seems to take, and the phone finally stops rebooting.
- Disabling auto-updates prevents freezing
- After a factory reset it takes hours of rebooting, getting lucky enough to see the home screen, and for luck to hold long enough to open the play store before a freeze happens
- Freezing does not happen when updating every app. Installing/updating Google Inbox and Khan Academy both caused 20+ reboots/hangs. Trying to uninstall Khan Academy produced another 20+ until the uninstall finally seemed to take. I haven't tried to uninstall or update Inbox.
Current efforts to fix the problem:
- Safe mode: no improvement
- 3 factory resets: no improvement
- 3 factory resets + safe mode: no improvement
- Disabling auto-updates: effective, as long as I never install or update apps
- calling ATT: They said go to a Samsung rep at Best Buy
- talking with Best Buy Samsung rep (closest is an hour drive away): Best Buy says they can re-flash G890AUCS5CPK4, but my concern is that whatever got corrupted in an earlier update won't be fixed by re-flashing that version.
- calling Samsung: Samsung says they'd be happy to look at it if I send it to them a couple weeks. They also state that they'll send it back untouched if I try flashing it myself.
Best Guess About the Problem
Something got corrupted in Play Services during the 6.0 update; something that runs early in bootup and continues any in-progress installation/update processes.
Next Steps
- Determine on this thread whether it makes sense to reflash G890AUCS5CPK4 at Best Buy
- If so, take the phone to Best Buy for a reflash. If not, find a backup phone for a couple weeks and send the GS6 to Samsung
- Prefer not to try flashing it myself since I have no experience and don't want to brick it or remove the chance for Samsung to fix it as a backup plan.
Do the best guess and next steps make sense? I really like the s6 active. I've had it just over a year and want to keep it for a while. It's gone rafting, kayaking and hiking in all kinds of weather, and operated flawlessly in and out of water the entire time. Fantastic phone until this issue.
Thanks again!
Adam
How are you installing your apps? One by one from the play store, all at the same time from the play store, or by some other method (from an archive of some kind), which might be corrupt.
anneoneamouse said:
How are you installing your apps? One by one from the play store, all at the same time from the play store, or by some other method (from an archive of some kind), which might be corrupt.
Click to expand...
Click to collapse
@anneoneamouse, Great question. Thanks for asking. I did a few of them via Samsung's Smart Switch, then uninstalled most of those. I didn't think about the APK's stored by Smart Switch being corrupted somehow. Trying reinstalls from the Play Store now.
And... it's been about 3 hours. A number of previously failing apps worked when installed from the Play Store. I was excited. Then I uninstalled Google Inbox and reinstalled it from the Play store, and the phone froze. Multiple reboots never got it past the loading screen after that. Eventually I did a factory reset. The phone still froze with only factory apps. No non-factory apps installed from any source. Four more factory resets later, no progress. It's probably time to send this critter to Samsung.
Have you tried booting into the recovery menu, and clearing all the cache areas? I'm not sure that a factory reset is equivalent to a complete wipe.
How are you uninstalling Google inbox?
anneoneamouse said:
Have you tried booting into the recovery menu, and clearing all the cache areas? I'm not sure that a factory reset is equivalent to a complete wipe.
How are you uninstalling Google inbox?
Click to expand...
Click to collapse
Sorry for the slow reply. Just saw this. I did cache wipes followed by resets, which also log to the screen that they're doing a cache wipe. Uninstalling/reinstalling inbox stopped being an issue because I could never get far enough to install Inbox again from any source. As soon as I logged in with a google account during setup, the factory apps started updating and the hanging/crashing began. Sent it to Samsung.
Appreciate your help!
Hi folks,
Just new to the forum after it was recommended by a phone repair store here in the UK.
Hopefully someone can help, I'm a complete newbie to working on phones so please bare with me and I apologise if this has been covered. I have checked online and carried out a few possible fixes without joy.
I have a Samsung Galaxy Note 5 SM-N920C.
It is rebooting/restarting randomly and sometimes completely switches itself off and doesn't turn back on unless I hold volume and power.
I have tried clearing cache on the Google services application, also in bootmode I have cleared the cache. I have tried a master reset amongst other things and nothing seems to cure the problem.
I thought it was maybe an issue with the battery or motherboard or if a new ROM should fix the issue.
Would you have any guidance for possible causes/fixes or if I can try any other methods to find the cause.
Finally can I add when I carried out a master reset the phone didn't appear to have the problems until I started updating all the apps, but can't pin it down to which. It could be the play services update as it's the first to update.
Many thanks
Chris
Sent from my BLN-L21 using Tapatalk
cosmichamster said:
Hi folks,
Just new to the forum after it was recommended by a phone repair store here in the UK.
Hopefully someone can help, I'm a complete newbie to working on phones so please bare with me and I apologise if this has been covered. I have checked online and carried out a few possible fixes without joy.
I have a Samsung Galaxy Note 5 SM-N920C.
It is rebooting/restarting randomly and sometimes completely switches itself off and doesn't turn back on unless I hold volume and power.
I have tried clearing cache on the Google services application, also in bootmode I have cleared the cache. I have tried a master reset amongst other things and nothing seems to cure the problem.
I thought it was maybe an issue with the battery or motherboard or if a new ROM should fix the issue.
Would you have any guidance for possible causes/fixes or if I can try any other methods to find the cause.
Finally can I add when I carried out a master reset the phone didn't appear to have the problems until I started updating all the apps, but can't pin it down to which. It could be the play services update as it's the first to update.
Many thanks
Chris
Sent from my BLN-L21 using Tapatalk
Click to expand...
Click to collapse
I would recommend a battery replacement.
cosmichamster said:
Hi folks,
Just new to the forum after it was recommended by a phone repair store here in the UK.
Hopefully someone can help, I'm a complete newbie to working on phones so please bare with me and I apologise if this has been covered. I have checked online and carried out a few possible fixes without joy.
I have a Samsung Galaxy Note 5 SM-N920C.
It is rebooting/restarting randomly and sometimes completely switches itself off and doesn't turn back on unless I hold volume and power.
I have tried clearing cache on the Google services application, also in bootmode I have cleared the cache. I have tried a master reset amongst other things and nothing seems to cure the problem.
I thought it was maybe an issue with the battery or motherboard or if a new ROM should fix the issue.
Would you have any guidance for possible causes/fixes or if I can try any other methods to find the cause.
Finally can I add when I carried out a master reset the phone didn't appear to have the problems until I started updating all the apps, but can't pin it down to which. It could be the play services update as it's the first to update.
Many thanks
Chris
Sent from my BLN-L21 using Tapatalk
Click to expand...
Click to collapse
Are you on Stock Rom?
Anyway, at all, to Back Up and either Manual or Over Kies, you'll find Instructions for general Samsung Devices anyway, could help by restoring the OS.
You can also try to Revert it Back to Factory Settings.
Does it happen at a Certain Point of Discharging?
Have you tried to Charge it for 24H?
The above Point of Changing Battery is a Point.
I don't guess it'll light up in Flames like some other devices anyway...
I've been getting occasional reboots every couple of days. I wasn't too bother by that, but since I installed the latest security update 2 days ago, my phone has been rebooting constantly. I think today I've had it happened close to 10 times.
I've cleared the device cache which didn't help.
Will try doing a hard reset soon.
Anyone else have had this issue and may be able to point out some options to try?
I'm wondering if this was update related or could it actually be hardware?
aarick said:
I've been getting occasional reboots every couple of days. I wasn't too bother by that, but since I installed the latest security update 2 days ago, my phone has been rebooting constantly. I think today I've had it happened close to 10 times.
I've cleared the device cache which didn't help.
Will try doing a hard reset soon.
Anyone else have had this issue and may be able to point out some options to try?
I'm wondering if this was update related or could it actually be hardware?
Click to expand...
Click to collapse
I would guess software - it's painful, but back up what you have - and write down all the apps you have. Then uninstall them one every other day, in order of least important apps to you. When the problem goes away, you have found the app causing the issue. If not and you run out of apps, then do a hard reset. Don't reinstall everything at once. Start installing apps, only a couple every other day or so. If the problem comes back then you know which apps...
- R. Kruse Ludington
Galaxy Note 8