Here is my problem, how it happened (I think) is below.
Right now the unit boots up fine, and all of the buttons work well, the only problem is that it is not accepting any sytlus input. When I touch the screen, nothing happens. I can use the buttons to navigate (to an extent) however the touch screen input is dead. The display is fine.
What I have tried:
The other odd thing is that I can no longer hard (cold) boot. I have tried repeatedly and it will only soft boot.
I have tried upgrading to a newer version of WM (5.03.02) which seemed to take fine, however I can't hard boot, so it really didn't completely upgrade.
I have a hard boot software installed on the device, however I cannot seem to figure out a way to access the start menu without the stylus.
I have left the battery off the unit for 3 days, and still wouldn't hard boot.
What I think happened:
I was using 2005 for a few weeks, and it was working fine. I left the unit in my bag for about a week, and the battery drained completely down to the point that I was unable to turn the unit on. I put it in the charger, and it came back to life, however the today screen was not where I keep it, although it was also not quite at the default either (somewhere in between). That was when I noticed the stylus wouldn't work.
My guess is that the input driver got hosed somehow. It is possible that the screen got damaged, but it was in my hard case, and it would be doubtful, but not impossible.
What I need:
Some way to hard boot the phone.
Some way to access the start menu without the stylus
Other suggestions.
Sorry for the long message, I just wanted to get down as much info as possible.
1.12.00
1337.42
5.03.02 (sort of, loaded, but not hard booted)
Thanks
Found a way to hard boot
In case anyone else runs into the same problem I did above. I was able to hard boot with the following method, which did clear up my screen input problem.
Soft reset, then record + media buttons to take me to the format screen. I changed the second two to yes and hit the mail button. It hard booted and seems to be ok so far.
Related
Yesterday and today I have had a little issue. When I turn it on it boots up fine and when it gets to the htc screen it dims and when it is fully booted the backlight is pretty dim and the slideout does not make a sound nor does the screen change orientation?? I try to turn it off and the hour glass just spins and I have to remove the battery. I have tried soft reset with no results, but if I do a sync it clears it up and all works great?? I have not tried a hard reset thought I would check with you guys first for any ideas???? Thanks
d
if you've installed 3rd-party apps, i'd remove one at a time to see if they could be causing the problem... if that doesn't work, then a hard reset may be the best route. good luck!
Thanks I will give that a shot. Must be something at startup.
d
i had the same problem after tomtom frozed up my device. soft resets just resulted in nothing working but it also boots fine when i'm connected to my computer using activesync. i used the backup program that came with with phone and went back a week and that seemed to solved the problem.
Thanks I wish I had of tried that but I finally did a hard reset and that worked. I also left tomtom off for a bit and see how it goes. The only thing different is I traveled one time zone and when I returned all the trouble started. My computer also switched time zone when I synced???? Wierd....
d
I have had the same problem with my vodafone V1615, was working fine, first hing that seemed to happen to me was i plugged in the wired head set and the screen switched off and would not come back on. Did a normal reset and came back on but power button would not switch the phone off or on. TomTom and Sprite backup both would not work along with other programs.
Tried several soft resets all exactly same, boot up but wont run and power button not working, also the screen stays dim.
Only thing other than the head set was i plugged it in to TomTom Home but did not download anything, i did try a backup using it but that failed.
Anyone else managed to clear this without hard resetting as my only backup is just after i got the phone before i installed the full UK maps so a real pain in the ass.
Mark
I tried removing all third party stuff one at a time and soft resetting and still the same problem you have. Once I did the hard reset it was fine...Pain in the A.. wish I knew what the glitch was????
d
Started experiencing a strange issue with my tilt today..
When I soft reset it loads the Today screen, and then attempts to search for the contact 'wszx' (these keys are located next to each other). After this I can navigate the phone just fine using the touch screen, but the only buttons that work are the directional and center buttons located on the front of the phone, and the arrow keys on the keyboard. I cannot type at all using the keyboard, and pressing any of the other buttons does nothing (except the directional/center/Power). I also cannot Hard reset because the two soft-keys do absolutely nothing. I've hard reset in the past but it no longer works.
So am I SOL? I think I've tried everything.. and now I have a custom rom, etc on the phone and I have no way of getting it back to factory rom without the ability to hard reset.
Thanks for any help.
dam1en said:
Started experiencing a strange issue with my tilt today..
When I soft reset it loads the Today screen, and then attempts to search for the contact 'wszx' (these keys are located next to each other). After this I can navigate the phone just fine using the touch screen, but the only buttons that work are the directional and center buttons located on the front of the phone, and the arrow keys on the keyboard. I cannot type at all using the keyboard, and pressing any of the other buttons does nothing (except the directional/center/Power). I also cannot Hard reset because the two soft-keys do absolutely nothing. I've hard reset in the past but it no longer works.
So am I SOL? I think I've tried everything.. and now I have a custom rom, etc on the phone and I have no way of getting it back to factory rom without the ability to hard reset.
Thanks for any help.
Click to expand...
Click to collapse
Sounds like a hardware issue or simply a bad flash. Have you attempted to reflash the rom? Which rom are you using?
Well...
It wasn't working again this morning, but suddenly - out of nowhere - began to work properly. I'm stumped. If I ever figure out the exact issue I'll be sure to post back.
Thanks
Greetings,
I have same problem on my tytn...
Sometimes it suddenly starts working fine, but shortly it breaks again.
I have tried hard-reseting while it was working, but didnt help.
I think the problem appeared after charging my phone with a motorola v3 charger, so maybe it damaged my phone with over-voltage or something...
Anyway, if someone can suggest something i would be very grateful!
Hi I have exactly the same symptoms with my HTC Tytn II...when you power it on it starts typing letters (in my case CEDF). If the recording button is active it will start recording too. This happened suddenly and I haven't used any other charging apart from the usb and wall socket charger supplied with it.
All buttons (except front center key) and keyboard do not work. Any suggestions would be appreciated very much. This phone is only 8 months old.
Hi,
my Kaiser with dutty's WM6.1WWE ROM did the same this morning Yes I disabled the button 6 and stopped the voice recordings but all the hardware keys but few in the center of the keyboard are not responding. So I cant make or receive calls without taking the stylus out and touching the screen soft buttons andd that's pin in the ... while I am driving. I am using this ROM for almost a year now and I am extremely hapy (up to now) with its performance. When it all happened there were no activities on the phone - I woke up from a SMS notification (Yes I did receive an SMS from my bank) followed by repeting Voice Recordings. Any help will be highly appresiated! Thanks in advance!
keyboard problem
I am experiencing a similar problem with my stock tilt my keyboard does work however none of the text appears on the screen. I have tried hard reset and everything else I could think of, short of a clear storage reload. I would appreciate any help or suggestions from some of you more experienced users.
Bisonwill
anyone ever figure this problem out? im having the same thing happen now.
Same here
I've had it for a couple of weeks now.
I'm running WM6.1 from HTC (rom ver.3.29.422.1 from 2009-01-12) so nothing fancy here.
I even ordered and replaced the D-Pad and I replaced the keyboard (just the sticky part though). I totaly dismantled the phone and didn't find any issues with the cables.
Any ideas would be highly appreciated
Join the club!
This is crazy. My problem is exactly the same. I re-romed to the latest phoenix and it did not change a thing.
Help!
help....
any body here found a solution for the keypad/keyboard yet??? i have the same problem as you guys... any idea, thanks so much...
i have the same problem And there is something else. My Kaiser wakes up every 2 minutes - it's killing the battery. It works only for 6 hours now
Help
bump!!!
No more people with this issue or any solutions?
Pls! Help
ive joined the gang!
I decided to flash my cooked rom ive been working on.
i hadnt changed much in the kitchen and i think the flash has went badly.
it starts booting windows and where it should state "calibrate screen" it goes white and hangs there, buttons seem to respond by lighting up when pressed.
Now when i try to get it into bootloader or even hard reset it just doesnt work.
it just restarts the phone.
before this happened the backspace key hasnt been working for ages.
anybody got any ideas??
(lucky for me i have a backup kaiser!)
I'm having the same problem. Automatic wakeup, applications starting automatically, can't use keyboard, have to to use screen to use phone etc. I've hardreset using the clear storage method, reflashed a couple of times, but nothing helped. So here I am joining the club
If it's not a hardware issue, then try to flash another radio, many of the custom ROMs here doesn't include a radio, so if it's caused by a wrong radio, flash a new ROM without a radio doesn't help.
Check the Sticky for 'how to' if not aware.
PS: Check here for something need to know..
The question is.... how do I flash the device if I cant get it to go to boot loader and the OS wont boot properly !?
I think its an official Brick!
the really odd thing I've discovered is sometimes the OS leaves the loading screen on, and when it does if I press the FN and folder key, I get explorer up but its not responding... I haven't tried inserting a memory card yet to see if I can access that.
Danhargreaves said:
The question is.... how do I flash the device if I cant get it to go to boot loader and the OS wont boot properly !?
I think its an official Brick!
the really odd thing I've discovered is sometimes the OS leaves the loading screen on, and when it does if I press the FN and folder key, I get explorer up but its not responding... I haven't tried inserting a memory card yet to see if I can access that.
Click to expand...
Click to collapse
Try this:
1. Take out the battery from the phone.
2. Take out SIM card and SD card.
3. Press in and hold the CAMERA button.
4. Plugin to your computer using the USB cable, while keep holding press in the CAMERA button.
See does it enter the BOOTLOADER mode.
Once entered the BOOTLOADER mode, you can flash a new radio or rom right from there, in your regular way of running KaiserCustomRUU.exe.(Since you already have a HardSPL flashed on, otherwise a HardSPL is needed to flash first.)
Good luck.
Edit: If the power button and the camera button is still working, you can use the regular way of entering BOOTLOADER mode, and flash from bootloader mode or flash from SD card.
Originally posted by Manpreet @ www.sakajati.com
To enter in bootloader mode:
Simply Switch off your phone. Press and hold camera button and also press and hold the power button..You can remove ur finger from power button when phone is switched on but keep holding camera button until u come to bootloader …Now attach the usb to ur computer and do the flashing you normally do.
Click to expand...
Click to collapse
Thx for your suggestion:
I tried removing battery as sim and sd were already removed due to previous attempts in fixing!
so:
i removed battery (did not put back in), plugged in while holding camera
got nothing, so held power button at same time, the green light came on, then went off, and came back on again. but no bootloader.
i tried same procedure with battery in, and all i get is the OS loading up, no bootloader no matter how long i hold the buttons.
is there any other alternative method to get into bootloader (possibly involving other button presses)?
or any other ideas.
Really want to fix this as it was my "experimental" phone for cooking roms with.
Thanks again.
Suspect you have some hardware issue with the camera button. Can you ever take a photo with it?
Edit: Did you read through every post onthis thread:
MTTY (How to fix a bad ROM flash!)
If you tried that and still no luck, you can post your questions there. There are masters will keep an eye on that thread. And generally they only have time to look into their 'subscribed' threads, chances are they will not look into here.
Edit: Maybe the procedure I told is wrong, since I call from memory, check this:
dwny said:
If you have a bad flash....that's no reason to worry.
I haven't had to use MTTY to recover.
In most cases, if there's no issues with the Rom itself...you can pop out the battery and re-flash the same ROM from BootLoader Mode. This will also work if for some reason your computer crashes or loses power & restart during the FLASH.
If the Rom has issues.....the flash will not complete and the device will be stuck in BootLoader Mode. At this point,you must FLASH a FACTORY ROM!!
Pop the battery off 1st, power up the device, device will power up in BootLoader Mode, connect to pc & FLASH your devices FACTORY ROM. This will restore your device back to it's original out the box settings.
The above only works if the device has been put through the Hard SPL or SuperCID process.
I personally have never tried to flash a cooked ROM without unlocking any of my devices. From what I've read what others have experienced...the flash would just fail and they're stuck in BootLoader Mode.
Myself ... I've experienced bad flashes, bad cooked roms that I've cooked, lost power to a pc & had my pc crash during a flash. Listed above is how I've recovered. There is life after Bootloader Mode.
The only time you have to worry is if your device does not power up at all
As a public chef...it's your responsibility to set the parameters of your ROM! Meaning, Radio, HardSPL, program conflicts, etc.
You are not ultimately responsible if someone bricks their phone but if they pushed the issue, you could be hit with some form of liabilty because you failed on providing a simple Disclaimer that sets the expectation.
I hope I've been helpful.....
Click to expand...
Click to collapse
Edit again:
And try like:
Plug in USB first, and thenn press & hold Camera, Power button etc.
I remember once I read there is a way to enter bootloader without battery, just can not find the original again.
I've had a quick look round the forums but cant find a definitive answer really...
Last night i got my diamond out, and it was turned off completely (not standby) for some reason. When i turned it back on it got stuck at the green windows screen with the rotating loading icon, which then also stopped. At that point it wouldnt do anything and just stopped with the backlight staying on.
I tried removing the battery, the sim, doing several hard resets, still no joy. Eventually i left it with the green screen on for about an hour, reset it, and eventually it came back on.
Anyone any ideas whats happened? Obviously i'm keen to safeguard this from happening next time (i've only had the phone a week).
I've currently got installed the following...
LEM's Trackme.
Memory Map Pocket Nav
Microsoft .net 3.5 (for trackme)
Naviter Seeyou
PHM registry editor
Gsen
sql server (for trackme)
Sensor lock
tomtom7
diamond hacks
Exchange...
Personally, if I'd only had my device a week, I would be straight in the shop for an exchange... that's assuming you haven't been messing with ROM upgrades, etc!
nope no roms, just apps installed..
it was bought from mobiles.co.uk , so a bit more difficult than just popping back to the shop plus my number is due to transfer to it tommorow, so i'm waiting until after that.
Basically, i was just wondering if the green screen halt is a common occurrence.
Hmm
Does it show the green screen after you hard reset it? Maybe a faulty .cab in your programs (I know it sounds stupid) is crashing at startup. Try a hard reset and installing one by one?
If I were you, I would use the hard-reset the phone and use it as is for about a month. If all goes well, I would gradually add programs one at a time. At least that would tell me if the phone itself is OK and if the problem may be due to 3rd parties apps.
ah okay thanks.. i tried pressing the red reset button under the cover but that didnt do anything (apart from restart the phone). I assume a hard reset is done some other way?
I'va also uninstalled some surplus apps, such as the sql server, trackme and naviter seeyou.
http://www.hardreset.eu/images_hu/htc_touch_diamond_hard_reset_soft_reset_5.jpg
press voldown and the center button, and soft reset at the same time. then you'll hard reset
What you are thinking is a hard reset, is really a soft reset. A hard reset completely erases everything on your phone and restores it to default. A soft reset just restarts the phone (like the restart button on the computer).
**Remember that a hard reset resets everything so back up files if you need to.
yesterday my tytn2 started to act crazy, i didn't drop it or installed any new software.
the screen started to turn on on his own, front buttons stopped working accept the center button witch now opens the start menu.
when i open the keyboard the fn light is on and the keyboard doesn't work.
when i write the sms message trough touchscreen the backspace isn't working so i can't delete misspelled words.
the photo button and power button on left side still working fine.
all the applications work fine, and i can make calls trough touch screen.
i can't make hard reset because front buttons wont respond.
is anybody had similar problems or have the solution.
my guarantee is gone so i hope this is software problem.
Try doing a battery pull and letting your phone sit like that for a minute, put the battery back in, and see what happens...
It sounds like you have water damage to your phone, though. Every take it in the bathroom with you while you shower? The steam in the air is a sure fire way to get water damage, and it will take time to show, but eventually circuits rust and stop working and you end up with a lot of random problems, and usually all of a sudden you have a lot of major problems.
well, i can't remmeber that i had carry it in the bathroom while showering.
i pulled out the battery, waited for about 5 mins and when i put it back nothing has changed. thanks for the tip.
is there a way to do a hard reset without pushing the front buttons?
konch said:
well, i can't remmeber that i had carry it in the bathroom while showering.
i pulled out the battery, waited for about 5 mins and when i put it back nothing has changed. thanks for the tip.
is there a way to do a hard reset without pushing the front buttons?
Click to expand...
Click to collapse
look in the wiki for a detail of all the ways you can perform a hard reset (i believe there are at least THREE ways)
METHOD 1: the one you are looking for (because your buttons don't work) can be triggered by going to Settings->System->Clear Storage (assuming your phone still boots up and the touchscreen is usable)
METHOD 2: when the phone is POWERED OFF:
1. stick the stylus in the soft reset hole and hold it there
2. hold down the two soft keys
3. press the power button
if you try METHOD 2 and if it works, then you can safely assume that your soft keys are working and that it is indeed a software issue.
i used METHOD 1 and did a hard reset.
nothing has changed, front buttons and keyboard still refuses to work.
unfortunatly it seems it is a hardwer problem so i'm going to take it to the service.
thank you for helping me.
Hi hope someone can help. Over the weekend my TD2 started playing up. All of the hardware buttons apart from the on/off button have stopped working. I also notice that if I turn the screen off with a short tap of the on/off button, after a few seconds it comes back on again. All touch screen functions are ok. It also appears to be draining the battery very quickly, to the extent that fully charged at bedtime (no bluetooth or wifi on and a stable 3-4 bar signal) it will be comppletely drained by morning. As far as I am aware the phone has not gotten wet at all.
I have also re-installed the office HTC rom, which made no difference
Any ideas??
So you reinstalled the stock rom and did a hard reset?
You can try Tarkim's Keyboard controller and see if your hardware keys can be mapped to a different function.
That would help eliminate hardware vs software issues.
I have the same problem. Also my backlight keeps working and won't go off. Can't perform a hard reset because my volume buttons(and all other hardbuttons accept the on/off) aren't working.
Searched for the solution but can't find it anywhere. Who can help me?
daanbrok said:
I have the same problem. Also my backlight keeps working and won't go off. Can't perform a hard reset because my volume buttons(and all other hardbuttons accept the on/off) aren't working.
Searched for the solution but can't find it anywhere. Who can help me?
Click to expand...
Click to collapse
Try clear storage app to HR.
Thanks for your reaction.
Yesterday I managed to put an official ROM on my phone.(latest from HTC site).
Problem only got worser. Phone gets complety stuck(directly after boot) in the volume screen. Sometimes its flashes back to the normal screen but only for 1 second. Buttons still aren't working so can't do anything with my phone right now( not even the hard reset methode you told me).
Started to think that this is really some hardware issue. Can't remember that water got in my phone or the phone felt really hard. Any solutions maybe?
Otherwise I think I just go to the store.
daanbrok said:
Thanks for your reaction.
Yesterday I managed to put an official ROM on my phone.(latest from HTC site).
Problem only got worser. Phone gets complety stuck(directly after boot) in the volume screen. Sometimes its flashes back to the normal screen but only for 1 second. Buttons still aren't working so can't do anything with my phone right now( not even the hard reset methode you told me).
Started to think that this is really some hardware issue. Can't remember that water got in my phone or the phone felt really hard. Any solutions maybe?
Otherwise I think I just go to the store.
Click to expand...
Click to collapse
One last thing you can try is a Task29 explained here.
Use your official rom (right click on .exe and extract the RUU_Signed.nbh and place in task29 folder, then connect device in Bootloader mode and run the Task29.exe. Follow the instructions in the link.